Bob was very accommodating over the phone; when I met him, he continued to provide 100% customer service. Easy to speak with. I have been a customer of Midas for a number of years in different locations in the US.
good service in the office and work shop
Very timely and price was good.
$50 was too expensive a price for a PVC valve
The associate tried to overcharge me for service completed until I pointed this out. Then the associate offered no feedback at all about the two issues I came into the shop with until I pressed him on it. This happened twice.
Service was quick and fixed the issue. The problem and resolution was communicated clearly and understood.
Absolutely the worst service I have ever seen, didn't fix my car after paying 590$ its worse than when I started.
All good. Quite happy with the service.
I’ve been coming to Midas to my oil changed for several years. I bring my own oil and filter because I want certain brand. I’ve been charged usually $20-$30 for labor. My last visit I was charged $55 just for labor. The service manager said there’s a new owner and prices have gone up. $55 is almost double from what I’ve paid in the past. I want bee coming back.
friendly service and quick
No one tried to rip me off, and the service was completed promptly. Everything was explained to me clearly too. Best car service experience I’ve ever had by far
When tell a customer you are going to rotate the tires do it. When a customer asks you to please fill up a tire fill it up. Now I have been told by Bradley I will receive a free oil change a tire rotation the next time I come back. Let's see if that happens.
Went in for an oil change and the tech brought out my engine & cabin air filters, which were filthy!!! He changed them for a reasonable price!
I paid $600 and left with more problems. It was supposed to be a simple job - oil change and new brake pads. It required 2 days, and I left with a nonfunctioning ABS. I don’t trust them to touch my car! And I will NEVER recommend anyone go there.
Honest, reliable and friendly.
I had a coupon for 24.99. It was $35 when I paid, because they said labor is added in after the coupon. A tire rotation was included with coupon, and they did not rotate my tires. They said all tires had 35 lbs of pressure, and I don't believe that! They're never the same!
I had online coupon not used/addressed in my visit. Also there was oil smeared on my upholstery
They were very kind, and I am a college student who doesn't know that much about cars. They took the time to talk to my dad over the phone and explain the issue with my car.
Chris and the rest of the crew were extremely kind and helpful during my visit! He clearly communicated the price breakdown to me since I don’t have much experience with cars so I could understand the price. He also showed me and explained an issue with one of my brakes that I didn’t even know was a problem but was found due to the courtesy inspection! My oil change was done in under 45 minutes and Chris definitely went above and beyond to help during my visit; I will definitely be coming back to Midas because of him and the rest of the team! :)
Everything was great. The gentleman there was highly professional and knowledgeable.
In setting an appointment, the service staff accommodated my best options with available time. I was able to use an on-line coupon to lower costs. Were very fast with the work too!
Friendly, expert in car service, make accommodations when needed
I had a flat tire on Saturday noon. The patch ended up being defective and more than 10 lb of pressure leaked out by Sunday. I spent $6 USD at gas stations for air between Sunday and Monday. Went back to MIDAS on Monday and patch was replaced. AOK now, but it would have saved me time and worry if the patch had worked the first time. The staff was very helpful and friendly, and I certainly will go back again if needed.
I was told on two separate occasions that my car was ready, then when I got there both times it was not. The first time they said it would be another hour and a half or so, so I left to go do some work. 10 minutes later They called me back saying it would be done at three, then once I came at three it was still not done and I waited another hour and a half in the shop. I was charged labor wise for nearly the entire four hours of my entire service when half the time we were all waiting on the delivery of the bulbs to come.
Courteous and professional staff and technicians, good mechanics and honest service.
Everything went smoothly.
I saw an ad for oil change (approx. $30). My oil change cost $130.00. The cost is not the problem. The problem is the increase was NEVER communicated you me. A $100.00 increase is significant and should be communicated prior: not at the time of payment. Otherwise, everything was fine.
The manager was exceptionally helpful. The store was very busy and the phone was ringing all the time. He remained professional and kind to everyone. Your company is lucky to have him.
The reminder sent me about the oil change was very helpful. Scheduling a time was easy. Everything was done in 40 minutes and that included a no charge battery check. Friendly people! I wouldn’t go anywhere else.
Great service: punctual, explained problems, reasonable prices.
Midas took the time to make sure my repairs were done right
Professional and friendly service, good and knowledgeable mechanics.
Great service and a quick trip
I had a very rough morning due to the issue with my car. Sam and his team, mechanic included, helped significantly to turn my day around with their compassion and expertise. I had called the west side location, who was not very friendly, and decided to drive out of my way to the east side because of the difference in customer service shown. Great team of guys at East Side! I will continue going their for their Supreme customer service!
Explanations were clear and helpful; prices were reasonable; when other problems were discovered, I appreciated their explanation
They are well priced and when explaining the issue with my vehicle, they take me out to the garage and visually show me the problem. Then, give me a quote for the price I will be paying.
