Staff has been very knowledgeable about my cars and their history, and they have always been accommodating when special or unforseen issues have arisen. I have been going to Midas since 2003.
Friendly Professional Service
I received a quick estimate for the work prior to receiving the service. The Midas estimate was the best out of the 4 garages I contacted. The office manager was friendly, helpful, and efficient .. I was very happy with her!
Excellent Service & Friendly Staff
work was done professionaly, all items checked thoroughly and update provided to retightnen tire bolts within 100 kms of driving.claude filiatrault
Excellent service from Mike and Aneka.
fast friendly service very profession
Very friendly work was done very fast on time
We have two companies one which is a courier company. If we get a breakdown, the trucks are not making money. We can drive in and they will get the work done instead of waiting for an appointment. We appreciate that. Lil
Great customer service.The work on my car was done rapidly and professionally
Friendly staff work done as expected and on time promised, will deal there again
frendly professinal service
Midas is great for our business as we are a courier company and need our trucks on the road. If there is a problem with our vehicles they will take us without an appointment and service them as quickly as they can. We appreciate that.
I asked for a oil change and they explained about the regular and synthetic oil. I chose the regular oil. They went over the car could find no problems. I respect this dealer and will continue to go there.
They are very fair and explain problems before fixing them. I like how they top up fluids and visually check my car for problems
My skid plate came loose.Mike squeezed me in on an extremely busy day.I was in and out in 30 minutes.
Extremely friendly, helpful, informative staff. Promptness to my radiator issue. Will be back for future work.
Totaly professional and friendly
Excellent Service with Coffee and Reading material while waiting for my car .
Can do attitude, reasonable prices, problem solving expertise, friendly service.
Service done on budget and only slightly longer than originally estimated - no surprises!
Friendly, very helpful service. They did everything they could to help provide the best service.
Very pleasant and friendly staff. Took my car in immediately & was completed ahead of schedule. Mechanic explained weight of oil without being patronizing to an older woman.
Its close to home with friendly and knowledgeable people
Excellent Service and the Staff was Very Friendly
Great friendly service with a can do attitude that makes great things happen.
The mechanics Ed and Henry are very experienced and knowledgeable.
I was given a written quote for the items that needed to be done. There is a 200-225 difference. I was on the phone and it was a prompt “come get your vechicle and no space for me to ask why the increase in cost”
They let you know of any problems that might happen before they do. The people behind the desk were very courteous and friendly
Always approachable, they explained mechanical issues to me that was accessible. They were friendly and professional
I got the exact service I was looking for in a timely manner.
They’ve always been nice and friendly and easy to deal with and we feel we’ve paid a fair price for the work we’ve had done.
Just good service..friendly...good prices...easy to do service with!!
I went twice to this Midas Shop for Service . They kept their appointment for my vehicle ON-Time for both Visits . Management and the Service Mechanics did great job. Yes I have Recommended Midas to my Friends .Oh ya and the coffee was good .
They told me that my car was leaking oil which it was not. My car sits in a covered carport and there’s never been a drop in the last nine months. They told me the back brakes were completely left and that it was dangerous to drive my car. Which was completely wrong the only thing that needed to be done was the front brake pads.
On time, we'll priced and friendly
Would be better if they offered a shuttle service. It cost me an additional $20 to take a taxi to and from work, due to no shuttle being offered
"I have older vehicles (like pre-OBD) and this shop has mechanics that know how to trouble-shoot when there's no computer port to plug into. They go the extra mile in finding parts for my older vehicles, and the prices are fair."
"Traveling though notice a low tire upon inspection I found the valve stem was faulty, stopped in at the Midas shop and they took care of it right away , 20 minutes back on the road great service highly recommend this shop. Thanks"
Always great service and knowledgeable staff. I won't go anywhere else.
Called to get in for a brake job - front and back - and was was in and out within the day. The price was on par with another place where I?d received a price quote.
