Gainesville, FL Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in Gainesville. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Gainesville, FL auto repair and service destination.
Need an Oil Change in Gainesville, FL?
Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas Southwest Archer Road to prolong the life of your car with our exceptional vehicle maintenance. Learn More
Gainesville Brake Repair
For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in Gainesville today and drive with confidence. Learn More
Tire Balancing & Repair Services in Gainesville
Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in Gainesville, FL, our experts ensure your tires are safe in your car, truck, or SUV. Learn More
Gainesville Wheel Alignment & Suspension Services
Experiencing handling issues? Trust Midas in Gainesville, FL, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More
Car, Truck, SUV and EV Tires in Gainesville
Searching for dependable tire options in Gainesville? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More
Check Engine Light Diagnosis in Gainesville
Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More
Gainesville Muffler and Exhaust Services
Experiencing smoke, noise, or other exhaust system problems? Visit Midas in Gainesville for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More
Routine Auto Maintenance and Repairs in Gainesville
Count on Midas in Gainesville, FL for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More
Car A/C Recharge & Heating Repair in Gainesville, FL
Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas Southwest Archer Road regularly maintenance your AC system so it operates at its peak performance level. Learn More
Car Batteries & Auto Electrical Services in Gainesville
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas Southwest Archer Road. Our skilled mechanics in Gainesville, FL diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More
Programs
Better Business Bureau Accredited Business
ASE Certified
Motorists Assurance Program
Amenities
WiFi
After Hours Drop-off
Coffee
Magazines
Online Appointments Available
Online Estimates Available
Online Tire Shopping Available
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Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details
![American Express](https://static.midas.com//Content/Images/ShopPages/credit-cards/AmericanExpress.webp)
![Diners Club](https://static.midas.com//Content/Images/ShopPages/credit-cards/DinersClub.webp)
![Discover](https://static.midas.com//Content/Images/ShopPages/credit-cards/Discover.webp)
![MasterCard](https://static.midas.com//Content/Images/ShopPages/credit-cards/MasterCard.webp)
![Visa](https://static.midas.com//Content/Images/ShopPages/credit-cards/Visa.webp)
2 Minimum payments are required for each Credit Plan. Valid for single transaction only.↩
Credit card offers are subject to credit approval.
Midas® Credit Card Accounts are issued by Comenity Capital Bank.
The Midas® Credit Card is valid at participating Midas locations.
Average Rating:
239 reviews
Joseph P
Jun 13, 2024
Good service friendly people and great comedian
Emma S.
Jun 13, 2024
All employees were super helpful, polite, friendly, and very knowledgeable. They are very skilled and professional. I truly recommend this company to anyone who needs quality, accurate work done of their vehicles. 100/10!!
Lucas P
Jun 11, 2024
Employee was fantastic to talk to and communicated everything efficiently and clearly.
Tera P
Jun 11, 2024
Customers should not be told 2 hours labor at over $150 an hour then watch the guy working on your standing around with other guys playing to kill time when your getting charged by the hour
Q Ball
Jun 10, 2024
They had us in and out Super fast. The Manger was super nice..
Sugar12
Jun 07, 2024
They are very friendly and helpful. They let you know everything that’s wrong with your car
Melinda
Jun 03, 2024
I needed my oil checked and tires evaluated as I was preparing to drive back to Raleigh NC from Gainesville Florida. The associates were extremely helpful and relieved my concerns.Very prompt and courteous. Ty, Midas
Josiah
Jun 01, 2024
The location was exceptionally busy with long wait times.
SalV1
Jun 01, 2024
I simply needed brake pads. I was told I needed rotors. I was then quoted for rotors two front ones 400$ a piece. When I asked about pricing they said well we can look up cheaper ones. It would of still been 900 and when I refused the rotors they said they wouldn’t do the brake pads. I’m guessing bc that was only 156. They knew we were trying to get home to Texas and it just felt like they where taking advantage of the situation. We priced the rotors and brake pads and this should of been 3-400 max.
Marco G
May 29, 2024
Honest techs who are willing to always help out. Fair prices always helps. I’ve been a Midas customer for years and that not likely to change at all!
Sully
May 28, 2024
Professional and courteous
Only H
May 28, 2024
Because Wesley took care of my daughter’s car. He was professional and friendly.
Anonymous
May 24, 2024
Quick and kind
G
May 24, 2024
If you tell some one an oil change is 79 dollars them they should be billed 79 dollarsIt may be pickles and dimes to you, but to me it is not. I'm on SS so making ends meet is a little rough these days
Erin S
May 17, 2024
Landed myself in an emergent situation during our vacation & after experiencing bad customer service down the road I was welcomed by staff & quickly situated at this location. Friendly staff, very understanding & helpful!
Par L
May 16, 2024
Did not try to up sell me.
Sadoc
May 15, 2024
Easy schedule and finish the labor for my car
TeeKay
May 13, 2024
Quick can communicate what’s wrong. Explained what they saw. Got it done
Sarah
May 13, 2024
The whole staff was extremely helpful and sweet. The manager was amazing and my car was ready shortly after I dropped it off!
Christine F
May 08, 2024
Knowledgeable staff and timely work completion
Bob G
May 08, 2024
Employees were very polite and accommodating.
Elvis
May 04, 2024
The Associates are very knowledgeable and take time to explain faults and recommendations.
G
Apr 24, 2024
Even if you are having a slow day, don’t try to make money off customers giving them incorrect discounts or free offers
COSteen
Apr 17, 2024
We called asking for an appt- they fit us in, welcomed us and helped answer any questions we had. The interactions amongst the staff was friendly and comforting while waiting for our vehicle to be done. A successful team is obvious in how they work together- we saw that today.
Marcela V
Apr 16, 2024
I called on a Friday and was able to get an appointment first thing Monday. Once I was there, there were some questions about the right oil for my car, since their system was not working normally. The staff said they didn’t want to put in the wrong oil and asked me to come back the next day, when someone else in the team was going to review my case. I came in the next morning and they were able to get everything fixed and had a fair turn around time.
