St. Catharines, ON Auto Repair and Tires
With convenient hours and locations, we make it easy to get your car repaired in St. Catharines. Our expert trained technicians are ready to fix your vehicle and get you back on the road. Learn more and request an appointment at Midas today - your St. Catharines, ON auto repair and service destination.
Need an Oil Change in St. Catharines, ON?
Our experts can recommend the best conventional, synthetic blend, or full synthetic oil for your vehicle. Trust Midas Hartzel Road to prolong the life of your car with our exceptional vehicle maintenance. Learn More
St. Catharines Brake Repair
For brake inspections or repairs, trust our expert technicians for quality service at affordable rates. We provide comprehensive brake services, ensuring your safety on the road. Schedule your appointment at Midas in St. Catharines today and drive with confidence. Learn More
Tire Balancing & Repair Services in St. Catharines
Tires are crucial for safety, connecting your vehicle to the road. Your brakes depend on your tires to have a firm grip on the road. At Midas in St. Catharines, ON, our experts ensure your tires are safe in your car, truck, or SUV. Learn More
St. Catharines Wheel Alignment & Suspension Services
Experiencing handling issues? Trust Midas in St. Catharines, ON, for expert suspension and alignment services. Our professionals inspect wheel alignment, struts, shocks, and suspension, ensuring a safe and comfortable ride. Count on Midas for your vehicle's stability and performance. Learn More
Car, Truck, SUV and EV Tires in St. Catharines
Searching for dependable tire options in St. Catharines? Explore our extensive tire selection featuring top brands like Michelin, BFGoodrich, Firestone, and more. We have tires for most vehicles, including cars, SUVs, trucks, and electric vehicles. Schedule your Midas appointment today. Learn More
Check Engine Light Diagnosis in St. Catharines
Is your Check Engine Light on? This warning can indicate severe engine problems, requiring expert diagnosis. Rely on Midas professionals to identify and resolve the issue, ensuring your vehicle's peak performance and safety. Learn More
St. Catharines Muffler and Exhaust Services
Experiencing smoke, noise, or other exhaust system problems? Visit Midas in St. Catharines for expert exhaust services and repairs. Our professionals ensure your vehicle runs smoothly and safely. Trust Midas for reliable solutions to your exhaust issues. Learn More
Routine Auto Maintenance and Repairs in St. Catharines
Count on Midas in St. Catharines, ON for expert brake repair, scheduled maintenance, exhaust, tires, oil changes, steering, suspension, wheel alignment, and more. Rely on us for your car's safety, performance and reliability. Learn More
Car A/C Recharge & Heating Repair in St. Catharines, ON
Car heating and A/C systems deteriorate over time, leading to clogged hose pipes that may leak if not properly serviced. This can result in poor efficiency in both heating and cooling functions. Let Midas Hartzel Road regularly maintenance your AC system so it operates at its peak performance level. Learn More
Car Batteries & Auto Electrical Services in St. Catharines
Experiencing a dead battery, starter issues, or alternator problems? For any electrical component concerns, trust the experts at Midas Hartzel Road. Our skilled mechanics in St. Catharines, ON diagnose and resolve car battery and electrical issues promptly for smooth operation. Learn More
Amenities
WiFi
Pick-up/Drop-off Services
After Hours Drop-off
Coffee
Magazines
Online Appointments Available
Online Estimates Available
Online Tire Shopping Available
Community Involvement
Knights of Columbus
Rotary International
![](https://static.midas.com//Content/Images/icons/CreditCard-CA@2x.webp)
Payment methods
The Midas Credit Card offers instant credit and special financing options2 to qualified applicants. See store for details. Get Details
![American Express](https://static.midas.com//Content/Images/ShopPages/credit-cards/AmericanExpress.webp)
![MasterCard](https://static.midas.com//Content/Images/ShopPages/credit-cards/MasterCard.webp)
![Visa](https://static.midas.com//Content/Images/ShopPages/credit-cards/Visa.webp)
2 The Midas Credit Card is available at participating locations. See store associate for accepted payment types. *On approved credit. A $21 annual membership fee may be charged to your Account subject to certain conditions. Financing is provided by Fairstone Financial Inc. and is subject to all the terms and conditions in your cardholder agreement and the credit promotional plan disclosure statement (collectively the “Account Agreement”). Finance Charges will accrue on the purchase from the beginning of the credit promotional period of 3, 6, or 12 months, depending on program terms, but no minimum payments will be due during the credit promotional period. However, if you pay the purchase price in full by the expiration date of the credit promotional period, all of the accrued Finance Charges will be waived and no Finance Charges will be assessed on the purchase. Otherwise, if you choose to not pay the purchase price in full by the expiration date of the credit promotional period, all of the accrued Finance Charges will be assessed at that time. On termination or expiry of the credit promotional plan (or for purchases that are not part of the credit promotional plan), the standard APR of 29.99% and the terms of the Regular Credit Plan will apply to all outstanding balances owing. This offer is valid up to and including 12/31/20, cannot be used for previous purchases and cannot be combined with any other offers, promotions or special incentive programs. Certain terms and conditions apply. See store and Account Agreement for further information. ↩
Average Rating:
394 reviews
Ryan D
Jul 12, 2024
Great customer service. Short wait time
KW
Jul 08, 2024
I booked appointment online and a staff member called to book an exact time very quickly. At the time of our appointment my vehicle was taken in right away and completed quickly
MATTHEW HARBINSON
Jul 03, 2024
i was in and out in 10 min
JMIL1973
Jun 29, 2024
Only that my oil change took longer then expected and I had to ask at time of check out what I actually owed
Adelia D.
