Very professional and curtious staff managed activity in a very reasonable time
My experience was wonderful with experienced guys and service was very appreciative with my husband and I having many trips to hospital and not knowing when we could pick up. Always great correspondence and explanation of work done. Super people and Abdeel was the best!
The Manager knew exactly what was needed to fix the problem. The professionalism and customer service was excellent!
1- The Manager Adeel Baig was very knowledgeable, courteous and professional. He and the other service advisor Iftekhar explained in detail all issues in my car and recommended the required maintenance. I am completely satisfied with their service.Thank you.
I went in for an oil change. As I was driving home there was smoke coming from my car. The service technician spilled oil inside..I have been going to Midas over 15 years and something like this has never happened. I had to drive all the way back to Lombard to have the problem corrected.
They are professional, helpful and easy temperd
Manager was very helpful, professional, pleasant to talk to
Everyone was so friendly and professional. No games. No tricks. Very honest
I had an excellent customer service. I was very satisfied with it but they could have given me a be little better price.
Always excellent service at this facility! extremely kind and accommodating :)
The gentleman at the front desk quoted me 45 minutes to get my car into the shop but it was much quicker than that and then he gave me a coupon price instead of charging me the full amount. Great service
Check in went very smoothly and I did not have to wait long at all for the service to be completed. Staff was very courteous.
The manager was very professional and the mechanic was friendly and informative.
Very quick and easy to get in. I called and was accommodated immediately, which I was very impressed with.
I've been coming back every time for their best service and communication with the customers...
Good service the mechanic explained to me with the problem of my car. Very friendly and accommodating they know what they’re doing.
Very satisfied with the service! I would definitely come again!
Excellent customer service
Adeel was absolutely detailed in every aspect
Quick and friendly service
I just feel that the price is slightly on the higher end
Office staff & mechanic were very nice, friendly, accommodating, & knowledgeable.
The manager and mechanic who performed the service was great. Manager explained everything to me and was very professional and not pushy.
Adeel made the process so smooth. He was so sweet, kind & very caring. He explained everything to me. He introduced me to the mechanic, they physically showed me what was wrong & needed to be replaced. It was a great feeling from the moment I walked in. Adeel & the mechanic(can't remember his name) were professional & caring! Absolutely loved my experience here & will keep coming back! I just moved back to Illinois & I must say BRAVO MIDAS!
Job was completed in timely manner. Staff was friendly and explained pricing to me. Was satisfied with the job done.
The Manager and Mechanic were extremely helpful in resolving the issue with my vehicle. They seemed to have and excellent knowledge about issue at hand. They allowed us what would work better for us. Wishing them all the best!
Price was different. Nobody called prior to me returning after a part wasn't in stock either.
I was actually quite impressed with the associates. I instantly felt a sense of trust with them in taking care of my vehicle and my best interests, versus some other auto shops where I have felt the desperation to upsell me. Very happy
Very nice experience. No wait time when I dropped off car. It was ready when promised.
As the visit for oil change and routine inspection when Ireach MIDAS LOMBARD the manager responded nicely with respect they finish the job so quickly their working ability and potential is highly professional. Ilike it very much its highly appericiated.Thanks
Great customer service experience, quick turn around time
Everyone was extremely courteous, polite, and very knowledgeable in what they were doing. They were very respectful & made sure I understood everything & took their time to explain everything without making me feel rushed. I feel their pricing is fair and that they are honest and would not take advantage of their customersI. I was very satisfied with their work & would highly recommend them.
Great serviceGreat management
They did exactly what I needed them to do. They made me feel comfortable while talking about pricing and services. The time it took to order and deliver the tires as well as installing them was all done in a timely manner.
This location is the only one I will go to! They are so kind, courteous, prompt and do a great job! No pushy “you need this and you need that” they lay everything out and don’t pressure you! Love them so much here!
Very helpful and satisfied with completing services
Price was a little hefty for full synthetic where I can get it done cheaper. Felt like it was just another corporate mechanic that tries to get the most money for minimal service.
Manager printed and completed Ubers required inspection sheet. Very helpful.
The manager was very helpful and thorough, I was able to get scheduled quickly, and no one tried to con me into services I don't need immediately
Everything! I arrived early and was serviced right away. Everything was explained to me up front and the mechanics showed my why I needed new brakes - which I already knew. Everyone was so nice & professional !
Excellent customer service and repair was done in a timely manner. Manager is extremely friendly, he explained the repair clearly and made the visit enjoyable.
Oil was low, no oil change due at this time, they were unable to check the oil, so I just authorized them to do an oil change
The associate went well, above and beyond to make sure my experience was superb. Job well done!
