The guy that helped me was very concerned about my bad tires and helped me figure out a way to get 4 new ones!
I brought my vehicle in for an oil change and rotation. I gave them my lugnut key to use. They not only didn't, but I video taped him banging the lugnuts. When they returned the vehicle to me, he said that I should go to the local parts store to replace the lug nuts. I told them they were all brand new. I just had them all replaced because the previous person who worked on it had replaced it from striping them prior. He not only did not reset my milage, but I am now having loud thumping noises while I'm driving. I called and they threw me on hold. I'm very upset and I video taped the whole thing. I am waiting for you to please respond and fix my vehicle!
I'm satisfied with care of my car and professionals there or I wouldn't come back. The shop is convenient for me. Everyone very nice.
own up to your mistake and do not charge a fee to correct it even when mistake is discovered more than two weeks later.
A piece of tail pipe needed to be installed between the muffler and tail pipe. I told the clerk to price replacing the muffler of it was bad. Later the tech came out and gave me a price of $750 and said it was because the muffler was missing. When I questioned if was missing, he put his hand on his chest and said he personally climbed underneath and there was no muffler. Again, I questioned it was gone. And again, he patted his chest and said he personally checked and it was gone. I told him I needed to check with my husband because I was thinking $200 for just a section of pipe. My husband met me in the driveway when I got home, bent over because the truck is lifted and pointed to the muffler. He called the St Joe location and spoke with a manager. He told my husband the tech overlooked it. I call BS. He figured he could take advantage of a woman. The sad thing is that if he would have told me he tested the muffler and it needed replacing, none of us would have batted an eye. If you are going to encourage your techs to lye to get business, they need to take better classes on it. We will never go back to another Midas due to this.
Highly dissatisfied with recommendation of service estimated to me on work that need to be done (immediately) that day. quality of customer service sounded good but later feeling I was being taken advantage of. At this point all trust is gone with this store
A proper diagnosis so I don’t waste another $900 on something that didn’t even fix the problem!
Justice at the front desk was very helpful. The service was on time and the price is right. Very pleased all around with Midas. I don't even live on this side of town. Just happened I needed an oil change and had some time and wondered in there. Now I will be driving over every time even though it's a little out of the way.
justice was very nice and kept me updated on what was going on / what was needed to be done with my car! it was done in a timely manner as well and the results were great!! :)
Everything was just clear and painless. I would recommend Midas to anyone. Great Job Staff!!
Just very friendly and helpful.
Alignment was performed on time
Professionalism from all employees. They did a great job repairing my vehicle in a timely fashion.
Tell the tire tech guy to be a little faster or get more than 1 person that can do tires
Excellent customer service. Great work by the exhaust tech.
They got me out of their in a timely fashion and the work was good
Brakes now work great. I appreciate the knowledge and expertise of these men. They were very nice and fixed my car.
Called before hand for a quote and was very satisfied with associate on the phone call. When we came in to get all four tires everyone was very friendly and knowledgeable.
Double check your work, ask somebody else to check your work so if something is missed it is taken care of.
Customers service was good
The shop had very kind and helpful staff! I was able to get my car back the same day I took it in and the prices are unbeatable!
They got me in with no appointment. They were very friendly and helpful through the entire process.
Friendly and professional
Management and mechanic were excellent !!! I will highly recommend others to go to Midas for all their service needs. I am completely satisfied and will continue to have my vehicles serviced and repaired here! I couldn't have asked for anything else.
I was told it would take about 30 minutes and it took over 2 hours. If we had known this we would of brought it back at a time where we had more time. We were late to pick up our dogs and had to pay a late fee due to this
Internet price was quoted substantially lower than the price I ended up paying
I have been coming to this location for some time now and the guys have taken very good care of me and my car. I appreciate their professionalism and the respect they show me! I will always come here!
All went smooth from entrance to exit.. men was super nice and friendly.. didn’t wait that long and I liked the price really well.. was expecting more. Over all I’ll definitely go back for next oil service
Been going to this location for a while now and have been very happy with my service here
Everything was explained, and went exactly like I was told, very friendly staff, and answered all questions
Great services as always!
They was quick with there service and at a fair price
The parking lot was completely filled with cars that had been there overnight frost on all of them. No place for me to park had to just park in the main drive. There had to be 20 or more cars.
The staff at our local Midas are wonderful, helpful, accommodating and knowledgeable.
I have used this Midas often. They have always been upfront and fantastic service, from oil change to custom exhaust work I will continue to go here
Staff was polite, professional and friencly. The app that sends info an updates was fantastic. Really appreciate that they inspected for items I did not even ask about.
