Cathedral City, CA Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in Cathedral City. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your Cathedral City, CA auto repair and service destination.
Need an Oil Change in Cathedral City, CA?
Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas Ramon Road to prolong the life of your car with our exceptional vehicle maintenance. Learn More
Cathedral City Brake Repair
For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in Cathedral City today and drive with confidence. Learn More
Tire Balancing & Repair Services in Cathedral City
Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in Cathedral City, CA, our experts ensure your tires are safe in your car, truck, or SUV. Learn More
Cathedral City Wheel Alignment & Suspension Services
Experiencing handling issues? Trust Midas in Cathedral City, CA, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More
Car, Truck, SUV and EV Tires in Cathedral City
Searching for dependable tire options in Cathedral City? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More
Check Engine Light Diagnosis in Cathedral City
Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More
Cathedral City Muffler and Exhaust Services
Experiencing smoke, noise, or other exhaust system problems? Visit Midas in Cathedral City for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More
Routine Auto Maintenance and Repairs in Cathedral City
Count on Midas in Cathedral City, CA for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More
Car A/C Recharge & Heating Repair in Cathedral City, CA
Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas Ramon Road regularly maintenance your AC system so it operates at its peak performance level. Learn More
Car Batteries & Auto Electrical Services in Cathedral City
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas Ramon Road. Our skilled mechanics in Cathedral City, CA diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More
Programs
ASE Certified
Motorists Assurance Program
Amenities
WiFi
Coffee
Magazines
Spanish
Online Appointments Available
Online Estimates Available
Online Tire Shopping Available
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Payment methods
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Average Rating:
408 reviews
Jsalad
Aug 03, 2024
I was quoted over 2000 dollars worth of repairs when in reality only 1 of the repairs was needed, bus is grossly overpriced, how is Midas more expensive than a dealership for a serpentine belt, as well as all my strunts are good and I’m being quoted over 300 dollars per strunt assembly, when even the dealership strut assembly is cheaper than Midas is quoting, I will never come back again, this is a shady dealership, I watched as the salesman walked around with the technician to “find problems”, had another place check out the “issues” found by Midas and turns out it was lies.
Anonymous
Jul 10, 2024
Wrong parts were delivered twice, before correct. But, 3rd time was the charm. All goos.
Harold R
Jul 05, 2024
Great professional team. Jason is very knowledgeable and went out of his way to help me get my Fiat fixed. I will be using this location for any further appointments.
Karina G
Jul 03, 2024
Sabrina James and Jason were very helpful and honest got me in and out in no time everybody was pleasant to work with made me feel welcomed ! Will definitely return for all my services hands down the best service i have received!!
Craig B.
Jul 03, 2024
They were able to quickly diagnose the problem, order parts and complete the job in a timely manner. The price was reasonable. Staff was friendly and knowledgeable.
Nick l
Jun 29, 2024
The team were very professional and kind to me. Every experience I’ve had with Midas has always been that way.
Sarah C
Jun 25, 2024
Informative, familiarity with car and account, professional and efficient.
WC
Jun 20, 2024
Highly professional...
Gino B
Jun 19, 2024
Because they figured out the problem quickly And I feel they we’re honest about issue that I was having with the AC. I have confidence in this Midas for my future maintenance. Also the service manager Jason Chandelier is really great at costumer service he makes you feel like your in good hands.
Anonymous
Jun 18, 2024
The customer service was excellent. I was in and out back on the road very grateful for their service
Mark D
Jun 17, 2024
James was excellent and very honest about our repair
Karl
Jun 17, 2024
The schedule and workmanship
ChrisS
Jun 13, 2024
All staff were courteous and professional. James was a wealth of information about my car, its maintenance and repairs that may be needed. He obviously has very diverse knowledge regarding luxury vehicles and was a great representative for Midas at this location!
Ranchoman18
Jun 12, 2024
All the staff were professional and very helpful, nice waiting room
Pabz
Jun 12, 2024
Great customer service
Vbates
Jun 05, 2024
Staff was quick and efficient. Kept me updated throughout the process
Tiki Tawny
May 30, 2024
When getting an inspection and fully service oil change with multiple requests to replace all filters including cabin AC vent filters you expect after 3 visits multiple requests you would be walked through the report and also explain why a service willing to pay extra for was ignored and the major hose from radiator reservoir to exhaust Manifold was a fake not attached surely obvious especially since having to remove the cover for the oil and if found gasket missing how do you miss a hose that falls right off. But report all hose to radiator were in perfect order
Jeff
May 30, 2024
Staff is awesome and work is ALWAYS thorough and beyond expectation!!!
Ron C.
May 25, 2024
Jason, gave 1st class customer service, work done quickly and recommendations for future maintenance.
Birgit
May 24, 2024
They always welcome you with a smile and as you are waiting they update you on your vehicle.
Teri R😉
May 15, 2024
James and staff we very friendly and knowledgeable also efficient.
Desi M.
Apr 27, 2024
The explaining of recommendations was clear and honest. Friendly and helpful staff.
ryan k
Apr 27, 2024
good service overall. previously took my car to a local mechanic and they fixed everything but the issue as to why i took my car in in the first place. midas cathedral city identified the issue with the drive axel and replaced it that day. with all repairs done, my care is running great compared to how it has been these past few months. negative was that i wasn't regularly updated throughout the process. i didn't receive calls by the time i was told to expect them so i had to call in. i never received a final call saying my car was finished so not sure how much earlier i could have picked up my car. otherwise very satisfied. good people other than lack of communication. would go back but maybe sit in the waiting room to see if that speeds things up
Desert1982
Apr 26, 2024
Review your pricing scale.For example, i was charge $75 for labor to replace a light bulb and it was done in 3 minutes.
Steve F.
Apr 25, 2024
Check in person was friendly, easy to discuss situation, flexible. Job done without attempt to upcharge.
Steven C
Apr 20, 2024
Nice people very helpful and polite. Went above and beyond.
