Orillia, ON Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in Orillia. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Orillia, ON auto repair and service destination.
Oil Change Services in Orillia, ON
Our knowledgeable experts can recommend the ideal conventional, synthetic blend, or full synthetic oil for your vehicle. Request an appointment online or call your local Midas on West Ridge Blvd. today to schedule your next service. Let us help you prolong the life of your car with our exceptional vehicle maintenance. Learn more about Oil Changes.
Brake Repair Services in Orillia, ON
For brake inspections or repairs, trust our expert technicians to provide quality service at affordable rates. We offer comprehensive brake services to ensure your safety on the road. Request an appointment online or call your local Midas on West Ridge Blvd. today to schedule your next service and drive with confidence. Learn more about Brake Repair.
Tire Balancing & Repair Services in Orillia, ON
Tires are crucial for safety, connecting your vehicle to the road and ensuring your ability to brake effectively. Your vehicle's ability to come to a stop depends on your tires having a firm grip on the road. Request an appointment online or call your local Midas on West Ridge Blvd. today to schedule your next service and ensure your tires are safe for your car, truck, or SUV. Learn more about Tire Service.
Wheel Alignment & Suspension Services in Orillia, ON
Trust Midas for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension to ensure a safe and comfortable ride. Request an appointment online or call your local Midas on West Ridge Blvd. today to schedule your next service and ensure your vehicle's stability and performance. Learn more about Suspension & Alignment Service.
New Car, Truck, SUV and EV Tires in Orillia, ON
Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles (EVs). Request an appointment online or call your local Midas on West Ridge Blvd. today to schedule the installation of a new set of tires for your vehicle. Learn more about New Tires.
Check Engine Light Diagnosis in Orillia, ON
Is your Check Engine Light on? This warning can indicate severe engine problems that require expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Request an appointment online or call your local Midas on West Ridge Blvd. today to schedule your check engine light service. Learn more about Check Engine Lights.
Muffler and Exhaust Services in Orillia, ON
Experiencing smoke, noise, or other exhaust system problems? Our professional car care experts will ensure your vehicle runs smoothly and safely. Request an appointment online or call your local Midas on West Ridge Blvd. today to schedule your next muffler and exhaust system service. Learn more about Muffler and Exhaust.
Routine Auto Maintenance and Repairs in Orillia, ON
You can count on us for expert brake repair, scheduled maintenance, exhaust services, tires, oil changes, steering, suspension, wheel alignment, and more! Request an appointment online or call your local Midas on West Ridge Blvd. today to schedule your next service and ensure your vehicle's reliability so you can drive with confidence. Learn more about Routine Auto Maintenance.
Car A/C Recharge & Heating Repair Service in Orillia, ON
Car heating and A/C systems deteriorate over time, leading to clogged hoses and potential leaks if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let us service your A/C and heating system to ensure it operates at its peak performance level. Request an appointment online or call your local Midas on West Ridge Blvd. today to schedule your next service. Learn more about A/C and Heating Service.
Car Batteries & Auto Electrical Services in Orillia, ON
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust our experts. Request an appointment online or call your local Midas on West Ridge Blvd. today to schedule your next service to diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn more about Batteries and Electrical Service.
Programs
ASE Certified
Motorists Assurance Program
Amenities
WiFi
Pick-up/Drop-off Services
After Hours Drop-off
Coffee
Online Appointments Available
Online Estimates Available
Online Tire Shopping Available
Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details
2 The Midas Credit Card is available at participating locations. See store associate for accepted payment types. *On approved credit. A $21 annual membership fee may be charged to your Account subject to certain conditions. Financing is provided by Fairstone Financial Inc. and is subject to all the terms and conditions in your cardholder agreement and the credit promotional plan disclosure statement (collectively the “Account Agreement”). Finance Charges will accrue on the purchase from the beginning of the credit promotional period of 3, 6, or 12 months, depending on program terms, but no minimum payments will be due during the credit promotional period. However, if you pay the purchase price in full by the expiration date of the credit promotional period, all of the accrued Finance Charges will be waived and no Finance Charges will be assessed on the purchase. Otherwise, if you choose to not pay the purchase price in full by the expiration date of the credit promotional period, all of the accrued Finance Charges will be assessed at that time. On termination or expiry of the credit promotional plan (or for purchases that are not part of the credit promotional plan), the standard APR of 29.99% and the terms of the Regular Credit Plan will apply to all outstanding balances owing. This offer is valid up to and including 12/31/20, cannot be used for previous purchases and cannot be combined with any other offers, promotions or special incentive programs. Certain terms and conditions apply. See store and Account Agreement for further information. ↩
Average Rating:
475 reviews
Stevem
Sep 03, 2024
No issues encountered. Staff very friendly.
HD
Aug 30, 2024
The service was amazing!
HL
Aug 29, 2024
I love the online scheduler, enables me to see exactly what is available and book accordingly. There are always coupons and specials on (Midas has great low prices anyway, so discounts are just gravy!) The staff are always friendly and the service is always excellent. Never had any problems or complaints
Rhonda G
Aug 26, 2024
I've been to this Midas before and will continue to go there. The team is amazing and work well together. From the time you walk in until the time you walk out you feel welcomed. Everyone is very polite and knowledgeable. Any work that needs to be done on my car, I won't go anywhere else but here!
SherP
Aug 24, 2024
Professional service, friendly staff.
Jessie C.
Aug 12, 2024
Jason and Laura are the best to deal with! We love you guys and thanks for taking care of our fleet! Always fitting us in even with last minute demands. Thank you for all the amazing service :)
Tome Koula
Jul 30, 2024
Friendly and knowledgeable staff, knows what they are talking about and explain the current issues and potential future issues that might arise
John
Jul 12, 2024
Good service
Sherry P
Jul 06, 2024
Gave me options and recommendations to help me make decision for current and cost effective to me. Very friendly, polite and since Jobe was done in less time estimated, adjusted the price.
Ruby D.
Jun 28, 2024
Knowledgable and friendly staff. Did a great job.
