Customer associates were very friendly and willing to answer any questions they were asked. I liked the drink selection offerings for those of us waiting. Pricing was reasonable and no one tried to upsell any of the customers while I was there. What a nice change from other franchises I have dealt with.
Not a huge deal but didn't have the parts my car needed so I had to leave it there for a few days
I was greeted by the manager who askedmy appointment time. I was signed in and my car was moved to the garage for the oil change. I also liked the tables to wait...I was able to get some work done!
Christian did a great job
The staff was nice when I got there. They was very understanding and explained everything I needed to know very well. The wait time was not to long. And the price is not to bad.
It was very easy to schedule an appointment over the phone. My car was diagnosed in a reasonable amount of time. The issue and pricing to fix it were both clearly communicated to me, and the work was also done in a reasonable amount of time. I always appreciate the professionalism of the employees at this location, and I have often waited in the lobby and hear how they treat other customers whether in person or over the phone, and they always do their best to be very clear about the work a car might need, while also being aware of different people's budgets, language barriers, or whatever other constraints there may be. Even though I have moved a bit farther away and have other shops closer to my home, including other Midas locations, I continue to drive a little extra to bring my car only to THIS Midas.
My experience was pleasurable - Daniel was very attentive to all customers waiting myself included, Daniel just seemed to care which was very much appreciated!
Familiarity with store manager.
There was a gross misrepresentation of the services needed for the vehicle. The manager was unaware that the work he told me needed to be done was already completed at another Midas nine months prior. After he was caught in a lie, he threw the other Midas manager under the bus, saying the manager told him he put in cheap parts. When I asked for the district manager's name and number so the other manager could be educated. There were several excuses and lots of backpedaling in the attempt to correct the lie and downplay the situation. It is an absolute shame that the manager was trying to sell me something that didn't need to be done in an attempt to increase his sales for his quarterly bonus. His dishonesty needs to be addressed and the situation needs to be rectified. I have spent a lot of money with Midas but now will never use Midas again.
The guys who work there are always very friendly, they explain everything to me, they are great with the customers, the service is always fast and I feel very comfortable as a female coming to this location. I don’t feel pressured, intimidated, they’re incredibly helpful and polite, I am very happy with the services I’ve received and the help.
Friendly, competent, provided updates , managed a power outage (neighborhood) very well
Welcoming staff and great service!
They were able to take me in without an appointment.
Friendly, helpful staff. Disappointed in the expensive wiper blade- $45 when I could buy it online for $8
They diagnosed my problem, which was a Maintenance light, and also looked into a problem with my van's starter. They determined that it wasn't an urgent fix, so we could do it with the next oil change.
Yes I have been to this location many times. The cost is always the high side of average. I pay the little bit extra because I know that the work will be done right. And timely. Great job with my old ranger its running great right now after being serviced. THANK YOU!
Friendly staff they explain the work to be done and also let it be known other work that needed.
Lower your price for 1. It's ridiculous to charge 5000 for a 1500 job.
I have never had a bad experience at this location. Staff are always very clear on pricing, let me know how long the service may take, and treat me with kindness and respect. I always appreciate the care they take with my vehicle.
A new battery was installed in my car. Several hours later the car completely died on the freeway exit ramp at 494 and Dale creating an extremely hazardous condition for my wife and me. Even the flashers did not work, so we had to direct traffic around us. Fortunately, it was still light outside, and it was not as cold as Minnesota can get in the wintertime. Apparently, the battery was incorrectly installed. Obviously, you could improve my next experience (if there is one) by performing the work correctly the first time.
Clearly frandly. Faster good price he make me happy my favorite place for me and my family and my friends and my community top 10 he explain clearly am happy.
It’s nothing to do with the shop. My dealership had a slightly lower price but had me out 3 weeks. I appreciate it for the shop getting me in and being reasonable.
I've been with the Midas on University for a long time and I've never had problems with the service or the friendliness of the workers.
I had an appointment, and I was waiting for my vehicle and was given to me and work done in the promise time
I?ve been going to this Midas for couples years now trying to support smaller local auto shop mainly for oil changes. So I went in for an oil change and rear shock replacement. The team did diagnose that I?ll be having future problems with my rear shocks
Oil changes are always quick and they go the extra mile to check a number of other parts of the car out. Friendly staff.
All the members of Midas were very customer friendly.
Fast service they told me a hour and it was done in less time.
Had a loud exhaust system. Another shop gave me quote for an entire system -- Midas just fixed the section of the pipe with a hole in it. Saved me $1400. Thanks!!
Very professional customer service.
Great . Got front brake pads and rotors done the following day after calling.
Great value. Substantially cheaper than the dealership. Great service too.
Travis was very helpful and was very nice and made me feel really comfortable. I would recommend this place to all friends and family
Got in and out in timely manner. Fair price for oil change, tire rotation and inspection. Will do business there again.
Thanks Travis for your great help.Maids in this location has a Very respectful and well trained employees and I will recommend it.
The service was great. The technician explained throughly the work needed to be done. Very friendly admosphere.
Your staff always does a great job on my car!
"As always, the crew was efficient and courteous! I"
Came in for an alignment for 140 left out 1500 later and truck still pulls.
