Katie was awesome! Explaining the entire process, and having some fun with all great laughs and pop quizzes! And, I passed! Thank you Midas for hiring outstanding people, job well done, I already referred everyone!
The service was completely quickly with updates along the way. Staff was professional and helpful. Recommendations for additional fixes were suggested but not pushed! Quote given that clearly showed additional repairs needed and the costs involved with each.
Lynn & her staff go above & beyond taking care of my car. I'm always very pleased with the work they do.
Lynn and Katie make Midas over the top shop. I will not go to another place for my vehicle service.
Very good product, and great warranty.
Rick and his 97 Jeep Wrangler
Joe is an absolute professional mechanic. He does an awesome job every time I need work done
Did a great job at fixing an annoying problem and as this was the second visit no charge for replacing parts.
My 1993 Chevy runs great! Joe did a great job with the tune up and water pump replacement.
Clear communication of services, pricing and estimated labor time. Everyone at this shop is very friendly and professional. When I came in the first time they actually took the time to inspect my car bumper to bumper to figure out what was wrong with it. Unlike a lot of other shops that were just going to throw parts at it and say it was fixed. They kept me in the loop with the whole process. After all said and done they even let me know that my car has a sealed transmission that should probably be serviced if it hasn’t been yet. I will definitely be bringing all my cars here. Thank you, Lynn, Kate, Robby, and Scott. And anyone else who has worked on my car I appreciate your due diligence and compassionate but professional customer service.
Katie was very friendly & helpful. She explained pricing and answered my questions
Lynn and Katie are awesome!
Rick and his Jeep Wrangler
Lynne does an amazing service. I can trust that the work will be completed properly and if there’s anything that needs attention afterwards they are promptly eager to help.
Service was excellent scheduling on time and got me in and out of there on time
They do their job seriously and in the timely manner and customer service from their agent is unbelievable...I love this place
I have been a customer at this location for nearly 12 years?Lynne, Scotty and now Katie have always been great. Katie is doing fabulous as a new Service Mgr.
I've known Lynn for many years and have always been impressed with the service and staff at the Federal Way location. My family has taken our vehicles here for all manner of services and have not been disappointed, and if they can't take care of it, they can recommend someone who can - someone they trust.
Wonderful staff and very knowledgeable. Lynne is amazing!
Lynn is always clear, open, friendly and no pressure. The new mechanic, a young woman, was STELLAR! Sorry I don't remember her name! So communicative, explained everything, multiple check-ins throughout the appt explaining options and asking what I wanted. Even as small as giving me a wheel cap to take a pic so I could find a replacement! Extra thoughtful. I drive out of my way to come to this Midas and its better every time. 10 gold stars!
This is the best place I have ever had service in in all my life. I'm 76 years young.
Lynn and her workers do good work and have a clean shop.
Lynne is just awesome. I trust her.
This Midas location always takes great care of my car. Lynne & her team are the best!!!
Staff amazing!! Katy and Lynne really know their cars. Wouldn’t go anywhere else!
Service and parts are bit pricey . Recently visited for a break pad change as per recommendation but apparently my breaks were still good. Waited for 3 hrs and ended for oil change.
Rick and his 1997 Jeep Wrangler
Lynne is a great communicator. I know what is going on with my repair and once it is diagnosed she calls and tells me what is needed and when it will be completed.
Katie was great from the phone call to the drop off and pick up of the car. Clearly went over everything and price was half if I would have brought it to the dealership.
I could not be more pleased with Midas and it's personnel.
I love this location. Everyone is so friendly & all of my experiences with them have been great!
Lynne is always awesome. She takes very good care of the maintenance of our vehicles
Very professional people and really quality workmanship.
Short-handed on staff that day so wasn't able to start the work at the appointment time. Started one hour after the appointment time. But they compensated me $10 for my inconvenience. Took 2 hours instead of one.
