Mitchell provided me with the information I needed to make an informed decision concerning the repairs for my car. Service was excellent. I didn't feel like he was trying to sell or talk me into something and I appreciate that.
Miles and Mitchell were very helpful from check-in, to time estimates and gave me a top notch battery while fixing my negative port for a reasonable price. All was completed in less than 2 hours. Never been to a Midas, but I will certainly be going to this one in the future. Thanks All!Jacob
Extremely knowledgeable and helpful employees who quickly completed the job and returned my car very quickly.
They did what they said needed to be done
All of the staff were friendly and helpful. They serviced my car quickly and I have had no problems with the work they did.
Guys we’re very knowledgeable and patient they waited a few mins for me to get back to get my car
Use seat covers and techs shouldn't be getting in vehicle with dirty gloves
Just give people what they ask for don’t pressure them to get other things they might have the money for the things you have suggested just do what the customer asked
Friendly and fast service
The staff is always polite and is upfront about cost and what my car needs. I never feel like I am being manipulated into paying for something I don't need. I am kept informed on their progress with my car and it is always ready in a reasonable amount of time.
Excellent customer service. Quick service. Pleased with midas as always.
good service. helpful. reasonable price. above and beyond to assure the repair was done properly and the goal met. excellent end result. My car was returned to it's highest level of operation, after receiving some poor service and the wrong parts at a shop in Maine.
Professional, timely and overall excellent transaction
Mitchell was fantastic. Very clear on what needed to be done and was done in a timely manner.
it was fairly quick timing to get my car into a bay and fixed. also the associates were friendly and explained everything in detail
Midas is quite professional and I won't go anywhere else.
Very friendly staff, very quick service
I have been a customer 13 ys plus and Midas have extremely helpful and good to me.
The service man explained and showed me everything pertaining to the problem. We came up with 2 solutions..he priced both for me..i chose pne and they did a great job fixing it.
These guys did a great job except I asked if they could check my tires and let me know if they needed replacement or were good and it looks like they checked but no one told me if they are good or not
If something is broken during service a discount on repairs should be offered. One of my lugnuts was broken and now I can’t drive it.
The guys was very knowledgeable
Very professional and very helpful. Very knowledgeable and very informative.
Great customer service with a warm and friendly environment and professionalism
Called to consult on headlight restoration; Low-cost option available for immediate drive over. A known but "thought to be deferrable" exhaust leak was shown and explained by tech and I approved repair, at a lower price than I had imagined (considering how prices are rising these days) and faster turnaround than what the store promised. I always watch carefully when I visit a new facility, because service can be the biggest factor in a car's longevity. Midas staff were knowledgeable and competent in both my case and other customers' I saw. The store may not be closest to me for EVERY future service, but my experience far exceeded expectations. This location is a real credit to the brand.
Flawless service by what seems to be very professional manager and team. Did exactly what they said they would. Been coming here for 11 years and always exceptional.
I usually use Castrol synthetic 0w20 for my car and I had to do service with a shell branded oil, which I am not familiar with.
I have brought both our vehicles to Midas, the experience was great explanation of issues how they were going to fix and the price right up front!
Price of work done was over $2000 less than a quote from the local BMW service department. High quality workmanship and was done in less time than quoted. I appreciate honest and their excellent service.
Always do a good job and reasonable prices and professional service
Mike has always been great. Has been very helpful and always called with updates. Been going to this Midas because of Mike. Sucks I have to leave, hopefully he's still here when/if I can come back to GA
Friendly service. Great communication.
Staff were very courteous and seemed very knowledgeable about their work.
parking was confusing. 1st time customer.
I always get excellent customer service and I always get an update on any thing they see that my help the better performance of my car
I was able to an appointment same day and it only took two hours for my repair.
Great service and timely sert
Mr miles was extremely helpful and took care of our exhaust problem quickly
Gave me a price and stuck with it and repairs were less than anticipated
Mitchell was very professional and kept me aware of what was being done to my vehicle.
