I have been taking my vehicles to this Midas for the last 30+ years. I find them to be honest, dependable, and reputable. If I ever have any issues they are always ready to fix the issue. I recommend them highly when anyone is looking for a good service station. They will continue to receive my business into the future.
Anthony was highly communicative. Car was dealt with quickly and I was able to get my car back within a few hours.
I had my '21 Tacoma and my wife's '21 RAV4 there within a month to have tires replaced. Both cars left Midas with damaged, improperly weighted and balanced rims. They paid to have the rims on my Tacoma repaired by a company based in Albany that they "work with" which is why I decided to give them another chance and take my wife's RAV4 there a couple weeks later. Her rims were also damaged and not balanced correctly though. The damage wasn't as severe so I didn't pursue repairs through them. I don't really understand how this could have even happened in the first place. Since these events, I've talked to other mechanics and they all use plastic tools when removing tired from painted, aluminum rims. Which makes me think the techs at Midas are not properly trained or just don't really care if they do damage to parts that look basically brand new. The fact that the wheels on both cars weren't balanced correctly is also unacceptable. Both of us had shaky steering wheels over 60mph. I had to pay another shop to re-weight and balance both cars.
They found the brake problem in the back not in front where I thought it was
Midas in Webster is our “go to” aut repair shop. The quality if work and professionalism of the staff keeps us coming back! Excellent customer service always making sure we are taken care, informed on status and the cars. Thanks!!!
Super friendly, helpful with questions and made the whole process easy and pain free. Loved it
Been going to Midas for years always had a great experience. Always let me know what I need and when I need it.
Amazing service as always and i would always recomend this shop. Profesional, fast, trustworthy, all the good things
I've been going there for over 20 years. Very pleased with service and quality of work and how well they take care of our vehicles.
Driving down the road going to another place to get an oil change they made me leave and directed me to Midas nextdoor. My radiator was leaking at a good pace. I went into Midas and sat with 2 customers after telling the service guy my issue. I asked if they had been there before and both were quick to tell me they only come here. The reliability, honesty and quality are unmatched.
This is the only shop i will take my 07 explorer to going on 7 years. I have had all kinds of work done over the years and have been very satisfied. I have recommended this location to lots of people- Rich is the best!
Store Manager took us in at appointment time. Very friendly. Showed us what needed to be done. Pricing was fair. Work was done in a timely fashion. Very satisfied with work that was done.
I have been using Rich at Midas in Webster for over 8 years, ever since he got me on the road from a bad wheelbearing the next day after I called. Others in Rochester were 10-14 days or over $600.00.I recomend him to all my friends.
Only guys that touch my cars. Examples of quality, honest service are too numerous to name. Finding these guys was better than finding a good doctor!
Customer service was fantastic. Issues were not only explained to me but they showed me on my car. I felt like the owner and staff were very trustworthy which helped make the process seamless.
Shop with rate commitment that is hard to find in the area. This location has been servicing all my cars (7) times ver the past 10 years. Have moved 50 miles from Webster in 2030 and have not been able to find a dealership or shop that is as good as Rich’s.
Honest, friendly and very accommodating
This Midas is out of the way from where I live, but, I am very happy with my and also previous experiences my wife had as well.
Anthony was amazing with his customer service. I will be coming back for all my service needs.
Rich has always done right by me
Rich and his Midas team treat everyone with the respect and is honest with everyone.
Every time I come here I get the best experience. True honesty and hard work for their customers it more than appreciated.
Rich is always helpful, honest and puts his customer first! I will need service and will definitely schedule here !
Transparent & personable.
Great customer service and prices are fair. Rich and Anthony do a great job
Fast service, very friendly and professional.
I feel this particular shop to be trustworthy & detailed oriented. Customer service is excellent.
I always get direct information from the workers and feel like they are honest. There's a level of trust that is nice.
Everyone is always very helpful and great with communication on anything that comes.
easy, reliable repair shop. I trust Rich with all my vehicles.
Rich and his team are thorough,honest and transparent with everything they do- started trusting them with my car care several years ago and every time I take one of my cars in for routine maintenance or repair they have been amazing.
good service, decent pricing.
