I was highly satisfied with my Midas experience for the following reasons. Ease of making my appointment online, and availability and variety of appointment times. Friendly, knowledgeable, counter staff. The time estimate I was given was accurate. Check-in and check-out was easy. I was provided a link to my inspection which I could review.
I was satisfied even before my visit I was able to request and confirm an appointment without having to make a phone call was wonderful! Then coming in Bill was friendly and direct not pushy about anything. The waiting room had cosmopolitan magazine in it. I spent maybe an hr waiting for the service and so far I am happy with the results I will definitely be coming back here for all my future services
Bill was great and very helpful.
Everyone there is always great!!
Bill hoey is a great manager and communicates well with all his technicians and customers. His automotive knowledge is superior. All the technicians at this location on So. Willow St Manchester NH are a great group, and their workmanship is exemplary.
Great staff. Able to fix my issue right away.
I’ve been with this Midas for many years and trust all that they do.
I got my car in and they were so helpful in looping in my father as I am a college student so my parents don’t live local. They communicated so clearly between me and my dad to help get my car back to a good state.
All the guys were helpful and really nice! Made the experience quick and easy, definitely will be going back! Dan and Bill were awesome.
everyone was nice, fair price and done quickly
Dan, Jeremiah and the team are always helpful, friendly and courteous! Cannot recommend them enough!
Although the cost was much higher than I would have liked, the technician was able to do an oil change, brakes w/rotors, as well as a major wheel repair with little prior notice.The communication was excellent, the repair time was appropriate, and the location was well kept.
Bill went above and beyond to help me with my breaks, I came in because they were grinding he took it in for an inspection and came back with a detailed answer, he broke down each price and why it was needed, when I ran into a problem with being a little bit short on the bill he was able to help me with financing and a small discount. Bill was extremely friendly with me and my two children, it was a really great experience for going in being so anxious.
Easy to schedule. Easy location, great staff
Great staff, good price, easy process- start to finish, will recommend to family and friends
Best place to go employees r extremely friendly and the service really great
The guys in the front were very nice and helpful, also had good conversations that showed their experience with vehicles and maintenance. they clearly communicated items that came up during the inspection and we created a clear path forward.
Very easy to get an appointment. Very friendly staff. Good communication. Timely performance of service.
The staff was professional and courteous. The service was quick and timely and scheduling was very easy.
No over pricing, or BS. Very honest and finish work in a timely manner. Communication was kept after dropping my truck off on things it needed and honest about what it didn't need when I was told by another Company it did.
Customer service was amazing! Also explaining options in future for vehicle that i will defintely be taking advantage of
Every one was very friendly and the tech Joe did a great job. Keep up the good work
very transparent when it comes to what is necessary. and what can wait.
Very friendly atmosphere. Technicians very knowledgeable and explain issues in layman's terms.
They are always kind and professional. They explain what happened with my car and what is needed to be done with repairs also.
The reason that I have been using the Manchester (NH) Midas location for over eight years is the staff. From the technicians, mechanics, supervisors to the managers, the staff is the best that I have found. They are friendly, knowledgeable and have earned my trust. I will not go anywhere else to service any cars, because of the staff at this location.
The service technicians were great
i had a slow leak in a tire.they fixed it and charged me nothing.
There use to be drinks available there to have while waiting. There are none now, it feels like they did this because of originally COVID, but now it feels like it's just to save a couple of extra bucks.
Chris is our service technician and he is fantastic. Scheduling with Dan our service manager is also very good and he explains all the service requirements for our vehicles.
Guys were great and quickPrice was good
Midas associates were friendly and knowledgeable. They were extremely careful to explain what was going on with my Jeep, my available options and the costs involved. Not being a car guy, these things were much appreciated.
I have to tell you, the guys I talked to at the counter were awesome, super friendly, and happy. I have a fleet vehicle and this was my first time to this Midas location, but it will be my go-to from now on. By far the fastest, best service I've had on my fleet vehicle. These guys were all great. I'll be recommending them to my coworkers for sure.
Chris has been my technician during my visits. He is a technical professional and the service he has provided for my vehicle is outstanding.
Staff is very professional, friendly and knowledgeable.
Dan and the guys always explain everything in lay terms
Be doing business here for years
I always have such a great experience and enjoy fantastic customer service at Midas Manchester. I recommend to all my friends and will continue to go there for as many services as I can. I have nothing but good things to say about them!!!
