When I asked on the phone the day earlier specifically how much it would cost for a full synthetic oil change for a 2022 Chevy Tahoe the gal on the line said $89. I said ok and later set up the appointment on line. When I came back the next day at the scheduled time the same gal told me my total would be $139. I reminded her what she told me the day earlier and she said that I hung up too fast as she said she said the price started at $89. Not what I heard , besides there are no full synthetic oil changes for 2022 tahoes. Why even pretend to confuse a customer that the cost could or would be $89 if it wasn’t possible from what I asked for. When I questioned that in store she told me to not raise my voice ( which I wasn’t ) and I agreed to have the work done as I was already there and my ride back to my office was outside. The guy in the office was very nice when I picked the car up. Not a fan of bait and switch as I saw it.
very professional staff members and Great courtesy tour customers, and very polite, explaining issues and very generous with great attitude
had a lifetime warranty from 1986. not only did they honor it, they customer friendly and no questions on coverage.
Technician identified other issues for me to consider.
Great and honest service.
Staff were friendly and told me how much it was going to be, what they were gonna do, etc beforehand. It was easy to make an appointment and they were right on time. The people here are great- never try to sell you something you don’t need. I trust them so much!!
Amazing staff. Super friendly, knowledgeable and honest.
Everyone at this location cares about taking care of the customer and explaining the repairs needed to be safe on the road as well as explain the benefits of repairs vs maintenance. Such a wonderful crew there.
Very clear prices, helpful and cordial staff.
Great location fast and friendly
Great service. Knowledgeable and friendly staff. Quick and easy to work with. Job was well done and staff was descriptive and helpful throughout the whole process! Thanks!
Really easy to get booked and super friendly service. Explained everything to me in terms I understood and made sure my vehicle has everything it needed to get me where I’m going and made great suggestions
The best place I’ve brought my vehicles! Will always recommend!
We brought our car in for new brakes and was given an outlandish quote for services and recommended more work than necessary.
Very knowledgeable and the customer service was fantastic. Didn’t feel like they were nickel & diming me either. I would recommend oil changes, tire repair.
Easy to talk to. I could tell they new their business. They kept me informed on the work that was being done. Didn’t have to wait too long.
Repair made in a timely manor even with added services.
Attend to customers who want to purchase your services. I requested a quote on repairs and have not heard back from the manager.
Service was good but it took a little longer than expected.
Everyone is friendly and explains things well without being patronizing. Cost was explained up front. They are great at general advice in addition to the topic at hand.
I spoke to the lady who quoted me tires and was told they were $220each and that’s correct that is how much they are anywhere But when i arrived suddenly were the highest tires in the world at 333 each which was wrong to tell me to come in they had them and were a reasonable amount and when I’m there four tires were going to cost 1800 km dollars. Then she priced me a different tire and would cost 1180 my bill was 1258 so no I’ll not recommend or go back to the Midas in Fargo ND. I don’t think I was done right at all.
Shelby was extremely helpful. She listened to my story and back history of the issue. She was patient if I had a question for her she would put me on hold and ask the technician and come back with answers. Her explanations were great.
I have been impressed by everyone I've dealt with at this location. It's such a reliable place I brought my car from out of town to have the major repair done because I knew the price would be fair and the quality of workmanship top notch.
Every employee of Midas was very nice and friendly. The technician that was working on my vehicle pointed out a couple of things that were starting to happen with my vehicle that weren’t necessary to fix right away
They explained everything and they answered our questions
They got me an appointment that day when everyone else was booked. They were super friendly and still took my car in even after I was over 30 mins late. They even found tires in my price range when the ones I wanted were out of stock.
Went in to get an oil change and also have my headlights fixed and was happy they explained everything to me and then come to find out my headlight was find and the headlights I was going to purchase wasn’t what I had on my vehicle. And they explained in detail the difference was with my headlight and that I was better off waiting for my headlight to go bad and then come in and get them replaced. Very happy with the experience, the communication, the willingness to assist me.
I called when my vehicle randomly broke down out of town, the employee told me to bring it right in and he would have it looked at ASAP, he even gave suggestions on towing services to call, and they managed to finish my surprise issue by the end of the work day which happened to be just before the weekend!
Friendly customer service and they listen very carefully as well they explained pretty good
I called asking when they could get me in for a battery replacement and he said I could come right away. I got there and they got to work right away and were done quickly.
