Good price for my oil change other places where charging way to much for sure bring in my others cars thanks
A complete and clear breakdown of all charges. I felt pressured to just go along with the pricing. Midas employee was irritated when I asked questions. $800.00 for a break job is extremely unreasonable.
Great service, price and convenient location. Work was done quickly in a timely manner. Also nice knowing this is a complete auto center able to fix most issues they may encounter.
Their assistance was quick and very informative, I felt comfortable leaving my vehicle with them and was assisted very quickly, definitely going to be using them again for future maintenance and projects.
See was very helpful and kind
Why would you charge a ridiculous price for using a credit card. Absurd !!!! I didn’t pay it because Jason and Zee waived it for me. And I’m glad they did.
I didnt like the fact that I was tricked I to paying cash. I never have cash on me, just happened to be in the area and came from the bank. Charging additional pricing % to use a card might not be a big total on an oil change, but it would definitely keep me from doing any extensive work here. A place that pushes cash seems shady
Great storeZ and Rob and manager top guys!!!
I received a text from Jason. Good timing as my mother felt she had a problem with her brakes and just after that she broke her arm and hadn’t been able to drive. I made the appt earlier than you were open, dropped the keys through the door slot, and by noon the car was given a thorough inspection and fixed. They informed me that part of the work was related to a recall bulletin that was expired. I was able to call my local dealership and get it covered and we are very happy with our service here. Thank you Jason and Team!
Honest and trustworthy. Incredibly professional and dedicated customer service. I trust these guys and that a difficult statement to say in the car repair industry.
Manager Jason and Manager Rob couldn’t be more awesome than they were. I feel the love they have for helping people and the love of their professions, truely shines thru. My family has been going to the same repair shop for many years and realized that these 2,men took better care of our vehicles in only 3 visits then we received in all the years we were going elsewhere. Thank u for having knowledgeable personable and professional people at our Midas shop.
My car got fixed in 1 day and they told me everything they did to it
Fast service and job seems to be done well at a decent price for the work done
Professional and friendly
The improvement of the driving experience was obvious immediately after I left the location. One of my pet peeves is failure of service persons To center the steering wheel, and in this case, it was centered perfectly!
Able to accommodate my last minute schedule and were patient with my rescheduling.
Customer service was exceptional
my dealership told me I needed new brakes. And so I told them that I would find another break company. I shopped around and made a lot of calls… And I ended up with Midas and I was very pleased. Pleased, because they told me I did not need new brakes, but my brakes were 75% excellent. which is shocking for me and I will be going back to my dealership and telling them what happened.
I was a walk in and everything went smooth and quick.
Everyone was helpful, just not my choice of place to go. Everything was good though.
Very professional. The manager Jaeson is very helpful and personable.
I had a previous terrible experience at American Tire where i almost got scammed out of 600$. I had the opposite experience at Midas. They were helpful, friendly, had product on hand that was needed, and went above and beyond for customer service. I am thoroughly satisfied with my experience at Midas.
Satisfied with the service
Dee was friendly and respectful of all of needs in a timely manner. Clean shop and not unprofessional, like the other guy Midas shop over there on Edinger. That shop on Edinger was a mess and I wouldn’t let them work on my lawnmower.
The employees at this Midas is always friendly and communicative. The services are are quick and the prices are great! They offer online coupons and never try to oversell you anything. I always know what I’m getting when I come here and I’ll keep coming back.
I was highly satisfied. Thank you...
It was too expensive and then i had a problem so they put in a new filter and changed me more for that.
Great service from the store manager
As usual nothing but the best service
The service was really good plus the customer service was amazing Zee the manager was really nice
The service was excellent. I appreciated that my car was personally inspected by the manager to make sure that the problem was not actually the transmission and just needed new tires. It saved me a lot of money. Thanks for your honesty!!
I was able to take advantage of the buy 2 tires get 2 tires free. The drop-off and pick up went smoothly. On the phone, the person helping me was very helpful and wanted to make sure I got the best price.
I went in to get all my four tires replaced with brand new tires and one tire was put on incorrectly by the employee he drove it around as well and brought it back to me and let me drive home like that and by the time I got home from the tire shop after buying brand new tires one was so flat I had almost ruined my rim and completely messed up the brand new tire.
The manager on site, Jaeson I believe, was very pleasant and gave me regular updates on the work being done. At the time of pick-up, he noticed a sound in the breaks that he wanted to look at deeper, so I left the car overnight and he addressed in the morning. An old spring in the break system broke, so I am thankful I did not leave with the car. Great job, thank you!
Zee gave us excellent customer service. I arrived with a dead battery in my 2021. Audi Q3 on a Saturday morning, and left the shop with a new battery installed about 2 hours later! We could not be more satisfied with the service we receive at the Midas in Orange, California!
Very good communication prior to appointment about parts and times. The setup in the store was convenient for me to work from while I waited for my car.