Mike R.
Apr 16, 2024
We were on our way home to Michigan from Florida. We had a mechanical problem and saw the Midas shop in Gainesville across the street. We “limped “ in without an appointment. They got us right in , diagnosed the issue( water pump ) ordered and obtained the parts, made the repairs and got us back on the road within 4 hours. AND they were super helpful and friendly while we waited..They bailed us out when we were in a bad situation. And all with a smile. Can’t say enough. I hope you reach out to them and reinforce to them what a great job they did and how much it meant to us. Thank you so much !!!
H
Apr 13, 2024
Everyone is very nice and does a great job
Marianne V
Apr 13, 2024
Staff was knowledgeable, answered all my questions. They were also courteous and I was in and out much quicker than I expected. They will definitely get my business from now on.
Sberry
Apr 12, 2024
The staff were kind, efficient and understanding.
Kalah
Apr 12, 2024
Very professional. Got things fixed and done in a reasonable amount of time. Called and gave updates as things were progressing. Answered phones in a timely manner.
SessionCane
Apr 12, 2024
Been coming there for years and never had a bad experience so far!!
Jorge Montenegro
Apr 09, 2024
The associates were very kind and helpful and the work was quick and well done.
Nazmus Sakib
Apr 09, 2024
professionalism of associates
Anonymous
Apr 03, 2024
Mr Chris has an excellent customer service. 👏 Very pleasant person. I am very happy with the quality of service that I received. Your
Carla M
Apr 02, 2024
The workers assisted me with good communication and answered my questions. I hope to get my oil changed again.
XL
Apr 02, 2024
I needed an oil change and a tires rotation. I noticed the tech didn’t not rotate the tires. I was told the tech didn’t rotate the tires because the front tire thread is better then the rear tires. I have had so many oil change and tire rotation before. This is the first time I heard this. This is obviously a pretense. Nobody would have mentioned it if I did not bring up.
Jaida
Apr 01, 2024
It’s good but it’s just timely
Alexis C
Apr 01, 2024
Took a little longer than I had hoped for, but once they got it in, it went fairly quickly. I liked that checked the whole car out and sent a report showing the findings.
Becky D
Mar 28, 2024
Staff was friendly and they started servicing my truck on time.
s_rieger
Mar 28, 2024
Chris and the team made sure I was in and out for my oil change! Great group of guys you have here!
Anonymous
Mar 22, 2024
The price quoted was not the final price. The change in price was not communicated to me until I checked out. They were not familiar with the type of oil needed. It was a mess!
Christopher
Mar 21, 2024
My right headlight was badly out of adjustment because of a broken part. The technician was able to engineer a substitute part so that I could begin my 3000 mile trip home safely. The Midas team prioritized my service and did a stellar job
Jazzman
Mar 18, 2024
Friendly and efficient. Comfortable wait area. Good coffee.
GatorND
Mar 18, 2024
Just complete the service requested. Don't insist on add ons.
Tito V
Mar 13, 2024
Mr. Wesley Mann took care of my visit and he was very acknowledge of the situation. After an inspection he took me to my car and show me the brakes and pads while explaining why I needed them ASAP due to the metal on metal. I was very please with his expertise so I told him that he can work on my car.
Anonymous
Mar 08, 2024
I informed them that the main problem with the exhaust and also to check my brakes. They said we will look at everything then I got a call that the vehicle was ready but the noise was still there. They said the exhaust guy was not there so they only put some plastic to reduce the noise and cleaned the brakes and charged me $250
Storminowt
Mar 05, 2024
Oil change was done sloppy oil left all on my pan etc. I also didnt appreciate trying to be sold well told i needed to get certain items repaired on my vehicle that don’t need to be. I like a company that is honest and those recommendations weren’t honest. Was told I needed an air filter but just put a new one in right before the oil change so why would i need to replace that.
RM
Mar 05, 2024
Love the service and the staff
Doug K.
Feb 29, 2024
I am from WI and traveling home. Experienced a blow out and Midas sold me two tires and installed in a timely manner. The reason I will not return to the store is the fact I live over 1200 miles away.
Nurse108
Feb 23, 2024
Everyone was professional, knowledgeable, courteous, and friendly. If the tires I wanted had been able to arrive same day, I would have been 100% satisfied. Instead I'm having to make 2 trips to Midas for this work to be completed. Still, the service associates are excellent and they make the time I spend at Midas a most pleasant experience overall.
David G
Feb 20, 2024
Very nice staff, quick turn around. They understood that I was in a rush and they got me my vehicle in a quick orderly fashion
Jasmine R
Feb 17, 2024
Everyone was so nice and accommodating, they gave a good laugh and great service, only place I’ll get an oil change is the archer road location!!!
Nick
Feb 17, 2024
I had an appointment, still had to wait 3 hrs. They broke my washer fluid cap and didn't do anything to make it right. The price was way higher than the coupon.
Toni
Feb 13, 2024
They were very pleasant and knowledgeable
Bill
Feb 12, 2024
Clear communication for pricing. When you call someone to tell them it is this much for xyz and your out the door price is $123 don't charge the customer over $100 from that price and not be able to explain why. Also then you say you cannot refund someone who just paid? Poor customer service all around.
Raven Terrell
Feb 09, 2024
My service was very smooth. The guy that helped me was very detailed about everything that was going on with my vehicle. this is my second time going to them and each time was amazing. i refer everyone to them !! thanks midas
Anonymous
Feb 09, 2024
Don’t have a cutomer wait and then telll then they owe more then supposed to
Bill
Feb 08, 2024
I came with a coupon for an oil change for $49 when they got done it was $79.00. I called about the $30 service fee and asked what the regular oil change would be w/o coupon and they said $79. So the coupon actually is misleading in the price. The mgr said no coupon you get is actually what you pay. I thought WHAT is the coupon for then? I do not plan on going back for that reason and the misleading coupon.
