Ms Mary was very courteous and helpful. Appreciate the kindness.
Have a professional manager and have your staff keep the customers informed. Check the car completely the first time and advise of the diagnosis the first time
I liked the service to my car because they were fast and the price is cheap
Everything went smoothly, start to finish.
The wrong diagnosis was done on my diagnostic check I was charge an extreme amount because I had to go back to Midas so they could fix the issue.i was told it was the airflow sensor ,check engine light came back on right before closing and had to take it back for them to it was the O2 sensor, I spent over $1500 that I didn't have.
A day prior I was calling around getting information regarding oil change. I am new here to Texas. I call this shop and spoke with Ms. Mary. She was very polite, very informative, honest of what she can do with the time she had left in the day, service that she can provide, very customer oriented, Ms. Mary made sure to get me in first thing in the morning the next day. As far as the work on oil change, everything looks great and sounded great so far.
All issues were addressed amd fixed with minimal issues. They were transparent with all issues and there reasonings behind what my vehicle needed and how much it cost.
Mary is great. Work was fast and affordable.
Employees were very attentive. Knowledge was there. Time to wait was minimal and overall satisfied with the service! Great job!
Mary S. Was super friendly and helpful. The service tech was clean and polite.
I’m always very happy when I come here for my service to be done I already have a few more things I need to get done, however that’s to be expected with a used vehicle Vilma and Mary are amazing and so are all the guys in the shop
Location is convenient to my house, staff is always polite and willing to provide options based on my budget
Staff were very friendly and explained the price and services very well beforehand. Wait period was not very long for a walk in client.
They got me in and out quick and made me feel like a priority
Vilma and Mary were amazing super fun and friendly. I am extremely happy for all the associates at the north foster road location. The mechanics were respectful and fun as well. They told me what I needed to have done immediately and what I needed to have done soon. I’m glad that they didn’t treat me as if I didn’t know anything which being a woman happens way too often big thanks to them all for making my truck way safer!
Mary Santana very hopeful answered all my questions, I will return for future services
Ed and Mary both worked to get oil changes on both of my vehicles. Today the weather was cloudy, grey and a freezing 25 degree temperature. The customer service at this Midas location was still top notch!
They are always on time perfect customer services always gaveta me an asnwer for everything i ask i used to go to the dealer of my car but they take forever and midas is the faster and perfect service
Great service and attention
So what I brought it in to have fixed, there is possible other issues with it. They are completely honest with me about it and let me know what I could do possibly to get it taken care of. They were straightforward with what they found and it made me feel comfortable knowing what they told me. I really did appreciate the honesty and not being taken for a good amount of money. Like other auto shops would have no problem doing. I was extremely satisfied with the outcome of my visit.
Fantastic customer service and quick oil change!!
It appears the national appointment center does not communicate with the local affiliates. I arrived when I was scheduled but the local dealer did not have me on the schedule. They took me anyway and completed the oil change before closing.
Very friendly and professional staff
Friendly staff, fast service and they really tried to give you the best deal offering coupons without being asked.
Everyone was extremely helpful and knowledgeable about what was happening with my vehicle
I have had several issues since the very beginning when I took my vehicle to mitis. The staff was horrible at communicating, the district manager is horrible at communicating, my vehicle was not ready any of the times that they told me it was when I went to pick up my vehicle, there were more problems then, when I initially took it in for. I will never take my vehicle to Midas, nor will I refer anyone I know to take their vehicle there either.
They got the job done really fast
Very satisfied by everyone from the management team to the technician’s quick in and out experience grateful for the Team Foster appreciate the Manager Richard and Tech that serviced my vehicle
Staff was amazing! It was a last minute thing to get my car in and when I called, the gentleman there got me in same day and was super friendly and chill when I arrived.
Everything went smooth, staff was polite and explained every part of this repair process.Service was quick and professional. If needed, we will return for more service.
Quick,easy,professional and the price was very reasonable
I went in for an oil change, and was informed that I have a leak in my valve cover gasket. Was also informed of the reasonable price to have the problem resolved. In my opinion, Midas did a very good job taking care of my vehicle and informing me of another problem that they can fix for me.
The manger Robert was extremely nice , helpfully and just easy to talk too regarding my issue. Annette was exceptionally friendly and it was a pleasure to talk while I waited. The whole staff was Awesome and this location Did Not Disappoint. Thank you Robert and your staff for making my visit a good experience
I have been coming to the Foster Rd. location for just about 4 years(as long as I've been in TX). This most recent visit was PHENOMENAL!!!!! The new mgr is AWESOME as was the clerk! Everything was explained PERFECTLY...every question/concern taken care of! Rates are great, as usual!