Dave C
Jun 27, 2024
The ease of making an appointment for an inspection to determine the problemthe ease of them getting all the parts required in a very short time frame and making an appointment that met my needs for the repairs. At all times during the process, the staff were friendly, courteous and professional. They explained everything before work started and again when it was finished on time as promised.
Ben
Jun 25, 2024
Great customer service
Alison
Jun 25, 2024
Work done in a timely manner. I was kept informed of progress.
MiraN
Jun 25, 2024
Went in needed help with my rear wheel. They took care of it quickly really appreciated the service without appointments
CeliaW
Jun 22, 2024
I had my dad's funeral 2hrs drive away on Sunday and Saturday morning my brakes were grinding. I called at 10:30 am. They said they could do it and it was fixed by 2pm. Wonderful service!
Anonymous
Jun 21, 2024
Overall the workman ship was great and the mechanic was excellent in explaining details, along with customer service. The counter employee was somewhat arrogant and appeared flustered and frustrated with his day. His communication skills were lacking in professionalism.
Rob B
Jun 18, 2024
Work completed in a timely manner. Front desk associates very friendly and accommodating.
Savvy
Jun 12, 2024
Everything was great
ED
Jun 08, 2024
Ease of booking, great waiting area, great work!
Notyet
Jun 04, 2024
Manager fully explained inspection and work that needed attention
Jjb
May 29, 2024
Excellent service and completed work quickly. Jason was clear in explaining quote and recommendations that needed to be done
Don H
May 27, 2024
They repaired our car and explained all our options
Randy N
May 23, 2024
The staff were professional. The service was completed in a timely manner.
Melissa. M
May 22, 2024
They were very knowledgable and kept me updated. Staff was very friendly and everything got fixed on my car with no problems.
Alison S.
May 21, 2024
They did what I needed done. Reasonable price Reasonable amount of time.
Michael
May 16, 2024
I would offer some direction here; given the event perhaps they could have offered to invite me to come back in the near future to double-check their work. Even if not mandatory, given therie errors inte first place I would have been a bit more enthusiastic if i was the manager.
Harry
May 13, 2024
They were able to drive me home and pick me up while work was completed
Anonymous
May 13, 2024
Professional efficient service
Mike Tessier
May 07, 2024
Work was done professionally and updated on any other potential issues
Julie
May 06, 2024
Good people, job got done
Vinnie B
May 04, 2024
Laura handled my entire transaction including my self induced problem of not having my wheel lock key seamlessly.
K Panes
Apr 27, 2024
They are always friendly, quick and give me the information I need to make the best choice.
J.D.
Apr 26, 2024
Great communication from associates.
Chris B
Apr 25, 2024
The ppl in orillia worked extra hard and fast to help get my car back on the road
DL
Apr 23, 2024
The staff are very friendly and knowledgeable. I've been going here for years...never had a problem.
Mira
Apr 23, 2024
I personally keep coming back to Midas Orillia because the service is amazing. Everyone strives to provide the best service and make sure you leave the place with a smile. Laura as always been amazing explaining everything so are all other associate really. Thank you for caring for your customers.
Sal.P
Apr 20, 2024
workers that work hard and knowledge of cars and trucks and most important being honest ive comming to the same midas for 5-6 years now and honesty goes a long way for me
Davidh
Apr 19, 2024
they knew what they were doing and did it quickly.
Joyce D
Apr 18, 2024
Jason and Laura are always friendly with customers. I also like the way Jason respects his staff. I feel comfortable going there. Nice and clean waiting room and washroom. The professionalism is outstanding. I know my car will be safe when I drive away. The location is also convenient.
Anonymous
Apr 18, 2024
They got me what I wanted kept me informed on progress and texted me when it was ready for pickup
Bob C
Apr 17, 2024
They took me in last minute and actually stayed open past their closing time to finish the job. Staff were all excellent, friendly, good communicators.
Ian A.
Apr 17, 2024
I had a lot of work completed on an old car. The staff provided ample research to keep the cost down without compromising on the end result.
hmac
Apr 16, 2024
they took me on time and during my wait they kept me posted as to what they were doing and anything that needed attention and delivered the finished car to the door
Carolyn S.
Apr 15, 2024
I always enjoy going there because I am treated with kindness and respect
Chris
Apr 11, 2024
Staff interactions. Felt they were knowledgable and honest. Had no issue believing their recommendations were need and legitimate. Work was completed well with no surprises.
Valerie L
Apr 10, 2024
My car needed some special treatment after an accident. Midas had the equipment required to repair the problem. My car now runs very well.
Glen H
Apr 09, 2024
All work was completed in reasonable time and recommendations were explained very well
Josh
Apr 08, 2024
Every time I take a vehicle over to Midas they are friendly and professional. I've never once had to take a vehicle back and they are always incredibly quick and if there will be any delays they let us know right away!
JayF
Mar 18, 2024
Price cheaper than dealer. Promo serviceKnew price before service Appreciated expected needs in next 6 monthsEmail with explanation of service and findinfs
Keith
Mar 18, 2024
Friendly
Dilpreet Kagra
Mar 08, 2024
I went Midas at orillia for the inspection of Oil pan gasket leakage and one power window switch on march 8, 2024 . They didn’t told me about the inspection fee which was too very. They charged me 217$ for only inspection of above two inspections.
TheProductNinja
Mar 08, 2024
Overall I find it a great place for vehicle service, especially oil change. They give the car a good inspection and change oil and filter for a very reasonable price. Always bring forward any issues without being pushy about anything!
Jeff & Leslie
Mar 08, 2024
Quick service on short notice problem solved
James
Mar 06, 2024
I've dealt with this Midas location(Orillia) for many years & will continue to do so. The staff is extremely courteous, efficient, and take the time to fully explain the inspection results with you. They inform you which issues should be dealt with immediately & what can wait. The choice is yours with no pressure. Thanks for a great experience Laura!
Mike m
Mar 05, 2024
I was told what the problem was in timely fashion and was shown the problem while my vehicle was on the hoist. This is what a customer wants to see as apposed to technical jargon.
