They were able to schedule me in right away for what I needed done and it only took them 15 minutes when they had quoted up to an hour, so I was very happy with their efficiency. I will definitely return to this location, as I've always had a good experience there.
The labor cost was entirely too high. I was charged $300 labor to replace a muffler, I watched the technician work and he spent a total of 1 hour working on my vehicle. I was there for over three hours, most of that waiting for a muffler to be delivered to the shop to replace the one on my vehicle.
I deal with Todd almost every time I bring my car in for maintenance from simple oil changes to breaks and shocks and struts and major issues. He is incredibly knowledgeable and up front and honest. There is never any hidden costs and explains items that might come up the further they have to go into the car. I am never worried when I bring my car there
Todd was very attentive, kept me in the loop, respectful of my needs and my car
This visit was very good thanks to the manager in training named Lance in Apple Valley Minnesota. He is a keeper! A year ago, or so, I got an estimate on my breaks. Midas' quote was $1400 which I thought was extremely high. I got two other estimates. One was for $625, the other for $450. You see why I gave you a 6 instead of what I normally would have given you had it not been for this HUGELY overpriced quote. I have lost trust in you. Lance, however, was great to work with and explained everything in great detail and PROVED to me that what he was telling and showing me was indeed true. Once trust is lost it is very hard to get it back.
The staff are awesome! Tim also took me into the service area, and showed me exactly what was wrong with my vehicle, so I’d fully understand.
I came in because I was under the understanding from a previous visit that I needed new brake pads, and my vehicle needed a transmission flush. The manager at the time came out to talk with me to let me know not only were my brake pads fine, but also, my vehicle should do a transmission flush every 50k miles, not 30k.This kind of honesty is a first for me, and after he explained the situation and asked if there was anything else I needed before I left, I actually opted to have additional AC service done to my truck, simply because I wanted to reward that kind of honesty with my business. When my brake pads do need to be replaced, and I get up to 50k miles on my truck, I will be coming back.This is the kind of honesty that earns repeat customers and customer loyalty.
Overall atmosphere of locationThey were transparent and helpful during my visit
Todd was very friendly and helpful
Honest communication/transparency, kindness, and great job with my car
The work is quality professional and efficient. The staff was very helpful and informative about what was needed to be done. I would recommend them to everyone.
Very professional, great communication during entire process, quality work.
Being a woman people like to scam us but not Midas. Something totally different was wrong with my truck and it was brought to my attention right away. It was fixed easy enough and didn't cost as much and that made me happy because people like to take advantage of woman and lie of what's really wrong and then over charge us. So I'm a forever customer of Midas because I trust the macanics and they won't take advantage of me and my vehicle. I'm a Happy customer 😊
Friendly staff, clean waiting area and even offered free soda in addition to the coffee. Also had funny videos playing on the tv for a nice distraction while I waited.
They are always there when I need them.
Don't do services not requested.
I take my car here for most everything. Todd is extremely professional, personable, and knowledgable. Not only was everything fixed on my car quickly, I know it was done right too. Plus, there is also 2 issues I didn’t even know about that I am coming back to have repaired as well. I trust this location and its people .
Easy check in and saved a lot of time.
Please make sure to take good care of the car that’s in for service
I’ve been coming here for years and will continue coming here as long as I can. The guys here are absolutely fantastic and professional and so helpful. Keep up the good work!
Todd is amazing and very engaging. Great guy! Made me feel important.
Always a friendly staff and I'm in and out of there fast everytime I visit clean store no complaints appreciate you guys
I have been going to Midas in Apple Valley for over 25 years. I have brought in countless other customers. The leadership between John, Tim and Tod is the reason I always return. If there ever was a problem, we reach a fair result. Sometimes in Midas favor and sometimes in my favor. As long as they are there and I am driving a vehicle, I will continue to use that Midas. Your tire prices are a bit too high though. Once in a while I will even bring a morning snack due to their great service.
Their customer service is top notch while the pricing for services rendered is very fair.
The associates that work the front of the business are Top Notch, very knowledgeable and friendly to the customer.
John, the service manager, first explained the process, then informed me of the work in progress and finally, options for a solution. I chose to have the service done that day, and while waiting, I watched John and mechanics treat customers, and each other, very professionally. Bravo to the staff at Midas Apple Valley, MN.
