Vern and his team are always so nice. They let you know what is going on all along the way. There are no surprises.
The tech explained to me what needed to be done and showed me my car. Most garages don’t do that. I trusted the work that was being done.
I walked in for an oil change(no appointment) as always they checked the car over and found that my sway bars need to be replaced and a CV shaft. I didn't know about these problems and greatly appreciate them for finding and fixing them! Plus they did the fix right away, less than 2 hours, and let me use one of there vehicles while mine was in the shop!Now my car is safe for the road and ready for my next adventure. Thank you Midas for all your help!
VERN THE MANAGER IS VERY PROFESSIONAL
The level of professionalism and kindness were Outstanding, and hard to find this day in age. Was a nice surprise.
I called because I discovered I was leaking fluid, they were booked but said if I can drop it off they will squeeze it in. I dropped it off and 1/2 hour later they called to tell me what was wrong and what I needed to do and how much the repairs would be as well as timeframe for getting brakes that I asked them to check too when I left it.
Vern and his team at Midas got my vehicle in the day I called, went above and beyond in their honest review of the work it needed and performed quality workmanship, searched for the best price on special parts needed, and stayed late to finish up my vehicle so I would be able to have it back as soon as possible. Vern offered to let me do a payment plan to help with the cost. Very happy with my experience, highly recommended Vern and his staff at the Bennington Midas.
We are always thoroughly satisfied with our service at Midas. Vern and Chrissy make you feel like family, and always someone you can trust.
Just all around great people there
After vehicle inspection, the owner and technicians fully explained and showed me the problems with my vehicle. They also researched how to solve them while I was there, and gave rough estimates on the cost to repair them at a future appointment.
This is the third or fourth time I’ve been at this Midas. They are unfailingly professional, helpful and do not oversell. It’s easy to make an appointment they couldn’t be more accomodating.
Very thorough during inspection took the time to show me defects and how they can be corrected. Office staff gave estimates for repairs. I tipped the mechanic $20 because he was so caring and explained things in detail .
Ease and quickness of making appointment.
Always go above and beyond to provide great service
They were able to fit us in with short notice. Everything was explained in detail before doing the work. They stayed longer after hours so we could pick our vehicle up. Super service, will be back!
We were regular customers with Vern while living in VT. We moved to AZ. However, Vern took excellent care of our son's vehicle while he was visiting in MA and needed repairs and maintenance on his car.
The staff is very nice and walk me through the process although I’m not a car person but I will be able to understand
Friendly and knowledgeable staff. I have been a customer for a while now and they remember who you are and explain and show you what needs to be done as well as potential other issues that might arise.
After having an absolutely terrible experience at a dealership, I went to Midas to get my speed sensor replaced and to get a second opinion on other suggested repairs. Everyone at Midas was so kind and after looking at my car they actually showed me and explained everything that was wrong and what they suggested. I went back to the office expecting to schedule an appointment to come back and get the repairs (since I had done that so many times at the dealership) but they told me everything could be done that day! And for a fraction of the price the dealership was going to charge me! I got all my repairs done within a few hours and I am so incredibly happy that I finally found a reliable and affordable auto shop near me
I now service my car at Midas in Bennington because they are knowledgeable , honest and do excellent work. They have accommodated my ancient car breaking down, squeezing me into their busy day. What is wrong is explained. What can, or can’t, be done is explained. Warranties are always honored. I trust them.
Service was friendly and speedy. Everyone I interacted with was kind and helpful, and overall made the experience extremely enjoyable and easy. The location itself was welcoming and approachable as well.
Vern at Bennington Midas is one of the best auto shop owners I have ever met. I have never had to wait long to get my car in, it has always been ready much earlier than expected, he is patient and kind with my questions and thoroughly explains not only what is causing the problems I am encountering but offers a multitude of options for me to try in hopes to make it as worthwhile financially as possible. He cares a great deal about the community of Bennington and I have never had a single bad experience there. I cannot thank them enough for helping me with my long and seemingly never ending car maintenance needs. !!! PLEASE !!! A huge reason I am doing this survery is simply because I hope he and his team receive the recognition they deserve. Absolutely wonderful. Model all your locations after Vern and hia team of Bennington Vermont !
They got me right in the day I called, and even though they were very busy squeezed me in, and finished all the work that day for me.
Friendly, easy to do business with "old fashioned" customer service and follow through, repair completed with NO SURPRISES.
Employees were super helpful explaining what my car needed, and gave me several options forward so my car would be safe.
