Some employees come off like used car salesmen. Dramatic, profane, speaking poorly about other employees, presuming certain customers need financing... How can I trust which repairs you recommend are necessary
Professional, proficient, customer & consumer friendly!
Quality Work, Fast Service
Fast and professional in dealing with clients
Previous manager Derrick offered veterans discount. New management did not honor.
Took us at counter spoke with us and when I wanted to pay upfront had to wait for four walk ins after we started talking.
I appreciated their prompt and direct responses to my inquiries, as well as their efficient completion of the task.
Professional, proficient, customer, consumer & Veteran friendly!
Good mechanics, respectful service, fixed issues with the vehicle, took the time to explain what work needed to be done beforehand, very highly satisfied
When I walked in I was taken care right away the gentleman that helped me was very nice and courteous.
Manager Joe and associate Collin demonstrated exceptional concern and attention to detail for my vehicle. They adeptly identified issues and provided thorough explanations, highlighting facets overlooked by other mechanics.
Everything went very smoothly, communication was fabulous, recommendations were great, absolutely fabulous visit.
Love the service at this location.
I was on hold longer than expected when making an appointment
I was satisfied. No attempted upsell, but gentleman forgot to rotate tires. I caught it and he did, seemed like honest mistake.
Always courteous and professional. My high expectations are always met with desired results.
Very happy and satisfied with the timeliness and completeness ot the services
Alan a great help and all the mechanics at Stroudsburg
Check the air filter when doing an oil change and not telling the customer you rotated the tire when I know you didn't because I watch my truck the whole time while the oil change was done.
Did what was needed and checked out other issues
Having Tyler as the primary associated made the experience satisfying. As much as I was unprepared to deal with the issue and cost Tyler was extremely professional, accomodating and helpful.
The place was clean. Employees were very respectful and employees focus on work not to make customers wait for too long. I was treated kindness & respectfully and a good service they provide for me.
Tyler was very helpful and very customer friendly
Tyler and Al took care of me. Al did a very thorough oil change, while Tyler explain the issues with my car and called my warranty company and was able to get everything repaired that day. The efficiency and quality of service was top tier.
This Midas shop doesn’t try to offer unnecessary service to your vehicle. They will tell/show/explain what needs to be done as if it were their own vehicle. That’s true customer service!
They did what they said they would do and did it in a timely mannee.
Positive staff attitude!!
It was so easy to setup and have completed at a reasonable price
Everything was explained thoroughly
AJ kindness and communication is and was perfect! He scheduled the appointment, confirmed ! Upon arrival Aj made sure I understood of everything with the inspection , pretty down to earth guy! Upon completion of the inspection , he also explained why was it a bit more then expected and promised it would be done no 1 hr tops! I walked put by 10am on a Saturday! The place is clean , neat. I appreciate Aj , and his team and definitely highly recommend you take your vehicle to this location !!!!!
the work gets done very quick and on time
Workers were very nice. Kept me updated. Sitting area was clean and chairs very comfy.
The first visit for an oil change cost $70+, even though the oil change was $59 and I had a $20 coupon. The second visit for tires, I wasn't informed about the $25 per tire installation fee until it was time to pay. If I had been, I would have gone elsewhere.
Been coming here for 12 years...good service
Satisfied with the current service
Service was well explained, time of service was prompt, all employees were extremely and genuinely nice.
After I left the location, I drove a few miles towards home and stopped at a gas station. There, I noticed that the undercarriage of the engine (road guard / splash shield) was dragging -- had detached. Luckily, there was a garage nextdoor. I drove there, by which time the splash shield was completely off. I called Midas but could not get back there (no time), so this garage was nice enough to reattach it but charged me $10. I have a pic showing that Midas must have ripped out the splash guard b/c many of the screw holes were torn/unworkable! It was a very unpleasant day that took too much time and cost too much money.
Cost of getting new tires put on is pretty high and I had to put that off. I know that's not the fault of the shop itself but maybe corporate could help them out with that?
They identified the issue swiftly. They jumped straight into action. They provided a quote within minutes and started making calls to the parts supplier. The car was in and out in under an hour.
Car went in right on schedule. Tech torqued the lug nuts. Counter staff explained everything. The TV was NOT on (thank you).
I have three cars and I bring them all to Midas. I've been going there for decades.My only complaint is they need better magazines in the waiting room.
AJ got me right in fixed my vehicle and I am very satisfied he also gave me a price to fix my girlfriends brakes and I trust AJ at the Stroudsburg Pa Midas location great job
Repair items were quickly installed. Wait was not long.