N
Apr 18, 2024
Other than not getting my tires rotated .They were very knowledgeable.Once they got my car up it went fast n smooth.
Anonymous
Apr 17, 2024
Very professional workers
DavedA
Apr 12, 2024
Satisfied is good enough
Mike N.
Apr 11, 2024
The attention to the details of work needed was excellent. The communication of issues that came up,were conveyed in a concise manner and easily understood. Very good work on top of that.
Raymond H.
Apr 06, 2024
I had an appointment on Saturday for an oil change and inspection. Time estimate was 1.5 hours, so I waited in the office area for repairs to be completed. Actual time to start the work was 1.5 hours and total time was 2.5 hours. No updates on time required were provided during the visit. Worker apologized for the extra time required and said they were just very busy, which was true based on the number of customers trying to get repairs that morning.
Tim M.
Mar 30, 2024
James and team ALWAYS takes excellent care of me. The suggestions James makes for future fixes are always spot on.
Julie H
Mar 29, 2024
The staff were excellent. They found a possible transmission leak and brought me to the bay to take photos so I could have it checked at the dealer. They were very helpful and kind.
Dame
Mar 29, 2024
The customer service experience was amazing
Palm Springs Animal Shelter
Mar 20, 2024
Blake was very helpful and explained in detail everything they would, Battery and oil change and how much it would cost. The Shelter Van was ready on time and was the exact price he quoted. They even stored the van inside over night and locked up so we didn't have to worry about the van getting broken into. Thank you Blake. Palm Springs Animal Shelter
Ross DF
Mar 16, 2024
The staff all are excellent and professional. They should be recognized and rewarded for their efforts!
Ross DF
Mar 16, 2024
Great, professional staff, easy appointment, clear information offered.
Robert L
Mar 01, 2024
Robert was awesome and helped with my transmission leak
Papa Bear
Feb 27, 2024
I called made an appointment, brought my truck to Midas, picked it up after they called to sat it was ready... Easy!
Sher Q
Feb 22, 2024
Friendly and curtious staff. I will definitely recommend Midas to others for their car needs
Anonymous
Feb 15, 2024
Customer relations. Speaking to customers with respect and not talk to them like they do not know anything and have better communication skills.
Joseph G
Feb 14, 2024
They were very nice and helpful and was able to explain things for me easily
Gus
Feb 03, 2024
The communication was on point, every one was friendly from Sabrina, Rico and Mark
roger b
Jan 26, 2024
speedy...friendly....professional
Robbie K
Jan 18, 2024
Open communication with staff
Bryana
Jan 15, 2024
Blake and his staff were professional and helpful.
Sam E
Jan 08, 2024
Great service
AZ
Jan 02, 2024
I can always rely on Jason and Midas to take care of my needs
Chouston58
Dec 30, 2023
Always have great customer service.
Richarddhs59
Dec 22, 2023
Good service, friendly staff, pretty quick
Nicolas L
Dec 19, 2023
Apresar de no tener SITA me atendieron muy bien y rápido salideay muy satisfecho por lo rápido que isieron su trabajo gracias Midas
Jazzteach
Dec 12, 2023
Awesome service from beginning to end! Timely and informative..
John Mc Dade
Dec 07, 2023
As usual, great service and no bad surprises. This is an exceptional facility who frequently over delivers.
Great Service
Dec 01, 2023
Staff crew were super helpful!
Mj Michigan
Nov 22, 2023
The service paid for was provided, Mark was extremely efficient and proud of the finished work
Dan M
Nov 21, 2023
Staff were excellent communicators. Great listeners. Very professional. Good value overall.
Anonymous
Nov 18, 2023
The work was done quickly and properly, can't ask for more. The pricing was explained up front, there were no surprises.
Richard B
Nov 18, 2023
Jayson and crew was GREAT!!!!!
Jaguar girl
Nov 18, 2023
Have tentative people at front desk who acknowledge you when you say you have an appointment. Fire those that would rather stand around & chat with the 2 girls in the office. Don’t ignore customers when they come in and keep your word if you say you will email the quote for services needed. There was 1 guy who finally stepped up to assist me but he’s the one who promised a quote. He was very nice and cordial though.
Cynthia
Nov 17, 2023
Muy bien ni me explicaron También muy bien todo bien me trataron bien y trataron bien el servicio que tú ves durante la alineación Y y regresaría otra vez para cuando tuviera otro problema con mi carro porque te explican bien
Retired Army
Nov 09, 2023
The entire team was extremely impressive and they worked hard to get the vehicle back on the road
Bob K.
Nov 09, 2023
It all started the night before my appointment. A very friendly and cheerful Sabrina answered my call. I explained that my vehicle was a 1977 Jeep CJ5 and I just redone the entire front end and asked if they were able to accommodate me with a wheel alignment. She was uncertain but spared no time in taking the time to get me an answer she couldn't answer. She said that they would have to look at my vehicle and would determine at that time if they could align it or not. She set my appointment for the next morning at 8:30. Moving forward to the next day I was instantly greeted by a very friendly and cordial gentleman named Jason. He went outside and took my vehicle information and returned. He was very thorough in explaining the work order and pricing and would let me know if they could do the work or not. After a few minutes my Jeep was up on the rack and they began to ascertain whether or not they could complete the alignment or not. Obviously the technician was highly experienced and knew a way to do it. Due to the age of my Jeep, it was not in their computer. After about an hour they were done and my Jeep performs way better then I expected. I'm an extremely happy patron.
Linda H.
Nov 06, 2023
Coworkers sitting in back office cursing among themselves. Not mindful of customers sitting in lobby area. Coworkers should inform customers of their status. Communication is needed..
Karny K
Nov 03, 2023
Made an appointment in the morning for later that day. Got there and was checked in very quickly and Mark at the front desk is very pleasant. They got on and I was out of there. Great experience all and all.