"Got a flat coming into work this morning, they were able to get me in right away and it didn?t take long at all. Thank you so very much!! "
"Brought my car here for a tire change to winter tires. Fast, courteous service and the price is always reasonable. I?ll keep coming to Midas for this service!"
"Excellent customer service, Excellent car repair service, Excellent price. Mike at Midas is now my go to for all my VW Jetta's needs. "
Great attention to details. Quick and organized.
I have received what I consider poor service on more than one occasion from Midas PentictonMost recently they ripped the driver's door handle right off my car while I was there to have my summer tires removed. Then they had the gall to quote me $250.00 to
Excellent Service from the Front Office to Those whom Serviced My VW Beetle.
I have brought both my family?s vehicles here on multiple occasions. Have always been treated fairly often times spending less on repairs then originally anticipated. Mike usually gets us in next day and is always flexible on drop off and pick up times. Ha
Very happy with work done Thanks
"Mercedes-Benz, Kelowna referred us to you and we are grateful they did.Mike & staff were able to take an unusual exhaust pipe/muffler issue & correct it in a timely manner & for a price our young daughter could afford. Thank you very much!"
Mercedes-Benz referred us to you and we are grateful they did.Mike was able to take an unusual exhaust pipe/muffler issue and correct it in a timely manner and for a price our young daughter could afford.Thank you very much!
Awesome service and appreciated Mike's honesty. Definitely found my go to place
Excellent service the only thing I checked the oil a week later and it didn't even show any oil on the dip stick.....did u forget the oil cause I'm an old lady?
"Got my tires mounted and one of them is bubbled shop didnt say anything, other than that great"
The last time I took my car in for an oil change was 2019. I had it in at Midas regularly before this ... mostly for oil changes. it was a 'stem to stearn' check and I liked this. Within 2 weeks of having the oil changed I noticed the muffler was making
I will give credit where credit is due and my first experience with this branch was positive. My car ground to a halt outside their premises and I managed to roll into their lot. Turns out a pulley broke and broke off a piece of the housing. They repaired
"I am always pleased to have my vehicle serviced at Midas. The staff are very friendly, remember who I am, have the service work done as scheduled, supply a full report of all inspections. I am happy to recommend them to friends."
"My daughter had her tires slashed by an unknown person. I live in Ontario and of course was worried about this. She tells me that Mike was amazing, finding used tires for her and installed them for a reasonable amount. Anika also supported her by giving he"
The staff were prompt and delivered on all time expectations.
"In and out in a jiffy for an inspection. I'll be back, appreciate the fast turnaround."
All was good. Will definitely be back for further services.
"The work done on my vehicle was excellent, before doing the extra work that needed to be completed they pointed out what was needed to be done and why. They all so saved me 125.00 dollars by using a different parts supplier. That of course is very much a"
"I was very disappointed by the lack of customer service at this location. I was not told that I would have to wait outside for almost an hour due to COVID 19 restrictions. After I drove 45 minutes from my home for my scheduled appointment, that was confirm"
"The service and work was just fine !I was a little surprised to note that the same service: changing 4 tires, was $69.00 plus 5.52 shop supplies the last time and now, 6 month later it is $94.95 plus $7.60 shop supplies, a pretty steep increase ??????I di9"
"I,ve had nothing but GREAT experiences with Mike and Midas....He is extremly Professional and is always willing to listen and help you with a smile on his face....I HIGHLY recommend go there for all your repairs like I do."
From out of town I arranged a pre-purchase inspection for a car I wanted to buy. The staff at Midas were very thorough and upfront about how they liked the car and what could use work. I was confident in their judgement and bought the car. They were my
"I was very happy with the job.They replaced our battery and although our alternator was also in need of replacement, it was covered under warranty as Midas had installed a new alternator within the last year, so we only paid labour costs.It was done within"
"MY HEADLIGHT BULB WAS CHANGED IN MINUTES, before I could even cool the hot chocolate I was given. Great job!"
"Great experience, great prices. Staff was honest with further recommended services, and not pushy. Will be back!"