New mechanic Joe did a great jon
Friendly, thorough and a good price
This shop is amazing!! I have been coming here for years and bring my husband's and daughters cars also. Jeremiah, Bill, Dan, and Chris are literally the best! I can't say enough great things about the Manchester NH location and the guys there. They treat me like family and I trust them wholeheartedly with my cars!
Very pleasant customer service, prices were good , pointed out some items I would need probably on my next visit and pointed out some of the prices for them .
The folks at this Midas are always exceptionally friendly and courteous. The communication is clear and there is never any high pressure to spend more money or have something else done or make another appointment.
Our service technician Chris was most helpful and professional while taking care of the vehicle. Dan and Bill were highly professional in the scheduling process.
I used my roadside assistence when my car failed to start. By calling ahead, my mechanic and I thought it was likely that my fuel pump may be at fault, but we couldn't know for sure until they could do a diagnostic. I sent my car ahead with the tow truck and was sure it would be recieved safely. When my mechanic called to affirm our theory, he explained what needed to be done and gave me an estimation of the costs involved. My car was ready the following day. I'd like to thank "Bill" for his time and patience in explaining the repair, and also "Dan", who followed up carefully. Midas in Manchester is my go-to shop. They have always been dependable and friendly.
What happened to the link showing my inspection result let’s?
Great customer service & always so helpful
very good job just keep up the good work
I have been to this location before. Staff is very good and through. Staff checked tire tread to be sure new tires are compatible. Work done in less than an hour.
The service I've received over the past several years has been outstanding. This is why I continue to use Midas.
I have been going here for years because I get treated well and service is spot on. Dan and Bill are the best!
The friendliness and attention to my comfort is always a big reason I go to my Midas. I see the same faces every visit. The associates seem to like eachother, conferring or joking a little; they like working together, I think.
Jeriimia, Danthe tech and Cris all did a great jobe helping me outwit the check engine light on and fixing the issue. They should all get a raise!
They use to have a more friendly environment in the waiting area, a coffee bar, a fridge with soda options, a water fountain that works (it does not currently). I had to fill my water bottle from the bathroom sink, which is not the end of the world, but I wish there was another space that I could have filled my water bottle.
Customer service is awesomedan was great as well as everyone therein and out in a timely matterlove my BF Goodrich tiresthan you all and happy holidays
Jeremiah and Dan were very helpful. They communicated the issue and recommended fixes.
Bill and the rest of the crew go above and beyond to help and accommodate me always.
I am always satisfied by going to Midas, the people are friendly and answer my questions completely
Cris the mechanic is always the man. very friendly an quick turn around. Keep up the good work!
Friendly associate and well knowledgeable techs
ease of in and out. friendly associates. kept informed... while waiting for my car could her clear explanations of services for other cars with words you could understand. just a bunch of nice guys. been coming here for over 25 yrs
I have been going to this specific Midas for years and I have always appreciated the staff that work there. They have always been very friendly and helpful for my family. There have been times they've been able to provide additional assistance on things that I didn't realize were going to be an issue with the car, so I have appreciated that.
Cris always does a great job (the mechanic) and Bill (manager) is always acomidating along with John
ive been going to this manchester midas for almost 6 yrs . they are a great team always satified.
Dan was very easy to make an appointment , very friendly. Took my car in on time , gave me an update . Did the service …a very friendly place to be .Very clean ..have been going to this location for years .., wouldn’t go any where else .Thank you for Great Service ! Bobbie Grant
The Manchester Midas always go out of their way when I bring in our car or truck for service an Bill who works up front on the counter is awesome.
All the guys at Midas are great to deal with, they are very professional and courteous. Special kudos to Chris who works on our vehicles, he's a top notch mechanic.
I was recognized and called by name by the gentleman at the counter and by the mechanic, even though it has been a few months since my last visit. The work was completed promptly. The truck runs a lot better.
I think John at the desk is great and everything was explained good.
Great group of people who work at this manchester location. Been taking my vehicles there for almost 6 yrs now, very satified
I am very impressed and highly satisfied with my visit. Always a great experience, and I recommend to all, thank you!!!
The mechanic was so polite and very good at what he does.
I live in Florida, so I would not drive up for a service. I was passing through when my AC stopped functioning. They took me right in and fixed the problem. Very thankful and blessed by the service!
I scheduled my car in because I had the brakes replaced last year and I was having a lot of "bumping" when braking. The associate at the desk was so friendly and helpful, told me if the job was covered that they'd just take care of it, if not they'd call me. My car was ready, no charge within 4 hours.