Jun 26, 2024
The appointment was right on time. The work was completed quickly. I was quite satisfied.
Frank M
Jun 25, 2024
Front desk
Lis W
Jun 25, 2024
I hadn't expected the entire muffler system to be replaced so when I received the estimate for the job I had to go to the bank to transfer fundsMike was kind enough to shuttle me there and waited for me to return to the shop
Dave
Jun 24, 2024
I am always satisfied with the quality of work by Midas. The trip yesterday was due to a problem with the car that seemed to go away on the trip to Midas. All good with Midas people.
I think her name is Kelly
Jun 24, 2024
My husband and I always took her cars to Midas. Very trustworthy people. Thank you for your service.
Sandy w
Jun 18, 2024
Always friendly. Always lets me know about any potential problems. Never talks me into unnecessary work.
Jocelyn
Jun 14, 2024
Everyone was welcoming and friendly and the speed of service was excellent
Wayne S.
Jun 11, 2024
Front staff was fast and friendly. Shop staff also fast and gave me good advice.
Steve
Jun 11, 2024
I came into have my truck checked as I noticed a louder exhaust sound and noticed a missing/ broken bolt on the drivers side manifold to muffler flang.Quoted $164 to bang out and replace 4 bolts ..Even though one was missing..Labour was quoted at $30 x 4??It was probably totally fine to just replace the one missing bolt.. but I was quoted to replace all 4 drivers and passenger side …I figured it was a difficult job and not just a simple knock out the bolts and put new ones in..Well the job took all of 10 minutes!! And that including hoisting it!! NO adjustment of the quote!!! I paid the full $164…So effective to let I paid the equivalent of $720 an hour labour rate. (6 x $120)Absolutely absurd!!!If the shop rate for labour is $130/hrI could have at least been charged the 1/2 hour rate !! Or a 1/4 hr rate. But I see that it’s all about generating income not return customers!!!! It’s called gouging the customer..I will never return to a Midas .. and I will never recommend your business to my colleagues, family or friends!!I should have known better..Good luck staying in business!!!!
wild child
Jun 08, 2024
I love that I can book online and receive a call back to confirm the time. They were ready for me when I arrived. I was informed of what they found but was never told a price. I was a little surprised that it was more than I expected as it costs more at Midas than a local tire repair shop.
Sandra H.
Jun 07, 2024
Staff was great and worked well together!
Sandra S
Jun 06, 2024
The receprionist was friendly, efficient and clearly communicated everything i needed to know regarding my vehicle. The guys who worked on my car were equally friendly and helpful. They had my car tuned up and out of the shop in less time than i expected.
Mickie
Jun 04, 2024
I brought my car 3 times till they figure the actual problem with my car.
James K W
Jun 03, 2024
I was surprised how quickly the repair was done. Stress free
John Bird
May 31, 2024
Very quick and accurate as to what the quote would be and the speed of which the service was completed. She was very friendly and I had no problems with this location. Sadly not all locations are the same the other one in ontario street is just horrible.
Tabby
May 30, 2024
It was recommended that I get my front rotors and pads changed and service the back brakes.Another company evaluated and said I still had 80 percent pads left and front rotors only required servicing.Rather than $820, it cost be $200
Cindy B
May 30, 2024
The receptionist was very warm and welcoming and super friendly and made the wait very pleasant with her conversation and kindness in offering of coffee and water - this lady gets 5 stars
soap
May 29, 2024
booked me in quickly. they are always super friendly
The Piasano
May 29, 2024
Top quality parts, fast service, nice employees.
KW
May 23, 2024
Showed up without an appointment and got an oil change with a full check out and was out with in the hour. This shop is always reliable.