I was charged "shop fee" which I didn't know about till I got home and looked at the bill. called midas location in Stroudsburg and asked "what was a shop fee". First I was told it was an extra fee because they had to put my truck on the lift to do oil change. I got charged 91$ for oil change and I told them that putting my truck on a lift was included in the price of oil change and they were doing state inspection which also required them to use a lift. overall I don't mind paying for service, I just don't like to be taken for a fool...
In comparison with other shops in the area, Midas has the best prices.
I stopped by for an emergency visit. I just ran over glass and my tire was deflating quickly. The young man said they could help me, but it may be a bit of a wait. It wasn't nearly as long of a wait as I thought it would be. They were all extremely polite and helpful. I will be a returning customer. Thank you very much.
I never had a bad experience with your service
A complimentary tire rotation was said to be included in the service . The mechanic decided not to do it .
Scheduled the appointment for Tuesday and the tires weren’t there. It took 2 more days for them to come in and get me in to get the tires. It was frustrating as I would call sometimes and the phone would be busy or no one would answer.
The staff were friendly and went out of their way to try to get financing for my repair. When that didn’t really pan out, they called my sister and she paid the balance after my contribution and the financing. They also came out not even 5 minutes after pulling my car into the bay that my serpentine belt had snapped in half, and that there was still writing on it so it was practically new. That told me that the place I bought it from had lied to me about the extent of the work they did before they sold it to me
Midas is trustworthy, reliable and thorough. They are super busy. I am always treated with respect. Expect a long wait time. It will be worth it. Thank you Midas!
The issue I had was explained and pricing I thought was fair.
Prices have become outrageous and your product quality has deteriorated. Not like it uses to be.
Besides the defective oil filter that was installed, they left a yellow cone in my engine compartment. My hood wasn't closed completely when I drove away from shop. When I was on highway it could have opened and now we have a real problem.. I would double check my work and make sure everything is ok.
The staff and managers can use vulgar language at 9am...while customers female and male in the waiting area. I think they should show customers waht jobs were done and what jobs need ti be done or corrected. This will make customers understand the urgency of the work.
They offer services that fall inline with what I can afford
Communicate the price of the service. Not add on stuff when the customer is checking out. They need to know before hand what price they’re looking at.
They are always very professional and clear about what they will be doing to my vehicle. They discuss the pricing and give an accurate estimate and keep me updated through the process. I also appreciate the recommendations for future services needed.
My truck still not fixed!!
Customer service was excellent. The techs were easy to approach and talk with. The cleanliness of the place was excellent as well
Professional atmosphere. ALL employees conducted themselves in a good manner. No yelling, courteous attitude towards each other. Fair pricing for service
Derek was awesome and his entire crew. They work with helping me fix my hose issue I will always come back to them. I give credit to the member who I ran into outside of Midas who work there I forgot his name but he explain exactly what they do at Midas and I see now you guys have the golden touch.
The staff was really friendly and were honest about all concerning issues with my car.
Have used this location for 11 years...good price, knowledgeable personnel, good service
"very pleased on the work and especially the service, my appt, wasn't until a certain time and i got there early and they took me in right away like i walked in and my car was taken on the spot!! very pleased!!"
"I purchased new tires maybe 1.5 months ago and found a nail in my tire took it to Midas and because I didn't purchase the tire insurance they couldn't fix it. I express that all the tire needs is a plug and it's not on the side on tire, front counter perso"
"Told a price for a battery, paid that price with the understanding that it would be put in. Actual battery was the lesser valued "
"Operator was the worst. Poor service, rude and does not know his job. Can not even put correct wipers on car. Then lies about it and did not give refund. DO NOT USE. They lie!!!!! Photos tell it all. "
I just had my oil changed and a look over by a reputable garage while out of town at my folks house they said upcoming I'll need pads and rotors for the front rear recently done note my parents garage for 30 years. Ok I call this place for an estimate dude
I take both my cars to be serviced at Midas. They inform me if there are other issues but never pressure me into doing it if I?m not ready financially! It?s a well tuned machine!
These guys at the Stroudsburg facility are awesome. I would recommend this place to friends and Family.
"When I was told that the electrical wiring to a/c compressor was compromised and then told the compressor was not operable, I knew that this place was for suckers with no knowledge. How can the compressor be determined to be nonfunctional if electrical po"
Vehicle diagnostic was right the first time. I am a long time customer.
Totally satisfied with the work that was performed.
I?m totally satisfied with the great work that Midas performed.
