Both Todd and Freddy were absolutely FANTASTIC. As a girl that works on her car herself because of labor costs and the integrity of most car places, I tend to try and do everything myself. But when you have the tech and supervisor show you the issues that need to be fixed rather than just tell you, that gives me a different type of trust. If they haven’t been recognized already, they need to. Both of them provided the highest quality of customer service and knowledge required for anyone with trust issues. Thank you to them both.
They very nice persons they are very happy that makes fill good most of people in this days forget to leave their problems at home and they came to work with am ungrateful face we all have problems but we can not show our problems or unhappiness in our work this person in this place they are very polite with a smile 😃 face I like that it make me want to go back to this business again thank thank you Midas for making fill good and for sure I will recommend you to friends
Making the appointment was easy. They took my van back quickly and the service took less than an hour. They let me know about some repairs my van would need soon and even took the time to explain why and how they could affect my van. Nice staff and very professional.
Great staff they are very knowledgeable and helpful. I have used them over the past year and have referred others. Will continue with them
The staff was super friendly from the time I got in. They started working on my car as soon as I got there and would update me about my car regularly. Overall great experience!
Easy to get appointment and the work was done quickly.
Time Line End for 28 year old Auto
Day of appointment, oil change completed quickly with usual oil, for usual price.Front Desk manager, Freddie, was polite, friendly, and especially kind when he explained to me that my auto was no longer a candidate for service on muffler system due to extreme rust & ageing out (1999, possibly 300 in dog years) & deterioration of already once repaired metal parts. Death Knell it was; and shopping for a newer vehicle is a challenge. A Big Thanks to the Mechanic for realizing & reporting a lost cause, and to Freddie for recognizing the bond between a Grandmother and her grand-kid-mobile.
Freddy was awesome and kept me up to date gave me pricing and was very clear on what always needed and what was recommended. Very professional and a very easy experience
Always fast gets everything done never in 20 years had a problem with their work. And very friendly. It’s a great shop
Todd is friendly and kind. I trust him when he recommends work needed on my vehicle.
They explained everything to me down to the T. They were patient and knowledgeable. I felt very comfortable leaving my car in there hands.
The guy at the counter was very polite and friendly and explained everything well.
I took a car in a few months ago for brakes and they told me my back brakes weren’t working because of the calipers. I got the same story on this visit and being busy I connected it in my mind after agreeing to the work. To tell me 2 of my vehicles had half of the brakes not working at all for the exact same reason of bad calipers so I need all 4 done is highly unlikely. I have no proof but some pretty obvious circumstantial evidence. On both vehicles I paid double what I should have.
The Midas associate provided excellent customer service. My vehicle was diagnosed as needing a new catalytic converter, the replacement was delivered, and it was installed within two hours!My only regret is that I totally forgot to redeem my Midas coupon for $50 off of a catalytic converter!!!! On my fixed income, I could've used that $50 off!!!
They did a good job worked with me and made everything look and install the right way very friendly crew working there
Friendly . Kept me updated
The tech was clear about price. They did what they said. It appears to be working correctly. They listened to what we said our problem was. We asked 2 other shops to check the breaks. And they both ssid it was OK. When it shook violently. So we are happy with the service and speed of completion.
Todd was awesome to work with! Very knowledgeable and friendly
Absolutely incredible service! Extremely happy with the price, customer service and support! Thank you for everything! I will be back undoubtedly for my next service needs. Thanks for keeping me in the loop and showing me the issues on the car so I could see them for myself. I loved that.
Low price, good work, good timing polite service, clear explenation of potential problems
They did not try to sell me a product I didn't need.
I was told the cost and what needed to be replaced up front
My car broke down and I wasn’t sure why, I was able to get it started and brought it to your location. You let staff was very helpful in explaining what the problem could be and how the whole process would proceed. The explanation provided of what the issue was as well as their ability to squeeze me in last minute was very nice.
The checkin status was always very helpful. Kept me updated.The only issue the waiting area was COLD and I became CHILLED. MIDAS needs to keep this area warmer since some customers have to stay until the service is complete.
Freddie was really great.
Midas is alway friendly and great at communicating with me on the issues and pricing. Very good experience every time. Will be bringing my vehicle every time I need a service
I got in and out quickly and easily.
Very friendly and communicated what was going on with the vehicle
HORRIBLE service. I will never be going here again. The staff is a complete joke. Wasted my entire time. This place a complete joke.
I had brought in my 2013 Cadillac which has had a raddle in the front suspension for the last year and was solved on the first visit with a little discussion of the problem with the onsite mechanics.Highly impressed with the resolution and allowed me to look at the potential problem before work begain.