Excellent service & good price
The guys are very nice and friendly and get the job done right. Very satisfied with this Midas shop. Thank you for your service :)
Credit me what I paid for the diagnostic. I came with a diagnosis from the person who did my smog and was pressured into getting another diagnosis from midas
If money is spent to fix the problem then the problem should be resolved. Instead, I was presented with possibilities of the issue after the initial payments did not fix the vehicle. When I told the Midas employee I would consider selling it, they offered me the amount that I had initially paid to service my car. Essentially just refunding me and giving the car away for free. Very disappointing. That being said, everyone was friendly but that wasn’t the issue at hand. The issue was if I was going to pay money to fix the problem, I shouldn’t have been given bogus resolutions. Especially after taking the vehicle to THREE different Midas locations.
It is difficult to find a mechanic that you trust and feel comfortable with. I like this location for servicing any of the basic needs of my automobile and recommend it to friends and family.
Zee, Jaeson and their team are very polite and know what they are doing. Very satisfied with their service.
Friendly personable staff. Easy explanation of what my car needed. Super fast fixing of car.
I have taken two of my families cars there and they go the extra mile. They do what is needed and communicate along the way.
So far all experiences are good. Can't complain
Zee was very helpful and friendly. Service was faster than expected.
Personnel was very thorough and helpful answering my questions.
When I called for pricing, it wasn’t made clear that the price already included a coupon discount. I brought a coupon with me and expected to pay $50 less and was disappointed
Courteous, explained in clear terms what work was needed and the costs involved. The work was completed in a timely manner and I was very satisfied with the results. The mechanic also noticed a belt in bad condition that needed replacing, which they replaced with my approval. I feel the costs were fair for the work they did. I would feel comfortable taking my vehicle there again.
From scheduling to car ready the crew did a great job. They are kind and respectful. Thanks great work everyone.
Top notched customer from the inquiry call to after vehicle pick-up. I even got a follow-up text from Jaeson a couple of days after my vehicle was picked-up to verify that everything was OK. EXTREMELY IMPRESSED!
I returned to this location after having many services done at a different location. The majority of the services I've had done, needed to be redone. I decided to return to the store I used to use even though the store that's given me problems is within walking distance to my home.
Zee was so professional. I felt very comfortable with how he explained everything. Very honest. Will definitely return for my cars needs. Very satisfied.
Although my dad is an existing customer with Midas, it was my first time to experience the good customer service with Midas when I brought his car for an oil change. I hope it stays the same when I come back and get my next oil change. Thank you
Easy, they got the job done quickly and paid attention to detail
Everyone at my Midas store is so helpful and beyond family. They go out of their way to make sure that I am completely satisfied and I feel so appreciate it as a customer.
It was very easy. They also explained to me that I could rotate tires on a front wheel drive car, which another auto shop said you couldn't.
Thank you for letting me come up in a short notice to get my car oil change. Thank you
Great customer service, good value, and work was completed as promised on schedule!
Si estuve satisfecho mucho buen trato lugar limpio
I experienced a car malfunction while I was still in their parking lot. They checked the "check engine light" and let me know what the problem was and gave me some instruction on how to repair it. The service I originally went there for was free, so I appreciated the efforts they took to diagnoses the problem.
The whole staff was great, from start to finish
Great service and communication
Jaeson always goes above and beyond. The service and price is always fair and the wait wasn’t long. My mom and I always come here and always refer anyone who need car maintenance over to Midas
The gentleman working the front desk (Manager?) was very friendly, knowledgeable and professional. At no time did I feel pressured to purchase any products or services. I received what I went there to get and I left there a happy customer.
Adriana SMH - Feedback and service you can trust
I feel I’m getting honest reports and decent options to my car issues. Prices are reasonable. Time frame of work has been/was reasonable. Restroom is available. Coffee is a plus!
They found the problem in a short time and fixed another problem that I didn’t know I had
I went in for inspection on my vehicle’s suspension. They explained everything very well and did a great job getting me back on the road!
Very professional staff, very pleased with the service.
In previous visits, my tire rotation was included with oil change. This time, is was 19.99 to have my tires rotated and not included with the oil change service. Very disappointing given cost of oil change these days.
Z and Jaeson always are on point with providing the best customer service. I am certain the entire team is well rounded and communicate just as well, just they are the two my husband, my daughter and I have dealt with. What I appreciate the most is the honesty...that is stellar service. HIGHLY recommend this Midas location for any vehicle needs.
Estuve satisfecho por el cupón de Midas para el cambio de aceite sin este cupón no sería Midas una de mis primeras opciones para hacer el servicio a mi auto
The service on my car and customer service provided at this location was beyond excellent! Jason and his team were incredible to work with and I honestly couldn’t have asked for better service. I will continue to call and get Jason‘s help on any issues with my car. What an excellent employee he is and deserves the praise! I could not be happier with the service at this mitis!
Since I didn’t have an appointment they made time for me and very professional.
Highly satisfied with my experience with midas came from pedro the technician he explained everything that was going to be done to my vehicle and to the entire office staff all around great location
I visited Midas for free etching on my catalytic converter and the experience was great. The gentleman who helped me was very nice, communicated my wait time and took great care of me since I had my young son with me. Thank you Midas for helping the community in this way.