Customer service was fantastic and the service was done in a timely manner
Manager was very friendly and explained everything in great details. Shop personnel were friendly and did a great job
All of the staff was friendly and knowledgeable. No one tried to upsell me and no one was pushy.
Everything was excellent...
Exhaust and especially the muffler purchased from midas very poor quality in comparison to stock mazda Exhaust, rusting out in less than six months! Never again! Shop manager said this is just the way it is! Could do nothing to satisfy me
They were great. Offered me a loaner car since I had a complex problem with my Lincoln - very friendly and fixed the problem that 4 other different mechanics couldn't fix
They were very nice! I had went to the DMV and had to get new plates along with my sticker and they did not hesitate to help me. They put my new plates on very quickly. I am so grateful! They are super nice over at that facility. I would definitely bring my car there again! Super great service! ❤️❤️❤️❤️
I used to like the Lombard location for price and Service. I asked for a full service oil change laid $90 and I don’t think my tires were filled or know of my filter was checked . I won’t go back
The manager at this location is always fair, friendly, and willing to help
Love the location and the friendly staff
Ownership recently changed and this led to pricing to be higher than usual. Not crazy expensive but I used to be a regular because of cheap deals. Also asked them to look at AC and they forgot which delayed my experience. (Was quoted way to high for that so did not go forward)
Went in for a brake job. Left with a complete wheel problem
Great service, friendliness, price combined with coupon discount made it a great experience at this Midas location. Will definitely take our other cars here in the future.
Friendly staff, fast turnaround
Adeel was very friendly and helpful.
The customer service is great
The service I needed was done promptly and my car was ready when I needed it, on the same day.
Good service with friendly people who know what they are doing.
The manager is extremely nice!! He explains everything properly with great detail and goes out of his way to do business with integrity and honesty.I have brought my vehicle here twice and it was absolutely a joy to work with their team. The manager goes out of his way for you and that is soo RARE these days! Everyone is friendly and does a great job. They are accurate with information and hit deadlines they promise. I will definitely keep taking my car here and will recommend this location to others as well. Cristina Pennington
The general manager and staff at this location were very helpful and professional during my visit, including providing me with a detailed cost breakdown and explanation for all items in need of attention with my vehicle. I felt welcomed, and well cared for. Thank you!
Had a complete exhaust replaced on my Toyota. Was there first thing in the morning. Was told would be done by noon. Didn't happen. In the meantime had a minor repair done on another vehicle while I was waiting. Had to help getting my vehicle on the rack to
The ease of scheduling and the quick service.
I have been going there for about 2 years and I have always like there friendliness and Fast Service that’s why I drive 30 minutes to get to this Midas even though there are other Midas closer to me…
They are really humble polite professional and really good rates and also their way of talking behaviors all phenomenal they neat and clear and really good guiders and suggestions about for parts cars
Had an appointment on Saturday for 2:15 pm. Showed up at 2:13 and given that the hours online say the place is open until 4 PM gentleman at the counter tried to tell me that they?re closing at 2:30 and that I had no appointment. I reminded him that I had s
Howard & the rest of the staff are always helpful & pleasant. Great experience when I come there for service.
I was not sure about there was a noise while turning my vehicle.checked my vehicle and replaced the part. I am really satisfied from the service provide over this location.I give a big thanks The Manager Mr. Adeel Baig who gave extra care. Thanks a lot Alw
"Fast and fairly priced, staff was attentive and helpful."
"Sunny and Adeel were very kind, accommodating and finished the repair as promised. I will be back for any car problem."
A good shop. I will be back for my next oil change.
"Welcoming staff, experienced associates who are customer engaged. I?m a first time client who received an overall best car maintenance experience."
I am never going any place else for my auto needs. The men at this Midas shop are awesome.
"My car battery died next door to Midas. We walked in, they sent a fellow out to check the battery, determined we needed a new battery which was installed without any wait. Good attitude, good service! Thank you!"
"The manager and mechanic were very courteous, honest, and communicated thourghly to me what was going on with my vechicle. They gave me the break down and showed to me of what I needed to get repaired. This was very helpful because it helps me to see what "
I brought my vehicle there because it didn't pass the Air Team inspection and was listed in their book as a facility to use. They said they could replace the part of the exhaust system that was faulty instead of replacing the entire part. They charged me f
Very professional. Paid attention to detail and followed up and completed service on time.
