Because I have come to trust this shop. Jason is always very upfront honest super personable kind
They got the work done quickly and at the best pricing.
The ease of making an appointment was great. Customer service is always wonderful and on point. Very clear and timely matter on services.
The gentleman were professional and efficient . They took care of us and used our Groupon. We will be back. Thank you!
I came to pick up car and they couldn’t do the alignment due to a problem but o was unaware of this till pick up. Then they couldn’t find my keys. Not their fault entirely a worker had cut his hand off earlier so everyone was frazzled
Jacob was very professional. So nice and outgoing!
I appreciated the employees honesty here and transparency. They’re also personable and knowledgeable. I’m going to continue taking my car here for service!
Was informed on every step
I love the staff. Real down to earth guys who don’t make you feel stupid because you know nothing about car. They keep you informed and help you to understand the parts of a car and what it is they do for the car. They complete the work quickly and efficiently. I will be a customer at this store in Tucson, as long as I live here.
I was satisfied with the services. I might have selected the boxes incorrectly.
Jacob and William provided great customer service and got the job done in a timely manner
Great timely professional service
They did a good job fixing my truck. I will go for them to keep fixing my truck I recommend people to go there.
They did a courtesy inspection and did a great job and made sure to offer additional services I didn’t know I needed like my air filters.
im always going to midas i like how they message me bfre my next service they are super friendly very funny i love the environment theres times wen i wait for my car and they tend to me while i wait they explain everything to my understanding i love that they take pride in there work and care about there customers ...
They fixed a problem that some other repair shop had created and they were very nice and explained everything
Friendly professional and fast
Employees are always very friendly and not pushy. They communicate the time that the service will take pretty accurately.
Everything went as good as it can be. I was satisfied with all the help they were able to get me and do for me to get my car running like new and safe to drive for me and my little family. Very happy with the experience.
Very nice and willing to work with us
The new manager took time to get to know me and worked with me on my car, and then things that needed to be repaired. He was very clear.
This place is amazing.So friendly,professional and caring. This is my place from now on.
It was cheap and good with a quality
I have been going to Midas for nearly 7 years. Each visit was exceptional Satisfaction. I that I found a repair shop that care about it's customers. Thanks Midas team!! Cudos to you all.
The Management and their Technicians are extremely knowledgeable in their set skills. I appreciate them and their abilities to always make me a satisfied customer.
Midas is always a company that cares about what the customers want. You will always be told what conditions your vechicle is in. They never for e any repairs on their customers, just recommendations. All the techs their take pride in their workmanship. Thank you Midas for your continued support.
Need to greatly improve communication between Midas and me. I almost always had to call Midas for repair status, not the other way around. There were many times that return calls were promised, but these promises were not kept. This is very poor customer service.
The guys there are good people and honest. The price was higher than expected. The extra quart of oil seemed high. Very high. I should’ve opted out and bought it myself.
These guys are true professionals in ever sesse of the word. My car goes to get the Midas touch!! Thanks to the Management team at the Midas on Oracle and to the Technicians there as well.
The staff were very friendly, courteous, knowledgeable, and answered all my questions to my satisfaction.
These technicians provide first time Quality service in my Vechicle. I commend them all. Thank you Midas Crew!! Awesome performance..
My oil level after my visit was below the full line. Half a quarter low.
Gabe is amazing! Mike White is amazing!
Because the Technicians there are very good at what they do. The Management Team are very fortunate to have a great team. These Mechanics take much pride in their everyday challenges.. Awesome Team!! I am always very happy to take my car to the Midas repair shops.
This facility has always performed top notch quality maintenance on my vehicles.. they are true professionals. Thank you team MIDAS!!!
These Managers are very knowledgeable of what they do.. never have any issues. Awesome crew of technicians.. if you are reading this , you have to take your issues with your vechicle to this location. You will definitely be satisfied..
The staff was great about educating me with my service engine light issue and handling the solution right away. Also we needed to contact my extended warranty company and the staff was great with making it happen.
The price was a little steep. I did not see the pricing before my visit but was rushed for time and needed the oil change.
The Management team are always very thorough in explaining your problem with your Vehicle.. Also, they treat you well. Update you on the progress of your vechicles...I recommend Midas for your car repairs..
The staff and Mechanic's are both very knowledgeable in their duties..
This location was really helpful with my car in a timely efficient fashion. I got my car in no problem and they didn?t hesitate to help me out. I would recommend this location
"Today was Mike's last day, sadly, and I won't go back to this location. Mike quoted me 1 to 1.5 hours to exchange my exhaust (4 screws and 3 welding seams) and to check a past repair that was bad. An hour later I got charged for 1.5 hours by the new guy, w"
"I came in for a scheduled oil change, hThey said a half hour. I waited 1.5 hours and stood in a line waiting to find out what's going on with my car. But the manager was sitting at the counter talking with a friend for 10 minutes. So, I went outside and as"
I have written posts that they will not post. I am going to post a negative report at the VA and to my religious group.
"I brought my own oil, royal purple which is purple and black in color they put in a light brown oil and lied to me. They said they would not change my oil because I didn't like the color. I have used royal purple for 10 years and it is always black and "
" I WENT TO MIDAS AT 3302 NORTH ORACLE ROAD ON DECEMBER 31 AND THEY REPLACED MY REAR BRAKE DRUMS. I THOUGHT THEY WOULD FIX A VEHICLE JOB CORRECTLY. PAYING THEM WELL. AS I LEFT THE SITE, WITHIN SECONDS THE REAR TIRE OF MY TRUCK CAME OFF AND PASSED ME ON O"
I had a great experience nice friendly staff had new rotors and new brakes done. They had my vehicle done before they said it would be they called me went got my vehicle overall great experience compared to a lot of other ones in town.
