There is ALWAYS room for improvement.
Everything went great! Best experience I’ve ever had from scheduling, customer service, work done and wait time.
Work was completed that timely manner
Easy scheduling appointment. Oil change, tire rotation done in reasonable amt of time. Pleasant service
One more great experience will do it.
Real down to earth people who tell you the truth and are to the point. Very helpful and fast. Even matched price and didn’t try to over charge like a lot of places do by telling you you need stuff fixed that isn’t broken. Also did a free complimentary evaluation on my car with pictures. Love them.
The man was very kind and explained to me in detail which oil I should use in my car. He also complimented the state of my car.
When I called for my appointment I told the rep that I was informed my car was occasionally misfiring and recommended that I have it checked out. The rep was able to break it all down with ease. After a few minutes at the location, the rep showed me that one of the spark plugs needed replacement. They got it (and an oil change) done very quickly with no headahes.
Shaune L is amazing when I needed something from them he helped so much and communication was wonderful I would recommend this place a million times!
Shawn, the service manager was very friendly and helped me out a great deal. It was the best and also the mechanic explained to me in detail how I can access my videos the best.
Bathroom needs attention it was filthy
The staff is very nice I’ve never had a problem going to Midas they always have great coupons and the staff always gives me them without asking and they remind me when it’s time to come in again
No pressure on services. Prices are reasonable.
The staff did a great job
Shaun was great to work with. Excellent follow up
It’s an auto repair shop it’s fine
Sean and Dennis were fantastic!
Friendly staff. Made an appointment over the phone, showed up 5 min before appointment time and my car was on the lift 5 min later. Provided an inspection report with a list of recommended services required and was not pressured into doing anything on the spot.
Great staff and knowledeable
Midas personnel identified a mechanical issue unrelated to the oil change which would have impacted the safety of driving our vehicle. Upon the advice of Midas personnel, we took the car to the appropriate shop for repair. Were it not for the concern and diligence of members of the Midas crew, this safety issue may have led to dire consequences. Our sincere thanks! Erin and Bill Dague
The friendliness was great make you feel very comfortable what they said was on the moneyHome run
Sean&dennis very professional, very friendly, and help. Make sure that my service is completed.
Great Customer Friendliness!
The manager was so friendly and explained things to me.
I consider the Howell NJ location my repair shop for all my vehicles so in essence I’m always highly satisfied.
The staffs are accomodating and fasf specially the mechanics
Dennis Soto who took care of my vehicle was extremely professional and courteous. Dennis and his staff always provide honest answers and great service.
Super accommodating and great work .. thank you all
The front desk person was very helpful and knowledgeable about my vehicle and the service required.
Great service, great price
Shaun and his service crew are very professional and friendly and explain exactly what your vehicle needs.
They staff are very friendly and very helpful take time to explaining every details. Thank you for your patience.
The service was good and they were all very nice. Took care of my car. Computers went down. So I did not get my email or text which I would have liked.
Professional +excellent service
"I can not say enough good things about the service I was given today! Dennis was extremely kind, helpful and knowledgeable. He explained everything to me and was honest about what needed to be done! I will recommend this shop to anyone looking for any car repairs!!! Thank you ??"
Everything was great until I got on a highway and experienced a shimmy in my wheel at over 60mph which I did not have before I went just for an oil change. Did not want or need my tires rotated and now I'm guessing they are unbalanced. And I live 70 miles
"Came here for a custom exhaust job and welder ruined the material, practically blew through it and ruined all the pipes, needs to be re-welded. Suppose to be a trustful company but very disappointed."
Excellent service *the car sounds(the exhaust system)-sounds*runs quiet
The guys had a big job, parts and labor.They were all professionals they took their time and did a nice job
"I have had to take my car to another mechanic! They charged me, but did not do the work!Not recommended! Never again!"
"Reschedule service after dropping dually off for 4 rear tires ($1000 almost). Get a call 3 hours later that they couldn't do it because o e tech is out WITH COVID. Another tech went home sick that day ( oh boy, maybe covid too?) Let's get possible Covid-1"
Been coming to the Howell location for years and as of Saturday 3/20/21 I got an oil change and was told I immediately had to replace my alternator. Called out of work on monday 3/22/21 and came back 10 am for the service and was told I could pick it up by
I recommend this location for all your car repairs. The workers at this location are honest and capable mechanics. I've had my car serviced twice at this location and I've been very satisfied with the service.
Don't recommended this place for car repairsTwice they got the work done in my car but incomple. And creating other problem that i had to pay someone also to fix it
Great service, reasonable prices and knowledgeable technicians
They will charge you more then it should cost becouse they will say thing are broken that aren't and after it's done they will not do it good and say something else is broke they didnt even tighten my control arm lock nuts which is very dangerous they dont
Excellent customer service.
Excellent service. Staff were polite and gave me exactly what I needed. Not pushy with upselling. Gave me all the options to help with my decision.