Fiona M
Mar 05, 2024
The staff was super friendly and kindly explained the issue that my vehicle had. They were honest about my issue and did not try to get more money out of me or price it unfairly. They explained it very clear with no judgement to my questions. Fantastic service
Debra
Mar 01, 2024
It is so nice when you walk in the door and you are greeted by your name.Very easy to book an appointment online.
Anonymous
Feb 29, 2024
prompt, fair price, done correctly
Dave C
Feb 28, 2024
Friendly, courteous, clean, service when I wanted, service done on time while I waited, having coffee available....pricing. All service is fully explained. Any questions were answered to my satisfaction.....even suggestions for service outside of Midas., i.e. body work
Alan T.
Feb 23, 2024
Quote for work explained properly and nicely. Listened to my concernws over the assessment of work to be done. Was pleased at how ooeperative the employee was and most understanding of my request for job completion. was very happy oveall
TP
Feb 16, 2024
Very friendly and knowledgeble staff. Good diagnostic work. Nice lobby for sitting and waiting for one's vehicle.
Mira
Feb 13, 2024
Since I have been visiting Midas Orillia only was disappointed once. After that I noticed that the staff were better with everything. I went back anyway because I always liked the service. Hopefully I continue getting good experience. Everyone is nice and very caring about the need of the client. Planning on going back in 2 weeks or so for oil change Thank you! Keep up the good works:)
Ranger
Feb 13, 2024
Having someone coming over to me to show me how the inspection went and explained it in detail. Also helped me price out what I needed, instead of other shops just turning the screen and not explaining it
Stevie R
Feb 09, 2024
I have been taking my car to Midas now for about 1.5 years. Always great service and very efficient. Easy to book online for appointment. Sent me a free oil change coupon this year for all the business which I really appreciated. Thanks so much!
Anonymous
Jan 31, 2024
Promt and courteous friendly. Service
Carrie
Jan 24, 2024
Jason and Laura at the front end are consistently kind and courteous to all customers and techs.. they've both got solid customer service skills.
Katie S
Jan 17, 2024
The communication via text that I received while my car was being serviced was great because I can't always answer the phone while at work.
Julie P.
Jan 12, 2024
quick appointment, friendly staff, job got done
Leslie and Jeff
Jan 11, 2024
Extremely helpful took time out of their busy schedule to help me
Tye h
Jan 09, 2024
Jason was well informed and communicated that information to me. Appointments were made and kept. Service was thorough and efficient.
Thom p
Jan 05, 2024
Good service , very accommodating Local owner and staffGoing there many years
Sharon Stewart
Jan 03, 2024
Well organized thoughtful very professional very impressed
Debbie F.
Jan 03, 2024
The staff are exceptional at this location.Knowledgeable and very helpful as well as friendly.
Reliable service
Dec 22, 2023
Reliable service. Friendly staff. Good. Job at explaining examination and issues.
Chester
Dec 21, 2023
Check vehicle for other work and did what I asked.
Omegacleaning.ca
Dec 20, 2023
Error on car was not fixed. Was left under the impression that it was fixed but as soon as I got in the car the sensor came on again. Not sure why it wasn’t fixed or analyzed. Time is money if I have to bring in at as in.
Leslie T
Dec 16, 2023
The staff was very friendly and explained everything with clarity. I loved the fact that in their complimentary beverage station had a bowl in it for customers fur babies! What a wonderful thought!
B.D.
Dec 08, 2023
The coupon for a free oil change. I want more coupons for oil changes...not for services not required for many vehicles
Anonymous
Dec 07, 2023
Quality work and knowledgeable friendly staff
P
Dec 07, 2023
For the very reasons mentioned previously: great service, clean shop, easy bookings, etc.
Char
Dec 06, 2023
Jason was awesome. He explained everything ahead of time and showed me what they needed to do. The work was done in a very timely manner. The cost was good. They were really great with me. The fella that performed the work was also great unfortunately I didn't catch his name. I will go back and I will recommend. Jason at the front counter was very pleasant and accomadating. Thank you
Debbie
Dec 06, 2023
Good LocationVery pleasant staffEasy to book a appointment online
Jw
Dec 06, 2023
Friendly straightforward service
Tome K
Dec 06, 2023
able to get my car in within the hour and fixed
Ben R
Dec 05, 2023
I love how everything was communicated with me during the service without requiring a phonecall.
Darrell F
Dec 05, 2023
They seemed like they knew what they were doing and explained it to me. And done what I wanted to get done. They seemed friendly and knowledgeable for what I needed done.
B Whipp
Dec 04, 2023
I was informed with my problem and dealt with quickly
J.S.
Dec 04, 2023
I was quite upset to learn they had charged me for a synthetic oil change when I requested conventional, and my vehicle has always received conventional there, so they should have been able to see that.
Robert james
Nov 30, 2023
No surprises and professional service
Michael P
Nov 30, 2023
Fourth visit for service on two vehicles, very, very satisfied with all aspects of this service Centre.
Andreas C
Nov 30, 2023
Was not informed that the price quoted to me for the oil change was a sale price
Sag
Nov 29, 2023
I was asked my preferred method of communication, selected text message and the manager Jason made a voice call to me which I was unprepared for due to expecting text message communication. He should pay more attention to that the client is asking for or don't ask me how I want to be communicated with.
Anonymous
Nov 29, 2023
Great customer service
Sandy
Nov 28, 2023
The girl at the desk is always so pleasant, efficient and competent.All the car stuff was great - very clear explanations, review of the report card, etc. I was taking my dog for a walk during the service vs waiting in the waiting room. When I returned to pick up my car, she even brought my pup a bowl of water. That wasn't expected or requested but very much appreciated. Very personalized service!
Anonymous
Nov 28, 2023
I never give a high rating ,always room to improve .
ShelleyW
Nov 27, 2023
Not only 30 minutes late starting the service, an inspection was first performed which added more time making me late for my next appointment
Lois
Nov 27, 2023
It took too long.
