Friendly nature of staff with knowledgeable explanation of work needing to be done
Very pleasant experience staff worked well with my concerns
The technician Chris is always amazing Never tries to find other problems to get more work Only advises where he feels it’s needed for the future
Courteous. Job done in timely fashion.
I am a longtime customer of Midas. They keep my car running effectively and efficiently.
Each member of the staff at this establishment was very helpful and understanding of my questions and concerns. All of them took time to insure I was satisfied with the work completed
Went in for a oil change and safety check on my 23 yr old Camry. Just needed an oil change. Raj and Chris run a high integrity auto repair business. I drive 25 miles from NYC to Long Island because I trust them and know my vehicle is road-ready after every visit.
Always completes work in a timing fashion what ever the reason for my visit Courteous and no surprises
Chris is very knowledgeable and helpful. I was able to coordinate having my vehicle seen after it was towed to my dealer so that I could get back on the road quickly.
i have been a customer of Midas for over 30 years and have never had a problemtheir employees especially managers Chris & Raj are truly exceptionali trust whatever they tell me about repairs needed for my car and have never had any doubts about the work that the service men perform
I am longtime customer of this Midas location. They have always provided me with quality workmanship and excellent customer service.
Chris at Midas is the absolute best! The west Hempstead Midas is the ONLY shop I trust to work on my cars. Everytime I go in I am greeted with a smile, and everything is explained to me, and there is always a phone call before anything extra is done. This is the place I’ve always had the best experience with!
I have used Midas for my previous vehicle and my current one. I trust them completely. Everyone is courteous and knowledgeable. I will always have them service my cars and I recommend them to everyone.
Chris always explains in detail the status of your vehicle and the cost breakdown for the work and it being guaranteed services rendered.
I was satisfied I've been going there for years with multiple cars just thought the price was a little high
The West Hempstead location is where I have serviced my car for the past few years. i am a long time customer and their service is top notch. Because of them, I keep my car well maintained.
I was highly satisfied because the person I spoke with (Chris) was professional and communicated everything very clearly. Chris did an outstanding job of customer service.
Chris the Mngr. knows how to treat customers., service dept.was excellent.
Place was nice. People were extremely friendly and professional. Got what I was told I’d get and more to be honest. Chris was awesome and I’m very happy with the whole experience. Thanks again.
The front desk manager, was friendly, approachable, he clearly stated the issues with my truck and explained what would be required to fix it, and approximate time for completion.
I love Midas they have been around for years and they are very reputable
Chris and Raj are the best very friendly and honest people I will recommend them to all my friends and family
They showed great customer service
I was able to complete a task on my to do list with ease. No stress, it was a pleasure. The gentleman at the desk was friendly and the place was clean.
Not crazy about the pricing, all other aspects were great
They took care of problems that I was going to have if I didn’t repair them soon. So I had the repairs fixed
i have been going to the West Hempstead Midas for over 30 years. their staff are great especially Chris & Raj the managers. Whenever i need immediate service they never tell me i have to wait. i bring the car in and they take care of it in a timely manner. i will keep going to them as long as i need car servicing
Midas gave me the wrong service. I wanted a semi-synthetic blend and they gave me a full-synthetic blend and then charged me almost $100 compared to the 29.99 Black Friday deal. I was also not even given the correct filter. I should not have to return in 5,000 miles.
I was treated with respect
I felt they were honest and stood behind their work. I was very happy with the service on my sons car. He said the car sounded and drove amazing!! If he is happy, I am happy!Thanks
Excellent customer service and felt like a valued customer by Chris and Raj
Chris is an amazing associate for Midas.
I like the people as well as the service.
i have been using midas for over 30 years for auto repairi trust their work and am completely satisfied with employees and management
Always great customer service. They are helping me maintain my car at peak performance.
The service Mngr. Chris was outstanding, and the service was great.No problems at all .I was completely satisfied.
