Gurnee, IL Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in Gurnee. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Gurnee, IL auto repair and service destination.
Oil Change Services in Gurnee, IL
Our knowledgeable experts can recommend the ideal conventional, synthetic blend, or full synthetic oil for your vehicle. Request an appointment online or call your local Midas on Grand Avenue today to schedule your next service. Let us help you prolong the life of your car with our exceptional vehicle maintenance. Learn more about Oil Changes.
Brake Repair Services in Gurnee, IL
For brake inspections or repairs, trust our expert technicians to provide quality service at affordable rates. We offer comprehensive brake services to ensure your safety on the road. Request an appointment online or call your local Midas on Grand Avenue today to schedule your next service and drive with confidence. Learn more about Brake Repair.
Tire Balancing & Repair Services in Gurnee, IL
Tires are crucial for safety, connecting your vehicle to the road and ensuring your ability to brake effectively. Your vehicle's ability to come to a stop depends on your tires having a firm grip on the road. Request an appointment online or call your local Midas on Grand Avenue today to schedule your next service and ensure your tires are safe for your car, truck, or SUV. Learn more about Tire Service.
Wheel Alignment & Suspension Services in Gurnee, IL
Trust Midas for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension to ensure a safe and comfortable ride. Request an appointment online or call your local Midas on Grand Avenue today to schedule your next service and ensure your vehicle's stability and performance. Learn more about Suspension & Alignment Service.
New Car, Truck, SUV and EV Tires in Gurnee, IL
Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles (EVs). Request an appointment online or call your local Midas on Grand Avenue today to schedule the installation of a new set of tires for your vehicle. Learn more about New Tires.
Check Engine Light Diagnosis in Gurnee, IL
Is your Check Engine Light on? This warning can indicate severe engine problems that require expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Request an appointment online or call your local Midas on Grand Avenue today to schedule your check engine light service. Learn more about Check Engine Lights.
Muffler and Exhaust Services in Gurnee, IL
Experiencing smoke, noise, or other exhaust system problems? Our professional car care experts will ensure your vehicle runs smoothly and safely. Request an appointment online or call your local Midas on Grand Avenue today to schedule your next muffler and exhaust system service. Learn more about Muffler and Exhaust.
Routine Auto Maintenance and Repairs in Gurnee, IL
You can count on us for expert brake repair, scheduled maintenance, exhaust services, tires, oil changes, steering, suspension, wheel alignment, and more! Request an appointment online or call your local Midas on Grand Avenue today to schedule your next service and ensure your vehicle's reliability so you can drive with confidence. Learn more about Routine Auto Maintenance.
Car A/C Recharge & Heating Repair Service in Gurnee, IL
Car heating and A/C systems deteriorate over time, leading to clogged hoses and potential leaks if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let us service your A/C and heating system to ensure it operates at its peak performance level. Request an appointment online or call your local Midas on Grand Avenue today to schedule your next service. Learn more about A/C and Heating Service.
Car Batteries & Auto Electrical Services in Gurnee, IL
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust our experts. Request an appointment online or call your local Midas on Grand Avenue today to schedule your next service to diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn more about Batteries and Electrical Service.
Programs
Better Business Bureau Accredited Business
ASE Certified
Motorists Assurance Program
Amenities
WiFi
Pick-up/Drop-off Services
After Hours Drop-off
Coffee
Complimentary Courtesy Car
Magazines
Online Appointments Available
Online Estimates Available
Online Tire Shopping Available
Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details
2 Minimum payments are required for each Credit Plan. Valid for single transaction only.↩
Credit card offers are subject to credit approval.
Midas® Credit Card Accounts are issued by Comenity Capital Bank.
The Midas® Credit Card is valid at participating Midas locations only.
Average Rating:
244 reviews
Geoff F.
Aug 31, 2024
Midas was recommended to repair our compressor and was incredibly helpful. Our actual dealer is across the street but I have had it with them. Future repairs go to Midas.
Kathyk
Aug 23, 2024
Every time I go there for service everyone is so friendly and they do know who I am each time I come in
Starr78
Aug 22, 2024
It was just an overall great experience.
Alexis
Aug 17, 2024
The guys there are always a great time and so knowledgeable on how to handle our vehicles. They don’t take advantage!
Kenwen4
Aug 15, 2024
Good service, quick, friendly and reliable
ShellyM
Jul 01, 2024
Easy to get in and great customer service.
Jeff
Jun 25, 2024
Quick and efficient
Bobbie J
Jun 14, 2024
We can from out of state they knew what needed to be done, and they were just very polite and professional. Fixed our truck extremely pleased with everything
ChrisA
Jun 08, 2024
The manager, Josh, knows all his returning customers. Greets you with a happy greeting. Honest and fair. Happy crew that enjoy giving great service.
Driven
Jun 04, 2024
I had a coupon for $69.99 oil change but I did not see it applied to my invoice. I had to call back to get an explanation. It should have been explained how things are applies or deductions made before I left the shop.
Diana
May 31, 2024
He went above and beyond making our vehicle safe for a long trip
Sonoie M.