I am very satisfied with Kyle and all of his Midas team at the st. Joseph location. I have been there multiple times for work including installing a new reared for my f150 that Kyle and his team performed and completed to my knowledge very safely and at a well timely manner. I will only contact Kyle and his team for my vehicles. Very satisfied
Very friendly workers and secretary. Nice comfy space to wait. Work was done pretty fast. Clean bathroom. Coffee and water available
Got there a little before my appointment and they got me right in. No waiting after my scheduled time. Didn't take long to mount and balance my tires.
Friendliness of staff and their projection / display of honesty, truth, trust and overall care for the customer and ensuring a job well done.
A brake job quickly turned into a big, engine job and the mechanics were amazing!!!
Top Notch service, Extremely Knowledgeable, In and out in a timely manor. What a Fantastic Experience!!!
Really the thoroughness and communication is the best I’ve seen. Speed in getting work done was also much appreciated.
It was easy to make my app, they took me on time. Everyone was friendly! The price was good!!! Overall good experience!! I will definitely make this my go to place!!!
The employees were very nice and Luke the store manager explained what I needed and why. He even took me to show me what he was talking about.
Kyle did an amazing job. He was timely, polite and ensured to educate me on the service.
I was able to get an appointment within the hour. They called me by name when I got there.
Kyle did a great job explaining the muffler, he took me out in the garage and let me look underneath the vehicle so he could show me exactly what he was talking about.
Fast, efficient, honest, reasonable, convenient, fixed the problem right away.
The amazing customer service and how detailed they were with the inspection by providing images.
They made my experience smooth they also showed me what was going on with my car and why it was making those sounds.
Kyle was awesome in getting my vehicle in and getting it taken care of. The exhaust worker that was there had everything done and perfect. My exhaust came out exactly how I wanted it.
Amazed how fast and professional the service was.
Price tolerable and time to completion
Kyle and Alex were both very open and honest. Great communication very friendly for my issues fixed right away so I could be on the road to see my mother whos on hospice
Just the entire expierience was good they pointed out things I missed and faults I need to correct which helps me in the long run
Everyone was friendly and explained the cost to repair. It was a clean building.
My car was returned to me dirty! Oil/grease on steering wheel and arm rest!
Very happy with the whole experience from ordering tires, price of tires and Kyle 's professionism.
This was the first time I ever went to Midas, and I can say that it went really well. It took a little longer than it should have, but that was because they had technical issues with previous vehicles. They were sure to explain how others were causing more problems than expected, and they were sorry it was taking so long. I didn’t know what to expect, as it was my first time ever going, but I thought it was perfectly fine and had no complaints. Not even about the waiting time.
Great Service at an affordable price
The people I dealt with were extremely friendly.
Was just good customer service felt like they cared that I left happy or not was just good experience all the way around will be back in 3,000 miles
Just great service and fast repair
The employees are knowledgeable, helpful and friendly. We feel like we get honest, reliable service which is why we are bringing our 3 vehicles to Midas more than the closer in location competitor.
So far I'm satisfied with the work but haven't really drove enough to give an accurate value and the price for what I paid was still kind of high.
Everything was taken care of in a timely manner and the staff are very kind and courteous.
They were very nice and quick to get the service completed
Kyle and Colton were very helpful and explained things well.
Kyle Carner was extremely helpful and very professional. I am highly satisfied with my service overall. I will recommend others and encourage them to get the Midas touch.
Wanted an estimate resonator delete and got that plus was able to get to it that day. Thanks again, great job!!!!
My oil change was completed quickly and the staff was very polite and my wait was okay because of a good t.v. show.
Manager charged me for a job that a mechanic screwed up. Also lied on the paper work stating that I stripped the bolt when I clearly stated that the bolt was stripped before I even got started reason why I took it to the shop in the first place. Mechanic dented and caused my oil pan leak by putting on a extrator socket with a heavy hammer that I called out laying on the floor. Charged me 472 dollars for a job that his mechanic created. Then when I got home I looked under the car and it looks like the oil pan was never replaced and they just popped the dent out and put a new drain plug in it and I clearly told him the new drain bolt was in the passenger seat and now it’s missing and isn’t even the same drain bolt that’s on the pan now. Also my oil pan calls for a crush washer and no crush washer on it now.
I'm not good at understanding car terminology. When Kyle, the store manager, was explaining this to me, he showed me instead and it helped me understand what was going on and being done to my car! Very good experience! Kyle was very nice and also pointed out an option for a Midas credit card so I could get my car fixed the same day. I had to call back to possibly get my breaks bled more and he scheduled me for the next day (super fast unlike other places). With Kyle being very helpful and explaining what was going on and showing me, it made me feel more comfortable with his crew working on my car. Great team!