Katie
Feb 03, 2024
I blew an alternator belt while traveling back to Indiana which lead to my water pump belt breaking and my tensioner. With being a Saturday I called 6 other shops that were all closed before coming across Midas. I noticed it was a tire shop but still gave it a call anyway and the manager Wesley was so kind and told me to come there and they would fix whatever needed to be fixed to get back on the road. If I was in the Gainesville area again this would be my stop for an assistance but since I live in Indiana I don’t see it likely to be back in Gainesville for tires and service
Jacob S
Jan 26, 2024
Chris was super helpful and squeezed me in last minute on a Friday at 5pm. I can tell he had a long day but him and the team still replaced my tire and helped me safely travel to Tampa that evening to visit my sister. Thank you Chris and the Midas team!!
Courtney G.
Jan 26, 2024
They were able to make my oil change a great experience. This was my first time trying Midas and I would definitely come back. I typically have to go out of town to get an oil change. So grateful that I looked online and found Midas. Would recommend 100%
CW
Jan 25, 2024
They were able to get all the repairs done very quickly.
Harvey A.
Jan 24, 2024
Didn’t have equipment to change my oil
AJS
Jan 24, 2024
communication could have been better
Sam
Jan 22, 2024
Very honest work. Came in thinking I needed brand new rotors and pads and come to find out it was something else.They could have charged me for brand new rotors and pads and I would have been okay with it.I can tell they really do honestly work.
Sunshine
Jan 22, 2024
Chris was friendly and let me know what was going on with my car and how I needed the service to remain safe on the road.
Chris
Jan 20, 2024
It’s always great customer service I never had a problem coming too this location they efficient n gets the job done
Jazsy
Jan 12, 2024
Been going to them for years and the service has always been one that is satisfying to the customer.
Klee
Jan 12, 2024
This is always a busy store I appreciate the front desk for working very hard to accommodate everyone in a timely.
Robert C.
Jan 06, 2024
When I called to schedule an appointment for the following week, they offered me an earlier appointment. I was worried they wouldn't be able to get all the work done in one day (I needed my car the next day) but they came through with flying colors. They let me know exactly what the price would be before starting the work. The staff was friendly and the establishment was clean and comfortable. The price of the work was reasonable and they didn't try to sell me something I didn't ask for. Much better service than the dealership for a much better price. I will be using Midas again for all my maintenance and repair work. Thank you!
Aldrin
Jan 06, 2024
I had a Groupon but didn’t expect the service and maintenance charge of $17. It was still a bargain but that extra $17 charge I wasn’t too happy about. Unexpected surprise but I’m glad I had funds to pay for it.
Anonymous
Jan 06, 2024
I paid for an oil change and tire rotation The tires with different thread depth were not rotated
TP
Jan 02, 2024
Chris and Melissa were exceptional and great. They ensure I got the adequate service I needed for my car and was aware of what needed for for follow up.
Anonymous
Dec 26, 2023
Consistent service offered nationwide. Reasonable pricing.
Anna
Dec 22, 2023
Chris was great, found a online coupon that gave me a discount on my oil change, I really appreciated it. Had to wait longer than expected for the service, but it was due to technical difficulties which is fine, I was communicated to multiple times and asked if I needed any drinks. Felt appreciated.
Chris
Dec 20, 2023
Good service
Junecat9910
Dec 18, 2023
The wait was short and the service was very friendly.
Bill F
Dec 16, 2023
Manager was friendly and helpful. Staff was knowledgeable and patient. Techs were competent and quick
Ed C
Dec 14, 2023
Everyone was very nice and helpful
Martine S
Dec 12, 2023
Very friendly workers and the oil change took less than 40 min
Lauren
Dec 12, 2023
Great customer service. The staff explained everything to me very well. Very happy the work was completed same day. Chris and Wesley were both great
Chris
Dec 12, 2023
Staff was quick and polite. Very professional
David C
Dec 11, 2023
Customer service was outstanding.
Anonymous
Dec 11, 2023
I was on my way to Miami, and my tires were out of alignment. They were new tires where I took them they were supposed to be alignment. I just stopped by Midas they were great to me checked my car thoughly , and got me safely back on the road. Great bunch of folks.
Brooke H
Dec 07, 2023
I had a really good experience service advisor Chris Wolfe really helped me and walked me through the entire process and was understanding when i didn’t know too much about my car!
Lucy C.
Dec 05, 2023
The woman at the front, I think her name is Michelle, has gone out of her way to help me every time I’ve been in this location. She communicates the process and seems like she genuinely cares. I will come back for all my car needs just because she is there because she is so helpful.
Anonymous
Dec 05, 2023
Friendliness and knowledge of staff
Samantha M
Dec 05, 2023
I scheduled an appointment for an oil change with synthetic blend. I’ve had my car for almost 4 years and always used this blend. I came in and the staff was extremely rude, demanding I use synthetic (double the price) and I was confused as I’ve always used blend. I called my brother who is a mechanic and he told me the manual recommends it but does not require it, blend is fine since I am a local driver. I let the staff know I would like to continue using blend and they refused my service. They said they are not allowed to use that in my car as “policy” which I know for a fact is not true since my car does not require anything… not only did I leave without service, they had a nasty attitude the entire time. I went to jiffy lube where they assured me my car would take the blend no problem and apologized for Midas behavior. You should speak with your staff about how to communicate with clients and give factual information on services.
John R
Dec 05, 2023
I was there to assist my son who needed a tire right away. The staff was friendly and very helpful. Job well done!
PG59
Nov 29, 2023
The price was great. The personnel was very accommodating and friendly. The wait time was very satisfactory.
LibertyB
Nov 28, 2023
While driving from Atlanta to Miami, I had to spend the night in Gainesville. The following day, I had a flat tire, so bad that I could not move the car anywhere. A Midas was at Archer Rd., walking distance from the hotel. They lent me a pump, so I was able to put some air, and take the car to the store. I walked back to the hotel, had breakfast and by the time I was checking out, they called me that my car was ready. It was perfect!! Thanks, Midas and Chris Wolfe, you saved my day.