May 25, 2024
My family and I had the opportunity to visit Great Wolf Lodge and we experienced issues with our vehicle. I took the car to Midas where Josh was very friendly and helpful. He went above and beyone to make sure me and my kids made it home safely on the road. The service was fast and his communication with me in regards to the vehicle was very professional. Thank you so much Josh for fitting me in on such a short notice, especially on Memorial Day Weekend.
Anonymous
May 24, 2024
Excellent service and very quick
Kathyk
May 04, 2024
They are always very nice over there when I come with my car and my daughters car.
DVDNAVYVET
May 03, 2024
The whole team was great on the manager down to the mechanic. It was quick.It was affordable.Will definitely go back thanks again
Elizabeth Zamudio
Apr 25, 2024
I’ve always enjoyed going the the Midas in Gurnee. Today I stopped by to get an oil change and an estimate for my tires and Josh was very helpful and friendly. The service was done quickly and I was very happy with the help I received.
Gv
Apr 25, 2024
Very quick very nice people prices are good very good I haven’t been to a place like Midas have to say my favorite place to go for my car I will be going more
Bobb
Apr 25, 2024
Trust them. Been going for several yrs no.
Ray S
Apr 24, 2024
Associates at this Midas are extremely professional and knowledgeable. We’ve been coming here for years and are always extremely satisfied.
Carol
Apr 20, 2024
Always great service!
Phil C
Apr 16, 2024
20% off deal.Got me scheduled the same day I inquired.Time to complete was what they’d told me.Professional and friendly.
Alexis/Tina A
Apr 13, 2024
The team is always so kind and keep it real with you on what needs to be fixed. They also have great personality!
K's father!
Mar 23, 2024
The location manager is upfront, straightforward and friendly. The team is polite, focused and shows care in handling the vehicle. Josh and Dan are customer focused. This is also observed in how they deal with other customers. Thanks.
Kathy R
Mar 19, 2024
Courteous, professional, did the necessary jib and didn't try to say I needed extra work.
Lance
Mar 12, 2024
Good customer service.
dc
Mar 09, 2024
The person I talked to (Josh? Jason?) was knowledgable, friendly, and empathetic to our issues. Very happy with how I was treated and how things were communicated.
Kenny B
Mar 02, 2024
Dan and Josh are always very helpful and accommodating to my needs and when I can bring in my vehicle. Both explain things in a way I can understand not being a 'car' person. Explain the risk/concern, the fix, and costs in its entirety.
Katie M
Mar 01, 2024
Staff was friendly and the whole visit took less than 30 minutes
Ram
Feb 14, 2024
Good quick service
Anonymous
Feb 12, 2024
I’ve used this center for several years
MariaL
Feb 08, 2024
Justin was great the manager on duty was great very nice guys I just didn't understand how the discount was working and I feel like I should have gotten the discount on my oil change like I asked for $70 oil change I had a coupon for but I didn't receive it
Sh_G11!
Feb 07, 2024
This Midas is always so kind and patient. I know exactly going in what is going to be done and there aren’t any doubts after! I was able to receive a courtesy car, which was amazing, especially with me not having to wait, I was able to move about the day while I trusted them with my car!
Roxanne L
Feb 03, 2024
I was so dissapointed. I received a call that they could not do tire rotation which I requested, they said I needed new tires but those tires were not that old. When I came in to pick up my car they charged me for the roatation and did not use my coupon. When I addressed that he was very rude about it. He did not apologize but says I can give you a credit. I asked for a credit refund on my card which he finally did but with an attitude. So dissappointed by the customer service. I would not reer Midas to anyone.
Amy
Jan 31, 2024
Again I didn’t know I needed a pre-approval for work to use my extended warranty. Stuck paying full amount of 2410.00 instead of my deductible of 250 .00.
Pat E
Jan 22, 2024
Quick service & helpful employee.
Diane
Jan 22, 2024
My consultant at the Gurnee midas provided fast and accurate information regarding a hard to source muffle and pipe.
Bri
Jan 17, 2024
Fast and friendly service!
Aadrianne G
Jan 17, 2024
They have very good customer service, they are quick and friendly they treat you like a person.
Oz
Dec 29, 2023
People here are very professional
JTL
Dec 22, 2023
I have used this location for several years
Joe J.
Nov 29, 2023
The staff have always been helpful and informative. I’ve used this location for a while. Josh and the others remember me. They know my car, and greet me by name when I enter. It matters. Quality work along with quality customer relations.
Daniel R
Nov 09, 2023
Muy fácil hacer la cita. Servicio rápido.Muy buen trabajo
Marianne
Nov 09, 2023
They are always kind and explain everything about my car. I have been going to them for ten years, they are so nice. They know so much about my car. Thank you guys!
Jim W
Oct 28, 2023
Fast, competent service at a fair price
Vic
Oct 25, 2023
I came to this Midas dealer for their expertise in auto exhaust system and they were able to repair my vehicle to my satisfaction
Anonymous
Oct 13, 2023
It was quick and prfessional manner. I left my car and in about less than 30 mins, it was done.
