I was able to call ahead of time and someone was there to answer the phone each time I called. Once I got there, they took me in immediately even though I was a few minutes late. And they completed the job in the exact amount of time they told me it would take. I was in and out with ease.
Ability to diagnose the problem quickly, communicate findings along the way, let me know what was urgently needed versus what I could come back for, and pleasant interactions with associates.
Schaumburg Midas is The Best!
The Master Technician Jimmy is truly the Best at what he does and the associates are truly personable and courteous. Fidel always lends a smile, the Managers Mike and Matthew are great to ask of any questions and they are all Honest which is hard to find!! GREAT WORK AND THANK YOU!!!
Matt and Mike both are AWESOME! they both are very knowledgeable and explained everything to me in a way I could understand.
I requested the appointment through Midas’ website, they called me the same day to schedule it. On the agreed day, they attended to us immediately, and in 45 minutes, the car was ready
QUIK ONLINE QUOTE, EASE OF SCHEDULING,TIMELYNESS OF COMPLETION
Went it for advice on the brakes. Felt that technician was very honest and very helpful.He made a suggestion to replace the brake fluid.Just know that we will continue to work with Midas going forward. Very pleasant experience!
The coupon offered for an oil change was really good. Told them specifics on a noise I heard and it was taken care of. Loved the courtesy check that came with the oil change.
I came in for an independent inspection of a vehicle I was about to buy. These guys saved me a lot of money as although the car had a clean carfax, it was severely messed up.
I don’t ever feel like I am being gouged when I get my vehicle serviced at Midas. The staff at Midas is great and fair.
Midas always provides competent service.
The price was great and service was fast.
The workers are very nice and they helped to fix my mom’s car and let her what were the issues with the car. It took long but they get the job done.
They explained to me well what they did to my car.
There was z problem running my chrge through my Midas credit account.
I like the service it is very clean Matt was awesome I always come back to Midas. I have told my family how wonderful we Midas is. Thank you for everything.
competitive price, friendly staff, quick service
Very fast response, availability of parts, offer of loaner vehicle, friendliness of staff.
Always very satisfied with the dianost
I received excellent, friendly, and professional service at this location. My scheduled services were completed with great care, and other recommended services were suggested, but without pressure to add on immediately. Would highly recommend for your automotive needs!
friendly staff, took the time to explain
Knowledgeable and helpful staff
Great price on an oil change and both the desk person and the mechanic were patient and helpful in explaining things to me.
Excellent service, experience of technicians, and consideration by store management of the customer.
Don't quote 950 and end up doing 1400 additional work which was not authorized
Owner gave me a price hundreds of dollars different from online final price. When confronted he made up other services that where already included in original price. When confronted about that he made up additional services until price made sense. They said they were going to do alignment and they would give me paper that showed before numbers and after numbers. They never gave me that. They never told me I had to return to check toque on lugs. I only read that on the invoice. I felt very uncomfortable with the whole situation.
The owner was very clear in his communication and explained the timeline of the project. When something else came up after the original service he was able to find a loaner car for me to use until the job was done.
Everything was fantastic, Thanks!
Short notice needed new battery out in 15 minutes great to service
I am highly satisfied with Midas! Scheduling appointments is simple and the service I receive is top notch each time.
They told me I needed a new belt and I agreed to include this service. They did not tell me they did not have the part and I had to wait a bit longer while they waited to get it delivered. Changed my schedule for the day.
Far more expensive than I’d supposed ($1429 for exhaust system fix).
This Midas shop always perform top-notch work for basic repairs such as the front brake replacement at this visit.
Anil is an extremely positive representative of the Midas brand.
Overall it was just a good experience
I always receive excellent service from Matt and his team. I will keep coming back to have to this Midas location for all service needs!
Went in for alignment for the vehicle, they have done an inspection, they claimed that the balancing was balancing was incorrect,which I have not felt before. it was rebalanced, took the car with the family home, and on the way home on the highway I experienced a shaking that never felt in my life. Drove home scared on the shoulder with hazard lights on. Two days later they rebalanced it, kind of back where we were…We have explained our initial complaint for the car moving around is only at highway speeds, they did not test it at those speeds… and what was the initial rebalancing it was a joke….
Great associates especially Chris. Brake pricing could have been better, though.
They were clear on what they would do, did not push other items to me, and taken my car their before and service has been great.
The staff is always very friendly and welcoming. It’s the only place I will bring my car to.
I had received an estimate at the dealer for brakes on my 2008 BMW 335i. I contacted Midas and found the prices were significantly less then the dealer and the pads were warranted for life. The store was able to work with my schedule and their time estimate was very close to being dead on. I've had some other work done here including a battery for a 2012 Honda and the guys have been great.
Trust my car with Midas, and Matt.
Matt is awesome, as always !!
"These guys are top notch! Matt understood my cars needs, and also gave me a heads up for additional preventive care. What I liked best was their communication. I was never lost in purgatory knowing when my car would be done. Excellent no nonsense business! Will def be back!"
I need brakes for my truck and they did a phenomenal job with the service
Matt is informative, friendly and professional
Very less time taken which surprised me with a good impression
Quick diagnosis and fix for my exhaust issue. Friendly people and a pleasure to work with.
The mechanics did a great job and kept me informed on what was being done and the job was done quickly and efficient
I was hearing a noise from under my car so i took it to midas early in the morning matt took care of me he took my car in right away. Then showed me what the problem was. He was very helpful and very professional. Everyone at that location was polite and t
Did a Great job on my muffler. Alot more quieter
Great service & communication by Matt & his team at the Schaumburg location.
