Service was excellent, No issues, no problems:
From scheduling to check-in to completion of service the entire staff were professional, knowledgeable, and courteous. Danny P., who did the safety inspection was thorough and even went above and beyond to give me recommendations on how to keep the car running great. I wouldn't hesitate to refer. It was my first experience with Midas and I was highly impressed. Thank you.
Appointment taken into consideration!Done in a timely manner!Did not upsell anything that wasn't needed.Provided email as soon as the vehicle was available for pick up! I recommend this Midas location to anyone that needs a service. This Midas was recommended to me by a friend, and they didn’t disappoint!
They did what was ask and provided a quote for repairs needed to be fixed. Very easy to talk to
Excellent customer service by everyone we interacted with
It was an excellent experience with competent staff who were professional during the entire experience. I trust Midas 100% and will come back again.
I have been bringing my car here for 28 years .. service is always timelyand we rarely ever have a problem.
Service is there. Highly adaptable. Friendly. Best advice. Leaving with great results
Friendly and accommodating staffs
I’ve been bringing my vehicle to the same place for 27 years. Always great service. I wish thistime Mike told me I needed new brakes BEFORE I went shopping lol
Very quick response and friendly especially during a busy tire changing season
reasonble prices and prompt service
Quick check in.Quick service.Been coming here for 27 years. Always great service
They friendly and very professional
Attention to detail and friendliness of the staff on duty
From start to finish the process was super easy. We'll be back to others items done to our vehicle. The guys are are very nice and explained everything to us.
Overall happy with it. The inspection was based on my understanding that the ball joints were shot. It turned out that there were far bigger problems that they found once the vehicle was lifted off the ground.The work was extensive but done the same day. Quite happy about everything except the overall, unexpected, invoice.
Excellent customer service. Friendly staff.
Great service and great prices. Very clear communication and the staff always make me feel like my business is valuable to them.
Dave Dickson ,AVI-SPL inc.
As per schedule, dropped off SUV, time frame completed as mentioned. wasn't aware of pricing but was advised by Dave that the service price is better than Markville Toyota. Easy process in dealing with Enterprise Fleets, had a upsetting experience at Markville Toyota for oil change as for the billing part. So I'll be returning to this location for oil change and tire rotation, perhaps some brake work also. Dave Dat was the Manager.
It was an excellent visit and the staff and manager treated me very well. What a great team. I really enjoyed going to Midas.
Service was fast, the shop was clean and the associate was helpful
Your online booking system is not updated which creates a problem
Workers are friendly, good customer service, clean environment,and the price is affordable for my oil change.
I’ve always hated going to get my oil changed / going to the mechanic. I find that as a woman, I’m generally talked down to and treated like I’m dumb. Midas is the only place I’ll ever go to get my oil changed because they’ve never made me feel like that. They tell me what needs to wait, what needs to be done immediately and don’t sell me useless nonesense. I appreciate their honesty and their transparency more than they’ll ever know.
Spent the time to explain things
Friendly, honest and well done job
Problem explained, corrected, quickly and completely.Staff professional and helpful.
Everything went smoothly and without any hassles.
Friendly staff , close to home
Always friendly and helpful every time I have work done to my vehicle
I'm very satisfied with their services at all times. Friendly and clean environment. And the price of my oil change is affordable.
Good customer service and easy to deal with
The staff was great. Explained everything they did to align my wheels and other issues with vehicle
Easy to book apt. Great communication while my car was being serviced. Services were recommended but not pushed on me to go ahead with right away. Overall great experience & I've already referred a friend to take their car over to be looked at.
I’ve used this location before and my experience was outstanding. They earned my business with their honesty and ability to relate and communicate with me. I will definitely be using this location in the future.
Dave is excellent. He is knowledgeable, friendly and efficient at his job. We really appreciate him. Thanks again Dave!
I found the staff from making my opponent to the end of the service .Professional all the way.
I scheduled the service online but did not get a confirmation of the of the time booked and had to call ti get confirmation.I knew what the issue was when I scheduled the service and when I talked to the technician ti confirm the appointment I let him know and he arranged to get the part beforehand and while waiting kept me updated on the arrival of the part needed.Very friendly and professional technicians
The staff were very friendly and knowledgeable.
The service was fast friendly and reliable .the cost of the service was fair.
Very expensive for brake service..pad, rotors and disc service.
Always good reliable service
"Had oil in front wheel well this morning, they got the car in right away and determined I must have picked up something on road. They didn't try to get me to have work done I didn't need. It is great to be able to trust a shop."