Matt
Sep 28, 2023
Knew the answer to problem without trying to sell other servces which may not be necessary at this time
Lance
Sep 25, 2023
I always get good customer service from Josh and Dan.
Greg R
Aug 29, 2023
Service was very good . The brake prices I thought was a little time but the work that was done was very good
Anonymous
Aug 16, 2023
Service was very good, but I thought it was very expensive
willinois
Aug 07, 2023
Josh and Dan are the best. The mechanic was also very kind and helpful. This is the only place I have used for many years for car repairs.
Chefmom
Aug 04, 2023
Friendly, fast and pleasant experience. Thank you
Tina Aguilar
Aug 03, 2023
Love the staff . They call you by name when scheduling appt, easy to get along with, make it easy for a woman to go to them with car needs .. best place ever ..Josh is awesome
Only with
Jul 20, 2023
We have been coming here for years. This Midas is very well managed, we feel the staff is always honest with us, not trying to take advantage of us. They are friendly, honest, and work with us in all kinds of situations. I have recommended this Midas to friends and family. I cannot imagine bringing my car to another place.
Jd
Jul 19, 2023
Clean business , professional employees
Jim
Jul 18, 2023
Always courteous staff and reliable service, with fair pricing and complete honesty. I trust there diagnoses and they have proven correct every time. I am always treated with respect and viewed as a friend.
ChrisA
Jul 01, 2023
Josh and the team are very friendly and have pride in their work. They did a fantastic job on my breaks the last time I was there.
Mike H
Jun 27, 2023
Highly enjoyable experience with well knowledgeable technicians and the management is beyond reproach.
Carol
Jun 24, 2023
Josh and Dan are excellent!! Customer service is very important to me!
Sue S
Jun 19, 2023
We have been coming to this location for several years now. The staff is trustworthy, helpful and friendly, and their pricing is fair.
Bonnie B
Jun 16, 2023
I scheduled an appointment the day before and got a phone call to confirm a time
Anonymous
May 15, 2023
im a repeat customer. this site has always been great.
McKenna
May 05, 2023
The Gurnee Midas is the best Midas I have ever been to. The staff is straight forward, kind, and helpul. They're also knowledgable. They also treat me with respect.
aj30ad
May 04, 2023
Well run location. Great communication, honest feedback, quality work.
Jane G.
Apr 05, 2023
I have had many different services performed at this Midas through many years (and 2 different cars)and have always had a high level of satisfaction with their service and professionalism. They go the extra mile to take care of my car and I trust them to do the best work around.
Gustavo
Mar 29, 2023
I am very happy with the customer service and products I received at this location. I like the upfront pricing and quality of work. I will define be going back to get my other vehicles serviced. The staff seems very professional.
ChrisA
Mar 28, 2023
Friendly and direct. Understood the problem and got me in and out in a reasonable time.
Na
Mar 17, 2023
Honor the coupon. Had 29 99 coupon that did more than oil change. Was not honored 100%
Carol
Feb 25, 2023
The guys are always super nice and explain everything to me regarding what they did and what other work my car may need..they do not make me feel under pressure to do extra work. Very pleasant experience. That’s why I continue going to this location!! They’re awesome!!
Karen
Feb 10, 2023
Nice price on the oil change and tire rotation.
Jim W
Feb 06, 2023
Competent Service Providers and Staff. Always treated well, and a Loaner Vehicle was provided at no charge. Have been using this Midas location for many years and multiple vehicles. These Guys are GREAT. I can always depend on there Honesty and Fairness.
Gkalls
Jan 17, 2023
Very welcoming staff! walked in looking for brakes with no appointment, hour and a half later had 4 new tires. Thank you Midas
Warrens
Jan 14, 2023
Always outstanding service and they explain everything
Parski
Jan 11, 2023
Been my “go to” for years, fixes only what NEEDS to be fixed, and doesn’t do unnecessary work
Kurt
Jan 06, 2023
Friendly employees that did their job well
Amy
Jan 05, 2023
They were very helpful and honest with recommendations and completed the work in a timely manner. Great customer service!! Already recommended to several people.
Debbie
Dec 14, 2022
Excellent service. Everything was explained to me up front. I needed a lot of work done on my car and I'm very happy with the results.
Dominic S
Dec 09, 2022
Staff was very friendly, wait area was clean and comfortable.
Sue S
Nov 29, 2022
We always bring our cars to Midas in Gurnee. This shop is trustworthy, fair and always friendly.
Anonymous
Nov 28, 2022
Make sure records are up to date. The wrong oil was put in car for the third time. I had to ask to make sure if it was correct and it wasn’t
Marcus
Nov 17, 2022
Grunee Midas is on top of their game. I got an estimate for muffler replacement. A few days I contacted the shop they ordered the muffler. The shop let me know it was in and we set up an appointment and got it replaced the next day. Midas did a good job for me. Thanks!
