I had a variety of issues to deal with, and all of them were handled well
These guys are the best. I do a lot of repair myself, but when I'm in over my head or don't have time, I love these guys. I can't say anything more than I trust them. They're fair and do great work.
No problem to diagnose the problem. Timely procurement of missing parts.Respectful treatment.
They really were great, helped me understand everything and got my van fixed and back to me in a super reasonable amount of time. Will definitely be returning.
Professional friendly and great work as always
Just disappointed in the disposal fee
Tim at the front desk, very professional and did what he said he was going to do and cleanliness of waiting areas
i CALLED THE DAY BEFORE TO GET AN APPOINTMENT FOR AN OIL CHANGE. i WAS IMPRESSED AT THE SPEED THAT IT GOT DONE THEN NEXT DAY.
Very knowledgeable and professional staff. Upfront about service pricing.
Tim and staff are great. Very prompt with schedule, everything is explained. Quality service. NO DECEIVING.
very professional counter personnel. Clean waiting area and bath. Everything went smoothly as always.
Prompt professional and friendly.
Quick service and good price offer
Good service, in and out in an hour.
Tell them to give the vehicle in the same state as I brought in
Tim and his crew are always terrific when I come in. Tim always helps me secure a convenient appointment time. Work done is always top notch. Long time customer that brings in 3 vehicles for servicing.
Excellent prompt personalized service.
I was told four bolts were rusty and needed replaced to do the rear alignment. These 4 bolts cost 318.00 or rather, that was the new estimate for the bolt kit, labor and alignment. When I declined the rear bolt replacement, I was told they would not finish aligning my car (fair) but then still charged the full amount. The parts are 2.50 a piece online.
Close to my home. Tim was very professional and friendly.
I’ve taken a few of our cars for different services at this location. I like the quality of work performed and the team and manager at the location have been great. Great customer service all around
My customer service professional was very detailed on everything that needed to be done. I like his knowledge & help.
I came in unexpectedly after my windshield wiper fell off near this location while i was driving in the pouring rain. I was already having a horrible day and was in tears. The man that helped me was SO nice and compassionate. The young lady who was also in there went out to my car and put my new wiper on in a matter of seconds. I was in and out in all of 5 minutes. I also felt the price was fair. I’m so used to getting over charged for things like this and usually do it myself but it was raining so hard and i couldn’t see while i was driving. They made my bad day a little better.
Friendly quick service Helpful Clean bathrooms. Good coffee. Accompdating
I believe the gentleman who originally took my call was Sam. He was very helpful and easy to work with not only on the phone - but when I arrived for my appointment.
Tim and his staff at Midas of Barrington do and excellent job and are courteous and responsive.
I like the upfront pricing detail and the ability to expedite the service in a timely manner. The associate was professional and friendly as well.
The owner helped me. My car was serviced efficiently. Even recommended new windshield wipedrs which I had forgotten about. I am handicapped and they were kind, courtesous an very efficient.
Great customer service & I was able to get the car repaired quickly without an appointment.
I just moved to Barrington and finding a new mechanic is always scary and frustrating. I called Midas and the guy on the phone was so friendly and professional, I immediately felt less worried. I dropped off our "beater" car for an oil change and inspection. I got a call and an email with a really clear report that included images. They told me that the car wasn't safe to drive, explained why, and showed images that helped me understand. I felt like I got an honest opinion, I didn't get taken for a ride, and they had my best interest in mind.
Very pleasant environment to wait and very friendly staff. Quickly took care of my car
I was completely shocked at the cost ($nearly $150) to replace two turn signal bulbs— when I even brought them the bulbs. I have had other shops do things like this free— I didn't expect it to be free, but neither did I expect to pay such a hefty price.
I was informed a couple of month ago that my vehicle needed these repairs. The quote that I received was honored 3 month later. In the meantime, I had purchased a set of tires for that same vehicle. Tim informed me after their installation, the issues that may arise from having a poor suspension. When it came time to schedule the appointment for the struts, Tim did not mind the car being dropped off the night before. It worked out for all of us since they were able to start that evening. Then I was able to get me car back sooner than expected the following day. The parts installed made the car handle like it just came off the new car lot.
While the ease of scheduling an appointment was good it took longer than usual because their wheel balancer was broken. Also, the day after I left Midas my car developed a shudder when it was on and the check engine light went on. I suspect something was done in the shop when they were probing the car for the source of the clicking in the steering column.
Excellent service. Great people.
I have always had professional and good service at this Midas location. Excellent value which is important too.
Very honest and professional service. There was not any high pressure sales. The inspection was thorough and items needed to be addressed we presented in a clear manner.
