Crystal Lake, IL Réparation automobile et pneus
Avec des heures d’ouverture et des emplacements pratiques, nous facilitons la réparation de votre voiture à Crystal Lake. Nos techniciens formés par des experts sont prêts à réparer votre véhicule pour vous permettre de reprendre la route rapidement. Renseignez-vous et prenez rendez-vous chez Midas dès aujourd'hui - votre destination en matière de réparation et d'entretien automobile à Crystal Lake, IL.
Avez-vous besoin d’une vidange d’huile à Crystal Lake, IL?
Nos experts peuvent vous recommander la meilleure huile traditionnelle, le meilleur mélange synthétique ou la meilleure huile entièrement synthétique pour votre véhicule. Faites confiance à Midas W. Virginia Street pour prolonger la durée de vie de votre voiture grâce à notre service d'entretien automobile exceptionnel. Apprenez-en plus
Crystal Lake Réparation des freins
Pour les inspections ou les réparations de freins, faites confiance à nos techniciens experts pour un service de qualité à prix abordables. Nous offrons des services de freinage complets pour assurer votre sécurité sur la route. Prenez rendez-vous chez Midas à Crystal Lake dès aujourd'hui et conduisez en toute confiance. Apprenez-en plus
Services d'équilibrage et de réparation des pneus à Crystal Lake
Les pneus sont essentiels à la sécurité, puisqu’ils relient votre véhicule à la route. Vos freins dépendent de vos pneus pour avoir une bonne prise sur la route. Chez Midas à Crystal Lake, IL, nos experts s'assurent que vos pneus sont sécuritaires sur votre voiture, votre camion ou votre VUS. Apprenez-en plus
Crystal Lake Services de réglage de la géométrie des roues et de suspension
Avez-vous des problèmes de tenue de route? Faites confiance à Midas à Crystal Lake, IL, pour des services experts de suspension et de réglage de la géométrie. Nos professionnels inspectent la géométrie des roues, les jambes de force, les amortisseurs et la suspension, pour vous assurer une conduite sécuritaire et confortable. Comptez sur Midas pour voir à la stabilité et au rendement de votre véhicule. Apprenez-en plus
Pneus de voiture, camion, de VUS et de VÉ à Crystal Lake
Cherchez-vous des pneus fiables à Crystal Lake? Explorez notre vaste sélection de pneus qui comprend des marques de haut de gamme, notamment Michelin, BFGoodrich, Firestone, et plus encore. Nous avons des pneus pour la plupart des véhicules, y compris les voitures, les VUS, les camions et les véhicules électriques. Prenez rendez-vous chez Midas dès aujourd'hui. Apprenez-en plus
Diagnostics de témoin d’anomalie du moteur à Crystal Lake
Le témoin d’anomalie du moteur est-il allumé? Cet avertissement peut indiquer de graves problèmes de moteur, nécessitant un diagnostic expert. Faites confiance aux professionnels de Midas pour identifier et résoudre le problème et assurer le rendement et la sécurité optimales de votre véhicule. Apprenez-en plus
Crystal Lake Silencieux et services d’échappement
Avez-vous des problèmes de fumée, de bruit, ou autres liés à votre système d’échappement? Visitez Midas à Crystal Lake pour des services et des réparations d'échappement experts. Nos professionnels s'assurent que votre véhicule fonctionne en douceur et en toute sécurité. Faites confiance à Midas pour des solutions fiables à vos problèmes d'échappement. Apprenez-en plus
Entretien automobile de routine et réparations à Crystal Lake
Comptez sur Midas à Crystal Lake, IL pour des services experts de réparation de freins, d'entretien périodique, d'échappement, de pneus, de vidange d'huile, de direction, de suspension, de réglage de la géométrie des roues et plus encore. Comptez sur nous pour la sécurité, le rendement et la fiabilité de votre voiture. Apprenez-en plus
Recharge de la climatisation et réparation du chauffage à Crystal Lake, IL
Les systèmes de chauffage et de climatisation des voitures se détériorent avec le temps, ce qui entraîne l'obstruction des tuyaux qui peuvent fuir s'ils ne sont pas correctement entretenus. Il peut en résulter un manque d'efficacité des fonctions de chauffage et de climatisation. Laissez Midas W. Virginia Street entretenir régulièrement votre système de climatisation afin qu'il fonctionne à son niveau optimal. Apprenez-en plus
Batteries de voiture et services d'électricité automobile à Crystal Lake
Votre batterie est-elle à plat, avez-vous des problèmes de démarreur ou d'alternateur? Pour tout problème de composants électriques, faites confiance aux experts de Midas W. Virginia Street. Nos mécaniciens qualifiés à Crystal Lake, IL diagnostiquent et corrigent rapidement les problèmes de batterie et d'électricité pour un fonctionnement en douceur. Apprenez-en plus
Programmes
Entreprise accréditée par le Better Business Bureau
ASE agréé
Motorists Assurance Program
Commodités
Wi-Fi
Demande de cueillette/livraison
Livraison après les heures
Café
Magazines
Spanish
Rendez-vous en ligne disponible
Devis en ligne disponible
Achat de pneus en ligne disponible
Modes de paiement
La carte de crédit Midas offre un crédit instantané et des options de financement spéciales2 aux demandeurs admissibles. Pour plus de détails, renseignez-vous auprès de l’atelier. Obtenez les détails.
2 Des paiements minimums sont exigés pour chaque plan de crédit. Valide pour une seule transaction.↩
Les offres de cartes de crédit sont soumises à l'approbation du crédit.
Les comptes de carte de crédit Midas® sont émis par la Banque Comenity Capital.
La carte de crédit Midas® est valide dans les ateliers Midas participants.
Évaluation de l’atelier:
344 commentaires
Happy customer
Jul 09, 2024
Work was completed earlier than expected. Don, the manager was extremely informative regarding my car. Don was very courteous regarding my visit.
Clay C
Jun 27, 2024
Friendly and professional manager at the counter. Ontime completion. Good communication.
Laurrie F
Jun 25, 2024
Don and Dieter always treat their customers with respect and honesty. They are helpful and clear with what services and repairs are needed and point out what upcoming repairs may be needed.
Gina W
Jun 24, 2024
Super professional, helpful manager. Donald went out of his way to keep us updated on the entire process. It was completed quickly. Plenty of photos of the problem so we knew we were only replacing the problem parts.
Jeanne G
Jun 21, 2024
Profess service, timely and friendly informative staff, especially Don was very helpful
Nick G
Jun 19, 2024
Convenient online schedule, upfront pricing, timely repair, no unnecessary recommendations and friendly efficient service. I have used Thai location multiple times and will continue to do so.
