I called this morning and they were happy to get me scheduled same day. The service took hardly any time and was a good value. The owner Tom was extremely pleasant and helpful.
Theyāre very quick to help. I never have to wait long and they can quickly guess the problem accurately. They work quickly and Iāve never had any trouble afterward with the repairs.
The guys here always take great care of my car, which is why I've been a loyal customer for five years now. This time around my products were under warranty, and after completion of services my car is noticeably driving much better than before. Thankful for this team.
Friendly and knowledgeable when presented with the issues that the vehicle was having. Able to locate a replacement battery and suggested I speak to the dealership about any warranty. After doing so I came back to this location for the actual battery replacement. Good service brought me back.
Check in was easy professional and accommodating
Service was very prompt and thorough. It was just an oil change, but I appreciated the additional checklist of other items the technicians took a look at while I was there, especially as I was leaving on a trip in just a couple of days. I did have a small problem making the appointment as I tried to schedule it online, which indicated I would get an email response in 1/2 hour. That never happened, so after waiting an additional 1 1/2 hours I just drove down to the store an made the appointment in person.
Easy to schedule, check-in process was quick and clearly explained, great work and completed the same day!
I wish I could remember the managers name but he literally is such a nice guy and always really helpful
Tom and Jose are always great. Tom took care of the oil change and explained that my brakes were good and gave some advice on the engine.
They had a great deal and price compared to other shops that were outrageously over priced
Love this location- they have taken good care of my family for years
I was highly satisfied with how easy it was to schedule an appointment but I was also highly impressed with the quality of the customer service. What was going on with my car was explained to me extremely well and it was far above my expectations. I will definitely be returning to this Midas location.
Jose was very patient, understanding and empathetic to me, and didn't treat me as a nuisance when I asked a lot of questions. I appreciate how he took his time to explain to me, and how he provided such efficient, and quality customer care and car repair care. The repairs didn't take too long considering the extensive repairs needed. I definitely plan on returning for the rest of the repairs, when I can afford them, and I also already recommend this location to my friends. Thank you so much. 😁
Very prompt in service, professional and direct
Customer service was excellent, and the technician did a fine job.
This is my 3rd time returning to this location. The owner respected my lack of knowledge and communicated with both my dad and I, separately calling the both of us. I got several update calls during my visit and was given detailed quotes and information throughout the process! The owner and staff have always made me feel comfortable and at ease even when there are unexpected finds. I recommend this location to anyone I know who needs car work done. Great location, great services and a great owner/ staff!
TOM IS ALWAYS NICE AND GIVE GREAT CUSTOMER SERVICE. The waiting is never bad because they provide comfortable seating and thereās a lot of places to shop in the area. The prices are also good compared to other shops in the area.
Jose has a very high standard of customer service and honesty. I go to this location just because of him.
Iāve been here before and had a pleasant experience so I decided to come back. The manager Jose walked me through the process and broke down the pricing for me. He did his best to give me the best and fairest price and Iām very satisfied with my service.
This is the best mechanic service in the entire city/county. Can't be beat.
I was in and out in a few minutes and the service was friendly and attentive.
Everything. Jose is the best
Jose is always friendly and always makes time to help customers.
They were honest, they told me my brake pads were still good for about 1 year. Problem was that the rotors were warped. Rotors were machined to correct the problem. I was in and out in less than 2 hours. Price for the service was fair.
Booking the appointment on line worked very well. The call-back was timely. Tom clearly understood my somewhat complex situation and communicated effectively.
My car is running great, the engine sounds like new, the breaks are tight, everything seems good
outstanding service by the entire team. Jose was awesome.
Quick service. Knowledgeable staff. No problems. Far prices
My appointment time was honored, the service was fast and efficient
My cover to fuel injector was never replaced and is missing.
I was happy that I could schedule ahead of time and not worry about getting the car in. The guys there are always courteous and helpful with any questions asked. Very pleased with the time it took to have the work done.
I believe the prices now days are over price, especially to the people that are struggling with life and here in California. Especially for just an oil change. I get, that everyone needs to be paid but come on. An oil change. Thereās other places that people referred me to after I went and told them how much it was to change my oil. I even went to valaline and those prices are expensive. Thatās one reason I said heck no, and I went to Midas.
Ease of scheduling. Efficient staff pleasant. Informative
Jose the manager was very helpful explaining about my exhaust manifold
Jose Rueles went above and beyond to help me.
Great Manager and friendly associates. Communication is key and the manager did an excellent job of it.
As always a great service! Just before a trip I got an oil change and a pre-trip check. During check they found I needed a serpentine belt and a.part. Just got back from my trip and my car was 100%!Thanks Midas for the great service !!!!
I took my car in over the weekend expecting the worse dealing with some noisy annoying brakes. Vince was able to get me in right away and was transparent in the services recommended for my vehicle. Great communication makes for a happy customer!
" I brought my auto here , for the second time ! They are efficient, reputable, have excellent customer service , and they receive these aforementioned accolades and more ! I would recommend this Superlative Auto Repair Shop , to anyone ! They?re Exception"
"We?ve been taking our vehicles to this Midas for 20* years. The most valuable thing that we?ve enjoyed from Jose, Vince and their team is their honesty. They always give us the truth about the condition of our cars. Also they are always available such tha"
No pressure!!! Only get what you need - thanks!Quick and clean !I will definitely tell my friends !Thanks !
These guys did a great job. Their professionalism and straight forwardness are worth the little extra price to have a peace of mind that the job was done right.
Tom and Jose are great! I've brought in 3 vehicles here for repairs. It's great when you have a place you trust. I would recommend Midas to everyone!
Tom and Jose always take great care of me and my vehicle. I trust them over the dealership to perform all my maintenance work. Great work and even better prices. I highly recommend this shop!