It was fast and easy and worthy
TIM & STAFF do a great job!!
The manager and technicians are honest, price is reasonable, and quality of work is great.
Tim is amazing! He communicates all expectations clearly - cost, timing, work completion. We would recommend this Midas shop to anyone.
We were happy With the service performed. Tim was awesome communicating with us and very kind. You could tell they aren’t out to take advantage of you, unlike some large car dealerships down the street.
The customer service was outstanding. Tim was very friendly and helpful.I felt like I was talking with a good friend. Tim explained everything in good detail.They did a great job with my van and I am very happy!I am always satisfied when I come here to Barrington Midas.Please know that I will be back, and soon!Thank you very much!!!
I needed an oil change on my work truck. I was on the clock. They got me right in they got me right out. Had some good conversations with the men. Showed me a couple of other details on the truck that should be looked at on my next visit. The best thing is that got me in and out no problem. The only problem is I had to go back to work
Excellent fast service! Highly recommend! Shop is clean and well putt together!
They were wonderful, professional and went above and beyond helping me with my cars. I brought in 2 cars and we will be back and send our friends!
I came in with a promo postcard for an oil change for $24.99. My car took a little over the 5 quarts allowed in that quoted price. I was told an additional quart was $3.50. So I figured with tax, my bill would be a little over $31.00. My bill came to almost $38.00. After I got home, I saw I was charged an additional $4.99 for a new oil filter that I wasn’t told about and $4.50 instead of $3.50 for the extra quart of oil. The breakout charges at the bottom of the bill showed $8.19 parts?, $19.95 labor and $8.50 shop supply for. Total $37.89.
Service was even faster then I have expected.
They offer great service and are very professional.
Honesty. I came in for an oil change because my husband has brought his truck to this location. I was told I needed a new serpentine belt, head light and tire(nail in it). My husband didn’t agree with the prices so I passed and said just to the oil change. Went to another location for the serpentine belt..100 less. They said my head light was fine and didn’t find a nail in my tire. Also, my tires were not filled with air which comes with an oil change. Not good.
Had a burst tire on the road next to Midas. Could not have a better location for the problem and they accommodated me. My wait was less than a hour
I think the Barrington Midas shop does a great job in getting you in for service, doing a good job for what is needed, communicating during the work being done. They are also fair and reasonable and don't try to add on services that are not needed.
They always take care of me and our cars
Great customer service and friendliness with the associates
Facility was clean, staff was super friendly and professional
Appointmentment for same day service.Had brakes done front and rear in a couple of hours.
Every thing went as planned. No problem. Excellent service from TIM and his staff..
Result was as expected and satisfied
My car would not start on a Thursday night. I called and the team at Barrington Midas said yes, come over and show us a video of what it’s doing. They gave me a clear expectation of what the problem was and even helped me get the car over there. The car was fixed and completely done the next morning and I was happy! Thank you!
Service was quick,efficient,and necessary. Waiting are was very clean and coffee table neat. Shop was busy and the owner worked my auto in for service quickly and got me on my way.
Time, fair price, and mostly the people.
Tim is what make's the place great, alway's a straight guy. I keep comming back as i trust Tim and his staff.
Service was great. Just that someone broke a piece of my key fob. They used tape to put it together.
Great staff. Fast service
Tim, I believe helped me. Very friendly. I've worked with hi. In the past and is always very professional. Very happy with my experience. Treats you like family.
Tim exceeded my expectations; he was very thorough, explained everything in detail, offered recommendations and was a pleasure to work with.
The “office area” needs a complete and thorough cleansing, new furniture and painting.
Excellent service and very friendly service technician
I feel very fortunate to have such a professional and helpful place to take care of my car needs.
Very knowledgeable and professional. A good experience.
The people at Midas were very friendly, helpful and efficient.They worked with me to get my new tire ordered, serviced and installedat a good price. They were very professional. I like this place!Please know that I will be back at Midas in the near future.Thank you!
Tim and his staff do a great job of communicating. The quality of the job is the best as it has been for years. They are dependable and that is what I need, not a bunch of democrat lying and hiding of what is happening.
Needed to have our compressor replaced for the air conditioning. The took care of us quick. Especially with this HEAT wave. Great service.Thanks Brian
Friendly staff. Explained every thing done in detail.Waited for repairs in nice,clean office area.