Erin
May 18, 2024
I've been getting my oil changes here since I started driving, with all 3 of my vehicles. The staff is always super friendly, welcoming and they always do a great job. I've never had a complaint
Neil A
May 16, 2024
Called Keith in the morning for an oil change and a noise, he had me in within the hour. I was in and out with an oil change and wheel bearing replacement in around 2 hours. incredible service, definitely will be back when need be
Bill
May 13, 2024
walked in to the store and received help and service immediately
LE
May 09, 2024
The two individuals at the counter were very friendly and welcoming. It was actually enjoyable to spend time in the waiting room waiting.
Reider21
May 07, 2024
The mechanics do an excellent job of explaining anything that might be an issue. Reception is always friendly and accommodating. The waiting area is always clean, and there's always water and coffee available
Kim M
May 07, 2024
Although I found the price expensive the work completed was a professional job. I found out later that the price is common amongst other service areas. Now I have a Midas warranty so we'll be back. We already had brakes completed on our other vehicle and were satisfied with the work done.
night
May 01, 2024
Dawn is extremely professional and welcoming. She contacted me very fast when looking to book an appointment. Such a great experience every time.
Sugar Cube
Apr 29, 2024
The customer care was A+. Dawn is a role model for Customer Service. The experience was very refreshing. Communication was easy, service knowledgeable and thoughtful.I was reminded of the customer service of days long gone, when those working on my vehicle did a great job and also kept me updated as to something that may be coming down the pipeline. I felt like I was a valued customer, and that my vehicle and its operating condition was important as well. I have always been a Midas Muffler fan and am very happy to now know that I can rely on Midas Automotive for my vehicle care.
Jack B
Apr 25, 2024
The work on our Subaru was explained fully
Jo-Anne R
Apr 23, 2024
I was dropping my car off the day before my scheduled appt as i was unable to bring it in the next morning. The technician had some time and offered to repair my car and it was ready within an hour and a half.
Anonymous
Apr 22, 2024
Friendly workers and fast
Buick Guy
Apr 19, 2024
The people and the service there are fantastic, went in for a loud muffler and it was just a gasket that needed to be replaced, they didn't upsell me on unnecessary things and the job was done within an hour
CMhH
Apr 18, 2024
Employees are always friendly and knowledgeable. Fair pricing and lets you know how long it will take.
Jamie R
Apr 13, 2024
Take your vehicle there and see for yourself. You won’t be disappointed.
BM
Apr 11, 2024
I was satisfied with the work
Denis cirocco
Apr 09, 2024
Very quick n promt
Soulslice
Apr 08, 2024
ALL WAS GOOD IT BE NICE IF PRICE WAS CHEAPER SINCE DONT HAVE JOB
Don C
Mar 26, 2024
Friendly . Eric was very knowledgeable and friendly . Did a great job
Cutecar
Mar 25, 2024
During this visit they were unable to get the battery my car needed. I had to go elsewhere. That was a disappointment
G.O.
Mar 21, 2024
The two staff at the counter were courteous friendly and sociable. I had stopped in and had my sons car checked over and the service was fast and the technician that explained the problem was honest and open.
Tracy R
Mar 20, 2024
This was not my first time at the Hartzel Midas, for years now its the same people working there and that is part of why I like to go there. If you want to just have your vehicle worked on without the run around of other places this is where you want to go.
Tilly
Mar 08, 2024
Highly satisfied with the people and work however never happy if I have to spend money.
Brigster
Mar 08, 2024
To get the highest rating you would need to "walk on water" as no one is perfect.I never give the highest rating.
Niagara ON
Mar 08, 2024
it was easy to get in at the time needed my vehicle was brought into the bay on time and service completed in a timely manner
ClareH
Mar 05, 2024
I was a little taken aback by the price of brake service.
Sassy
Feb 26, 2024
Great service
Wyldchyld
Feb 24, 2024
Booking online was very easy and an employee called to confirm the time and date. We were taken in right away and the repair was down quickly with no sales pressure
John G
Feb 24, 2024
Great service!!
Derek B
Feb 21, 2024
Friendly, honest and qualified location
Darrin B.
Feb 20, 2024
Was able to schedule a same day appointment within 2 hours.The staff is always extremely friendly, helpful and gives updates on the service as they come up.
2024goforit
Feb 06, 2024
I was told I needed new brakes, however Midas confirmed I did not, I appreciate their honesty @
Svendit
Jan 20, 2024
The team quickly diagnosed the issue and explained that it should fall under warranty of a service I received at another shop.
Day
Jan 15, 2024
Quick service - super friendly staff
LEE N
Jan 05, 2024
I made an appt online and received a call to confirm. When I arrived everyone was friendly and exceptionally polite, great customer service
Phil N.