Exceptional Customer Service
Our old truck was highly rusted. Midas techs took the time (in one case up to two hours) to get rusted bolts off. Yet i was still charged for labor, by the book. Very generous of Midas. I greatly admire the patience of the techs to stick with the repairs.
Friendly staff and plenty of availability
The staff are all extremely friendly and clear. The work was done quickly and honestly.
I don’t remember if his name was Todd but he worked at the front desk and he was AMAZING! Very kind and did not charge me for all these random things that my car didn’t need. He was very clear on what my car needed which was so helpful! Also, the men working on my car were also very patient and kind as well! 10/10 experience!!
The service was fast. The employees were very nice. Was no pushing for an extra services.
Overall interest with the customer.
I came in for the advertise 24.99 oil change it was notified that my car wouldn't take that oil so I was bumped up to the full price of $75 not what I was expecting to pay. It felt very much like a bait and switch.
Good communication n good service
Last minute issues with my car. They got me in last minute and even drove to warehouse to pick up part. Service was outstanding and went above and beyond. They really saved me that day!
Improve communication between Employee and customer. Being able to do the basic alignment service the car was originally there for. Not ding my vehicle’s hood while working. Charging correct amount discussed. My customer claim #4296863
They did my brake job the same day I brought my car in. That was great. I wasn't expecting this.
Am I out of the contest because of my review?
The staff was great.The bathroom was disgusting.
Todd is always very helpful, he worked our vehicle in right away. Besides doing an oil change they also spotted an additional problem that we needed to have the dealer address. To facilitate that, they took pictures that Todd emailed to us. Our experience was primo at this location!
The Midas associate, Freddy was very helpful and explained everything very well including the price of the services performed.
Price was very high, and I was promised completion by "early afternoon" Monday. Called in at 1pm Monday afternoon was told 1-2 more hours. Car was not ready until near 5pm.
1.A History of Our Vehicles2.Responce Time for scheduling of services on each Vehicle is very timely.3.Cost-Effective to the Customer having services provided for every visit4.Customer services when entering office is always professional by the owner and personal
Associate was very professional
Great customer service goes along way with me. I will return with friends and family for sure.
This used to be a very pleasant location. I really enjoyed doing business with the owner in the past. He has always been friendly I think his name is Todd. The waiting room has always been clean, and well-stocked with drinks and snacks, and a very pleasant place to wait for my car service. When I arrived today I could not find an employee anywhere on location. I finally called the location phone number to get an employee to come out of hiding. I was not greeted, the employee looked like he did not want to be there and did not speak to me while checking in. The price I paid at the end of service was almost double what I paid before but there was no mention of the price or any increase. The waiting room was at least 85° because they had the air conditioner turned off, it looked like the room has not been cleaned in six months or more and was filthy. All drinks and snacks have been removed from location. The TV was no longer working and had cables hanging out the bottom. This looks like a rundown garage on the side of a highway. I will not be coming back.
Todd is amazing! Very good, honest guy. I had my brake pads & rotors replaced and then head a wheel bearing fixed at a later time. My car runs great now. Everything was explained to me and done at a decent price. Todd always tries to limit my costs while I’m there. He’s great.
I have been going to this Midas location for years! Todd the new owner is amazing! He is very helpful, friendly, and honest. This is why I continue to go to Midas and refer them to my family and friends all the time. In fact, 3 of my friends go to Midas now!!
I thought that $30 was high for coolant. My reservoir was full when I got there. I was there because a coupler for a coolant hose broke. Maybe I misunderstood how much coolant was needed. However the tech described it as “topping off” the coolant. $30 to top off is too high.
The manager was very quick to offer us the service that we needed to do on a car and took care of us on the financing end of it very professional beautiful store
Charge me 120 dollars for brake inspection. I just found out other store is free. I told these guys i need a new rotor and pad .. Guy insists we need inspection .. End up he told me i need a rotor..
Associates explained that other services were needed on my vehicle but did not pressure me to have those services done at Midas. I appreciated being informed but allowed to research where I had these things done and will be bringing my car back to Midas next week for one of these services.
"Todd was amazing, got my work done, and was a little under what he quoted, "
"Great shop with great prices, owner actually cares about the value of his customers"
"I take all my vehicles to Rick and Todd, and have used Midas for many years for all my vehicle repairs. I trust them and they do good work. This recent brake work was done well at a reasonable cost. They never recommend work that is not needed."
Been a few years since I was at Midas. Brought car in for oil change and replaced right headlight bulb.Very friendly and quick getting services. Professional.
"Easy, quick, and capable."