Kinz
Nov 27, 2023
The staff has always been welcoming and its even better because the are able to remember us by person, and personalize the time spent. Always a great experience at this location, I have never had an issue ever with any staff or service
barry l
Nov 25, 2023
happy with the service i got
WJC
Nov 23, 2023
The Manager Jason always provides the best service. I never have any concerns bringing my vehicle to this location based on my experience with Jason. I have referred a few client who have the same experience.Thanks Jason!
Eric H
Nov 23, 2023
Prompt, friendly professional service and staff
Kathy K
Nov 21, 2023
As a widow, I trust that they have my best interests. They have been impathic during this time and have explained everything that is needed to keep me comfortable and confident while driving my Jeep.
Amy
Nov 21, 2023
As always, fabulous customer service. I trust your opinions and appreciate that services aren't pushed.
Rley
Nov 21, 2023
I have dealt there before and always had a good experience. Laura has been great to deal with as I have bought 3 sets of tires in 2 years off her, and have sent other family members there for tires.
Mike J.
Nov 20, 2023
Laura is always very helpful. Recently, Midas checked my tire pressure. It turns out it was just cold weather causing the tires to seem deflated and they checked my tires and reinflated them at no cause.
RCS
Nov 20, 2023
Would have preferred a lower price.
Emma B
Nov 18, 2023
Overall just an easy experience, I bought tires and rims, was booked the next weekend to put them on. I dropped my car off, was updated throughout the whole appointment and had immediate responses when I had questions. Loved that they have a direct deposit option so no need to call the bank!
Robert C
Nov 17, 2023
Very friendly very good service
Jim megaw
Nov 17, 2023
The price that was quoted was kept on the bill . The manager was very very nice and helpful. Jason is the best . And the picked up my 93 year old mom and took care of her ,thank you so much.
Alison S.
Nov 16, 2023
The work was done in a timely manner. I was informed of work that will need to be done in the future.
Justin
Nov 13, 2023
Great experience like always! Friendly service 🙂
ECW
Nov 13, 2023
Laura is very pleasant, knowledgeable and helpful. The shop completed my repairs very quickly. Booking an appointment was easy.
Jdog
Nov 09, 2023
Friendly staff . Great communication and completed work quickly.
Heather
Nov 09, 2023
The purpose of this visit was to install my winter tires which they had in storage. They did this timely and every step was explained. They even took the time to suggest that I contact Ford to have them look at replacing the chrome nuts as they have swollen due to moisture between the metal and chrome.The manager Jason was great to deal with I will be returning in the spring for another oil change and put summer tires installation which they are storing.
Cynthia C
Nov 01, 2023
My car had a radiator problem and I just drove it in and they fixed it. They where very busy doing tire changes. So they saved me from a very bad day. I’m very grateful for them for helping me.
Maria
Oct 31, 2023
Ease of booking. Knowledge of what I requested.
TERC
Oct 31, 2023
They sourced out options to save me money and still did quality work
Debbie F.
Oct 27, 2023
It was very easy to book my appointment online.I was notified the day before my appoint to remind me.The staff are extremely helpful and friendly.
Susan P.
Oct 25, 2023
Service was completed in a timely and professional manner plus I got a free pumpkin.
Scott M
Oct 25, 2023
The bearded guy at the front counter was rude and condescending on each of 3 exchanges we had. I made it clear on the phone the day before that the appointment was just to have brakes checked. The counter person acted disgusted and insulting that I was not agreeing to have other work done. The same work that was quoted by this Midas (replace control arms and new tires) is $800 less at Kal Tire, who supplied my existing tires and I have dealt with for many years (free tire rotations).
Susan mps
Oct 24, 2023
Perfection would be required so it is highly unlikely that I am ever highly satisfied.
Omegacleaning.ca
Oct 19, 2023
Friendly service. Pictures of replacement parts. QuickService, explanation of service.
Kenny B.
Oct 18, 2023
I had an appointment at 8am which I arrived for on time. My car was on the hoist with in 5 minutes. They determined the issue quickly and provided me with a quote. The part was ordered and was installed with an hour. Exceptional service !!
Patricia C
Oct 16, 2023
Everything and everyone were wonderful. All were very polite
Viper girl
Oct 10, 2023
Thank you for checking my engine light straight away. It worries me and now I know what it is. You will be fixing the issue when I get my winter tires on.
Happy customer
Oct 05, 2023
Great people
TheProductNinja
Sep 29, 2023
I found great value in this oil change. The technician did a full vehicle checkup and gave me some great information about things that I should look into repairing on my vehicle.
Laurie
Sep 27, 2023
The property was clean and well maintained and the customer area had complimentary beverages and wifi.
LA M
Sep 23, 2023
Very helpful and extremely professional.
Dusty
Sep 15, 2023
I appreciate the diagnostic report sent to my email. Staff was courteous, efficient and even called me back to report a billing error in my favor.
Hfgr
Sep 15, 2023
Be better at explaining your prices on your website
Melissa
Sep 11, 2023
It was friends and fast and a fair price
Ron R
Sep 11, 2023
Very informative and friendly staff, service done quickly and at a very affordable price.a very good overall experience.
Robert
Sep 11, 2023
The work was completed to my satisfaction. Customer service went well. Overall "on the ball". Thank you
Bob B.
Sep 07, 2023
Excellent service and products…
mkptlb
Sep 05, 2023
The staff at the Orillia location are professional, knowledgeable and pleasant. Service is quick and well done? Pricing is reasonable. What more could you want?
Jon M.
Aug 31, 2023
Price and serves was great. They fit me in in the same day. Work was done at promised Tim.
Tirth P
Aug 25, 2023
Jason and other Girl was very helpful and friendly..!!
Cindy S
Aug 21, 2023
Good service..good communication..very satisfied
Mike A.
Aug 21, 2023
Friendly staff. Easy arrangements for appointment.
great friendly service
Aug 21, 2023
Clean, good value pricing, ease of appointment scheduled when I wanted it, ready on time when they advised at check in, smooth check in made me feel welcome
Debbie
Aug 15, 2023
Very knowledgeable and helpful staffI used the online booking system and was very satisfied
Caroline K.
Aug 12, 2023
Replaced part since it was under warranty. Was pleased that they honoured their warranty offer.
Carolyn S.
