Eli was wonderful customer service and service was excellent. Able to do oil change when another provider was not able to.
I arrived early for my appointment and Travis was able to take care of me pretty much right away.
Made an appt with the Republic rd. Location to get my suspension worked on. Day of work, the computers crashed and i had to go to another location on Battlefield rd. This location was able to help get me done in about the same amount of time even with the delay.
The person who took care of us was very knowledgable and friendly. We appreciated having him to be helping us.
Everyone was friendly and communicated well! I've been here before and will definitely be back!
Very professional the lady at the front desk was very professional and polite
I was able to make my appointment the date and time I needed. Midas made an honest assessment of what my car needed and explained it to me. Fast and friendly. I love Midas!
Nice woman working the service desk
I went in for an oil change about a month ago. I asked if they were able to check the steering as well, as that was on the Fritz. After fixing that for about three days and replacing the power steering pump I had to drive up to Saint Louis for an appointment and when I got back oil was leaking out. Went in and they said that nothing was wrong with the oil filter that had been put into the car. The power steering completely faults out on me and I just recently put it back in there, they informed me of an oil gasket that is bad, something I had suspected before, and that needs to be fixed for $800 or so and the power steering pump went bad again. This was “resolved” and when I picked up my vehicle when they said that it was done and ready, and ready to be driven on the road, I tried to drive it home. I made it about a mile down the road and the car will not shift gears. I went in for an oil change a while ago just for the car break down, while in the shop, to the point of not being able to shift.
They always take care of me and let me know f there is anything that needs to be done.m
The staff were friendly, I was finished in a timely manner. Staff knowledgeable
They got me in before my appointment and out fast and the price was good they told me about problems that need to be done to my truck soon
Russell at the front made it just a great experience.
The employees were extremely professional and friendly
Online scheduling very easy. The man checking us in was pleasant, professional and informative. The process was quick and timely. This was my second visit, I'll be back again.
They always take care of me.
There was a guy's with a we the people head cover he was fantastic and so nice! The manager was there super friendly!! This was my first time there great impresses
Friendly and efficient staff. Timely service.
I needed some advice on my very old car and when they immediately saw that my undercarriage was complete rust they saved me money by skipping the requested inspection because they knew it would fail. I also got advice on things I can do with the car and were able to fix my headlights enough so I don't get pulled over while I wait to get a different car. I'll be coming back when I get a different car to get it inspected for sure!
Called for an alignment and they said as soon as I could get there.Friendly staff and it took well under an hour to finish.
I had an appointment for 1:45 - it was 2:30 before my vehicle was even taken to the bay. I understand that delays can happen, but we were waiting in the lobby and no one even acknowledged that the delay was going to be so long.
I have been going there to have my oil changed & tires. I trust their judgement on what needs to be done.
Excellent service and communication. AJ is a professional and highly qualified at his job.
I've been coming to Midas for about 10 or fifteen years now. Wouldn't want to go anyplace else because they give such excellent service.
The service here is above par than anywhere else in town! They took such good care of me, and took the time to answer my questions honestly about a sound my car was making. I will definitely be back to get my oil changed and anything else I need!
Full synthetic with a tire rotation was much more reasonable than expected. They got it done in 25min!
I printed a coupon directly from the Midas website for the location I went for the service. The coupon was for an oil change and tire rotation for 24.99 that didn't expire until 5/1/22. When I presented the coupon at the store I was told it couldn't be honored because the price of oil had gone up. They said it was a corporate problem, not theirs that the coupon was up on the website. I was charged 39.00 for the service. The service writer had zero customer service skills and offered no apologies or remedies to the situation. Just "it is what it is" attitude. I've been bringing my Jeep here for years, but I don't like the way this was handled at the store. I also wrote to Midas in a separate email about the situation, maybe that's why this survey arrived. I understand that prices my have to go up, but if that's the case take down the coupons if they cannot be honored for the discount.
"My oil had leaked due to an error of a different auto shop, very frustrating situation. Midas fixed the error and also negotiated on the price! Super understanding and helpful employees!"
Very professional. I've used this location for various situations & for many years and always very satisfied and plan to continue doing sol
I was in and out so quick!
"although i had scheduled on line, they didn't have me officially on the schedule and yet they got the truck in and serviced. Missed putting a mileage sticker on the windshield, after all, he is a Raiders fan - insert puking face - lol"
Great costumer service they did a good job
Was going to charge me when I asked for help to put the battery box back on my trailblazer after they replaced the alternator. A little customer service goes a long way.
Great work, less waiting time too
Always a Great Experience.
Just great customer service all aroundAbove and beyond!!
"I have been a customer since 2005. For the first since being a customer, I was taken advantage of when charged for brakes. There is not a reason for this type of business. You lose loyal customers. I have never been this angry!"
Great service. Fast and easy, staff was friendly.
Great service, best price on tires. In and out on time.