The tech (Brian, I believe) was very knowledgeable and was great at listening to my explanation of my problems with my vehicle. I explained my issues if I had to leave my vehicle over the weekend and he was able to accommodate my needs. I picked up my car and the services performed were very clearly explained to me. I thought the price was reasonable compared to how much I have been charged in the past. The best part is that my vehicle is driving great and my issues have been resolved. I have already recommended this Midas to 2 different people and they will have all of my service from here on out. Big thank you to the people who work in this shop!
I was able to schedule my appointment through the website in a timely manner. The associates at the location were cordial and professional. My tire service was performed efficiently and the cost was reasonable. I was pleasantly impressed with the experience and plan to utilize this Midas location for my future general care and tire service requirments.
The explained my options and clearly let me make the decision.
Very professional, extremely polite and clean
I came in for an oil change and tire rotation. I asked if they can check my brakes and it turned out I needed brake pads and rotors replaced on the back wheels. I was able to get this unexpected repair completed and in a timely manner. I also am very impressed by the cleanliness of this location and the professionalism of the staff.
Service was on time and quick.
The brake pedal still seems a iittle "squishy". I bought a pneumatic brake flushing device ($60) and think I'll continue to pull fluid (and air) out of my lines. The brakes (which I purchased from Amazon) were installed and work great. There's just a little polishing that needs to be done. I think the team at Midas did a good job. They did what I couldn't, but I think there's a little more to do. They could have continued, but they felt they had done all that they could. I am happy with their service, but I want to make it perfect for my son.
Return anything that was touched to exactly where it was.. or call me if something was accidentally kept there so I can get it back before you’re not open the next day !
We have used the shop in the past and find them to be extremely courteous, professional and honest. It makes all the difference in the world and we truly trust them.
Good guys, I miss Becca though!
don't quote one price and charge the customer something else and take $20.00 coupon off scammers
We have used Barrington in the past and will continue
I scheduled my car for a trans flush to be done on a Sat. My trans started slipping and they squeezed me in on the Wed before. My car drives better than it did the day I drove it off the lot 5 years ago. No extra sales push at the either...which is AWESOME!!! Made me feel like they just wanted to fix my car, get me back on the road, and make me happy. Superb customer service. Thank you!!!
Easy to schedule, explaining the process well, giving options of work to be done, highly professional, help with transportations. Very nice staff！
For all the reasons I just answered in the survey.
Young woman who helped me, Sara Sexton, was great in the way she communicated with me. Very nice, very professional.
I did not have an appointment, but time was made for me immediately. The workers, especially Sara Sexton, were very welcoming, friendly and helpful. In addition, theywere well-informed about which lubricant my car should have-- I had always taken it to a dealer in the past, so that was a concern. The waiting time I spent was very short, again especially when I compare it to my dealer, where an appointment is required and the waiting time is always lengthy-- at least three times the time I waited at Midas.
Prompt, courteous and friendly.
I have gone to this Midas multiple times, and have been very pleased with their service. Tim, the manager, is the best!
Everyone was so kind and patient and explained everything to me so that I could understand what was wrong with my car and how it was going to be fixed.
Tim the manager is always helpful.
Very happy with the service and repairs made on my 2007 Honda Pilot. Tim and his crew cared for the extensive repairs my vehicle required. Runs like a new car again.
I needed to replace my tires quickly. Tim, located the tires quickly and got them delivered earlier than promised, called me, moved my appointment up several hours. The workmanship was well done and speedy.
They did a terrific job of diagnosing and repairing the problem I was having..
Tim (the manager???), is a rock star in customer service in my book. Even just average customer service is a rare commodity these days. I used to be a faithful Firestone customer - not anymore.
My car was taken right in, no appointment at all, gentleman helped me told me 15 min which was right on the money considering foreign object in my tire. Everyone was awesome!!!
I deal with the shop in Barrington Illinios store 2155. Sam and Tim are great to deal with and do a outstanding job. I?ve had oil changes to axles replaced and they have always come through. Give them a try and let them prove that they can do it all fai
Tim is highly professional and a real credit to this facility.
Was able to get the repair done the day I made the appointment. It was my day off from work.
This location is very honest and pleasant to service at. Very polite and competent staff. They explain what services should be performed, but are never pushy if you decide not to have a service completed.
They were quick and efficient! Always super helpful and just excellent customer service. This is the only shop I go to for any quick oil changes/tire rotations, etc.
Firstly, the Manager and his staff are extremely kind, polite, respectful Secondly, I am happy with the pricingThirdly, they are always ready for me at my appointment time and finish my car in a timely manner, as well as giving it an inspection and give me information on what will need attention in the near future
Excellent service and value.
Tim and his crew at the Barrington store are great, I’ve taken my trucks there for more than just oil changes. They have done axles, brakes etc.
