I had several oil changes and was expecting this oil change to be free but was told the program ended. I think i should of received a free oil change.
Very convenient and employee's were friendly and professional
Quick check and maintenance
I was dealt with like mechanics like to deal with women. Telling me I need 2 tires immediately and 2 more very soon. I just bought all 4 tires 2 years ago and I put less than 10,000 mile son my car each of those years. There is absolutely nothing wrong with any of my tires. But as usual, a woman was pressured to purchase something she doesn't need. It's actually disgusting to still be going on in 2024.
Sorry meet to put highly satisfied
They performed everything I requested and kept it in my price range as I requested.
I've been getting service at this Midas location for several years and they have always been very good.
The tech and manager throughly explained the damage to my truck. Also helped me with getting finance for the repairs
On the Thursday after my oil change I heard wind and scraping on my way to work, stopped at AAA to find that clips were missing or not clipped properly on the metal splash shield, which is now damaged and held into place with a zip tie!!!!! Also the attendant showed me the engine air filter & said “this is the air you breathe in your vehicle “ only for AAA to show me the actual cabin air filter was filthy and was not checked by Midas! Also, they didn’t even bother to reset the oil minder. This location is quickly going down in quality of service!!
Reliable. Good work, friendly staff.
Clayton was extremely nice and professional even though he is a Cleveland Browns fan! Go Steelers!
I've been a customer of this Midas shop for many years and am very happy with the service and the personnel
The customer rep at the front counter was extremely friendly and the service was accurate and in an timely manner
Knowledgeable associates. Timely service. In depth explanations. No issues.
Technicians did an excellent job troubleshooting my squeaky brake issue and satisfactorily fixed it. They were very determined and I appreciate their efforts. Thanks for keeping the repair costs reasonable.
Been a customer for years. Highly satisfied with the service. Car runs like it's brand new.
Clayton and Tim were amazing and I have a clear budget and they were very helpful and got me out in a timely manner.
My vehicle was taken in right away when I arrived for my appointment. I waited for the inspection to be completed which did not take long and once done, an associate thoroughly explained the issues with my vehicle and the various options for repairs, including recommendations for service that should be completed sooner rather than later. Although the repairs were unable to be completed that evening, they kept the vehicle overnight and had it ready within a couple of hours after opening the following day.
Honor your Customer Loyalty Program. Be more honest.
Very friendly. Service was as expected. I was given some recommendations for my vehicle, but there was no pressure
Came in for oil pressure sensor changed and they said all I needed was an oil change so got out quicker and less expensive
Do what the customer ask for and not try to sale them everything else
The location is very convenient. They do the job as expected and the service is very good.
Tim is always kind and professional! The entire staff at this location is always helpful and kind!
Despite scheduling an appointment and receiving a confirmation email, store did not have me scheduled when I arrived for my appointment and suggested that I was in the wrong . They quickly retracted when I showed the email but still offered many reasons why they might not get to the car or why I might be forced to wait an extended period of time.In the end they serviced the car in what seemed a reasonable amount of time though no explanation or apology was given for their failure to log the scheduled appointment.
A job well done, friendly service.
Was greeted by a friendly young man my low tire light was on he pulled my car in and checked it out found a nail in tire repaired it free I was very grateful
To pay topping off fluid levels should be complimentary especially if you get all ur work done their: prices should be reduced at least 5- 10 percent for loyal customers.
Very good experience on all fronts.
Communication was great friendly
The manager and the tech were very knowledgeable and friendly. Short wait time and no pushiness.
I had explained what I needed when I made the appointment. I was on time and Midas was ready when I arrived. They went to work on my car and finished at a reasonable time. The associates were friendly and , of course, discussed other things I needed.
Because the prices are expensive as heck but I know my car will be fixed right and usually it comes with a warranty. Repeat customers should be given some type of discounts. In this past year, I’ve spent well over $3000 just to get my car fixed and most of it is in labor 🤦🏽♀️
I had a brake inspection done & it turned out that nothing was wrong with my brakes. The Midas associate was friendly and didn't treat me like an insane woman. Plus, I was given the measurements for the different brake parts & now I know almost exactly when I'll be needing brake work done.
The person that spoke to me greeted me and everyone that walked in that truly a good for me he explained the time wake wish was true he explained the situation I was happen to a t and gave me the price which may me Happy so I didn't have to go to one place to get tire or somewhere else to get oil change or brake everything was done there y es I'm happy
Very friendly staff, explained what was needed and all the options. Good prices.
The service tech listened to my explanation of the problem and kept me updated.
