I called and explained the problem. They got me in right away. The estimate was reasonable. Work was done within 2 hours. Pick up a breeze. We won’t take our vehicles to be fixed anywhere else.
Staff is always friendly and helpful. I go to this location with all my automotive needs and recommend them to all my friends and family
The staff at this particular Midas are fantastic! Courtesy, knowledgeable, and professional!
They explain things to me in a way that I understand. I asked alot of questions but they were very polite and understanding. Treat like I was family.
The professionalism and communication was great and I felt like they really tried to give me the best deal for my money.
Perfect an quick all employees nice an helpful
It is nice to have people that I trust to work on my vehicle. It is one less thing I have to worry about. I wouldn’t go anywhere else.
They did what the appointment was for in a timely matter.
Great customer service and great pricing. Highly recommend.
all employees are very knowledgeable and friendly. Midas is always willing to get any one of our cars in within hours which helps me get back on the road and to work
Highly satisfied with the quality of work, fairness of price and professionalism and friendliness of employees and owner
Cleanliness of the waiting area. Availability of a loaner car. Explained everything that needed to be done in detail. Explained current discounts. They made getting work on my car a more pleasant experience ☺️
They were concerned with making sure I was satisfied with the job
The Staff is extremely knowledgeable and very helpful.
Mr James Curry helped me& he was very professional and knowledgeable.
I came in for an oil change. They gave me knowledge of services I need done at mileages
Work was performed quickly and on time
Really helpful associates, really welcoming environment. Good at reading social queues. Honestly 10/10 would prefer to go there than a dealership. Sorry my car was a pain but you guys were awesome!
Having the knowledge of the situation
I have been coming to this place for years. Chris is the reason I continue to shop here and recommend it to others as well. The level of professionalism displayed by him is rare in customer service. He always gives it to me straight up and makes me feel comfortable with making decisions.
My car was fine I came in got an oil change and now it won't start
I love these guys. I feel super comfortable everytime I’m here. They always keep me laughing and smiling and I love how friendly they are. It is much appreciated. I was informed about different payment options and a nice fella printed out a maintenance paper for my car, so that I can keep up with what needs to be done. Love them, will always come back
Always had great service at this location. They went above and beyond to insure me that my tires were secured properly, cause I once had a bad experience once at a firestone location.
Always a friendly staff. I went online to schedule an appointment and they called me to see if I could bring it in sooner actually. I was happy to!I wish prices were posted, but in the end the price was better than what I paid at Valvoline. Thanks!!
Customer service the very highest 10+.
The associate, Bob Eastham was very kind and friendly. He took care of my problem immediately, made sure I got to work on time, and resolved my issue quickly. He explained every step of the process and made sure I was satisfied. I will never take my car anywhere else.
Had coupon for 49.99 after hidden charges was 80.00 dollars won't be back
Service and customer service was superb
They were so friendly and satisfying
Very friendly and knowledgeable staff. Quick service and pricing was upfront and not a surprise
I had been in before for something, and they said it was the sensor light and did not do any unecessary work
The price was very good compared to other places who don't do tire rotations for free anymore. I got in quickly, got out quickly, and the guys were very friendly.
I've been coming to this Midas since 2001...I've been through several franchise owners...even a closer for about a yr...one thing ha remain steady...the service has been consistent...
Great customer service from Chris
My husband and I were out of town passing through this town when the brakes went out on our vehicle. This was a Saturday at 1:00 and they close at 3:00. We stopped in praying it could get fixed that day so we can get back on the road to go home but, was expecting the worst of trying to find a nearby hotel to walk to until Monday. These men stayed about an hour over time just to get our car done and safe to drive home. During the process everything was explained thoroughly and they even had my husband go into the shop to see different stages of the process and when it was done. The service was great and really appreciated. Highly recommend this Midas.
Had a slow leak for months, finally saw a nail head in the tread (it really was a screw I learned at the shop). Then got around to taking it in. They fixed it quickly and very well. The owner and shop team explained what was happening all along the way. BEST TIRE REPAIR SERVICE I'VE EVER EXPERIENCED (I'm 76 years old, so that should count for something!!!
Price of alternator seemed high.
The owner Bob and his staff were extremely personable and pleasant. I always bring my vehicles here and always will.
Everyone was great and place was stoles
the counter person told me how long it would take to do the oil change. the time it took to do the job was on the money.
Always great, polite staff and well informed.
I thoroughly enjoyed my visit and the Customer Service is AWESOME!!!
My car is in worse working condition than when i gave it to them and they rushed putting it back together left hoses un attached
they actually informed my that there did not need to replace the valve, I beleive it was a sensor
The repair took less time than expected and cost less than the original estimate.