Along with the scheduled service an inspection was done and found important issues that need to be fixed.
Fast and professional service
They told me my alternator was bad and it would be almost 700 to replace it and I called ny regular guy and brought it there instead where it was found out that the battery was in fact the issue and my alternator was perfect still and regardless, the price for a new alternator and labor for my car year should only be about 400 maybe a little more but not more than 500. They tried to scam me out of 700 bucks.
Austen and Shelby were great to work with!
It was quick and easy. I have been going to Midas for years and I’m always well taken care of. The staff is up front with what needs to be done asap and what can wait.
Honest, communicative, and didn’t try to up sale
I had a chirping sound with my brakes and Ray was able to identify the issue and fix it very quickly. He really knows his stuff and now my issue is fixed!
Ray did an amazing job showing me what was broken on my vehicle. He also was great at communicating the risks of why the problem happened. Shelby did a great job creating me and getting me in to be seen so soon. She was fantastic at telling me how much it was going to be to fix my car! All around everyone was super welcoming and helpful!
They told me they were going to check fluids like my washer fluid and they didn't.
Won’t be back I am moving out of state. The Midas store in Fargo was great during my time in Fargo. But it’s time to move home to Montana.
Really friendly staff got me in right away, really nice,
Cause I've had my exhaut system redone 3 or 4 times. No so good in quality or products
I have been doing business with Midas for 4 years and have always had a wonderful experience.
Pleasant people and atmosphere.
When I first called the lady was more than happy to set up an appointment. I had to cancel and the guy offered to set up another for me. When I arrived I asked how long it would take since I unexpectedly had to work later that morning. They kept that in mind and she went above and beyond to be sure that she checked me out and notified me of suggested services. I was really pleased and surprised at that because she stayed aware of that and it was very much appreciated. Unfortunately I had the service done a few days ago and I forgot their names, but there was someone there training the front desk representative and they were both excellent representatives for your company. The building was very clean and they handled all the customers after me with the same care and respect. The refreshments and entertainment were much appreciated as well.
Shown me why I needed an oil change, I said I had one a month ago, I wanted someone to explain the need. I would've liked to see the oil filter and the oil.
They were very welcoming and got my car in very quickly for the oil change. I scheduled my visit in the morning and they were able to get me in that afternoon.
Explain to your customers what you are doing before you do it. Give your customers the opportunity to make a decision if they want an estimate on all of your services. That’s not integrity!
Great customer service and promptness in getting the work done.
The job was never done and they told me that it was all ready to go, that is a criminal act for a company like this to do. I am sharing it with my social media friends what you people did was very bad and criminal in nature. Michael L.T Gbolokai 7014910103
They were fast at it didn't have to wait for the job to be done .
Everyone was great, had good communication and worked with me while I was on a work call.
All of the Midas employees are kind from the moment you step in the door. They make sure to answer all questions so you are left with no confusion on the situation
Awesome staff and amazing service. Did a great job on my car and wasn't to pushy on up charges
Price, friendliness of staff. Willing to give me a ride also.
I have been going to Fargo Midas for years, c/o old MRG. Mike. I purchased new Firestone tires a year or so back from Mike. So I scheduled a routine tire rotation n oil change. The price of the oil change was never mentioned. After paying for the oil change I asked the attendant, so next rotation every other oil change or 7,000 miles? The attendant said nothing but the Mrg. Came out and said. Every other oil change is old school thinking. He then went on to say "that if the car is running good, let the car take care of it's self "??? What the heck is that mean. Tire warranty is important to me and my car. Let the car take care of itself??? Plus they put the wrong Information indicator on the windshield. Mileage was written wrong. Going forward I will take my business elsewhere. Never to return or mention anyone for service.
The work was done quickly when there was a two-week wait in other auto shops. Seemed very professionally done and the mechanic, Christian was very helpful and thorough.
The general manager at this location was absolutely amazing and so were all of the staff! They checked in often and had small chats with me also, I definitely enjoyed sitting there, and I was dreading it before hand. Thank you Midas team!
I made an appointment online, then found that the store didn't use the system. So I have to call to make another appointment.
I was extremely impressed by the work Thank you midas and the crew 🙏
The team goes the extra mile & are always very accommodating, knowledgeable, friendly & easy to work with. They are honest & I no I can trust their recommendations. They let me know what they use on their own or families vehicles.