"We took our grandson's car in to have the oil changed. They were very professional and had the car done in an hour, which is what they told us to expect. "
" On Jan. 7th, 2022, Chris changed the oil in my car and the filter. He did an excellent job!! He is nice always and treats people with dignity and respect. He asked my permission before doing the job to make sure I have the money to pay them. I always reco"
I would trust Midas with my vehicles. They take you into the garage and show you what they found was wrong with your vehicle if they find anything. They are reasonably priced compared to other places.
Chase and his crew did a great job! Only took 30 minutes to change my oil and they even took a discount off. Would highly recommended!!
Quality service from quality people!
"I feel respected every time I come into Midas. They help me figure out the best options for car service and I usually never have to wait too long, even if I didn?t make an appointment. On several occasions Chase has helped me get the best service, I leave "
I scheduled a 9 am appointment to have my breaks worked on. I dropped the car off and was told I would get a call after a bit. Around 3:30 I decided to check the hours and saw they closed in an hour and a half. Plus they aren?t open on Sunday's so I called
Was in trouble with a leaking brake line. I had a time problem because I was giving the car to my sis who doesn?t have a car. Chase came to my rescue and got it done right. Saved me a lot of time and I could feel good about my sis driving a safe car. Every
Jason was very helpful. We had a minor repair and he took care of it.
"We just drove an hour to pick up our rental car. We asked the mechanic to leave the keys underneath the floor mat, because we didn?t get off work in time to pick it up. He said okay and then left the doors unlocked with no keys! A total wasted trip because"
I requested an oil change and tire rotation. I even mentioned I needed my windshield wiper fluid filled. They failed to reset my service light once they were done. They did not rotate my tires even when I paid extra for it. And they did not fill my windshi
Be the satisfied with my services they help fix the balance in my car tires and now I can drive my car perfectly
Got a rock in our tire. They patched it and it was painless! Super quick too!
I had my car wear out a tire because the alignment was off on the drivers side. The store had a tire and so I scheduled the service. They installed the tire with no problem but said that I needed a new rt wheel bearing and a left tie rod end because both w
"Called on a Saturday to see if they had any appointments to get a couple of the brackets fixed that hold my exhaust system in place. They were able to get me worked in mid afternoon and I was there less than 20 minutes. Excellent service, will definitely"
as always you guys were great. I will not take my car anywhere else and i always tell my friends to go there cause you all are so nice
Tried to get the code ?insufficient converter bank 2? narrowed down to the exact problem but really didn?t get a precise answer just that it?s throwing that code and it?s probably one of the 2 front Catalytic converters cause there is 3 in vehicle and the
I had a $55 part put on my F 150 and the labor charges brought the total to $410. I wasn't particularly happy about the service and price.
Please don?t go to bloomington location the old guy will still your card and still your money please do not trust that location
"Hello, We deal to fix my car and I was waiting he?s phone calls to talk about price today I got latter from elite tow campany with out noticing me and he towed my car to storage and I got a letter from tow track . I had no idea about this all situations. I"
The old sales person is unprofessional and literally cheating people.he doest not have any smile or good approach. He asked to call back and without any information towed my car and he?s is unprofessional and he looks angry without nothing. I will definite
Excellent as always. Staff is always friendly and no hidden charges. I used the coupon for maintenance service that the company sent to me. A very good bargain.
"Prompt, friendly and expert car care."
"For this visit, I scheduled an appointment online, and my car was completed within the window scheduled, which was great! However, there were several black handprints across the light gray interior when I picked the car up. This is unprofessional and disap"
I called Midas at 8:15 AM and scheduled an appointment for 1:30 PM. I arrived 10 minutes early for the appointment. I was buying two new tires for my F 150 truck.It took almost 3 hours! For two tires?! I was very irritated that it took so long and asked wh
"Thanks for fast friendly service. The cost being way more affordable then anywhere else, made going to get my truck worked on a lot less stressful. Thanks again!!!?"
Nasty manager Norman gives excuses and becomes testy when customer complains that the mechanic has to do work again after not reading which tires need to be replaced and rotated ...threatens police if customer is stern suggesting mechanic needs to read i
"The service is great, the employees are super friendly and know their jobs and make sure everything is done right. This is the only place I go."
Excellent service! These folks take their time to do it right.
Everyone that works at Midas are so GREAT........ they make you feel right at home and if I have a question about anything they always take time with me to answer it.... I tell all my friends to go to Midas cause you all are so nice and you are HONEST abou
Friendly service. Price was at low end of previously quoted estimate. Only complaint is that I can smell oil inside the car, so some must have gotten spilled somewhere.
"See review on Yelp,. Invoice#0136925. You were wrong to take advantage of 20 year old female student!"