Won’t go anywhere else. Made the mistake of going to a different Midas and don’t do it again. Treated fairly and professionally every time.
Very polite when telling me what needed to be done extra and did I want them to do the work needed.
They were great! Excellent Customer Service!
timely manner and tell you what you need and price before starting service
They were very polite and listened to what I needed.
The wrong parts were delivered to the shop. Other parts had to be ordered and the time to complete was an hour later. I'm not sure if the fault was with the parts company or Midas.
The associates were extremely knowledgeable and clearly communicated the issue with my vehicle. I will continue to get my auto repairs completed at this location.
They get you in a out and the communication is always good, they let you know and see what issues are. For instance, I went in for window not rolling up and I was able to see the broken harness
All went well. I got a free oil change because it was my 8th oil change and they were very pleasant about giving me a free one.
All car Repairs are expensive
Work done right; sufficient timely
They were very efficient in fixing my vehicle and getting it back to me in a timely manner
Everything went great came out and explained what they were doing.
Customer service was great and it didn’t take long
I scheduled an appointment online. Joel at shop called because the appointment time selected online wasn't available but we quickly found an available time that would work. Arrived the next day for my oil change appointment. Vehicle wasn't pulled into the bay until half an hour after my appointment and it took an hour to complete the oil change. During this time the tech was seen frequently making small talk with other employees and the overall process was very inefficient.
Friendly and dependable staff, especially the manager, Tim. He is friendly and reliable. I often feel mechanics are not giving me straight answers but Tim has been honest in the past and I feel that I can trust what he says.
The process was easy. My car drives a lot better
Had my oil changed and tires rotated on 11/24/21. When I went out to get in my car after everything was done I noticed 2 small dings on the driver's door and 2 more nicks on the same door's edge. I called the attendant out and showed him and he told me he
The service at Midas on Monroe street is always efficient and friendly. The work is always good. And Tim is great at explaining things and the cost of those things.
"You would think Midas would be the go to shop when you want things done right. Yet, some how these guys cannot get the job done. I?m starting to believe they are doing everything they can to force the customer into spending more and more money. If you are "
You?ve earned our business ?????
My car was perfect until I came here now all my lights are on smh
I received a great estimate and the team did a great job. Only problem is when i got in my car check engine light was on. Was not on when i brought it in. The employee came out and checked it and fixed it right away. Thank Midas
It was a nice change when it came time to explain what my car needed. There wasn't any pressure to add on the extras that make the oil changes sometimes prohibitive due to the cost. The waiting area was clean and as pleasant as one of those can be. I miss
Great honest service when I needed it. Thank you
My car shows 15% oil left three days ago after i did oil change in mids 2020-06-29
Tim and tony are awesome. I know without a doubt they will take care of me.
This crew was able to help us when we had car trouble an hour from home. They were super accommodating and squeezed us in without an appointment when we were in a bind.
I was very happy with all the workers great customer service
Great care always! Thank you
"Best and very fast work I have ever seen, will recommend the place to everyone "
Our expensive throttle body seems to be working great again and we appreciate that. But our visual courtesy inspection paper was signed and dated but nothing was filled out. It is signed by one of your technicians but nothing on the paper was filled out. T
The staff are friendly I hated that I had to come back multiple times just improve on checking for leaks of any kind my transmission was the main reason why I went in for service because of my transmission pan was leaking but over all I am satisfied you
They were very professional and Lee was AWESOME!!!! he let me know about all the products and services!!!
always honest and does great work
"Winter time and cold, so I brought my son's Camry in for an oil change. The technician pulled my air filter as part of their check, and recommended that it needed to be replaced, too. He showed me my old air filter (which only had 10K miles on it and was"
Terrible service they make appointments they cant even keep. They dont even call to tell you they wait till you get there and then say theirs nothing we can do. What kind of service is that. A call would of been nice I could of at least made an appointment
quick oil change and great personality will be coming back
I expected great service and that is what I received.
Best Midas in the city of Toledo. They always take care of me and provide the absolute best service. I don?t allow anyone else to service my vehicles.
Went in October 24 fan blowing cold air. Had thermostat and two radiator flushes done. Blowing heat. Next day no heat blowing cold again. Went back on October 29 told some gear system under dashboard wasn?t working properly. Service tech made an adjustment
"Had oil changed and tires rotated and the usual included inspections, including brakes which were checked as ok. Two weeks later had to have brakes replaced. Bye Felicia!"
That's what and who you are A ok. Thank you
We have come to rely on the guys at Midas. They have provided us with excellent service the last few years and last few vehicles. Tim the store manager goes above and beyond.