You always treat us well and remember us. As a women I never feel taken advantage of. Easy to talk to and can laugh with
Todd was very kind and has the best customer service I have ever seen! You can tell he truly cares. I came in for a brake check and he helped me out when I had no idea what I was doing! He seems like a great and committed worker balancing so many tasks. I don't know how he does it! (I had to wait a little while which was fine and can't believe all of the people he helped during this time pretty much by himself!) He is a people person which is hard to find nowadays. Thanks Todd!
Staff was very kind, had unexpected car problems and didn't have an appointment, they called and said they would squeeze me in to scheduling and were very accomodating to what times would work for me. Staff explained to me what was wrong and what my options were. They didn't pressure me into any purchases but did give me some advice as to what would fit best based on my scenario.
This is my 8th vehicle I've had Midas taken care of. I have been going to this Medias shop for over 20 years. When you have a mechanic, you trust and is fair in pricing you tend to stay with them. I don't always get great deals, but I have never been screwed at this shop. The training of new personnel is something to be admired. The group works as a well oiled machine. This shop is like family.
I have been using Midas for a long period of time and they give me a good satisfaction.
This is my second year getting my oil changed at this location and both times have been great. I always feel welcomed, respected and well informed. The guys there do a great job and take great care of the cars and the people.
The reception was very clear from the front desk guys… I trust & know they will help me ! Wouldn’t go any place else.
Unexpected exhaust problem was handled well and I'm all set
Good mgmt and it shows , friendly service, they make it a good experience
Friendly and honest treatment.
I gave the Highly Satisfied rating because, I experienced a problem during this visit. But Tom rectified the problem immediately. I am very grateful for this Midas support in this matter. They are loyal.
They really went out of their way to help us
To much talking about parts that didn't need to be changed now.
John was great and very helpful with what was going on. He kept communicating through put me waiting for my car. We made jokes and just treated me like a regular person
Would not let me give zero star rating. Do not go here for an oil change. They did not accept coupon. Appointment was two hours late and they had my son get two air filters he did not need. Over charged on labor. $113 for an $18 oil change.
"Last week, I went in to get a simple oil change on my vehicle. I recently just bought a new car and asked for the workers recommendation on what type of oil is appropriate for my car (since I was unsure). Being a female, he immediately spoke down to me and"
"Great customer service, honest recommendations, prompt service "
"The reason I drive 20 miles from my house to this shop is they have Great customer service, prompt service, honest work, I will always go back and recommend this shop because I trust these guys. In my book if there was 10 stars they would get it but 5 star"
"John and ""the boys"" have always treated me very well. I have been using this shop since 2018. They have always given me fair and honest information about my vehicle, and have gone over and above with customer service. I highly recommend them, and tell "
"I asked the staff how many times did I had oil change at this location to get my point, but the staff responded to me in rudely manner. "
"Front people, John, Brent and ? were very professional and helpful"
it was the fastest oil change ever. I am very satisfied.
"Thought that i would give a new shop a try to fix my rattling exhaust since i was recommended to them for those type of repairs. the guy was friendly and i had good customer service, he explained that i needed a new exhaust, and there was a hole in my cata"
I called on a Saturday and although they were short staffed they took me in and helped me out of jam. They took time to listen to my issue and said they would help me out. Turns out I needed shocks and struts. They did the fix quickly! Although I had an
I noticed the customer that checked out prior to me came back in the store and said his interior had stains left on it. I then checked out and when I looked in my car the upholstery was filthy with greasy dirt stains. I had to go back in the store get pape
They did a great job finding our problem and quickly fixing
"Thorough, honest, reliant. Goes above & beyond service."
"I've had several repairs (brakes, exhaust, stabilizer links) and regular maintenance (oil change).I'm always pleased with the quality of the work and the customer service. I highly recommend this shop."
We were very pleased with the services provided at our local Midas. That?s why we continue to go back!
"I've been going to the Apple Valley, MN Midas for many years. John and Todd are fantastic with their knowledge and customer care. They don't up sale you on work that's isn't necessary and always has the customers best interested in mind. They get the job d"
Prompt courteous service at a fair price. We have been using this Midas for years and Ive always been pleased with their forthrightness and the quality of the work.
As always the service is great!!!
I will always recommend John Oliva's Midas store in Apple Valley Minnesota. The honest and fair priced approach is so refreshing!
Did inspection on and things are well
"Very professional and great service. Faster than I expected, they sure know there stuff."
