Mr. Pat is always friendly and he always lets me know what going on with the car. I've seen going there for over 15 years or more.
I have been coming to this midas for more than 10+ years. I live kind of far from this location. I like coming to this location because of the high level of service I receive, the friendless and respect they give every customer. I'm familiar with the associates and management. The most important is the great work that is done on my car.
The crew was very helpful and knowledgeable in diagnosing my car correctly. The work was completed in a timely manner and for a decent price too.
Everyone I talked to over the phone and in person was professional. The work was done sooner than estimated and I'm extremely satisfied.
Rick (or Richard I think) was great. Explained everything well, was fast, honored a coupon, was a great visit. No pressure on upselling items
I can with a problem and they helped me fix it. I asked for some long term advice on my car and got some useful information.
Very friendly , detailed , and explain everything about my vehicle..
I only trust Midas with all of vehicles.
THAT'S JUST HOW I FEEL...
Everything is getting expensive
My catalytic converter was stolen while I was on vacation in Chicago. Rick was very encouraging and got me right in to make the repair. The part was in stock and they were able to take care of me within 2 hours on the Friday of Labor Day weekend. I’m afraid I’d still be in Chicago if not for Rick and the crew.
From the online scheduling to the intake procedure to the completed project, I found that communication was extremely clear. Once the problem with my brakes was analyzed, the suggested solution was explained in detail before work began. Work was completed in a timely manner.
I know that this location was super busy. When I dropped it off I was told it was going to be awhile. Which I knew because I knew they were busy. The advisor took in my vehicle right away and I was out within an hour. Very satisfied, I was able to make my son's doctor appointment.
I've been going to Midas for over 20 plus years and am a very satisfied Customer. Me. Pat very friendly person and easy to talk too.
Muy satisfecho rápido y no tuve que aser cita claro que lo recomendaría de hecho siempre he ido a midas en mi anterior carro ellos le Asian su cambio de aceite
Very simple, the experience was easy to understand, and they explained why each additional service was in my best interest. I appreciate all they did, and I’ll definitely be back when the time comes!
Repeat customer. Mngr Pat has always been friendly and very helpful
Always have a great experience with the team at this location. Transparent and positive and fair. Highly recommend.
The service agents were kind, respectful and gave me fair estimates. I typically feel like auto shops take advantage of women in their assessments and pricing but I felt comfortable and confident with the information that was presented to me.
We were in Chicago visiting family when our brakes started grinding. We were able to have our van serviced the following morning. The 2 gentlemen we dealt with were very kind and explained everything at drop off and pick up. Bring from out of state we were concerned with how we would be treated - the instantly alleviated all concerns upon scheduling the appointment. We've not experience customer service like that before. We were, and are, extremely impressed and appreciative.
Highly satisfy with good customer service
It's a very friendly place. I was very happy that explain everything to me and even show me what was exactly wrong with my car.
The technicians were friendly at check in. I got a call that my car was done in under an hour and pick up was quick and easy.
Inspect parts for defects before putting them into vehicles. Install the product with the upmost care. An accident could have occurred because of the neglect. I am highly disappointed in quality and service.
"Service was comprehensive, efficient and thorough. The manager explained everything clearly giving me all the choices and then completed the work in a timely manner. Lifetime warranty on brakes!!!"
I would like to first go back to the summer when I was having an issue with my muffler. I went to this Midas location because it was close to where I work. They said that something came loose and they put it back to where it was suppose to be and there was no charge! What a nice thing they did. So when my car was now making a loud noise when driving I went back to this Midas location because of their honesty from the summer experience. I made my appointment online which was easy. It said online that they don't open until 8 AM and I work at a school and students arrive at 8 AM. I went earlier hoping that that it would be open or someone would be there so I could leave my car. To my surprise they were open and I was able to drop off my car and walk to school and be there when my students arrived. The person that helped me said he would call in a couple of hours and let me know what was up with my car. He did call within that time and informed me of the problem and how much it c
The associates communicated clearly and as often as needed. The work was done quickly, and they were accommodating as my schedule changed to let us drop the car off at a later point then originally scheduled. Lastly, they did not perform or recommend services or options that were unneeded at this time. And of course the team was friendly from start to finish, both on the phone and in person. Great experience.
Employees are always friendly and clear without being condescending. That is much appreciated.
"True story,I just dropped my daughter at school and on my way home I noticed ""a low pressure check oil light"" come on in my dash board.I was afraid! I drove 3 blocks and there was Midas. I was saved! My oil level was bare.Great service and I received a mil"
I was an hour late for my appointment and they still accommodated me and got my car finished before close on a Saturday. Much appreciated!!
diagnosed and fixed the issue Putting me my wife at ease.
Very friendly employees, quick and did a great job getting my Hyundai Kona ready for her road trip. Thanks guys!
Congratulations excellent service
They were nice and very professional. It was easy to make an appointment.
all replace of tires. and battery was done on a faster time we expected mechanics at knowledgeable and kind
The work was timely. The owner is very nice. They did H Pipe install and fluid for the Convertible Top. They sent text at each stage and gave an overall discount based on a Midas coupon.