Everyone was super nice I enjoyed the conversation. Only down side was my car doesnt need synthetic oil and they didnt change my coolant like they said they would until after I checked and saw that they didnt and ask, but they more than happily obliged
I cant sy enough good things about the service I receive from this Midas location. Always going above and beyond of customer satisfaction. Awesome Management and service technicians.. kudos to the all.
Wonderful group. Service was awesome and yes I will return. Thanks to you all!
Went in for an oil change with no issues and a week later my belt broke and caused the $2500 worth of issues and after they fixed it my car makes a giant cloud of smoke and they would fix that because they said it was because the car overheated and when th
As usaul the personnel at this location did an outstanding job on my repairs.. they are the true professionals at what they do. 100% satisfied. Awesome crew. Thanks guys. You all rock!
"I walked in shortly before 5:30 requesting an oil change. I was told that because it was close to closing, I would have to come back tomorrow. Jiffy Lube, which was right next door, was able to perform an oil change in roughly 15 minutes. "
"Jeremiah went way above what we call customer service, in all my years I've never been treated as nice as he treated me. Thank you Jeremiah and thank you Mike. "
This place was excellent! Jeriamiah was such a great helper and very professional. I would tell everyone to go to Midas- it was a great experience!
Awesome staff! Always have had a great experience when visiting Midas repair shop. I will continue to have trust and faith in their service..
Friendly people, prompt service
Was quoted 760 for a starter replacement in 2005 Ford Explorer. When questioned about price they dropped it 80 dollars for student discount. They said the price of the part was over 500 dollars. They had a young kid there without a parent and new they coul
"Manager Mike White was very helpful,honest,respectful and he actually showed me how and where my problem was. Unlike previous visits Mike went above and beyond any other mechanics I have encountered he knows and understands how the mechanics work and does"
Your rep informed me that my oil pan was leaking and needed replaced. after charging for the oil change I left and the next morning went to my mechanic and he replaced the oil plug and the oil and said I was lucky because the oil and leaked out. wont be ba
"Worse experience of my life! It took almost three hours to change my belts and when job was done, my air conditioner was broken! It was working just fine when I took it in and while changing the belt the technician broke it! I took it right back within fiv"
"Great Customer Service, and Fast and Accurate Work.. "
"Recently wrote a review about my experience with midas, I wasn't happy. The manager took time out to reach out to me to apologize for the incident and helped me out, I appreciate the excellent service done for my vehicle and the outstanding customer servic"
"On 9/6/18 I called for an estimate on a battery replacement, I got a condescending response from the man who answered my call saying it depends on the vehicle, what he could have said was ""what is the make and model of your vehicle?"" I told him what kind o"
Bad, they broke the piece where the fuel hose connects to the pump and put it back together and let me leave without telling me, the car was leaking fuel like crazy, then when I brought it back they said it was not their fault but would do the labor for free. They couldn't get the part new because (they said) Mitsubishi doesn't make them, I had to have them order from wrecking yard. So was charged $240. for their lack of care. I will never go back there again!
"This location doesn?t even deserve a one star! About 3 weeks ago I brought my car to this location to get the oil changed and I was brought outside and under the car to be shown everything that was wrong with the car BESIDES THE MOST IMPORTANT PART, the br"
I have been in midas 2 times and both of those times they make an excuse 1st time they told me they were not taking clients anymore when I when arruond 1pm and the second time I went and they told me I need an appointment .... they were so rude and I say n
Did an online request for a quote. The site said it'd be one business hour. I never heard anything. Will be getting my needs met elsewhere.
I had the oil changed there and they left the oil cap off the engine. I found it in my engine this morning. They also did not cap off my fluids.
"Broke the locking lug nut key, told it was cheap and it was my fault for having a cheap one. Then threw money across the counter at my husband. "
Good job though I wish they wouldn't leave the car interior so greasy.
Last year they told me I needed new brakes. I drove across the street to the brake place that said my brakes were fine. This year they said I needed almost $3000 worth of work on my car. I went to another mechanic who only found one problem and fixed it fo
The only person who could ever figure out what was wrong with my car was Jay the Manager. I had spent so much money and no one got it right. I would only trust Jay to work on my car!!
I just returned from a visit to my mechanic. I learned that the noises my engine was making was because there was no steering fluid in my vehicle. Given that I was in your shop two weeks ago and replacing the fluids was a service that was supposed to hav
Midas is a great place. They worked with me on prices and payment plans. Very nice people and understanding. Especially the oracle location!
Really bad customer service experience with the shop manager and service desk personell. Completely rude and not forthcoming with the truth.
"Went in to get a basic oilChange and it took 4 hrs and then they didn't even do it and charged me and said they did it, nothing was reset on my car that the oil change was done! And my car def is not running like it got an oilChange! Plus you have all my i"
"Fast, professional service."
As always awesome service by your team! Excellent customer care!??
I had one of my company vehicles dropped off at Midas for muffler replacement. When I went to pick -up the vehicle Ryan who claimed to be the manager refused to accept my company check as payment. I have been in business for many years in which I have done
"I have been taking my car to Jay now for a few years and he has always been really good to help me. Always cheerful, knowledgeable and professional. He said we have just about rebuilt your car with all the things they've done. Great job!"
This is actually the second time I've had great things to say about this Midas shop. But this time they went way over the top in helping me with what started out as a flat tire...I ended up getting my insurance company involved and Midas fixed EVERYTHING