"I had a wonderful experience at the Midas Tire and Auto Service located in Stroudsburg, PA. The employee at the front desk was friendly and provided excellent customer service. The manager was friendly as well and seemed to have a good rapport with his emp"
I was very pleased with your service. Your employees work very diligently and know the work of a true mechanic.
"My experience with Midas has been exceptional. Eric and Kevin have been great to me and my family, they've been informative,understanding and knowledgeable. We appreciate your services, and we would recommend any one of my friends and/or family to The Mida"
I had an appointment for 11:30 am. When I arrived at the shop there were 2 cars being serviced & one car parked. I waited over an hour & a half in the waiting room with an extremely loud Russian woman not wearing a face cover. She continued to walk arou
"Wonderful customer service They explained everything to me Before working on my car and made Sure I understood what they were gonna do Told me things I my need done and told me not now , not taking advantage of a woman .Price was good . I WILL GO BACK THE"
"Fast, efficient and great customer service "
Your auto repair shop is one of the most dishonest in the area. You guy suck the wallet dry of good people that just need a fare rate for service. You inflate everything and I will thank you for helping me make up my mind to NEVER GO BACK.
"Overpriced, preying on ignorance, Unnecessary procedures. Overcharging for labor, etc.. All of it. This used to be an honest shop, but no more. New management is fleecing the customers. "
JUST REVIEWED MY OTHER CAR - NO PROBLEM WITH MIDAS.
I DON'T KNOW WHAT I WOULD DO WITHOUT MIDAS - I ASK FOR MIKE THE MECHANIC - I GET MIKE - I TRUST MIDAS. AND YES I WOULD RECOMMEND MIDAS TO A FRIEND. I HAVE BEEN DEALING WITH MIDAS FOR A LOT OF YEARS AND HAD FOUR VEHICLES AND THE VEHICLES ALL WERE TAKEN CA
"My recent visit at Midas was a great experience especially with the staff Kevin, Joel, and Xavier. They're very helpful when it come down with decision making, and the best part is the price was right. The staff was very respectful at all times as well as"
"I personal love this place. Am very known by the worker. Them get my car in and out with know problem and they don?t charge a lot, Xavier is great he know his work. Great place. "
I?ve been going to this Midas for over 2 years and they always remember me when I go in. Joel and Xavier are always so great and do everything they can for me. They're always honest and will explain something if you?re unsure! I recommend them to everyone
Total liars this whole company Kevin and hire ups totally make up lies as they go! Dishonest is what they are. Went there for an exhaust leak they Did Not Address The Problem Just Removed Necessary Parts Total Useless company Try Mavis or someone more Repu
"$19.95 for standard oil & filter change and tire rotation - good deal. But it took almost 90 minutes, even though my car was brought right into the garage. Recommended many items for repair totaling close to $1000, all of which wasn't needed (I do a lot of"
"We were recently in the area and awoke to 2 flat tires on our car. AAA towed our car to Midas in Stroudsburg. Joel explained our options and worked us in , on a very busy day. We were dreading the extra, unexpected expense. To our surprise they were able t"
Over 15 years its over. The new owner and management is out to make money on what you don't need. Went in for 2 tires to be put on I brought in and oil change and inspection. They gave me a price of 1300.00 dollars I removed my vehicle from the shop and w
Customer rep was very unfriendly. I brought my cars there multiple times for various reason mainly oil changes but expanded to include more corrective work.My cars always took synthetic oil but somehow regular oil was used this time. Not sure how regular o
"They described everything to me so that I understood what they were going to do. Joel, the manager, was extremely helpful, got my car in and out exactly when he said. Will definitely be taking my car back when I need anything done. "
They were very friendly and helpful. They were immediatly able to put it up on the lift and address our problem. We are very satisfied!!! Our stop at Midas gave us complete confidence around town and on our long trip also.
YOU ALWAYS GET ME THROUGH WHAT I HAVE TO - MIDAS IS GREAT AND I LOVE THEM ALL
I KNOW MY MIDAS PEOPLE ARE HAPPY TO KNOW THAT I LOVE THEM ALL. I HAVE BEEN GOING TO YOU FOR ABOUT 30 YEARS AND ORIGINALLY HAD FOUR CARS. EACH AND EVERYONE OF MY CARS WAS TAKEN CARE OF BY YOU.KEEP UP THE GREAT WORK.