Robert the manager was very professional and knowledgeable. He got me a very good deal and made us feel like family. We’re very happy with our service and will continue to come back for all our vehicle needs
I had to take my SUV back 3 time and they never fix it but they charge me each time. If I could give a rating of -5 star I would. Never again.
Took my car in for a oil change and they stripped my *****.I took it back they replaced the ***** but it still leaked.I took my car to another shop and when they put the car on the lift u could actually see the oil leaking from the *****.( I have a video)M
"Came for an oil change and was very pleased with their services, very informative and speedy work.Not everyday you get great service, Definitely coming back!"
Bad communication skills with this location. Was trying to get some extended warranty work done and it took 7 days with the work not completed. I was always having to call them for updates until I gave up and picked my truck up from sitting when I was told
"Came for an oil change today and (State inspection which per employee state inspection system was down, I tried to use an HEB non expired coupon, and was informed by Employee Brandon that they weren't honoring HEB unexpired advertising coupons anymore with"
"Called to ask for oil change pricing and employee was very informative and pleasant. First time taking my truck to Midas, manager was professional and friendly. Definitely recommend this location and will be taking my truck for future oil change needs. "
"Took my truck to get fixed and got it back worst then turning it in. They still haven't took care of it, and now only my high beans work when lights are on, only one signal light works in the front of the truck, and is still parked at my house still not wo"
To our truck to get the ignition switch replaced and they botched my truck. id give them no stars but it says i have to give one.
Very happy with the work they did also my car is running great again
I drove my truck into midas on foster rd san Antonio for a simple head gasket replacement. 2 weeks later it had to be towed out after they destroyed my engine and charged the finance company over $3000
Technicians are knowledgeable and professional as always
I would not recommend taking anything here. I drove my truck into the shop for a simple head gasket replacement. And 2 weeks later and $3000 they charged me through the finance company I had to tow my truck outta there and pay for a plane ticket home.
Midas does excellent work.
My daughter took her car back in February cause it wouldn?t go over 10 miles. They told us she needed a transmission while long story short we got the car back about a week ago & still don?t work. They towed it to our house. We go to open the hood & she is
Great service. Very happy with them.
"DO NOT GO TO THIS PLACE, THEY WILL MESS UP YOUR STUFF AND NOT PAY FOR IT !!! WAITING A MONTH NOW FOR A RESPONSE. THE MANAGER CLOSED THE CASE AND WHEN ASKED ABOUT IT, HE LIED AND SAID HE DIDN'T. THIS PLACE IS A JOKE. PLEASE DON'T MAKE THE MISTAKE I MADE !!!"
Quality service, quick and price was lower than many places in the area . I'm very satisfied with the service I got.
Fast service easy to get appointments during quarantine
"MARIO, AND HIS CREW , are people who will do everything they can to fix the issue correctly and keep you and others safe on the road., Thanks MARIO!!"
Very helpful and answered all my questions.
Very good service and appropriate speef
"My husband took my car in on September 6th, after 30 days it started to leak in my new driveway. My husband check under the car and it was the oil filter no business. They agreed to fix it but fixing it is not going to fix my driveway with the 2 oil "
This place is awesome !! They have awesome teamwork and are timely!!! Thank you so much shot out to Mario for being such a great help in everything!!! Will definitely keep coming back!! Highly recommend!!!
"The manager Mario has always been so helpful, always willing to work with the customers to get their car safe on the road. He?s friendly and efficient. I will definitely be returning!!"
"Every time I go in I?m never disappointed, they are quick and professional. The location is convenient and if I have any concerns they always address them right away!"
Quick and courteous. Will definitely recommend
"My boyfriend took my car today to get an oil change (nothing wrong with the car before they did the oil change) after the car was done he was told that we had a leak and that we needed a $400 part, come to find out they stripped a ***** in the oil box and "
Midas always has great service
Outstanding service. Excellent techs.
Excellent service. Polite people.
"beware of this company... they could have caused a fatal accident due to their shoot work.. please beware... they still won't take responsibly, however little do they know they will be seeing us in court.. hope your day was as good as you made ours.. Mr. M"
"We took our vechicle to get front and rear brakes. The rear had the guard, rear brakes, drum/shoes worked on. Within 36 hours the 2 back wheels fell off driving 25 mph. We contacted the manager, Mr. Munoz, he said he'd contact us on Monday. Monday passes, "
Service was quick and just!
Fast service and good customer service
Manager Mario faithful to his word
"My first time going to Midas and definitely not my last. Customer service was great, speedy, and took care of everything I needed done. "
The Store Manager Jen Rodriguez was amazing! She explained what my car needed and what could wait till next time. I was blown away at her expertise and her customer service! Love the MIDAS TOUCH!
I?m so glad MIDAS is here on my side of town. Finally a full service automotive repair shop that does anything and everything I could ever need for my car! Thank you KING MIDAS!!!