Bill personally tried to fix the existing hood latch. When it couldn't be fixed, he immediately found a replacement part, made sure I was OK with the price, and ordered it while I was there. I didn't have to schedule a specific time to come in the next day and have the new latch installed.
Bill the customer rep was very helpful and friendly. My time spent was great
Work was completed in a timely manner.
convience and always ready to serve - a customer for years always have been
Been coming for years. Always a good experience
Bill was kind and friendly and I truly appreciate it!!
Get employees to communicate and care. Deliver services on time or even close to the time promised
Bill was very helpful. Midas replaced by headlight. He gave me a no charge for the service. I've used this MIdas before but this service was just great.
I have been using this particular Midas for several years. I have always been treated fair and received expert workmanship and feel safe and confident when I pull away from their lot.
these guys treat you great they dont rip you off like many repair shops today they give you an honest price and great service this is my repair shop always
Bill is always kind and straight forward. He’ll take his time and explain something if I’m not sure what he means.
Feel this is a very honest auto shop
The associates were professional and the service was fast.
As I mom I am extremely helpful to younger people. A young man at the location was extremely concerned and worried pertaining to the cost to repair his vehicle. I encouraged him to talk to his parents and get a 2nd option for comfort. Bill/Service Manager was upset and ask me to never come back to the location for service, I surely won’t!!!’nn
The associates recommended that I not only have the oil changed, but that I also receive a free tire rotation (which I did) and have two tires replaced (I may do that sometime in the future).
They really help me understand what good service I would get from them I had no issues with Midas the warranty company I had would not help me with the repair
The people at this Midas are always friendly, helpful accommodating. I have been coming to this Midas for five or six years now and I will never go anywhere else.
Katrina was awesome in her customer service skills.
let the customer know that you do not patch the tire from inside. plug is used which can be purchessed at at store. also have tech complete job untill finished. tire was not properly inflated to spec after tire plug.
I dropped my car off after it kept stalling out and they made sure that everything that needed to be fixed was fixed and it was done in a timely manner.
The front deck was very kind, helpful, and clear about what is happening. The people in the shop all knew what they were doing. It was a great price for the requested services.
Great and friendly people, I always get taken care of as soon as possible. Very helpful and quick.
The guy on the phone was patient with all my concerns and explained everything well.
Checked out the problem right away and was able to fix it by end of day.
Easy to set up an appointment. Car was completed on time as promised. Staff was friendly and appreciative to have my business.
The front desk who I suspect were the owners , were wonderful.. she explained everything with nothing left out.. wait was shorter than I expected.. I will be returning and padding the word on….Thank you for the friendly and nice experience.Pamela Olsen
always honest and fair priced
The work they did was really good
Comprehensive care and service
I never got the oil change. I was told I had to pay for an oil change with synthetic oil and they refused to use standard oil.
Keep the customer more informed on service and look for other issues with vehicle answer customers questions other than that they do good work.
Professional service and quick turn around. I would highly recommend Midas and will be making a return visit to service my vehicle.
COMMUNICATE! There was NO communication with me from the manager, Bill nor was there communication between Bill & the service techs! Bill also forgot to order the major part needed for my car which landed up inconveniencing me for 2 days!
Changed out winter tire for summer tires..First they lost locking lug nut and let car sit for too long and never contacted me..tore up the protective bags I had on my tires..Did not check air pressure of tires
I will not ever come back to this location
Professional very knowledgeable thoughtful and helpful
Price of estimate was over by priced.
Excellent service from Katlynn and Andy and the rest of the staff...Took time and fixed all my issues. Service was done in excellent time and know what they are doing . New brakes and thermostat installed and showed me old brakes and thermostat.Did the j
The staff is awesome I missed my appointment and still got the help I needed in a short amount of time. Mechanics are very professional they will explain to you what?s going on with the vehicle what they recommend overall very impressed with Midas I will d
I recently brought my van in for a front end alignment and I have to say Kaitlyn was the most helpful honest friendly employee she really takes care of all her customers and is extremely a hard worker the best thank you again Kaitlyn
"Brought car in, worried they would want a fortune for repairs. They were very reasonable, fixed just what needed to be fixed. No overcharging. Brought it back for a noise, took care of me fast. Will be a customer again. Thanks Andy."
went in on a saterday to have a new wiper arm put on and was out in less than a hour. Very clean location
Excellent service! I would never go anywhere else!