"I had an oil change from here, while pulling out of the parking lot I noticed check engine and oil pressure light lite on dash. Went back in and they could not figure out what went wrong. Had to bring to the jeep dealer, $145.00 later the wrong oil filter"
The service experience was excellent.
It was great. Didn't have to wait long. The staff members were thorough n did a great job. Great people skills. Explained upcoming work for my car. I always go to Midas for services
Friendly staff good service
Great job and great people.
I came in for the 4 wheel alignment that I bought on Groupon. After I left it was slightly better but still off. I took my car to another establishment and they showed me on the machine how out 3 of the 4 wheels were. Now my car drives true.
Great customer service as usual. Highly recommend.
i did not have a car serviced at the listed service center. please inform me where you got this information.
Replaced a part they said wasn't covered under warranty and broke the new part in the process of installing it.
I have been taking my truck to Midas for many years. Disappointed because constant change in staff. Considering switching shops. My sister is also a customer there.
I took my 2011 Jaguar XF premium in for a rear left hub bearing the price is two and a half hours plus the labor for the machine shop is 75 to $150 I walked out paying $900 also I'm in the Machine Shop they said they had to rebuild the rear hub now it's fu
Excellent excellent service! He told me exactly what was needed and fixed exactly the issue. They were all a pleasure to deal with. Was very quick service. Very satisfied and highly recommended
Great and speedy service but best of all honest!
Came in for a tire change and be a rotation. Randy helped me out with a great set of tires!
Service and staff were pleasant, took longer than expected due to not having the correct parts for my vehicle in stock
I loved the services my Jaguar received! The owner was so polite and gave me and my mother honest to god advice. 10/10
"Went in because brakes where leaking fluid, found 3/4 rusted brake lines, over a 3 day period, which I had to rent a car, they replaced 4 brake lines.....REFUSED TO GIVE ESTIMATE....EVENTUALLY PAID OVER $1700!!!!Asked him to change oil, never happened....n"
completely installed 4 BRAKE LINES WRONG, most are rubbing against the body....COMPLETE SHODDY WORK!!!! complained to Midas corp, but never heard back...COMPLETE WASTE OF MY HARD EARNED MONEY, STUCK ME WITH A $1500...and had my car for 3 days. Need to have them done again by someone else....
excellent service. great service team and manger
My daughter took truck for oil change which i usually bring and pay 45.00 with tire rotation. Well guy was rushing it was a 5pm appt. To get out to his mother in law. told my dsughter no time to rotate tires. He said the charge for oil change is 85.00 and
Very long wait (almost 2 hrs) just to be seen with being on time to the appt. very poor mechanic service
Great service. Guys explained everything to me.
"The service I received was phenomenal, they made sure they took care of me and my car and got me in and out on a timely manner. "
"Overall my experience was very positive. The only thing was the $30 off coupon wasn?t taken off the bill, but didn?t notice until after I left."
Manager Nick is probably the best mechanic manager that I have ever dealt with. He is knowledgable and straight forward. He tried to accommodate me in every way possible. The work was done great and in a timely manner. I have found a new spot to bring
Love this Midas location! Friendly and knowledgeable staff. Manager Nick is awesome!!!
Nick is a great manager And the guys that work there are awesome. Will always bring my cars there
Everything was good and done in a timely fashion thanks I?d recommend friends to go there and get their vehicle worked on
"As usual, provided excellent service."
"Awesome customer service, great prices!"
MUCH APPRECIATED HOW THEY DID THEIR JOB....NICHOLAS THE MNAGER IS A GREAT DUDE....HIS WORKERS DID THEIR JOB PERFECTLY....AT LEAST IN THIS DAY AN AGE SOMEBODY GIVES A DAM HOW THEY DO THEIR JOB....BRAVO
"I have some car issues including bad tires which were not in the budget to replace, but not only did the midas crew help me with the one I desperately needed to replace but the pointed out the issues with the rest and gave me some time to save for the othe"
"nick was great but i?m Not happy that they didn?t rotate my tires. It says it on the paper but I always mark my tires before I bring them in and when it was returned, the tires were clearly not rotated. It was stated to me that they do this every other "
Work was done on the vehicle and I have yet to formulate an opinion it?s too soon
"Replaced a flexible pipe, the car is actually making more noise than it did before. They seem like have no idea what the issue is. Keeps taking apart put back together same noise again. The tech and manager seems like not know what the problem is. Not a go"
My car was serviced within the scheduled appointment time. I will be selling my car. After the courtesy check I was advised that everything was in good working condition and it is the best time to sell the car.
I was told they needed to remove and replace my timing chain at a cost of $3200.00 I declinedI went to two other service experts and both came up with the same engine diagnostic readout!!I settled with Firestone of Jackson which replace my vent valve and c
"The guys were really nice an efficient, didn?t try to sell me unnecessary service but those I will need in the future and I was in and out."
Great service/knowledgeable staff. Quick and efficient.
As usual the service was quick and reasonable!
Forgot to turn off change oil signal otherwise service was excellent.
Great service,fair prices and courteous.
