Matched competitor price and ample availability of coupons
Getting my oil changed was easy and they were faster then excepted
Fast and great work! Cory was very helpful
The staff was friendly and informative. I came in for a quick fix and when other issues were discovered they were able to get everything fixed that day in a speady manner.
I had the royal flush done in October last year and was told that I needed certain flushes soon, which makes me think that I didn't receive the first service correctly. Those services were not due yet.
Friendly staff, did a great job
After I got home when my wife went to use her vehicle the next day I noticed a puddle of oil on my garage floor. That could only be from the technician not cleaning up after the oil change. I backed out my truck and found the same problem. If they cleaned up after the oil changes, they did a very poor job of it.
they fixed the problem in a timely manner. the mechanic was very professional and was able to find and fix the issue and get my truck running again.
The wait for the car part to be delivered took longer than expected
I started having battery problems in the morning and they weren’t better by the afternoon. I called at 4:15pm to see if I could come in and they said yes. The diagnostic was quick and they had the parts in stock. While I didn’t intend to spend time/money on vehicle repair yesterday, it became a necessity and Midas made it easy, all things considered.
I did not have an appointment and they were able to do a diagnostic and replace all 4 brakes in the same day! They even saved me more money than I thought they could! These guys are great!
Technicians are good at their job. They know how to diagnose and recommends the best fix
These guys are awesome! They know exactly what they’re doing and even though I’m a woman they don’t talk to me like I don’t know anything. They are straightforward about anything that’s wrong with my Jeep and they always go above and beyond!
Highly Satisfied with the services provided, and the communication with the service team was very helpful. The location of the facility is convenient.
Everything was done same day I can’t complain. Everyone was tight.
Friendly, quick, honest and gave a discount for brake fluid flush and wheel alignment. Not pushy with sale.
Jeremy is always amazing and we completely trust everyone there. We always feel we are getting a fair price.
The only comment I would make is that the sign mentions “free charging system analysis” but then you’re charged a few and reimbursed if they do work. That’s misleading and while it had no influence on my decisions today, it does make me feel wary of hidden prices on other things.
Everyone at Midas was friendly and professional.
Staff is always honest and amazing. Will tell friends who are cautious about auto places to come here. Thank you for the continued top notch service.
Cory is very welcoming and explained everything my car needed clearly. It’s been awhile since we have been there and he remembered us from our last visit. I trust my car with this crew
The service and care from Jeremy was exceptional. I made an appointment, but my vehicle did not go in at the appointment time. I believe there was at least a 15-20 minute lag. Most disconcerting was that the interior suffered the effects of grease smudges everywhere...seats, glove box, center and door armrests, interior door handles and driver door floor board. I did not notice it until I had left the premises and was at my next destination (too far to return). Upon arriving home, I cleaned the mess and called Jeremy to let him know of the incident and mostly to inform them so they can change it. He was so respectful and apologetic and said he would address it with the staff and would make it right when I return for my next visit. My visit, with this one exception, was handled very well and with professionalism. I felt overall that my vehicle was cared for with skill and my best interests at heart. I even purchased 2 additional services as a result of Jeremy’s explanation and presentation. Fluid flushes had been suggested at my previous visit, so I was grateful for the reminder. I appreciate their diligence.
They are awesome I get my oil changed here every time
Really good customer service I will now on be coming here. He was very helpful and we got in and out. I really appreciate it.
helped me out and got my problem fixed in no time !
"Everyone there is friendly and awesome, got my oil change fast and easy. "
Took care of my tire fast
"The manager Jeremy Was on point, excellent, fast, great service!!!"
"I purchased a 2007 Toyota Camry just a few weeks ago but was having issues with the front-end alignment. All I had to do was call Corey, make an appointment and once in for the repair, it took less than an hour to get everything perfect. Corey, Jeremy and "
Great job! I was very pleased with the service and will definitely return.
"I went to Midas to have an oil change, they recommended two new tires. I feel they were honest & my records indicated I probably should make that purchase. However I was disappointed that they did not check the tire pressure on the two existing tires and I"
"Corey was extremely helpful and pretty immediately took my car in, inspected it and gave a quick estimate on the things that need to be done on her. He seems like a great guy, sadly didn't get to talk a ton but hey, I'll definitely be coming back."
"Midas was highly recommended by my friend. So I tried...Its true! Midas (Ina Branch) always excel in their services. It's my second visit, Cory always did an excellent costume service. Second visit, Steve checked my car right away and fix the problem. Mi"
Cory gave me excellent service and was very attentive to me and the others that were waiting to be helped. The service was fast as well.
"I came into Midas today and had them look at my front bumper. I accidentally ran into a pole and my bumper was hanging off in one side. Two guys helped me immediately, I had no wait. They fixed my bumper in 5 minutes. Very professional and kind. They"
Great service and I always appreciate the recommendations for replacing the parts that are almost worn out.
Jeremy Morrow and the team were extremely understanding and did an amazing job. They fit me in on a very busy day and made me feel right at home.
I highly recommend Midas! I?ve had very good experiences the times I?ve been there. All the employees are very friendly and nice! And I trust them 100 percent with my car ! I wouldn?t take my car to any other place for service! :) Thank you Midas !