GREATLY WELL MANNER CUSTOMER SERVICE.
The work was done on time and on budget. called me and told me when it would be ready and the car was ready and the issues were resolved. it was fairly minor repair.
"Great service and prices, prompt and professial"
"We have had our cars serviced at Midas many times! Tim and his team are very knowledgeable, efficient, and helpful! It's great to have a reliable shop to go to for service and repairs!"
My headlight was burned out. Within an hour it was fixed and ready to go. I always receive great service at this Midas.
As always Tim and his team took care of the problem with my 14 year old truck.
"I was having problems with my battery not charging did not know if it was the battery or alternator. Took it to Midas in the morning not sure if they could do anything that day, but Tim I think knew my situation from a previous visit. He had one of his tea"
Tim and the crew got er? done. Simple!Gracias Amigos!
Tim is very helpful and professional. They delivered my suburban on time and within the estimated cost. Thank you for a seamless and easy experience.
I was very impressed with the friendly and efficient serve I received from Tim and his crew. I drove into Midas in Barrington without an appointment in hopes of getting help with a tire that went flat while I was at the gym. I was glad to see that they w
I was able to schedule on line and when I got there they were ready. I was in/out in about 15 minutes.
Great service and friendly employees.
Everyone is helpful and the work is excellent. I requested help afterward and they sent out someone quickly. WI appreciate the care.
"Midas Barrington always does a nice job for me and my cars, no matter the need. Prices are competitive and service is what keeps me coming back. "
Can?t believe I haven?t left a review here before. Have taken my car to this Midas since Tim and his team arrived. Customer service: outstanding in every way ? great communication at every step in the process professional the whole team is super polite and
"I wish everyone I did business with was as good as this: friendly, professional, knowledgeable, and most of all trustworthy. They did a great job on my car, explained everything beforehand and afterward, and were very fair about the price. I'm a new custom"
My car is stopping much better and there is less brake pedal play after having the front brakes done. The old worn pads must have been in worse shape than I realized. Good job.
I stopped by to use a coupon and felt comfortable turning over my old minivan to MIDAS. My fear is that an auto shop comes back with a laundry list of problems that cost a pot of gold. Tim did not do that and I did return for a belt replacement and will re
Got me in and out for oil change and made some service recommendations with no sale pressure
Brought my car in today for rear brakes. They charged me $600 for rear brakes only. I reluctantly paid them which is much higher than other shop. I didn?t have time to take to another place. Paid for and Picked up car after said work was completed. I drov
"Tim and his crew of experienced mechanics did an excellent job of diagnosis and repair on my car. Moreover, he was upfront on pricing, timelines and a quality review of suggested maintenance to keep me on the road and out of trouble for potential failures "
Manager Tim and the crew did an outstanding job on my custom muffler tailpipe setup for my JEEP SRT8. I?ll be back to let them work on the custom racing brakes! From the initial phone call to the finished job and fair price.... thanks!
Went in for oil change and checking tires before a trip. Transmission belt looked worn. Had it replaced in an hour??
"This is a family owned business, which respects the customer and treats me and others well. We feel confident and at home, when coming in for our repairs. Most recently, they were able to take care of both an oil change and a rattling that was bothering "
"Nice employees, great environment, very good at working on cars "
Very appreciative of the fine service and help we received.
The shop technicians did a great job. Tim is very nice and knowledgeable. I recommend them to everyone I know.
Great people. Shop technicians are very skilled .Managers are very friendly and fair! I am always welcomed. They don?t try to nickel and dime me to death. They provide the work that is necessary to keep my car operating safely!
"As always very knowledgeable and friendly, my go to place for tires "
"Tim, the manager is extremely knowledgeable and very helpful. I bring two cars here for servicing/maint/tires. Prices are reasonable turnaround time very fast. I highly recommend them for your basic car maintenance needs."
Tim does a great job as manger of the Barrington Midas. Very service oriented.
"From scheduling to conclusion this was an excellent experience. I have returned to this facility frequently since my first experience four years ago and would unequivocally recommend them for their service, courtesy and professionalism."
"Reliable, Honest, And Stands Behind Their Work... Try Em You'll Like Em !!!!!"
Nice people. Fine service.
As always your service was wonderful my breaks are great and you saved me over $200 ThanksCandy Peterson
Thank you for repairing and correcting the problems I was having with my brakes! I appreciate the fabulous customer service and your prompt attention to detail!
"I took my 68 TR in for a rear brake overhaul because I couldn't find anyone to tackle the job on a 50 year old car. Midas staff looked over the brakes, told me what parts were needed and said they had the knowhow to do it. After I located the parts the n"
Always good service and follow up with a good job done by the mechanics
"Great job, advised me of other issues needed to be taken care of."