You tried to price gouge me for $750.00. I will never give you my business again. You lost my trust and you are being reported to the better business bureau.
My repair was great. Been going to midas for roughly 30 years. Always have been pleased. They are my engine repair people.
"Pete, Nick and Rob are the best. They turned my Jeep nightmare into a dream. Fair, honest service with a great human touch that made me feel like I was the only customer in the shop. Great great great"
the service was professional& excellent!!!
Mustafa who performed the service is an excellent mechanic
Helpful and friendly mechanics. Very fast and effective service. I'll always choose Midas!
Done on time at a good price
I was going to let it go but you asked my one and only time at Midas and no one knows what they are doing the manager took it upon himself to take my car fob apart to show me the key and it has not worked right since and the message of low battery will no
The experience was a good one for me. I would definitely go back.
service & care of my 2015 Sentra was excellent!!!!!
Job was done with no problem and I was very satisfied
Great job my truck is humming
"Check engine light on, the Midas manager told me it was the sensors. They replaced them for 650$ and no sooner on the road the check engine light is on. I take it back they they tell me it appears to be electric. I don't feel comfortable and take the car t"
Completely satisfied with the service I received.
Very honest and upfront about what was wrong with the vehicle and I really appreciate that that?s why I will be a returnCustomer
Yes I would simply because you guys are honest and upfront about everything which will always make me a return customer
"If I could give them 0 stars they deserve it! I had my exhaust system replaced a year and a half ago. Soon after their work the system began rattling, I had to bring it in three times to have it adjusted. Now the tail pipe is hanging off the car and it sou"
"Staff is pleasant and helpful. Didn't gouge me for all sorts of stuff the way some places try to do, especially with women."
Was very happy with manager Steve and his crew. Reviewed the problem I was experiencing and took care of it in a professional and prompt manner.Nice Job!
Everyone was really great and very professional and helpful. It was a very nice experience going to Midas of Howell.
"was from out of state va. exhaust tail pipe broke off exhaust started to hang down went to midas cause there supposed to be quality exhaust repair center,wrong waited around for 5hrs for exhust repair ,started down hwy after 5pm well now there closed, the "
Very quick and the mechanics really know what they're doing. My car is always fixed right the first time and I never have a problem!
We gave this place another chance because we got a good coupon in the mail but we won't be returning. My husband made an appt both times for an oil change and both times the car wasn't even brought back for over 30 mins. My husband was there for 1.5 hours
Easy to get an appointment. Very accommodating . Fast friendly service. They won't try to sell you anything you don't need
"Always get great service, that's why I KEEP GOING BACK!!!!!!NEVER try and rip me off, always honest....this needs fixing/replacing right away, these things can wait...."
Midas oil change is cheaper than most
I noticed I had a nail in my tire in Staten Island but I waited to go to my regular place of service Midas in Howell nj. Manager Steve addressed the issue immediately and checked rest of my tires without asking.. The small nail was taken out and advised th
As always great service.Also informed of future required service.
"I have been having some problems with my truck. First, I brought my truck in due to a check engine light. They told me I needed a new O2 sensor. I replaced that for over $300, but that night the check engine light came back on. I brought it to them 3 mor"
Tim the service manager was excellent. I needed a rear axle he got it for me and had his workers come in early the next day to get it done for me cause I needed the car later that day. Tim and his team delivered what more can you say.
"I used to go to Mr. Tire but they were inconsistent with inspecting my car. Had an oil change coupon to Midas and they were accurate and awesome with their recommendations, plus any recommended service was offered with a coupon or discount.If Tim makes a r"
"On 10/24/05 they charged me $757.53 for replacing all brakes and said the work was guaranteed for life. Then on December 7, 2015 I heard grinding and stopped in and the person at the desk said to leave the car it wasn't safe to drive and it would be cover"
"I received an oil change from Midas in Freehold. I was informed I needed a new head mount brake light, and serpentine belt. I made an appointment with my mechanic the next day to get what was recommended. When I gave my car to my mechanic he informed me t"
a little overbearing trying to get me to stay there after all they wanted $2000...... got her done with larger speed brakes and ceramic pds for $945
"The service was excellent ! Manager Brian and Mechanic Chris knew exactly what my car needed. My car has been stalling for many months now, but since I have started doing work at the Lakewood NJ Midas my car is not stalling anymore ! The customer serv"
Great service done by professionals at reasonable prices.
"waiting to here from midas consumer complaint ,still hopefull someone will call ,rob karma will cath up with you you know what i mean. the customer comes first my ***............. leaks hangs low and loud , good job guys you ripped me off "
"had my system replaced on a 1990 chevrolet berreta it hangs low it leaks and is louder than it was when it had a hole in the old muffler ,mike seems to be unavalible now ,had to deal with rob who does not want to know anything ,told me it was dumping fu"
i brought my car in for an a new exhaust system on 4*21*12 * i dealt with mike nolan* immediatly i noticed the car was as loud as it was when i broght it there*a new muffler was put on but didnt resolve the issue 500*00dollars later *the system is hanging