I have been a client at the location for several years now along with my family and do consider the MIDAS location FAMILY
The people there were very helpful and genuinely seemed interested in my car situation. Also, the owner/manager herself was the one who came to pick me up from my residence when my vehicle was finished at Midas.
I love this location. Everyone is so helpful, knowledgeable & friendly. Lynne, the owner, always answers all my questions. She's terrific!
Coco from the rest of the world
I have always had a extremely good experience and have shared with my family and friends
Lynn and her staff are excellent! I cannot say enough about how great they have been since the first day that stepped into l the shop in Federal Way.
Lynn and team do good work and are very honest.
Lynne at Midas in Federal Way is a first class customer service woman: she practices the Golden Rule with everyone and has always treated me and my husband just like family! We are so grateful
Lynn, in Federal Way, is an outstanding Manager. We have been using this Midas for at least Two years, by a friends recommendations . Taking both of my vehicles now knowing and trusting the entire crew will take care of all needed repairs . Thank You Joe Cowan
Lynn and staff very nice and they help work with me when they service my car. I trust their car experience.
I called to have my vehicle scheduled for emergency repairs. As busy as the Federal Wsy Midas is, Lynn made it very easy for me to bring my vehicle in. She listened to my concerns and explained all repairs to me on detail. My vehicles parts were ordered immediately, and the repairs were completed in a timely manner.
"Dear Sir, or Ma'am,I am SFC Gary A. Jackson. Over past few years,I have been able to trust the technicians at the Federal Way Midas. My vehicle is aging, so it can be challenging to any technician. Lynne, Scott, Robert, and Joe have done their very best t"
"Every time we need work done to our cars this our go-to place! Reasonably price, custom service doesn't get any better and is always a no stress/pressure experience. "
Always receive the best service.
Lynn & crew are some of the most generous and genuine people you will ever meet. I have known and personally worked with Lynn 20 years. If there was a way I could continue having them service my vehicles I would.
"Went in with a pair of loading ramps needing welding repairs and they not only did weld work on a Friday afternoon just before closing, after noticing later that night more welding was needed I went back the next day and they took care of that immediately."
Midas always have excellent service and great mechanic the Best part is the same employee. They know you & vehicle. Thanks Midas
"Been dealing with Lynn & Scotty for years. Friendly, honest, and professional. Nice people. Recommended."
"Lynn, the manager is always nice to us when we come in for car repair. Their Tech, Scott, is helpful and knowledgeable. We always get great service and our car is always fixed in a timely manner.Thankyou!!"
They provide the best care. Won't go anywhere else.
"My son now drives the car and the engine light came on, called Midas told them what the codes where and they where able to get my son in the next day, Not only did they fix the issue, we ended up getting the oil changed and replaced a few back tail lights"
Great service from experienced and friendly staff. Prices are fair and reasonable. I trust them with my car.
Good service & car runs good
"Great care, great service!"
Excellent service once again and fair price. Will be back soon.
custom exhaust work done. mechanic was easy to understand the the work was very reasonably priced. the work was done quickly and efficiently. I would have my car serviced here again
I set an appointment but arrived 30 minutes early as my schedule cleared up quicker than expected. They were able to fit me in almost immediately and have me on my way in a short time. The work was well done and the people are very courteous and helpful.
I'm always pleased with this Federal Way Midas. The staff are knowledgeable friendly get it done quick and charge a fair price.
"I met Lynn 10 years ago when she was @ Bonney Lake location she has been a blessing!!! She is passionate, knows the business, works you right into schedule no matter how busy, never a SURPRISE bill, has done repairs at times in need when funds were limit"
I will always bring my car into this Midas. They have very friendly customer service. They know what their doing. Even the mechanics are fantastic.