I went in for a $20 oil change and was told I need $1900 worth of work. I did not like the high pressure sales tactics employed. They took my brakes apart and told me I need to get it done NOW. He told me he pulled the Car Fax and all 4 of my struts were
excelent service highly recommended
They were able to take us in right away to do a routine oil change. The staff were courteous and very helpful. They explained all the repairs. Highly recommend
"Luke is the best, anything I ask him to do he is able to do. Very good automotive technician. The rest of your staff is very nice also, will do anything to help. Thank you!"
very good service thank you.
Always fair priced. Always a good job. I needed brakes and my Sister in law's car looked at. The brake job was done quickly. My Sisters car on the other hand needed more work then it was worth. Instead of doing some of it or all of it they told me it would
then guys always make customers feel special. they know their jobs
OF COURSE I WOULD RECOMMEND MIDAS - YOU HAVE BEEN MY FAMILY FOR ALMOST 30 YEARS. I LOVE THE MECHANICS AND THE MANAGERS.I OWN TWO CARS AND MY OTHER CAR WITH BE COMING IN SEPTEMBER.
Great service and a lot cheaper than toyota
They will lie to you about what is needed for an inspection and make you pay a failed inspection fee. I went directly to my dealership after I went to midas and it passed inspection no problem....considering it was a newer car with only 40k miles on it...I
"Luke is a very great mechanic, he has been working on our cars for a while now and I wouldn't trust anyone else but him to work on any of our cars. Also I have been telling everyone that needs anything done on thier car to go to midas across from Ruby Tues"
"Poor scheduling. If you have plenty of time and don't mind waiting, it's a place to consider. "
"I am always greeted by the best employee Xavier he?s always helpful and courteous I enjoy his friendly demeanor, I will always come to this shop because of that."
Xavier does it again! Last week I brought in my wife's new Altima and Xavier made sure it was on the lift as soon as possible and everything was done. After the work he went over the inspection checklist with me to let me know that everything was good. Thi
"They treated me like family ! Nice comfortable setting, thank you !"
"Clean, quick and professional place of service"
I did a walk-in with Midas for an auto repair. The employees were very accommodating and helpful from the start! Customer service was very positive and professional. I was appropriately informed of my repairs and they were completed in a timely manner. I a
I did a walk-in with Midas for an auto repair. The employees were very accommodating and helpful from the start! Customer service was very positive and professional. I was appropriately informed of my repairs and they were completed in a timely manner. I a
Yes great service and quick
"I stop going to this midas due to the management my friend recently told me they had new managers so I stopped in my brakes were grinding, Very cleaned up New chairs and new managers Kevin and Xavier were friendly and got me in and gave me a good deal on b"
Hats off to the crew at Midas for making our last visit a positive one. The customer service provided was done in a professional manner and we're satisfied with the cost associated with our oil change. Kevin was helpful and with scheduling and pick up of
"Not to make a long story short my mother-in-law brought in her car for service was quoted $5,000 in repairs for a 1998 Toyota Camry that is valued at around $1,200. She was pressured into having the service done and told that the car would last her another"
I've been satisfied and trusted the work done on my car by Tim and Xavier. They both are very attentive to detail and professional. Last time I brought my car in to have regular grease and oil they needed to break some shocking yet necessary work that need
I came to Midas Stroudsburg for first time this past weekend in an emergency. On Friday morning my daughter was leaving her apartment to take the Amtrak Auto train back from Florida to DC and her car would not start and had to get it jumped multiple times
They only want to take your money. They will not fix your car.
"Warning, these guys try to rip everyone off that steps through the door. Do not go there."
When I arrived for my appointment. I was greeted and my information immediately taken. My jeep was brought in and the mechanics did their assessment and began the work. Its was don't accordingly to arrival and appointment. As always I was satisfied with th
"As a single female, most places I have been to, I am always taken a vantage and when ever i have to pay its always in the 1000's and at times I cant afford to get my car fixed so i end up leaving and I am back to square one! They figure ""oh she is a girl s"
I made a 10 a.m appointment and my car still sits where I parked it. A man showed up after me for the same exact service I was waiting for and his car is now being worked on and mine still sits almost an hour after my appointment.
Great job. Forgot to top of my windshield wiper fluid. Very in formative
Great communication regarding service needs about my vehicle with me. At this point and time I trust the Midas team with suggestions on keeping my vehicle safe with best possible price. I also at this point and time trust the Midas team workmanship.
I have only been coming to Midas now for this past year. The service is always done in a professional and courteous manner. Angelo and Tim are helpful and always available to explain things in full detail. I would highly recommend Midas and I will continue
"Everyone is so knowledgable and courteous! Also, they will always try to fit you in. Never a disappointment with this shop!"
The work was done on time and as promised. Everyone in the shop was great.