I was very happy with the service and very appreciative of the recommendations and advice.
Staff was friendly and did a great job explaining the issue and repair options. Resolved my issue quickly and for a reasonable price. Had a scheduled appointment time, truck was in within minutes of arrival. Great service.
The price was an overwhelming reason along with knowledge and overall value friendliness of the associates
Always satisfied cleaning this and friendliness
The employees were all polite and friendly. Recommended other services. We will be doing it next time. Very professional about other services. They were not pushy.
They were all friendly and professional. I was a walk in and for tires and they got me right in.
The appointment was pretty easy to schedule, they got to work on my car almost immediately after I arrived and kept me informed on the progress.
These guys do a great job and they are friendly and polite to the customer......I will always come back for anything I need for my two cars.
I recently bought a van and took it in for oil change and tire rotation. They were busy but able to get me right in. Bob and his team were very friendly and professional. They found a bent wheel and took me out to see for myself and suggested I take it ba
"Been there a couple times for car troubles and they have always done good work in a timely manner. Rotors, brakes, struts... all services priced very fairly! Will definitely return and refer friends and family there for services as well!!"
"Came in for tire repair and oil change, had wonderful experience, friendly staff and fast."
"I was able to drive the car to the shop under its own power. The are friendly, which is positive for customer service. I was lucky they were on a slow part of the service schedule. They had me on the road a few short hours after the belt initially broke"
"I was able to get the car to the shop under its own power, and they had me back on the road less than two hours after the belt initially broke. I believe it is great customer service, with a bit of luck. They were very friendly, and I needed them at a sl"
They were quick and knowledgeable
"This place provided great vehicle service that's quick and reasonably priced. Also, the customer service is over the top. Pleasantly surprised!"
Bob the owner is horrible one of the mechanic left my oil cap off he claims they didn?t do it be careful taking your car there for services they deserve no stars
"Needed an oil change for my car and asked them to rotate the tires and check them. Was advised by Tony and Bill that the tires were beginning to show wear and that I should think about replacements soon. When he checked the brakes, they needed to be repl"
I have a new car and with the change of the season the air in my tire changed and set off a warning...not knowing what to do I called the team in Fairview and they took me in...checked my tires...fixed my warning light and sent me on my way without a penny
"Thank you for letting me know, what was wrong with the vehicle. "
"Got me in and out very quickly. Got me in before my scheduled appointment. Did oil change, rotated tires, and heads upon minor issue to .address in near future. Excellent service."
I took my car there and it was done in no time the manager is very nice and pleasant they did a very nice job would recommend this place to anyone that needs something done Great Job !!!
"fast and accurate, got my vehicle into shop right away, inspite of being 15 minutes late for my appointment, did not put another vehicle ahead of me, nor make me wait"
"I've known bob now for a years, great service, id write more but this site keeps kicking me out of keyboard."
Friendly and helpful I will definitely go back
I went to get my air conditioner fixed. Paid over $2000 and it still wasn't fixed. Went back to the location they kept my car for almost a week and still nothing was changed. They was ripping people off and I'm glad that this location closed.
I absolutely love the customer service at midas . Every time I bring my car to get a service the guy at the front desk is always polite and respectful. He also make sure that I get the beat service for my car. He is truly a nice guy. And his team is so ama
"Very good service and thorough tune up. Never tried to oversell me anything, only what was needed or recommended. Oil change and tune up has completely fixed the issue I was having prior to me bringing it in. Thank you Bob, I will be back."
I had no clue what the message meant. I drove 23 miles from North County to this shop. As usually I was very pleased with the service I received. I will be back with major issues.
"Went in for an oil change, tire rotation, and a few other things and I thought it was going to take forever as most places do. They were quick and very nice while we waited. "
"Bobby and his crew exceeded my expectations when I left Sadie (my Escalade) in their care. I took her in for new shoes (aka tires) and she received the full service! Rides like a brand new SUV, but without the brand new SUV cost. Could not be any happier w"
Bob and his wonderful crew if technicians were fantastic. I was offered every available coupon to help with the price. The atmosphere was pleasant very friendly.
Bob and his crew are amazing!!! Very polite and friendly. They are car experts !!! I highly recommend Midas.
I was in and out real quick with the help of Bob! It was also refreshing to have a staff communicate & joke around unlike other companies! They also don?t try to up-charge or up sell other items. I appreciate this team!
"Needed brakes on my vw bug. They got me in, had me back on the road within an hour. Couldn?t ask for more. Definitely my go to for car maintenance!"