Great job keep up the good work
As always service was great and nice meeting the new desk person, John. Very pleasant. Thanks for all you folks do for me :)Sandi
Bill the service writer is awesome , Chris the technician is the best will only have him work on my vehicle. Two Amazing guys
Prompt professional service thanks
They performed the task contracted for properly
Always friendly customer service by the employees at the desk. Services done to my satisfaction. tires checked for pressure and filled Windshield Washer Fluid Reservoir. Saved me time from coming back in May for the yearly inspection sticker, recommended after my oil change. Wait time was not long. Great Customer Service!
I love the Midas team in Manchester. I usually wait but i was sick so my sons handled it.
I got all four breaks done on my VW not that long ago rotors and pads for $500.00 this last appointment was just for front breaks and rotors and the cost was more than $500 for half the labor and parts as my last visit. Prices are insane and unsustainable for working class Americans. Front pads and rotors should not bemore than $258.99
Jerimiah scheduled my appointment when I asked/needed service done. My technician, Chris, got job done in a better than timely manner. Job was completed earlier than expected.
One of the mechanics had trouble finding a part for my vehicle that I was told was on the premises, so the manager, named Jeremiah, took very good care of me. He went above and beyond to make sure that I was a satisfied customer. Despite the set back, I will continue to be a loyal customer due to Jeremiah’s effort to make sure I was happy with my visit.
The staff John, Bill , Mike Chris and Jeramiah are always friendly and treat us with respect. They are always upfront and there are never any surprises. I will and have recommended to everyone!
Ive been comming to this Midas in manchester for 5 yrs. Verygood service advisors. Why i keep comming back.
Very easy to schedule the appointment and met all the needs that I was asking for. Very straight forward with pricing details and expectations for time. Only downside is that I paid $1400 for services, if I had the time, that I could have completed for under $500. That is a big price burden to bear.
Great mechanic. After another shop did repairs on my SUV I still had noise coming from my front end so I went back a couple times & they couldnt find the source. Mike found & fixed it! I'm so glad I came to this shop. Front desk guys are awesome as well. T
"The staff are very open and honest, told me clearly what I needed. Always a pleasure to to work with them"
"I thought I had found an honest place to take my vehicles. Another let down :( Took my vehicle in for one issue but, that issue was not corrected and I was charged 3X as much for something altogether different. Bummer. Wont be back... The search continues "
"while on an extended trip a tire light came on. Made a quick stop at Midas Manchester & these guys were great. Checked the tires, changed the oil and had us on our way in about an hour. Polite. professional, & thorough. Thank you!!!"
"Very accommodating, detailed coverage of my needs and treated with respect "
Completely above and beyond my expectations! Awesome service!!!!Great people!
"Courteous, and Professionnal done"
Easy, great customer service.
Great service- I like the fact that they send a report of their inspection and pictures of my car parts.
"Technician, Chris, is always knowledgeable and professional. I bring my vehicle to Midas to have him do any work that I may need... oil changes and more. Jerimiah got me a good price on the tires that I needed also. Thank you to their whole team."
The service was great. I had my summer tires swapped for winter tires. I had an oil changeI had the transmission software updatedI had the drivers side seat heater repaired.
"Honest and dependable, they always show me what is going on with my car. Service is fast. "
They were fat reliable and very efficient
"Dan, Chris and Jeremiah....you are the best!"
midas got me in and out very quickly
For the very first time I have to write a less then positive review. After my son complained about the pricing I did some checking and realized that I could get the same parts ALOT less expensive at certain parts stores. It appears you are buying at the mo
Great service and pleasant service representative.
"In and out, on time (by appointment) and no surprises.Dan is pleasant and professional and even helped me save money."
Very cooperative Drop me off at my work and pick me up. (just around the corner 2 miles)
Fast, courteous & punctual
So walking in the guy at desk ?dan? didnt make eye contact rudely stared at computer and was very short with me. Every other customer that came in he wAs kind and welcoming too :/.. so ok... then while going over my inspection breakdown he talked down to
I made a 2:00 p.m. appointment and the car was serviced as soon as I arrived. Very good service and I will be bringing my vehicles back when they need servicing.
The guys at Midas are great. They always take care of me and make sure I leave satisfied.
"Jeremia and his team are always professional and do an amazing job at a fair and reasonable price. Great service, great warranties and always a pleasure to deal with. This Midas team is my go to for all my services. Keep up the great work!"