Aug 09, 2023
I took my last vehicle to Midas for the 5 years that I lived in Orillia. I moved May 15 2023 to Barrie. I have a newer car since Sept. 2022 and the Orillia location serviced it also while I lived there. They also stored my tires and switched them when the season changed and always stored my tires.I have decided to take the drive back to the same Orillia location as I I trust them and Jason and Laura treat me like family.Carolyn Seeley ❤️
Anonymous
Aug 09, 2023
The service performed and options provided by the staff were excellent. Great location with knowledgeable staff.
Gary S
Aug 08, 2023
they listened to my complaint and checked over my vehicle and told me what exactly was wrong and suggested what should be done and what they will do, very pleased in the care and service.
Irene S.
Aug 02, 2023
I only got an oil change this time. I have used Midas Orillia for more than 10 years and am very satisfied.
GARY JONES
Jul 28, 2023
They treat you very nicely
Jim m
Jul 27, 2023
They fixed the problem .
LanieH
Jul 26, 2023
It was done in a timely manner. Jason and his staff were friendly and took the time to show me what was wrong with my brakes. I will be back
Susan
Jul 25, 2023
Everything was explained. Staff are very friendly and courteous
BJO
Jul 25, 2023
Service was prompt, technician explained what was needed and finished the job in a timely manner
Brian P
Jul 24, 2023
Friendly service by all who I dealt with. The explanation of a detailed inspection & the fact I was updated along the way. I was made aware of other safety issues & have subsequently booked an additional appointment.
Kinz
Jul 22, 2023
Completely satisfied
David C
Jul 21, 2023
Efficient, identified future problems, cost reasonable, clean, friendly, timely, waiting room clean, car returned clean, available coffee, washroom and television.
Daniel Boon
Jul 20, 2023
Most expensive place, won’t let you do 2 instalments, over staffed so we pay more. Went to Paramount auto, let me do instalments, no fancy receptionist just workers, costs kept down, good work. Midas is always double the price. Never have the tires you want and missed a new order by 5 minutes. Never easy and straightforward. I get it, it’s a new building and it has to be paid for.
Anonymous
Jul 20, 2023
From the initial phone call through to the payment, the provided service was exactly what one would want from an auto repair shop. No complaints at all
Chester H
Jul 19, 2023
Price was what was quoted and no up selling, rep was friendly and courtious
Tim G
Jul 11, 2023
The reception area was clean and greeted by customer rep Jason just after walking in the door. Easy to explain what I needed done and service work was completed quickly
Debra H
Jul 10, 2023
I like that I was shown what needed to be done before the mechanic started the work , price was calculated and time was delived to finish the job. While I waited , there was coffee and beverages available. Really great atmosphere. Thank you
TC
Jul 10, 2023
I've gone here before and had a great experience. This past appointment also went well unlike the Barrie Mapleview location. This Orillia location has genuine staff and seem to actually do their jobs accordingly, without trying to force unnecessary sales.
Rob W
Jun 27, 2023
I suddenly had a problem , I drove up , no appointment, and drove away 1/2 hour earlier and 100.00 less than the quoted repair
Jay
Jun 26, 2023
It was smooth experience! Quote was bit pricey but had to fix it.
Phyllis B
Jun 19, 2023
Jason was very helpful, even when I asked about another business in town. Both John(mechanic) and Jason was friendly, easy to talk to and professional.
Sara R
Jun 19, 2023
the customer service representative was very short with me. I felt as they did not enjoy their job and that was apparent in how they answered the phone and greeted us when we arrived. Would recommend more staff support as this associate was the only person at the desk and seemed miserable. They did offer a complimentary retorque of my tires but I'm unsure if I want to come back after the lack of friendliness and customer service.
Marten W.
Jun 16, 2023
The technician servicing my truck was very slow, not confident and weak in his knowledge of what he was doing. Seemed like he was in training? I had an appointment that took 2-1/2 hours to pull 4 old tires off rims and to install new tires onto rims then install 4 tires onto truck.
Jerry H
Jun 15, 2023
Basically was told the wrong side of my car's Wheel Bearing was needing replacement! They told me the right side! Took it for a second inspection of Wheel Bearings. It is not the side you told me. It is left front wheel bearing that is gone! Not the right front. So even if I had the right side done it wouldn't have solved the issue.
Tanya
Jun 14, 2023
Friendly survice. Fast and informative 😊
Ed W
Jun 06, 2023
Midas fit me in on day I requested appointment. Repaired my tire for $39.99 when I knew I might have to replace it and spend $$$. Very friendly and efficient staff.
Joe
Jun 02, 2023
Very expensive
Sandy R
Jun 02, 2023
The oil change was on sale, and first time I went the service was friendly and very good, hence why I returned.
Sharon 0.
Jun 01, 2023
Jason and Laura were so accommodating, l had my new puppy with me and Laura appeared with a water bowl and treat!Jason explained everything and l watched it get done. I'm a senior over 70 and the price to fix the hole felt quite high, but it is now fixed and safe and hopefully lasts another 7 years!!
Jody
May 31, 2023
Tires were balanced improperly. Excessive amounts of weight to balance the tire. The beads should have been broken and the tire repositioned on the rim as to require less weight for proper balancing. Truck shakes terribly while driving.
Sydney
May 29, 2023
Great service and highly knowledgeable staff.
Lukas M.
May 26, 2023
Kind and courteous staff, pricing was up front with no hidden fees, they did an excellent job installing my tires and in a timely fashion. They sent me a couple of messages letting know how work was progressing. They're service really is second to none.
Anonymous
May 25, 2023
Customer service was great. Will be returning again.
Brian C
May 18, 2023
Customer service and explaining the work was just great. Makes it easy to get great service
Paul G
May 17, 2023
Products and service.
Jodydt
May 15, 2023
Been a Midas customer in Barrie and equally satisfied in Orillia
Hondadriver
May 15, 2023
For the first time at a garage - the final price was lower then the estimate. Rarely happens at most garages. Heard from a neighbour this place was honest - she was correct.