Excellent services at the quoted price.
Had a full safety inspection done. Excellent mechanics performed the necessary repairs at fair price. Friendly staff. Good coffee. Clean bathroom. Nice people. No complaints.
Just had a tire rotation done. But the mechanic heard a clicking noise from the drivers right side and checked on that as well. Great service as always.
Excellent svce fast efficient and courteous.
I was on hoilday in a remote area in BC. The rubber bushing on my shock wore out. Causing a rough noisy rough ride. So I needed to take a chance of getting the waranty repair done. So i could continue my vacation The shop was really busy but they got m
I was very pleased with the service I received with my visit to Midas Penticton. The owner personally gave me a ride to my work and picked me up when my vehicle was ready to go. I recommend anyone to get their vehicle serviced there .
"Decent price, service was so so. "
Midas in Penticton has the beat mechanics that have diagnosed issues for free and fixed many things on our 24 yr old gracey for a fair price and never overcharged ????They even stopped service when they found a bigger propblem and gave me the option to fix
Recently I traveled from Edmonton to Penticton in my 2012 Dodge Caravan. When I arrived I realized that there was ( I assumed) a transmission oil leak. I soon realized there was no user accessible filler.Because I have had good service from Midas in Edmo
I have had both my vehicles serviced at Midas Penticton a few times and am always very satisfied with the results. Mike is a very friendly and understanding man at customer service and the mechanics know their work extremely well. I do not hesitate to rec
I recently took my 07 BMW to this Midas it was pulling to the right when braking. I suspected a partially seized caliper. Mike did the inspection and advised the caliber was good but the brakes would need replacement soon. Honest assessment! I recomme
"Quick, friendly service. Awesome price. "
Timely and efficient service. all requirements met. Courteous staff... Dan M.
"battery issue, Mike the owner came to my place and boosted my car, got me in as soon as I arrived and was on my way home 15 min. later. Great guys Great sevice. My go to service center now!!"
I own a Pontiac Wave. The website scroll-down choices did not list Wave. I released on Vibe and the website would not allow me to delete. So I wrote a short paragraph n the comments section to explain that I was bringing in a Wave and not a Vibe. The w
"Prompt, friendly, knowledgeable "
Great staff! Always 100% satisfied
Excelent customer service and quality workmenship.Beyond what I expected.Got my business from now on!
they take the time to tell me what is wrong and the best options. Mechanics are great!!
"Fine, plus I got advice from the mechanic about how to counteract signs of rodent activity under the hood which was helpful"
Bought new winter tires and rims had them put on. Great service.
They're fast friendly and honest here. No hidden fees on the invoice.
Fast cheap and easy to deal with. Couldn?t have got any better service. Thanks a lot guys awesome job.
"My new car (to me) seemed to have some brake noises and acceleration issues. Thanks to Penticton Midas for an additional thorough check out and helpful explanations. No real problems, I just needed to understand how this vehicle responds. A new battery hel"
"Special thanks to Ed at Penticton Midas, for a thorough Pre-purchase check-up on a 2013 Hyundai Tucson I was considering buying. I went back to the dealer with some solid information that gave me extra confidence in negotiating. Also, thanks to both Ed an"
Of course! The staff were friendly and accommodating
"Doing my oil changes at Midas Penticton for last 5 years, and always been happy with their service. Recently however there is new owner for Penticton location and since then my bills for basic oilchange are $10 more for ""seasonal package"" which should incl"
"Mike fit my Jeep in on short notice, and the work was done quickly. However, he should have recommended that I replace the rear rotors, which I had them do as soon as he told me they were toast. Otherwise, I would have given five stars. "
Always the BEST service !!!!
"Some how you have the wrong date for my vehicle. My Ford escape was last device on August 17,2018 and everything was good but the computer at the store was off line."
I was greated promptly with a smile and was helped right away without an appointment. Very friendly service.