Kindly took in car with not much notice and fixed quickly.
Rich and his crew are extremely polite and honest. They are skilled mechanics and I will not bring my vehicles anywhere else.
work was performed as promised and in the time discussed
Rich at Midas is great. I won’t bring my cars anywhere else.
"Rich and Anthony are the best. So professional, knowledgeable, pleasant and timely. I will be back!"
The customer service is unbeatable! I will never trust another mechanic to touch my vehicles this will be the place I go to for as long as I possibly can!
I trust and respect this place. Rich runs a great auto repair shop. They?re never upselling. The workers are polite and professional. Cars are a big investment. I?m glad I found a good place to bring mine to.
"There is an old saying that goes: you can find a machanic that is ether good or honest but not both. Well, Rich (the owner of this shop) is an exception to this rule. I?ve highly recommend Rich to all my friends for their car repair needs!"
They do a wonderful job, I would not go anywhere else
"Rich is a great guy- friendly, and he does a fantastic job at the front at this location. I've always had quick turnaround and fabulous service. "
I had an exhaust concern with my vehicle.I made an appointment and they were able to get me right in.The owner showed me the concerns with my exhaust system and I authorized the repairs.While waiting I had a good conversation with Rich and he certainly has
Been bringing all my cars to Midas since early 80's. Rich & his team are awesome. Don't really go anywhere else. Thank you for still being aroundKim K.
Top Notch Service. Rich is the best!!! Always friendly!
Going for several years and I have to say they are consistent with customer service and repair. Look no further .. This franchise owner cares about every customer . Richie will take care of you!. Keep up the amazing service and thank you !!
"This Midas is run an operated buy one of the best individuals (Rich) you can come across, an The tech's are awesome thanks. "
Great place to go. I bring our three cars there all the time we need anything done.
Customer service is excellent. They treat you like a family
"Hands down the best experience I?ve ever had with a mechanic. I went in to have my engine replaced. Professional, attentive, and prompt. Thanks Rich! "
They were great! It was super fast and they were very thorough!
"Rich will always go out of his way to help his/their customers. No up-sell on un-needed service ir parts, honest pricing, great workmanship by all the techs. We always recommend Rich, his shop & his team."
Excellent service and staff
Excellent service. Customer service at it best. Thank you
always and pleased with the service that Midas provides for me.
I was very impressed with the service.
Rich the owner had the job done fast
My car was taken in on time. After the inspection of my car I was given a complete estimate of the cost and the time it would take to complete the job. There were no surprises. I will go back to Midas for other services for my car.
"Once I took my Mercedes for inspection. By mistake, they changed oil and filter which was worth $110. Richi did not charge me for it all. I insisted to pay for oil and filter cost but Richi refused and said, it was his fault. Wont find too many auto shops "
The mechanics at this Midas are the best. Always do a good job and at a fair price.
very pleased with the service.
The best experience i ever had. I will recommend it to everyone
Always excellent and personal service. Rich and his team are A+ pros.
Midas always provides quick, excellent service. Honest. And fair prices!
"Nothing but positive experiences with this shop. Honest, fair and excellent repairs. Will only do whats necessary with no up-sell. Was able to diagnose and repair my son's car after multiple attempts by other mechanics."
I've been going to midas for my car service for many years. Very friendly and knowledgeable.
"Excellent customer service, quick, knowledgeable, and friendly. Will keep my business here."
Fantastic job, I go there for all my car repairs.
"Brought my car in for front end noise , the mechanic that where?s the blue gloves , looked over the front end where the noise was coming from , and found the problem.. I highly recommend Richies crew , great job!!! "
Rich is knowledge and very helpful love taking or car there he gets you right in and his prices can't be beat. I recommend this shop to everyone!
I had an online appointment for 0800. I arrived at 0800 sharp to find the lobby door locked and 2 mechanics standing in the first bay. I walked in front of the bay to where they could see me. They made eye contact and then looked away ignoring me. I fi
Excellent, as always. Good service at a good price.