MC
Nov 27, 2023
First time leaving a review. But, anytime I have came into this location it has been an excellent experience!!
Rogerp
Nov 27, 2023
Did not have an appointment- vehicle still under warranty, but couldn’t get in to the dealer before I had to go out of town. Staff was very accommodating and got me on my way quickly.
Devorah
Nov 25, 2023
Everyone was friendly and polite. They took good care of me and my vehicle.
Jean R
Nov 24, 2023
I was a walk-in. I did not expect to get my car serviced. I tried to make an appointment but Chris said there were only two cars ahead of me if I wanted to wait. He said I would be out in 45 min to an hour. I was out in an hour. I was very happy about that. I used my coupon that I got on line with no problem. It was clean. A TV. Comfortable chairs. And very nice person in charge even when he got very busy. I am planning to get my next oil change there. Thank you for your good service.
Shraddha
Nov 24, 2023
Accurate timing, clear communication, great service
Midas Newbie
Nov 21, 2023
The friendliness of the office staff and the appointment scheduler. The woman working the the counter was pleasant to speak with while I waited.
Anonymous
Nov 20, 2023
Melissa was great and made the experience very easy for me for the financing option. Thank you again!
Jennifer Burnett
Nov 18, 2023
Every thing was great the employees are very friendly and professional
Noel Ramirez
Nov 17, 2023
They do excelant work.and expalin everthing to you.
MomOfTwins
Nov 15, 2023
The only downside to this visit was the gentleman cursing and screaming about why he had to be the one to fix a flat, and how it would have just been easier to replace the tire. My kids and I could hear it all. The staff overall was excellent, waked us step by step, price, showed us what had caused the tire to keep losing air, and even the guy who fixed the flat did an excellent job at fixing it. He was just having a bad day I guess.
Steven A
Nov 15, 2023
Manager was very friendly and got me in and out within my requested timeframe.
Vivian
Nov 13, 2023
They were very welcoming and friendly they explained everything plainly so I could understand
Armyman2007
Nov 11, 2023
The whole customer service from beginning to end was fantastic. They were very informative about what I needed to have done for my vehicle.
DO
Nov 02, 2023
I had additional concerns with my car in addition to needing an oil change and new tires and the staff were more than willing to answer my questions and check out other parts of my car that were having issues as well. Everybody was very friendly and patient with me as I reviewed the estimate to make decisions
Sonia Ibarrondo
Oct 27, 2023
Melissa admitted & apologized for giving me wrong info. In front of Manager Mr Mann & Chris. While Melissa was explaining charges, fees, labor goes up if part is "Free" from $160 to $171 Mr Man asked her to stop, hurry up & get rid of me. When I was about to check out, he started blaming me for the situation and i felt like dying with his comments about me not understanding Midas Polices. I was so embarrassed. I had never been treated like that. I was able to see how racist he is. He's was practically asking me lo leave. I used to be a good customer since 2019 when I moved to Gainesville, but not anymore. I hope this complain goes to Midas Corporate bcs & asked for an email & Melissa told they were not allow to. Thank you for you time,Sonia Ibarrondo 727-851-2437
Stephen C
Oct 20, 2023
The experience was solid. There was just confusion scheduling the appointment as well as a long wait upon arrival. Thankfully my experience was faster than every one else in the shop around me but there seemed to be a lot of confusion. Overall the job was done at a fair price (Groupon).
Stevefl954
Oct 18, 2023
I drove there with no appointment to get my oil changed and had no wait. Friendly staff and not pushy.
Linda H.
Oct 13, 2023
The associate was polite and knowledgeable. She explained everything to me and was willing to assist me right away. She even made my kids feel welcome.
Roxan
Oct 09, 2023
It's too expensive. Aside from the credit card there's no perks or rewards etc.
A Customer
Oct 05, 2023
Thank you so much to Wes and his team for fitting me in with no appointment! It was done faster and for less than I had anticipated, my power steering hose was leaking - this Midas was recommended to me. I waited and watched the staff politely and efficiently handle every situation that came thru the door. Many thanks, you all are awesome!
Martha H
Oct 03, 2023
Everything was as quoted. Everyone was friendly and helpful.
Antonio M.
Sep 12, 2023
The service from the moment I stepped in the door to when I was driving away was pleasant and honest. The work was done quickly and correctly and everything was explained clearly. Fantastic location and I will be a repeat customer because of it
Danni J
Sep 07, 2023
Knowledgeable t kind polite quick friendly it was very clean everyone was very friendly one of the best price in town I will definitely recommend to family and friends and definitely be back….Thank you Midas
Scotty F
Sep 01, 2023
Ms. Mel and her staff did an excellent job getting us fixed and back on the road when our starter failed. Thank you!
Dean
Aug 19, 2023
The problem with the roaring noise with acceleration was neither diagnosed not resolved. I had to go to the local shop to detect that the engine air filter box was not closed well
Anonymous
Aug 16, 2023
Very. Helpful and friendly! And it didn't take long at all
Kathy B
Aug 05, 2023
A very good experience
Sheridan C
Aug 03, 2023
The employees were friendly but helpful and my overall time spent was only an hour. It was very nice to not be there for hours.
Joy
Jul 29, 2023
Pricing is outrageous
Michelle Y.
Jul 26, 2023
The staff was very friendly and nice to chat with while I was waiting.
Ellen M
Jul 22, 2023
There is nothing to improve my next experience because I will NEVER deal with Midas again. You cheat, you lie, and you are dishonest. On top of the five hour wait for two oil changes, you drove my husband's truck over a very large auto screw and now we need a new tire. Not only will I never give you one cent, I will discourage anyone I know to use Midas. I will post reviews everywhere. Groupon was my first, have fun reading it. No thank you Midas. You cheat and you steal and you do not deserve to be in business
Rlev
Jun 27, 2023
The staff were exceptional. They diagnosed my vehicle’s problem extremely fast and communicated the options to me very well. They got my vehicle repaired and back to me in a timely manner. Very friendly as well. Will definitely be back
kodawolf
May 12, 2023
All were smart, friendly and quick. Just wish MIDAS did carriage lubing.