Had an appointment and never got notified about progress until the next day when it should been done the day before
They explained in detail what had happened to my vehicle and worked to help me resolve the theft. I’m going back next month to have new catalytic converters installed.
Do the work that is stated about tire rotation and inspection. The passenger side rear brake is shot and makes lots of noise which anyone would have been able to tell just by driving it into the shop.
Great customer service, very friendly
My battery was dying on a -20 morning. Live 200 miles away. Manager got a battery and had it installed in an hour. I was very happy.
The manager there was so friendly to me and helped me get a great deal on tires. They were quick getting my car done. The manager even went and picked up the tires for me ! It was a great experience.
I went in for an oil change and front windshield washer that didn't work. They did the work requested and then did a thorough exam of my car. He explained to me items that should be repaired/replaced and gave me an estimate of the work that is needed. I will return soon to get the needed repairs.
The return call to confirm my preferred schedule was very prompt considering I called mid morning! Got me in on time, called and explained estimate at scheduled time. However, I must interject that I was not informed of muffler options and prices. I took what they told me over the phone. Tailpipe and muffler replaced within the time frame they allotted. When I came to get vehicle. Staff was very friendly and also informed me of a manifold leak which they stated they do not work on manifolds, but will give me some references when I am ready to fix that. Very pleased.
The guy at the counter was nice, polite, and courteous. Work was done as I asked and seems to be quality so far.
I had the same work done at this location before. I was told they do not honor any warrantee on brakes for rack n pinion. $2000. plus dollars to do same work they had done before. Hard has to trust a place who does inferior work and refuses to honor their lifetime warrantee. when they are questioned then they remove $69.00 on work of over $2000. done in the past and had to be done again. Midas nationwide will not be recommended by me.
It felt like an average expericence. It didn't blow me away. It also was not bad at all. I was satisfied with my visit. The employee was very friendly and I was notified of issues and cost before there was work done on the vehicle.
The store manager is a great initial contact. Handled my issue, and was amazing at keeping me updated with the work.
We've been here for a long time over the years. Plenty of great history with care along the way. Love the crew there.
I’ve been going to this Midas for 10+ years and they always do a professional job.
I love you guys and you are the best. I'll always be one of your customer forever.
I?ve walked into this shop knowing I?d leave with a hefty bill but I left knowing I?ll be back for any brake/tire needs.
I?ve been to Midas a couple times and each time everyone has been extremely kind! They want the best for their customers and are willing to do what they can!
Kyle went out of his way to help me and my son. I am over 600 miles away and my son needed help and Kyle stepped up and got the job done. In and out quickly! Would definitely recommend him and his shop!Thanks so much
I want to thank you for the quick service today . Getting the break light in so my daughter could take her text! Thank you
Most honest place I ever been too. They fix what needs to be fix and only that. The manager is amazing and so are all the workers. Will definitely go back and recommend them to all my family and friends.
I had just left home to start 2 week road trip and my coolant hose blew so I finally rolled in around 1AM called every shop around they took my truck in and fixed it and more I only got the managers name but Kyle was amazing and took it upon himself to tal
"Mike, Kyle and zach are absolutely awesome they really know how to make you feel comfortable that your car is in safe knowledgeable hands , wonderful customer care & service ,your not just a customer or number here they make you feel like friends or famil"
"Made the 40 mile trek to take advantage of the $49.99 full synthetic/tire rotation promotion on my 2019 F-150 with 15,000 miles on it. Guys at the store were very nice and friendly. My advice would be to make sure and get a quote and do not take the prom"
Fast and friendly, very easy to work with
It was wonderful! They fixed a pretty big safety issue within 2 hours and I was able to drive home the same day I brought it in.
Oil change and replacing belts went good.
"With no appointment Fargo, ND Midas was able to work me in and replace my front wheel bearings. My wheels were about ready to fall off. A day later I could of lost a front wheel which could of caused a accident. I have never had nothing but excellent ser"
Came in for a simple oil change and ended up paying way more than needed with unnecessary work done.Will not return.
"Mike?s staff have always been very helpful and always make sure that when I leave, I am set to go. They go above & beyond at times also. Definitely would recommend to others."
Great service with super friendly employees!!!
Midas is always my first place to go when something goes wrong. As a women I have had some places try and lie about what is going on. I have never had that here. Mike is so nice and great to work with.