"talking to rich and his guys about repairs is like having family looking out for you!!!! they always explain things and great trust is there!!!! rich and kevin and company have my business from now on,they always prove themselves to good people to do busi"
"Repeat customer and will always go there for any car repairs needed, for tires, inspections etc. "
These guys at the Webster location are awesome. I had a special ?careful? request bc of my cream leather seats and they didn?t get a speck of oil (unlike other company?s) on my seats. I?ll be moving to Henrietta soon and will 100% make the drive back to We
Always a great experience at he Webster Midus on Empire blvd! Great place!
Always excellent and fairly priced service from Rich and his team.
out standing service and great priced i saved over 100.00 compared to other garages !!!
"rich and his guys are the best , they have my work from now on and i am calling my daughters tell them as well. all these guys need raise's. i finally found an honest repair shop. keep this up and you'll have to expand!!!!! great job guys!!!!!!!!!!!!!"
"Rich and his team are awesome. They are super honest and willing to work with you. I was referred to them by a friend and I'm so glad I listened. I drove to this shop from LeRoy, NY and it was worth every penny spent. Thank you Rich for running an honest b"
"I will never go to a different mechanic. I have been coming to Rich now for almost ten years and every time I do the prices are fair, the mechanics are knowledgeable, and Rich is endlessly accommodating. They don't need any more business, I am sure, but if"
Great Mechanics, Great Prices. BRING YOUR CAR HERE!!!
Went here based on previous reviews. Was not let down at all! Amazing place bring your car here!!!
"I unexpectedly had to stop in because my caliper seized and was smoking. They helped me figure out what to do, and didn't pressure me to get everything fixed here. Didn't charge me to look at it, and didn't treat me badly for choosing to have it towed out."
Always friendly and helpful at this shop.
Best ever! Love Webster-Midus!
Best company ever I will always go there if I need anything with my car
"I had the best interaction I have ever had with any mechanic. The staff were nice and polite and the owner rich was on top of everything. Great shop, great atmosphere I will never take my car to anyone but them. I would highly recommend this place to anyon"
Great Service great people
I HAD MY DAUGHTERS CAR IN FOR A EXHAUST LEAK. RICK KNEW JUST WHAT IS WAS. GAVE ME A PRICE I SAID DO IT. IT TOOK SOMEWHAT LONGER THAT EXPECTED. BUT OLD SCHOOL RICK STILL CHARGED ME THE QUOIT THANKS
While traveling to Rochester for the day. My heat shield got loose and was making a horrible noise. I called Midas and they took me right away. They fixed the problem for an unbelievably low price. I highly recommend them
I plan to go back there for my future car work. I think the men were professional and friendly. The most important thing is that the car was inspected and everything I asked to have done was. They didnt pile on a lot of other repairs. I think they saved me some money.
"Rich and crew have taken great care of our vehicles. He never sells you anything you don't need, and is always fair with labor costs.Strongly recommend!"
I stopped in with no appt. because I needed to get my brake light fixed and didn't want to get a ticket. Rich had it done in a jiffy and refused my payment. I get honest dealings with him.
Highly recommend if your looking for a good and honest shop. Service is phenomenal and i will be back with any future car troubles.Rich and his crew are awesome!
they were great thanks again rick i really appreciate the job well done and then honesty
I have had an honest and straightforward answer to my situation. Rich is a good man and means what he says-Great Service!
"Rich and his team at Midas Webster have been servicing my vehicles for the past several years. They are always professional, courteous, and honest. Rich and his team have earned my trust and therefore my business.... and always my recommendation to others"
"My 2003 Buick Century has been serviced twice at Midas Muffler in Webster, N.Y. Once for exhaust system repairs, and the 2nd time for the windshield wipers. I am very happy with the work done, and by the friendliness of the people there. Rich, the owner, i"
awesome service. great group of guys.
By far the best stand up group of guys. Helped me out in a tough spot and couldn't have been happier.
This Midas does wonderful work. I have been very happy with everything they've done for me.
Always fast, friendly service.
great service at a fair price. will not sell you any service you do not need. i wont go anywhere else
Always great, friendly, reasonably-priced service!