I had trouble starting my car. I called on a Saturday morning to find out if there was any way I could have my car serviced that day. The friendly staff at the location told me to just come in. They quickly fixed my problem and explained it in a way I could understand. They were kind, friendly, and quick. I was so impressed I had them change the oil on my car even though that was not originally planned. They changed my oil and had me out quickly so I could enjoy the rest of my day. I was thoroughly impressed with the friendliness and skill of the people working in this store. I will be back and I will be telling everyone about my experience.
Just getting things done in a timely order. I know I didn’t have an appointment but it took almost 6 hrs to get an oil change. Thanks
My expectations were met or exceeded
Kyle was extremely kind, courteous, and professional. Great communication from the time the appointment was scheduled and all the way to the time of pickup.
I scheduled my appointment online, my car was immediately serviced and all my questions were answered.
Cheaper and better quality product than other places.
The guys at the westside Midas, have to be the most thorough group of mechanics in the tristate. The general manager and assistant manager are awesome as well. They both were very detailed and helped me pick out some sweet set of new shoes for the ole pavement princess.
I only come to Midas on st joe in Evansville Indiana it is truly a honest place that will make suggestions but never push or lie to get extra money They make it about customers not cash which in time builds the business with repeated customer base as I am oh and Luke in the front office deserves a raise he works hard to maintain the store I am glad I got to meet the hard workers in this location
One of the best shops in evansville
Don’t forget about your customer who is waiting and don’t leave oil all over the inside of the vehicle
"First time getting oil changed here and will definately continue ! Quick, courteous service and great price."
"I had Brakes Replaced a few months ago. Great Service and very Competitive Pricing!What has surprised me is the follow-up! Most Places seem to forget about you, after getting your Money? I've gotten several calls from this Place, checking to see if Everyt"
I always get great service there. I will drive out of my way for that location because of the service.
"Luke and the guys at Midas on St.Joe were great. I called a few places before I went to have my muffler replaced, both places I called were short with me and acted like I was an inconvenience calling and wouldn't be able to get me in till the next week. I "
"Luke at Midas St. Joe Ave provided exceptional customer service when I was headed out of town a couple of weeks ago - I stopped in to ask him some general questions concerning a ""vibration"" I was feeling during the drive across town and he checked tires, u"
"If you need an honest assessment and exceptional service, then Mr. Lucas at St. Joe Midas is your man. "
Always friendly and professional service
"I had a tire blowout on my way to an appointment. I called them around lunchtime, and within a couple of hours I had 6 brand new tires on my truck. They did great work, and very well priced. I was very pleased with my first experience here on St. Joe."
Midas on St. Joe...I trust them to ALWAYS to whatever needs to be done on my car!!
"Professional and very friendly service ,my favorite Midas "
"Stopped in a week ago and talked to the store manager, Luke, regarding tires and maybe some service on my 2015 Jeep Wrangler. He was very courteous, very professional and actually listened to my questions and concerns which made me feel comfortable and con"
Very helpful and friendly
Found new place to service my vehicle. Couldn't be happier. If your vehicle needs maintenance or just quick oil change, this is place to go. Highly recommend!!
"Thumbs up to midas on st joe they did awsome job on my brakes,reasonable prices great and friendly staff very pleased"
Very awesome employee who checked me in and out
Stayed late on a Saturday to get my brakes done correctly. Will definitely be back.
This place is a joke. I have been waiting nearly 2 hours now to get an oil change and a tire patched. Meanwhile my car is on the lift and no one is working on it. Instead they are sitting in the back talking on the phone. I patiently waited at the counte
It was good oil was changed
"$20 on a synthetic oil change. plenty of hidden charges i actually only saved $5 when all was said and done. there were numerous 'other' charges in the fine print. the ads would be better if the fine print were clearer, helping one to not be upset at actu"
"I had an awesome experience at Midas, St. Joseph location. I made an appointment to have a couple of things checked out and Mark was very helpful and knew a lot about everything that I had questions and concerns about. Thank you!"
"They do good work , keep you informed apply discounts and make you feel very welcome while waiting "
They were supposed to do a tire rotation with the oil change and that wasnt done. They also didnt put the sticker in the window to give next mileage and date for change which I thought was standard
"I had new brakes done a few months back and was still having trouble after a few more trips in. Since the new management and crew have come in, I took it in once and it was fixed immediately. I?m very happy that I can again trust Midas with my vehicles. St"
Very happy with results of the repairs. Work is guaranteed.
"I came in at 4:45 yesterday for an oil change, all technicians were sitting around and the woman at the counter was very rude and denied me service. will not be returning"
Sending me coupons doesn't cure rudeness or disrespect. If that's how you are going to continue treating customers then I'll go elsewhere !