As always great service and price as good as service.
Recently brought in my 1995 Chevy Tahoe to get the front end realigned after I replaced many front steering and suspension components. The expert technicians were kind enough to point out a couple mistakes I had made and were willing to correct them immedi
Great Service from Jeremy and Corey
Went in for an oil change and tire rotation...took over an hour while I watched the young man not working on my vehicle talking to his buddies. They finally get done. My tires were not rotated! They said well he said he did. Nope had a missing cap on one i
Jeremy and crew are always ready to help!I drive Uber and use my car for work and these guys do a great job in a timely manner for a fair price. I have recommended them to family and friends who have all said the same thing about their experience!
I?ve used Midas a few times over the last couple years and this was the first problem I experienced but definitely a big enough problem that I unfortunately I will not be back. Dropped my car off at 1230pm to see why my tire pressure sensor light was on. I
"Jeremy and his crew give you fast, efficient service. They never try to sell you something you don?t need. It is so good to finally have found a place I can trust for my car."
I've been going to Midas for about 3 years now every time I leave I'm satisfied I do majority of the work on my vehicles but there's just some things you don't want to do sometimes you can't get your tool in or your arm sometimes you need your car in the a
"Jeremy took care of my vehicle right away. I was going in for an oil change, and found out that I need rear breaks, and tires need to be replaced.This Shop is one of the best in Tucson for my vehicle care, and service."
Corey and Jeremy are great!
Quick and efficient work, including added work due to things found during inspection
Great deals and they didn't keep me waiting
Took about 40 minutes longer than quoted but gave great deals and knowledgeable service
Returned to Midas after a less then stellar service on my lo last visit, the service this time was very good and the Manager was very informative as to the problems I had with my car.
It was good. But staff members were not applying personal distance. They were so close to customers.
Jeremy was professional in attending to me.
PJ was very helpful and got me in and out for an oil change! Very professional and welcoming.
"I rate this business on Ina road extremely poor! This place has terrible customer service, and extreamly bad knowledge of peoples cars. The front desk personel has a bad attitude . I took my car in with my 2 small children to have some work on my car..they"
"Excellent service from everyone involved in car care! Polite, smiling and informative keeping me comfortable with the involved car! PJ was so kind, realizing how concerned I was! Really give him a sincere pat on the back. Jeremy remembered past visit to M"
Friendly and great prices
I went in to have a rear break light installed and Jeremy handled my need very quickly. He was very pleasant and made the repair . I thought I would have to wait a long and did not. That is my place to go for repairs. Thank you Jeremy
Horrible customer service. At the front desk
"I came here to get my car ""fixed"" and very long story short, this place put me out $952 and the car is still not fixed. They replaced a part that I am convinced did not need to be replaced or was the problem in the first place. I had the codes ran on my ca"
If you need service on your vehicle go see PJ at Midas on Ina. He will go out of his way to make sure you have a good experience. Thank you PJ for your help and you great customer service.
What a wonderful experience! I walked in and PJ Was standing at the register he was attentive and helped me out with my auto repair immediately. I will be a return customer. I am new in town and needed a place to take my vehicle. This place earned my busin
Had a situation which should of been an easy repair and was told I needed a very expensive part which I paid for and was told by a mechanic that it wasn't needed so I wanted to cancel order before it was received and was told it could not be done. So hundr
"Brought my truck in for an oil change and some other maintenance this morning, PJ got me right in! Super friendly, even gave me his vehicle to take home while my truck was there! Above and beyond helpful! "
Brought our car in for a clunking noise that was caused by the exhaust pipe hitting the frame. Midas did a quick and expert job of relocating the pipe...well done!!
"David is very polite, friendly, and honest. An excellent employee across the board! PJ was great with my 4 year old. He kept her busy the whole time I was here and the manager Jeremy was just as friendly! Can?t thank you guys enough for your help! "
The customer service was great. I was able to drop off my truck before they even opened. Went to work and picked it up after work. The were very friendly. I will go back
"I have been taking both of our family cars ( Mine and my wifes )..To the Midas on Ina, for greater than 3 yrs now....And the customer service and workmanship is top notch...We have always been extremely happy with there work. On one occasion of taking on m"
I was happy with service received.
Jeremy morrow was excellent and eonder at helping me with my oil change.
Very happy with the service. They let me know what needed to be done and helped me with the cost. Kept in contact with me with progress and completion. They are one of the best in Tucson.
They were friendly and did a great job installing my custom exhaust tip on my GMC SUV. I will definitely use them again and would recommend them to others as well.
Took my truck in for oil change and was in and out in less than 1 hour. They found a few issues with old thirsty including the source of a nagging oil leak as well as a few other items but never any high pressure to make the repairs. I will take my truck b
"The staff here made my day. The manager Jeremy was nice and super helpful. Quick and easy service, I highly recommended this location :) "
Jeremy and his staff go way beyond what you would expect from customer service. I will keep giving them my business!!
