Right in at time of appointment called me with what was found fixed it timely fashion checked my fluid tire pressure did a state inspection
They are always great to work with at this Midas.
Long time customer because of their professionalism, knowledge and commitment to community
The mechanics are very friendly and work quickly and efficiently. Their services are top notch every time I make an appointment. They always tell me why they would want to replace parts and always make it known that I don’t have to purchase anything extra if not extremely needed. 10/10 experience every time
Quick, efficient and friendly service.
Represenative was veey friendly and felt genuine.
Friendly service, respect for my vehicle, quick turn around
Steve was excellent in communicating options and pricing. Very friendly.
My dad was able to get an appointment same day for his vehicle, which needed an alignment. John was very welcoming the moment we stepped in the door. John was very helpful and knowledgeable and provided us with great customer service!
I've been a customer for several years. I like their community support and I trust they are truthful in their assessment of my situation and needs.
Excellent customer service, great communication, and timely service!
They did exactly what I asked them to and for the price they said they would do it for
Communication was not good. I was not told during first visit that parts required were not available. Was told they would call when available so I could bring car back in. They didn't call me.
I have been going to this Midas for years. They know me and my vehicles. I get great service, and it is always in a timely manner.
Friendly service and good communications with the staff
Great serve, great price guys were awesome
I would have liked that when getting an inspection and a tire rotation that the tires were filled to the proper air pressure levels.
I took my car in for an alignment. I did not realize a problem until I was in route to my next appointment. Every time I stepped on the gas pedal I noticed an unfamiliar loud sound coming from my exhaust. I did not hear this sound prior to my alignment appointment. I was very happy with my appointment until I drove off and realized my car did not sound "normal". I did not have the time to address the problem with them today. I will bring my car back tomorrow morning. I assume you will rectify the problem at hand. Thank you.
Honest and friendly service. I'm planning to go back for the process on my new tires very soon.
There’s always room for improvement. This location and manger/owner is great which is why I continue taking my car there.
I had an on-line coupon for an oil change, tire rotation & a multi point check. My tires weren’t rotated based on the summary of services provided. There also wasn’t any indication that the multi point check was done. I didn’t realize this until I reviewed the paperwork once I got home.
appointment scheduling is easy - online. Auto Tech called me to discuss issues that needed fixing and the job was completed in the same day.
The price was posted, it was easy to look up your site and schedule my appointment & the service was performed quick.
Steve always gives me optimal service.
had to reschedule twice and they were polite and met my requirements.
I am a long-time customer because of the service, trustworthiness, personal interactions and communication and because they support the community.
thay are friendly and helpfull
Honesty. Guys who work at the location are 'car guys' who know and appreciate vehicles. They have the technical expertise to repair almost any problem. They are careful with vehicles that are valuable to their owners [photos provided before work begins, etc.] Detailed vehicle reports provided.
Been going there for years. Always great service.
I have been a loyal customer for several years and I feel like I am being robbed. A $29.99 part cost me over $700. That is crazy expensive not only do I pay for labor I pay a shop fee.
"My experience with Midas has been long but very bearable. Pat has been amazing through it all! He is honest, trustworthy, and actually has a good sense of humor. He put a motor in for me and did a great job! He helped me in so many different ways, I am ver"
"Awful service, kept our car on the lift and didn?t tell us they couldn?t complete the work by the end of day, even though they previously had said they would. "
ALWAYS SATISFIED WITH work performed on truck pleasant staff Always back work performed
A great team that works very hard to get all they can get done in a day. Always impressed with how well everyone manages for how busy they are and they are always friendly.
"Every experience I have had with this shop has been excellent. I have been treated fairly and treated well and recommend them highly. The latest experience was for a exhaust system issue, Pat and his crew fixed the problem, for less cost than the estimate,"
"Steve, Pat and crew did a great job with our vehicle. We will definitley be going there again. Thank you guys :)"
"Had a very good experience with Pat, he helped us out and was very respectful. Did a great job"
"Staff very helpful and accommodating, have used this establishment several times, all positive experiences. Work performed in timely manner and several times before scheduled appointment! Will use again!!"
"Had inspection, oil change and winter tires put on. Conveniently made appt online. Friendly staff confirmed my appt and what I was having done. All work VERY reasonably priced. All done in a VERY timely manor. Highly recommend this shop!"
I absolutely love this place... They take care of me when I need my car done.
Mechanic left visible sweat on center arm rest. Which is particularly gross and careless during the pandemic
Great price and service. They check everything and rotate your tires for free with an oil change!! Awesome, happy I came here!