I brought my truck and my wife?s car in for an oil change. I was very impressed by how quickly they got me in and by the inspection they did on both vehicles. I was also very impressed by the fact that they didn?t try and tell me I needed a bunch of stuff
"Very friendly. He took the time to show me exactly what the problem was and explained it in a way that I could understand. No pressure at all to have everything done right then and there. Was clear on the pricing, no secret charges. I also appreciated them"
Bob is awesome and does everything he can to make sure his customers and employees are taken care of. I would recommend anyone to go to Bob new shop
Bob and his team did a wonderful job on my truck. They found the problem which was vibration coming from a broken axle. Now me and my family can be much safer riding in a truck thanks again Bob and the team. Very professional nice and easy to talk to you m
"Glad to see midas reopened and have new management. I have nothing but good things to say about this new staff, quick service, friendly, and detailed to make you understand what they are doing and the issue at hand. They are honest and not trying to take a"
"Great service, great price. The newly remodeled service area and waiting area looks terrific."
These guys did a great job. And honored my lifetime warranty certificate from 1961 the last time it had a new muffler installed
Dropped my son's truck off on a Monday for a valve cover replacement. I was told this would be a 3-4 hour job. It was late Friday evening before Midas was done with it. They blamed the entire situation on not being able to get parts. I was given several p
I went to get a oil change and was also told all of the thing that go with it like topping off fluids and a simple check if tired now I told them I put to much air n my tire if they can balance it out that would be great he said there came with it ok fine
Recent visit was to replace rear brakes due to grinding. Mechanic told me all I needed was a cleaning due to build up of dust. Haven?t heard a sound since. Thank you.
"One star because it won't let me give less. They tried to charge me $700 for a ""Lifetime"" Warranty break job as well as ***** me out of the Road Hazard insurance on my tires."
"I went there for a oil change & tire rotation Been going there for 25 years. I watch them the whole time. The NEW shop manager said your car about ready you want to pay. I said he DIDN'T rotate the tire, she said yes he did, I said no he didn't she went ou"
"Yes, the diagnosis was done quickly and accurately. The work was completed in the time stated and I drove home. Of course, after selling my first child (just kidding) "
I have trusted Midas for almost 18 years now and I have no worries when it came to getting my car/truck serviced. The technician was very polite and kept me abreast of what I needed for my vehicles. I didn't have to wait long for my appointment and the ser
Chris and his team went above and beyond to repair my a/c.
"The Manager was so awesome and friendly to me! I'm a young adult and typically when I go into any type of car shop, the people working are usually rude endnote friendly. I will only ever come back to Midas!! Thank you guys!"
I totally understand that it?s possible to be short staffed. I brought my car in at 11:30 am Tuesday and did not get my car back until 5 pm the next day. They could have just told me this when I made the appointment. They also could have given me something
"For the 2nd weekend in a row I had a scheduled appointment, that they did not seem to be prepared for. I had called 5 days prior to setup an appointment for 4 new tires, which took 10min or so as we had to find the right size, price, and manufacturer (did "
I've been going to Midas for a little over a year and am always amazed at their service. I've had many car troubles and have had to even bring my car back right because of the age of my car. Leaving with a smile because I know they take good care of my ca
Performed only necessary repairs giving me the heads-up for up coming repairs
I've been going to Midas for 25 years never had a problem until my store got a new shop manager. Went in for a oil change & tire rotation was told my 1 tire was out of balance and they could not & would not rotate my tires unless I paid to have them re bal
"I receive excellent service at Midas, friendly staff, easy to make an appointment and reasonally priced "
Didn't put oil cap back on engine. Blew oil . Brought it back to them. They didn't refill the oil. Motor blew after leaving the and the manager is twisting words and saying that it's not their fault. We had a bad motor. Took it to minekie the month before
"We have been using our Midas for about 15 years. They do a good job for us. This visit took way too long. I understand the circumstances though. However, I think this experience can be used to better the location. My wife was told a repair would take "
Cliff did a fantastic job with my brakes. I will recommended him to everyone. And come back for all my other jobs on my car for Cliff to take care of!
Another excellent service experience
Excellent Customer Service and Great Mechanic work. We will be customers for life and do a lot of referrals.I am a customer service Manager and this store rates 20 on a scale of 1-10. Nordstrom Quality Service for our cars!! This store is more like fami
"Got quick service and a reasonable price to replace a leaking exhaust pipe, oil change, tire rotation, and re-balancing of tires on my Corolla. Also was able to watch them do the work."
