Kurt is the man! Super friendly and letting me know everything that’s going on in a timely manner with my vehicle. Way to go guys!
The guy at the front desk was awesome
I visited Midas for an oil change, and I was highly satisfied with the service. The associates were not only efficient, but they were also incredibly friendly and professional. They made sure to explain everything to me in a clear way, ensuring I felt confident about the work being done. The waiting area was clean and comfortable, and the whole process was smooth from start to finish. I appreciated their attention to detail and the care they took with my vehicle. I’ll definitely be returning for future services!
Communication of job details was superb!!!
I was met with friendly workers & I didn’t feel like I was going to be taken advantage of financially like most of us do when we go to the mechanics. I will be going back.
Randy was easy to communicate with, had respect for my concerns, and treated me accordingly. The mechanic and service person were also good with taking the time to explain about acquiring the running boards, and also look at my future project for my car.
Very clear communication on what is wrong and how to fix the problem
As a young girl who doesn’t know a lot about cars they were very straight forward, informative, and approachable about my vehicle and the services that needed to be done!
The work was done well, in a timely manner. All of the staff were very nice. Randy and Mike were awesome.
Mike Ward the technician who performed my service was very friendly and has a ton of knowledge. Everything went smooth. Randy informed me of my factory scheduled maintenance and the digital vehicle inspecting was really helpful
There is always room for improvement and it was hard to get a fast appointment
Mike and randy were very polite and made me feel at ease. They got my car done in under 2 hours and they were down crew members. I will be back for further care for my car
My last visit I was sold locking lug nuts at an additional cost. I returned this visit because I was missing 2 lug nuts only 2 months later. This was a cause of great concern and the mgr could not give an explanation as to why or how this cud have happened. So I’m concerned this cud easily happen again. I’ll be keeping an eye on my wheels in the future.
I got same day service after calling and requesting the pricing of a break fluid check. They did a thorough inspection and even caught that there is something wrong with my licence plate that I'll be contacting the DMV about.
Randy was greeted us when we walked in. He explained the services required and what was found on inspection and work was completed in a timely manner. Great experience.
Nothing much to say. Thank you
The tech was professional and friendly at check-in/out and didn’t harass me about additional requirements needed for my car.
Replacement of faulty part from prior service was under warranty.
Was over charged more than necessary for something i didn’t ask for,
Excellent work and friendly atmosphere.
Took me right away..got the rattling fixed.. and told me no cost.. game changer for me
I recently moved away from my home state of 27 years where my cars have previously been serviced by close family, so I was nervous to take my car to someone new. I don’t know a whole lot about my new car, so I have to have complete trust in who I bring it to. Not only did I leave this service in a better mood than I entered with, but I left with confidence that I chose an incredible company. However, the Fort Collins location would not be what it is without Travis. It is imperative that, within a community, we look out for one another. I believe that Travis is exemplary of this; an individual dedicated to the prosperity of others. My mother always says that happiness comes from finding a good hair salon and a good auto shop. I’m grateful to have found the latter in the Fort Collins Midas.
I was satisfied and they worked with me but the original diagnosis was wrong.
Travis was totally attentive to my car needs ..Explaining everything and being a perfect gentleman
İ made an appointment but when i came to the service they said to me it will take 1 hour. And they forgot to reset indicator that's why i needed to back to the service. You need to change your customer service might be smiling persons.
The man who helped me check in was so kind to me and I felt really cared for
I was sold on an up-sell to synthetic oil, a good deal because “$20 off, forty nine dollar,” said while pointing to something on the counter saying 49.99. Then at checkout, it’s $20 off of $89.99 (a price nowhere to be seen, evrywhere else it’s 69.99) and no explanation of how the price jumped so high. I wish you just said accurate prices for an oil-change up front.
Andrew was very professional and thorough in explaining the work and cost of the service.
Friendly, courteous and appointment time available as needed.
They did everything I asked them to do. They did a great job with the work. They charged a fair price. I had no problems & a great experience.
Good pricing. Good service.
Midas took care of me! They looked into all the issues I was having thoroughly and didn’t find anything wrong so they didn’t charge me a cent. I felt I could trust them and will definitely be going back!
My only qualm is the cost of services in general. Otherwise, Ammon offered a coupon where it was available without my having to ask. Travis was very helpful explaining the services available and updating me with the process. And Jackson was kind and conversational while driving me home after dropping off my vehicle. Thank you all for your great service.
I really appreciated the staff / manager explaining what my car needed, why it did, and helping me with everything I needed!
When I checked in I confirmed with the guy that I would be able to use the 29.99 coupon for my car. He said yes. After the service and after having to deny things like $70 wiper blades and a $100 coolant top up he gave me the final price and told me it was $97. I told him that wasn't what he had told me prior and started fumbling and eventually called the manager. The manager said "oh sorry but we put in the full synthetic" and gave me a $15 credit. This was their mistake and they should have given me the 29.99 price. I would have argued more but couldn't stand to listen to the pig headed males anymore. Instead, if nothing happens and I don't get my money back, I will just deny the charge to my account.