Quality of service and communication
They took my car in serviced it and got it out in a timely matter… was good with explain what I can do my next service very nice
I find the Manager Chris very knowledgeable and a pleasure to deal with. He makes the process easy and provides confidence to me as the customer.
Went in for an oil change. Chris' team did a complete courtesy inspection and discovered a significant problem with rear sway bar. The noise I thought was coming from loose items in the trunk was actually a real rear end problem that needed to be fixed before my weekend trip. Realizing I could not come back on Friday, they fit me in later in the afternoon. The repair was completed and I was safely on my way - same day.
I paid $174 for each Blackhawk Street Tire that was listed at $92 and manufacturers Free shipping being a Midis credit card holder offered no coupons or discount InVoice#0055758
I found the team to be extremely professional, knowledgeable and made me extremely comfortable dealing with them.
Chris is awesome as always he’s the reason why I return to Midas. He makes the customer feel valued.
Superior service and knowledge of the problems with my car
The service that I received I was satisfied with the person that I dealt with I'm satisfied with. When I take my vehicle there I feel very comfortable. And Chris is always pleasant and very nice.
Chris, Raj and the entire team are excellent to deal with. I find them honest, professional and courteous. I would highly recommend bringing your vehicle to them for all your service needs
Very professional, people and service.
Chris is an awesome employee. He is very personable and professional. He makes you feel welcomed and assured in the service that you receive from Midas.
Easy communication with manager. A sense of trust built up over a period of time. Never disappointed.
Flexible to take car for inspection later in the morning; called me to clarify if I wanted an oil change; quick check in and check out.
Always top-notch service. Chris and Raj are the best.
Everything was explained to me step by step. Staff was extremely polite.
Thats not My Job thats Your Managers Job!!
Was totally caught off guard that every time the mechanic touched my multiple issues it was a seperate labor cost!! In all fairness with the amount of work and parts I was paying for I felt a flat rate per hr should have been charged!
I am a longtime customer who has had nothing but excellent service with this Midas location.
the team was very professional and courteous. they did what i requested and called when it was complete. you can not ask any more than that, they did what was requested.
They took me in right away. Everything was explained to me clearly. I was given options to choose from and not forced to do anything. And the turn time was good.
The shop itself have provided me with excellent service. Raj and Chris are great and their mechanics are top notch.
I have received excellent service from the Midas on Hempstead Turnpike for many years. The service is highly competent and reliable and the staff are honest and friendly.
Courteous Professional and not a long wait time.
Chris provides professional,, friendly, responsive service
The service and the personnel was very friendly and helpful with the solving of my tasks needed to correct the problem with my vehicle
Stopped in the day before. Was told to bring my car in the next afternoon and they would fit me in. The next day I stopped in around 1 pm and my car was serviced right away.
A long time customer who appreciates their service.
because when I had an old hoopdy they still help keep my car on the road
Friendly people and excellent service. Always helpful.
The service technician was very clear explaining the service. The problem was promptly found and completed. I’m satisfied. Thanks again
The service and price was top notch.Kind staff who informed me very clear what problem was.
"Got a flat tire while I was at work. and brought my car to Midas mid morning. Anil P. was amazingly helpful and plugged my tire so I was able to commute home. He was professional, kind and honest, and will always have my buisness going forward. Highly recc"
Had an exhaust issue and they did a great job.
"Needed rear catalytic converter replaced and my regular mechanic shop was closed. The estimate was $1433. I balked at the price and then was given a revised estimate of $1107. Still thinking that was too high, I decided not to get the repair and wait to br"
"It was a Saturday and my car?s catalytic converter blew up and my regular mechanic shop was closed. The estimate was $1433 and when I balked at the price Chris, sitting at his computer, feverishly searched the internet for a coupon and a lower priced conve"
Chris is great. My truck is in good hands.
They did a great job for my car and my daughters Passat
"My car had a dead battery, I called and they said bring it in and within a half hour I had a new battery."
Always a great job My car always ready in a timely fashion
The were very respectful And great care of your vehicle Keep your vehicle clean The premises is clean will answer all your questions
Chris is such the nicest person to deal with. I would recommend anyone to him. Hey makes you feel comfortable. Nice personality.