Dec 29, 2023
The technician Rick was extremely knowledgeable & explained the work to me so I could understand. He is a true professional.
Frank F
Dec 20, 2023
Friendly service
Sherwood59
Dec 07, 2023
Have been using this location for many years and have always been treated right.
John Z
Dec 06, 2023
The customer service and I’ll be a customer for life!
Ke 1961
Dec 05, 2023
Always been good to me,been going there for years..thank you
Jamie R
Nov 25, 2023
Many reasons!!! However the icing on the cake if you will was the above and beyond professionalism, friendliness, knowledge, and just making me feel welcome was all due to Dawn working on the desk. She greeted me by my first name as soon as I walked through the door, and I’ve never been to this location before. I knew exactly by that welcome what kind of service and quality work I was about to experience. Boy did they not disappoint!!If possible I would give this location a 10 star rating and Dawn a 1000 star rating!Don’t ever change Dawn!!!
Shawn
Nov 24, 2023
Got everything I needed done at a fair price. Service was great
matt g
Nov 18, 2023
friendly, courteous service...
Sandra S.
Nov 18, 2023
Dawn at the front counter is amazing & friendly. So are the other staff that we encounter while there. They make you feel that you really matter & value you as a great customer & friend.
eddie
Nov 15, 2023
good service
Brandon G
Nov 13, 2023
It was a tire change, and wanted opinion on a couple things - time likely before I would need fixed. Also booked an appointment for my wife . All handled great
Jack B
Nov 13, 2023
No stress with booking an appointment and service was great
Emmanuel H
Nov 02, 2023
Quick easy check-in at deskSwift oil change/wiper replacements Clear breakdown of services included with oil change (inspections)
Anielle
Oct 17, 2023
The associate was very pleasant to deal with. She was friendly and as a female I appreciated there was one there. I didn't feel like I was gomg to be ripped off.
JC
Oct 13, 2023
Customer service was great, explained why it was important to replace the muffler plus the pricing
Melanie C.
Oct 11, 2023
Friendly and knowledgeable staff with excellent communication skills. I was very satisfied with Midas and will definitely use their services again .
emily P
Oct 10, 2023
Very friendly staff, communicated clearly the issues with my car and how they could fix it. Listened to me when describing problems. Always available to look at my car.
Mark C
Oct 07, 2023
Very kind on the phone and easy to deal with. Immediate service and communication with staff. Diagnosised the problem easily. The cost was reasonable. Thank you
Todd C
Oct 05, 2023
Been going to the location a long time. Service always meets my expectations.
williamy
Oct 03, 2023
very friendly and quick service
Ben F
Sep 28, 2023
Friendly, courteous , prompt .
MartyF
Sep 28, 2023
Courteous professional employees. Quick service. Didn’t wait past appointment time to get car in.
Anonymous
Sep 25, 2023
Did not have parts in stock. Did not advise me of longer wait time. I had to ask what the hold up was and change my plans.
Mike
Sep 15, 2023
Came in with an unknown problem. Problem solving was fast and explanation was great
Dave H
Sep 14, 2023
i ordered a battery and when i arrived it was there when they said it would be.
Sniderman
Sep 14, 2023
Quick and sincere service.
Lily
Sep 14, 2023
I have been coming for a long time and was satisfied with kind of service I have received through the length time over the years.
Haley w
Sep 11, 2023
Dawn is the best! She's so kind and helpful and is just a pleasure to deal with. Also I trust them with my vehicle, great work and very honest crew
Darrin B.
Sep 11, 2023
Counter staff is always very friendly and gives updates as they come in. The mechanic showed me the defective gasket before having the part ordered, and he took the time to listen to me about a couple other concerns about my engine, and gave helpful information.
Amber M
Sep 08, 2023
Very poilte staff. When they found something asked me first if I wanted to continue.
Brigster
Sep 07, 2023
My problem was resolved quickly and in a friendly way
Eric
Sep 02, 2023
Jim ( I believe this was his name) , the technician that assessed my vehicle was very friendly, honest and helped diagnose the issue. I have worked with him before and he is very professional.
Anonymous
Aug 31, 2023
The blonde woman at the front desk was very rude
KxK
Aug 29, 2023
Friendly staff, easy appointment, quick service, problem solved, reasonable pricing
Kim M
Aug 29, 2023
The price was reasonable for the oil change, however, I wasn't happy that a service person disconnected the power source to my dash cam and left some oil from his hands on my seat and door panel.
Wild Child
Aug 26, 2023
I was able to book my appointment online and received confirmation. When I arrived I was greeted and was offered a coffee while I waited. My car was ready in about 15 minutes and no pressure add on sales or unexplained charges.