For the most part excellent, just wish the sheared bolts holding the muffler would have gotten fixed and replaced but overall a small thing to complain about when the service and communication was what I would expect and price was excellent! Id 100% go there again for them to take care of our car
I have always had a great experience at Midas
"Great customer services and excellent mechanics, highly recommend Midas Apple Valley Shop"
Well the work was done but someone rifled through my belongings! When we called the Manager about it he said well I can?t guarantee you anything!! He also jumped to all kinds of excuses which none of them made any sense!!We Purposely put things in such a w
Great experience every time!
Ok found alot of stuff that I couldn't take time to have them look at.
"They ask for a list of what's wrong and then don't fix it. There is a loud clunk when shifting that was ignored, a loud metal clink when rolling that was ignored. My emergency brake was found to be broken but never fixed. They only code scan and go from th"
Midas does a very professional job and is always concerned about customer satisfaction. I would highly recommend them to my family and friends.
Excellent service as usual....
Make an appointment a week or two in advance. I saw at least three people walk in and be turned towards another Midas in Burnsville. Lots of lyft/uber inspections. But they did good work from what I can tell.
"I called this location around 1:00 PM on a Saturday afternoon and explained that I was losing brake fluid and they said to come in as soon as possible, which I got there in about fifteen minutes. They were booked for the rest of the day but they were kin"
Todd was outstanding. He is very knowledgeable on any vehicle situation. We appreciate his ability to communicate to us with a Big smile.Keep up the excellent work.Thank you Todd.
I made an appointment thro an app and it didn?t work they still helped me out and did great work
I love Midas in Apple Valley Minnesota! They are so amazing! They do good work and are reasonably priced!
Midas always does fast, efficient work.
Breaks service. Awesome job. Thank you.
Thank you for doing good maintenance on my car.
Awesome work great prices
bad bad service, had to wait all day and got no service
Efficient friendly and on time. They actually advised me that they inadvertently put regular oil in the car when we had asked for high mileage. They insisted they correct the error at no extra charge. We wouldve never known. A honest shop.
Excellent work..professional and very informative.
"We took our car in to get the overheating problem fixed and they stated it was one issue causing it without actually looking at in depth to actually figure out what the true cause was, resulting in unnecessary work and added cost. Meanwhile, they did not c"
I have always had good service at Midas. Nice area to wait in. The sales person at desk has always been friendly and pleasant. I will continue to get my vehicle needs done at Midas.
"I had my daughter's Subaru brakes cleaned adjusted and inspected. Same day service, good job good price and friendly service. I'll be back."
I am recommending the Midas Apple Valley store for the Blue Ribbon. John Oliva and his staff make you feel like you're their only priority of the day. My car was checked for a possible drive train problem. John's team road tested and advised me that it is
"I went in for a Lyft inspection that I scheduled on the app. Unobservant me, didn't see I had to call the store itself and schedule. Todd helped me out and fit me in anyway. He was beyond polite and just gave great customer service. Definitely will be comi"
Every visit has been a fantastic one. I am always treated like a valued customer. I am very happy with Midas service. I would recommend this store to anybody I know. Keep up the good work. i stopped today and Todd was simply amazing. He helped me with addi
I go to the Apple Valley Midas for all my auto repairs. They offer great service and value at a fair price.
So impressed I even went back a week later with my son's car!
"The most unfortunate part is the shop has employed knowledgeable, trustworthy mechanics but they do not employ enough of them. Each visit I have had to wait for hours. Regardless if it is an oil change or another more time consuming repair. "
Cedar Avenue location always this very customer service oriented and they do a great job
"Midas in Burnsville replaced my front brakes and rotors in October 2017. The rotors became warped about 15 months later because the Burnsville Midas which is now out of business failed to adjust my rear brakes.I took my Vibe to the Midas in Apple Valley, a"
Squeezed me in at the last minute for an oil change. Very much appreciated!
Great service by midas staff Dj was awesome
"I took my Infinity G37x to Infinity and they wanted $980 for the repair. Then stopped in to Midas and spoke to DJ. Great guy, gave me a super fair estimate and took car back a week later and got it fixed in about an hour. Cost me $220 total!!!! Wow. Wha"
"The gentleman who assisted me was very friendly, professional and helpful."
Very good customer service!!
Prompt courteous service. The Midas shop in Apple Valley is my 'go to' stop for automobile service.