"During my recent oil change, the staff was being so loud and goofy it made me hope they were not messing up my car. My husband came to pay and he looked at me while we waited, because the front desk attendant was in there talking and goofing off, he said d"
Very good service highly recommended
The technicians that repaired my car were professional and completed the job surprisingly quickly and at a very reasonable price. I would easily recommend this location for anyone.
This place is absolutely awful. My girlfriend too her car in due to her brakes being locked up. They noted that they would do a brake inspection for $19.99. What they mean by this is they will take the tires off of your car and then tell you that the brake
Courteous and affordable. Seemed to operate with integrity
It?s so unfortunate that I live in greenwood sometimes. I absolutely love the crew in Bloomington! They are some of my favorite mechanics! They always do an amazing job and talk to me like a person and not some ?dumb girl?. The team is so personable. I thi
"I went in for oil change, fluids and filters check, and to have a tire looked at. I didn't get new tires because their price quote sounded a bit high. But, They somehow ripped open a huge leak in my coolant line, and it isn't even very close to any filte"
The guys at Midas in Bloomington are always so friendly and quick! It?s a great experience every time I have to get my car serviced.
Midas is our favorite and the best to handle all of our automotive needs! Been using them for at least 20 years now. Outstanding service.
"They did excellent work at an excellent price, and didn't try to push a bunch of unnecessary things. They've earned my business."
Thank you for the quick and accurate repair! Much appreciated!
Very helpful and prompt service.
I always pay more than your promotion email. You have 19.95 oil change price but I paid first time $50 and this time $69. This price is already volkswagen service price. I'm sorry this was last time for me.
Courteous. Reliable. Meticulous.
Thank you for being fair and thorough and doing great work.
Great customer service and my brakes work great now. Doug went above and beyond as always! -Shawn
Midas has always treated us fair and they are friendly. The best thing is my car is always done in less than a day. That?s saying a lot when you drive a fossil like mine.
"I came in with a flat caused by a nail puncture. They inspected the puncture which was marginally in the center. They said it could be fixed, but because of the location could not guarantee the fix.BTW this a new car and has no spare.The manager suggested "
The shop worked me in right away without an appointment when I needed my battery replaced.
"Everyone was very polite. I had my son with me, the staff brought out a box of toys for him. They were quick, polite, and did an excellent job. "
They didn?t finished anything just they are cheating the people
"Service was great. Diagnosed the problem pretty quick, and gave a fair estimate on the price. The new manager really did an excellent job with helping me sort through the repair."
"It should not take 45 minutes to change the oil and filter, and rotate the tires. Moreover, a total price of $36 was about 30% higher than my last visit. The work was quality, but as I said, slow and pricey. "
"So, my metallic brake lines decided to go ahead and rust through causing a very frantic, ""Oh, ****!"" moment as I tried to use my brakes. My foot went all the way down to the floorboard but luckily I lived to write this. Funny how 18 years of winters with p"
I have been nothing but a satisfied customer of this particular location in Bloomington. However something seems to have gone horribly wrong (has the management changed?) and I will likely not return.I brought the car in for two issues:1) The engine has be
"I brought my vehicle in because I had been noticing a squeak coming from the rear passenger tire. The technician drove the vehicle, noted the noise, and proceeded to do a full inspection of the vehicle quoting me $1200 to repair everything needing attentio"
Another job well done! Thank you all at Midas!
"Moved here three years ago and have taken our cars in for everything. Friendly, reliable and efficient. Could not ask for better!"
"Service or repair on your vehicle is never an experience that you look forward to, but it is a lot easier when you get the sense that the people performing the service are competent and honest. I certainly did get that feeling from my last two experiences"
The Midas in Bloomington has been going above and beyond on service for as long as I've been a customer. I've taken all the family vehicles to Midas in Bloomington for over 10 years. I got stranded with a flat tire and received help so I could get the v
"This was my first time ever at Midas to change oil in Bloomington,In, and I was impressed with their service!!The young gentleman and the lady at the front desk provided me a thorough explanation of everything and every question I had. I only went there fo"
I am a college student and I needed my tires aligned. I know close to nothing about cars so I was confused and slightly scared. I called Midas and they quickly got me an appointment the next day. I went in Midas and they were so helpful and friendly. They
"On Friday afternoon at about 4pm, I had a funny noise emanating from my right rear wheel. I called Midas and spoke to a team member who graciously offered to check it out despite it being the end of the day right before the holiday weekend. When I took t"
saw a mechanic at bloomington store smoking maijuana in his truck while i was parked waiting for my friend to pick me up then went back to work long red headed guy with glasses beware pot heads fixing cars
Owner indian guy is a crook tried to sell me **** I didn't need customers beware
WENT IN FOR BREAK CHECK TRIED TO MARK UP NAPA PARTS 3*4 TIMES RETAIL SONNY IS A CROOK
WENT IN FOR BREAK CHECK TRIED TO MARK UP NAPA PARTS 3*4 TIMES RETAIL SONNY IS A CROOK