I went in for oil change then they found I need a cabin filter and some new windshield wipers so I was in and out of there in about an hour and that was having to order the filter and back windshield blade wasn't too bad they work as fast as they can
We showed up 45 min before a doctor appointment and they fixed flat tire immedietly 15 min. They were very kind. I recommend them for anyone! Thank you so much!
I could not believe the excellent service I re eived. They did a overall inspection for free.I was very impressed. I would recommend Midus to my friends
1st Class Customer service and Trustworthy
Good job, thanks. It was done timely
I took my car in for an oil change and wanted my brakes and tires checked. They checked my brakes and found that my rotors needed to be replaced. I believe John is the employee I dealt with. He was very attentive while I was explaining what I was experienc
"I have a VW Jetta which is normally a complicated vehicle for an oil change considering it?s a German made car, but these guys get it done within 30min! Also, the pricing for a Full Synthetic Oil change is usually over $85 at most places, but Mida?s is ins"
Great people, super honest and helpful
Price is always high but overall great work!
Bunch of great guys workin here that shoot you straight and offer you services that fit your needs. Never been before and was a very pleasant experience. Thank you.
Friendly staff, no pressure to try to buy any additional services and get me done within an hour time.
I will always go to them !
Had a great experience with my oil change and tire rotation. Y?all made it easy!! Thanks y?all. I will definitely be back.
"Thanks to Chris and Phil, for the great service and treating me with respect! "
Today I had my car tires rotated. When I left my wheel was locking up. I called at 5:00pm. Tom stayed untill 7:00pm to make sure my car got fixed an was safe to drive. Thank you again for all that you do.
I was very satisfied with the service I received!!!!!!
Tri-Lakes Motets has imposed a 3% surcharge on credit card usage. Im looking for another dealership that does not have that feature.
Got my car done in a reasonable time and told me what I needed extra and not pushing it all to have it done in one day.
"I made an online appointment for a muffler issue, and as an afterthought, checked the brake box, as my brake light had come on. After my (free!!) exhaust and brake inspections, the staff were very thorough in explaining everything they found, the risk/seve"
Service was very good and timely
Done quickly and on time as usual
called Midas for an oil change/tire rotation...Chris got me right in and out in a lil over 30 minutes!!!....20 bucks for both!!!...im extremely pleased and will be back....awesome experience!!!
Very pleased with service and pricing
We?ve taken our cars to many car repair shops and Midas by far goes above and beyond all the others. They went out of their way to get our car into the shop and they kept us updated while it was getting fixed. I would highly recommend them!
They were able to get me in for an oil change the same day and got my car back to me super fast.
Midas on battlefield road in Springfield Missouri goes above and beyond to try to help there customers
Midas did a great job with my inspection. They were fast, reasonably priced, and pointed out some things about my car to keep an eye on. They didn't push for things that didn't need to be fixed right away. As I am on a tight budget, this is very important.
Every time I use them they do great service with consistent professionalism.
"I just wanted to share how awesome these guys are! Tom has helped me through so many car issues. They?re always honest, efficient with time and work to help you save money when dealing with problems. I highly recommend!"
"Chris and his crew always do a great job. I needed my oil changed badly, they were able to get my oil changed in a fast and convenient way. I had no appointment but they were able to pencil me in and get done what I needed."
Awesome service, quick and efficient.
Chris and Cody were amazing stayed open to help us make it home great place great people
I love coming here for my oil changes. The gentleman at front desk is great and always provides amazing customer service and provides a comfortable environment while you wait for your vehicle to finish. This was my second experience here and I would highly
"It was a crazy busy day for the people at Midas when I dropped my car off. There seemed to be a problem in the system and my appointment wasn't in the schedule (or maybe I accidentally made my appointment at a different location), but they fit me in anywa"
Great service, good price, and up front staff.
This is my shop of choice. Great explanation and work to make my vehicles run better.
"Quick service, friendly and helpful staff. "
I get great service at Midas with John and the crew. Friendly-quality service. Flexible appointment times and I can get an approximate cost ahead of time.
"The Store on Republic Rd, has Great Fast Service, Adam and the Guys are friendly, and they really know what they are doing. It's a nice feeling when you get your car fixed, to see the staff have a high confidence level, and back that up with an equal level"
He ignored me talked nonstop about himself and Florida. Was more worried about what was on TV. Basically he was slow and distracted and I was in a hurry to get to work. He had all the time in the world and seemed bored. I on the other hand had 10 min!
The employees are great and took the time to shop around for the best deal on my tires. I also needed repairs done and had my SUV back the same day! Thanks guys!
Thank you to my Midas for such an amazing experience. From the time we walked in to the time we left. Not only professional but personable. Chris (I think that's his name) explained to me in detail what my van needed to keep me and my 7 children safe on th
"We love the people, the customer service, and the willingness to work with us to get the job done right!"