They do a good job. a little pricey for the labor and i don't like the fee applied just to look. $25.00 I had already showed them the problem.
VERY COMMITTED TO CUSTOMER SERVICE
Awesome place..no place else I would bring my car been going to Midas for over ten years...Chris is the only one I will let work on my car he is the best..Jeremiah no words can say he's just terrific and there's Dan at the counter who has a great personali
I would like to review their services however I had to leave after not being greeted or acknowledged at the front counter for a good five minutes while two employees stood in front of me.
Good service. Complete diagnostic testing done with pictures. Report sent over text message/web. Good communication from staff.
5 * * * * * Completely satisfied!!!!
Fast car inspection. Decent price
"I highly recommend the Midas garage and store on 22 Auto Road, Manchester. They are the only people I allow to work on my vehicle. 5 stars."
Passed the NH state inspection.
"Very good service advisors and mechanics, they do a great job!!"
"I?ve only been to this place twice, both for oil changes. The first time the front desk guy was quick to say it?s going to be 2 hour wait to get to your oil change, you should make an appointment for tomorrow. I said no that?s fine I?ll be patient, I was o"
"I added my current phone # 603-260-9622. [text]I will ONLY see you folks when I see or hear a problem.P.D. Friday, 4-19-19. Salem, NH."
"I want to write a nice review about Ryan at Midas in Manchester, NH.Ryan works on my Titan Pro 4X truck and he does a great job. He took the time to explain and show me a few things. I liked that a lot. He?s built a trust up with me and he?s the one I want"
"When I brought my car to Midas, it shifted hard when changing gears. I brought it in for a diagnosis of the problem. After a few hours, I was given an invoice for $800. They wanted to change two speed sensors as they apperently had no way of knowing which "
As always your customer service is outstanding!!
GREAT MIDAS excellent service writers!!! Loved the new pictures of air filter and other components to show if need replacement. lots of customers will like that for sure!!!
Midas took away a lot of anxiety and reservations I had about my car before a big road trip. Ryan was extremely helpful and walked me through everything I needed to know and was very informative. Ian was also super friendly and a funny guy! I will definite
"Jerimiah and Dan are awesome, honest people, very friendly! Super fast service! Love the service both of my cars receive! Would definitely recommend these guys and Midas????!!!!!"
They did an excellent job of repairing my vehicle at this location. I would recommend them to a friend.
tech didn't listen to me while i told him exactly what was wrong with my exhaust and charged 50% more than the estimate. Plus, they never fixed backup light.
"As always, the Manchester Midas team went out of their way to resolve my issue, at a fair price, with excellent service."
This shop did a good job of taking care of my car. I appreciate their service and consideration. I will go back there soon for my next oil change as well.
"I had the chance to work with Jeremiah and the crew when it came time to do my inspection. I had brought it to the dealer and they wanted to charge me a ton of money to fix something that was not even wrong with it. The guys at Midas, actually showed me wh"
Running a oil change special for $19.99 but tell you they backed up 2 hours when they have 7-8 bays and only 2 bays had cars in them. The parking lot was very quiet as was the waiting room. Only people seen are Midas workers!
Both agent was good and professional. However they missed out on rear differential fluid change, otherwise I had great service on my car
"Jeremiah, Dan and rest of staff are fabulous as always! Happy Holidays!"
"I fully trust Manchester Midas to work on all our family cars. They are honest, knowledgeable, and get the job done right. We are not local but are always willing to travel to this particular Midas because the staff is the best around. "
"I had my car towed to Midas on Sunday because it broke down. On Monday morning the found the problem, immediately ordered/installed the part, and had me back on the road within an hour & a half. They did a great job & they come highly recommended!"
Always great and upfront. Will tell you what you need quickly and what can wait a bit. Cost is a plus and they give you options when they are available. Great people to work with and I tell everyone to go there.
"I think that the shop does a good job of trying to help the customer. The friendly text messages go a long way too. It's a nice, clean place and the service is prompt."
"This is the best car repair service shop I?ve ever encountered. Everyone here is courteous, friendly and professional every time I come here. Highly recommended."
It is a great help when they showed me the problem.I?ll be back absolutely.
"The man at the front desk, Dan, was very friendly and helpful. Midas was BY FAR the cheapest annual state inspection I could find for $25. Almost everywhere else is twice that cost. They told me the appointment would take an hour but they were done in 40 m"
I always get great service!!