I went to Midas today because I get an oil change their every 3000 miles. And my car is leaking oil and I just got an oil change so I went in to see if maybe the plug was loose. The guy at the counter when I walked in told me that I couldn't have possibly
I had a drivers window that had come off the track and fallen into the door. Midas was able to look at it the next day. While a new window was not available. The technician was able to secure the window in the closed position so the vehicle was usable. Gre
"Brought in a 1976 Pickup for new exhaust and a brake check. Old truck for which few parts are available, but they did a nice job customizing. The Crew found a couple other items that needed fixing, and they got it done in a reasonable amount of time and "
The Midas staff was so helpful and friendly with me!! They installed my windshield wipers that I brought without hesitation to my oil change appointment without charge!!!! I've never had any issues with them when I need my car repaired!!???????? Check t
Competitors price met as promised. Repair completed within time frame as promised. Truck stops as promised.
Midas did a great job on fixing the exhaust and not charging a lot.
great service on time extremely courteous
Always receive great service at this location!
"I purchased this car for a disabled person, The repairs took exactly what time they quoted. This was a tough job, but as always it was done as efficiently as possible. I already have recommended five people who have used you and have no complaints. Thankyo"
"When I arrived for my oil change, they took my car in immediately and within 1 hour I was on my way. I was able to use WIFI while I was there to do my work so did not have to miss any work time."
"I always tell folks about the AWESOME service I get when I go to Midas AppleValley...during my Uber inspection, it was noted thatmy tires which are just a year old, were already showing signs of wear...Joe checked my history and discovered an error when th"
Fit me in on a Friday afternoon. The problem was identified and two options were presented - and prices were clearly stated. The work was done in a reasonable time. The work appears to have been done very well. My fuel economy has increased 4mpg since th
Joe and his staff always give AWESOME service everytime i am there. This time was an emergency and Joe took care of EVERYTHING! Thanks Guys!!
"I have been using Midas for some time now they are professional and courteous and I can depend on them to be straight-shooters on repairs that my vehicle needs. I cannot say that I have had the same experience elsewhere with shops in my local area, so I a"
The oil change was done quickly. Happy with the job and the courtesy of the staff.
Great job. Got the work done in 1.5 hours.
Great seevice for a great price!!
"Got there early but they got me right in as usual and right out the door, and that is why I continue to go there. Fast friendly service"
"Fast, Friendly, & Reliable Service."
"Staff was very friendly, thorough and finished the repairs sooner than expected. "
"I went in for an estimate on my exhaust system, specifically the flex pipe, on a Friday afternoon at 5:15. The estimate was $65.00 less than an estimate that I had done at another repair shop. Even though their shop closed at 6:00 they were willing to stay"
"Midas (Apple Valley, Mn.) was recommended to me by a friend so when my vehicle needed repair, I gave them a try. The problem they found was exactly the same I had on a previous car and I was charged half the amount at Midas as I paid the dealer. Also compl"
"During a recent Mn snowstorm, I decided to take my wife's car in for an Oil Change/Radiator Fluid Change/Tire Rotation and overall inspection. Very thorough and expedient, considering that they were surprisingly busy. Great customer service. My go to shop"
Brought my car back in after non oem break pads were making a horrible squealing noise. Replaced with oem pads charged more money and still squealing... seriously want my time and money back.
"I was hoping that the second experience with the Apple Valley Midas would be much better experience than the first, I was mistaken. As a business owner myself, I pride myself on attention to detail and making sure to provide the best customer service possi"
I have been using Midas for years and have always been happy with the service. They get you in fast and once you drop off the car you normally get it back in a day. I always feel they are honest with me. Thanks Midas!
I love having Midas there for me. Coming from a small town and having a small town honest garage to go to it has been had to find a car shop to call home. I can do a lot of the basica myself and know my car well. That being said Midas is always upfront aff
"Everyone, Did you know Midas either sells your information to carfax or at minimum uses carfax which in turn reports mileage to your insurance company. Don't use Midas !!!!!!!!!!!!!!!!!"
"Setup appointment online in efforts of time, Website indicated that i would receive a confirmation email within a few hours, did not happen, needed to call to confirm the appointment. secondly Vehicle was dropped off the night before the service was to be"
"I was very impressed with the customer service they provided for me. I don't have much experience with cars, however they were patient and honest and that's all I can ask for in these services. I will definitely be back in the future! Thank you for all u "
service was great and fast. professional and very helpful.