LauraH
Jun 17, 2024
Dieter and Don are always friendly and professional
The German Chef
Jun 11, 2024
As usual, the team at Midas, specifically Don, has always been friendly, professional and up front about needed service. Trustworthy, timely
George
Jun 06, 2024
Awesome service
JohnH
Jun 04, 2024
The service was great but the advertising was misleading. Advertised coupon for $69.99 fully synthetic oil change ended up costing $95. Very disappointing. I’ve never had to pay to dispose of oil, let alone $11 (16% additional charge). I was charged $9.99 for an additional qt of oil when the first 5 qts only cost $8 per qt. Just feels like I was misled with the advertised offer.
DH
May 30, 2024
Friendly and professional. Knowledgeable and fast. Rear brakes and flush in an hour. Price was as quoted, actually a little less. Trustworthy and we bring our 3 cars there
KGustafson
May 22, 2024
Dieter and the team were great in terms of quickly diagnosing an issue that I could not get other mechanics to identify and address correctly. The issue could have been serious if not addressed so very grateful that Midas could resolve
Dan
May 18, 2024
They started working on my vehicle immediately with no appointment and had my car ready in a couple of hours. I felt the price was very reasonable. Great job!
Road Driver That Went To Another Midas- Not This One
May 14, 2024
emailed for an estimate.Made clear preferred contact was email,but instead,the crystal lake,il.midas tech called,questioning as to why i would want to put money into an 2005 vehicle,which is a low mileage vehicle.Im an road driver- courier and know the brake components need to all be replaced.rotors,pads as well as new calipers.tech repeatedly stated this would be thousands of dollars,contrary to what email stated,and he would have to see it first.would never take our vehicle to anybody who questions the year of vehicle and trust that persons work ,or work ethics.
RobinV
May 03, 2024
Easy to make an appointment. Took my car right in, no waiting. Came out to waiting area to explain what was wrong and tell me $ amount. Outstanding service.
En
Apr 27, 2024
They were quick and professional!
SR
Apr 20, 2024
They are straight shooters - I brought my car in for an oil change and was told by summer I would need to get two new front tires. Appreciated the heads up and received an estimate for the work already.
Deborah H
Apr 09, 2024
I always have great service. And the staff is always very good getting my issues solved in a timely matter
JK
Apr 02, 2024
Service of employees
Maggie Humphreys
Mar 29, 2024
Friendly service and communication.
Erika F
Mar 29, 2024
Don was very specific with his description of the many services that would be performed on my Murano. He gave me the options of what needed to be done as well as the costs for each service. Upon completion, Don showed me the parts that were removed and why they each needed replacement. His patience with my questions was very appreciated. I will DEFINITELY recommend Midas to family and friends. Don was absolutely the best to work with!
Em P
Mar 21, 2024
Everyone that works at the counter is very friendly.
OlaE
Mar 16, 2024
From the moment I walked in the shop, I was greeted with kindness. Don explained everything to me clearly and got my car taken care of.
Rick W
Mar 12, 2024
The employees were courteous and knowledgeable and were respectful of my time. Great bunch of people!
Ken c
Mar 08, 2024
Very satisfied with whole experience at midas.
Ryan
Mar 02, 2024
Quick and efficient service
JP
Mar 01, 2024
Friendly service as usual. Easy drop off and pick up. No upselling of unneeded services. Very obvious they are aware of cars history.
Anonymous
Feb 24, 2024
Properly fix the problems or replace parts. I've had to bring my car back too many times after work has been done to re-fix or replace parts that should be lasting much longer.
Sunrun
Feb 20, 2024
Lean location, friendly associates, prompt assessment and quick resolution.Overall 100%
JoseC
Feb 17, 2024
Always Friendly, Professional, and Sincere with my Service on both my 2018 Lexus RX350 and 2018 Mazda CX5 GT AWD..
Erica
Feb 09, 2024
Always happy with the experience
Anonymous
Jan 29, 2024
Walked in and asked if they could replace my wiper blades and jib was completed in 10 minutes
Rocky
Jan 23, 2024
Don and Dieter are professional, personalable, and knowledgeable. Even the guys in the shop will give you a friendly wave if they recognize you.They will let you know if general maintenance items should be replaced.
Mike H
Jan 20, 2024
Got me in on a very cold day and replaced brakes relatively quickly given the customers in the line.
gp
Jan 17, 2024
Service Team was awesome
Chris S.
Jan 15, 2024
Our daughter slid off the road during a recent storm and after we had the car pulled back onto the road, the steering was shuddering. I was able to get into Midas on Monday morning and they informed me it could be more than an alignment issue. About an hour and a half after I dropped off the car, I received a call from Don (manager) and he informed me that the shuddering was actually being caused by the massive amount of snow and ice that had gotten into the wheel wells and under the car. Long story short, got the car in at 11:00 and picked it up at 2:00 pm and the service was great and the pricing extremely fair.
Peter M
Jan 09, 2024
Honest, friendly ,very professional, no funny business
charmaine
Dec 23, 2023
I'm concerned about my car because it is higher mileage car then I have ever had.The owners always explain what needs to be done in priority, due to the fact I can only have one service done at a time.I love the way they constantly update me on the progress of my car, while in the shop.The owners are always nice and very informative!
CL CUSTOMER
Dec 13, 2023
first experience with this shop in 2-3 years so i'm satisfied so far. the work was extensive and we don't put on mileage quickly. want to see if the work can be considered complete when we've used the car under more mileage results.
Brennan Downing
Dec 08, 2023
Fast and friendly service
Rocky B
Dec 04, 2023
I told Dieter I needed a new battery and did not want to call a tow truck. Within 30 minutes Andrew was at my home and installed my new battery. Fantastic service.
Mark N
Nov 25, 2023
Got in and out, Don's a good guy.
CA
Nov 17, 2023
All the work being done to my car was clearly explained as well as what my options were going forward with the issues I was having. I learned a lot which will enable me to take care of some issues on my own.
Troy J. Sr.
Nov 14, 2023
Don and Deeder at Crystal Lake,IL are the best!!!
Tom K
Nov 06, 2023
The main reason I go your shop is because of the manager Don.He's honest and knowledgeable and the work is done right and done quickly at a fair price.
Nick W
Nov 01, 2023
Good service
C. N.
Oct 28, 2023
The staff is amazing I have brought my vehicle in for every oil change and service. I will be scheduling to get new tires put on this month. Associates are always kind and fair with services and pricing. Never do I take my car to the dealer for services anymore
Seta D
Oct 18, 2023
I went in for an oil change that I’d scheduled, but needed them to look at my brakes as well because I had been hearing noises. They were flexible and allowed me to add on what I needed to fix of my car. They communicated clearly and were specific about what was needed and what could wait.
JoeG
Oct 11, 2023
Called last night when I had the problem. Dropped it off this morning. Was Called soon after with plan to repair and the price. Car repaired and I picked it up. This is a very good Midas .
crazy john
Sep 21, 2023
very proffesional
Troy J.