Sekeena S
Oct 31, 2023
The associate that helped me was very nice, professional, and knowledgeable. The office assistant was very sweet to and knowledgeable as well. I appreciate the service I received and it was fast.
Pepsi
Oct 27, 2023
Do the job on time
Gabriella Rosales
Oct 25, 2023
I pay 100 dlls for aliment and 140dlls for labor buy 4 tires a d they do horrible JOB
Dale B
Oct 24, 2023
Very courteous staff, prompt service
Jack
Oct 19, 2023
The work was done quick
Andrek
Oct 06, 2023
The friendly staff. The pricing explained. The speed with which tho job was completed. The explanations about future repair meeds
Elliott
Oct 03, 2023
I've come to this location several times and it always takes twice as long as promised. I was told an hour this last time and I was there 2 hours.
Anonymous
Sep 30, 2023
The brakes sound exactly the same as when i went to get them checked. I’m dissatisfied because I spent $200 for a cleaning and lubrication, and it’s as if I paid for the free inspection.
Don A.
Sep 30, 2023
friendly and knowledgable service.Will get an estimate and compare for the next appt.
Hector S
Sep 28, 2023
the person explained me very well the process and received full attention of the issue and service was excellent
TT
Sep 26, 2023
I do not live in the area so I may visit other Midas store near me.
Lemyf f
Sep 19, 2023
Well done
R D F
Sep 12, 2023
Good staff. They deserve reward and recognition for their efforts.
Schade
Sep 09, 2023
The guys at this shop are great. I fully trust them. James is exceptional.
chouston58
Sep 01, 2023
Great Staff & techs.
2007 bmw battery issue
Aug 19, 2023
Very good business
Dk
Aug 08, 2023
Have turned it over to my attorney,
K-sizzle
Jul 29, 2023
I'm very happy with the way I was treated and professional staff that love their job and care for their customers
Repeat happy customer
Jul 28, 2023
I have been coming here for awhile and I always get a fair price, very quick service and they advise of any items of future service needs without being pushy. Friendly staff and I have never had any problems with service that was performed.
Casey
Jul 13, 2023
it was easy
Sid H
Jul 13, 2023
Friendly employees explaining what is needed. Your waiting area could have a water dispenser since we’re in the desert 🌵. Restroom available I don’t know ? Otherwise all good 👍
5*Randy
Jul 06, 2023
Warranty policy work. The part that was defective was replaced at no cost.
Greg
Jul 03, 2023
They were very courteous. Answered all questions quickly and as I waited in the waiting area I saw them treat all customers quickly and thoroughly and noticed they had a good number of repeat customers they would always greet by name.
Chip Sanchez
Jun 30, 2023
They were very clear on what I needed and didn't pressure me to buy anything else.
Greg D
Jun 29, 2023
James took care of all the sales portion of my visit , and Adolfo did amazing work on my truck all in all I’m completely satisfied with the work y’all did on my truckThank you Midas for taking care of all my vehicles!!
Don From Vermont
Jun 27, 2023
Jason did a fantastic jobs on communications and going over the the process and costs.
JIM GAETAN & BEAU GLBT
Jun 27, 2023
matched price from competitor, very good professional staff. give a sense of confidence.
BlueMoon
Jun 27, 2023
Great customer service. Very happy with everything.
Steven R
Jun 20, 2023
The associates were friendly , knowledgeable and professional. The associates did a great job.
rainbowschaser
Jun 20, 2023
Man was honest and helpful and did not price gouge me.
Rochelle P.
Jun 20, 2023
James was polite and accommodating and I noticed that he seemed extremely knowledgeable about different types of vehicles that were brought into the location while I was there waiting for my car to be serviced. I think that Midas is very lucky to have this man, James M., representing them.
John G
Jun 19, 2023
Jason was friendly, explained everything very well and was highly professional.
Earle B
Jun 17, 2023
Found a problem 3 other shops couldn't.
ArtieVas
Jun 15, 2023
I called and made an appointment on Wednesday with a women. When I came in on Thursday for my appointment she called out for the day and I checked in with someone else. My quote with him was more than what the lady told me but I said, ok. I was also told by the lady that it would take approximately 1 hour, no problem (in at 9:30am oil change was done at 10:30). Another gentleman told me that I needed a new air filter at 10:30am, no problem I said yes BUT, he did not tell me that the part was not in stock. Had he gave me that information, I would have had the work done at another time since I was already there 1 hour and had only expected to be there an hour.At 11:05 I asked how much longer the work was going to be because I still did not know that the part was not stocked. The gentleman told me then that they were waiting for the part because they had to have it ordered.I had no choice but to sit down and shut up. Five minutes later the same gentleman told me the part will be there any minute. I told him in front of the other man that failed to mention that the part was "off site", Had I known, I would her waited to get the filter done. Long story short, I was there for 2 hours
Thomas S
Jun 15, 2023
I was very happy with the service and pricing. I was so happy actually I have a 5 star google review while paying for my services. However, upon getting my car back I immediately noticed my center console was broken and lifted. I immediately went into to tell staff. Jason, the manager came out and assessed the damages. He told me he is not sure how that could have happened because only he and 1 technician drove my vehicle. The technician confirmed. Regardless, my center console was broken. It was not broken before. If it was, they would have noted it. Also, my car was previously at Audi and they can confirm it was not broken. A day later I was called to bring the vehicle by to take photos and to get a replacement. The guy at the time was the one who checked me out. He told me it was physically possible for them to have broken it as only 1 person drove the vehicle. He assured me only the technician drove the vehicle. So now they are inconsistencies. There are broken clips in my car! Anyways. It’s now been almost 2 weeks and I got have the part and have not heard back. It’s very upsetting
Marylou O
Jun 10, 2023
Staff was able to get me in right awayStaff was really friendly and treated all the customers by first name
George
Jun 08, 2023
All way well taken care of great
Lee
Jun 08, 2023
Because they don’t make me fill out stupid surveys.