The owner won't put all the reviews up on the dashboard so everyone can see? He only puts up the the good ones. The totally messed up my car trying to do a job they knew nothing about? And that's tie rods and bald joints. They took the car apart and saw th
On November 17th I took my car in that Midas's shop for a ball joints and tie rod problem and they could not fix the problem and could not put my back together. The mechanic had to call for help to put my car back together and they told that the brakes li
The service was fine and the guy who assisted me was very nice but I don?t appreciate having to sit outside in the hot sun when it?s 100 degrees outside to wait for my car to get serviced. That was ridiculous to me.
"The last time I visited Midas in Schaumburg, IL., on Golf Rd., Matt and another employee had me waiting between 15 minutes on the phone in the parking lot of Midas, not to mention, after I hanged up, 20 - 30 before they denied me sercices to get my tires r"
"BMW experience: I took my BMW for the oil change and I was told thatr there is about $2000 of additional expenses as guy showed me few things in the car that didn't make any sense to me. I declined and took my car to the other Midas (the one on rand road,"
"Midas in Schaumburg is my go to mechanic shop for all my car problems for over 10 years. Every time has been a great experience. I will be back for future service, and I'll be recommending you to family and friends.Thanks again for the great work!"
"Long story short. Midas damaged my car during an oil change and refused to admit it. Then tried to charge me $1700 for repair to damages they caused. Do not go here EVER even for routine oil changes or you might end up paying for their incompetence. Also, "
"I was traveling to hospital in Schaumburg from South Bend, IN, on Tuesday before Thanksgiving when my brakes went out. This shop was the only place willing to even look at my car. Not only were they professional, they were extremely hospitable and helpful."
"I'm not happy. The cap wasnt even fully screwed onto 1 of our brand new tires that looked low from the start, I figured it wasn't filled all the way. Nope, went VERY low the night before we were going out of town (Saturday, 4 days after installing) then Su"
Thank you for taking good care of my car and providing education regarding the repairs and long term prognosis. Honesty is very important and sometimes hard to come by. Our family appreciates you. Matt is AMAZING!!
bought new tires and had them installed and balanced - they balanced them improperly car pulls to the right side and left my car full of dirty oil fingerprints
"Great experience here. Honest management, hard working mechanics, and fair prices. I like that they stand by quality of their work. Will absolutely return to this location for future maintenance. "
Thank you for taking great care of our family?s cars. We are never disappointed in the work that you do or the service that you provide.
"Whenever I can, I consult the team at Midas with my automotive issues. I feel they are trust worthy and they do a pretty good job. Recently, I have been finding that their costs are pretty high.... I paid $30 for a 5 minute fix that was done by drilling a "
Have been using this location for years. Place can get busy and Matt seems to get all the customers taken care of. The entire staff seems pretty good and will return in the future.
Diagnosed the problem and completed the repair. Very courteous
"I've taken my car for breaks, struts and alternator and they have done a great job and very reasonable price. Very satisfied!"
Midas is the place I'm going to take my car forever so trustworthy so friendly and all around good people thanks for taking care of my car.
"I am a regular customer at Midas because of the outstanding service and reasonable pricing that I experience. On my service check visit earlier this week, Matt once again provided the first rate service I have come to expect."
"Nice job, great price, totally satisfied!"
I'm pretty happy with Midas service. Good and pretty fast service.
"I wasn?t even sure Midas did brakes, I was in and out in about hour and a half. They did an excellent job."
Thanks for taking care of my car. Everyone at Midas are very nice. I told a few friends how awesome everyone is at Midas. I will be doing all my car needs there. Thanks
I will go back to Midas again. They are very helpful and they explain everything too you. Very awesome people. Thanks for taking care of my car. You all rock.
"That was indeed great, fast service with very reasonable pricing. Will definately come back in the future."
Always been a terrific place. Honest and efficient people.
"The appointment took a long time. They said they would have my car finished in two hours, and when I called back two hours later they hadn?t even started looking at my car. I work 60 hour weeks and I am very busy so it?s really important that people stick "
I came in for an oil change and as always the best service. I have been coming here for years and they are all very friendly and honest.
Excellent customer service...the best I have ever had!! Highly recommend this location and it's service to all I know!
This was my first visit to this shop and I was extremely satisfied with the service! Andy was a pleasure to work with. He had my vehicle in the shop immediatly and I was back on the road in no time at all! The staff was very knowledgeable and you can tell
First time going to this shop just moved in to the area. I was very happy from the start to the finish of the visit. I went in and and let them know my problem they had it figured out fast. They help me with a loaner car because i was not able to sit there
I went to Midas concerning a brake job. I notice that my vehicle had this really bad pulsing at high speed. As I arrive I explain the issue to Ray he explain to me that my rotors were warp and that I would need to get replace. I got that done as well as a
"we brought Jeep Cherokee in for water pump and they had vehicle all day and when we left we didn't get a mile away and it overheated, we took it back and they said it was a heater value, another $130.00 later I left with my vehicle. Never again, I spent a "
My car needed a lot of work done and this is one of the only Auto Service places I trust. They have never told me I need more done than what I am having done. They are very friendly and informative on what needs to be worked on and why this may need to be
I love this location. I work in Schaumburg an always wait until I am out there to get my oil changed. I staff is great and it is always quick! Thanks team :)
The staff at Midas were very courteous and professional when they serviced my Van. They took the time to show me that problems that occurred and they provided me the recommendations for what needed to be replaced.
I brought my car to this Midas because my car had broken down twice while driving it* They said the problem was my battery* my battery apparently was too small for my car which caused the engine block to shake* which in turn caused the seals to loosen and