Professional Service Always!!!!
"Friendly, professional great service. "
"The entire staff that I worked with was helpful, friendly, and quick to turn around my car on the same day on a larger job. Thank You!"
"I have been going to Midas in general for the past couple of years and I have always gotten top notch customer service. They fit In spur of the moment appointments whenever possible and are sick at their job. They are nonjudgemental, caring and friendly. "
"The guys at the apple valley shop did a good job, getting my brakes done. Even though for my particular car, the breaks were expensive, it was still a good experience."
"I called to make appointment and I was able to schedule for same day, they inspected the vehicle and made recommendations based on what they saw. Very friendly staff. "
"Had work done on radiator from Brandon Peterson. Did great work and explained everything that was to be done with possibilities that could happen if something else was found. Brandon made sure to make note if extra work that was to be done, I was notifie"
I went into Midas in Apple Valley MN for a Lyft Vehicle inspection. My car passed and they did a great job and did it very quickly. I was not impressed when they said I needed new breaks all around. I decided to check it out myself and I still had a lot of
"Pros: Prompt, Courteous, Professional, To the point ******************* Cons: Could not clear check engine light"
When the comany hires a thief and he steals from his employees and the company all while being on company camera and the company still don't give a ****?? Wow midas! Or stranex inc..big **** u so far up ur ***!
"My wife and I have put our TRUST in you, and you have NOT failed to do a fine job of it ...taking good care of both of our automobiles over the past 10 yrs....4 vehicles total...Thanks so much!"
Thank you for helping me out at the last minute. I had read my instructions wrong on lyft and thought my appointment was made but when I walked in they didn't have it. They took me in anyways and got me out the door in 45 mins! Thanks for the fast work and
So I have gotten my 2016 Chevy Silverados oil changed twice now at the AV Midas store. Both times they have failed to tighten the oil plug and have had to have it brought in to re-tighten it. Just had my truck serviced at another local company and was told
"Called with an issue and they were able to get me in the same day. Very friendly and accommodating. Kept me updated with concerns, options, and costs. Very quick return of car and, overall, I am very impressed with the service and their effort to keep m"
"Very friendly. Did good work,and completed it in a timely manner. made me feel confident about the work to be done to my truck. Very happey,Jack"
I took my Ford truck in for an oil change. I knew the muffler was making a loud roaring noise. They explained to me what the noise was. Instead of having me buy a whole new muffler system they were able to cut a part out and replace it. I was having a t
"I made an appointment for my 2011 Honda Pilot at Midas in Apple Valley, MN. The passenger front driving light was out. The Manager at Midas provided good service, my car was brought in the shop with little delay.The waiting area is very clean and coffee "
Excellent customer service - gave me two options with regard to the repair. I have been there twice so far and service has been great. Prices are reasonable.
I was very pleased with the front end staff at this location and how fast they got me in for my car service. The guys in the back were quick and efficient as well! I was in and out in no time. I suggest using the Midas for all your vehicle needs. I also as
"I called and got in within a day! They were fast, efficient, funny and good! They were very well priced too. My husband has used this shop for years and won't go anywhere else. Now, me either!Thanks so much for the wonderful speedy and great service! "
"it is very refreshing to get the kind of serviceand information you get from these servicetechs,they are most freindly and honest, i have and will continue to recomend to any of my friends."
"I rarely write a review, but the service here is too good not to. I was greeted as soon as I walked through the door. The gentleman explained very clearly what was going on with my auto, had it fixed in a reasonable amount of time and charged me a more tha"
"cont from 1st review. After picking up my car and it was making sounds and driving worst than before I took it in, I called and spoke w/ mgr and he asked that I bring it back in the next day (sat), I cldn't because I was busy. We both agreed that Monday 03"
"I had an appt on Fri 03/01 at 830a. I informed them that I need to have my car back by 12p, I was tld no problem the work will take about 2 to 2 1/2 hrs. I called at 11:30 and was tld that it wld be another hr, I cancelled my appts. By 1:30 I called back a"
"I had made an appointment on the website, forgot it, and rescheduled an appointment, but when I got in, they didn't find me, but got me in for an oil change right away. I was greeted as I walked in the door. Offered me coffee and to watch tv in the clean s"
I've been to this Midas 3 times now and have been impressed with the friendly service every time. They explain things in real words and have gone out of their way to save me money. The manager remembers me and my kids and greets us warmly. Lobby is pret