The general manager of the store was very attentive to my needs and thanks me upon completion of the work
be more honest and provide quality service my wife went in for oil changedon't think they did the oil change . no oil change next visit sticker. theoil change life was not reset. charged $61.00 for nothing they were offering to change all the brakes that were done earlier.trying to charge her $1000.00just seem to be dishonest and trying to take advantage.
People are friendly and will tell you honestly what is wrong with your car based on their professional assessment.
I brought the car in for an oil change and brake check. They showed me the brake issues and explained everything. The were great
I didn’t catch the names of the two mechanics I spoke with, but both were very knowledgeable and informative. I often worry about mechanics trying to take advantage of my little knowledge about cars. I did end up getting extra work done than I had initially intended, but I did not feel like they were taking advantage or trying to sell me on something I didn’t need. They were also very fast with doing this extra work. Overall great experience and I would bring my car back to this location.
The people at this location are great very easy to deal with, very knowledgeable tell you like it is and don’t try and oversell you anything. They show you everything that is wrong and have great recommendations! Won’t take my car anywhere else
Guys that work there a super professional and friendly.
Andy was awesome and helpful through the check in all the way to check out. Service was fast. There was coffee provided.
Very friendly and reasonable pricing. Transparent and quick. Great job Andy with your service and thank you for fixing my exhaust in less than an hour
Great crew! Awesome and knowledgeable group of guys!
It was my first time visit Midas and they made it easy for me. They are very helpful and accommodating.
It was so easy and fairly priced. Associate was friendly and clear about the service and length of time.
My car had a major oil leak. I called and asked if I could bring it in, and they told me to come right over. I did so but didn't have a way back to work, so they drove me back to work, and then picked me up when my car was ready. They could not have been kinder or more friendly! I was in a need of a new mechanic, and I know I have it. I will be back and have been telling everyone at work and everyone I know about my new mechanic!
Have the person at the counter be more understanding of the situation. Tried to tell the service technician where the second hood release lever was. Person at.counter yelled at me and said.they will figure it out and if I don't like it he can pull my truck out. The 3 technicians couldn't find it and I ended up showing them where it was.
Friendly staff and quick service!
This is a wonderful place. Always received great service
Your staff are so friendly and they did a great job.
fast clean & high quality service,Good and honest people I like to work with,I will definitely return for more service and give referral to friends & family members
Thorough, clear explanation of issues, recommended course of action and cost expectation. Friendly, courteous and professional. Willingness to assist with me picking up the vehicle after service was much appreciated.
Good professional service workers are friendly
The staff is outstanding and very professional. The waiting room is quite relaxing, with refreshments to make your wait comfortable. And how could I forget the tasty treats that . Definitely going back if I need work done. Possible stop in and just say hello.
Great customer experience & customer satisfaction. Each interaction was the best!
Freddy is super friendly, knowledgeable and very professional.I appreciate the prompt service!Thank you, Freddy! I have already recommended you to others!
Freddy is the best! I can always get an appointment and I trust him in all my car needs. I have referred several people and they have not bee disappointed either. Andy is also helpful in taking care of me. It’s a challenge to find a service like Freddy and company provide.
The staff at this location is highly talented and trained never had any problems and they are the most upfront, professional and courteous people I’ve met.
many good experiences over the years
They were very nice to me. They did the work in a timely manner and did it well.They took the time to give me a test ride to show me the results of their work and it was very good work that they did.
Associate should know about the discounts Which are available Also with the alignment suspension check was free associate didnt know about it and only alignment was done I was at the morton grove next to shell gas station I would come back if 20$ discount would be given as promised on the coupon I paid full price 120$
The team member at Midas drove me to work while my car was worked on! They went above and beyond to make sure I could easily get back and forth.
I was a walk in and they took me in rite away Freddy the Manager and Jerry the Mechanic did Great
I was taken care of quickly without issue.
Freddy is great Communicates well
I have used this location many times, fairly priced and great service
The staff was highly courteous, understanding, and efficient. The price for the repair was highly reasonable.
"I stopped by just thinking I had a leak in my exhaust, but as soon as store manager Freddy looked at my car he found issues with it that made it unsafe for me to even be driving it. He immediately showed me exactly what was wrong, so that I understood what"
"I was introduced to Freddy and his team yesterday and he was gracious enough to fix a panel that had come loose from my undercarriage at not cost. He was super friendly, outgoing, and made me fee at ease. Thank you for the help, brother, it definitely wa"
In some areas I was indeed highly satisfied. I prefer to reserve the highest rating though for when I am particularly impressed. I WAS particularly impressed by the speed, the friendliness, and the helpfulness of the mechanics. Thanks for helping!