Anonymous
May 11, 2023
Time,work done
MattC
Apr 20, 2023
They told me that they were wrapping everything up and I thought they were almost done, but it was another 45 minutes after that the service was done.
HAN
Apr 11, 2023
I booked an appointment on Saturday and showed up to the appointment on time but my appointment was canceled after 1 hour of waiting. The next time I showed up on Tuesday and again had to wait for an hour because the employees were chilling at the store and the appointment time was not respected although I specified that I am taking a leave from my job for this. After all this, the employees inspected my car specifying that it would cost $80 for diagnostics. However, the bill to fix my car came out way more than I expected so I decided to decline the service at that time. For some reason, the price for diagnostics came up to $187 and the employee could not give me a good explanation why am I getting that bill except that you signed this paper that says I will pay this amount for fixing the car and not for diagnostics alone. I have dealt with Midas stores in other cities but I don't think I will ever make that mistake again as the store employees were very unprofessional and unethical and probably took advantage of me because they suspected that I am not from around Gainesville.
susana
Apr 08, 2023
I called & spoke w Chris & told him I had a flat tire w mail in it. He said he could get me in & out w/in an hour. He had me in & out w a new tire in less than 20 minutes. First rate service! 10 plus stars!
Chris Z
Apr 08, 2023
For personal and service overall
Aj
Apr 08, 2023
I am not sure. Still waiting on parts, new or used. Got a used rear differential in but still not running properly.
Jill J
Apr 04, 2023
Super nice staff. Got me done quick so I could get to work in a timely manner.
unsatisfied with management 12345
Mar 27, 2023
While I was at the 3845 SW Archer Rd, Gainesville, FL 32608 Midas location, I had the oil changed on my 2015 Toyota Prius. The oil change was fine, the price was in line with other shops, and the mechanic team did well.My issue was that while I was waiting in the waiting room for about 50 minutes for my car to get done, the person who checked me in, Melissa, (she said she was the location manager of this midas) was speaking to colleague of hers behind the desk.Here is a non-exhausitve overview of all the things she said:-She was speaking loudly enough for myself to hear everything she said extremely clearly, not trying to hide it at all-She began harshly disparaging and just outright insulting an employee at this location, his name may have been Ed or Fred (I can't remember exactly)-She repeatedly and intensely insulted his work ethic, capabilities, attitude, personality, age, character, and countless other things about him to the person she was talking to-She joked about how incompetent he was and that she even sent him home early that dayI was incredibly uncomfortable the entire time, and upset for EdI wanted Midas to know that this was & is happening with Melissa
Unsatisfied customer
Mar 16, 2023
The whole time I was there the saleswoman was on the phone loud talking about staff getting written up for what he said to her.. Her days off ..Camping trips just a whole phone conversation about nothing relevant enough to ignore customers while she talks..
Mike P
Mar 10, 2023
They did not fix the problem.The vehicle still makes the same noise it did when i brought the vehicle in there.I`m not happy about that.
KC
Mar 09, 2023
I never received a phone call stating that my vehicle was ready. When I returned to Midas over 2 hours later I assumed my vehicle was still being worked on. My vehicle was still in the work area with the other vehicles so I sat down. The associate never mention that my car was ready she was on a personal phone most of the time. I was there waiting so eventually I walked up asked when will my car be ready and she said oh your car is done. I tried to call you. I never received a phone call a phone call at all. Other than that, she was very friendly and knowledgeable just not attentive to her customers because she was on a personal phone most of the time.
Dara S
Mar 07, 2023
Midas was great! I was so thrilled to see Melissa is now working there. She is wonderful and I will be telling ALL my friends and family that this is the place to go!!!Also thank you to Joe and Chris they were both great also! I will be back to have some repairs! Thank you Midas since this was a first time for me! Thanks again.
RL
Mar 03, 2023
They stalled my manual Subaru WRX 4 times to get it up the ramp to be lifted. I said I would drive it up but they just kept trying.
RCC
Feb 25, 2023
Make sure the service is properly done. I stopped for an oil change on the 25th because I had a trip scheduled for the 26th. Because of the severe oil leakage I had to rent a vehicle for my trip. WORST SERVICE EVER!!!
Anonymous
Feb 18, 2023
Was very satisfied with the service
Rachel
Feb 11, 2023
The mechanics found a situation that could have caused a major accident. As well as being willing to stay late to fix my car.
MJM0515
Feb 11, 2023
I appreciate the employees, they helped me understand the process and they were very attentive even though it was a busy day.. Kudos to them!!
David n
Feb 08, 2023
Left radiator cap off on tool box filled car up with water stole money out of my car put scratches on my car took parts off of car and left them off when returned
Anonymous
Jan 28, 2023
I brought a coupon for an oil change. The coupon offered 2 deals one for synthetic blend and one full synthetic I wanted to use the synthetic blend. Well I didn’t a chance to pick when the rep already had entered that I wanted full synthetic. When I asked why he did that. The gentleman advised that my car had a turbo and that’s why I couldn’t use the blend. My car has no turbo. I ended up getting the full synthetic, but I felt that he was trying to be sneaky.
Daniella Fabri
Jan 26, 2023
The tire sign was active on the panel, they said it will desapear after a couple of miles. It wasn't that way, I had to go to the menu and set it myself
collar
Jan 17, 2023
Melissa at the front desk was friendly and helpful
CS
Jan 17, 2023
Melissa was awesome!!!!
Erick
Jan 14, 2023
professionalism was great, timely, only thing Price was Pretty steep for what was done. probably could have gotten it done cheaper else where.