Excellent customer service
I've already completed a short review novel for my experience with Midas. I'll say this very satisfied with price cleanliness Superior Michelin tires that I bought for my 2500 HD they rode smooth as silk like a sheet of glass and all speeds I'll run about a hundred miles on the down the road and back told Mitchell I'll call him if everything issues there were no issues crew was fantastic whole experience of Midas was wonderful short notice had the tires I wanted had the tires within an hour had the tires on within an hour and me driving down the road price was comfortable to other dealers tire dealers that is Mitchell's asset to the Midas touch sincerely Jeff Fairley
Prompt call back to verify appointment. Greeted friendly at the end of the day. Prompt service and good price
As long as I’ve been taking my car there to get serviced I have always had excellent customer service.there. From the start of my transaction until they complete my request and park my car in front of the door for me to go, I’ve gotten a friendly greeting and smile till the end.
Overall, my visit from start to complete was very good!
They’ve always done a great job at this location
The whole staff was great..
Very professional and made my purchase easy. Fast turnaround time too! Great finance options
Service agent explained what was needed and even showed me the problem. Gave great recommendations. I didn't feel taken advantage of.
Timely, professional, knew price upfront and strong name and warranties.
"These guys always do a great job on my car. She runs like brand new now. I appreciate the financing option because I would have never been able to get it done without. However, the labor cost was a little pricey. Its the only reason I gave a 4 star and not 5."
Very professional, never felt pressured. Reasonable pricing.
The manager was very professional and explained everything where I could fully understand. Great service.
Make sure all work is done
Helpful and courteous staff..
The shop was very nice. The customer support was great. They let me know of a problem coming up on my exhaust that needs fixed. I was very thankful about that. Super good people.
"Took my car in for a brake assessment due to vibration in the steering wheel whenever I applied the brakes. They assess the situation, told me what was needed, quoted me a priced and how long the job would take. I made an appointment to come in the next da"
"I was in need of three tires for my daughters car before she left for college and when I went to my usual repair shop, they gave me an estimate for $715.00 and by chance I looked on the internet and saw that Midas ad that was buy three get one free and I "
"The Augusta Store is awesome, they were professional, efficient and all for a reasonable price. I?ll recommend them to my family & friends."
I really appreciate the service and the quickest of the staff. I will be returning an letting all the other drivers know how great you guys where an to use this location ????
Great job car sounds and rides better
"I had a headlight blown on the passenger side, I went to a couple of places in town at least a 2 hour wait. My wife is being treated for Cancer in Augusta and Mitchell said it would be about 30 to 45 minute wait. Within that time he pulled in my wife?s SUV"
"Mitchell and the team up here are extremely professional, helpful, friendly, and honest. I got to my appointment a little early but was assisted right away. found out there were some additional problems that needed work and would have cost me hundreds extr"
"From my very first scheduling call with Mitchell, I was impressed by his professionalism & authenticity. I never felt like a ?task,? but a person. My experience in the shop a few days later was also excellent. All associates were very thorough and friendly"
"Took my truck into Midas it get the exhaust looked at. They pulled my truck onto the lift, and that?s it. Didn?t even bother lifting it up, just made me sit in the lobby for 2 hours. After that, they told me a new header would be $881.31 WITHOUT labor and "
Pleasantly pleased with the results of my visit. The issue was diagnosed honestly and fixed same day. Not being ripped off is always a key reason i will use them again and recommend them to my collegues. Thank u Mitchell and Ron.
"Honest, professional, and reputable.Full service on many items and I will use them again for my BMW needs."
The Midas shop was able to get my car in short notice and work with me on solutions to fix issues- all around great service! I will definitely use them again!
The service needed were a oil and filter change. Employees were very courteous and professional and a job well done. I will recommend Midas to friends and family members who needs their cars services.
My experience with Midas was excellent. From the time I dropped off my car until I received the call that it was ready I have no complaints.