Great service as always with Midas.
Great service no problems great mechanics
Great service in a timely manner.
Inspection and water pump replacement went well.
Job was completed professionally and efficiently
Great reliable service will recommend to friends
Yes I will definitely Refer people to that location. The place is very clean and well kept. It takes no time for them to start servicing your vehicle. And get you out of there at a decent time!!??????????
Been going to this shop many years. Always get professional repairs and service from the knowledgeable crew.
Chris was awesome as always
Fast competitively priced
They did a great job definitely will be back
It was great I was there for an inspection, and they had me out quickly
Great place. Everyone is professional and friendly. They do the job and back their work.
Courteous on time and very knowledgeable . They do it once is done right. I recommend that shop to my families and friends all the time.
Down to earth, honest shop. Very good experience here.
West Hempstead location are a bunch of liars! They said they would match the price of tires on Midas.com charges me something different when I went back to complain they called me a liar That I never showed him the picture Chris the assistant to be specifi
Great service as usual. Will be a repeat customer......Thanks again...S. Carter
Very courteous unprofessional. Will recommend this shout to anyone.
Great service as usual ........S. Carter 8/19/2019
I took my vehicle to Midas to check an issue I had with my air conditioner. Once my vehicle was in the mechanic bay I was informed that I needed a new compressor. I was informed on how much the part was and how long the job will. I am happy with the servi
Everyone is always very nice and courteous. Service is prompt.
.....As usual fast and satisfying service to the customer. Thanks...!
Clean shop knowledgeable people I'm very curious
I got the results I expected and I am very satisfied.
"Been burnt by too many shops in my area not doing a good job, my local Midas gets every job I've given them and they get right the first time every time."
Service was great. Thanks Chris......
Inspection went well for a 1year old car
Great job and very well received
replacement charge is too much.
This service center has been putting the wrong vin or information thats is connected to my vehicle and comes up in my history. Never have I ever been here neither have I gotten any of the services done from them. They need to double check their information they have on vehicles they are servicing. Second time this has happened.
"My car check engine and VSA lights on my 2010 Honda Accord. Took to Midas West Hempstead to repair and spent over $1,100 for a catalytic converter, sensor. and labor. The next day after the repair, lights back on and they can't figure out why. The mechani"
"I am very satisfied , they fixed my problems very fast."
"I went in to Midas to change my caliper since it was stripping my rotor. I go in to change it. After they took my car in, the customer service rep tells me I need to get all my brakes done (pads/rotors). Obviously I came in with a budget of fixing a calipe"
I made an excellent choice by taking my car to Midas. It was my first time. The serviceman did a great job. Car runs smoothly.
Terrible place. Overpriced
I went to this location with a coupon for a $24.95 oil change that included their safety check and a 4 wheel tire rotation. The first thing that happened the manager told me that the coupon was no good because i needed synthetic oil not conventional. My ca
I went in to get my brake pads changed. A few minutes after putting my car on the lift the technician came out to show me that my rotors needed to be changed as well. I agreed and told him to quote everything out. By the time he got done quoting my bill ca
"The technician completed a thorough evaluation of the cooling system and diagnosed the current state, then recharged the system and checked it to ensure there were no further issues. in all a great job."
Great service. I definitely recommend to others........S. Carter
Fast and efficient as usual. .......S.Carter
Quick and efficient service....S Carter, customer
Always great work they let you know what has to be done with a affordable price and let you know what if anything else needs to be completed for safe and secure driving.
Car runs good drives well no power problems good work thanks
Attended to my vehicle in a timely fashion. The work was done was explained and i felt confident with their service.
Midas provided a detailed to do list of recommended services at a future date for my vehicle. I purchased 4 new tires at an affordable price and was satisfied with the services done.....S Carter, customer
Great Service I will always go to Midas when I need anything!
Pricey, yes but if you need something fixed today and not 3-5 days from now go here instead of your local guy