"The guys at the Midas shop are always pleasant and have never steered me wrong, never tell me I need something that I don't really need. They give me very good information about everything they do. They always do a great job on my cars. I've been going "
I went to Midas to get my breaks replaced and they had me in and out within a day. I really appreciated how the staff texted my diagnostics report to me before they called about what repairs needed to be done. This gave me the chance to think things over a
Good great start $$$$)))))
They helped me so much and I liked.
Wonderful service as always. Am impressed with the service and friendliness
I absolutely would recommend this Midas to others. I have never had any issues with the service there.
I paid for a wheel alignment and it wasn't repaired. I paid for wheel bearings and the mechanic broke a part and charged me for it. I went back up there and the employees said there is nothing wrong. Even after taking a ride and him seeing it continues tu
Midas has always been my repair shop for some years now, I trust them and they always treated me right. I would recommend them to my friends and family.
Midas on University is awesome. I've used the shop for more than a decade. They do fantastic work and never upsell stuff you don't need. I always have confidence they'll treat me right.
"I have been a customer for over 10 years at this Midas on University. It's vary Convenient, Friendly, Knowledgeable, and the Customer Service is the Best Ever. Van and his crew rocks. Oh and I can't forget all the sports talk and laughter we have when I co"
Yes I would recommend Midas to others.
Cory has excellent customer service skills and very quick
Has always delivered what was agreeded to.
GREAT SERVICE--JOB WELL DONE
Great service + coupon on their website
Been bringing my and my grandmas vehicle's to This midas locafor 5 years
"Fast, efficient and fair workup."
The staff at Midas are always quick and professional. They also make sure you are aware of any additional issues they discover. Thank you!
Yesterday I wrote a review based in my interaction with this shop on Tuesday 10/2/2018 where i complained about a bill for 170.00 for changing the air valve in a tire. After talking to the manager he offer to return my money and did so yesterday afternoon.
My wife took our car to have a pivot replaced in one tire. Bob (the guy in charged) gave her a bill for 170.00 because the bill says that he did a Tire pressure monitoring system for 109.92 plus 24.00 labor. this is an abuse since all they had to do was to
Thanks for the QUICK service!!
Cayman first time to get oil change done they say they close at 6 and I came in at 5 and they said that it wasn't enough time so I had to reschedule or schedule an appointment to come in so then scheduled another appointment to come in on Friday ask them t
"I stopped in a couple of weeks ago to get a head lamp replaced. I had already purchased the bulb at an auto parts store but was unable to install it myself. The gentleman at the counter, after first explaining that it was not your practice to install cus"
"My truck had something funky going on that two shops before this one could not figure out even as the sound worsened. The Midas location on University was also stumped at first, but unlike the other locations I had been to, they did not give up! They were "
Not pleased with the service.
"This shop is fantastic. They keep you fully informed, they do great work and they don't upsell you on anything. I've taken my cars there for years."
Excellent services for affordable prices. Great customer service. Would highly recommend them for your the service your car needs. Honstly wouldn?t go anywhere else
Excellent services for for affordable prices. Great customer service. Would highly recommend for everyone. Honestly wouldn?t go anywhere else but Midas.
"I had Check the engine sign when I come, and the code said piston #3 is misfiring, I told him to do a tuneup (change spark plugs, oil change) . He said he did, but as soon as I left Check the engine light was still on and the hesitation and misfiring was s"
"Whenever I need assistance with my vehicle, I always go to Midas. They are quick and helpful. Their prices are very fair. The employees are kind and knowledgable. I appreciate every visit I need to make."
We've been coming to this location for years and years and have never had a bad experience.
Very helpful, made sure I was satisfy
Robert was very helpful while we were traveling through Minneapolis
"I brought my car in for a new tire in January. And end up needing more repairs. Now my car leaks oil. It didn't before I brought it in. Some of the repairs they said I needed, at another shop after inspection said was not need. And that the oil leak was f"
Thank you for your good service
Nice approach and very good service. I like it.
"I work at an auto body shop and we take our cars to this location for alignments, wheel balancing, etc.. We also trust them with work on our own cars -- Van is a great manager and he makes sure the work is always done right!"
I having been coming to the University Ave location for over 2 years now. The quality of service that is rendered every time I bring my car in is always top notch. I will not bring my car to any other shop even though it is out of my way. The manager I thi
The manger was very helpful and the process was quick for the Uber inspection.
Did a great job with my car, I have No complaints....will return to this location.
"Went here for the first time last night, very good service, well informed, timely, plan on using this location for all my car needs. "
"I brought my car in for an oil change and it also needed a little work. There was no hard sell, everything was explained clearly and they were able to do the work right away. Everyone was friendly, efficient and I will recommend this location to all my fri"
"I had a great experience at this Midas in Saint Paul. Van was very friendly and explained the mechanics of the timing belt, motor, pistons and valves (which I was not familiar with) in order to describe what would happen if the timing belt broke with my in"
I had two days to get my car ready for my wife to travel the country. I went in for a oil change and check up. I was worried about a possible leak in my coolant--sure enough I had a small problem. The manager really helped me out to get it in on time and a
I had two days to get my car ready for my wife to travel the country. I went in for a oil change and check up. I was worried about a possible leak in my coolant--sure enough I had a small problem. The manager really helped me out to get it in on time and a