Well done and more reasonable than expected
I?ll definitely be going back. I had my kids with me ( 9&3) Mike gave them each a colouring book. And when my 3 year old decided he wanted to check out behind the counter Mike was okay with it as long as he didn?t touch. Thank you Mike for being understand
"Haven't had any other service than coolant replacement. Paid what was quoted to me, happy with the service. Thanks Jeff & Team!"
"Mechanic said right to my face that he had checked the spare tire pressure. A few days later when I looked, the tire tie down wasn't on and when I inquired, the manager said they didn't check the pressure.So??? His explanation was that the computer writ"
This location is fantastic. I was given a reasonable quote. They got me in for the work quick and and finished the job the same day for the price quoted. I would highly recommend this repair shop.
"Midas Penticton took my vehicle in a day after my enquiry, quickly diagnosed the cause for the engine malfunction warning light, proposed an affordable corrective action, and executed the action. I am well pleased with the service, cost, and customer serv"
Excellent service everytime. Great and personable staff.Highly recommend Midas!
"I continue to be impressed with Jeff and all the guys at Midas. Every time I take my car in I receive great service, honesty, and fair pricing. I love that they welcome me right into the shop to show and explain things to me. I highly recommend them."
"Fantastic service as always, thanks again!"
"Fair, timely and friendly "
"Well pleased with the LOF and air filter change on my 2003 Mini Cooper. Courteous, well-informed staff. Exceeded my expectations!"
Staff was friendly and courteous. The manager called to confirm the problem with my vehicle and the estimate he provided was right on the mark.We?ve taken our vehicles to Midas before and will continue to do so in the future.
"I have recommended Geoff and his store to many friends and clients. Honest straight up good service. I require monthly oil changes due to driving 60,000* km. annually. Regular maintenance is also important and Henry is a great mechanic. I'll be there Tues"
very good service as always
"Been going here for a long time, service is always great!"
Midas Penticton has always treated me with respect and they always do good work on my car.Yes I would recommend my friends to choose midas.
FIRST CLASS SERVICE FROM THE MOMENT I CAME THROUGH THE DOOR........RECEPTIONIST A 1 THE MECHANIC A1 ALSO BOTH EXTREMELY HELPFUL.BOTH A CREDIT TO YOUR COMPANY
A lot of issues I missed while looking at a car were found. I wish I took it to them before buying it though.
"I scheduled an oil change and removal of driver door lock(to take to lock smith). I was quoted 15 min to remove the lock. After 1.5 hours the lock was not removed, Midas still billed for the time (refunded later) on a job they failed to complete.After ge"
not sure why i got semi synthetic oil when i didnt request it.the sign at the midas ot said 29.95 oil change.so i ended up with a 50.00 dollar bill.i havent ever had semi synthetic oil in it since i owned it.i should have clued in when i got the bill.
"Just bought winter tires and had them installed by Midas. Their selection and recommendations are above what would be expected, and their service is fantastic. Thank you for taking care of my vehicle."
My Suv was serviced well. Right from booking the appointment to handover the key back to me was very well taken care.
Staff were excellent & repairs were done promptly. The owner (Jeff) & Tech (Monica) were especially helpful. I have been dealing with Penticton Midas for some time now & wouldn't consider going elsewhere.
I took my vehicle to a place other than the dealership for the first time and glad I chose our local Midas. The service was excellent with everything explained to me and all my questions answered. I will definitely be back again and recommend this Midas.
Service is prompt and courteous. My car is well maintained by Midas on Main. So far I have no complaints.
Courteous service. I felt they really cared about my car and my business.
"Long time since I found a shop that isn't a rip off. Feels comfortable in there, mechanics did great job on my truck"
"I have been going to this location for a couple of years now, and have had excellent service."
"Inspected my car for free, even came with mye while I drove it around, trying to diagnose a sound. Then the employees answered a long number of questions for me. Very helpful!"
"I have been looking forever for a mechanic that I could trust and afford. I can walk into the shop, they show me what needs repair and treat me alike I'm a valued client. "