Did a good good in diagnosing the problem my van was having.
I can't imagine taking my vehicle any place but here!! Wonderful service & personnel :)
"I must admit that I do not know how cars work, and inspection season causes me anxiety. Your gentlemen took me out on the floor to show me my brake linings and we discussed some options. I was in and out within an hour...Jeremiah spoke to me like a relax"
"I went to this Midas because it was close to my work and I had an issue with my car that scared me enough I did not want to drive it on the highway to my normal Midas. I dealt with Dan who was extremely rude to me and tried to price gouge me. Also, Dan cal"
Excellent service did a great job
Best experience I?ve had in a repair shop ever. Dan was great price was right on and my truck was fixed quickly! Nice to see people that care about customer service!
I've been bringing both of our family vehicles to Midas for just over 2 years. The team is very professional and clear on what needs to be done. I've had some major work done in addition to routine maintenance and am very pleased with the quality of work d
"They answer the phone EVERY time. They do NOT put me on hold (and leave me there.) They are friendly and they show and explain anything I'm curious about to the depth I choose to ask, including none. And the work they do is stellar. Worth the 30 min. drive"
"I went in for an oil change and they found a few other minor maintenance issues. Dan kept me informed and gave a detailed explanation of each one. It took no longer than an hour to get in and get out, great service all around! "
They always treat me as family and and make sure I?m taken care of!
The staff at the Manchester Midas on Autocenter Road are great, and take very good care of their customers. They know the meaning of customer service.
I received horrible service! I will never be back again. Daniel Smith was rude and disrespectful!!!
"They are always so helpful and friendly,I like it there and tell everyone about it."
With Midas you always know up front where you stant. Great service
Attentive and caring staff, makes a new customer feel at ease.
Said I needed transmission fluid flush and brake flush. I did the brake flush within the last year so they did it again at no cost.
"The team at Midas is so great, they get you in and out quick as can be. Great customer service!"
Pricey but they did give me a ride to work and picked me up. 0ne mile. $950 after vets discount
Everyone from the minute you walk in really care about your concerns. They really go through your vehicle and address to you the consumer any issues. I was also given a ride home also which was such a convenience. Thank you all at the Manchester Midas!!
Quick service and fair prices. I will continue to use this location for future service needs.
"Jeremiah and the rest of the crew are polite, efficient and great to deal with!! Oh and great sense of humor also :)"
I was very dissatisfied with Midas's quality of work. I had new brakes installed in March 2016 by Midas and then needed new brakes again in October 2017. Midas blamed the pre-mature brake wear to caliper failure. Independent mechanics have indicated to
You guys did just fine. As a matter of fact you went over and above the call of duty. T/B came in for an oil change and you tightened something up in the motor that was rattling and driving me nuts. I've only owned a 4 wheel drive only 2x in my lifetime a
Nice Work! Very Professional! Class act!
Good people. Solved brake problem and we are happy to have our truck in good shape again. Thank you!
well done on time very satisfied
They work with you to get your car Care complete.
"I drive a 1999 Saturn and as you might expect, every year holds greater anxiety as to the outcome of ""inspection"". But from the moment I arrive in my Manchester NH location I'm made to feel welcome and cared-for. Dan was behind the counter and listened to "
I found them to be very honest, understanding . This is a company that I would recommend to my family and friends.
Easy, and competitive pricing.
"This Midas doesn't even deserve 1 star! Jekyl and Hyde don't be fooled, nice on the phone, get there and they don't know you, and they don't care, not only don't they want to work or talk professionally to a customer Dan was so RUDE to me in person in fron"
I went to midis to get my ac fixed I always go to this midis beacuse they always look around to get you the best deals I've been other places before but since going here as my 8 year old son says this is our Midas but they do great work and have never had
Excellent service. It did not take long. Extremely. Nice and wonderful customer service.
Friendly, helpful and quick service.
Great service! Will recommend!!!
Good honest people. I would recommend people to go there
Good people there. Very honest. Extremely helpful
Cool.. But they intend to find stuff wrong in your car so you can spend money to fix it.!
After getting a great price for my tires while I waited I was impressed by the time the manager and service people spent with other customers explaining what they observed and without any pressure tactics to cure them. They also discussed which should be r
"This site has professionals that help guide every customer to cost effective, safety first based, repairs. I have an Audi and an Escalade and this is the only place I go for repairs or routine maintence. "