Andrew
Nov 07, 2022
Friendly staff and explained what was needed
Anonymous
Oct 14, 2022
Friendly quick service
Alysha A.
Oct 12, 2022
The Representative, made me feel knowledgeable about the issue(s) happening with my vehicle , and I felt confident in the work Midas conducted on my vehicle.
armandop1
Oct 07, 2022
great service and customer service was real good too
İlkin Hasanov
Sep 24, 2022
Good service and great customer service
Willinois
Sep 19, 2022
A bit expensive for what was done.
David R.
Sep 03, 2022
The service was completed quickly and the associate was very helpful and friendly.
Grahahw
Aug 22, 2022
Don't tell people they need services that they don't need. Blistering reviews posted online. Store begged me to take them down
Rnk
Aug 15, 2022
Accurate quote, ease of appointment schedule, timely service. All service was explained in detail.
C law
Aug 11, 2022
Great customer service and explanation
Tom D
Jul 26, 2022
The service rep was extremely friendly, kind and knowledgeable. Held a conversation that made the entire experience better.
Local patron
Jul 22, 2022
Requested tire rotation and staff told me it would take too long to complete. No issues with power steering before visit or at all since owning my vehicle, now my check power steering fluid indicator is on. My steering wheel is tight but my power steering fluid is full. I believe something was intentionally done to my vehicle to cause damage.
Marianne
Jul 18, 2022
They are always honest and helpful.
Jim W
Jul 14, 2022
All went well
I. Ron
Jul 14, 2022
Friendly and Knowledgeable staff.
Carol
Jul 02, 2022
The associates are awesome every time!!
Hariom Patel
Jun 25, 2022
The price for oil change was $71.XX even after applying $25 OFF Coupon. I used to pay around $50 without using any coupons for this oil change. Now it is almost $95 bucks oh my god.... Never returning back to any location of Midas.
Vic V.
Jun 16, 2022
A bit pricey.
SEM
Jun 14, 2022
Great people and service, always willing to assist.
CR
May 31, 2022
Everyone is very friendly and the manager comes to talk w you about things related to your car during service
M.Leatherman
May 27, 2022
Amazing staff. Very professional and very friendly and super attentive to everyone I see walk in and out while I wait. I have gone there for over 10 years and although I live over an hour away I will always go there because I trust them and their service!!
Steve
May 18, 2022
The manager was engaging and described the process, part, and services very well. Occasionally glancing in the bays to check on progress, the techs seemed very methodical
Jim W
May 06, 2022
Always very Professional Staff and Highly Skilled in all repairs and pricing. Never had to return after repairs are made. They have always taken very good care of my vehicles.
Dominic S
Apr 27, 2022
Honest, good service.
Julie G
Apr 25, 2022
Dan and Josh were wonderful, friendly, helpful and easy to work with
BradS
Apr 23, 2022
Dan, Josh and the entire Gurnee, IL team are the best in the business. They are the reason we only service our vehicles with Midas in Gurnee.
Patrick H
Apr 07, 2022
I am always treated very well when i visit this location. Every time i visit this location they are all always welcoming. Yes i will always come to this location for service.
Mary B
Mar 29, 2022
Josh and the staff were super friendly very open to explaining the details and very patient the pricing was less than what I was quoted at a different midas so the pricing was much more reasonable and fair to me. Im Thankful I called Josh for a quote and came in I will definitely be back!!
Midas Customer
Mar 26, 2022
Called in to see availability. Employee was nice and helpful. Brought car in early and was serviced earlier than expected. Oil change cost was not low but fair enough to do instead of dealer.
David N
Mar 22, 2022
Friendly, prompt attention, great dependable work
Shahbaz
Mar 18, 2022
Oil change was quoted at 59.99 with coupon, but ended up $76. During the "inspection" they showed me that the rear left caliper was leaking brake fluid, and quoted me over $1,000 to replace both calipers, rotors, and brakes. WHY? I took the car for a 2nd opinion and they confirmed there was no leak AT ALL. This place is a scam. To repair one alleged caliper this shop quotes all this extra and uncessary work. They should have known my brake pads and rotors are brand new from last year! This incident and the $1,030 quote will be posted on all socia media platforms to make aware what a scam this shop runs. I am so done with this shop!!!
Haley H.
Mar 09, 2022
They were very quick with my oil change! Also it was so cheap that I thought he charged me for the wrong service so great pricing! Very friendly and welcoming staff.
Dave s.
Feb 25, 2022
Friendly service, explaining was good
Jim D.
Feb 21, 2022
the repair was done while I waited
Chris W.
Feb 19, 2022
Josh has always been friendly and helpful when I come to this location. I talked to a gentleman to make the appointment his name was either Dan or Andrew he made my last minute appointment request very easy. Always happy to give my business to this location!
Lisah
Feb 18, 2022
I spoke with Dan when scheduling and he made it convenient for me. I was acknowledged and greeted when I arrived for the appointment. I’ve been using Midas in Gurnee and wouldn’t go anywhere else with my car.
Anthony L.