CELIKA
Jun 06, 2023
THEY SCHEDULE ME AN APPOINTMENT THE SAME DAY NI CALLED.THEY ALL HAD VERY NICE ATTITUDE & EXPLAINED ME EVERYTHING WITH DETAILS. THEIR PRICES ARE VERY REASONABLE.GREAT CUSTOMER SERVICE!!
Sher
Jun 06, 2023
They are friendly and explain what needs to be done to my car in simple language so I can understand.
Moniesoto
Jun 06, 2023
Had a some issue but staff correct them with great service. Thank you kindy
Lvya
May 15, 2023
Great customer service when need service this is the place I always go
Sid H
May 11, 2023
I trust Midas for whatever my needs are. It’s close to my house, convenient location. You might update your lobby tv ( channel selection ) and maybe a water or coffee ☕️ dispenser ? Thank you 🙏
Emmajide
May 09, 2023
The manager was very professional in words and action.
Scott
May 04, 2023
The friendly and helpful staff
Julian Dewitt
May 03, 2023
I had an issue with my coolant. I did not have an appointment, I stopped in the Midas location in Cathedral City. Jason was very professional, welcoming and knowledgeable. He took fantastic care in explaining to me what issues I am having with my car and gave me advice on how to fix it. He gave me many options. He is truly amazing. I could not have had a better experience. I’m not sure what his title is at Midas, but he deserves all the praise and a raise. Thank you Jason!
Anonymous
Apr 28, 2023
The staff
Carlo
Apr 27, 2023
Communicate correct pricing, I asked a day before and it was the reason I took my car in for service. Communicate when work starts so I can make a decision to whether I want service. Paid a good $200 over what I was told and it took a lot longer than expected. Dropped off my car at 11:00am and picked up at 3-4PM.
Anonymous
Apr 27, 2023
Great experience. Communication was great and happy with the price. Greeted with a smile and I’m happy I was out of there in a timing manner
Anonymous
Apr 25, 2023
Jason was very competentProblem was solved
JW Lyle
Apr 25, 2023
Primarily, the attitude, knowledge and openness of James Mallindine, the Manager. Had he not already been the Manager I would have made the recommendation to Midas.
Shelley
Apr 24, 2023
Fast, friendly and efficient.
tlarsons
Apr 22, 2023
down to earth explanations and recommendations. Friendly, knowledgeable staff that kept me informed along the way. Comfortable.
Brian M
Apr 18, 2023
I was highly satisfied because they would answer any questions I had for them. Jason ended up helping me at the end and he did great with explaining and overall was friendly and very professional.
Thomas Folio
Apr 13, 2023
When I picked up my vehicle there was a problem that I did not have when I took it in. It was quickly diagnosed and as they had missed the issue when they did the other work, it was fixed quickly and at no additional cost
Desert princess
Apr 13, 2023
Quick great value
Donna
Apr 11, 2023
They did everything I needed done in a timely manner. They were communicative and friendly.
C.T.
Apr 07, 2023
Sabrina was really nice and easy to talk to - great customer service. James was knowledgeable and showed me pictures of parts so I could understand what he was describing. They finished the work much faster than I expected for a busy Saturday.
Mark T
Apr 07, 2023
jason Chandler is a great manager & technician with a profound understanding of the problems & a willingness to explain in detail the issue & how to solve them. Overall,one is confident & willful to proceed. Confidence comes First.
John
Apr 06, 2023
I had to have a catalytic converter protection shield put on my car. They were the most knowledgeable of the product and do it quickly completely in at a good price and kept me updated with the progress.
Anonymous
Apr 06, 2023
Exceptionally knowledgeable staff and very friendly service. We are Canadians and this has to be one of the best experiences over our 12 years of spending time here. Thank you!!!
Dennis G
Apr 04, 2023
Knowledgeable and friendly associates
V. Murray
Mar 29, 2023
Good pricing, quickly got me on the road.
Jack
Mar 29, 2023
I am highly impressed witht he honest and responsible inspection performed on my truck. I thought I might need brakes and havent had the vehicle very long. The staff at Midas looked it over and said the brakes are in great condition. Anyone else might have charged me for something anyway. I am retired now and used to do my own auto repairs but just can't. It is good to know there are honest people in teh new generation that are looking out for us. Thank you Midas and Crew at the Ramon Rd. location in Cathedral city, CA. I will be back and have already told several firends about how pleased I am.
Sam Edwardsen
Mar 28, 2023
They were all ready for me. The vehicle was done on time too.
Judy
Mar 28, 2023
When I called to schedule an appointment, the woman who assisted me I think Sabrina?, was so knowledgeable and helpful. Upon my arrival, Jason Chandler assisted me with the whole process of my options and was highly knowledgeable and friendly. I feel safer in my vehicle with the additional brake pads and discs...(came in for my AC). Everything works great. I'm a happy customer!
G Manual
Mar 28, 2023
Jason was very thorough in explaining what was needed.
SharenD
Mar 27, 2023
Professional and friendly
Rock Dr.
Mar 22, 2023
Great service provided as requested. Great communication and pleasant Manager - Jason.
Lvyagalvan
Mar 13, 2023
Great customer service this is the second time that I go and will be going back because I get great customer service and always stay in the same place when I satisfied
Chris
Mar 10, 2023
Rico, quoted me over the phone $69.99 for Full synthetic oil change on my Car. I get there for my 10:30 am appointment and the girl at front was not knowledgeable I told her I had spoke to Rico about this when I made my appointment. She had on computer $120.00+He said he didn't know it was full synthetic. That i don't understand when I asked about FULL synthetic oil change he said that he could get me fixed up and out door for$69.99+taxes. If I didn't purchase tires, brakes, rotors few months back I would be done with this location. It's people like Rico that makes u not want to come back.
Tommiet
Mar 09, 2023
Attendant was friendly and informed. Mechanism was thorough
JDokey
Mar 09, 2023
Extremely professional and friendly staff.