I had my vehicle safety certified for the road and the techs explained what was required and we fixed it. Got the work done on time. I have been to this location several times and always satisfied.
Is was not fixed and ended up paying $800 to end up with same issue. Still hear the exhaust noise
Thanks for the prompt service and kudos to David for the accommodation and explaining well the warranty coverage.
"Polite, fair price and good service "
"Midas people are very people oriented. A written estimate is given and wait for authorization before proceeding. Special mention to Dave, who treats me as not only loyal customer but a relative. I wish more business will have more people like the people at"
"I am extremely satisfied for the wok done on my 2012 GMC Terrain. Your technician especially Dave is very knowledgeable of his trade. More so, he explained everything to me in the words that I could understand. Furthermore, he was polite and patient in de"
Staff were very accommodating and friendly. Kept my vehicle overnight so that I didn?t have to try and bring it back early the next day.
Today was my first time going to the Midas location on Dundas St Whitby for an oil change. My experience was 5 Star****. They were very professional. Explain everything they were going to do. I was in & out in great time. I highly recommend this location.
"Friendly professional service from Mike @ the desk and Jon the mechanic assessing the issue @ hand. Will be returning for future work and purchase of component parts, Very satisfied."
"My 21 year old daughter dropped off her car at this location for a front end alignment and tire rotation, as the car pulled badly to the left. When the rear tires were removed the mechanic inspected the rear brakes and claimed that the rear bakes where "
"HI, to Mike and Jon...we very happy with the service we received on our last visit...Our muffler had split in 2 places making the vehicle un-driveable...as a student and an essential worker it was paramount that we got my vehicle back on the road asap. Mik"
Steering wheel not straight. Car pulls right. Clerk said there is no warranty. Mechanic did not want to have a look or drive test. Told me to contact owner . I am going to Lincoln dealership to getit fixed . Are you going to accept their diagnose and reimb
I schedule an oil change and tire rotation. During the inspection the mechanic (Jon) noted my front brakes were worn on the inside pads causing rotor damage. The mechanic did show me the safety issue and provide information for repairs. All repairs were
I thought they did an outstanding job. The mechanic pointed out a brake issue and thoroughly explained the problem and solution. I was treated kindly and respectfully.
"Walked in with no appointment, staff was very nice and professional. Got new tires and a battery within 2 hours! Would go back again. "
"My welding machine died and I needed to get my Jeep back on the road. Having called multiple locations to arrange immediate repair to get a section welded ON, I was given stories/excuses and crazy quotes to sorry we have to cut this add that to inflate cos"
You need to have the mileage in much larger script for the next oil change.
I can?t recommend this place enough. Dave went above and beyond when I ran into issues with my vehicle after having it serviced with a different company. I won?t take my vehicle anywhere else.
"Richard was awsome!!! Thorough, helpful and very courteous!!! Usually I dread trips to the mechanics, and sometimes get taken advantage of. But with Richard I was taken care of 100% and happily and highly recommend him!"
Have been to Midas few times now to service my Mini Countryman. Great service and great prices. Love the deals/specials. Will be back again.
"I went in for an oil change this afternoon and even with short staff, Kyle took me in early and I was out in less than one hour. Also, I was getting a message regarding the brake fuse. Kyle replaced the fuse at no charge during his lunch brake. Great custo"
Thanks for doing the oil change without the appointment. in a timely manner. you did a good job.
This place fit me in within 2 hours of calling. They changed my tires and gave me a full run down of things i may need to fix in the near future. I could not of ask for a better place to be. The staff were very friendly and made me feel welcome!
"I called a head before I was attending ,So I was there two weeks ago I called four time no one answer so I went to shop they said they are closing it was 3:30 and it was Saturday, but there hour of businesses was closing at 4 pm I called that day so many t"
I was very pleased with the service I got at your shop last Saturday. You replaced my oil quickly and efficiently and didn't try to upsell me on unnecessary services. The price was very reasonable and I am referring you to all my friends. Thanks for a j
Apparently there's new ownership and it's too bad because the staff I was used to dealing with left with the owner now the ones left there are a JOKE i was over quoted by 720.00 after they gave me the quote I called around and found out they were literally
I would definitely recommend this Midas location to my friends. I went in for a replacement exhaust pipe and decided to get new tires as well. The owner went and picked up the tires so the work could be done quicker. Everyone was super friendly and it mad
I had to get some work done here to sell my car. The sensor they replaced did not turn the engine light off in my Elantra. They ordered another one that too did not shut it off. They ordered a 3rd Hydrolic sensor. Tracy is great. Kind of cool to see a
I buy 4 new winter tyres during winter & 4 new summer tyres last week. I get the best price and fastest customer support.Management is very friendly . Pick and drop service is provided.Highly recommend this site for your Auto service.