The whole staff are extremely courtesy From the time you walk in till you walk out And with in 24 hr you get a call asking Is everything alright
THE FRIENDLINESS OF YOUR STAFF MADE ME FEEL AT HOME
Vern has always given honest, clear, professional recommendations for my vehicles.
Been going there for the past 20+ years.
Great service and trustworthy customer service
Very Friendly, Very Clean, Very Knowledgeable mechanics
Requesting service time online with a call back to confirm is helpful and appreciated by me. I like that I am able to run errands near by while work is being done on the car. Vern is always friendly, knowledgeable and efficiently communicates. Best shop.
I always take my car to the Bennington Vermont Midas. Vern and the other associates are always kind and quick to assist. I will continue to bring my cars without hesitation.
I’ve been a customer for several years and love the attention and service commitment to their customers
I have been bringing my cars to the Bennington Vermont Midas, for many years. I am always satisfied with my service and the care of my vehicles. They are my go to for servicing the vehicle.
Been using this particular location for over 20 years. Vern and his staff have always done a great job.
We have always been satisfied with the service at this Midas location.the owner, Vern is very professional but also a very kind and caring person.
I was very happy with the service because the technician was very clear and showed me what was wrong and what he was doing. You can't get better than that.
I am always amazed at the fantastic customer service at Vern’s Midas. He and his whole staff make me feel as though my car and my safety are personally important to them.I am grateful to have found them!
The only place I take to service my car is the Midas in Bennington, VT. I have been going to them for years and have always been happy with service and employees there.
Because that is what Vern and his mechanics always provide, excellent service.
Hey Vern,Thanks so very much for the quality service. As in all arenas, it seems, people are tightly scheduled and it was extremely difficult for me to find any of the mechanics that I have confidence in with any availability. I fortunately remembered the quality service that you provided when you guys replaced my muffler and was excited about getting this taken care of.You get it done!
"Vern and his whole team provided some of the best car service my family has ever experienced. They were knowledgeable, honest, courteous and thorough in working on my 2014 VW Passat. Cannot thank them enough for being the best at what they do- it's their j"
"I wanted to say that I have had the best customer service at the Bennington Store. When things go wrong everyone likes to point that out, however, very few will say that if something goes wrong how it gets fixed. Midas truly has been a place that puts cu"
The job was done very thoroughly and service was respectable and courteous. Thank you
Excellent experience. Very friendly. Very honest. Will definitely use their services when needed again
Very excellent pleasant and friendly customer service and great to work with I don?t take my car no where but Midas
I have a 25 year old Lincoln Continental that I love and have used this shops expertise a few times now to keep this car on the road. Both times I received an estimate that was fair and service that was superb from start to finish and both times the job wa
"Superior service and workmanship. Vern and his crew have continuously provided the best customer experience for having a car maintained and repaired for my family. In my over 42 years of driving and having cars repaired, I have had my share of over pric"
Highly recommend great customer service
"I have been a customer of this Midas for years and have had them help me with a huge variety of repairs for my car -- I can honestly say that their team not only shows their expertise with every visit, but goes above and beyond to bring the best customer s"
They were very friendly they got the job done right I would definitely go back.
Vern and crew always do a great job! Honest and dependable!
Midas went out of their way to make things right for me I can?t think them enough
Staff was pleasant, service was fast!
"Vern and his entire crew are the most professional, courteous and considerate service people I have worked with in Vermont. Their customer service is the kind of thing that I honestly didn?t think existed anymore. I gladly drive over an hour to have them t"
I went in with some dash lights on. Turned out I needed a new alternator. They had it fixed about an hour later. Would recommend to everyone!
Obviously could not report mileage correctly. Mileage at service was 66,950
Work was done fine the only thing is that the mileage should read 83568 instead of 53568
"Seems to be an honest and hardworking crew who fixed my car exhaust quickly and at a reasonable cost. Clean waiting room, free coffee and spotless restroom, too."
Always excellent service. They always go the extra distance to ensure excellent service.
Quick service, easy to make an appointment.
Once again very good customer service and follow up call
They did not torque my drivers side tire AT ALL. They created a potentially dangerous driving situation. I stopped along the way home to tighten the lug nuts by hand until I could get it to my local Midas, where they do a great job! They also were way off with my mileage! I am over 70000 miles.
Service you can trust, done in a timely manner, and at a reasonable rate.
Always excellent service.
Had an oil change appointment and forgot I brought my pup to work with me that day. She was welcomed with lots of hugs and cuddles. I always feel comfortable at this shop and that?s important to me. Never any pressure to add on services and as a matte
Excellent service always at Midas in Bennington Vt. They always go the extra step.