John F
Aug 22, 2023
fully explained what was req'd with an appt on time and my vehicle was taken in repaired and out with good time.
Frank F
Aug 15, 2023
Front desk staff always friendly and cooperative. Everybody seems to be on the same team and never try to force anything on you. Very professional
nic
Aug 10, 2023
It would seem there's a problem with supervision in the shop else it was a management decision! The problem is I asked for a brake fluid flush and was billed for it yet it was not done, worse the mech splashed some fluid around the expected areas to make it look like it was done. I might have been fooled if it wasn't I replaced the calipers 2 days later and got green used fluid when I bled the lines. And the bleeder valves were seized on both old calipers so they were never opened. I had to flush the entire system myself to finally get clear fresh fluid to come out the bleeders! Also, I doubt the alignment I paid for was done. First it wasn't necessary since there's no adjustments for the lower control arms and whenever I had them do one before I always got a report with the bill, I didn't get a report this time. This one is definitely on the management. I used to trust this place and I was always happy with their work before. I guess the good mechanics moved on.
David
Aug 02, 2023
The repair of a tire puncture was expensive. ($51)
Cameron Larocque
Jul 31, 2023
Dawn was amazing
Sue
Jul 25, 2023
Every time I go to Midas I have a very satisfied experience. They are friendly and provide coffee and water while I wait. I have gone in with other issues and they have resolved them without cost. For example I couldn't open my hood one day and couldn't get my back seat to pull up front. It just took 2 minutes to explain how to do it but it was very helpful. I feel that my truck is always taken care of. That gives me peace of mind.Sue
eddie provost
Jul 24, 2023
Midas does exellant work
Barb B
Jul 20, 2023
Dawn is the nicest person and makes you feel important! She’s awesome! The mechanics are very knowledgeable and take the time to answer any question you may have, and they’re very friendly and respectful. Love this Midas!!
Marilyn S
Jul 19, 2023
Great, friendly and fast service. Always my go to place.
Amber F
Jul 19, 2023
Was called by. And as soon as I came. And I had been there in a bit. I explained my problems with my car and they looked at it right away. Explained what was the issue. Provided me a great quote. And booked my appt to get the work done
Jack B
Jul 18, 2023
Appointment availability and great service
Rosemary M
Jul 17, 2023
Excellent service, very polite Dawn and front desk co-worker. Explained everything, prior to going ahead with the needed repairs. Even though I decided not to proceed with repairs, as they were too expensive for the age of the vehicle, the gentleman treated me with respect and understanding. He was so patient and polite. I will only have my vehicles serviced at this location. Even though I live in Port Colb orne, I had a bad experience with the Welland Midas, and would prefer to travel to the Hartzel Road location.
Permanent 72
Jul 14, 2023
Tried to get through all services with limited staff. They did very well.
Ada w
Jul 13, 2023
The reps are always. Courteous and professional
K. O.
Jul 12, 2023
They went above and beyond to source the parts that I needed in a timely manner and made great time in doing the work
henry r
Jul 12, 2023
just. had oil change how hard can that be
Larry S.
Jul 11, 2023
I have been coming to the Hartzel Rd location since the early 80's. I have always had EXCELLENT service there when Randy owned it--and now with the new owners that have been there for a while now---the EXCELLENT service continues. I was VERY IMPRESSED by the staff members who explained everything and advised the repair. This location still has some of the original staff from when Randy owned it. Having all of the Shell and Beaver gas stations in the area in the 80's---I always recommended my customers to go to this location if they needed exhaust or other work done on their vehicle--because they would receive good service and honesty in their dealings.
Dave L
Jul 05, 2023
Just all round great experience great priceing vary helpful staff
Jaxx.C
Jun 29, 2023
I was highly satisfied
Leah V.
Jun 22, 2023
My vehicle was services very quickly, much faster then I expected. I am incredibly happy with the service recieved and was very grateful to not wait a long time with both of my young children with me. Thank you!
Haley
Jun 20, 2023
Love this midas! Dawn and Rick are the best. Only people I trust with my car!
DMG
Jun 14, 2023
There was no courtesy vehicle available, so I was dropped off and picked up at my home while the service was being completed.
MarKim
Jun 12, 2023
quick service in locating and fixing the noise I had underneath the car.
Brian B. And don’t change anything.
May 31, 2023
If the car owner wishes to get his tires rotated as I requested, it should happen. They are my tires not his. If I asked to have the sway bars checked, which i did, the sway bars should have been checked not told it was on the checklist. Took 20 mins to change oil and check the 15 check points.
JT
May 29, 2023
friendly and courteous staff and timely service appointment.