Sep 12, 2023
The service at Midas in Crystal Lake, IL is always the best , they serviced 3 of my cars
Jason
Sep 11, 2023
I used to come to this Midas regularly because it was a great value and ownership was always looking to keeps costs fair. It seems pricing has increased significantly and I no longer feel ownership tries to keep costs down.
Joe G
Sep 05, 2023
The people here are so helpful and friendly.The work is professional and reasonably priced.
Anthony
Aug 26, 2023
The staff is super helpful and transparent, I've been going for years and will continue to do so.
Suzzlebee
Aug 26, 2023
The team went above and beyond with my service request and their recommendation of services to work my car and get it done at a scheduled time.
Estelle Z
Aug 21, 2023
Really like this location. Staff is very friendly and keeps me up to date on service progress. Waiting area is bright and comfortable.
Sandy B
Aug 17, 2023
Midas called for a tow truck for me. It came quickly and my car was repaired by the next day. I was very happy with the service.
pat
Jul 31, 2023
Make your appointment process much clearer. I assumed I had an appointment scheduled, but when I went to the Midas dealer - they told me I couldn't be helped. So we went to another facility and got our oil changed.
bakerygirl
Jul 28, 2023
The staff who work at my midas are very friendly and they always have my car finished in a timely manner
sam
Jul 27, 2023
The associates at Midas are second to none. Melissa was the employee I spoke with. She was extremely helpful in explaining what was going on with my car, and very clear in the pricing. They had me in and out with my car very quickly. Everyone was kind and accommodating.
Jessica M
Jul 25, 2023
The service and communication about what was going on with my car was great.
Lizardqueen
Jul 18, 2023
My husband and I felt that the questions were directed towards him even though it was my car. I really wish they would’ve talked to me more. My husband knows nothing about cars, but most mechanics direct the conversation towards him because he’s the man.
Sheree
Jul 13, 2023
Super customer service!
Scooby
Jul 06, 2023
Don did an exceptional job not only explaining to me what was going to be done but also the result of what was done. However, I do feel the price ($79) was high as the visual inspection that was done for the future owner of the care on really took 20 m in max.
Simon
Jul 05, 2023
Staff was friendly and knowledgeable with good communication.Work was completed same day and we were very happy with the diagnostics and level of detail.
Anonymous
Jun 30, 2023
The workers were helpful kind and friendly very knowledgeable
Rich B
Jun 06, 2023
This is a very efficient Midas. I was told the prices before the work was started. I was in and out in quicker than I anticipated. Free coffee. Very professional and personable staff. Clean bathroom.
Anonymous
Jun 05, 2023
Done very customer friendly
Adam S
May 31, 2023
We called last minute. They did everything they could to service my car with the small window they had available. They were quick, efficient, and effective. This location was awesome, but I have always had a great experience at every Midas I visit.
ChefKL
May 27, 2023
Team is always friendly and communicative. Service has been precise and informative of what my vehicle needs
Jimmy U.
May 23, 2023
I don’t know if Midas is the most competitively priced but what I do know is their work is outstanding! I’ve never had to complain or bring my vehicle back for rework, they do a great job!
Jeanne G
May 23, 2023
Don is always very helpful, explains everything well.Even mechanic doing inspection came out and explained everything to me and showed me the engine air filter!
Kim M
May 15, 2023
I appreciated how informed I was kept and the detailed feedback I received.
Anonymous
May 08, 2023
I called and received a quote for an oil change to be told it is usually $89.99 but it is @20 off which makes it $69.99. They did not tell me if there is any other charges associated with it. I took the car and got the oil change and tagged another $15.00 for "Shop Supply" to it and with tax it came to $89.98. I was explained that it is for disposal. If this is known, why the customer is not quoted $84.99 for the oil change. I think this is sleazy business practice which is not personally appreciated by me.
charmaine
May 06, 2023
I was going to another oil change place for years and they NEVER did as through of a vehicle inspection as Midas in Crystal Lake did! They found that my serpentine belt was old and cracked and NO ONE had ever noticed that at many other facilities. That was so important to me that they discovered that! They inspected all of my vehicle fluids and let me know that I will need fuel system cleaning soon. I soo appreciate their inspection of EVERYTHING, kindness and professionalism. It is very important to me that I maintain my car due to high mileage but I did not feel as if they were just trying to sell me a service I didn't need.
Dan B.
May 05, 2023
The people at this location are great honest people I can trust with my vehicles needs.
LK
May 02, 2023
Outstanding customer service!
Courtenay HW
Apr 27, 2023
I love the “small town mechanic” feel of my local Midas. None of my questions are treated with impatience, I am shown what needs to be done and why and I feel that the mechanic is honest about what absolutely has to be done and what can wait. I am not uncomfortable while sitting and waiting for my vehicle.
Dennis M
Apr 26, 2023
Issues were resolved in a timely fashion.
Gus P
Apr 26, 2023
Peter, the manager was extremely knowledgeable and friendly. I quickly got an estimate for the work to be done, The price initially quoted was exactly what I paid. I brought my SUV in the morning and it was repaired and ready early that afternoon
Julia G
Apr 15, 2023
Customer service was excellent.
Before A
Apr 14, 2023
I have been bringing my car here for years, and I wouldn't go anywhere else. The people here have always treated me great. I feel that I can trust them completely. They are keeping my old car running great and find solutions to the most unusual problems.
Jessica M
Apr 12, 2023
The staff is friendly, explains what they are doing and why and do a great job.
Lisa C
Apr 07, 2023
The service is exceptional.
Marianne
Apr 04, 2023
It was convenient to schedule the service online and it was confirmed promptly by text. The car was taken in for service right away; they did a good job and informed me of future repairs needed. I really appreciated not being pressured and will likely return for that reason.
JEANETTE
Mar 24, 2023
THE PEOPLE AT THE MIDAS IN CRYSTAL LAKE IL, AS ALWAYS THE BEST SERVICE I RECEIVED EVERY THE TIME I GO THERE DONALD AND HIS TEAM ARE THE BEST IN MY BOOK AND I WILL ALWAYS GO THERE EVERY TIME MY CAR NEEDS SERVICE THE PLACE I RECOMMEND TO ALL MY FRIENDS AND FAMILY I AM JEANETTE MAGER
DeniseR
Mar 17, 2023
Don and Deiter are very professional, friendly and thorough. Everything was explained to me and the last time I went to Midas, they helped me get my SVU prepared for winter. Midas in Crystal Lake is the only place I go for all services on the SVU.
Maryanne H.
Mar 16, 2023
I drove into the Midas with no appointment. I was immediately greeted by Don, the Manager. He was very kind and helpful. He was able to get my car checked out within a very short amount of time. As I suspected, I did have some issues with the muffler and connecting front exhaust system. Don gave me the estimate and explained exactly what had to be done, and why. I agreed to have them do the service. I waited while they fixed the car. After they were done, Don walked in and showed me all of the parts that had been replaced. I understoof fully at this point what was wrong with my vehicle. You have a great Manager here, and staff who were all very helpful and friendly. My car is running quiet and smooth now, thanks to the teams excellent work. Thank you, Maryanne Humphrey
👍
Mar 07, 2023
Don and Deeter go out of their way to give everyone top ranked service been coming to this Midas For over 20 years.