As allways Verne was right on top of it and got me in even when it was busy
"I love my local Midas! Vern is always so helpful and I always feel welcome! Great place, great service, great people!"
"Very accommodating, friendly people, no waiting"
"Been going to see Vern and his crew for 13* years now, and I will not go anywhere else. They go the extra mile every time! Dan and Tammy"
Arrived early, like 20 minutes & they took me right away.
"Midas of Bennington sets the standard for top notch service. The team there does quality work with attention to detail. They leave your car in clean condition, ready to go. One of the many features that set Midas Bennington apart is they are always look"
Great services definitely recommend
Top notch! Vern is awesome
Staff is amazing very professional and considerate answered all questions and concerns .. I will be continuing business in the future for both my vehicles .. thank you very much to the Midas Team !!!!
As allways Vern got me right in and did a great job with making sure my truck was in tip top shape. Thanks again -Kev Snow
"Yes I would, always great service."
Great service a everything went smoothly
"Yes I was really satisfied with Midas, they did a good job,and the price was perfect for me. Thank you"
They did what they were supposed to.
I wouldn't recommend getting a car serviced at this establishment due to the fact that at least 2 of the mechanics are drug addicts and one is a known dealer moving large amounts of drugs through the establishment and the apartment upstairs which is also u
Great customer service,very experience,and clean and tidy lobby
Excellent service as always.
I always get excellent service at this establishment.
I would like to thank the technician that stepped up and did a fantastic job on my car. He went well above and beyond what was originally requested and it came out great. Highly recommend them for your service needs.
They allways find the time to fit you in-great outfit to have work on your car.
"The Bennington, VT Midas is the only place we ever take our vehicles and are never disappointed. The quality of work and customer service are exceptional. It is a great feeling knowing you have a place you can trust to take care of you, no matter what the "
The left rear brake locked up for the 3rd time on my 2011 Wrangler. Vern got me in immediately and did what was necessary to get me back on the road and charged me half of the regular charges that were listed for this type of repair. 3rd time, same wheel. Thank you Chrysler/Jeep for your lack of help Thank You Midas.
Professional. Customer service is great.
I brought the Walker parts and they installed everything quickly and correctly. Good service.
Always friendly service here. I brought all new rear brakes for installation and they did an excellent job. Brake fluid level is at the lower end of the range and I'll check that out when they re-torque the wheels.
"Vern,Chrissy and crew always make it a pleasure when I have service. They allways follow up the next day to make sure everything went ok and make sure you are satisfied.again great service "
Had a great experience as usual.
Thanks for ******* me in on such short notice. You guys are the best.
"I called to see if there were any openings for an oil change this past Saturday and I was told to come right in. I arrived and was greeted, offered coffee and my car was taken in within minutes. A short time later the oil change was completed, fluids w"
"As always, Verne, his family & crew are friendly, helpful & straightforward!This last visit was Very expensive--which I didNOT expect, but was something I could not avoid.Because the mechanics are diligent at making everything right, the work was done as n"
Vern and his staff were just excellent. Tough repair requiring strength and finesse to not crack plastic cover and such. They worked me in a day early and did the job very, very well. As always.
Work done in very good time.
"Just has another nice experience at Bennington Midus. The people there are so courteous, friendly, and knowledgeable that bringing our car into them is a pleasure! The mechanics are top shelf and are always willing to take you in and show you any problems "
Provided needed service in very good time.
Made repairs quickly; did not have to wait. Done in a timely manner.
Great work as usual. Give Dylan a raise
Excellent service and great customer service!
"The only place my family takes our vehicles for oil changes, tires, and other auto needs. The folks there are very friendly, go out of there way to make your is as pleasant as can be. The mechanics are very good and everything they do is explained to you a"
Got my annual oil and filter change and my Vermont State inspection for my 2011 Jeep Wrangler. Everything was done to my complete satisfaction with minimal waiting time. A* once again. Thank You.
Midas performed my oil change and Vt. State inspection as needed. Very thorough and professional. Excellent. Thank You..
I have dealt with Vern, Krissy, Scott and staff for over 18 years. I trust their service and judgment. Great advice and really care for their customers.
"always excellent service, and I was especially appreciative to be squeezed in last minute. many thanks. "
Wouldn't go anywhere else!!Happy Turkey Day to everyone!!!CeCe
ALWAYS SUPERIOR SERVICE THAT YOU MAY TRUST
Thanks for the quick and efficient work on my Toyota Highlander's suspension. I'm always pleased with the results.
great service nice people
Oilchange with tire rotation. Very pleased.
Installed 2 new front axles. Very pleased.