DH
May 13, 2023
Laura and Jason are friendly, knowledgeable, professional and customer oriented. The tech completed my tire changeover quickly, checked levels and topped up my coolant. I have been bringing my vehicle to Midas for years for all my service needs. Highly recommend this business!
Am
May 10, 2023
Very personable staffClean shop and waiting room
Franca
May 09, 2023
Great service did not have to wait , good price
Bob B
Apr 28, 2023
Easy to book appointment, staff were excellent!
MireilleN
Apr 27, 2023
Been my 3rd time at Midas. Always leave the place satisfied with service received. They make sure that a client receive the best of service. Very knowledgeable too.
KellyP
Apr 22, 2023
The people I've chatted with were amazing -- helpful, professional, and friendly. I returned to have winter tires removed (from two vehicles) because they squeezed me in at the start of the winter season to put my tires on when the previous company told me they couldn't fit me in even though I had made an appt. So, I brought both cars in last week for tires swaps and will continue to book here.
Eric H
Apr 21, 2023
Prompt professional staff and service.
Judy
Apr 20, 2023
The manager is quite rude we have had a couple of incidences with him in the past. It’s unfortunate as we have used this location for a long time.
Mike H.
Apr 20, 2023
Gosh, I just find it expensive to get my snow tires changed over.I like Midas service though.
ALAN F
Apr 20, 2023
It seem to take a long time to change four tires over from winter to summer. I know there was a vehicle inspection but an hour and a half was too long.
JoL
Apr 18, 2023
Made appt and had to change it, associate made it easy to do that. While car was being checked they found a few minor problems, called to ask if I wanted new part. Time was not too long for the service
David C
Apr 17, 2023
efficient, easy to book appointment, services completed well
P degrace
Apr 17, 2023
Fixed the problem and fit us in between appointments which we appreciated
Kathie W
Apr 17, 2023
They know my name and are friendly. The work is always done right the first time. Great place.
Dave C
Apr 13, 2023
The total price was to high.
Anonymous
Apr 13, 2023
not only did I get an oil change and my summer tires installed and balanced but they cleaned the mud from around the muffler
PK Van
Apr 13, 2023
Staff was friendly and service was completed in good time.
Donna M
Apr 03, 2023
I have been going to a dealership for 24 years now. When there is a problem with my car, I cannot do long without it. I thought Midas was mufflers only, apparently I was wrong. I Jason was very polite and courteous and explained everything so well. He saved me alot of money. I will definitely go back to Midas again. I was 100% completely satisfied. Thank you so much Midas
Merja Manseau
Apr 01, 2023
Laura was excellent, friendly, knowledgeable and genuine.
Caroline K
Mar 25, 2023
Clear about issues and took the time to explain. During repair pointed out another mechanical observation that may need my attention.
Mireille
Mar 21, 2023
Second time visiting Midas, very satisfied with the service i received. Laura and everyone at the Midas in Orillia were wonderful. They all make sure that you are satisfied, ready to answer any question, put the client at ease with everything. Will definitely go back, already took another appointment. Thanks everyone, keep up the good work!
mk
Mar 10, 2023
Last minute car troubles had me bringing my car to the shop the night before a road trip. Quick booking times, easy booking, kind & thorough staff, very quick service, enjoyable experience. They got it done with no problems. I will be back. Thank you!
Brett
Mar 09, 2023
Jason is a legend, allowed me to leave car in lot over weekend after safety so I could get plates :)
Just
Mar 08, 2023
Extremely helpful and friendly staff. My service was complete and fixed
JLP
Mar 07, 2023
Professional and friendly. Did not take long for service.
my all
Mar 07, 2023
Very friendly and competent young lady at service desk.No waiting for my appointment and serviced quickly.Comfortable waiting room.
KT
Mar 07, 2023
Staff was amazing, lots of knowledge. Price was very fair & the staff made you feel very welcoming. The boys in the garage were quick & professional. Will be returning
Roger
Mar 03, 2023
Great staff. Friendly, did what they promised. Great staff again.
DwB
Feb 17, 2023
Received exactly what I expected for repairs plus a couple items that I didn't know that were close to failing.
Bern C
Jan 31, 2023
Honest, effeciant and thorough
Mike
Jan 30, 2023
Fast service,good price ,problem was identified fast and repaired in the time specified
RJ
Jan 26, 2023
I was greeted and served as well as I could have expected.Could not have been a better overall experience.
shakeyw
Jan 25, 2023
I have an old vehicle that I want kept in excellent shape. I took it in for tie rod ends on the one side. They suggested doing the other side as well, which will probably save me money down the line. The part wasn't in stock. I told them I needed the car by 11 the next morning. They had it done before 9.THANK YOU
Allan D
Jan 12, 2023
Price was on the high side
Rick
Jan 05, 2023
Very knowledgeable and friendly associates, always take my car there for ally needs
Dave C
Jan 03, 2023
Friendly, courteous, helpful, knowledgeable staff, clean well kept facility
SandyR
Dec 30, 2022
Your price for my synthetic oil change was awesome. For what I was quoted elsewhere you saved me $43. Thankyou.
Keith K
Dec 20, 2022
Professional, on time and reasonable.
David K
Dec 19, 2022
The store was clean, clear of clutter, the associates were friendly and well attired. Staff communicated with me every step of the way.
Fancy
Dec 16, 2022
I was extremely satisfied
Gerry
Dec 14, 2022
Took an hour and was expecting 15 minutes. However you did a good job. I think that the mechanics went to lunch half way through.
Lisa W
Dec 14, 2022
Friendly staff. Good service.
Victoria
Dec 10, 2022
The girl at reception is very good but as far as the mechanics go , they don't explain anything to you ...after all they are not licensed, just apprentice guys
Rhonda G
Dec 10, 2022
I went in to get brakes done. I was advised I needed to replace front ball joint. Front brakes didn't need replaced. I was pleased the workers weren't going to do things that didn't need to be done. All the workers were friendly and the receptionist Laura was very friendly and communicated prices and work that needed done clearly. I am going to make this my go to shop. Extremely happy with the service I received. Thank you to all the amazing workers who made my vehicle safe to drive.