Kipper
Mar 09, 2023
Had confirmed appointment and was on time waited over an hour before they even looked at my carWas told they would re do the brakes due to warranty sqeek just did a temporary fix rather than what had been promised a couple of months ago
fdg
Mar 08, 2023
great customer service. Friendly
Ron
Feb 25, 2023
My appointment was kept and was on time. Price was transparent and work was done in a timely manner. Was very pleased.
Cstt
Feb 22, 2023
I don’t live in Palm Springs area
Aileen R
Feb 20, 2023
I went in for noise in the front of my vehicle, and all it needed was driver side wheel bearing replaced, but they replaced both front wheel bearings as well as both front axles . Damage the oil seal in the transmission in the process and lost transmission fluid. Had to come back and get it fixed. Just out to scam more money out of customers. And mechanics that don’t know what they’re doing.
Jim M
Feb 16, 2023
I had an unusual repair that needed to be done. We talked about the work that needed to be done and the price was fair
SweetTeddyG
Feb 13, 2023
The team were very kind and knowledgeable.
G s
Jan 27, 2023
Jason is the best very helpful you are lucky to have him
Anonymous
Jan 27, 2023
Easy and quick
steve c
Jan 25, 2023
Nice reasonable person handled the visit.
Blue honda
Jan 25, 2023
Great .. bathroom was clean … shop looks little in disarray .. my service was fantastic
Anonymous
Jan 24, 2023
good service.
Mobilvet
Jan 23, 2023
I think the techs had a hard time with the Fiat,understandably a foreign and quirky car. Overall, good experience.
Dodge ram
Jan 12, 2023
The people ,
Jack B.
Jan 11, 2023
Your staff was very professional. All of the folks that helped me were courteous, very competent, and friendly.
Garry P
Jan 10, 2023
They communicated te price and service and it was in fact eaxactly as quoted with some recommendations for future service items.
Noemi V
Jan 09, 2023
El servicio muy muy recomendable el personal muy amigable y respondían an mis preguntas sobre mi carro con facilidad. Me explicaron cada duda que tenia. Muy buen servicio excelente
Michelle
Jan 04, 2023
The representative was extremely helpful and transparent.
John doe
Jan 03, 2023
Job done well. My muffler broke & they repaired it. I live 2000 miles away in Canada so probably not coming back for service
Carole
Jan 02, 2023
Staff kind & pleasant. It was New Year’s Day, and they still took time.
N Z
Dec 30, 2022
This service by James and his techs was beyond excellent. The straightforwardness, honesty, and kindness of this location will have me considering Midas first on our next service need.
Wen Jar
Dec 30, 2022
very happy!
John_Speech_
Dec 29, 2022
Service was great and it was easy to make an appointment. I was able to see my car from my seat and they did a great full inspection of my car. They also informed me what they recommend I get done and get fixed for my next car service.
EPL
Dec 28, 2022
Great service, great customer service, good value
Rosemary M
Dec 28, 2022
First time at midas, overall experience was great everyone was pleasant and knowledgeable
Dean
Dec 27, 2022
There was good communication and sincere concern for my cost of goods
Mel C
Dec 27, 2022
James and his crew were excellent. I was kept informed about the process and given updates.Very friendly atmosphere.
RB
Dec 26, 2022
Prompt Professional Honest
Zoe N
Dec 23, 2022
First and foremost I would like to thank James and his whole team for making sure my car was fix and safe to drive my newborn home during Christmas weekend they was able to accommodate me in a great timely fashion.
Marcela P
Dec 16, 2022
James the guy at the front was the reason for such a great visit. He was prompt, knowledgeable and helpful above and beyond. Was so appreciated how he was able to get me an appt over the phone right away within five minutes of my arrival. I was super impressed
CH
Dec 15, 2022
Terrific service and Staff
Julie S
Dec 14, 2022
Customer service was excellent waiting time great.James was very helpful and professional
Frankie M
Dec 14, 2022
Great and friendly customer service!!!!I love it there
EssieM
Dec 05, 2022
Jerry or Jeremy was great and all the Techs seemed happy! Good job everyone!
Patrick C.
Dec 02, 2022
They fixed a reoccurring problem that my regular mechanic couldn't seem to find a cause for. Highly recommend these mechanics and establishment.
Kelly N
Nov 30, 2022
James was very helpful and friendly even tho it was later in the evening and I mended a battery replacement
Art P
Nov 29, 2022
Since the turnover of staff, everyone is really friendly, polite and efficient; they already know us, so it's kind of cool, it has a small waiting room but clean.
Terry Here
Nov 28, 2022
Everything when according to schedule.
Brandy
Nov 25, 2022
It’s not Midas its me. I am a hard person to highly satisfy. Im highly satisfied when I’m at an amusement park or I win a ps5 or xbox in a sweepstakes.
Don O
Nov 21, 2022
The visit was to fix an error from a prior repair, but the shop took ownership and expedited the resolution.
Reid B
Nov 21, 2022
James, the associate/manager I dealt with was VERY HELPFUL and very did his best to keep the repair costs down.
Gary Dunk
Nov 18, 2022
Was impressed with customer service, first rate and top notch
Anonymous
Nov 16, 2022
The staff was, friendly honest and knowledgeable
Dan
Nov 12, 2022
Friendly staff, good value
Anonymous
Nov 11, 2022
Great service
EMC
Nov 09, 2022
I give it 5 stars very nice and awesome people and employees and very helpful!!!! And great experience excellent strong vigilant and proactive!
M4MWEAR
Nov 08, 2022
I have new cars so they more than likely not going to require repairs for a long time
Oil Man
Nov 07, 2022
Everyone was friendly at the store. No issues with checking in and getting the paperwork started. Mechanic got my car in very quickly and performed the oil change. Manager told me of a few things that the mechanic had noticed that should be addressed on my car. Was given pricing, told manager I would get back to him when I had the opportunity to make an appointment to get the work done. No issues at all with the service.