Dec 19, 2021
"Much cheaper than dealership, fast service and was even able to reset the computer. "
Christopher V.
Dec 02, 2021
I can't begin to tell you the horror stories that me and my family have been through with these DISHONEST MECHANIC'S..???? BUT finally from the first day me and my wife left there shop we had nothing but ?? on our faces all the way home. Can't express eno
W G.
Oct 29, 2021
"The full synthetic oil change was $51 in the advertise of your shop, but it actually charged me $58.27 ( I also handed 10% discount coupon).Second, oil change includes wheel tire rotation but no rotation did for my car."
Ben S.
Aug 15, 2021
"Dean, was outstanding from being to completion of the job very professional. Informed me on what was needed and gave me recommendations ?? I will continue to do business with gurnee midas. And highly recommend ."
Teri L.
Jul 20, 2021
" Whenever I go to the Midas in gurnee no matter what my mood, they always make me feel good inside. Josh and all the employees here really are courteous and make sure they take care of their customers. They explain everything and work hard . Thank y"
Lyn B.
Jun 14, 2021
ALWAYS have excellent service .n personal are very helpful
Mirela V.
Jan 03, 2021
"Midas workers its very knowledgeable ,caring about them customers and I will be coming back again for oil change..Thanks"
Hugh O.
Nov 06, 2020
Have been going here for over a year and they do good work for reasonable price.
anonymous
Oct 09, 2020
Excellent customer service. My car runs well over 210,000 miles under their high-quality maintenance and repair with reasonable service charges.
Ozzy R.
Oct 02, 2020
Brought my 2013 fusion in for a break job. The gurnee team did a great job installing them. Very happy with how fast I was able to set up an appointment and how little of a wait there was to be helped. Will definitely be bringing my car back for service.
Kendyl K.
Aug 29, 2020
"The team at Gurnee Midas is polite, efficient and knowledgeable. They serviced my car quickly and all of the staff was very friendly. Great place to go!!"
Kimberly M.
Aug 22, 2020
"After returning to our car from a visit to Hurricane Harbor, I realized there was something very wrong with my brakes. I was an hour away from home and know little about cars, plus I had my two kids with me. I happened to pass the Midas store in my searc"
anonymous
Jul 25, 2020
I was in and out. The only thing that I was upset about was they charged me a service fee just to change my oil.
anonymous
Jun 30, 2020
The guys there are very helpful and answered all my questions
anonymous
Jun 05, 2020
Staff and Management "Two Thumbs Up!" Awesome Service.
anonymous
May 23, 2020
Josh was extremely helpful.
Sam M.
Mar 14, 2020
excellent work
Kolleen R.
Feb 14, 2020
The customer service was exceptional Dan explained everything that needed to be repaired called my car Warrenty carrier ordered the parts and scheduled a loaner car for me. My car was ready for pick up when I got there the next day. The cost was reasonable
anonymous
Feb 05, 2020
Great service, prompt timing
anonymous
Dec 27, 2019
Easy to schedule appt. fair pricing on work that was completed.
anonymous
Nov 17, 2019
Good service. Originally the person that booked my online appointment didnt have me on the schedule. They made it write and called when done.
Ira S.
Oct 20, 2019
1
anonymous
Oct 01, 2019
Gurnee Mills, Illinois Midas is best auto shop. A team of professionals and awesome quality workmanship
Jose J R.
Sep 22, 2019
"Awesome service, clean bathroom and amicable staff. Thanks"
Jeff B.
Sep 21, 2019
"I had my car serviced at Gurnee Midas only to discover they neglected to lock it and it was ransacked with several personal items stolen including my garage door opener. All the manager said was ""sorry"". Well I'm sorry that I'll never use Gurnee Midas an"
anonymous
Sep 14, 2019
Everything I went to the shop was taken care of
anonymous
Aug 18, 2019
Great customer service, friendly, honest and accommodating!
anonymous
Aug 18, 2019
Received excellent service. The job was done without any delay. Service appointment was easy and quick.
Bob M.
Aug 16, 2019
Great experience. Honesty and integrity! Check engine light came on. Josh got me scheduled right away.Steve called and took the time to explain what was wrong and advised me how to take care if the issue. I had 150000 miles in the vehicle and mentioned I w
George S.
Aug 07, 2019
"Very upfront, stick to the estimatent given. "
Ruben Q.
Aug 03, 2019
Keep up the good work.Thanks
Bill S.
Aug 01, 2019
"I really cannot say enough good about how the new management has turned things around at this site. About 6 months before them, I had brought one of my vehicles if for a muffler replacement. I had to bring our vehicle back at least 3 times and the issue "
Erica R.
Jul 30, 2019
"Josh and crew are awesome. I recently stopped in for minor repair and was pleasantly surprised by the attention of the staff. Very nice , honest and super clean store. Highly recommend "
Russell O.
Jul 19, 2019
AC not working and engine light on. Took door panel off and now passenger side door does not open. Josh was very accommodating. I will bring car back to have them look passenger side door. Could not fix AC. Fiat 2014
Madelyn R.