Fabtel
Dec 15, 2022
No tire rotation and want relayed any inspection info
Jonathan C
Dec 09, 2022
The associate at the front desk was so friendly and approachable and professional. She took the time to explain the costs and updated me during the process. Thank you for your kindness and professionalism! I’m sorry I can’t recall her name it’s been a very stressful few weeks. Thank you for making the process stress free!
scash
Nov 11, 2022
Prices are way too high for simple things like spark plugs for 400 dollars, try to add bunch of stuff you don't need and scare you into spending more of your money, the person up front was fake not honest.
ADTam
Nov 05, 2022
Despite specifying that I was bringing in a Fiat and clarifying that they did do oil changes on them, they did not have oil for my car and had to order it (why they didn't carry it, I don't know. This has never been something I've run into). I also made a 1pm appointment and it took 40 minutes for it to even go into a bay (and over 2 hours from appointment time to completion). Overall, while the staff I interacted with were friendly and courteous and kept me up to date on why everything took so long, it was a frustrating and disappointing process. I realize my Fiat is more complicated than some cars, but I've taken it to half a dozen other places in multiple states for general upkeep and maintenance and never had anyone have to order in oil for a routine oil change.
K. A.
Oct 29, 2022
The service guys were great explaining and making sure you understand with clarification really an exceptionally Crew
Sarah L
Oct 22, 2022
The associates (Joseph and Joe) were the best I have ever experienced at a shop. Pricing was also extremely fair, and transparent I will most definitely be back and reccomend to anyone with service needs.
Candice H.
Oct 15, 2022
I was getting my brakes fixed. I thought it would be well over 1500 for the job, cause they were in really bad shape. I also hadn't had an oil change in over a year and almost destroyed my engine. They got me in very quickly, I didn't have to wait around for my car to be done and it was done far quicker than I thought it would take. Definitely will be going back for oil changes every time.
S
Oct 12, 2022
They checked everything thoroughly! They replaced a very dirty airfilter and topped off fluids! Thanks for everything!
Alexis
Oct 06, 2022
The communication was great throughout the entire process. They were very honest with me about what needed to be done and it never felt like they were just trying to use any excuse to make me spend. Super great guys and they were personable from the moment I walked in.
Dexter
Sep 28, 2022
None at this time.
JerriLD
Sep 27, 2022
The associates I encountered were extremely nice and knowledgeable. The service itself was done in a timely manner. I saw the technician working on my vehicle and not once did he stop working on it.
Shay
Sep 17, 2022
Customer experience resolution. We were told our issues weren’t “enough” for a refund.
Johnathan D.
Sep 15, 2022
Thanks!
Anonymous
Sep 07, 2022
Kenneth was great!
Tim G
Sep 06, 2022
The team was great. No secrets on pricing. Full transparency and no fluff.
Lexi
Sep 03, 2022
Quick service. Pricing very clear and within my budget. I received a clear explanation for the recommended services needed. Making the appointment the day before was quick, easy and worked well with my day.
Baptizo
Sep 02, 2022
When you see a customer in a tough position, attempting to take advantage of them by doubling the cost of your services is the wrong.
Eb
Sep 02, 2022
The customer was excellent and everyone really friendly
AM
Aug 30, 2022
I was told I nail was on my tires shoulder, when I asked to see it the representative was annoyed. When I saw the nail I realized there was nothing wrong. The service technician did not even check to see if the nail had penetrated the tire or not. They simply wanted me to get a new tire without even checking if that was actually needed. I went home and took the nail out myself because the nail had not penetrated the tire.
Andres & Richele
Aug 27, 2022
The staff we’re amazing! Very friendly and honest! They tried their very best to help in any way possible! They were so kind and understanding about everything! So compassionate! Great customer service! They helped my husband and I and we are truly grateful.
anonymous
Aug 23, 2022
communicate if a bolt is broken and tell me if i can’t get my car same day when i’m sitting there for 6 hours
Working Nurse
Aug 23, 2022
The service was great, the representative was polite, explained pricing after I asked, the time of service was expected. The extra fees for the Oil Change kept my rating from reaching Highly Satisfied as compared to other places it doesn't allow Midas to stand out, the fees were not explained in pricing when I looked them up, otherwise, Midas is excellent for oil changes for me.
B.R.
Aug 16, 2022
The man who worked the front counter on 8/16 around 5pm was knowledgeable, friendly, and helpful. I believe his name was Kenneth; couldn't catch it over the phone. Made it very stress-free for me.
MegF
Aug 16, 2022
The tech determined that my tire wasn’t repairable, so I asked to have the spare put on so I could get home. I didn’t want to put a single tire on of a different brand/tread. The tech threw my belongings haphazardly out the back of my car to access the tool to lower the spare. Then couldn’t figure out how to lower the spare and got upset. Didn’t explain why, but drove my vehicle to the front of the store with the air hissing out of the damaged tire. Then the manager asked him to take it back to the bay and he drove it fast around the shop, so I proceeded to follow and see what his problem was. When he opened the back door I was immediately upset with how he treated and reloaded my belongings (suitcase, large cooler, etc). The manager was able to get the spare tire off the vehicle. And they put it on. The front help reloaded my things correctly and didn’t charge me for waiting for almost 2 hours to change a spare for a flat. I guess I should be thankful they didn’t charge me, but it was a terrible experience that seemed like it was never going to end for a less than 30 minute job that took 2 hours.
James T
Aug 11, 2022
Did what they said and followed through in a timely manner
Logan
Aug 05, 2022
The staff were very friendly and were willing to discuss what was going on and the options. They also understood that while traveling this caused a great disruption but worked quickly to take as little time as possible.
Barnes
Jul 14, 2022
Customer service was excellent professional
Jc
Jul 08, 2022
I was a walk in … and even though they were extremely busy they took me in for a oil change and were definitely a professional and fun group to be around … everyone went out of their way to help everyone who walked in …
L
Jun 17, 2022
They found out why my engine light was on and fixed the problem. They kept in touch with me to update whats going on. They were not backed up like the dealerships were and now my truck runs and drives so good!