Personnel showed me an explained to me exactly what was needed to be done on my car in a way that I understood completely.
greed and stupidity can't be fixed.
It was straightforward the pricing and the progression app. I was very thankful for that
Ammon the manager was great at this location. He explained everything clearly and throughly. I had some questions and he answered them in a way someone who has no idea about cars can understand.
staff was friendly and professional
Wyatt and Ammon were super friendly and welcoming. Answered all my questions. N9t the quickest oil change but definitely not the longest. Environment was clean, definitely will be back.
I had a really good experience at the F.C So. College store, the GM and staff were very friendly and professional and made an effort to help me out with availability and parts. Great store and service.
Don’t troll with saying everything needs replaced.
The guys went above duty to take care of an additional need - small car part - to help quiet the drive.
The gentleman were all friendly, communicated very well, explained my options and installed things in a timely fashion.
The staff was kind, respectful, straight forward, and honest. They went above and beyond to help me and make sure that I was taken care of. I will return for service at this location.
The rep, Wyatt, was so nice and helpful, he really made me want to be a return customer. He kept me updated along the way, and the service was done the same day. He’s a great rep and he should be commended for how nice he was!
Amen the GENARAL manager , he is so intelligent and knowledgeable about automobile industry and customer satisfaction.
The guys there were incredibly nice and understanding. they know their stuff and are amazing. i absolutely loved the experience
Because my mustang sounds good
Very friendly and helpful
I brought my well used Toyota Sequoia down for new shocks at 1:00pm on a Saturday. I knew it was a tough job and they got it finished before a trip I was taking the next day.It was still making some noise so I took it back and had them check it out. I wa
They were the most reasonable on price and did a great job... in and out in one day.
They were pleasant to deal with and they felt trustworthy. I will be using them again in the future.
"Came in early Saturday morning , they took care of us , very polite . We was traveling from Arkansas to Wyoming and back to Arkansas . Tech made sure we was safe to be back on road!! "
I had my brakes checked and replacement of the front pads.I took the car home and parked it in the garage for the next week or so. I drove it on the weekend in less than 70 miles the right front caliper fell off driving down the interstate. I had to have t
I brought my 08 RAV4 in for front brake pads because I had the lifetime warranty from a previous pad replacement. I scheduled an appointment on Saturday morning and had my 7yr old daughter and 2yr old son with me. The team got the job done quickly and ef
Dropped off my Jeep to have Midas look at a rattle under the body. They charged me for new shocks ball bearings and an alignment. After 3 mis-orders and several trips back and forth I finally got my vehicle back with the same noise. Also the alignment mach
good now the horn works good.
"Julian and his staff, mechanics are amazing. It is a sincere pleasure in being able to bring my automobile problems to such a great and caring staff at Midas South College Avenue, Fort Collins. I gave up on the previous staff before Julian took over the "
"Julian provided excellent customer service, followed through, and was sincere. Thank you!"
These guys were beyond AMAZINGI just went for brakes and they found I needed a new serpentine belt which my last 5 service calls in other places completely missedAlso ran us on errands while we waitedAnd got everything in under budgetWorth the drive and wo
"I made an appointment for 9am. When I showed up at the store, there was only one employee at the front desk. She told me that no techs were there... I dropped my car off anyway because she said a tech would arrive at the store by 9:30. When I came back an "
Julian and his crew were great! Julian was really clear about everything cost wise and the variety of options I had. He was really helpful and informative. I had gotten a flat tire and even on a seemingly busy day he managed to help me out. Seriously canno
These guys did amazing and worked with me till the problem was fixed!!
"Midas did very well. Staff was friendly, and completed job within time frame stated. "
I really hate car problems but everyone at Midas was very professional and we got a good value. I would highly recommend this Midas to anyone who wants good service and good value.
"December 15. 2018We had an unpleasant experience at Midas in Fort Collins. Our son was shopping for a battery. Midas had the lowest quote of $79.00. The car was taken to the Fort Collins store. The battery was installed, paper work completed and our son"
"I would never recommend this Midas for any engine repair work. They told me an alternator, water pump, and starter would fix our car. Hit us with $1300.00 repair bill and then told us the engine was shot. "
Toke two days to finish the service but it was good
Great service, got job done with full schedule of other customers, prices are the best out of everyone else i called!
"My family was visiting Ft. Collins on vacation when my van began to make some strange noises the day we were scheduled to leave. We drove by Midas and decided to stop in (Thursday morning, August 16th.) The two young men working put the van on the lift, "
Checking and repairing a faulty coil pack on my car were included together on the invoice and parts here are reasonably priced. Would visit again.
Highly recommend Midas for all service needs.
THey took the time to take a look at my car and soothe my fears that there was something going wrong (there wasn't)! They have great customer service here and the manager was very kind and straightforward about the wait times, which I appreciated.