"PJ took care of me as I walked in the door. He was happy and smiling and talked to me while I waited for my car to be serviced. He got my info and they right away started on my car. Thanks, I will be coming back in the future! "
"Thank you Jeremy! Not only do you have great pricing!I've always experienced positive customer service at Midas! You're honest, efficient, and always try to go above and beyond for me! I'm a highly satisfied customer! "
"I want to start off by saying this was my first time at Midas. We took our Prius in that needed an oil change and definitely new tires. The tires had over 100,000 miles on them and the oil change was over by 1,000 miles. The guy at the front who?s name was"
Jeremy tricked me into applying for $1200.00 credit to pay for repairs that I did not have done . When I talked to him on the phone he said I needed to pay for the parts he ordered. I did call and cancel the appointment. I still have a $1200.00 Bill. The
I contacted Midas corporate HQ about this situation but received no response so clearly they do not care. Beware of the so-called manager at this location who says your car needs expensive synthetic oil when it absolutely does not. You will have to argue
I am writing this review because yesterday I went to Midas with a groupon for tire rotation and oil change. It took 2 hours. I was there until closing and the men behind the counter began to curse and talk unprofessionally despite the fact I was there. I b
Had a small oil leak following service, but they replaced filter in a matter of minutes.
Fast friendly and very efficient. Excellent value.
"Great service, also great customer service. Jeremy Morrow the manager is knowledgeable. Fast reliable service. Recommended. Also their are payment plans available if your budget is tight."
I had my alignment done and it wasn?t done right. Took it back for a second time and it?s still bad. It?s worse than it was before I ever went in.
"Have been going to this location for more than a year now, and have had the very best service each time. Always enjoy going there. Thanks!"
Mike is a wonderful asset to your company. Very knowledgeable and very helpful. Gets us an appointment within a day or two of the time we call and is very honest and we trust him completely. Midas is the only place we go!!!
"No appointment, left truck and they worked it in"
First time here but won?t be last. I will be back for service issues of any kind
October of 2017 I went in for an oil change at around 9:00 am. Took them till about 5:30 pm to give me my car back. I didn't mind so much after the guy told me he got me covered and I paid nothing for the service. Little did I know the reason why. About a
parts did not come in as promised - when they did arrive and I was able to get down to the shop for replacement - it did not fix the issue, I am having to return yet again
Also tire rotation completed
I have always trusted Midas on Ina to do repairs and maintenance on my vehicle (s). Their work is guaranteed
"I came in for a basic oil change and now my car is acting up, i almost died because of it , ill never come back."
Aside from the radiator getting a bubble in it... 10 min after i left the shop after getting a alternator put in..... car started to over heat and had to limp it back to the shop... really good price quality service.
We are very impressed not only with this location but the store manager Chris Miranda and the mechanics. We were quoted a price for our blower motor and resister and they came in under quote. A **** of a lot friendlier then the dealer and we don't feel lik
Today we drove in from Phoenix our Tahoe overheated and this friendly facility squeezed us into their busy schedule as other places would not. They got it all taken care of. Thanks for saving our trip and our Tahoe!!
"My only concern is that to go from standard oil ($19.95) with filter and coupon to a synthetic was $59.95 plus disposal and tax ($70.00) . Very expensive, I will shop other lube specialists for my next service."
Arrived early for my appointment but they got me in due to a no show. Service was completed quickly and one other warranty issue identified. Waiting area was clean but I wish they had a hot/cold water machine to have a drink while waiting.
gave a me a list with priorities to repair
The team at Midas worked me into their schedule. They were quick and helpful and told me what I need to consider fixing in the future. Was glad that I went.
"Get there and greet and no response, then i ask for oil change the clerk mumbles and then he prints a receipt, he slams a pen on top of the receipt and tells me to sign it, i asked why as ther's a different price advertised outside, he then tells me what'"
Midas is terrible. They are cheap for a reason.
Always excellent service and advice at this Midas location.
Needed my catalytic converter works on my 2006 Honda Pilot dropped it off in the morning and told them to call for estimate. They called all right and demanded 2500 paid or so for work to be done gave them my credit card and they processed the payment. Wel
"Truly, I was impressed with their service. Not that it was speedy, since I would have been somewhat skeptical, but that they started right away when I got there. Making an appointment is the way to go. Had I not done that, I would have had to wait throug"
I love this shop. The guys there are so great and really care about their customers. Never had any issues with their service. Everything is done in a timely matter and they are usually right when they give you an estimated time when your vehicle should be
Fast, courteous, and knowledgeable. Would highly recommend them.
"For the record, if a customer ****** that you performed a service you were specifically asked NOT to perform is, ""You're right, I'm sorry,"" NOT ""You should have gone to Jiffy Lube."" And if you're going to tell me I need a new air filter a month after I c"
I don't want to be all negative about this store the people are very nice and helpfull. From what I can tell they do good work but when I got home I looked up the price ofthe part I needed and learned that I was charged right around 2.5 times more for the
TWO hours after my appointment time my oil change was started. Two days later after hearing a loud noise from my rear tire I touched one of my lug nuts and it came off in my hand. I checked the rest on that tire to find 3 of 4 lug nuts loose! After calling