The Midas team got me in on short notice and replaced my exhaust system. I was hoping for just a flex pipe but they explained the whole system was pretty much shot. I sort of expected it seeing the van has 317000 kms on it. From flex pipe back to tail p
Recently had my tires rotated at Midas in Whitby. They were quite a bit less expensive than the dealership as well as other service companies. I would return for my next tire rotation.
"Oil change and wheel rotation completed on time. The service people did a great job and the service rep was excellent, very friendly and attentive. "
I booked an appointment for Friday November 15th at 2:30 so I was there at 2:20pm and I waited till 3:45 until I got so frustrated and just left. I wasn?t called as to where I went or anything because after waiting over 1 and a half I didn?t get my oil cha
Service was excellent and the promotion on the snow tires was the best deal I could find
Recently had my car in for an inspection as I was selling it and was very pleased with the service and costs. My dealership was going to charge me almost triple the costs for what Midas charged for the exact same service. Definitely will be using them
thank you for the best and fast sevice on my ford focustime and price wise was very good
Was in & out quickly. Didn't get a sticker to remind me when I need the next oil change though.
Arrived at the shop to ask the owner to fix a piece of my bird feeder.There was a 2? x 13? piece of scrap on the floor and it took 25 seconds to expand the end for my feeder.The owner said $20 bucks I couldn?t believe it.$10 was overpayment most would do a
"I went to Midas for the above service and I also had two air filters replaced. It was the first time I used Midas. Afterwards, I received a lengthy telephone call from the Manager asking me about my experience. I was impressed. I will definitely use them"
Very honest transparent shared appraisal Work donewithin estimated time
Honest and reliable service!
"Dino and the Midas team at the Whitby location are always very friendly and professional. They provide you with a diagnosis, lay out your options, and provide you with their professional opinion vs. trying to upsell you on services that you don't necessari"
From the greeting to the time you get your car keys back always pleased with the quality of service offered and the respect for the customers. Appreciate their constant effort to enhance everyone's experience through their human connection. What an amazing
Good customer service. Staff at this location has good product knowledge and very friendly. Keep up the good work!
"My oil change was amazing,keep up the good work."
I had two friends recommend you. The service was wonderful and no waiting. In and out in no time. Thank you!
The staff are friendly and helpful and let me know just what I needed with a free estimate. The car was in and out in a couple hours so I just sat and read an a Pulitzer Prize winning novel that they had along with many others in their sunny front office.
I travel on the GO and that day I was late arriving at 430. The guys gave me an estimate in 10 minutes and agreed to fix the muffler before 6 pm. They had to order the part and it arrived by 5. They finished the work by 6 pm. Everybody went home happy in
Fixed my car and had it back to me in the time requested.Happy Customer.
Great honest service. Should me work that needed to be done.
"I have been bringing my cars here for 20* years, wouldn't go anywhere else.Dino (GM) always goes out of his way to provide his best service and it is verymuch appreciated. I'd recommend everyone there."
Excellent service from the staff at Whitby Midas once again. Full brake service on my wife's car this time. Very competitive pricing and courteous service. Convenient customer drop and pickup. Work done on time as promised with a surprise discount. Happy t
"Had the car towed to Midas by CAA,starter was gone,fixed and ready to go in the frame time I needed.Great job Midas on Dundas in Whitby."
"Thanks to a fast and efficient, courteous and knowledgeable staff, I was able to get my car fixed in about an hour. A small but vital part called the Flex Pipe had a hole in it that was making it noisy to drive. I had taken it to a Ford dealership first an"
"Absolutely horrific experience. My car was delivered to Midas Whitby for a basic engine diagnostics. Upon review it was determined the engine needed replacing and I was quoted $6000.00. Six weeks later the car was not completed, I had the car towed to a re"
"Fast and easy for an oil change. Once done in the garage, worker turned on my car, revved it super loud to hear my custom exhaust and red lined it, then when backing out did the same thing while the clutch was half way out while reviving supper high, causi"
Absolutely satisfied. Now I know my OLD car has arthritis. I can hear the pain of it all.Your Rockin' Richard (mechanic) is the best. Very knowledgable and explains clearly what is wrong with your car. Impressed with your place.Tracy is also very good
No waiting. No bs. Just an oil change and filter done quickly at a fair price.