I have always been treated fairly here at Midas by Tim and Angelo and the Mechanics. Never steered wrong. They stand behind their work . Highly recommend their service
"After oil change left grease all over seats , never deal with Midas again "
"After oil change , Grease all over my seat never go there again "
Highly recommend service is above standards and Tim is the nicest person and explains all the repairs and makes you feel comfortable and the mechanics now their stuff.
"They lost me as a customer! I try to have my inspection done and the bill came out to 1358.00! Due y did not have all that money it failed the inspection, I still pay 69.00! Got another please and passed in inspection!!!!!! 39.00!!!!!!!! This Midas"
Midas either ordered or received wrong parts for my needs. Took forever to get car back. Should have given me me a bigger discount bases on my time wasted. Probably will not be back based on their policies. Jack Williams a good alternative.
"I went there for a simple pa state inspection. They gave me a $1,600 estimate and said the work needed to be done to pass it, no exceptions. I took the car down the street and I was done and home in 30 mins with a sticker on my car. This location also r"
"Midas finished all the work my car needed in record time. The loaner car made it unnecessary to wait, but I almost didn't need it since the job was done so fast."
"Honest, accomodating, good service"
"Last time I was there, I got a quote of over $1500 of work that needed to be done. I have my own mechanic, who is a family member, who looked over everything that you said NEEDED to be done, and he said that the majority of it was not necessary. If I did"
Went in there for a muffler repair and the price up by 200%. I was in a jam so agreed. Ask for an inspection and of course they will find a fault to replace a part if there is a wiggle or else inspection will fail. So they get you all the time.
"I had a tough job to be done on my 04 Silverado. Brake lines. And they did a great job! Highly recommend them for any job you need. I have had work done by Midas on many of my cars: G35, 01 Camaro and Silverado. "
Pleasant to do business with this shop. Keep informed of required service.
Very pleasant experience and excellent service!
"This was one of the best experience i have had. The staff was very friendly as well as Tim Stocker , the manager. They went above and beyond and I appreciated it. Good people, great service. I recommend their service."
the staff at this location were thorough respectful as well as professional. they took their time to diagnose the issues and kept me updated at all times. when they could not diagnose the issues they cane together as a team and rendered the appropriate
"When my Dodge Dart needs service, I take it to Midas in Stroudsburg. The people there are so friendly and professional. The mechanics make sure that your vehicle doesn't leave their shop unless everything is taken care of. They care about what they're doin"
"Once again, did an excellent job on my Chevy"
"My wife had to go get an inspection done mind you I usually take the car every time. My tire sensor went bad he tried to charge for a sensor that's 80$, for 150$ then tells my wife it needs to be reprogrammed Bs once you put the sensor on it automatically"
The mechanics are very helpful explaining to you what's wrong with your vehicle and they show you what parts it needs. They are very pleasant. The one mechanic that works there is very kind and honest. I would recommend him to anyone and he's the only mech
"Was told I needed an alignment, after being charged $79.99, car pulls to left. It didn't pull at all before alignment. A/C worked great day before, now only blows hot air. Never discussed $40 caliper service."
"I've been a consistent customer for the Midas in Stroudsburg, I always leave feeling very satisfied and I always recommend my friends and family. The customer service is outstanding, they almost make me feel like I'm family. Thank you for being great and r"
"Reliable service. Tried several other places in the area, but the car was held hostage to repairs... hostage meaning ""Sorry if you do not do the reapair (not a typo) then you will not pass inspection."" MIDAS had came through several times. They gave fair p"
Brad and the gang saved my life I thought I had alternator problems and It was only getting a new battery and a belt for the alternator. Thanks to them I didn't have to cancel work. They were very nice and very helpful with all my questions. My car is work
Brad and cathy where very helpful and a pleasure to deal with and I was in and out in no time
"I would recommend this Midas location to have your vehicle worked on at. I have my oil change here and anything else I've needed done. Brakes, struts, oil pan, motor mount. I could get my vehicle inspected at the dealer for no charge but I have it done at "
"Since my regular mechanic closed shop and moved out of the area I have been stressing over where I should go to service my vehicles. I have been asking my clients where they go for service, Midas of Stroudsburg was highly recommended. My experience at Mida"
"I take both my cars there often, 1 car is still under warranty through Hyundia but I bypass Hyundia and always go to Midas! They don't over sale me and have my car in and out!Thank you , Ron"
"As usual the service I received for my car on my most recent visit to this Midas location was top notch. They always communicate well and give me an opportunity to review what they need to do, including cost, before undertaking the work. They remain very c"