Wendy O
Mar 06, 2023
The associates were very helpful.
Eve T
Mar 03, 2023
Great service from the time I walked through the door until the work on my car was complete.
Aaron M.
Feb 04, 2023
Easy appointment process, fast service, friendly service representative.
Adam P
Feb 02, 2023
Staff is very efficient and friendly. They always explain the services and recommend necessary repairs to assure our car is running great.
Dawn
Feb 01, 2023
I went to see if I could just have a muffler installed, without needing all of the pipes. They can do it with a much lower price than my dealer. Did not have work done until I’m sure I’m keeping my car.
Steve R
Feb 01, 2023
My car battery died and needed a jump because of the extreme cold. I was advised to get my battery looked at to make sure the battery was still OK. Since I bought the battery at Midas, I went right there after the jump. Midas was able to examine the battery and tested it explaining my battery was still good and was just the cold weather that caused the car not to start. I got the peace of mind I needed knowing my battery passed all the tests. I not only got great service, and Midas was able to squeeze me in even though I didn’t have an appointment and could go on with the rest of my day! I would recommend Midas to anyone! I will only bring my car to Midas, no matter what the issue. Honest, compassionate and quick! I love Midas!
Peter M
Jan 31, 2023
Honest, professional, highly skilled workers at this Midas. Work was completed quickly and at a good price.
Gene
Jan 28, 2023
Everyone was very pleasant to work with.
Wade
Jan 27, 2023
Great honest employees that know exactly what needs to be done!
Rich
Jan 27, 2023
Don and his staff are aqesome
Larry B
Jan 26, 2023
We’ve always had wonderful fair work done at Midas
Greg W
Jan 24, 2023
Donald Ottesen and Dieter Gutt were very helpful. they are always giving great service.
Jerry V.
Jan 17, 2023
all work was completed properly and efficiently, with no attempt to over sell the needed service.
Nydia A
Jan 16, 2023
Don kept me informed with the entire process and broke down the information to show me a better understanding.
Danny L.
Jan 10, 2023
Quick, easy, effective service. Great communication was provided.
JT
Jan 09, 2023
good service, fair price and close to home.
Deborah H
Jan 07, 2023
My experience was very good staff are always friendly and they explain things as they go to insure that you know what they are doing. I have never had an issue at my midas .
tm
Jan 03, 2023
awesome staff
John A
Jan 02, 2023
Faior price for work and immediate , same day repair
Dan B.
Jan 02, 2023
Don is one of the nicest and honest guys in the car repair business. Always a good experience at this location.
Laura
Dec 31, 2022
My drivers side window was smashed 2 days before Christmas during a sub zero cold snap. I called Don at Midas Crystal Lake and he said bring it in and he would store it while he waited for parts. I live in a condo with no garage the car would have had to sit outside temps minus 19 below wind and snow forecast, no way to seal the window. The car was kept safe and despite it being Christmas holiday, I had my car back in a week. Window replaced, I also had the door handle fixed and the oil changed. I was very grateful for them keeping the car safe. Work completed and it came in under what I thought it would cost.
Cody L
Dec 27, 2022
Honest, upfront, and extremely helpful throughout the process. We had hit a lot hole the night before and after the stress of changing the tire to the spare in zero degree weather, brining the car to Midas get a fresh set of tires, made the stress go away.
Laranda P
Dec 26, 2022
I just feel I was treated fairly and professionally.
Rocky B
Dec 22, 2022
Don/Dieter are very knowledgeable and communicate very well what needs immediate attention and what can be put off to a later date.
Bart B
Dec 17, 2022
Good experience from start to finish.
Don O
Dec 16, 2022
The men were kind helpful and knowledge of my problem
LHaiges
Dec 15, 2022
We called about a repair and they had us in within an hour to fix if. Don was very detailed on what they were doing for the repair and the price. Very personable to work with.
Anonymous
Dec 13, 2022
Customer service outstanding don was great
Mark N.
Dec 10, 2022
Don't guess at what the problem is and if you can't figure it out, at least be honest and tell me so i can go somewhere else. Spent $1400 for a new battery and alternator then I start my car up the next morning and the battery light came right back on and doing the same thing. Very upset spending that much money and now I have to take it somewhere else to get the problem actually fixed.
JasonH
Dec 09, 2022
Oil change and tire rotation were completed in 30 minutes. Shortest period of time I’ve had to wait for an oil change in over 30 years of driving, hands down. Staff, especially the manager we’re super friendly and I will be returning to this location from now on.
Zach
Dec 08, 2022
Don was absolutely amazing! He made the whole process super easy.
MikeR
Dec 02, 2022
They were always there was us.
pizza
Nov 25, 2022
Don and his team where awesome.
Laranda P
Nov 25, 2022
Professional, friendly, & fair price!
Anonymous
Nov 22, 2022
Clear communication and options. Spoke to us as a customer and not just a number.
Kenny
Nov 22, 2022
We have been using dealerships and are really pleased that we switched both our cars to midas to do all our services
Anonymous
Nov 19, 2022
Great customer service
Mrs. Richards
Nov 19, 2022
I was out shopping, and my brakes started to grind. I called Midas with my emergency, and they told me to come on by. They were able to take me in right away! I explained everything that had been going on with my vehicle since I purchased it, and they were able to confirm my suspicions. Everyone was so knowledgeable, helpful and polite. I left my car with them overnight, and it was done the next day. They had fair prices and were extremely professional with a homey feel. Thank you, Don and Andrew for all of your assistance. I will certainly be back with all of my vehicle needs!
Colleen A
Nov 14, 2022
This was second time bring my car to them .They got work done in one day .Everyone in shop professional and friendly.
Maria K
Nov 11, 2022
Labor price is high.
Anonymous
Nov 10, 2022
Excellent service. Knowledgeable manager. Efficient and timely service.
MAD JIM
Nov 07, 2022
I came to Midas (instead of my regular service provider) because you sent me a $100 off coupon for brake work. After inspecting my brakes, I was given a very high estimate, and was informed that the coupon would not be honored. To add insult to injury, I was charged $69 for the inspection. So instead of getting my brakes fixed and saving $100, I left with my brakes still needing service, $69 poorer.
Gotworkdone
Oct 31, 2022
Cleaner waiting area and better explanation of the steps and exact thing being done including parts used and references of the quality being installed. Not explained.
P S
Oct 29, 2022
I had my brakes replaced in July but had been having trouble with the brakes ever since. Don and Dieter helped me get my car in on a tight schedule because I had to run my girls around to do things also. They replaced the front brakes due to faulty parts and there was no charge to me. They were very friendly and helpful.
Ania Hania
Oct 28, 2022
The service was informative and friendly. They repair instead of just replace like dealership repair services. This I'm sure, saved me allot of money.