"My air conditioning was not working and I expected the worst! Turns out Andy looked at my car, came out and told me my air conditioning was fine! Seems I turned something on by mistake and shut off my air. Many service stations could have take advantag"
Always excellent service!
"I was very upset, frustrated and disappointed with the service I received. I was not given a quote when I brought my car in for an oil change. I came because of the $17.76 special that was being advertised. After the job was completed I was told that it wo"
Always excellent service!
Service was good. Customer service was very helpful and courteous. I will recommend Midas to my friends and family.
Always excellent and timely service. Thank you
You all were fantastic and family oriented which is amazing. Thank you so much for everything!!
My car was repaired and in a short amount of time. I could wait for it. Very friendly and helpful employees. I am very satisfied with the outcome and I wouldn't take my car any where else.
The staff was friendly and knowledgeable. They communicated time frames and got the job done when they said they would.
"Always great work, honesty a d fair pricing "
Bob is tops and work staff perfect! Bob reviewed best tires in my price and turns out I?m hooked on sumotomos
It was fast and the alignment was perfect ?? Yes
Midas found the source of a problem that the dealership didn't find. I had a leak in the gas line that was causing loss of pressure and starting problems. The car could have caught fire so Midas literally saved my life. Thanks again!
They did a great job and was done very fast.
"My window repair was quite complicated, but handled very well. So pleased with the work and the staff. Great job!"
Second time I come in for problem with my car and after I pay to have your guys fix it I immediately have an other problem that costs me hundreds of dollars more. At this point I think you guys ripped me off for hundreds of dollars and you're mechanics did
Honest and friendly! Was able to fit me in last minute for a brake job. Would definitely recommend for great service!!
"My last visit to Midas, like all visits before that, went perfect. Always well informed of all work needed before work is performed. Very professional. Always offered replaced parts for inspection. Very trust worthy."
"Bob did a wonderful and thorough job. Perhaps it's a typo, but as of June 18, the mileage on my Chevy was 24,933 (not 124,933)."
Always a great professional job. Very thoughful.
"Always wonderful, fast and explains repairs thoroughly. "
I have been going to the Harper store for years. They are Great
"The workers at Midas are great, I've been taking my car here for many years. "
"Mike, Bob and Crew take great care of their customers....prices are fair and they can do just about anything from oil changes, brakes and mufflers to replacing a water pump or blower motor....anything short of heavy engine repair and it's repaired the righ"
"Been bringing my cars to you for years. Brakes were pulsing. You replaced the front rotors. All set. As usual, you guys did a great job, timely, at a reasonable price. Solid!"
"I started using this Midas location a few years ago after getting a coupon in the mail for an oil change and tire rotation. Now, I don't go anywhere else for my vehicle needs. They are always super friendly and very quick when I have made an appointment on"
Always an outstanding job.
Excellent service always!
"Always go to my local Midas for service. Fast, reliable, and experienced mechanics. Good pricing. Always recommend this Midas to friends and family."
"My customer service was good. my breaks are working very well and the Mechanic who serviced my car, I appreciate him taking me to work when I dropped my car off there for service. "
"Excellent service! Quick, in and out!"
Top service fast affordable
"Fast, reliable, confident in Midas and the guys abilities. Highly recommend."
Outstanding job as always
We are very pleased with your service. We have already recommended people to your location
Excellent and professional service!
My front brakes were done in July (not 100% sure of this date) and in a short time after that visit I had the same bad pulsating brakes again. Midas corrected the problem and did not charge me for required new rotors (that were most likely required on th
"The owner of this facility has been there 40 years. He is on site, front counter every day.This can only happen when you have earned the trust of your community.Not easy in the auto repair business.Keep up the great work Mike and your staff!"
Always a outstanding professional job by the maintenance crew at Midas.
As a rule I don?t have a issue with Midas. This last visit was not very good. I told the manager that my heater wasn?t working right. Long story short Jerrad the machanic made an error which could have cost me a lot of money. He did tell me what happened a
Always great service. Thank you!