Jul 12, 2019
My jeep tire was gashed open and it being 4WD I needed a new set of 5! Not only did their employees search for the best deal but they explained what and why they did everything. This kind of service is few and far between but certainly not uncommon for thi
Debbie I.
Jul 04, 2019
I always go to Midas because they're very trustworthy and I know I'm not going to be ripped off! Excellent Customer Service and employees are very nice to deal with.
Rosario T.
Jun 06, 2019
I am disappointed of knowing that you are the only midas place that does not give a free wheel rotations . I got one from you &just a courtesy for that visit . Because according to you I did not buy my tires from YOUR midas place. I also think that you br
Hugh O.
May 19, 2019
They were running a special and I decided to go there because the Lake Villa location closed and the Antioch location is a rip-off. They were very friendly and informative here about the service and additional needed service quote for brake job.
anonymous
May 09, 2019
Awesome service and very polite and fast working
anonymous
May 03, 2019
Fast inspection of a flat tire that proved to be unrepairable due to a cut sidewall.
anonymous
Apr 28, 2019
Scheduling was easy, and the repair was completed without any delay.
Catherine C.
Apr 22, 2019
Many thanks will return / refer.
James T.
Mar 27, 2019
Made and appointment for 11:45 but my car didn?t get pulled into the shop until 12:45. Another customer showed up after me and I overheard she had a 12:00 appointment but her car got pulled in before mine. They broke my tire pressure gauge when taking off
anonymous
Mar 21, 2019
Great.....................
Debbie I.
Feb 14, 2019
"Midas in Gurnee is the best place to have your car repaired. They're very honest, reliable and provide excellent customer service. "
anonymous
Feb 04, 2019
A bit pricey for a replacement battery, but service was very prompt and employees were very cordial!
Randy H.
Jan 26, 2019
"From start to finish, a great service experience."
anonymous
Dec 28, 2018
Job well done ...would not go no were else
Debi W.
Dec 22, 2018
" I have recommended the shop to many of my friends. Friendly, fast service. Very knowledgeable. Always on time. Reasonable pricing. I use them for all my car service, not just for tires and oil changes."
anonymous
Dec 11, 2018
Thank you mid..job well done!
Nischal S.
Nov 24, 2018
my car came back after repairs from midas at 3 pm next morning it did not turn on (thansgiving day). had to pay 4 times to get rental car. they fixed nothing. is their a customer grivieance forum i can take this to? or sue them
Randy C.
Nov 22, 2018
"The Service was amazing. Natalie was so sweet, and very understanding. She was able to quickly help us, and work with us to get the car fixed. She was nice enough to help us with coupons, and save us money. Its this kind of service that makes you stay with"
Paul S.
Nov 21, 2018
"Great work, great customer service. I highly recommend"
anonymous
Nov 18, 2018
Previous issues have been resolved. On-time service.
anonymous
Nov 12, 2018
Was good . Ty was on point with the night
anonymous
Nov 11, 2018
I brought my car in to get a slow leak in a tire fixed. They did a great job and it only took about an hour and the $35 price was reasonable.
Gary S.
Nov 06, 2018
"No matter who works on my vehicles, I seem to always be very happy at this particular Midas. I receive honest answers to my questions and the service is great. It starts at the top with Jenny. She really knows her job and is very professional. There is a v"
Carol V.
Nov 04, 2018
Midas work on the SUV and everyone was nice.
Carol B.
Nov 03, 2018
"Yes, I would recommend this Midas to my family and friends. Very satisfied with the staff, for taking the time to explain everything to me regarding my vehicle. Thank you for all your help."
anonymous
Oct 25, 2018
Excellent service. Always enjoy bringing my car there.
Stacey S.
Oct 22, 2018
"Appt was for 7:30 am, but the office didnt open until 8. Very frustrating. "
Richard P.
Oct 13, 2018
i came in for a replacement of a muffler. and left with a broken system. yes you replaced my muffler but both my exhaust manifolds and y pipe had to be replaced cause of the work that you did. my lawyer is looking into a suit against your company for the b
anonymous
Oct 09, 2018
Not all expected were performed.
anonymous
Oct 09, 2018
QUICK AND ECONOMIC MUFFLER HANGER REPLACEMENT.
Ferdous C.
Oct 06, 2018
I like it
anonymous
Oct 06, 2018
Awesome shop! Great communication
Giuliana S.
Oct 01, 2018
Came into your shop with a noise problem was told it was the brakes and rotors brakes and rotors were still a month old noise went away for about one day noise came back call the shop back up and that was told that it was the bearings they wanted me to bri
Carol A.
Sep 23, 2018
"Felt very at home...greeted warmly, 1X per year oil change explained well due to my low mileage, felt like my car was in good hands...close to stuff to do so you don't sit around and twiddle your thumbs. "
anonymous
Sep 21, 2018
They were super friendly and consulted with me before doing anything, thanks!
Peter A.
Jul 19, 2018
"We received one quote after an inspection , and before we knew it that price had jumped to almost 800.00 this was just for brakes. I later took car to another shop and was told never to use Midas because this is not the first time this had happened. Very "
Ellen M.