Jaesón was spectacular! For once I didn’t feel like I was being taken advantage of and he quickly, elegantly, confidently explained what my car needed and why.
Management was efficient and communicated well. The waiting room was comfortable as car was repaired.This is a great location!
Honest and reasonable prices. Associates were always kind and available when I called to check in on the vehicle. The owner spent extra time talking me through a tough issue.
"I took my 2006 Crown Victory in and I wanted it checked out for any kind of safety issue, the service manager was very honest and only charged me for the service my car needed, I was very impressed with him and his team ,we will have them do all the work o"
The guys at this Midas in orange have seen me at least 20 times in the last month. And each time they went above and beyond to give me my vehicle back and a timely manner as well as diagnose each problem that was put forth. They've helped me out on price. They have been just over the top superb I will keep returning to this Midas for their quality of service and work.
Horrible To expensive don?t waste your money or time here!
"Visited the Orange location on October 15, 2021 for what we thought would be brake pads. Upon inspection, we learned that one of the front rotors was badly damaged, apparently due to previous car owner using the wrong size pads. Just want to let people kno"
If u have A small job like an oil change or something then I guess you can go to them and you won?t have any problems I am the other hand have a car which needed diagnostics as well as my car was turning off right in the middle of driving it needless to sa
I went in (1st time) on a $25 coupon for oil change & tire rotation- I was told my car used synthetic oil only- ok I believe you- up to $55 still ok .. then mechanic breaks a part & I have to pay to replace...hmm kinda ok I guess- then they didn?t even rot
I accidentally landed at Midas today because my tire was flat and had a slow leak. I am so glad I did. These guys are awesome. They matched the price fir oil change with where I usually go and also fixed my tire and replaced my oil cap at no charge. The gu
"The guys at this shop helped me out in an emergency situation. I was on my way to a job interview when my tire blew out. They had a tire in stock, were able to change it and get me on my way. The only negative was that they charged an extra $30 for road ha"
Absolutely amazing group of individuals. The manger was so kind and explained to me what was most likely happening with my tranny. Advised me where to bring it. AND did not charge me for the diagnostic. Efficient in every way and very honest so that was a
"Midas of Orange is my go to for all our car repairs. They are honest and trustworthy. Johnny and Carlos always go out of their way to do great work at much reasonable prices compared to the dealerships. We have done car repairs, brakes, shocks, Airconditio"
Great job and fast service
"This place is awesome Always friendly, helpful and very honest with you on what?s wrong with your car Get you in and out fast tooJohnny the Manager great customer service"
"We had another terrific experience at this Midas. John and his crew are very professional, nice and helpful. My son was extremely pleased with the work they did on his brakes. Thank you once again John."
"We went to Midas for the first time last week. John was able to squeeze us in he and his team did a outstanding job. They we?re done when they told us they would be done. He?s very professional and nice, he explained everything in detail. My daughter and "
John is alway friendly and gets the job done efficiently. He contacts me to left me know if anything else is needed. The turn around time is amazing. I always recommend this location to any and everyone that is in need of service.
"I've been bringing my cars to Midas in Orange for years because of the professionalism and customer care ""Johnny"" & his crew brings to this repair facility. He has always been curtious and up front with what repairs are needed along with a fair price. It's"
"I have been a customer at this Midas location for over ten years now. John and the crew there are always very friendly, professional and helpful. I highly recommend them and will continue to bring my car for service!"
"I arrived at my appointment on time for an oil change. The person that did my oil change, was about 20 minutes late getting to work because there was an accident on the freeway. As a single mom, I was happy to see him putting air in my tires since I hardly"
"Knowledgeable,Timely,Customer friendly andProfessional"
"Ready on time, reasonably priced, well done repair.Friendly staff. Knowledgeable mechanic."
Years of Great service at Great prices with Wonderful people.
"Take your ride over to Midas for all your vehicle works. Speak with John and he'll handle you fa sho!**thanks my man for always hooking it up, appreciate you!!"
I will come back again. Thanks
"Got good and fair service at this location, I am going to be a return customer, bottom line is it's hard to find honesty in car repair and service these days , John and his team won my trust ."
Always a great experience John was very helpful like always and im very satisfied with the quality of work done to my car
"Do not come here pass it up, there is a reason the lot is empty. They wanted to charge $69.99 for a oil change. For a Hyundai Elantra.... The English is horrible so bad I thought he said 16.99. Never again "
"Had an exhaust system installed previously then had special exhaust tips installed today. Carlos is the BEST at this, as some cutting and welding was required. I'm so pleased that the tips were installed the RIGHT way and to my specific preferences! Qua"
"I called in the evening to this location that happened to be open later. I was told they would be closing, but if I got there by 5:30pm that they would take care of me. I arrived at 5:25pm, and was told a couple lies by staff on duty ultimately denying m"
Very professional & a very clean place. I would recommend there place to anyone. the work was done before they said it would be done. (GREAT WORK GUYS)