Left my car there while I worked out next door. When I came back my car was ready and they had found two small nails which they removed and then aired up my tire. The nails did not cause much damage so they fixed up my tire and I was on my way. Super frien
I have gone to Midas of Springfield for years and I love it Chris is so awesome he is the man he is always so nice and sweet and always answers my questions when I have them and he can get me and my car (Big Red ) in as soon as I call and their is an openi
Excellent service. Price is right!
"Cost was similar to other shops after applying a few discounts in the store. The service time to change front roters and brakes was much longer than expected so plan on dropping off you rig and picking it up later. Dropped off car at 8 am, called us at app"
Oil change and tire rotation. Very pleasant and efficient. In and out in a short time.
I can't say enough about how pleased I am with the service there. The work was really excellent as was the customer service.
"Came in for an oil change on a Friday with no appointment and was back on the road in about 30 minutes! The staff was friendly and inviting. The waiting lounge was clean. Would recommend going for great, fast service! "
"My husband and I were visiting from Denver, Colorado and needed a quick fix to get us back to Denver. I called Midas and they got us in and out in 20 minutes. Everyone was very professional and eased our stress about our drive back home."
"I scheduled a lot of work, brakes, rotors, and muffler. They told me it would take several hours and would be pretty expensive. They found me discounts and deals and were able to save me almost $200, and the charges were reasonable. They finished almost"
"I brought my daughter-in-laws car in for an emergency tire leak and also noticed that her car was way over-due for an oil change. Even though they were very busy, Chris got the car in as soon as he could. They took excellant care of me. Thanking them ag"
Great work and quick service. Wouldve preferred a bit more friendliness at the front counter, but otherwise excellent process.
They did excellent job and saved me a lot of money with their honesty
Wait time was reasonable and inspection was done quickly.
Great job. Friendly service.
Midas is an excellent place to take your car! They are friendly and always have my car done when they say they will. Prices are good too!
Excellent service wonderful customer service as well
Service was great and fast. Cost was way above what it should have been.
Told me to be there early got there at 1 waited till 3 they put the truck on the rack put it down and send out the door and said they didn't have time to do it after waiting 3 hours driving 60 miles round-trip taking off work losing $23 an hour that's a jo
went to midas at glenstone and stouis in springfield mo.wanteda front end alienment.ok waited so here he came with all this ****about what i needed.tires brake dragging.i told him no.must made him mad so he told me he couldnt do it .the frame is bent.take
As always very friendly with great customer service.
Don't use this place for auto repair! Chris Stuckey was rude and I smelled alcohol on him when he was speaking with me. Pep Boys is next door and they don't employ alcoholics.
"I?ve been bringing my car and my mothers car to Midas for several years now because they tell you the truth, don?t ***** you over on price and both Chris and John are very nice and friendly "
Excellent service was in and out quick and their representative Chris Stuckey was able to answer any and all questions I had for him regarding parts and service. Overall great environment I will be coming back
i was headed out of town and needed a tire that was loosing pressure looked at quickly. I called and explained my dilemma and Chris Stuckey said to come right in. He was able to get it in quickly and repaired so I could make my trip. I have since recommend
"I had the pleasure of meeting Chris Stuckey and having his assistance in the process of my car maintenance. He was very friendly, and also very professional. He gave excellent quotes on services as well! I would definitely return! "
"I am sad to have to write this review. I made an appointment, but my car sat in the parking lot untouched for an hour while I waited in the lobby. During my time waiting, I witnessed the person at the front desk complaining about his job and making sexist "
Great service. And parts and price....A
Oil change and brake check.
Did an inspection and honored coupon. Good service
I took my car for an oil change with a $19.99 coupon with free rotation and also got brakes on both axles. I got the free rotation but was charged $34.99 for semi synthetic oil.
"I came to Midas on the 14th of October and came in for a new battery. The battery was just fine and so was the installment, but the guy who installed it came out and said that I might have a problem with my alternator because the battery wasn't putting out"
I've been coming to this Midas for a couple of years now. They have always gotten me in and out quickly and are friendly.
Car was fixed in short amount of time and at a lot less cost than expected.
Yes I Have Been Doing Business With This Location For A Few Years now John Crowder And His Crew Are Very Polite And Very Helpful With Customer Satisfaction To The Service Of Their vehicle .
pretty quick service. nice employees
"When John is working in the shop on Battlefield I have never ran into any issues what so ever on repairs, he makes his instructions clear and concise and is easy to work with."
"Midas offers exceptional service in a timely manner. They have a very friendly, informative and well qualified staff that surpassed my expectations. I was very pleased with my experience and would recommend Midas to anyone looking for automotive services. "
"I will never go to a midas shop again. The proffessionalism is very poor. I went in to have my exhaust wielded back on that the shop had put on there because there was an ""exhaust leak"" when they were performing an inspection. The origional piping cost me "