I love my guys at Midas!! Great service and wonderful people
"Good customer service, I would consider going back."
"My car was starting to smoke so i called Mike in Fargo.let him know. He said ill see if I have time, he did! Checked it out, also changed my oil, let me know what my choices were to get the issue fixed (front axle seal broke) , gave me quotes... I will al"
Brought vehicle for Oil Change. That went good until we needed to do another oil change. Midas was booked so tried going other places...couldnt do it because when they did oil change they tightened the plug so tight no one can do it. We went to 3 other
"After our blow out south of Fargo two weeks before and the tires purchased in Ohio, Mike and Kyle went to work and got us a tire. And, since we don't live in Fargo, they arranged so that when we came back through on our way to the Black Hills, the tire wo"
"I'm always so pleased with the service I get! Seriously have the best mechanics in town! I'm always so well taken care of, thank you Midas for taking taking care of me!! I would absolutely recommend Midas for any car needs. And I will be a forever customer"
"After spending months back and forth with 2 different mechanic shops, I chose to try another business. I walked in, Mike was super nice, thorough, explained everything! We made like a business plan with the work on my vehicle. I am amazed by the difference"
"I can count on Midas to give a prompt appointment , a clear diagnosis, and a great repair job. They keep my car running reliably winter and summer."
Tried to replace my wheel bearing broke my suspension spring while trying to remove bearing. Will cost me $300 as they won't cover their damage.
"I was in for service work the day before leaving for AZ. On the way the next day seen heavy grease stains on door post, trunk lid, door handle. I called manager and submitted photos, he was apologetic and said , get a quote and I will take care of it, whic"
They are a bit expensive but fast expecially when time equals money.
The guys at Midas were amazing as always. Friendly helpful and diagnose and fixed my van quickly. I recommend this store to anyone that asks me if i know any good honest mechanics.
Midas is so awesome. I always take my car there. The guys that work there treat me with respect. They always answer my questions about what is wrong and why things need to be done. They walk me through why a part is bad. They explain everything down to the
"Made an appointment and was very satisfied with the work performed... was out in no time and my brakes work great! Reasonable price! Highly recommend..,"
They did a very good job..
Unprofessional to say the least. Requested an appointment online and I got a confirmation email saying that they will be contacting me within 30 minutes to confirm the time. An hour went by and no phone call. So I called them. They said they had my name bu
The mechanic and great job. The person who helped me was excellent in providing me what else needs to be done with my car. His explanation was greatly appreciated. I thoroughly enjoyed my conversation with him. I would highly recommend your services.Co
Few days after the service my car's wheel was about to run apart from the car as it seems Midas didn't put the bolts of the wheel tightly. It was going to be a bad accident. However, i parked the car immediately when i noticed the sway of my car side by side. After stopping the car i saw one bolt of the wheel is missing and others are very loose.
Mike and the guys have been taking care of my cars for years! Best part is Mike doesn't cry when I pick on him :)
"I have been a repeat customer to the Midas in Fargo, ND for many years. Mike and his team always do an excellent job!! I do not take my car any where else for repairs!! They are very trust worthy and do not do anything that doesn't need to be done!!"
I cannot express enough how great Mike and his team at Fargo Midas are. I have been taking my car to them for the last several years and I plan to continue bringing my vehicle there for life. I always feel like they are being honest with the work that need
Fast friendly always have good advice never try to over sell you anything you don't need only place I will take my car
I have been to a lot of places to get oils changes and to get work done on my car and this place is by far the best place! Very friendly great customer service. I never go anywhere else! Thank you!
"Prompt, efficient and honest. Will continue to take my car there."
"While on terminal leave, My left rear caliper was stuck and wore down my brake pad & rotar. The staff was friendly towards military and provided solid professional work with the best price around. "
Hard to sit in the waiting room at certain times of day because the sun beats through the glass and down on you. So good service experience, aside from bring nearly blind and forgetting to wear sunscreen.
I was here visiting from Sioux City IA and realized I was much overdue for an oil change before heading back to Sioux City. Looked around for places to get an oil change and called numerous places and immediately over the phone I could tell that they were
"I have four cars, and for one reason or another each of them has needed large or small repair. This Midas shop is wonderful. I am especially impressed with the customer relations. Every effort is made to explain the repairs, to schedule the work accordi"