Tuffydog
Dec 09, 2022
Booking apt was very good with a very friendly female staff
Bassakwards
Dec 09, 2022
Friendly prompt effective professional service.
Wanda B
Dec 09, 2022
Great customer service , everything was done in a timely fashion . And I was able to get my oil changed done as well as my winter tires put on . That was fantastic as otherwise I would have had to make another appointment .
Anonymous
Dec 08, 2022
The Custer service was good and they explain the process clearly . They spears to be very honest and not trying to overcharge
LorraineJ
Dec 05, 2022
I felt extremely satisfied with what the mechanic recommended to me for tires based on how much I drive. The new tires are wonderful
Zorro
Dec 01, 2022
I was told straight away what needed fixing.i could afford it got 4 new winters.
Aian
Nov 30, 2022
They provided an estimate and met the terms of same.
Jewels74
Nov 30, 2022
Staff were friendly, polite and didn't keep me waiting
Rob
Nov 26, 2022
They were in constant communication from the moment I did the online service request. They had the part ordered before I came in so the replacement muffler was quick. I added an oil change and that was completed as well very quickly. Awesome service
Erin H
Nov 24, 2022
Wonderful staff, great communication, easy drop off and pick up.
Mr Jones
Nov 22, 2022
Friendly service, fast mechanic talked to you and explained everything that's was the issue.
Karryann V
Nov 19, 2022
I was accidently charged more than I should have and Midas emailed me that day providing immediate options to refund me the difference.
Sandra c
Nov 17, 2022
Laura at the desk is organized, friendly,nice and know what she is talking about. My job was done by the mechanics and it cost alot of money, but it was well worth it.
Brodie
Nov 16, 2022
I booked my van in to have winter tires on rims changed over Oct 6th. They told me the tires were too old and should be changed (I am a commercial driver and I know these tires would have been safe for another season but against my better judgement I agreed to buy new tires) they told me they do not carry the Michelin x ice tires that I wanted so I bought Goodyears, I think the tires were over priced but again agreed to get them because Midas is close to home so my wife could drop the van off while I’m at work and walk home with our baby and we were driving to Timmins from Orillia that weekend And they were calling for snow. Since the tires have been installed I have been back to the shop 3 times for them losing air pressure. (The first two times was a faulty valve stem and one that they didn’t change) the final time I was still losing air on my drivers front tire and noticed the rim is bent. So is bought a new rim (they couldn’t find me the same one that was already on the van so I now have one different steel rim)
Sandy S
Nov 16, 2022
Very clean location and very friendly service. Feel that my vehicle is being taken care of and anything that is wrong is looked at and communicated back to me.
Dave C
Nov 15, 2022
clean, friendly, welcoming, courteous, informative, fresh coffee, price explained, advised a part was covered, they could have charged me and I would not have known, vehicle ready on time Service always top notch
Mercedes S
Nov 12, 2022
It was a long wait for my servicing as a result of being short staffed that day. It was understandable.
Terry G.
Nov 12, 2022
Very friendly and informative customer service.
Kathie W
Nov 11, 2022
Always friendly and the work is done right the first time
Debra
Nov 09, 2022
Have used Midas for years.Knowing one of the front service persons helps. She's amazing. I can ask her anything, as I know nothing about vehicles. She never makes me feel foolish. That's Laura in Orillia.
Anonymous
Nov 09, 2022
Everything went smoothly and everyone involved were great
me
Nov 04, 2022
I'm not inclined to give the highest rating most of the time. So you are getting the highest rating I would normally give
Michael B
Nov 03, 2022
Very pleased with the service at midas in Orillia.I will definitely be bringing my vehicle back for service.keep up the good service.
hmac
Nov 02, 2022
the only problem was one of the tires that was installed was not inflated to the correct pressure so I had to stop at a tire location on the way home to top up the air in the tire
Kate L.
Nov 02, 2022
This was my first time using Midas and I had some unexpected issues with my vehicle. The staff communicated excellently, explained all my options with a detailed estimate and were patient while I made my decision. And then they still had my car ready by the end of the business day. It was a great experience
iheatherjude
Nov 01, 2022
I am new to Orillia and did not know where to take my vehicle. When I called, they were able to fit me right away. Exhaust issues. Communicated options, and allowed me to pay half right away and the remainder in a few days. I will definitely return for any car repairs I have in the future.
Amy
Nov 01, 2022
As always, Midas had excellent customer service and great communication. They clearly value their customers and go above and beyond. I love that they text instead of call when the car is ready.
Happy Camper
Nov 01, 2022
The mech, found and explained issues that needed attention.
Lakemom
Oct 31, 2022
Midas fit me in because my car was in urgent need of repair. I greatly appreciated this especially since I live almost 2 hours away from this location
WJC
Oct 31, 2022
Jason Hurdle provided excellent service. Though the shop appeared highly busy, and there was only 1 person at the counter, he organized the service and check-out efficiently.
RayP
Oct 28, 2022
the people are great....don't feel we are being ripped off
MJWilson_61
Oct 28, 2022
I have entrusted Jason with our family of vehicles as far back as his days with Midas in Barrie. When he relocated to Orillia; i followed him there. When you find a service location you can trust, is fair with pricing, and does things on time - you dont change.
John K
Oct 26, 2022
Good and friendly service.
Tom M
Oct 25, 2022
Very organized in their work.
Lukas M
Oct 25, 2022
The Midas team at this location are great, I generally always do my own mechanical work, these guys do my alignments and tire service and always do a great job. Their scheduling is second to none as I know they are super busy and had me in and out in no time! I recommend this Midas to everyone who needs tires and service.
DM
Oct 22, 2022
Brakes feel great now… thanks to Jason and team!
UN
Oct 17, 2022
I will not be back. The front desk man is terribly rude and I understand you’re unstaffed but the no patience when I ask questions and eye rolling is so uncalled for. I will not be telling anyone to go here as I feel this service should not be seen by anyone else.
Lynn
Oct 17, 2022
Meant to say satisfied!
Norm
Oct 14, 2022
Laura/ Jason and the technician was on point explained what needs to be done overall a great experience great team with this team there will be tremendous growth many thanks.!