Hard six Pontiac
Nov 05, 2022
The manager and techs kept me informed about what was needed and informed me.
Ron
Nov 04, 2022
Reliable and very friendly and helpful
Don c
Nov 03, 2022
Great service, friendly staff
robinj
Oct 29, 2022
Coupon saved me a lot of money. Tire rotation given with coupon was highly appreciated.
George
Oct 28, 2022
Both managers were very great and know there business thanks to Jason& sharron
Treasureseeker
Oct 22, 2022
Great experienced mechanic. I have an Aston Martin not many places will even work on one
Anonymous
Oct 22, 2022
Great staff
Samuel Johnston
Oct 22, 2022
Was given and estimate to get Water pump replaced and the estimate was 1200.00 which I knew was way overpriced. I went today to three places and they were all substantially lower. Champion auto was 700 out the door for the same service. Not sure if they were just trying to get us to bite since it was a Saturday but that's really unfortunate because other than that the experience was good.
Nestor
Oct 21, 2022
Nice customer service
Joe S.
Oct 19, 2022
Love the professional approach and clear explanation of my repairs.
PaulD
Oct 18, 2022
The staff at my local Midas was very helpful, quickly diagnosed my vehicles problem and then offered several options for repairing. Everyone else that I interacted with was courteous friendly and really seem to enjoy their job.
Anonymous
Oct 17, 2022
no high presure to purchase more expensive items
Mor
Oct 13, 2022
The prices were a little bit higher than i expected .
Noelani B
Oct 13, 2022
Jason and his team did a wonderful job. They explained everything to me. They were friendly and nice. They took good care of my car and replaced the parts i needed.
Anonymous
Oct 11, 2022
Thank you for your prompt attention and professionalism. Alex Rosa
Adolfo C.
Oct 11, 2022
Showed up early for my appointment, staff was very professional and checked me in immediately and work was done in the time I was told. Great communication and everyone worked with a good sense of urgency.
JasonD
Oct 10, 2022
Sharon was super professional
M6style
Oct 08, 2022
Well, first time here and was greeted with a good morning and a smile. And immediately James asked how I may be helped. And got right to it. Awesome customer service!!
Brenden B.
Oct 08, 2022
This was my third service at Midas. I am very satisfied with the service and professionalism of the staff. I will definitely have all my cars service here.
Tim M
Oct 01, 2022
Wheel Alignment was quoted at under 100.00 but tie rod was broken so cost and time were both higher. James always comes through and Jason was helpful too!
Maxine W
Oct 01, 2022
The manager Jason was polite, very professional and explained the problem with my breaks in layman's terms.
Marie-France
Oct 01, 2022
In terms of the staff I was very impressed with the level of communication.I asked several questions in regards to the vehicle inspection and all of them were answered in a very thorough and polite manner. I absolutely enjoyed James the Store manager. A very nice guy with an outstanding personality. He really loves his job and it shows. I Would most definitely go back to have my car serviced at this Minas store in Cathedral city California. Thank you very much for the wonderful service!!Marie-France Boulet760-534-3403
Emergency Garage Door
Sep 29, 2022
I was having trouble with my company truck and was needing service, but it is my only service vehicle so I needed the work done fast. Everything was fast and easy for me, from calling in and getting an appointment within an hour to getting the repairs done the same day. The kind folks at this Midas location made sure my business was down for the least amount of time possible, and I appreciate that very much.
Lynne S
Sep 28, 2022
Front desk personnel (Sharon?) was exceptional.I always felt cofident that everyone knew what they were doing.Everything repair and charge for repair was explained.I liked that there were no surprises - estimate was given over phone as total (parts labor, tax) for each repair item.Overall good experience.
Gloria R
Sep 28, 2022
All employees are friendly and very knowledgeable. They were good with communicating what was going on during the time my car was there. In fact my husband returned the next day to get his oild change and had a great experience too. He says customer service is outstanding and we will return.
Db
Sep 27, 2022
Prices were to high. I had an appointment but it took 2 and a half hours just to get the estimate. I didn't replace rotors and brakes the prices were too high
Mustang
Sep 23, 2022
The checklist I received, was very light I thought it was blank, my girlfriend said it’s not very clear, the lady folded it up and told me that it was in the envelope, didn’t have the time to explain to me what they, If I need anything else, that was on the list she was very short with me, I walked away puzzled
Jack d
Sep 23, 2022
The assistant store manager Sharron motley was super helpful
MTP
Sep 22, 2022
all was completed with the information rendered from inspection of auto
zel
Sep 20, 2022
front desk person was extremely nice and welcoming. will be returning :)
frozen toe
Sep 20, 2022
Went in for oil change and explained that I was not getting a smooth ride, but it was bumpy on left side of vehicle. After the hour long oil change (which should have taken less time) they advised I should get the tires balanced which took 1-1/2 hours longer. I was never told how long the tire balancing would take, but I was not prepared for the extra 1-1/2 hours it took or I would have rescheduled for another day. By the way, I had to stop the gentleman and ask when my car would be ready, he never updated me on when the oil change or the tire balance would be complete.
Carolee H
Sep 14, 2022
I was surprised and delighted by the service and the friendliness of the staff. This is the only place I will bring my car in the future.
Linda S
Sep 07, 2022
( The price of the oil change)
Tony C
Sep 02, 2022
I could tell that the service technician was knowledgeable. He explained the problem with my vehicle. I also have to applaud him for his honesty. Midas was recommended to me by on-line neighbor chat Next Door.
Anonymous
Sep 01, 2022
Great all around!
Anonymous
Sep 01, 2022
Y price was super expensive
Jeff M
Aug 31, 2022
I was taken care of immediately. It was fast and painless.
Angel
Aug 31, 2022
When I made the initial appointment I had to call back several times to change the times. The tech on the phone was very patient and helpful. When I got there, the lady at front desk asked me if I made an appointment and I told her yes and although they were pretty busy, she got me right in !! Wish I knew her name !! She was there the last time I went and she was just as helpful. SHOUT OUT TO THE CATHEDRAL CITY MIDAS !!! THANKS !!