L OBrien
Oct 22, 2022
People were friendly and explained options we have for the service we needed. They were very accommodating in looking at our car without an appointment.
Denise R
Oct 21, 2022
The Manager and Staff are very professional, thorough and very kind to me. I have been going to this Midas for a long time and my SUV is in great shape because of their work. I highly recommend this Midas.
Rich
Oct 10, 2022
Would not go anywhere else totally satisfied with midas
Anonymous
Oct 08, 2022
Service Tecks. Were very helpful. Werese
Anonymous
Oct 08, 2022
Customer service e is great. Very friendly and great communication.
Jeanne G
Oct 04, 2022
Associate was polite professional and friendly, also helpful! I’ve been coming here for years, highly satisfied
JP
Sep 29, 2022
I was very satisfied with the work that was done on my SUV
Rocky B
Sep 22, 2022
I called to set up an appointment for an oil change. Dieter offered a variety of days and times that fit my schedule. My oil change was done in a timely fashion and they were genuinely thankful that I brought my car in for an oil change. I will continue to use Midas.
Cat
Sep 19, 2022
I felt at a loss when I was told by another place where i got my oil changed, I needed brakes the cost $1294.00. Well I work paycheck to paycheck. I Midas got in the very day I called, and they did only what I needed. They also helped me out with the credit plan that gave me 6mos. Interest free pay off. I am no longer stressed out. Thank you Midas in Crystal Lake.
Joy
Sep 16, 2022
I had made an appointment, but my need to get quicker than the appointment scheduled became necessary and they were able to get my car in immediately. The service was great. It will keep my car safe even though the cost was more than I had hoped. I’m glad I did not wait any longer, it could have been much worse.
Aaron M.
Sep 13, 2022
Seemed a bit expensive for what was done.
Narinder K Verma
Sep 13, 2022
The service was very good, the price of $550.00 was a little over, than what I expected for Brake services
Scb
Sep 09, 2022
We had car towed in without an appointment and new break caliper was installed.Great help by Midas
Dan B.
Sep 02, 2022
Don at Midas of Crystal Lake is always nice to deal with. Very honest. Never had a problem at this location.
Linda S.
Aug 30, 2022
I had received a quote from HONDA to fix my exhaust system that was excessive! I called the local Midas near my home and spoke with "Deter?" he was very honest and set me up for a consultation the next day- for no charge! I met Deter and Donald Ottesen at the Midas in Crystal lake, Illinois. These gentlemen and their assistants explained that I did not need the entire exhaust system replaced as HONDA told me. Don brought me into the garage and showed me the problem, I took pictures and was educated by these mechanics! I was allowed to use an online coupon towards the cost of the repair of which was 1/3 the amount HONDA quoted me plus HONDA charged me a "DIAGNOSTIC FEE" of $79. The mechanics at MIDAS in Crystal Lake are very knowledgeable and customer-friendly! I highly recommend this facility ! Thank you Don, Deter and the other two gentlemen who took care of my car. I now have a local auto repair place to depend on for all my car needs! Linda Serafin
Jenny
Aug 27, 2022
Friendly staff at the front desk and even passing by technicians. Clearly appreciated my business which you don’t feel if you go to a dealer. Service was prompt and scheduling appointment was easy.
Liz the Best
Aug 23, 2022
People were extremely nice and professional. I felt like I could trust this particular midas. Looking forward to the next time I need to get my car stuff handled that I can go back to a trusted place.
Anonymous
Aug 19, 2022
Work was done well and in less time than initially told. Super friendly staff. I will be back.
Anonymous
Aug 16, 2022
I trust this Midas blindly. I have been a customer for years and I know them for years. I know they are not selling me something I do not need. The quality of the service is always great.
GV
Aug 15, 2022
The customer service was top notch. Will definitely be switching to Midas for future services. Thanks!!!
CarrieW
Aug 13, 2022
The manager Don was very friendly and accommodating. He booked me into his first spot available and the turn around time on the job was quick. Him and his team were respectful and stayed true to the commitment time. I will be returning for future work.
Jeni
Aug 12, 2022
I feel like Don has always been an honest and straight forward person. I have a new car now and went to the dealer a few times for service but just didn't feel like they cared about my concerns. Although, I feel Midas is very high in cost for the oil changes I will continue to bring my new vehicle here for future service needs.
Aaron M.
Aug 12, 2022
Called for an appointment the next day and was accommodated. Good communication during the day. Work was finished in a very timely manner. Other issues unrelated to my visit were also identified and corrected.
Jim P.
Aug 08, 2022
Great customer service.
Kevin W
Aug 04, 2022
Don, the manager, was incredibly helpful, friendly, and made sure I was comfortable during my visit. He explained everything that was happening with my vehicle in an easy to understand way and in detail, all while not trying to sell me on anything and being candid about what could use service and what could wait. I would return to this location based solely on Don being so great.
Laurrie F
Aug 02, 2022
Don and his team are awesome. They are thorough when investigating my concerns. They clearly explain what they found and even let me know what has to be done right away and what we should watch for future visits. I feel they are honest and trustworthy. I won’t take my car anywhere else for service!
barbg
Aug 02, 2022
I have been coming to this Midas for many years - they are always fair, courteous and up front with their pricing, estimates and repairs.
Tom K
Aug 01, 2022
Don the manager was nice, honest & they do they work the right way for a fair price
Mark R
Jul 30, 2022
Dom was very upfront, Knew exactly what had to be done and offered alternate solutions . Saved me a large amount of $$ on the job that the dealer was going to charge 3X the price. The staff is friendly and on point. My car was done before the expected completion time and ready and waiting for me when I got there. Iwas shown the bad parts and told everything that was done.
Anonymous
Jul 30, 2022
Great customer service Don the manager is the best. he explains everything to you. It’s a great asset to have someone that really takes the time help his customers.
Rose M
Jul 29, 2022
They always look for things we don't see. They're awesome!!
Michael o
Jul 26, 2022
Don, dieter, and the whole team did a great job getting me in and out in a timely manner. They were busy.
oc
Jul 23, 2022
I was a walk in oil change. Don Ottesen greeted me and got me right in.
Jholder
Jul 22, 2022
Honest, reliable, and professional. I haven't had any issues with any of the cars I brought in. As a you g women it has been hard for me to trust mechanics. I will only take my vehicles here. Thank you Don and Deter
Carnica
Jul 21, 2022
Don was a great help and awesome to work with very satisfied with him
Mel A
Jul 21, 2022
Manager was very friendly talking to me and other customers while I was waiting for my vehicle.
Rebecca M
Jul 16, 2022
Don was very pleasant and knowledgeable
KL
Jul 15, 2022
Both Don and Dieter were extremely helpful in getting my car repaired with an exhaust and tire axle issue. Parts in stock, fair price and quicker repair than anticipated.