I was charged additional money for them to release my vehicle but was never shown or explained what it was exactly they fixed or repaired for the additional funds. A simple AC recharge turned into nine hours of them having my vehicle. I called them seve
" We were experiencing a lot of vibration in the steering wheel when stopping, We drop the car off and within a couple hours the work was done, professionally! Thank you Midas for the wonderful service!"
This Midas is a great place to take your vehicle for servicing. Staff is friendly and accommodating. Mechanics are professional and do their job well. I have been going to this Midas for 7 years and have had great service. I would highly recommend this Mid
"First time going there, never going back. First, they didn?t accept the coupon that I received in the mail (the only reason I chose to go there in the first place), then they refused to use the oil I have been using the whole life of my vehicle (so I had t"
I brought in my car for some repairs on the front end inner and outer tire rods replacements for my car they got it taken care of within a few hours after I dropped my car off. The guys at Midas even did an oil change and an alignment for me as well all in
I brought in my car to have some work done on the front end of my car and it all included front inner and outer tire rods replaced along with some new tires and even a alignment along with an oil change. Took just a few hours after dropping my car off in t
Thank you for the fantastic job in finding the problem with the car he saved us a lot of money
Outstanding service at this location from top to bottom. I will highly recommend this particular location to any and everyone!
The valvoline oil change have a good price and the service is very fast.
Thank you for your wonderful service today. I am so impressed with the entire experience. I will definitely recommend and will return.
My car needed a new battery late on a Saturday afternoon. These guys were able to take care of it in less than an hour! Great job!
Wonderful hospitality. Great price. Worth the drive from Park City.
I come from a family of mechanics so I have never really had to worry about being taken advantage of. I moved to Ut about a year ago and knew no one. It was nerve wracking trying to find a place to take my vehicle since I had no one to get recommendations
"Great price, great service, great people,,,,,, how can you go wrong ?"
"I brought my daughters car into Midas for a brake check because the brake pedal needed pumping for the brakes to work. Midas communicated throughout the inspection process and showed me their concerns, which were valid. Their technical advisor, I believe h"
I love going to Midas to be my car cared for! They provide excellent customer service, are honest and treat me like a person, it's a very friendly place to go!!!
"The owner and crew here are fantastic. They always go the extra mile, but they outdid themselves for me this week based on some special needs I expressed...they have a customer for life!"
"Checked all three SLC stores for the 17.76 oil change, everyone said they were booked through the week, of course the next appointment was Monday the 6 th and the promotion is no good. Did anyone get this deal ? Or did they pull one on us?"
Incredible customer service
Called for a quote for brake replacement on my car and Aaron was really kind and helpful. More pple should be this way brightens pples day
"I love this crew. They take great care of my care. Being an Uber/Lyft driver, maintaining my vehicle is very important to me. Aaron, Rick, and Danny always take great care of my little red impala and get me back to work quickly. They deserve every bit of m"
They always go the extra mile. Very friendly and knowledgable
They were so helpful and really relatable. Fantastic service!!
Aaron has been great to work with! I've had a few items done on different cars and they've been very upfront and honest.
They did a fine job. Do like the up selling.
I had taken my car into this location early in the morning and was willing for it to be there all day if needed... I waited in the lobby for about 5 minutes before an older gentleman from the shop walked past the door and saw me standing there. He came and
"I requested an appointment on the Midas site and received an email saying I?d get a confirmation in 30 minutes. I never heard back from anyone, not even on the day I had originally attempted to schedule the service for. But, since I signed up with my email"
"I trust Rick, Aaron, and their team, to be honest and take good care of me. I have never been disappointed. 100% confidence in them."
Too often we gravitate to the known versus the unknown. There are times that returning to a business for service is the wisest move. This shop has proven to be delightful to work with and trustworthy in their dealings. when you find a gem keep it close.
"I would, and have recommended Midas to all my friends and family. I've developed relationships with Aaron and Rick over the years and they always treat me right! They give me the best discounts possible and fix up my car so everything runs super well! T"
Although I spent way more money than anticipated (my fault) I was take very good care of by the staff who were all very friendly and helpful. I ended up having to take my car back in the next day for a little adjustment and they got me in right away and I
"I have been taking my car to this Midas location for nearly 20 years. I won?t take my cars anywhere else. Aaron, Rick, and Kam are skillful, honest, and fair. "
"I had a TERRIBLE experience at Midas in Sugarhouse and Aaron totally saved the day. He helped get my car fixed, gave great customer service and a better price. Thank you Aaron. "
"I recently took my husband's car to these nice gentlemen at Midas in Murray. They were very accommodating for our schedule, kept me updated with the status of the work, were very time efficient and they did a great job. On top of all of that, they were hon"
I live working with these guys. Not only are they very friendly the are honest and caring. Thanks
"I brought my car in after the dealership told me I needed some work done. Aaron was nice enough to help me by showing me exactly what each part was and explained when it needed to be fixed, even though nothing needed to be changed with no charge. It was s"
These guys treat you like family that actually like...haha... Rick and Aaron are always ready to help with anything the rest of the gang too. I love beening greeted with a smile every time I go in there. I get quality service and products at reasonable pri
Aaron and Kam went out of their way to help me with a car battery issue I had. They provided outstanding service and care. They gave me all my options and even ones that didn't include working with them. You could tell they had true intent to help me and n
"I didn?t have a scheduled appointment and called Friday morning, leaving on a last minute trip in the mountains later that day. Midas not only worked me in but got my brakes done quick and fast and I had a worry-free trip right before Spring Break."