Lovely
Jun 02, 2022
Everything was great
Bigjack
May 27, 2022
They were so knowledgeable and helpful with what I needed done to my vehicle and the price was good and the gave me a way to save money..truck runs great
TaiylorB
Apr 22, 2022
Always an amazing experience.
Anonymous
Apr 09, 2022
Vehicle was up on lift no one working on it for quite awhile.
Sin E
Apr 07, 2022
They were able to fit me as a walk in into their schedule. They were polite, kept me informed on their progress and let me know other things that needed to be looked into fixing.
Tami F.
Apr 02, 2022
Andrew and Wesley were very respectful, knowledgeable, they listened to what I explained to them and they fixed the issue
JeffreyE
Apr 02, 2022
They are always professional and honest they get your car serviced quickly with or without an appointment
Sally S.
Mar 22, 2022
"I had excellent service, but it was more than that. The atmosphere was great. The workers were singing. Everyone was so helpful. The staff went out of their way to help. The manager set the atmosphere and his staff just followed suit. I have found the place for my truck to be serviced."
Sally M Smith
Mar 19, 2022
The staff at Midas was outstanding. I went to other places but never treated so well. Everyone was friendly and made me feel very comfortable. The service to by vehicle was outstanding. I would like to recommend this store by acknowledged for outstanding service. Even the other customers who were waiting, expressed the same feelings about this store in Gainesville Florida. Great Staff and Service. Thank you
Winna H.
Mar 09, 2022
I love they give let's you know what going on with your vehicle I would highly recommend them to any of my friends and family
Evan D
Feb 18, 2022
The service adviser Wesley was super helpful and he was helpful with questions that I had about my car. I would defiantly recommend people to go here first.
Chandler M.
Jan 31, 2022
"I recently moved to Gainesville and as a single woman, when my car started having issues, it became a huge source of anxiety! I called Midas and Wesley was so kind, answered all my questions, and assured me they could diagnose the issue with my car. After "
Charlene G.
Jan 20, 2022
Got me in with a little wait as a walk-in. Great service
Charles O.
Jan 18, 2022
"I have not met a person at Midas I didn't immediately like. They got me tires very fast which were very needed for a snow trip and they got my truck ready bumper to bumper, comparable prices and not a hard sell place. Highly recommend. "
Camilla G.
Jan 14, 2022
"I drive a Rang Rover, not only was I stand offish at first, I wasn?t sure, but that management at the site I had my service done was so knowledgeable and hard working I felt safe not only getting service but leaving my car with them. It?s definitely recom"
Erick B.
Jan 12, 2022
"They were Great! great Professionalism, on time and Timely"
David B.
Jan 08, 2022
Asked to never return . I made the mistake of speaking the truth to a dishonest service writer . I have 30 years as an ASE master tech and instead of listening to my advice he verbally assaulted me and threw me out !
Chrisandra K.
Dec 09, 2021
My car is running better. The service technician recommended services that are needed. He was kind to give me an estimate on one service
Evan A.
Dec 07, 2021
"Much better experience than other places for oil changes in Gainesville, was very courteous and actually filled in the inspection information"
Noel R.
Oct 11, 2021
Very economical and good service. Did an inspection. Would recommend it.
Kent H.
Oct 11, 2021
"Hi, first I usually do not take my cars to ""chain"" type places but my car broke down and they were recommended. This Midas is more of a ""mom and pop"" feel. I can tell they truly care and tried everything they could to save me money and do what is best for"
Rick L.
Oct 07, 2021
The a/c was not very cold. I made an appointment for the time that I wanted and they looked into the issue. Now I just have a setting of a low fan as it gets quite cold with a minimal fan setting. So that?s a great result.
Lakes E.
Oct 02, 2021
Repair done correctly the first time and done when it was expected. They did not try to sell me anything i did not need as other servicers have in the past. It was pleaseure doing business with them.
Will A.
Sep 22, 2021
Great service
Jaboris J.
Sep 22, 2021
I have to say most places you get your oil changed custom service is a little bland for lack of better words but I have to say that my experience with midas is top notch clean shop with welcoming greeting by my friend Joe he made sure I was aware of everyt
Eileen D.
Sep 14, 2021
That guy with the mohawk up there fixed my car and its been running like a dream! I even left with a full tank of gas still and would highly recommend!
Justin B.
Sep 13, 2021
Well I stopped in to get my oil changed and your service writer help me out she's real friendly and real good at her job she even give me a price on tires and stuff and I'm from out of state so I will be back her name is gen'e brook she is a five-star work
Anthony H.
Sep 10, 2021
Great customer service and very friendly staff will come back again
Kenneth B.
Sep 10, 2021
"The website makes setting up an appointment super easy. Upon arriving at the Archer Road location in Gainesville Florida, I was greeted by an associate who worked very hard and getting the best price for the services that I needed. The staff is great to wo"
Sherri C.
Sep 10, 2021
Best customer service
Tevon W.
Sep 09, 2021
Their were pretty good at what they do. The process was in and out
Ruth A.
Aug 02, 2021
"Andrew the manager saw that I had been waiting over 30 minutes for an oil change and jumped up and got in the garage to begin working on my car. Many managers just tell the customer they have to wait for an available mechanic, but he rolled up his sleeves"
Tim G.
Jul 25, 2021
Great job on a BMW brake repair and oil change. Convenient and great prices!
Joyce N.
Jul 14, 2021
"I went in for an oil change. After the change, my car smoked PROFUSELY for TWO DAYS. I called them minutes after leaving and asked why my car was boiling smoke and he said ""oh, gentleman spilled a little bit of oil."" A little bit my butt! As a result of th"
Linda F.
Jul 03, 2021
We were a hour into our family road trip and the truck started to vibrate at 75-80. We recently had a tire rotation the week prior at another place. Well I called they got us right in and found out tires were completely off balance. Within a hour we were
jennifer d.