The men were courtesy. Offered coffee or other drinks. I gave them a coupon for $5 off but he had 1 for $10 and gave me that discount.
"We are certainly happy to have an experienced, honest and friendly group in the neighborhood. The service is excellant and the people are great to deal with."
"The title says it all. And it begins with one word,trust. This shop is the best repair facility I?ve ever been too. Their honesty is comforting, knowing that you can trust them and not feel you?re being taken. So I?m just letting people know if you have ca"
Great Customer Service and very great people!! Will definitely be coming back.
Got recommended to come here for a good oil change and it?s very cheap. They can work with you on a price??
Everything went very well and the workers were very friendly and the job was done on time.
"A great experience. Work was done fast and done right. They saved my car. I am grateful, and will be a return customer. Five stars."
"Let me tell you something about the crew at this location,they are the best people I?ve ever met. They are the most honest and sincere people I?ve come across. Their facility is clean with a lot of amenities offered to you while u wait. If your car is in n"
I have ta tell everyone that this shop is outstanding. And it all starts with the manager who is just fantastic. His name by the way his Freddy. Great service always straight up and honest. I feel like I have hit the lottery by finding him. Then he has gre
"I feel very fortunate to have this stumbled across this Midas location. Freddy for one is by far the best shop manager I?ve ever come across. And his mechanics are dead on. They are fantastic, they can handle all kinds of jobs. The shop is very clean and "
"Freddie, and his team, was very professional and accommodating. Took time to show, and explain, exactly what was wrong and what I needed."
"I have had some unique experiences at Midas to say the least. To keep it excessively short, I think you made a good choice with Freddy as an on-site manager."
My car was making a noise every time i made a right turn. We live a couple of blocks from the Midas on Dempster in Morton Grove so I thought I'd take it there instead of going to the dealer. Both my parents have taken their cars for oil changes in the past
" My Mom?s car didn?t pass the emissions test. The car is super old and not worth much money, so obviously we didn?t want to spend too much. The manager put together a plan to correct the problem and save us $200. Not only did the car pass the emissions tes"
"The manager at the shop with the glasses is a really great person to work with. Anytime I have an issue with my car wether it?s needing a new tire or just pumping air, he immediately is helpful and prompt. I?ve been to other stores around the area like jif"
What a wonderful experience. My car starting making a scary sound while I was on the expressway ... I slowly pulled off at Dempster & turned into this Midas shop that I'd not been to before. They were about to close but Freddy - the manager - was so kind
"Freddy was very knowledgeable!! Very helpful, I was in and out quickly in 20 minutes. I truly appreciate all your help! My car rides smooth!I definitely will be back here!! Thank you !!"
"I had very good and courteous service from your staff at Morton Grove, especially from Freddie."
I had very good customer service from Freddie and his staff. I even got advice as to when to bring my car in for my front brakes to be changed.
I came in on Friday night wit an issue. I had an estimate on the repair with in the hour and car was completed by the next day. Not sure what else to say other than a 12 hour turn around on my car is great. Thank you
Terrible customer service A few weeks ago I got oil change and they rotated my tires for me after my tires were rotated the steering wheel was shaking I called back this morning to ask if they could please rotate my tires back for me free of charge they re
great bunch of guys. they work hard and do the job right
I went into the shop as my exhaust seems to be louder than normal. Roger told me it would be $20 to put my car up on the rack and it would be credited towards any work done. I was fine with that. My car went up and they inspected my exhaust. They advis
The service is wonderful. I like that they show you the issues that need attention and fix them quickly at a reasonable price
Always do and great job. Roger is always very friendly and provides excellent customer service!
My family has been going to Midas for several years for our auto repairs. They do a great job and we won't go anywhere else.
Great staff. Honest customer service and expert techs at reasonable prices.
Didn't have to wait. Jobr done in a jiffy and done well.
"Fast, courteous service."
I and my family have been going to this shop for years and always received great service. They are courteous and professional and always take care of your needs.
You guys charged my credit card twice for the same oil change. Unbelievable!
"I had them rotate and balance tires, I needed to take wheels off to add hub spacers and I have broke 2 tuner lug sockets trying to get the lugs loose. obviously they have no freaking idea what a torque wrench is or to use one for custom wheels. I have orde"
I am so appreciative and impressed by the service at this Midas location. I pulled my Mazda 5 into their shop without an appointment last Thursday due to an issue with the plastic undercarriage cover under the engine of our car falling down and hanging ont
Most definitely. The guys have always been respectful and courtesy. I feel they are being honest and I hope to always feel that way
A friend recommended Midas to me and was surprised that I got a call just a few minutes after I had filled in my online request. Even though fixing the tyres took a little longer than I had expected I appreciate the service that was rendered.