Jun 19, 2018
"I drove in (very loudly) on a Sunday afternoon, and found out my catalytic converter had bitten the dust. They were able to get the part delivered and installed very quickly, all in the space of a couple of hours. Great communication and friendly staff who"
anonymous
Jun 02, 2018
Great job, on time and we used a coupon!
Renee C.
May 18, 2018
The service was outstanding. Natalie was great.
anonymous
May 16, 2018
I use Midas all the time. Great service, great place.
anonymous
May 08, 2018
Great service again thank you!
Hariom P.
May 03, 2018
They charged $20 for extra for changing mumber plates. I will never come back again.
anonymous
Apr 19, 2018
Poor customer service. Wont go back, honestly felt I couldnt trust them
anonymous
Apr 14, 2018
Great service as always. Took me on time and finished on time. Always a pleasant experience.
Berto M.
Apr 05, 2018
"I was charged for air filter, but it was never installed. Had I not checked it a day later I would never known this. When I called them they said it was a simple error. If I wanted a refund, I would have to wait for headquarters to send me a refund check "
Paul S.
Mar 29, 2018
Great customer service and excellent workmanship. Highly recommended!
Andre G.
Mar 19, 2018
Awesome staff. They deserve a raise.
Patrick H.
Mar 04, 2018
"Went into the shop to get my inspection done on frame, and was over charged $42.50 just to look at my van, no one else has ever charged me just to look at my car. Also rep at desk was not a pleasant experience. "
anonymous
Mar 02, 2018
Great service and help explaining everything.
Jeff W.
Jan 09, 2018
"On time, fast, convenient. I'll be back!"
Laura M.
Jan 09, 2018
"Very friendly, were right on time for me. I work alot and they were very accommodating."
Alysha A.
Dec 24, 2017
Excellent Customer Service.
Cindy S.
Dec 22, 2017
"They have been servicing my Infinity for a few years now. Today was the latest where I was a walk in to take a look at what I suspected was a wheel bearing. They diagnosed, checked with my extended warranty ordered part and fixed it. All in about 1 1/2 hou"
Bob S.
Dec 09, 2017
Went to Midas for estimate. They provided three estimates depending on how far I wanted to take the repair. Due to age of car I chose the least expensive one. They provided the proper repair with no hesitation and had it done within 2 hours. Will go back t
John J.
Dec 06, 2017
I've had 4 Chevy Suburbans in my lifetime and I have done most of the work on them because I learned how in the Marine Corps. Now I'm 60 and I figured I'd let someone else replace my tailpipe. The on-duty manager looked right in my face and told me the w
Carlos P.
Nov 29, 2017
"As far as service goes. Made my app. Was on time. What was supposed to be a 30min inspection..hour and a half. Strike 1. 3rd time in for worn rotors...in 3years :) strike 2. Figured, since I've spent alot of $ over the years at this location, they would do"
Mamadou D.
Nov 12, 2017
Good job and excellent communication of what is happening to the car and how.
Matthew T.
Nov 10, 2017
I have purchase Cooper tires from Gurnee Midas twice. The prices were always very competitive and service much faster than I would expect.
Brad C.
Nov 07, 2017
Oil change and inspection went well and staff was knowledgeable and friendly.
N H.
Nov 02, 2017
They quoted me $1300 for Brakes. Their sales tactic was to try and guilt to me into the purchase. They were rude and acted like I was stupid for wanting to bring it somewhere else for a second opinion. I got it done somewhere else for $462. I wouldn
Todd M.
Oct 14, 2017
The entire staff at the Midas Gurnee location goes out of their way to make their customers feel valued and ensure that your car is serviced in a timely and professional manner. I recently brought our Subaru Outback in for an oil change before a road trip
anonymous
Oct 10, 2017
Wasnt told that the work done wouldnt be factory correct
Brandy F.
Oct 06, 2017
"I went in to get my muffler fixed. It cost less than any other place and it was done in less than two hours. It was busy, but the front staff were very nice and knowledgable. I passed my emissions test and I've had no problems."
Phil C.
Sep 29, 2017
Great service... I feel they're trustworthy
Dennis M.
Sep 19, 2017
"An oil change is probably not the most exciting thing that's going to happen during your day, nor should it be. The Gurnee Midas changed my oil and rotated my tires quickly, professionally and at a fair price. If I'm allowed to slam a competitor, a much be"
anonymous
Sep 14, 2017
Everything went well. They are polite and didn't try and sell me anything that I didn't need. Only issue i had was that they told me one of my front struts was bad and it was, but their quote to replace it was really high. I went somewhere else.
Debbie I.
Sep 07, 2017
I always visit Midas in Gurnee for all my maintenance needs. I know I can trust them and they always do a wonderful job!
anonymous
Aug 26, 2017
Did just what needed to be done. Very happy with the work that was completed in the time they said it would be completed
Alysha A.
Jun 20, 2017
I received great customer service walking in the door.
Kathy A.