Amy P
Jul 15, 2022
Don is awesome. He is always friendly and informative. He explains everything clearly and thoroughly. He is always pleasant and helpful. I won't go anyplace else from now on.
Marshall
Jul 14, 2022
Honestly. Good Attitude.
Adam P
Jul 11, 2022
Told staff that I wanted to wait for the car and they were ready to take care of me as soon as I arrived. The service was done in less than 30 minutes. Don & Dietr are great guys to work with.
Anonymous
Jul 11, 2022
Your oil change was 115$ this is not acceptable. Just because prices are going up doesn't give you any rights to raise price 100%
Courtney Johnson
Jul 07, 2022
The manager is EXCELLENT!!!
Jim
Jul 05, 2022
I had some expensive work that needed to be done and both of the folks I talked to there explained why I needed it done
Julie M
Jun 23, 2022
Friendliness and helpfulness of staff. Able to quickly solve the problem I have had with my car for many years. Toyota never acknowledged there was a problem when I went to them. Midas was able to diagnose the problem with a test drive of the car. They explained to me what I needed to do to fix the problem and their solution worked. I appreciate the time they took to test drive the car and listen to me as well as their knowledge of how to solve the problem.
Alan
Jun 21, 2022
Don addresses the services I needed..followed up and was genuinely concerned about delivering a quality level of service.
Rich
Jun 20, 2022
Quality, communication, and professionalism shown . I was also shown the brake situation/status on my car and had a very thorough explanation which was extremely helpful. I appreciated the service.
Denise R
Jun 17, 2022
The staff are very friendly and I always get an explanation of what my car issue is. The price is fair and the service work is extraordinary.
Juliett
Jun 17, 2022
Took my car in earlier than scheduled and they returned it to me so quickly… I was in such a need for an oil change… I am definitely returning !!!
Nopeforname
Jun 17, 2022
Got an oil change and tire rotation.Lets do both the good and bad.The good: great service, and work. Car feels great. Also they found some issues that will need to take care of like weak battery and brakes.Bad: felt deceived. Called and made appointment bc they stated a synthetic oil change plus rotation is $65 plus tax (due to $25 coupon). Assumed it was parts & Labor. I understand there would be tax and disposal fee. But on my receipt its $65 just for oil and 15 for labor. When I asked the gentleman, he said the price is 65 for parts and labor and when I told him that the receipt shows 65 for just the oil plus 15 for labor, he said that was correct. Wasnt going to continue the dialogue since i mentioned it to two different gentlemen.Overall thank you for the great service but will not return as sold for $65 plus tax (estimated maybe a $80 charge for full thing) but walked out paying $96.This is from my google review
JoJo
Jun 13, 2022
Don the manager and Deeder are the best!!!
Adan o
Jun 09, 2022
I little expensive the service
Claudia A
Jun 07, 2022
I have been going to Midas my last 3 cars. Over 10 years. I have never had a bad experience. Which I always experienced at my first dealership. The reason I tried Midas and never looked back. The management and technicians are all professional and friendly. Service is a bonus. I have nothing negative to say.
Barbara B
Jun 04, 2022
Great people and fast work
balt
Jun 04, 2022
The was a $10 fee added to my bill that was not disclosed over the phone.
Rachel T
Jun 03, 2022
They have always been fantastic! My family and I have been going to that midas for 20+ years. We have always had great service and true their recommendations. Highly recommend coming here in Crystal Lake!
Richard Stromberg
May 28, 2022
Don outstanding customer service ,knowledgeable, great person to work with.
Laura H
May 26, 2022
Don always takes such great care of us and all of our vehicles. He explains everything and always goes above and beyond
Emily P
May 23, 2022
The guys at the crystal lake location are always so nice, get me in and out for my service.
Brandon A
May 12, 2022
They took my car immediately and got it done in the timeframe I was told.
JENE
May 09, 2022
Don at the front was great to work with. He was very informative about the importance of what was needed without being aggressive, which I very icy appreciate. His communication throughout the process was wonderful. And I also appreciate whoever did the great job performing the service.
TJ
May 06, 2022
Don and Deeder are the best!
Kevin D
May 05, 2022
Don is the most honest a fair owner I know! I trust him and his team!
Lisa P
Apr 28, 2022
Don and his staff are very nice and take the time to explain the services and work being done. They are very efficient and got my car back quickly.
Nick
Apr 22, 2022
Don is always very nice, explains things thoroughly is transparent about probable costs. Just overall excellent customer service.
JoeF
Apr 15, 2022
I was unhappy my front rotors started warping this winter lasting only 18 months.However they handled my frustration well. The price was fair to fix rotors.Hopefully the Midas rotors last don't constantly give me more trouble.
Nancy V
Apr 14, 2022
The manager explained everything so I understood what was being done.
Richard stromberg
Apr 14, 2022
Always a pleasure to do business with this Midas shop Excellent service every time I come. Outstanding staff . Willing always to go that extra to meet all customer needs
Elizabeth M
Apr 13, 2022
The advertised coupons should be clearly applied to the final bill without question.
Gregg D
Apr 12, 2022
Don is a professional, and consistently provide excellent customer service. I come to this location everytime I need work done on my vehicle, and I always get quality work done in a timely matter
Marc B
Apr 12, 2022
The manager and staff treated my request for service with professionalism and did so in a timely manner. They explained upfront what the costs were prior to the service being completed.
Steve R
Mar 21, 2022
Don is a stand up guy who gives you honest answers and is trustworthy.
Jeff G
Mar 17, 2022
Always professional and friendly.
AaronM
Mar 11, 2022
Easy appointment scheduling, work started on time and was done when promised.
Denise R
Mar 11, 2022
I have always taken my car to Midas and have gotten fair quotes and discounts.
Anonymous
Mar 10, 2022
Excellent customer service from everyone.
CJ
Mar 05, 2022
Don the manager is always pleasant with a it’s about the Custer attitude. The technician who worked in my car was quite nice as well. I have been using them for 7 years when we moved to Crystal Lake.
Cp
Mar 05, 2022
Service was EXCELLENT!!
Mimi M
Mar 04, 2022
The Manager Donald Ottesen was efficient and clear on explanations and assistance and even have me some more estimates on more work needed on my car
Marah
Mar 01, 2022
I found the service here to be refreshing. The associate was exceptionally helpful. Being a female senior citizen, I felt that I was treated with honesty and respect.
Amy B
Mar 01, 2022
Don is always so accommodating and friendly. He lets me know exactly what is needed with my car and the cost. His mechanics are trustworthy and skilled. We wouldn't even think of going anyplace else to have our car serviced!
Gianna J.
Feb 28, 2022
They got me in quickly and had my parts in stock when other places could not get me in and had parts on back order. Thanks for getting me in last minute and getting me out of there in less than an hour. My time and my weekends are valuable to me! I will be
Richard stromberg
Feb 26, 2022
Been coming to this location for over 20 years managers and workers outstanding. Don gives it all to give customers experience you would want.