"Big, huge thanks to Aaron and the crew! You guys rock!! Thank you for not treating me like a dumb female. Thank you for taking me and showing me the problems with my car and explaining everything to me before the work started. Thank you for the wonderful p"
We went to this branch for our car shaking whenever breaking issue. Problem solved by replacing the front rotors. Thank you Aaron and Danny.
Midas is a great car service my family and i have been going to them since i was born 30 plus years.
"I have been going to this branch for years. Now that I have moved to another area, I still go here because of Aaron! He is the best when it comes to customer service. Excellent in taking care of the customers and their needs. Thank you Aaron for going out "
"We love coming here, we trust them and they always do a super job!"
" I called Arron on a Saturday. With no appointment, he worked me into his schedule and installed a muffler and tailpipe connector AND had the work done by the time I got off work at five!!!!! Arron and Rick are the BEST, BEST, BEST!!!1"
"Been taking my cars to Midas for 30* years and to this particular store for 15. Aaron, Rick, and crew are great! I can always count on them to be competent, honest, and to get the job done. "
I had a ball joint break on my Mustang while I was driving & was quoted anywhere from $700-1500 to fix it at other places. The guys at Midas in Murray got me in & got it fixed for me a lot less expensively than other shops were quoting me. I was also relie
"The service here is amazing, the team is trustworthy, and the leadership is outstanding. I felt welcomed and the team went above and beyond to help get me back on my way. Aaron and Gus were top notch and the manager lady worked so kindly behind the scene"
Aaron was able to get me in last minute to replace my battery.
I always feel welcome at this Midas. They are very helpful and friendly.Thanks!!!
"As always on this visit I received fantastic service. This Midas shop is always my first choice for service. Every member of the staff is helpful, friendly, professional, courteous and knowledgeable I would rate them A1thank you Aaron and staff for everyt"
"The guy that runs the shop at this location, Aaron, knows customer service and does it right. My husband and I have taken both our cars in for maintenance and inspections, and Aaron has never tried to sugar-coat or beat around the bush. He tells us what th"
"I've been going to this branch for a few years now and Aaron, Rick, and Cam are just amazing. These guys are always super friendly and helpful. They are never pushy and always get both my cars work done quickly, done right, and priced affordably. I never w"
"Been going to this Midas location for nearly 15 years. Aaron, Rick and the rest of the crew are always great! They friendly, knowledgeable, and fairly priced. "
Aaron and the team at this Midas location are amazing. Always willing to help and have always treated my family and I with respect and fairness. I highly recommend this location.
"I have taken my vehicle to Midis Murray for over 5 years. I've always been treated with respect and honesty. My last visit was because of overheating issues. It was an expensive visit, but because of my trust in them, I knew they would do an excellent "
"I appreciate the care given to me at Midas on State Street in Murray, Utah. If they can't do the work, they refer me to those who can. Aaron is the nicest guy. He remembers me and all I tell him about my life when I go in. I know he and the others are look"
Rick and Aron are extremely Professional. I have had my whole family get the autos repaired for several years and had great customer service every time. thanks again Guys.
"Midas is the only place i trust,and i would recommend everyone to go to Midas. Very good people you can trust."
This store is not very good and their general manager is very unprofessional. They charge you double on all parts you have ordered. Then they charge you to install. I went elsewhere and was only charged 15% while they wanted to charge me double. They hav
"I came in this morning for a 9 am appointment I scheduled the day previous for an oil change. Upon arriving, I was told that my appointment was mistakenly set for the day previous, but they'd get me in now..... However work didn't start on the vehicle for "
I would not recommend Midas for any work unless you have lots of money to pay double for your parts. Also you may have to go back and hope that honor your warranty. If not you must go elsewhere and pay for the parts again so you can be assured that you c
"Great Service* made me confident in their services, seemed extreemly compotent."