Jun 11, 2017
"Midas customer service, Gurnee has changed since management changed hands, some years ago. I needed 1 tire change, asked about wait time instead of getting a number, as customer before me I got a scenario about staffing on Sundays, ""it's going to be a long"
Nydia C.
Jun 06, 2017
"From the moment I got there, the service was great. I had no complaints. They let me know of other issues my car had (which I knew but I was ignore it). They did all the work in a timely manner. At the front desk they helped me as well. Thank you!!!"
Toni H.
Jun 06, 2017
Can always trust them to be honest and efficient
anonymous
Jun 02, 2017
I always go to Midas Gurnee, IL. Their service is pretty good, i will recommend others to this store.
Julie H.
May 27, 2017
Natalie and Harris took great care of me by letting me know what my car needed and did not need. I appreciate saving money when possible. I appreciate their efficiency and kindness.
Lester L.
Jan 02, 2017
Service was great. They did a complete inspection of my car. My rear brakes and rotors were installed promptly within the time frame I was given. Dave answered all my questions and was very professional.
JOHN A.
Sep 30, 2016
My wife took the car in because it was making a squeaking noise while she was driving it with the AC/on. Upon making an inspection the technician told her that both her belts are CRACKED THE 1- A/C ALT BELT AND THE REMOVAL AND REPLACEMENT OF THE A/C COMPR
paul s.
Sep 10, 2016
"Starter on my truck suddenly quit and the crew at Gurnee Midas had the replacement ordered, delivered, and installed in no time. This shop is awesome."
Debbie I.
Aug 27, 2016
"I've gone to this Midas for 15 years off and on. I visited a few times since they changed owners for different reasons and I'm so happy with them. They're extremely knowledgable, very honest and the service is excellent! I will never go anywhere else and"
Mike H.
Aug 03, 2016
"I made an appointment to have my emission tested at this place after having my truck serviced for a check engine light done. During the test the check engine light came back on and I failed. When the FEMALE manage told me this I said ""****."" She began to r"
Tina I.
Jul 17, 2016
"I went in to have an oil change which included free inspection and free tire rotation. I was told I had an oil leak and the level was low, I know the oil level was fine and I had no leaks due to my husband checking the oil and levels, so did Libertyville T"
anonymous
Apr 13, 2016
It was really a smooth process. I had a warranty through a certain company, that had happen to have this company omitted from their list of service providers. The manager was nice enough to take ownership of this service request and worked with the company to have their status reinstated. They started working on my vehicle with the confidence that they would get the repairs covered. I trust these guys to make my service experience hassle free all the time.
Steve S.
Jan 25, 2016
I brought my CRV in for an oil change and some additional work. I described a problem to the team which was not easy to describe or characterize the symptoms of the issue but the team was able to locate the source of the issue and resolve it. Once again I
Steve S.
Sep 11, 2015
I had 2 service appointments that were both outstanding!Replace 4 tires on one car and brakes and rotors on another. Overall great experience and as always I was treated with respect and friendly service. If you want to get great trustworthy service bring
anonymous
Jul 17, 2015
Fast friendly service, nice work on the rear brakes as that is what I went in for, but they took front tires off as well for whatever reason and now my front suspension is making noise that it was not making before I went in. Could be coincedential, but ??
Steve S.
Apr 28, 2015
Always great service.
Charles B.
Mar 03, 2015
"The members of the Gurnee midas team are extremely nice and explain in specifics what it is they plan to do to the vehicle, and show you if the need arises. Very quick with repairs. Just an overall great experience with their team."
Rosita H.
Jan 06, 2015
My first visit to this Midas location was a great experience overall. I not only had my car repaired for a fair price but the Mgr. Steve was very nice and took the time to explain what the repair would entail and gave me several options. I expected to ha
Joyce L.
Jul 15, 2014
"I have taken my car to Midas several times using their generous coupons found in mailed flyers and on the website.The staff is knowledgeable and friendly, keeping me informed of progress, findings and price. Keep up the good work."
JIm J.
May 09, 2014
I recently took my truck into the Gurnee Midas and was very satisfied with the service and detailed explanation of the repairs that needed to be done to my truck. The repairs where done in a timely matter and the staff was friendly and professional.
zaldy a.
Feb 03, 2014
zaldya
Steve S.
Aug 28, 2013
I brought in 2 cars to have some much overdue work done over one weekend. The team at the Gurnee Midas was friendly and helpful and performed the needed work with speed and efficiency! They explained what work needed to be done and why other work could wai
Kevin E.
Apr 13, 2013
"I called on 03/03/13 at 11:00 A.M. to get an estimate for 1 tire change. I was put on hold for 10 mins and then hung up on. I called again and spoke to the same person, by the name of Jason. He said ?Yeah the guy who can give you that is not here and I?m f"
Tom W.
Apr 13, 2013
"Over the years, I've trusted more than just brakes and shocks to Midas and have been very happy with the service and price. Recently I noticed I didn't recognize anyone at the counter and this was because they are now under new management. I trusted the "
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