Jun 16, 2021
"Went in for a brake job. This place is Amazing. Very friendly staff. Excellent prices. We joked, laughed, and talked while there. The atmosphere is Awesome. I witnessed the manager tell another customer about her brakes. I totally was honored by his"
Alfred C.
May 23, 2020
"Even though it took three different trips to get the repairs done, I would recommend this shop. The reason it took three days wad due to the supplier who first sent the wrong part, then took two additional days to get the part to the store. The owner gave"
David H.
Dec 01, 2019
"My car died in the middle of the highway on the Monday before Thanksgiving, just passing through Gainesville. My roadside assistance suggested I have the tow truck take me to Midas. I'm glad I agreed! When I called to see how late they were open, Scott sai"
Mark S.
Nov 29, 2019
"We were in Gainesville staying at a hotel and got a flat tire. Spare tire also flat... called Midas and spoke with the manager, Robert Bozeman to see how I could get the tires to him. He sent someone right to the hotel to get the tires! Took them back to s"
Erik W.
Nov 22, 2019
They did a very thorough check of the car and replaced filters I didn't even know existed. I'm really happy I went to Midas and will definitely return.
Justin W.
Nov 01, 2019
"Roberts got you covered in the office, Drew will fix you up in a jiffy. With their super powers combined they make the experience worth bringing the car back for any other issues that may develop, as well as routine maintenance. Those 2 guys have become my"
JAMES S.
Oct 12, 2019
DOESNT GET ANY BETTER! DID A GREAT JOB ON MY CORVETTE A/C AND TIRES. IM A CUSTOMER FOREVER. THANKS ROBERT AND THE GUYS.
Lindsay M.
Sep 18, 2019
"I am so thankful for Robert and the Gainesville Midas! After I drove in with smoke coming out of my car?s hood, they were able to fix my car promptly and even made sure it was ready for an upcoming trip! They were incredibly kind and made me feel so comfor"
Rick L.
Aug 26, 2019
The manager Robert was pleasant and knowledgeable.
John S.
Aug 25, 2019
It's still has some of the same techs that were there before that were rude and have little or no mechanical experience or knowledge. Just go somewhere else.
Deborah E.
Aug 14, 2019
We can limping in with a flat tire on our horse trailer... they just happen to have the size we needed. Had to wait for a jack and one of the employees got me a water hose and help me keep the horse cool because she couldn?t be taken out of trailer! Awesom
Janet B.
May 15, 2019
"Very friendly service, took me in right away only was there about 45 minutes. Recommended on having new tires in the very near future and did not pressure me to get it done right then and there. Would go back there again."
Diana R.
Apr 29, 2019
"I am a mother of 4 in which 1 has special needs and my husband is serving overseas... In March, 2019, I decided to pack and take all 4 of my children on a road trip across the US to visit family in Florida... As we started our road back home, my maintenanc"
Frank P.
Apr 06, 2019
Fast and courteous
Bryan M.
Apr 04, 2019
"We had a wonderful experience at Midas on Archer Road. They stayed open late till after 8 pm working on getting our vehicle safe. Mechanics work together as an awesome team and watching them bleed brake lines was like a 70's disco dance, they were jamming."
Larry B.
Mar 24, 2019
Imagine my amazement if you will! About to jump on the Interstate and leave Florida for points West in our Class B motor home when a significant transmission fluid leak was observed. No idea where to turn for help but a mom and pop tranny shop about to c
ANDREA M.
Apr 19, 2018
I appreciated the work that was noticed to be done on the truck to continue to keep it well maintained through the years (including the years I brought the truck to Midas on Main. Your location seemed to be the better choice for very good customer service
Jean C.
Mar 12, 2018
Always have great service this location
Allie J.
Feb 28, 2018
I only use and vouch for Midas.
Andrea M.
Feb 04, 2018
I'm happy with the service fixing my rear right light but the price was unexpected. I hope my next visit will be less costly for it's 85000 mile check up. BE ADVISED: MY TELEPHONE NUMBER IS CHANGED 352-317-6781. PLEASE UPDATE YOUR RECORDS. THANK YOU.
Alicia C.
Nov 19, 2017
" New management at this location has made all the difference. Extremely helpful and able to help me solve my car issues with friendliness and understanding. After a terrible experience with past management, I will now return to Midas for any future car mai"
Jose S.
Oct 04, 2017
"My son, a student at the University of Florida brought his car to Midas (3845 Southwest Archer Road, Gainesville, Fl 32608) to change the belts that were broken on his Mazda Protege. The first change of belts he paids $164.50 and they broke that same day, "
Denise B.
Sep 12, 2017
"My brother evacuated to Gainesville to avoid Hurricane Irma and he car broke down. Needing to get back home after the storm, Midas stepped up to the plate and got his car repaired in a very timely manner and for a reasonable price.Thank you!"
Marcus S.
Sep 06, 2017
Great service! Ron was very informative and took the time to explain what needed to be done on my vehicle.
Janice S.
Aug 14, 2017
I just wanted to say how thankful I was to have such a great service done on my vehicle! All of the staff was extremely friendly and fast! I only came in for an oil change but I will be returning for all other services! Great job guys!
Ted T.
Jun 07, 2017
They did a good job
ralph b.
Dec 06, 2013
"Avertised as $59.99. Plus I had coupon for $10.00 off.Also included free tire rotation. I was charged $10.00 for""Midas Touch Top Off -etc which was totally unnecessary as vehicle has only 2k miles,also,in addition to $28.50 Labor,$35.48 Parts, was also cha"
Jeffrey W.
Jul 03, 2013
"The afternoon of July 3 I desperately need an oil change so I can drive back to Texas to attend my Grandmother's funeral. I stop by Midas and am told that the wait will be a coupleof hours due to appointments scheduled today. That's funny, cause there is"
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Midas is one of the world's largest automotive service providers, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1200 franchise locations in the United States and Canada.
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