Roger G.
May 25, 2023
have used this Midas shop on several occasions....always been highly satisfied....great service and brake parts were in stock...job completed ahead of time schedule...no problems
I would love
May 20, 2023
I booked my appountment to buy tires and get brakes checked bc they were squeaky. They only did tires and now I have to come back another time.
Anonymous
May 20, 2023
I've been going to Hartzell rd Midas for over 30 yrs.Friendly staff.
Daniel R
May 19, 2023
The service is always second to none, the staff is knowledgeable and extremely friendly
Mun
May 17, 2023
Additional charges and not explained very well. But overall it was ok experience to wait until the service is over. I might come back to this location.
K
May 10, 2023
Because he didn't tell me about other vehicle problems. Also it's a tiny bit cheaper then I usually pay with the coupon.
leafguy
May 09, 2023
very friendly and quick complete service
Boat Lady
May 08, 2023
I have been a customer for years, that's the reason I go back. The service is great, friendly staff, always ready to help you with your car problems of any kind. Highly recommend Midas to family and friends. Keep up the excellent work!
Ihab R.
May 04, 2023
Customer service and professional services
John K.
May 03, 2023
arrived 15 min. early, car was on a hoist 5 min. later, leaking muffler was identified 2 min. later and a new one was installed 15 minutes later. Impressive! Price was right too.
Darrin B.
Apr 26, 2023
Arrived early after opening and a spot was immediately open for an oil change and inspection. It was completed in good time and the staff was great while I waited.
David
Apr 26, 2023
The problem was with lack of acceleration for a few minutes every few days. And this happened over several weeks. The initial conclusion was water in the gas, but the problem did not go away. The mechanic did a thorough scan of the sensors and concluded it was the solenoid which turned out to be broken.
Mike T
Apr 25, 2023
The technician check several other items while changing the oil and even cleaned up the battery connections. When she mentioned that the muffler would soon need to be replaced, I mentioned that there was a bit of a vibrating and they noticed that a heat shield was missing a clamp, so one was added before I left.
Patricia
Apr 13, 2023
No complaints ar all
John F
Apr 11, 2023
been dealing here for many years always satisfied with service & prices
Peter
Apr 05, 2023
Good service.
C.C.
Mar 31, 2023
Front desk ladies were awesome! Friendly and answered my questions with full clarity. I moved to other end of city and continue to take my car here
Michael H
Mar 23, 2023
The staff was very professional and the technician/mechanic kept me fully informed of what needed to be done. Even took me into the shop to show me the issues.
Kelly H
Mar 17, 2023
Been going there for years and always satisfied
Eddie provost
Mar 16, 2023
When I walking to change break light we will do it have a seat we will repair
Lincoln Appliance Service Center
Mar 08, 2023
The fixed price - if there was a little negotiation i think they could of secured the sale.I asked if this is the best price they could offer a frequent flyer and they said yes that is the best price - another mechanic came in at 500 less and even if Midas would of said we can do 250 less we would of likely continued with Midas.Over all we really appreciate and like your service. And have had a long time relationship over the last 35 years.
John
Mar 06, 2023
Price and service quality exceeded expectations
Brenda
Mar 04, 2023
We went to the Hartzel rd location . The front desk lady was welcoming and the mechanic Tom was very professional . He explain the problem with my muffler . He was very honest and that is extremely important . Very good service from him .
David
Mar 01, 2023
My viisit was for a headlight replacement. The service was very quick considering I had not booked an appointment.
Anonymous
Feb 28, 2023
Nothing at all very satisfied
Wild Child
Feb 25, 2023
The lady (Dawn) is very courteous and friendly unlike the other woman she was working with. Oil change was done quickly with no pressure up selling.
Daniel G.
Feb 14, 2023
Booking an appointment was simple. I was greeted by a very friendly desk person and the work was completed in a timely manner
Christina C.
Feb 06, 2023
Very fast & friendly staff. The oil change didn't take very long to complete and I didn't have to sit and wait too long for them to finish.
Jeremy L
Feb 06, 2023
The service was great the waiting room was well equipped very quiet and comforting they had free coffee and I found the staff to be very friendly and informative
EP
Feb 06, 2023
Good service great people
Dawn K
Jan 19, 2023
It was great service. Dawn and Shelley always do their best to look after me.
Leonor F.
Jan 17, 2023
because I didn't solve the problem that my car has at least not yet.
Jb
Jan 12, 2023
Very friendly, trustworthy
Sue C.
Dec 22, 2022
Midas has always taken very good care of my vehicle. I feel better knowing I can trust this business.