"I am pleased with the overall service and have been a repeat customer for several years. Questioned the ""shop supplies"" charges which were unexplained in addition to the stated parts and labor charges on invoice. Also it would have been helpful to have the"
"Great fast service, friendly staff!"
Made oil change appointment 2 days in advance showed up on time only to be told they couldn't do it or an hour. I wont be back!!!
"Great, honest service as always! You guys rock!"
"At the Midas in Barrington, they are always super friendly, informative, knowledgeable, honest and fair. I stumbled upon this gem accidentally once when I had a flat tire, and I've been a loyal customer ever since! "
Work was completed very professionally and in the time it was committed
"Excellent, prompt and professional service. I stopped in for an investigation of an exhaust leak without an appointment. The crew got me in right away and not only explained the problem, but completed the work while I waited. Great job!"
"I have several vehicles serviced at this location , both foreign and Domestic and Sam and his staff are great, andat very fair prices. "
The service is great the female manager makes the difference. The mechanic treats my truck like his own.
"I always get great service, which is why I keep coming back. "
I always love going to this shop in Barrington everyone is very professional and friendly I'd like to give a shout out to Blane and Rebecca they made the experience great and thanks to sam for always taking good care of me
"I had to take my van in for an emissions test and went to Midas first and they went over the entire vehicle,found and fixed everything that was wrong and I flew through the emissions test "
"New owners are doing a great job. They are friendly and maintaining the high quality I have come to expect. Also, the shop has never looked so clean!"
"STEVE EXPLAINED WHAT MY CAR'S PROBLEM WAS AND GAVE ME A QUICK ESTIMATE. WHEN THE CAR CAME IN FOR THE REPAIR, IT WAS ACTUALLY DONE AHEAD OF SCHEDULE AND AT THE ESTIMATED PRICE. GREAT WORK FROM AN EXPERIENCED TEAM."
"When I found out that Steve helped my wife without trying to take advantage of her because she was a woman, I decided to use hem exclusively and have not been disappointed. His pricing is fair and the work that his shop turns out is great. I would recommen"
"I was a walk in to get an oil change in the middle of the day on a Tuesday. They were fast, polite and very friendly. I definitely will be a reoccurring customer!"
Great experience - girl at front desk was so helpful. Was able to get my car in quickly and very happy with my purchase. Will recommend to everyone at work.
"I brought my car in with a service appointment scheduled 2 days in advance for some work on the exhaust system that I had been told would take less than an hour when I made the appointment. The owner, Steve, took my keys at the scheduled time, 10:30am, an"
"Midas, in particular the Barrington location, always does a nice job. Good service, friendly, and no pressure to do any work you don't want done. I Trust Midas. "
" The owner Steve loves what he does! You will find him knowledgeable, friendly, and caring. I have always been pleased with the work that was done on my car there. I feel that I get honest information about what needs to be done and what could be done lat"
I cannot express how happy I was with the service that was performed on my vehicle. Steve and his staff are extremely professional and take the time to explain the issue and provide options. I know my way around a car and never once was I given any misle
Two other estimates were too high so we were considering getting rid of the car. Midas gave us a fairly priced estimate and then the final amount came in even a bit under that. They fixed our catalytic converter problem and we were back to having a well
"Steve and Jason are great! I have a 2004 Lexus I want to keep driving, but don't want to invest too much and am on a budget. They were so helpful in showing me what was wrong with it and helping me make wise decisions for me right now based on my situat"
"Barrington Car Care, Inc. has become our new go to shop for all of the services required for my Lexus as well as my husbands BMW. The quality of their work, the attention to service and the improved performance of our vehicles has been outstanding. We will"
The team did a great job of installing a new catalytic converter. The process was well thought out and executed. The Staff was very knowledgeable and caring. Great Job!! Will definitely recommend and use in the future.
"I think they scam. I had a $19.99 coupon for an oil change. The owner said he didn't know how the car was running, battery so bad and tires basically had no threads for wet payment. I let them change the back window brake light and said no to everything el"
"My wife's car had a grinding noise and my 1st thought was to pick something close and she pulled into Midas. I was concerned as my last experience years ago wasn't great -- this time, however, I called to walk through the estimate and explanation and it a"
was very satisfied with the service. car was thoroughly checked and services were sufficiently explained.
"he Midas shop in Barrington has improved so much in the last couple years. They take care of you, compete on price, and most importantly, do great work. They found and fixed a problem on my Mercedes that no one else could figure out, and I thought, wow, "