Jim F
Oct 14, 2022
Completed service within estimated time, friendly employees, good location from home, close to stores and restaurants to pass the time. Keep up the good work.
Ric O
Oct 13, 2022
Laura is very knowledgeable and friendly. And the rest of the staff are very good at what they do too! Looking forward to my next appointment on November 1st!
Carolyn in Orillia
Oct 11, 2022
Laura and the others are always kind, cheerful and easy to communicate with. They are patient and help with things when we don’t understand. There are never any surprisesI’ve been going there for four years.Very good service.
Anonymous
Oct 06, 2022
Orillia Midas has always been my favourite Midas location. I have serviced my car in others over the years but I trust the team in Orillia above all others.
nt
Oct 05, 2022
service was friendly and efficient. one of the service men from the shop niced i was having issue using coffee maker went out of his way to show me how to use it.. very much appreciated
Rolly
Oct 05, 2022
From Laura setting it up to the installers, shop Forman etc, was a better than expected visit. Everything was explained and the workmanship was outstanding. Even the installer asked me if everything went well and thanked me for the work, after I had paid when leaving the facility. Awesome!
Jay
Oct 04, 2022
The staff was very polite and the product I wanted was in in just a day as they said it would be. It very refreshing to have a business tell you when something would be in and it be there.
Mark S.
Oct 04, 2022
Jason was very friendly and helpful. My car was back on the road the next day. Thanks for all your help.
gerald b
Sep 29, 2022
my appointment was made within 1day of calling. appointment time was done on schedule.
Rene
Sep 26, 2022
They are always clear with what is wrong with your car, friendly and fast.
Joseph c.
Sep 24, 2022
First your open on saturday.Service was great and the employees are friendly and it was so clean specially the washroom.Great job!!!
Bill E
Sep 24, 2022
Very easy to schedule appointment. Staff extremely friendly, helpful, and knowledgeable. Happy with the service will definitely recommend. I will be taking my other vehicles there for service
Jeff B
Sep 24, 2022
I was advised of extra costs for air filters which I felt I could have replaced on my own but felt pressure from service advisor to complete during oil change service.
h Solanki
Sep 22, 2022
More Detailed Explanation of costing and Diagnostic efforts
Tall Trees
Sep 16, 2022
Friendly staff (Laura)
Bernard R
Sep 09, 2022
Laura us highly knowledgeable and excellent customer service. Always very friendly and pleasant!
Kenny
Sep 09, 2022
The customer service was great. The service on the car was fine. The only thing I found disappointing was the bill. The oil change was advertised as being $69.99, but due to some undisclosed charges, the bill came up to nearly $85! Granted, that's only around $5 more than it would have been after taxes. However, it would have been nice to have been warned about the $5 charge.
Cenz
Sep 08, 2022
Brought my Car in, it was fixed pretty quickly. I’m fact so quick I wasn’t able to pick it up until the next day because that’s what I expected! Haha
shakeyw
Sep 08, 2022
I had my car towed over in the afternoon. Needed brake lines and rear brakes. Job was done the same day. Rear brakes were much cheaper than dealer
Brenda N
Sep 08, 2022
Very friendly Offered a beverage Quick service Explained to me the on my car and everything was good, just needed some coolant. Went our my bill
shelby
Aug 31, 2022
Offers free tire rotation with oil change. Took the time to look over my vehicle for other issues at no extra charge.
lee scott
Aug 27, 2022
Because everything they said and did was spot on and their customer service and how fast they did it was amazing one of the best customer service center I ever had
JD
Aug 24, 2022
So I made an appointment for the oil change saying I wanted conventional. Jason told me that I had to get synthetic or it would void my warranty with Ford. While Ford recommend synthetic it DOES NOT VOID YOUR WARRANTY IF YOU CHOOSE CONVENTIONAL!! He outright REFUSED TO DO THE OIL CHANGE IF I DIDNT AGREE TO THE SYNTHETIC!! I’m about to leave for a road trip and I wanted my tires rotated which was a promotion they had on so I stayed and agreed to the synthetic. ABSOLUTELY RIDICULOUS CUSTOMER SERVICE!! I’ve had other oil changes done at other stores and NEVER BEEN TOLD I HAD TO USE SYNTHETIC!!
John
Aug 18, 2022
Front end manager (gentleman) was very sarcastic when I asked a question about AC service, thought it may have been an easy fix he laughed and gave me a sarcastic comment
Dianne
Aug 12, 2022
Curtious, friendly, affordable and informative
Lyndsay
Aug 12, 2022
This location is conveniently located close to my workplace. The service I received the first time visiting the Orillia midas was great! I've been returning ever since and all the employees are so friendly, especially Laura!
Gail C
Aug 11, 2022
They were courteous, took me under the car and explained everything to me!
Anonymous
Aug 06, 2022
Laura explained everything, what could wait, and what was needed right away
Chad G
Aug 03, 2022
Fast easy service and communicated when vehicle was completed.
shakey w
Aug 02, 2022
Good price. Don't try to upsell
Greg S
Jul 26, 2022
Extreme friendliness and helpful staff
Pat T
Jul 22, 2022
Easy clean place friendly staff and everything was explained. Fair price.
Doyin A
Jul 16, 2022
It was easy to book an appointment, and I got a discount online.The front office Laura was extraordinarily nice and communicated every necessary information clearly.My vehicle was given a general check, and I was provided with professional advice on everything wrong in the car, the level of damage and the best possible time to change the part alongside the price.Most importantly, they kept to time.
Heather B
Jul 12, 2022
Laura is always friendly and helpful Jason explains everything well
Wrench M
Jul 12, 2022
Great trustworthy people
Huntinggirl
Jul 04, 2022
Just found the pricing alittle high for the amount of time my vehicle was actually being worked on. Also had to ask the to reset my oil change reminder.
J l
Jun 28, 2022
Don’t need a new air filter so do t try to get people to buy a filter if they don’t need one
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Midas is one of the world's largest automotive service providers, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1200 franchise locations in the United States and Canada.
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