Pk
Feb 19, 2022
Been using this location for several years now and always been very pleased with the service the cleanliness the friendliness Dan and his staff are fantastic
Don S.
Feb 18, 2022
Don @ Crystal Lake store took very good care of my car. The check engine light came up 3 time. The people @ Midas did not give up till it was fixed right and was very help with the pricing. and did it all in a timely matter THANK YOU!
Chloe G.
Feb 17, 2022
Don was such a big help and very generous. Place is very efficient and priced fairly. Highly recommend this place!
Kenneth C.
Feb 09, 2022
I started coming to this location last year and was impressed with Don and the staff. Unlike the way i was treated at Ford after being a loyal customer for 17 years.
Terry M.
Feb 05, 2022
I am very pleased with the service I received at Midas-Crystal Lake. I went in for a Oil filter change. The Manager Don is a straight shooter. He courtesy and runs a great shop. I appreciate the time he spent with me going over future repairs that my 2015
Mitch Z.
Jan 26, 2022
"Talked with Don about my 2012 Outlander. Exhaust pipe rusted out on either side of the catalytic converter. Didn?t try to sell me a new converter, which saved me a lot of money. Also noticed my spare tire , which is under the car was loose and flat. "
Mitch Z.
Jan 26, 2022
"I talked with Don about my 2012 outlander. My exhaust pipe rusted through on either side of the catalytic converter. He didn?t try to sell me a new converter, they repaired the broken pipe. Also noticed my spare tire was loose and flat. Don had this"
Tom D.
Jan 25, 2022
Midas followed up multiple times to confirm work (new muffler system) was done to customers satisfaction. Fair market price and done quickly!
Rich B.
Jan 20, 2022
"I noticed my car had trouble starting today. I called Don and he asked me if I wanted to bring it in today. I was thankful that he was able to fit me in. He tested the battery, suggested an Interstate battery, dropped the battery in and had me on my way in"
Deneen M.
Jan 12, 2022
I had a flat tire and was luckily right across street from the Midas store. I called and they told me to come over they would get me in. Service was fast & friendly
francisse k.
Jan 04, 2022
These guys are amazing!!! Helpful and great at explaining the problem. Got right to work on fixing my car so I could make it to a family funeral out of state. Will definitely be my go to place from now on
Buffy B.
Dec 11, 2021
"This Midas went above and beyond. The first guy I talked to let me know what he thought I needed, he confirmed with the manager (who was very friendly and helpful). They got my car in, fixed it for me without delay, and sent me on my way! I will be back. I"
Kelly B.
Dec 11, 2021
The guys at this shop were so helpful and thorough. I was sure I was going to be spending a ridiculous amount of money and needed something major. They fixed my car and charged way less than I was expecting. Not to mention not taking advantage that I knew
Wesley R.
Oct 24, 2021
"This is an outstanding business. Management and mechanics have treated me with the upmost respect and dignity. I have been treated like a personal good friend by management. They have worked hard to provide me fast, very honest, and exceptional service. I "
Richard S.
Oct 23, 2021
"I have. Been coming to Midas for over 20 years great service , great employees , concerned for there customers will continue for another twenty years"
Rick S.
Aug 31, 2021
Excellent service. They didn't try to over sell us as so many shops do. Will be a regular now.
Cathy J.
Aug 31, 2021
"Don and the team are very accommodating and extremely thorough in their work, they are trustworthy and communicate all pertinent information to me. We?ve been customers for several years now and will continue to be."
Robert R.
Aug 27, 2021
"Service by appointment, I was on time, the service was quick and the price fair.I'll be back."
Kaye D.
Aug 21, 2021
"Honestly, responsive, friendly service!! Don went above and beyond to make my emergency car repair as smooth as possible. I went from tow truck to back on the road in hours!! I can?t recommend this place strongly enough!! "
Barbara C.
Jun 11, 2021
I have always received excellent service from this Midas location. I am kept up on what is going on with my car and great suggestions as to up coming service my car needs.
Otto K.
Apr 16, 2021
Great service
William M.
Apr 09, 2021
"Don and his crew did a great job on my truck, very honest and fair price, I highly recommend! "
Emily P.
Mar 28, 2021
The Crystal Lake Midas location is by far my favorite. The guys at the desk are always so nice. I never have to wait too long for them to service my vehicle. The great set is what has me continuing to come back!
Ed B.
Mar 22, 2021
"Got home from work today and saw parts hanging on my sons car. Called Don up at Midas in Crystal Lake to ask if he could get it in today, It was 5:30 and they closed at 6:00. He responded sure. Bring it up and we will look at it. I thought we would need an"
Robert D.
Mar 18, 2021
Thanks so very much to Rebecca and Dieter. They really made my customer experience smooth and incredibly friendly. I appreciate the information provided and showing me on the truck specifically what was going to be done. I definitely will come back if I ne
Tom K.
Feb 26, 2021
You guys were great & made it easy for me to bring my Jeep in & take care of the heat issue that I had. Don was very professional and really nice. So far so good. I will be back for service when I need it for sure.
Marc P.
Feb 23, 2021
I have used this Midas for a period of time and their service is great and Don accommodates scheduling needs. The workmanship has been very good. I highly recommend this facility.
Karen R.
Feb 21, 2021
I highly recommend Midas of Crystal Lake for any and all services ! Great job on my brakes and best price in the area . Don the manager was wonderful ! Explained everything . All Covid precautions were taken also . I will return for all my car needs !! Tha
Karyn R.
Feb 18, 2021
Took my 2018 Explorer suv for a grinding noise . They were able to tell me problem with brakes and what I needed in 10 mins !!! And the price for rotors and pads were much cheaper then anyone else . I highly recommend Midas and a huge thank you to Don the
Otto K.
Jan 19, 2021
Very good service
Tom M.
Jan 10, 2021
bigtime ripoff*! Bait and switch!!!
Emma B.
Jan 09, 2021
I?ve been into Midas several times needing repairs on my vehicle. Don always give great advice and seems genuinely concerned about the safety of my vehicle. I will always choose Midas in Crystal Lake for my repairs simple because of the amazing service pro
Tom M.
Dec 22, 2020
Instead of $19.95 for oil & rotation they wanted $83.00!!! They said my very common truck needed special oil? Also I would have to pay $20.00 for tire rotation!!! Rip off! Bad business. Also took forever because they couldnt figure out how to reset the oil
anonymous
Dec 19, 2020
Good work at a fair price. What more can you ask.
CHRISTOPHER L.
Nov 13, 2020
Don was friendly and welcoming. He went over everything on my vehicle thoroughly. They did what I wanted to do and did not push other services like other places do. I was in and out of there in 45 minutes. Highly recommended! Thanks guys!
Ryan L.
Nov 03, 2020
"Called a competitor down the street and they said they couldn't get me in for atleast a week to replace my brakes. I called Midas, and they got me in right away and did a great job servicing my vehicle. Thanks Don! "
Dan L.