Giving 1 Star only because zero is not an option. Brought my Buick in for an oil change and to diagnose the Check Engine Light. Everything seemed to go as normal. Was told not to worry about the light as it just needed to be reset by the Dealership. Brough
Very friendly, prompt, and courteous
"The oil change was great and timely all was fine till they try to tell me all the things that are wrong with the car. I have a mechanic who won't try to bleed me dry. Half of the problems they pointed out, were not a problem, just a way to get some extra"
"came in for a basic oil change, that was fine. I was asked if I wanted a courtesy inspection performed. Of course, this is a 2 way offer - it helps me to see what else is going on with my vehicle, but also helps get them more work - no worries, I agreed to"
" Auto repairs are generally not a pleasant experience, Ray and his team gave me exceptionally great customer service. I was able to get a same day appointment and a ride to my office. Repairs and costs were unexplained to me in detail, and best of all they"
"Just wanted to say thank you to Major and his team, they went beyond and above expectations to get the job done and I will be a returning customer!!! I would recommend this place to anyone I know!"
Good service oils change 12/5/2017
We have been taking our cars and trucks to this shop here and in Ft Collins and Cheyenne since 2002. On many occasions I have seen these people perform work on cars for people who when finished are surprised and happy to find out that the prior costly rep
I stopped at Midas( after being told by another place they couldn't get me in until after Wednesday) to have my headlight replaced. They got me right in and had it replaced in 10 minutes. The guy at the counter was friendly and even asked about my kids who
They have new management the manager Ray way amazing and gave great information about my truck. I usually get ripped off and he gave me knowledge on what really needed to be done I would recommend this place in a heart beat. They will not lie and try t
"I went on vacation this week, & couldn't get get. station air hoses to go to 75#. I took my truck to So. College, & asked if they would air my tires. They said yes, did so immediately, & refused payment. I don't forget favors given."
Awesome service. Ron is very professional and courteous. Very satisfied with the service.
"I just wanted to take a minute to again commend Ron and the crew at Midas in Fort Collins on extraordinary service. Every time, without fail, the service is fast and high quality and the staff is just all-around awesome! Thanks again!"
"This branch is amazing. Ron is straight forward and honest about repairs, the mechanics are kind and efficient. It is so nice to know that I'm in good hands when I get my car serviced here!!"
The first time I brought my vehicle to Midas was simply a matter on convenience: I could drop my car off in the morning and take the Max to class at CSU to avoid interrupting my schedule. The service at this shop has always been top-notch. The technician
"I got an oil change. Very polite employees, helpful and caring. Very fast service!!!! I will always use Mida as my trusted car service.... THANK YOU FORT COLLINS MIDAS! See you today to change my breaks! :-)"
Went in for oil change. They tried to sell me stuff that was not needed at a very high rate. To top it off they overfilled my crankcase as well as did not tighten the filter or the drain plug. I had to call the corporate office to get an apology.
"Ruth and everyone at Midas was very accommodating and helpful, they went out of their way to get my oil adapter fixed that another oil change place broke and did it at a very affordable price. I have since bought a new car but will bring all my future car"
I brought my car here a few weeks ago for some brake work and an oil change (to the tune of $650) only to take my car home and find that the tail lights wouldn't turn off. It was past business hours at the time so I called with the intent of leaving a mess
Midas staff was helpful and very courteous. They even offer a shuttle to take you where you need to be and pick you up after the vehicle is done. Would recommend this Midas to anyone in the area.
"Hello Midas!I have a compliment for one of your manager's that is waaaaay over due!I was assisted by Keli Van Cleave in Fort Collins, Co back in December. While I am a very successful business woman, when it comes to cars I need to be talked to like I am 3"
Kelli & the crew at Midas are excellent! They take the time to explain what's wrong or what needs to be fixed with your vehicle in a way that you can understand and appreciate. Flexible enough to work with you on scheduling and re-scheduling. These guys wi
Horrible customer service* Don't waste your time with this shop* I brought my car into the Fort Collins Midas because the Midas muffler was loud. They replaced the muffler for the standard *50 fee because it was out of warranty. The next morning I had a fl
"I have gone to this Midas store many times, and I have always had excellent service and paid a very fair price. Mostly I went in for oil changes, but whenever my car had a little extra trouble I took it there and could rest at ease with their work and the "
"This Midas location is great. The manager *Kelly I believe* is very friendly and knowledgable, and the staff actually took me out to my car and SHOWED me the problem as they explained. I've never had a car place do that before* It was really nice of them t"
"This location has a very knowledgable, experienced exhaust technician that is willing to work with you and design/build what you need. They apparently do a lot of ""old school"" hot rod work as well. And, they are open late. I will use them again and highly "
"We could not be more pleased with our experience at the Fort Collins, CO Midas location and the manager, Keli. Our daughter/friends were traveling cross country and had a traffic accident in FC and needed assistance to make the venicle driveable back home"
"I would highly recommend Midas. They conducted bussiness with a professional ,confident and friendly manner. They were very helpful , did reseach and everything they could to help me with a car issue, Thank you Midas!"