"Came to get a hole patched on a tire, was told not able to fix then asked about tire prices I a female was quoted a different price than my father who came to the store an hour later. Also while they said it was going to take 20 minutes to fix then an hour"
As always I was treated with courtesy and fast efficient service!!
"Yes, I always get good prompt service at this location."
"Yes would absolutely reccomend midas on Monroe Street. Great Staff , Great Work . Been Going There Since I Got My First Car ."
I have always gone to Midas and the one on Monroe Street/Central only. By suggestion of my husband I went to another auto repair to have my oil changed. I immediately told my husband that they did not give me a review like Midas dose on what I need in the
Great staff and quick honest service.
I took both of my vehicles for air conditioner service paid over $200 and got nothing. I would like to talk to manegement.
"I?m pleased to say that the Midas on Monroe has very professional techs especially the young man bye the name of Corey, he took very good care of my vehicle & my daughter vehicle!!"
"I was pleased that due to my situation, I informed when I called to make an appointment for my oil change I could not be able to stay very long - in past didn't always keep appointment on time and could spend up to 2 hours due to heavy load, This time the"
"Corey is AWESOME! Honest, helpful.."
Got estimate of 2000$ repair went to dealer got estimate of 600$ basically same repair minus 400$ of extra u all wanted to due to avoid redundancy of labor cost! (Tim)
They were able to fit me in on short notice when I was having troubles getting scheduled elsewhere.
My brake light went out was in and out in ten minutes and cost less then 10 bucks!
Have been going to this Midas for over fifteen years. Most of the staff has been there during that time. Tim the manager does an exceptional job explaining to me my car needs. In life u need a good doctor dentist and car mechanic. I?m fortunate to have all
As. Always great customer service!!! And work was done in a timely manner
I can always be sure that this location will be honest with repairs. Took my car in due to a loud noise and it only needed the backing plate to be moved from the rotor and had an oil change. Within an hour I had my car back. Wouldn?t take my care anywhe
My visit was better than I expected. Very professional business like manner. I give them a thumbs up for service and greeting!
Courteous friendly knowledgeable professional staff were very good at explaining to the customer in understandable layman's terms vehicle was finished in a timely fashion overall a very positive experience!
Friendly courteous knowledgeable very good at explaining issues in layman's terms to customer finished work in a timely fashion I cannot say enough about the staff at the Toledo Ohio Midas on Monroe Street
"There was a problem with ""some "" of the lug nuts on my truck. I was told that they were having a problem removing the lug nuts. Initially I was told that all 20 lug nuts would have to be replaced. Later, when the lug nuts were actually removed, I was told"
All work was done professionally ... staff was very courteous.
"i went in to have a noise checked out in the rear of van. was told it was my wheel hub assembly.ok great.then when i get in van and drive just a few minutes from shop,there is another light on.i immediately turn around and go back and asks why is there ano"
I always like taking my car to this specific Midas because they are so nice and they take great care of my car.
The gentleman that helped me was very helpfully. I was in and out quick as well.
Excellent customer service!!
They replaced a serpentine belt on my car before we traveled while we were on vacation the serpentine belt fell off because they told us it was improperly installed
"I love getting service from this Midas location because the guys are always friendly, professional and knowledgeable. They don?t mind going out their way to make sure my experience is pleasant. They always accept my coupons or give me a little something of"
"EVERY TIME I GO TO MIDAS ON CENTRAL/MONROE STREET I BELIEVE THEY OVER CHARGE. THEY ONE TIME LEFT THE AIR FILTER IN THE ENGINE FREE . I SHOULD NEVER GO BACK . THEY COULDNT FIX MY TRUCK RIGHT. YOU ASK QUESTIONS TO THE SALESMAN ONLY,YOU DONT TALK WITH MECHANI"
Midas is my first stop for brakes.
I took my truck to Midas because I considered them experts in their field of work but turns out I was completely wrong. i dropped off my truck to have them replace my fuel line system and paid around $700 to find they had zip tied my fuel lines togeth
The staff took care of some major safety things that were not even on our radar. We took the car in for an air conditioning issue and they found a very weak component in the front end. I am so thankful that we took our car to a place that cares that we c
Reolaced the side mirror and fixed gas tank cap
"At my visit to Midas I was getting a wheel ailment done which I got done , they tried to explain to me the reason my steeling wheel wasn't straight was because I need to back tires alined . So I went to firestone who got me in and out . Help the problem y"
"My car would not start after work last week so I called Midas who I have dealt with for the past couple years. They were at my car within 10 minutes to jump it. I followed the machanic back to the garage and even though they were very busy, I was on my wa"