I have been MIDAS customer for about 8 years (In AR and IL). I always go to them. But I have been confused by the two Courtesy Checked I received in the last one week.Last week the report showed my battery was in critical condition and the manager told me
The title speaks for itself. Will not be returning. Took 4 weeks to fix an issue. That's about all I have on this matter.
THEY TOLD ME I NEED MY ROTORS RESURFACED AND SWAYBARLINK AND THAT WOULD FIX THE SHAKING AND RATTLING OISES I HEARD SO I LET THEM FIX IT AND LATER I REALIZED MY CAR WAS DOING THE SAME THING SO I TOOK IT BACK AND THEY TRIED TO CHARGE ME MORE MONEY SO I TOOK
I TOOK MY CAR TO FAIRVIEWHEIGHTS MIDAS TO GET MY CAR CHECKED OUT BECAUSE MY CHECK ENGINE LIGHT WAS ON AND MY CAR WAS SHAKING BADLY AND RATTLING UNDER THE CAR. SO THEY CHECKED IT OUT AND CALLED ME AND TOLD ME THE LIGHT WAS ON BECAUSE I NEED NEW THERMOSTAT A
I WENT TO MIDAS TO GET AN WHEEL ALIGNMENT THAT THEY TOLD ME I NEEDED THE WEEK BEFOR VERY BADLY AND WHILE I WAS THERE I ASKES THEM TO CHECK OUT A NOISE AND HE TOLD ME HE WOULD. ..BY THE TIME I GOT HOME JEFF CALLED AND TOLD ME I NEEDED AN WATERPUMP BUT I DID
"I have been having my cars serviced at Midas for about 14 years now. The guys do a very good job. I know some of them by name. I especially like Marie in Customer Service, she is so friendly and kind to everyone. She seems to know all the customers by "
I always go to Midas when I'm having car issues and they never fail me.
I have been coming to Midas for a few years now and the receptionist Marie is so friendly to everyone that walks in the door. She treats them like they have been coming their for years even if she is meeting them for the first time. I am always taken car
I've been coming to this ctr for a number of yrs....I've seen many managers come and go...one constant is the customer service we receive from Marie....her efforts shold be praised...I love seeing her smiling face when I walk in...even when I have an expen
"I had a very unusual situation while looking for shocks for my Nissan. I spoke with Tony and he couldn't have been more helpful. It was obvious his primary concern was to ensure I got what I needed for my situation, and not just his bottom line. The nex"
I'V BEEN COMING TO THIS FAIRVIEW HEIGHTS MIDAS FOR YEARS. MY RELATIVES ALSOAND MY CHILDRED. THEY ARE VERY HONEST WITH THE PRICES AND THE REPAIRS. I'V WENT TO OTHER SHOPS IN THE AREA AND THEY JUST DONT DO WHAT MIDAS DOES.I WILL ALWAY'S BE A LOYAL CUSTOMER T
"WENT TO MIDAS SATURDAY, GOT AN OIL CHANGE AS THEY WERE LOOKIN AT THE CAR THEY FOUND THAT MY BELT WAS ABOUT TO BREAK. THE OTHER PLACES I TOOK IT TOO DIDNT TELL ME I GUESS THEY DIDNT CARE. IF YOU ARE LOOKING FOR SOMEONE TO TAKE YOUR CAR TOO TAKE MY ADVISE A"
EACH TIME I BRING MY VEHICLE TO MIDAS I ALWAYS DRIVE AWAY SATISFIED. THEY'RE ALWAYS FRIENDLY AND THEY MAKE SURE THAT EVERYTHING IS IN WORKING ORDER BEFORE YOU DRIVE AWAY.
"I GO TO THE ONE IN FAIRVIEW HEIGHTS. MY MOTHER,AND MY SISTER GO THERE TO GET ALL OUR WORK DONE ON THE CARS. NEVER DID I HAVE ANY PROBLEMS OR ANY COMPLAINTS ABOUT ANYTHING. IF YOU NEED A GOOD HONEST PLACE TO GET YOUR CAR FIXED PLEASE TAKE MY ADVISE AND GO T"
I'VE BEEN GOING TO MIDAS FOR YEARS. THEY ARE VERY HONEST AND TRUSTWORTHY. GIVE THEM A TRY. YOUR BE VERY HAPPY TOO. CINDY
"Not only was I greated with a smile when I walked in the door, they already knew my name. I didn't have an appointment, but they got me in right away and the service was guick and painless. I recommend this lication to everyone*"
"Not only was I greeted with a smile, they already knew my name when I walked in the door. I did not have an appointment, but they got me right in. The service was quick and painless. I reccommend this location to everyone*"