Reider21
Dec 16, 2022
The punctuality of the appointment was exceeded. The accuracy of the estimate was spot on. The atmosphere was very inviting. The staff was courteous and accomodating. Everything was explained with great detail.
Ivan G
Dec 13, 2022
Dropped it off in the morning and came back 30 minutes later and it was finished.
Marty
Dec 07, 2022
Fast & efficient service
Sandra S.
Dec 03, 2022
The staff are very friendly & service was fast.
Anonymous
Dec 02, 2022
Professional staff
william y
Dec 02, 2022
they always try very hard to accomidate me
Janice
Nov 25, 2022
Enjoy the customer service. I’m also pleased with how they go above and beyond for customers when they can.
Jack B
Nov 22, 2022
Friendly associate and more than willing to explain
Bullit
Oct 31, 2022
Friendly service
Ken
Oct 24, 2022
I only expected a tail pipe to be replaced not the muffler also
Anonymous
Oct 21, 2022
The receptionists are very friendly and qualified
Unhappy Camper
Oct 21, 2022
Get rid of shop service manager.Rude and aggressive
Chuck
Oct 01, 2022
The price for parts are inflated compared to purchasing directly from a parts store.
Sterling
Sep 29, 2022
service received
Amber
Sep 16, 2022
I love this location! I have been here a few times and will continue coming back. They never upcharge and have the friendliest staff. Thank you Midas!
Alan fielding
Sep 10, 2022
Great customer service
Jackie C
Sep 09, 2022
Dawn is very pleasant and knowledgeable,she explains things very well. Rick is very nice and has been doing oil changes on our vehicles since we owned them. Tim is very nice and did the repairs on the tires. Over all very nice staff and clean establishment. Would recommend to anyone.
Leonor
Sep 06, 2022
I am I just don’t want to say it because I want you guys to be even better that you already are.
Peter H.
Sep 01, 2022
Response was fast and problem fixed very quickly.
Randy D
Aug 29, 2022
Booking the appointment either over the phone or via the website is quick and easy. The lady who works the desk always welcomes all customers. The price was exactly what was quoted.
Nn
Aug 25, 2022
Quick on time service. With value.
k.r.h.
Aug 20, 2022
friendly staff quick service
Isaac
Aug 12, 2022
People were great and friendly. Just took a while to get my alignment done and it was more expensive than all the other places. The other places just didn’t have appointments that worked with my schedule so I had to use Midas.
Cheryl
Aug 10, 2022
Very good service and very nice staff that helped me.....only problem was trying to book appointment on line, my nissan xtrail was not listed so could not book had to phone in which in the end i think was better to talk on the phone..thank you
eddie provost
Aug 03, 2022
the welcome you to be there
Jess
Jul 23, 2022
The lady working the front desk is great, really sweet and the reason I go back every year.
Mike B
Jul 22, 2022
Excellent customer service
AST
Jul 22, 2022
Your billing system and invoice, it’s 25$ off per axle for break and rotors but you don’t actually see something that says discount/promotions.I see cost and discount but it’s not really specifying the discount just negative a number.All in all I had to get the work done regardless, and paid it. 1500$ little steep was expecting around 1200 or less. Didn’t expect retail price x2 + time.Thanks again
Jmac
Jul 20, 2022
Friendly ,helpful and job done right with no trouble
Anonymous
Jul 18, 2022
Reasonable and very friendly people who there
Amazing service!
Jul 15, 2022
Associates were amazing from booking the appointment to services needed. Pricing was fair. I use the Hartzel Road Midas not only because of the service I received, but also, they are HONEST!!!!!
Tanya
Jul 12, 2022
Very friendly staff. Explained the findings over the phone. The drop off to picking up my car was quick and easy. Couldn’t ask for anything more. Was offered coffee on arrival. Overall a great experience.
Billo
Jul 11, 2022
TOM was best
Ivan G
Jul 09, 2022
I like that an appointment is required. I just drop in to confirm, leave my keys, go to Tim Hortons for an iced coffee and come back and wait. If any issues occur or are found they let me know.
william y
Jul 04, 2022
fast & friendly service
Bill
Jun 29, 2022
great customer services and value.
c.l.o
Jun 29, 2022
The staff is awesome, Shelly is pleasant to deal with
Smith
Jun 27, 2022
Staff were friendly and helpful. It was reassuring to get a quote before work was done. I got to see the whole process through the glass window, which was both interesting and reassuring to me that they really cared about my car.
Carol
Jun 17, 2022
Same day service and friendly staff
Judi E
Jun 15, 2022
The staff were absolutely wonderful. I am very happy with the quality of the work and service I received.