Anonymous
Aug 30, 2022
I was very satisfied with the services and very satisfied with everything
Thejerseykid
Aug 29, 2022
Friendly people, fast service, good price.
Bmiller1992
Aug 26, 2022
Friendly staff, honest opinions, easy process, quick service
PatrickC
Aug 26, 2022
Have tech read service order before working on vehicle. Took 1.75 hours to do a 30 minute oil change.Then took 15 minutes to bring me my vehicle.
Keith H.
Aug 23, 2022
Just an all around good experience.
Andrea Z.
Aug 23, 2022
James your supervisor was awesome! My daughter came in for inspection on her car for Uber eats, he explained to her that her back tires needed to be replaced, which we knew that already. He took the time to explain the size and quality of the tire and how we could save money! We will be back to buy those tires at your store because of how honest James was. Great Job!
MandT
Aug 17, 2022
Did what I asked in a timely fashion
gonzo 1
Aug 16, 2022
Called and made appointment, answered phone without a wait, very knowledgable about type of oil, got scheduled and they were ready for me when I arrived, they used seat cover to get in and out of my car. Very professional and James very helpful. Will use this location next time. Only have 14500 miles and 1st oil change since I bought the car last January
Anonymous
Aug 06, 2022
The guy that serviced my car was awesome, I'm very satisfied with his work and looking forward to seeing him again
Camry2002
Aug 05, 2022
I dropped off my car at 1pm. The tech diagnosed the problem by 3pm. Car was ready next day in the morning.
Anonymous
Jul 28, 2022
Friendly service and very prepared and knowledgeable.
Mike M
Jul 26, 2022
They were very busy. Probably because they give good service. Just not accurate about how long it would take them.
Anonymous
Jul 26, 2022
Uber inspection done quickly.
Satisfaction
Jul 26, 2022
They are the best
Erin
Jul 22, 2022
Excellent customer service.
Kaitlin
Jul 22, 2022
James is the best!
Qwest ap
Jul 21, 2022
Made appointment early so my part’s would be there. Checked in waited. After a ruff inspection they found some problems. Rotors brakes, she thorougher went over everything priced it out. Said I would be back at another time. Setting up appointment next week for all fixes. Very happy with this facility.
Cynthia V
Jul 12, 2022
Fast, friendly and convenient services
Joey B.
Jul 09, 2022
Service was excellent!! I'm from out of town and had a rear stabilizer bar replaced. Was in and out actually faster than the tech told me. I've waited much longer for service at other places with an appt. Absolutely no complaints!!
B H
Jul 05, 2022
James was very friendly, efficient, knowledgeable, and explained everything frequently.Very positive experience.
Mark R
Jun 30, 2022
They explained it to me very well and took the extra time to get the job right after someone stole my catalytic converter by cuting up my exhaust pipe and the hanger mounts.
Liz
Jun 21, 2022
Jason was great explain everything well
MK K
Jun 15, 2022
Quick service and affordable price
BrendaD
Jun 15, 2022
Customer service was great. Time for oil change was great
Lee from Texas
Jun 11, 2022
Great customer service. James was excellent.
RD Frankel
Jun 11, 2022
The manager was professional, courteous and above-all… HONEST! He could have easily charged me hundreds or thousands to replace a muffler…. But it was only a splash:heat guard sheet metal that had come loose. The cost to me was a very affordable $50. He was glad to help and I was deeply relieved. This staff and manager should be proud of their integrity and rewarded and recognized for their efforts.
Anonymous
Jun 10, 2022
Very professional knowledgeable and articulate.i will definitely return n Recomend midas to everyone I come across that is in need of professionals.
Max
Jun 10, 2022
jason and James were excellent from start to finish for my muffler repleacement . They even helped my 92 year old dad look under the vehicle on the hoist to show the problem and solution. excellent communicationand customer service and value.
WilliamS
Jun 08, 2022
James was exceptionally friendly and kept me abreast of the status on my car.
jimbo
Jun 06, 2022
they strive to do quality work. Both the brakes, and the oil change was done with the care for the customer..... Couldn't ask for a better job.
BryanH
Jun 03, 2022
James. He is an asset and I hope you pay him well.
Stumpy
May 31, 2022
Went in for an Uber inspection. Not a long wait, 20 minutes. Checked out, lady checking me out was very informative on other services they offer.
Don O
May 31, 2022
Customer service was excellent
Gilahu
May 28, 2022
Jason was very professional.Excellent service.
Ruben rea
May 27, 2022
Excellent
L.Dewell
May 26, 2022
My husband was tired after a two day flight. The man and woman that helped us were patient with him even though our vehicle didn’t pass a certain code. The man that inspected our vehicle smiled as we entered, but stated he wasn’t allowed to talk to us about our results. A very busy location, however, did not make us feel rushed. The lady that answered the phone allowed me to make an appt within two hours, which is always appreciated.
Rameen
May 24, 2022
I clicked on the coupon button on the email from Midas and said tire and oil change at 25.99 yet the gentleman quoted me at $105. When I showed the coupon he said he never have seen it!!! His supervisor came he also was questioning the coupon I showed by clicking the bottom of the email. Finally they got it done .
Ed P.
May 13, 2022
Excellent overall experience. Friendly & knowledgeable staff who never oversell. I trust their recommendations and appreciate their honesty and reliability. My first amazing Midas experience was in Cathedral City, CA. Them when I moved to the coast, located the Encinitas shop who are just as fantastic. They both have all my business. Great job!!
Nancy
May 11, 2022
I paid over $1000.00 for this service and no one bothered to test drive the vehicle to hear any possible abnormalities ?
Undonepeach092781
May 10, 2022
Got me in and out quickly. Very helpful and knowledgeable staff.