They were great and fast after they got the go ahead from the warranty company
Jay & his staff were extremely professional. I went in for a taillight bulb and left with a rear brake/rotor job. They walked me thru the work that was to be done. I was grateful for the assistance & reasonable price. I believe I found my new auto shop. Ke
"I went to get a oil change and was told a wheel barring was loose, I would start to hear the noise I hear rattling even more, had to save the 210, 3 weeks went in to get fix. I still hear same noise .....he charged me 140 for labor when it took 34 minutes"
Thieves work here! First they charge $100 dollar just to say what?s wrong with the car. I?ve been to many Midas and never been charged for that! Then they quote me over $1600 for a part less than $200! Finally they stole my Bluetooth charging port! I calle
"I had a routine oil change. I came in with a coupon that wasn?t valid for synthetic oil, but he still gave me $10 off. I had my 2 babies with me, so I was happy when they had me in and out in 10-15 minutes. I?ll be coming here again. "
Never take your car here they put glitter in my radiator I got an oil change 2 weeks ago they were the only ppl who were under the hood of my car all of sudden it had glitter in the radiator and it?s clogged ...guess so I?ll have to pay them to flush it ou
Never take your car here they put glitter in my radiator I got an oil change 2 weeks ago they were the only ppl who were under the hood of my car all of sudden it had glitter in the radiator and it?s clogged ...guess so I?ll have to pay them to flush it ou
I went to midas to check the B1 status on my Car they put the machine to see if it needed any repairs or oil updates everything checked out good the reset the light on the dashboard and all was good I asked them to replace the bottom panel under my car and
Brought my car in to get our shocks that we purchased installed with new tie rods and an alignment. They quoted us $1350. Just got it done at our local shop for $568 total. Wanted it done quick and didnt want to wait for the local shop that's why we cho
Highly recommend Midas in Lombard to everyone. They provide fast service and give out reasonable estimates. They treat every car as if it was their own. They do all services ranging from oil changes to putting in new engines and transmissions.
my a/c was not working and i took my car to a well known auto services. they quoted me for $1300 because according to them there?s a leak and compressor needs to be replaced and some other stuffs that needs to be replaced. . i took the car in to midas fo
The young lady that helped me was very helpful and the financial office really made the process go smoothly.
"The Lombard, IL has been great each time I?ve brought my car in to them. They are very friendly and the service is quick! "
"I was on a trip to Minnesota to meet some movers.I stopped in Lombard to pick up a TV , gift from my bf. Saturday night I went out to the truck and it would not start.I called a wrecker first thing Sunday morning and had him tow me to this Midas.They were "
I received a discount coupon from this location via email that the technician said was good. The manager had stepped out and upon his return he tells me that the coupon was in error from the company marketing department and that he would not accept the cou
"Every time I come in they always help with with whatever is going on with my car. They give great and courteous service. Thanks for always helping me, Barbara"
More than once these guys have sent me away without charging. Recently I stopped by to check my son's brakes before he went to college. Your team could have easily have said 'You need all new brakes'. All we needed was a new clamp on the muffler. I wi
Went in for an oil change and was given a fair price compared to other places in the area. Also answered some questions regarding my vehicle I had. Was there about 30 minutes and was in and out quickly. I will be back!!
I recently had my front brakes replaced by Midas and I was very pleased with their honesty and professionalism. I will return to them in the future for any car repairs !
Service was good and efficient.
Every time I stop in they give great advice and help with any problems my car has
Always provides friendly professional service!
Always happy with my oil change and great service. Always friendly and professional. Good job on my brakes too.
"These guys help me out every since time I have car issues. They?re helpful, nice, and trustworthy. I don?t go anywhere else but good ol? midas "
I showed up on the wrong day of my appointment and the shop still got me in immediately. I Will be back e
"Lombard Midas is unfair and dont complete there work! They charged me for a hose witch they didn't install but payed for, Midas is absulotly no good!!!"
"Have been going here for a few years now. Service has always been professional, quick and they've always been honest. Very pleased with this service. "
They don't try and sell you things you don't need. The service was was quality and super fast. I will go again.
"I sat there for an hour and a half for a oil change and I had a coupon for and oil change vacuum and windows washed. They sent me home without my car vaccumed not my windows washed. I hadn't even left the parking lot yet when I had realized it, I went back"
The car is going for emissions and failed due to the problem. Mechanic Juan was nice and friendly enough was caused it Atif Syed your supervisor at that time was helpful bottom line my experience was awesome I did promise I'll come back for my breaks and t
Coming to Midas in lombard was the best choice I made seeing I was pressed for time.I was quickly greeted with friendly service and knowledgeable service technicians.I recommend Midas to all my family and friends.
Good experience reasonable price fast service personable attendant
Total RIPOFF they charge me a lot more than they where suppose too base on there contract with Tire Rack. I' now going to call Tire Rack after done here.