The staff was able to fit me in for such a short notice. Quick job!
Awesome service. Absolutely no complaints.
"Very good job as ususal, thank you!"
Great! Everything was done timely and our car is running great! We take both of our cars to Midas - have been for the past 3 years and have never been disappointed!
"Oil change, no appointment needed. good price and they check everything. Have brought all 4 family vehicles there. "
"From the professionalism of the employees, the cleanliness of the waiting room, the low prices and the quality of work, there is no better place to take my car. "
"I am always very pleased with the service, I went in for low tire and was able to do my oil change early to save me another trip into town. Thanks again!!! "
Fast in and fast out - well done!
The staff is so helpful and trustworthy. They never overcharge or try to sell me things I dont need. I actually enjoy getting my car serviced/repaired. The concord location is the best!
I want to thank Stephen for all his help and to the crew for repairing my car while I taught my class they provided a ride for me and all my equipment to NHTI and my car was ready when I was. I am so thankful!!!! Great service!!!
"Great service, great people !"
"I have brought my vehicles here for years, and will continue to do so, whether for an emergency or for a routine oil change."
Came here for a simple inspection. Steve was rude sexist and plain rotten towards women. Never again will I go there.
Was treated rudely by Steve the so called store manager will never go back just because I'm a girl doesn't mean you talk to me like I'm stupid.
"This is one of the best places I have been for service, prompt reception. Prompt professional service in the bays. Good communication between service manager and my self. Wait area was clean, there in nothing here not to like. Go see them you will not be d"
"Purchased wiper blades from a local parts store, the young man Kevin helped me install them,very friendly and even though I'm not a customer of his installed them free of charge. I will come back for service on my car. Thank you Kevin for all your help."
"I would just suggest to someone that when you go in, don't expect to leave with the amount you thought you would spend. If you need a brake job, compare prices first. I feel I paid too much. I will say the staff are nice people. "
The service manager Kevin was the friendliest automotive representative I have ever met not forcing customers to pay for something and helping them understand by showing what's going on with there vehicle he is also very polite to his customers. Derserves
they were able to get us in on short notice, but very expensive
Price quoted vs price charged was not the same.
"I want to thank Don and the rest of the staff for helping me out. They were great at checking over my car, last minute without an appointment, before I leave on a 9 hour road trip. I have been here before for oil changes and inspections but this will now"
Have been to this location3 times to try to get an oil change & service unavailable & not even asked if I would like an appt. RUDE & UNINTERESTED! Definitely would not recommend this location.
The technician and staff were professional and courteous.
I always go to Midas... Great staff
Service was good and prompt courteous would recommend
Thank you for always taking good care of my vehicle! Customer service is always amazing and my wait is NEVER long!
I have brought three successive vehicles to Steve and his competent team at Concord Midas. They are all fantastic. I will continue to bring my vehicle there. I have utmost trust in their skills and their advice. They are not only competent but always frien
Love the team at Midas in Concord NH. Steve and Don deserve a raise!!! Best service!
"We had a particulary difficult problem to diagnose but each time the problem resurfaced, I was attended to immediately. I was given an initial price quote but ended up paying hundreds less when the job was actually completed. Steve and Don are reliable an"
You got the job done quickly and provided me with a relaxing atmosphere. Thank you
"Can't thank Midas enough for their great service--quick, quality and at a great price! Thank you!"
"This is the third vehicle I have entrusted to the Concord Midas mechanics. I am always happy with the work and find the employees to be pleasant and respectful. The manager, Steve, is a trustworthy man and has always provided me with great customer servi"
I dropped my vehicle the night before for an oil change and state inspection received a call around 9 AM detailing what was needed to pass I ok'd the work and by 11 AM my vehicle was ready. The work was done quickly at a fair price and the staff were all p
"I am writing this to show my utmost disappointment at Midas. I has by brake pads and rotors replaced in the end of 2013 for 600 dollars and have to replace them again now within 2 years. This show how poor, cheap and unreliable your products are. When I"
"Steve, Don and the rest of the crew make you feel as if you're family while they professionally service your car. A great team."
I had an appointment for an oil change and tire rotation scheduled for 12 Noon. I didn't leave the shop until 1:45pm -- almost 2 hours for an oil change with an appointment is absolutely obnoxious. The gentleman working the counter was very nice and friend
Midas has serviced our Subaru Impreza and Chevy Truck.Their work is superb and affordable.They do not try to sell you stuff you do not need or want.The manager and the technicians and mechanics are nice people.The shop is well run* you get what is promised