"I have been coming to Midas for many many years. They are honest & knowledgeable...sometimes as women, mechanic shops see $$$$ signs and try to pressure you to get additional things done. Never here. They give you the facts and let you decide what works fo"
We are 75 year old customers who had a dead battery in the middle of COVID-19 ! MIDAS came to our rescue with prompt action and excellent service. These guys are great and we highly recommend.
Very quick and courteous service. Will return.
I have been going to this Midas shop on Friars Rd for years. These guys are the absolute best for honesty and their service on cars . Very knowledgeable and very polite. These guys are great I can?t express my gratitude enough ?????????
The elder gentleman behind the counter was very rude. It was our first time coming to this place and wanted to get an oils change. Did a request online for an appointment? It was our first time and just the experience was just bad. All the answers that was
Took my Mazda Prodege in thinking I needed a tune up and possibly more work done. It was a pleasant surprise when they said I didn't need a tune up and a minor fix later the car runs just like new. Thank you for being honest.
"I would definately recommend Midas to my friends and relatives. My brother referred me to you and I was very pleased with my visit. Midas was very personable, reassuring and the price was right. I will be back in the future for my repairs. Thank you fo"
I?ve been going there for years and never had any problem amazing service I love the customer service I know the people they work there
"This is the 2nd follow-up review, after my initial review about 6 months ago. Since my last follow-up, a manager from Midas contacted me to offer me a $25 gift certificate in order to ""gain my trust back."" But as the conversation progressed, I let him keep"
"Was in and out like the wind. :)Great Service, Jerry :)"
Had my rear pads and rotors changed. Squeeked immediately. Was told it would go away and then told it was the front brakes. It IS the back brakes! Came back 3 times and still haven?t fixed it. I?ve spent almost 7 hours and counting at this store just t
"Great service, mechanic also always follow up"
"This is a follow up to my previous review a couple to months ago about Midas at Kearny Mesa, San diego, in which I described how I found out after an oil change there, that all the fluids in my cat were too low to include the oil. I attempted to talk with "
the shop has helped accommodate my odd schedule
"Long time customer of this Midas. They're very honest, never pitching fixes I don't need. This time just needed a few sensors that were tripping my check engine light. Necessary, no, but inexpensive and worth the piece of mind. "
I must say that this is the best Midas I have ever been to. The General Manager Jose is the guy for the job he answered all my questions and helped me out a great deal on my car.
"They are consistent, kind, professional and honest. "
Tom and Jose take the best care of my vehicles.
Excellent service in a very timely manner with very friendly knowledgeable people. What more could one want? I highly recommend the Midas on Friars Road in San Diego!! ??
"We had extensive service done on our 2012 Honda CRV. The work included 100,000 mile service. (Brakes front and back, spark plugs, oil, fluids, etc. All work was done in in an excellent manner and very timely. We are very pleased and would recommend this M"
I was recommended to this Midas by a neighbor. They gave me an honest assessment of what was needed for my vehicle and didn?t hassle me with the BS. I drove from Chula Vista for the services needed for my car. Highly recommended this location.
"Everything I need, I come here first, oil change, coil spring making nose, I come here first It's no BS, their honest and tell ya how it is. The coil spring issue, they checked it for me and he said it should be covered under warranty with some new cars..."
Welcomed as soon as I pulled in. Greeted with a smile. Oil change done timely. Did NOT attempt to sell me something completely unrelated to my oil change. Refreshing...I?ll be back.
I am a 70 year old woman who recently had issues with my car overheating. I asked my son to take it to Midas and have it checked out. My car was fixed and I wasn't charged a dime. I love you guys and will never take my car anywhere else. I will recommend y
replaced coils & drives much better.
No matter what I have taken my truck to Midas for they do great work. I have never had to take my truck back to Midas for the same job. I would highly recommend this location for any repair issue.
They found the problem with my vehicle and gave me a great price to fix it . The staff was great thanks alot.
All was great w staff & all work performed as said.
The Midas Men all performed great. Got my sled new mufflers & shocks.
"Jos? is the star of this shop and company. Our family has been taking our cars to him for 10 years. He knows cars and customer service. Profesional, friendly, HONEST, and takes care of the problem in a timely manner. Midas pricing is fair if not less than "
"Took car for oil change/ check groaning noise. They said that the power steering pump needed to be replaced, which is a lie, because all the pump needed was add fuel to it, which they didn't do, even though it was part of the oil change."
So far all my dealings with this location have been good and prices are competitive. They are also friendly and will give helpful advice to DIY mechanic like me (within reason of course).Had one issue with a repair on company vehicle which I doubt was mec
"George the manager was unprofessional and rude, not letting them touch my vehicle. It seemed he hates his job and doesn't want to help the customer. "
Was towed in with a dead battery and was helped immediately. Was serviced and on my way in 30 minutes.
From setting an appointment and getting a confirmation call and being the last service of the day. Shop is very efficient and thorough and staff is very amicable. Thanks.
"I found this Midas last year sometime after having lived in San Diego for 5 years. I have not gone anywhere else since. Brian, Jose, Tom and George have been my incredible each and everytime. They are extremely trustworthy and don't plan on taking my Ho"
"I was getting my truck serviced one day at Midas when Jose, the store manager showed me another truck that was being serviced that was for sale. He said it was his customer's truck and that it was impeccably serviced by his shop for years, and was in perf"
"I say lack of care and effort due to the fact that I am a regular there and they didn't seem to care about that. I asked some questions and only got excuses in return.Now what happened was I went in for an oil change, a ""Speedee oil change"" I thought it wo"
"The mechanic was fast, and very good, did everything quickly and well! I will be back!"