Excellent service .........
"This is the only place I trust to do work on my car. Pat explains, in simple to understand language, what needs to be repaired and why. My car runs smoothly and I now have peace of mind thanks to great mechanics at Midas."
They are keeping my 2004 Malibu running as well as to be expected for a old car. I have total trust in Pat that he is not taking advantage of me when I take my car in. It is repaired in a very timely manor. Thank you so much. I highly recommend this Midas
If you dont get the repairs done there the warranty expires and they are expensive
Thank you for the service
"You can't ask for better people to service your car. I've been here before and Pat, Daisy and his crew are the BEST! Very friendly, excellent service, and they are very reliable and honest. I couldn't be happier driving home with the service they provid"
Fast friendly and knowledgeable
"I felt the whole process from inspection, estimate, repair, and vehicle time in the shop was fair and relatively fast. Felt informed and not taken advantage of. Will definitely consider this shop again when in need of repairs. "
"I brought my girlfriends car to get an oil change with a coupon I recieved. It was for an LOF AND a tire rotation. Picked up the car, the advisor said they didn?t rotate the tires because it didn?t need it. The tires hadn?t been rotated in 10k mi and I wou"
Can't really say anything but positive thing about this place. They've done my breaks and oil changes for a couple years and my car runs great and I feel safe in it after I get my car back from the shop.
The car was serviced within a few minutes of arriving. The oil change and run through about condition of the car was handled professionally.
Very pleased with the results.
"They were friendly, responsive, thoughtfull to our time & informative."
I feel so thankful for Midas. They always take very good care of my 15 year old car in a very timely manner. I trust what they say is wrong and it's really wrong.
Great team! Friendly and knowledgeable. I've been a loyal customer for almost 3 years and always go to this Midas for my car needs.
"This location is the closest to my house, so is very convenient to go there. But the staff is the best, they are very friendly and they take really good care of our car! So thank you so much Midas. Thank you so much Mr Pat "
Always a pleasant smile from Daisy and Pat get you in and get you out in a very timely manner always answer questions or concerns that I may have about my vehicle and always suggest things that need to be addressed very fair on prices great service
Excellent customer service
Great as always, Trust The Midas Trust!
"I was treated promptly and very well upon arriving. After the diagnosis of my car was complete, the technician took the time to show me the wear on my car that he was recommending I have repaired. It meant a lot more to see what he was talking about than j"
Was able to show up before my scheduled appointment and they were accommodating and upfront about everything and the service was very good. Always have a very satisfying experience every time I need service.
Manager was very helpful. He gave me options to best it my budget and resolve the issue. I went to the Canal St. location and the team there did not return phone calls and did not give options to the problem. The Fullerton location was much better with customer service. Would go there again without hesitation.
"I want to give recognition to Pat Chaquinga and Daisy Diaz. I showed up needing my brakes fixed on a Friday morning before the labor day weekend. It was the only day that I could do it, and I did not have an appointment. Anyway, Pat was fine. I apologized"
This is the absolute WORST place. I brought my 2014 Nissan Pathfinder here in December 2017 after I went to the dealer for some warranty stuff to get fixed. The Nissan dealer indicated my front pads and rotors were okay but would be going soon. Nissan told
The greeting was very friendly. Was told up front what my vehicle problem was and the options for the repairs. calling on a Friday was no problem. Price was less than I expected and my car is back to normal. Great job team.
They help me a lot and fix my problem quickly
"Awesome service, great team! Would recommend everytime. Really made sure to help me out quickly and at a fair price! Will definitely be coming back! Thank you guys!"
Fast service and very honest people who know what their doing
Thank you so much for getting my 14 year old car running like new. It is so comforting knowing I have an awesome garage to bring my car to. Very reliable and honest. Thank you Pat and mechanics!!!
Great service and fast I would recommend
"I had many things done to this truck in the last year, and Pat and his crew have done them all. Great Job every time, and very fast. I highly recommend them for anyone. "
I love the work the employees and the prices when traded for nothing else
Wonderful service would recommend Friendly staff ?? Nino was great very helpful
"I have been a customer here since 2014 I have a 1998 Lexus ES 300, I was in search of a new Auto Repair shop and a neighborhood Mechanic that I could trust so I meet Pat and Carlos these guys have been very good to me and my car. I have the list of repairs"
this guys just charge to much for any automotive joj done
Good service. No unnecessary up sell.
Overcharged me, and sold me products that I didn't need.
Great service and turn around time. It was my first time at the Midas in Logan Square and I'd go back without a doubt.
"First time at Midas and I felt like it was my tenth time there, got all the information that I asked for... Walked in for a oil change and came out with new brake pads...Prices are good and service was even BETTER!!! Was there with my two girls and they we"
"Such a wonderful manager and team, thank you Chris for all your help and for making Midas on Fullerton the best and only choice when anything happens to my car"
"Chris, the new manager, is amazing. He takes priority in giving honest information that's necessary to fix your vehicle without pressuring you, still thinking about your needs. I've gone back several times since my first visit and will continue to do so as"