I really appreciated all the work that the Midas team did to fix my car it had a lot to do and it was done in a timely manner I would definitely recommend a friend or family member to get their car fixed at Midas because everything is guaranteed and that i
Didn?t check the tires air pressure like I asked.
"I got an appointment right away for my oil change. My wife and I dropped off my car, I paid for the service, we went to dinner and upon our return my vehicle was ready to go. A great price and quality work performed."
Maintenance work completed and state inspection completed with car passing.
"Been going to Midas for about 12 years and will continue to. I?m a hard person to please, but they give me no reason to complain. "
"The Bennington Midas has been our ""go to"" location for auto service for many years. Vern and his entire staff are great! Their dedication to excellant and personalized service is what makes them great. I just wish people could have this level of customer s"
"Since moving to Vermont in 2016, whether it was inspection related, major repair or standard upkeep-the service from Vern and everyone at this Midas location has been stellar. We appreciate the care, information and customer service we always receive."
Normal service performed.
"all i can say is Wow...i heard great things about vern and his Team at midas. we were,just blows away...super great service....INCREDIBLY FAST turnaround. car sounds new again. everything is tip top with this buisiness. Vern was super informative during t"
Excellent service as always at Midas in Bennington vt
"Stopped for yet another frozen brake issue. Vern and crew got me in quickly, let me view the problem and talk to the mechanic, and proceeded to repair and replace damaged parts and get me back on the road safely. The one year parts guarantee and reasonable"
Excellent service and manager
Brake problems AGAIN! Thank you Chrysler. Not really. Vern and crew got me back on the road. Excellent service. Thanks.
Shop always diagnosis and repairs what?s asked or needed without try to pressure into unessesary service or repairs. Repairs are done fast and right the first time.
Had a little bit of a muffler emergency one day and the team at Midas fixed it up in no time. Vern was so friendly and helpful I can't say enough good things about him. The whole team there did an outstanding job and I would recommend them to anyone. A
great to do business with
Always good service and timely execution
Always a pleasure to get my car repaired with Vern and his family - pleasant waiting room and thoughtful amenities like beverages and an immaculate bathroom!
Dylan did an excellent job as usual. Quick and did what I asked for. Vern had some excellent points for me which I appreciated.
The work was done in good time and well performed.
Dylan did an excellent job. My truck runs better & I feel better
"These people are the worsrt! Told me i needed a wheel bearing, so i got it fixed! One week later they told me i needed new tires, told them i have them comming this week from tire rack, but that wasnt on the original quote/fail! Their response was "" they d"
"My wife and I were traveling through Bennington, VT on our way up to Canada and had brake problems. It was a Friday at 4:30pm and most of the car garages were closed by then. We called a local shop and they told us Midas may still be open so I called. Mida"
Can't ask for better service. Thanks to Vern & all of his employers!
Little pricey but fast and good customer service
As always, great service. This thing wants me to type more, but really, I was like it always is, no issues.
Took my car to Midas for one thing to be fixed and they said they found another thing and then another Thing that was work and took me for over $ 2000.00
Great job in ******* me in for an appt. Another positive trip to the Bennington Midas shop!
"It was my first time here, and they made a good first-impression on me. I feel comfortable taking my car back to them again, next time I need something that they do."
"Just want to say how pleased I am with the work done on my car an the the end result ! Enjoying the Quiet ride so much!You fixed it ! Thanks Vern, and the kind heart who turned the wrench! ??????????"
"Have been here a few times. Never was a fan of these big-chain companies (i.e. Midas, Meineke, Monroe, etc.) but I am now a fan of THIS Midas store. They know what they're doing and the friendliness starts with Vern at the top and to all his workers. Give "
Also replaced all front end parts on both sides ! Great job well done.
Our Midas shop here in Bennington is the BEST in service, quality and price. Owned and operated by a truly honest and caring family. I am a lifetime loyal customer...Thank you VERN !
"Heard that the Midas technicians do or did work on commission, so when I made the appointment for an oil change and tire rotation, I expected to hear this that and the other about the car. Arrived about 15 minutes early took me right in, did the whole job "
Excellent friendly service. First time there. I'll be back.
Always happy with the experience at Verne's Midas Shop! Verne communicates the problem with honesty. Does not do any unnecessary work.
"I was petrified to be out of a car. Transmission problem for sure - but what? A friend recommended Midas and thought 'yeah, right' as I was convinced there were no honest mechanics left. I was so, so wrong. I was treated like I had been a lifelong customer"
"Got a brake job done here 1 year ago, and it has already failed me. The owner blames me for the problems and accepts no responsibility for negligent installation. I have been fighting with him for nearly a week after having my brakes done at a place I trus"