Everything went faster than usual no problems
My car runs so smooth now
"I would definitely NOT recommend this place to anyone! I DEFINITELY WILL NOT BE GOING BACK EVER!!! Lots of hidden charges, trying to take advantage of me because I was a woman seemed like what they tried to do. I went in for ONE thing and they tried to tel"
"While waiting to have my oil changed, my mechanic left my vehicle to help service another vehicle while i was waiting and gave me no explanation at all. Bad sevrice i was not happy at all didn't even have time to get my tires rotated.."
Always receive great service. I would recommend Midas to my family and friends. Thank you.
"First time I have been disappointed here. Car was returned to me with greasy handprints on the door, the seat moved all the way back, and no sticker on the window. However, employees were courteous and I was in and out in a timely fashion."
"I always bring my car to Midas. I have been for 6* years. The mechanics at Midas on Washington rd once again gave me expert service and incredible customer service! From remembering a returning customer, to ensuring a job well done, this Midas does it all."
"The Manager Gerrard Dollar, is wonderful! and so nice! I recommend him for the great service. "
They checked out my whole car to make sure nothing else was wrong with it for no fee. I highly recommend Midas if you want your vehicle fixed to function properly. The establishment is very nice and clesn inside with a tv to wait on your vehicle. 5 Stars
I had some services done on my vehicle yesterday. I could not be more pleased with the work done as well as customer service there. I have been to many places but this was the first I will definitely be going back to!!! Thank you Jarred Dollar for the amaz
MY MIDAS GUYS AT THIS LOCATION KICK ***!!THEY TRULY NO CARS AND GREAT ALL AROUND SERVICE
"Great Midas store! Mr. Dollar (store manager) and Mitchell have been here for a while and they treat me so well! I appreciate that I am not pushed into buying services, and what I have done is always professional! "
Tire change was suppose to come with a Free Alignment check but unfortunately they did not have the equipment needed to perform the check. I ended up going to my dealership to get the check done and was charged $120 to complete it. It would have been nice
"The guys are very efficient, honest and nice. I would recommend this shop to anyone without hesitation."
"I have always received great service. Jarrett is the best person to work with. He is always courteous, friendly and respectful. He is also a good listener."
"Trustworthy, knowledgeable, fast service. "
"Always taking care of my car, efficiently and professional service Thanks to all the Midas team "
Each time I walk in the door I know I am leaving my car in great hands The lead guy is all ways really helpful and informative. The crew is nice and it's they only place I know that will not over charge a women just because I don't know much about cars.. G
Always great work. Everyone is so respectful and caring.
"Appointment at three, finished at four. I always go there. Love the coupons."
"Yes, I would recommend this location. Jared, Mitchell, and team are always friendly and knowledgeable. I feel comfortable taking my vehicles to them for any kind of service."
I Recived a follow up call back from the owner Ron Chance !!! On Nov 20th 2018 at 5:30 Pm Ron wasn?t concern at all on my visit to his establishment instead he insisted on how Jermey is an outstanding employee. I understand and know that all customers are
I called the Augusta store and spoke with a tech and he advised I could come in without an appointment !!! He stated that there?s no wait time I arrive 10 min later with only 2 people in the wait area and I was told by the same person I could come another
Excellent Services and very professional. Will continue to use Midas for all car needs.
"I took the ?05 Nissan Murano in to resolve the exhaust noise coming from the rear. Diagnosis was catalytic converter needed to be replaced. MIDAS ordered the part, (after I placed a down payment of half the total cost). MIDAS called me as soon as the parts"
I had an appt for my vehicle and unexpectedly needed to get a friend's car checked out and serviced. The staff made sure we were both taken care of and took the time to explain everything to us. Very professional.
"Great Service every time I go there, Really good people and very skillful. "
"Just wen to get an oil change and tire rotation. Like I said in the title. Everyone was nice and an oil change and tire rotation is a pretty easy job. My only complaint with this past visit is the technician left an oily mess all over my rims, hood, grill,"
I have used Midas several times in the past for oil changes and other things however I have always told them not to rotate my tires or any other work unless I approved it however on my last visit my car was taken apart before I relealized to rotate the tir
Had brakes checked and I needed back brakes..mechanic showed me and explained everything that I needed..