Timr
May 10, 2022
Everything was explained and completed in a timely manner. The staff was very courteous and accommodating.
Grant
May 06, 2022
When it is impossible to provide the service requested comminicate this at check-in so as to give the customer the option to return at a later time, moreover when the repair or service hits a snag communicate.
Gregg
May 04, 2022
James, the attendant was friendly and pointed out that my tires weren't worn enough for a tire rotation which I appreciated. He also re attached a cover under the rear wheel that had lost a bolt.
RacerX
May 03, 2022
David and James were Great. Thank You
Scott from Laguna
May 03, 2022
My Catalytic converter was stolen. The Catalytic converter is obsolete. The staff is working with a state referee and are following up with my every 2 days as we work through this process with the state.
Jim d
Apr 27, 2022
Very professional knowledge and friendly
Anonymous
Apr 23, 2022
Good job
Millie
Apr 22, 2022
James is an amazing employee. He went above and beyond to make sure I made it home.
Óscar Lerma
Apr 20, 2022
No comment.!!
Anonymous
Apr 19, 2022
Manager James is a credit to your company. If I had my own company, I would have offered him a good job with good pay.
Kkevoi
Apr 18, 2022
Timely service at a fair price
JoeT
Apr 12, 2022
Great employees explained everything very well. Even though they couldn’t fix the problem, they didn’t charge me and they found a place that may be able to fix the problem. Super helpful employees!
Rock Doctor
Apr 11, 2022
Appointment was on time. Service was performed and the inspection revealed I needed two filters, which were available and changed out on the spot. Very satisfied, so I brought my wife’s car in the same day (drop off).
Dr Bryan
Apr 09, 2022
Excellent professional
Dave S
Apr 09, 2022
They fixed everything to my satisfaction.
Cynthia C
Apr 06, 2022
I had a problem with my engine light going on and the service manager, James, explained how I could have that checked. He was the most knowledgeable and clear communicator in an auto service department that I have ever experienced. Thanks James!
Russ S
Apr 06, 2022
The entire experience was excellent. Staff was very helpful and service was complete within an hour from drop off
Bruce M.
Mar 30, 2022
Gratitude!
Cathedral City Pete
Mar 30, 2022
My Midas-installed muffler is rattling.The Midas shop said the problem was caused by old muffler pipe hangers and the car needing a tuneup.$300 later, after installing new muffler pipe hangers and replacing distributor cap, wires and spark plugs, the muffler was still rattling.The shop said the reason the car periodically wouldn't start when they returned it was because there was a piece of gunk left in the new distributor cap.The shop now says that the real reason that the muffler rattles is because the Midas Installed muffler needs welding, and Midas Muffle in Cathedral City doesn't do welding on mufflers. But, the welding must be done by a Midas Shop or it will void my lifetime guarantee. And, I must noway an additional $150 an hour for Midas to perform the Warrantee work or the Midas Lifetime Warrantee will be cancelled.Why do I feel like I am a victim of a con, first paying $300 for warrantee work on my muffler, and now, another $150m an hour for Midas to once again attemptto provide Lifetime Warrantee work? How many thousands of dollars is the Lifetime Warrantee going to cost?
JCM
Mar 28, 2022
James was upbeat and knowledgeable. Parts were readily available and were installed promptly.
SF
Mar 25, 2022
My Jeep was overheating so I took it in. Being late in the day I left it there overnight. The problem was severe. Jason Chandler went out of his way to get the backordered part by driving to the Redlands Jeep dealership for the part. Appreciated it a lot because otherwise I would have been without a car for weeks.
Lvya G
Mar 25, 2022
Wonderful customer service
Wendy v
Mar 17, 2022
Jason was very sweet and helpful
Lemy F
Mar 16, 2022
Easy process
Kipper
Mar 15, 2022
It took too long for the tech to start working on my carb
tatureau
Mar 15, 2022
The manager was perfect! He was friendly, thorough & accommodating!
Barry T.
Mar 11, 2022
"I called Midas in Cat City for a small job, adjusting replacement headlights that had been newly installed elsewhere that were aiming too low (hi beams hit pavement 20' in front of my vehicle). Called for an appointment and was given a specific time, 10:30"
Ryan R
Mar 11, 2022
Customer service and also Jason the manger.. alignment guy very awesome!
Jackie
Mar 10, 2022
Great people very helpful
Gary E.
Mar 09, 2022
"I got my 2020 BMW X5 oil changed in Cathedal City, California. on Feb 16,2022. I should have know that there could be an issue as the tech had a problem getting the filter on and could not figure out how to re-set my oil light, which I ended up doing mysel"
Joe D
Mar 08, 2022
Easy appointment. Knowledgeable staff and very prompt
Louie R
Mar 05, 2022
Very professional, and very prompt.
Lakresha M
Mar 04, 2022
Jason has been a life saver and a blessing to Midas he helped me when adding all the issues that needed to b done and informed me about easypay to help me pay for the services. Thank you Jason so much for your help I love coming to the cathedral city Midas because I know Jason and his crew will take care of me correctly. Very knowledgeable and friendly
HC 😁
Mar 04, 2022
Jason , Sharron are helpful, great customer service.
ArtTitude
Mar 03, 2022
My Appointment was for my Uber App Driver Vehicle inspection witch I failed the 1st time and the management allowed me to set a date to return when I had resolved the issue so that I would not have to pay again .no other inspection locations do this for you for only 30 $ others average $160+ so Midas in cat city deserves all the great things about my experience and this survey .thank u Midas Cathedral City
Ciscokidcatcity
Mar 01, 2022
You definitely have the Midas touch everything you touch turns to gold
Hector g
Feb 26, 2022
Yeah I was very pleased with my service as soon as I walked in I was attended well and I was well informal about the services my car needed at the time but I chose to do a couple of things that I really need to get done at the moment, I will be taking my car back for future services....
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Midas is one of the world's largest automotive service providers, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1200 franchise locations in the United States and Canada.
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