Nov 02, 2020
"Good place to go, and it is managed by a fair and decent man!"
Richard S.
Sep 30, 2020
Always a pleasure to go to Midas. Great service explanation of all work terrific.plan on taking all my vehicles for all my needs in the future.
Alvee K.
Aug 22, 2020
Excellent service. Just loved it.
Richard S.
Aug 18, 2020
Don and his staff always make Midas an awesome experience. All workmanship and quality meet my expectations every time I have been there. Don and his team deliver what he promises quality work and efficiency to become a leader in the auto repair industry.
Carlos Q.
Aug 02, 2020
Arrived at the shop and met employees who were courteous and professional.Service to my vehicle was prompt.Thank you.
Erica R.
Jul 23, 2020
New to crystal lake and I was so happy with the treatment from the call to make my appointment walked in for my appointment and Donald was so welcoming they found a few things wrong nothing to major in pricing they even drove me home to tend to my repairs
anonymous
Jul 03, 2020
I love my Midas! Theyre extremely caring about my old car and Don is very personable! I wouldnt go anywhere else!!
Steve R.
Jun 09, 2020
"When my car needed a new rear bulb, Don and Midas came through like champs. They fixed the problem quickly, efficiently and economically. I will never bring my car anywhere else! Finding a reliable mechanic and auto service you can trust is rare these days"
Stephen R.
May 27, 2020
I would never take my car anywhere else to be serviced than CL Midas. Don is a true professional and straight shooter who won't steer you wrong.
Ralph P.
May 17, 2020
"Thanks Don, for providing great customer service with a knowledgeable staff. My son is very happy with the work that was preformed on his truck. Thanks again. "
Arlene B.
Apr 22, 2020
"Honest, friendly, great customer service and reasonable prices. I found a reliable and trustworthy shop for all of my future vehicle maintenance needs and repairs. Thank you again!"
anonymous
Apr 20, 2020
Always prompt and courteous. Take time to explain procedures and recommendations
anonymous
Feb 06, 2020
Everything as promised. Would go there again for service.
Aaron M.
Jan 25, 2020
"This Midas shop has always provided good, thoughtful service, and done it in a very timely fashion. "
Tim C.
Jan 19, 2020
Great service. Don was very thorough explaining my repairs and getting my car back to me earlier than promised.
Robert T.
Dec 19, 2019
Great customer service satisfied with the work that was done on my vehicle
Ted R.
Dec 19, 2019
"Always quick, always friendly and trustworthy. "
Don S.
Nov 06, 2019
"They took the time to show what was wrong with the car and what should be taken care of now and what could wait to be fixed , The car was fixed in a timely manner, "
Jennifer B.
Oct 19, 2019
The staff is friendly and professional.
Donald G.
Oct 13, 2019
Great service and Don was great
Laura G.
Oct 03, 2019
Thanks for the great service as usual!
anonymous
Oct 02, 2019
Great place and great prices
Dan H.
Oct 01, 2019
Always great service
Cathy J.
Sep 30, 2019
Efficient and friendly
Jason G.
Sep 25, 2019
Donald Otteesen and crew are fantastic! Quality work and great customer service. Help me through a tough time getting my car to pass emissions. The only place i take my chevy malibu. 5 stars hands down. Highly recommended.
Bogusia W.
Sep 19, 2019
"They were very fast, communicated well and did a great job on my repair. Great customer service!"
anonymous
Sep 15, 2019
Great service and super nice staff
Saleem Q Q.
Sep 05, 2019
"Don and Midas staff is professional, reliable and always gives discounts. While doing routine oil change, Midas noticed oil/transmission leak, showed it to me, adviced me to take it to dealership, I am getting it fixed. Great job."
Joe K.
Aug 19, 2019
I am happy with my experience with Don very friendly and most important an honest shop I will be back.
Steve M.
Aug 07, 2019
"I got a full brake job performed on my college son's vehicle, which he drives back and forth to school. The whole experience took less than 24 hours from the time I first logged onto the website, plus I got a $100 off coupon!The manager, Mark, was the frie"
Denise R.
Jul 15, 2019
Thanks for the wonderful service to my Kia. I will be back...
David A.
Jul 12, 2019
"Reliable, efficient and no nonsense "
Danny T.
Jul 02, 2019
"Just moved to crystal lake, from Rockford Illinois. My family and I where looking for a good mechanic shop, with great customer service, Midas in Crystal Lake was just that. "
Linda D.
Jul 02, 2019
Great work and very helpful and curiosity
Alan K.
Jun 29, 2019
Don and the team do an outstanding job. The repairs are done on time and professionally. The cost is better than the competition and the service and customer care is way above what we receive from the dealers and other ?repair shops?.
Michael W.
Jun 19, 2019
"New to the area easily fit me in, quick service "
Chad S.
Jun 18, 2019
Excellent and quick service. Very knowledgeable and helpful
Addison K.
Jun 12, 2019
"Always honest, friendly service at a fair price"
Joe H.
Jun 06, 2019
Don is the best to work with. Explains what needs to be done and makes sure it happens on time.
l w.
Apr 15, 2019
"I have been going here for years and have always received honest, respectful service. They explain things and answer questions in a clear and concise manner, and never make me feel they are talking down to me. They have never tried to upsell me something I"
Harish P.
Apr 14, 2019
Took my 2015 Jaguar XF there for 45k service and they did everything to perfection at half the dealer cost
Chad S.
Apr 01, 2019
"Always a very good experience and the customer service is top notch. Very trustworthy and honest , as well as professional. I will be going back for service options such as oil changes and tire rotations in the future. "
James S.
Mar 23, 2019
"Of course nobody likes shelling out money for vehicle repairs, but it?s great to at least have some place you trust. Been to this location multiple times. Always great work, and decent turnaround time. This particular time was without an appointment. Dropp"
Holly B.
Mar 21, 2019
"I only went in for a short period of time, but everything that I needed was taking care of in a very timely fashion and i really appreciated it."
Dan L.
Mar 19, 2019
Great place! Trustworthy
Derek N.
Mar 19, 2019
Midas was excellent. Service was great and they explained the problem in great detail.
Dale J.
Feb 21, 2019
Always great service and can get me in with very little notice.
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Joignez-vous à l’équipe Midas au 260 W. Virginia Street, Crystal Lake, IL, 60014
Bâtissez votre avenir avec un chef de file de l’industrie des services automobiles: Midas.
Midas est l'un des plus grands prestataires mondiaux de services automobiles, notamment de services d'échappement, de freins, de direction, de suspension et d'entretien. Midas compte plus de 1 200 ateliers franchisés aux États-Unis et au Canada.
Midas s'engage à gagner la confiance de ses clients en leur offrant l'expertise, la valeur et le service de réparation auxquels ils s'attendent, chaque fois qu'ils nous rendent visite.
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