"Very happy with the service, friendly and fast at a great price. Will be back soon"
"I would like to thank the manager and her crew doing work on my vehicle. I came in to have the oil pan gasket done on the original oil pan. After installation and the oil back in, when I left very satisfied. Thank you to the crew involved in this and th"
"I?m really excited to give this review. From Lynne in the front office to Scott, Joe, Rob and Vince in the shop we get exceptional service at our Federal Way Midas. These guys are just awesome. Very attentive to details our vehicles get service right the f"
Very good service,Thank you
"Did what they said they would, on time and kept to the quoted price.."
"When my prius? battery started to fail and I needed the codes pulled to send in to my warranty provider, I initially visited a competitor to get the job done. While I was being talked down to there, my partner called the Midas across the street to ask for "
Lynne was amazing!!!!!! This is my one place I will trust with any of my vehicles Thank you GUILIETTA
This Midas is a professional shop with a great Service Manager and staff. I called several shop to get my oil change done. As I buy my own synthetic oil to save, this shop was respectful and professional on the phone compared to other facilities I called. When I showed up for my appointment, the paperwork was ready to start the work. Courtesy check was performed per my request and they gave me a good idea on how the car looked. The job was completed and I was on my way quickly.
The manager Lynn is AWESOME. She along with her mechanics spent the time necessary to troubleshoot the symptoms my vehicle was exhibiting and found a solutions to the problem. A solution that the original mechanic was unable to resolve even though his wo
I went to the Midas location for the very first time and was greeted by friendly staff. The technicians themselves were nice and very informative. I appreciated the information they gave me and the attention to detail.Thanks!Cesar
I will recommend you to all my friends
"This is the only place I will ever take my vehicles. They never try to talk me into spending money for parts I don't need and Lynn is awesome. She is trustworthy and helps me understand how to make my vehicle run great. If you an honest mechanic,which is r"
Great service and great customer service
"Thanks for taking care of our van. Your staff is super, especially the lady in the front office!!!"
"This was my first time taking a vehicle to Midas. The work performed was nn time, well priced, and i received great customer service. "
I made an appointment because my car was running badly and another place said it was my catalytic converter. I purchased one and took it and my car to Midas to be installed. They installed it and my car still ran badly. They found out it was an injector an
"The recieptionsit is horrible and grossly rude. I used to be a big fan of Midas in State College, Pennsylvania till I moved to Federal Way a month ago and met this woman. Because of her, I'll never go back Midas. Midas should never allow her to meet people"
Marvelous service and representative.
Lynne is KICK ***!!! So sweet and great!!! They were all extremely patient and kind. I have no knowledge about cars and they were always bringing me in and showing me and describing to me the problems with my car. Super professional and quick. Thank you so
They were so easy to deal with and got it done despite being fully booked that day. Under promised and over delivered. Fantastic service
Lynn and Crew are awesome as always! Been taking my vehicles there for years.
"It's bit too long for an oil change, 1.5 hours."
"I've been taking all of my vehicles to them for 8 years now. Always honest, courteous and thorough. I still travel to them for all my needs even though I moved four years ago. They are the best!"
Great service and fast and friendly
Great service and friendly
This location always does great work and friendly.
Costly repair even if it was needed at the time. I'm still not confident all braking issues have been addressed.
The service was great and they had me out in a timely manner. They were very friendly and helpful.
I had the exhaust tips replaced on my 1998 Town Car. I wanted to get rid of the chrome and go back to stock stainless steel. Good job done by Midas however it didnt look exactly like factory.
I have to be honest, This was not the best service. The check that they do (Fluids, breaks, etc.) seemed kind of shady. They listed my window washer inoperable. I asked how due to just used it when I dropped off my H2. The kid (maybe 20) said well, it didn't work. You have a push button for your washer fluid. I explained to them that was the Cruise control switch. Other stuff they said was bad or needed attention was just replaced with the last year
You guys totally you are very good in all your service
"Was able to book my appt on online and received a response within a day to let me know the exact time I was to be there. The service was great, because not only do they provide the service that you booked for but do a courtesy check also and then let you "