Based on an 8 am appointment and leaving the shop after 9:30 am for simple oil change and Midas offered tire rotation is not good..Reason..sorry we overbooked and we (daily) look after a major rental fleet - that obviously comes first.. So much for having
This was my first time using the services at Midas - I had always just thought of them for mufflers. This will definitely not be my last visit and will certainly become my auto repair first choice.The service was excellent and I have no doubt that if somet
"Excellent service and reasonable price.I was picked up and dropped of from home by the Service Manager, who was very attentive and helpful. I would not hesitate to recommend service at this location to family and friends and I will be doing so!Michael "
Greeted by manager & as first vist info entered into system. Work done quickly and emailed invoice. Answered my questions & price of future service ie synletic oil change. Nice waiting room.
"I brought my car in due to loud road noises. I was told it was because my tires needed to be replaced. Did that and the noise was still there (no one thought to confirm the repair), and now it's bearings that need to be replaced. Something tells me if they"
"I brought my car into your location to have my brakes and rotors inspected. The inspection was fine, however, when I attempted to rotate my tires this weekend, I was quite upset to see that the lug nuts on the rear driver side had been over tightened to th"
I had the pleasure to meet the new owner and his brother. They are both very friendly and helpful which I believe will have a great positive impact on this place. I definitely recommend this Midas location!
"First off i have to say im very particular about my car. My muffler had rotted out i needed a new one The Whitby Midas replaced it in no time. Its been a week now and i had no problems at all. I also want to say ive been a welder for 22 years, the Gentl"
It was a pleasure dealing with the team from the Midas in Whitby. They did a a great job in replacing the front and rear brake rotors and pads on my car with a savings of over $600 from what my car dealer had quoted. The work was done cleanly and in a time
Very professional and wonderful service!
"Went in around 9am for front brake replacement which was under warranty with Midas. Arvin(new owner?) greeted me and was pleasant. Vehicle was looked at right away which impressed me. However, as I waited and observed the staff and how things operated, "
"Great job and speedy service.# 1 Mechanic in Whitby,Shorty is the best."
"Great job on the oil change and inspection,quick and knowledgeable mechanic,great job.I'll be back this week with my other car."
Service was fine. It (oil change and tire rotation) took over an hour. Waiting room was very basic.
It took them at least 1 1/2 hours to do an oil change and install a air filter. I got home and my engine light and oil light came on. THEY FORGOT TO PUT THE OIL IN THE CAR. Very lucky the engine did not seize. They sent a person with oil and he apologized
"After a dismal experience at a dealer where a problem with my Hyundai Sante Fe was misdiagnosed, which resulted in work that wasn't required and didn't fix the issue, costing me time and money, I took my car to Midas - the team there was excellent and diag"
Iam pregnant and walked in with my daughter they immediately provided their services and offered toys so she can have fun while waitingThank you!
Seems like the funny jerking noise on the front right passenger side not solved. Maybe the shocks seems loose or some front end causing the noise.
Great Service! Thanks Dino.
Service was great but they have to stop telling customers what they need when they do not need.
"I used to go to this location as the staff were very friendly and courteous. For the past twice that I went, there was a young man on the store front who clearly lacks customer service skills. He has no idea on how to treat his customer or even talk proper"
I would absolutely recommend this location too my friends and family!! I called in the morning and had my car towed in- Dino made sure too show me exactly what was wrong and fixed it for me very quickly!! Excellent customer service!!
On a Saturday morning with no one ahead of me. Reason: they didn't actually have the air filter in store that they said I needed and the guy driving it to the store was stuck in traffic . They didn't tell me any of this until I had already been waiting ov
I am a MIDAS customer for many years. The personal service I receive from Mark and staff is exceptional. The service is quick and the price is very reasonable.I recommended this MIDAS location many times.
"I had an awesome experience with Whitby Midas, they got me in last minute for purchase and install of winter tires, and an oil change, for a great price not offered at other places. Dino is great. I will def be back, and let all my friends and family about"
I reluctantly came in to service my van which was making loud noises. Dino took time to show me the problem and explain how to fix it. Would defiantly recommend.
Quick reliable service from Mark. He was awesome and told me to come right away as I was in a hurry. Coupon was also honoured.
Mark at this shop was very helpful