Dependable. Trustworthy. Reliable. Honest. Courteous.
As usual Mike was pleasant and kind. The mechanic was thorough and respectful. I am highly satisfied with the service!
The problem wasn't solved.
We would absolutely return and recommend this facility.
"Bob got me right in and took care of the problem , less then a hour and I was on my way"
I have brought my car here several times. I keep coming back due to the excellent customer service. The staff is very knowledgeable and communicates very well.
"I have always had a great experience with this shop...they are friendly, efficient and their prices are excellent!"
"I take my vehicle to Midas at 12 and Harper in SCS for all repairs. The gentlemen who work in this shop are respectful and kind to me, a woman, and to my dad, an elderly man. They always get the job done, even on my 20 year old car which isn't always eas"
Needed a new tire got great service and while I waited Thank you Name is Feuquay
"I had a nail in my tire and the air pressure was low I pulled into Midas was taken care of, had to buy a new tire but service was great......Name is spelled wrong its Feuquay "
They were fair and honest and got job done
Excellent and honest service. The only place i go for service on my vehicles.
"A big thank you to all at St Clair Shores Midas. I am on a road trip from out of state and was getting the dreaded thunking noise and shift from my suspension. I am grateful for your KNOWLEGEABLE, PROFESSIONAL,HONEST, RESONABLY PRICED, QUICK SERVICE in or"
i will never take my cars to any other shop .iv been going to this location for 4yrs . the staff are for sure experts in auto repair. they are honest and care that their service is of top quality .
Done in a timely manner great service as always thanks mike and bob
I would not bring my car to any place else! Absolutely love the service!
Very good customer service. Recommend them to friends and will not hesitate to have my car serviced there again.
Bob and mike and the rest of the guys are great they do great work never had a problem
Mike and crew have always been great at getting my vehicles in and always doing a fantastic job with everything from repairs to oil changes!!!
"THE SERVICE AND SKILL ARE TOP NOTCH! BUT! There is a serious problem somewhere in their computer system! Out of the five times I've have my vehicle serviced here, three have resulted with me not being on the schedule. I always make my appointments one week"
"The front desk guy, Mike, was very professional and friendly. As I was going on a trip, the mechanic, did a great job of inspecting my car for the long trip."
Excellent service. Very knowledgeable. Conveniently located.
Excellent service and very courteous staff. They have always done an excellent job servicing all 3 vehicles.
The Midas St. Clair Shores shop did an oil change on my Buick Rendezvous. There was a rear main seal oil leak that was noticed and they made me aware. It was much appreciated.
Car was repaired and was done by the end of the day. I was treated courteously and professionally.
"This was my 1st time here, was recommended by a friend. They diagnosed the problem with my vehicle quickly, repaired it quickly & price was reasonable. I would recommend them & would definitely use them again. Thank you."
I always have GREAT customer service at the Midas location that I use. They listen to my car issues and the price is always reasonable!
Always Great Work! Thanks Guys
"Yes, I recommend This Midas to my friends on a regular basis."
"Mike's Midas Harper and 12 mile road, St Clair Shores, MIWe've been taking our vehicles s to Midas for years now. Always great honest service. Highly recommend Mikes Midas to all."
"I pass 10 other shops to take my cars here. They do good work at a fair price. I've been happy with every visit. Mike runs a good shop. I believe they are trustworthy and honest, often qualities hard to find these days. I'll keep going back until they give"
"These guys are great, like your brother you trust with fixing your car. Everything is done fast, correctly, and you're on your way. I would recommend and have - this Midas highly."
"Used to get my oil changed there all the time, with an appointment of course. One day I had some time and I stopped in and asked that if they had time to do an oil change?? There was maybe 1 car in the several bay garage. Place was empty. There were 3 mech"
I love the St. Clair Shores Midas because they are professional and fair with there prices are reasonable. Mike and his crew are AWESOME!!!!
Stay far away from this location. I took my car in to have back breaks. These guys charged me for rotors that I never received. I just recently took my car to a very trusted mechanic. I had him check my back breaks. He showed me that the back rotors ha