I have never been treated as rudely or disrespectfully as I was during my last visit!! The mechanic was nice enough but the counter person was a real #**]**. If you catch my drift.
"Excellent service! Very professional, efficient, and excellent workmanship! Got me in with no notice and sent me on my way in less than an hr "
"I went in for an oil change and had a coupon and the women who was at the counter said they are not allowed to put regular oil in my tuscon, I had no choice so they put full synthetic. Cost more of course. Checked with Hyundai they said it was recommended "
Excellent service. Attention to detail
in and out quickly. easy to schedule an appointment. excellent service as always.
Understanding service .. very quick and professional
"Put wrong oil in my vehicle, didn't tighten cap on correctly plus they lost my oil dip stick."
I trust my car to be taken care of when I need work done on my car.
"Everyone was good to me, they told me everything I needed to hear about my car, nobody likes to hear bad news, but they did what they could to fix my car an they gave me hope to know my car will keep going until my car can no longer be drivable. The Manag"
"I put a review online already.Great service great price, thanks again.I am letting friends and go workers know how great this place is.Ron Katz"
"This was the first time I used Midas and I used the st.Joseph ave. location in Evansville,indiana..I believed i needed a new muffler based on the sound and my muffler was very loose.They said it was not the muffler and had to weld a sleeve where it was cra"
We received excellent service!! Car was finished when promised and we are very pleased with the brake job they performed.
"I'm no mechanic! These gentlemen looked at my brakes and told me it was all the backwater I'd been driving through that was the cause of the noise I was hearing. Could of shot me setting! If you are needing service, these gents are HONEST. Something that "
I was an hour late for my apt and the great employees at midas on st Joe got me n and out n 15 min!! Great job guys!!
"Came in with a hanging exhaust pipe and muffler, and they were so pleasant and helped me as fast as they could and gave me a very decent price! Said 2 hours and only took 1 hour and maybe 20 mins! They are the best ! "
Took longer than I thought
My brakes and rotors needed done. Or so I thought that was the only thing. My calibers also needed to be replaced because they were just eating away at my brakes. My driver side brake was so eaten at it was the size of a saw blade. I had never seen it befo
I get my routine oil change there and they alerted me about my vehicle needing the spark plugs changed! They were able to get me set up quick and now my car runs so smooth! As a mom that does traveling for work It makes the stress of it go away knowing my
Very professional and reasonably priced and fixed vehicle in a timely manner!
Very good service and a very nice crew. I would recommend and also return again. Thank you.
"I always take my cars to Midas on St Joe. Always good service, fast and reasonably priced. "
The office and shop are very worn out and dirty looking.
Very helpful and trust worthy! Fixed the air lock in my 97 F150! Great offers and great management and team! Would recommend to anyone the st joe site is a great team! The best thing is the site manager was cashing out a little ol lady and she thought she
"I can see a big difference since Scott the manager started in 2017. Prior to him coming in, the location had a bad reputation the past few years. Now that is changing. Integrity and trustworthy repairs are the way of the shop and I can see it in their acti"
Oil change was fast and employees were very friendly.
Scott and his Westside Team are very trustworthy and dependable. No need to go anywhere else. I most highly recommended this shop!
I recently took my vehicle there to get my oil changed. I wasn?t impressed with the attitude of a couple employees and felt that since I was the only customer there that day they could?ve been more courteous. I also thought it was fairly expensive for an o
Employees were prompt and efficient.
stop in for oil change they got me in and out fast also check hyundai santa fe some bad tie rods end bad. iwill make anorther appointment for that.
"The Employees on Saint Joseph Ave are very honest with everything, Polite and Helpfull and great work is done and they check to make sure... Especially ""Josh"" and Josh is who I'd ask to speak too..."
Caution! Do not take your car to the ST Joe store in Evansville!!! They did about $2300 worth of work to my car. After I got it back it sounded like a lawn mower and nothing on my steering wheel work including air bag. I asked them to check their work the
Always great service. Always a good price. Always good work!
Fast and very good service will go back again
tech turned on my headlights and I did not notice til my battery was dead. generally I like your service and will be back soon
Service was timely and reasonably priced . I recommend Midas to everyone.
I had stuff done by guys that do things. You should have stuff done here too. dude dude dude. come on in bra.
Went in for a oil change. Car started making a ticking noise after the oil change. Had it checked by my I was told there was no oil in my car... Called they said they would look at it but they couldn't say that my car caused it...I drove on it for a week.
Never believe them when they give you a time. I came in for an oil change and found my brakes needed fixed. I wanted to bring it back another day to get fixed because i didn't want to waste my day in the lounge. The guy talked me into doing it that day say