The people here are very nice while remaining professional.
This was my first time using Midas and the service was the best I've had in the area. The customer service was great and so were the prices. I will be making this my new places for my car service needs.
"Not bad, no messes, nice employees, will continue to go if oil change price continue's to be reasonable."
Service was quick. Price was good.
"Great guys, great service."
"With my appointment, I was only there one hour."
I always trust Midas cause they do a awesome job each and every time !
I will say that the staff were super friendly and helpful. But! This was a nightmare. I needed two tires and the brakes cleaned. Two hours later I was stranded on a busy Main Street one mile from this business. The brakes and my back tires completely locke
I am always pleased with the service that I receive from my local Midas.
"I have been going to Midas on Washington Road, Augusta, GA for over six years now. The manager, Jarrod Dollar, is excellent at communication. I can also count on all of the mechanics to tell me and show me exactly what I need concerning my vehicle. I am"
Awesome people and quick service couldn't ask for better!
I came to get a oil change for 19.99 but ended up paying 34.00. I noticed it took someone some time to come in to serve me but when someone that isn't Brown like me came he was on his way to the counter before she entered the door. This will be my last tim
Service was excellent. Staff is amazing and I truly trust them with my car.
"They are always pleasant and helpful, but my most recent visit was just for a tire change and took over 2 hours, in spite of having an appointment. I will continue service there because they generally do well, but if this had been my first visit, I wouldn"
"Great, professional service.These people are the best in the industry."
"I had made an arrangement to get my brakes checked at 4:30 after work on a Friday , I arrived early and from the very moment I made contact with the representative I was impressed. The break check was very thorough and efficient and the manager walked me t"
"Such a disappointment with this company, and I want everyone to know my experience I had with them, I went in on June 21st 2016 for a routine oil change, which was what I thought I was getting, but boy was I wrong. This Tuesday (8/2/2016) my car, a 2007 Ho"
"Not even one start should be given to the A/C service at this location. I waited more than 9 hours!!! 8 am to 5 pm and paid $500 and my A/C still failed. On top of that, that guy who dealt with me at the end of the day said I knew nothing about A/C!! Ye"
"After Summit auto sent me a wrong manifold, Mitchell was able to construct a custom Y pipe and fix some broken exhaust brackets on my 26yr old Chevy Pickup. This is the third time in 10 years I've been to this Midas...and have been taken care of superbly e"
OIL WAS LEAKING WHEN TRUCK WAS PULLED UP. INSTALLED OIL FILTER WITH OUT GASKET. HOW COULD THIS HAPPEN?
Only had an oil change but these guys were very professional. Probably was there at the right time but I was in an out in a satisfactory time.Very satisfied for what I needed. Price was right. Good Job!
"Everytime we have needed something fix this Midas always comes out to be the cheapest among the rest locally. Plus no one can beat their Augusta only warranty of 12,000 to 12 month warranty everyone else is like 30 days or only 6 months and then you also h"
"Hello,people if your car is sick, I really suggest you take your car here at MIDAS.I went back today.After the last review I left here.SERVICE STILL GREAT,WONDERFUL REAL*MACHANICS THAT GETS YOUR BABY BACK IN ORDER!!!! MY CAR IS RUNNING SO SMOOTH NOW,AND I "
"I RECENTLY WENT HERE @ THIS MIDAS LOCATION,THEYHAVE GREAT SERVICE.OIL CHANGE*TIRE ROTATION WAS ONLY $21.00,THE OTHERHER PLACES CAN'T Beat that with a stick!!!!! "
"I RECENTLY WENT HERE @ THIS MIDAS LOCATION,THEYHAVE GREAT SERVICE.OIL CHANGE*TIRE ROTATION WAS ONLY $21.00,THE OTHERHER PLACES CAN'T Beat that with a stick!!!!! "
"On 6/1/13 I had made a visit to Midas to get my strut mount looked at. I had arrived there at approximately 9:00 am and was told it would be a while before they took a look at my vehicle. I did not have a problem with that. At around 11:45 am, one of the m"