Dana R
Jun 13, 2022
Dawn is always super friendly, outgoing and personable. Very informative on what’s going on with your vehicle and the guys who do the work on the vehicles are great! Good attitude, super friendly and helpful. I never feel as though I’m being taken advantage of
DS
Jun 13, 2022
My go to place to have my car serviced. Very friendly and honest staff, make it easy to understand and what steps to take. I'll always come here
ClareH
Jun 07, 2022
The receptionists were pleasant, free brake pads reduced the quoted price without me having to ask, as we had had brakes done there in the past. I like that the servicetechs cfix what's ne essary - no apparent upselling
Paul P
Jun 06, 2022
They are really fair with me when it comes to pricing. Rick is quick and good to complete the job. I was in and out in an hour for exhaust repair. Glad to see you are more flexible with non appointments now that covid restrictions have lifted. very busy location
Jason J
Jun 04, 2022
Reception customer service
S. Harvey
Jun 02, 2022
Always do a good job for me
William R
Jun 01, 2022
I was surprised by the price.
Bob
May 27, 2022
Always professionally run from the front desk to the mechanics. Trustworthy shop that get the job done in a reasonable time frame.
Elio D.
May 27, 2022
They never disappoint whether I make an appointment or just walk-in. Always very friendly and courteous. Although pricing is out of their control while during our recent pandemic, I feel they try to keep pricing very competitive.
Ntk
May 21, 2022
No particular reason. It wasn't anything special
Taz m
May 19, 2022
They are great 👍 and nice.
B.W
May 13, 2022
Mechanics friendly. Receptionist, Dawn very helpful, polite and efficient。
Eleanor w
May 11, 2022
I so enjoy the friendly staff the offer of coffee while you wait and to be able to watch the news on a busy day explaining what needs to be done and the fast service
eddie p
May 09, 2022
they know what todo
Susan B
May 06, 2022
We called with a problem with our tire and they fitted us in!
Ihab Rezkalla
May 04, 2022
Excellent customer service, honest recommendations and quality of service and product
Lucas Bienert
Apr 30, 2022
Very friendly staff, fast service and truly honest evaluation of the car. I'll absolutely come back. Have recommended it to friends already.
Darrin B.
Apr 27, 2022
Very friendly staff.Always willing to slot me in that day if it's available without an appointment.They always give an accurate price before work is started.
KJT
Apr 27, 2022
Wasnt aware that the prices went up approx 20% since last visit
Teacherteacher
Apr 25, 2022
The work was done relatively quickly and no issues.
Jen
Apr 14, 2022
Service is always good at this location. I’ve been a customer for many years because of the service
Dave Z
Apr 11, 2022
- Good value- Quick service, even without an appointment- Great Customer Service. (i.e. friendly lady at the counter. I don't know her name... long straight brunette hair, wears glasses. and I heard her tell another customer she is 60.
Don M
Mar 29, 2022
It's my go to place for servicing my vehicle. They've taken good care of me and my vehicle (s)
jim m
Mar 29, 2022
service and front desk were outstanding
Debbie D
Mar 25, 2022
Not available
Very Satisfied Customer
Mar 22, 2022
I love coming to Midas on Hartzel Rd. The staff are fantastic and knowledgable. Ive been coming here to get my car serviced for over 10 years and I will continue coming here for many more!!
Good service
Mar 19, 2022
I was very happy. The noise was gone
John Sherwin
Mar 14, 2022
Great staff, good quality, price and service.
Ivan G
Mar 12, 2022
The appointment was easy to bike over the phone. Dawn was delightful as always. The oil change didn’t take very long.
N.S
Mar 11, 2022
I came to Midas for a tire and brake inspection, Air leak, balancing, and alignment. One of the receptionist was rude, and she told me that the brakes must be repaired because it was an unsafe condition. At that moment, I was not able to afford the brakes and rotors repairs, and I told her over the phone that I will not proceed with the brake repairs ( I was at home waiting for my car). When I came back to Midas, I asked the receptionist if my alignment and balancing were completed, and the rude receptionist interrupted our conversation to tell me that my requested was not processed because the brakes are unsafe. I believe that lady is not happy with her job, and therefore, she should find another job before complaints continue arise.
CMcIntyre
Mar 11, 2022
I always get my car serviced at Midas Hartzel Road and I am always happy I do. Appointments are easy to come by, the response is always quick, and I'm never waiting long for my car to be done. The price is always right too with coupons mailed to me regularly. Shop and front desk staff are always very friendly as well! 10/10 would recommend Midas Hartzel Road!
Alene K.
Mar 09, 2022
"I certainly did receive great service, left my car there, done before you know it. Always been very happy with their service, honestly, and friendless, certainly my garage of choice"
David
Mar 09, 2022
fast-price was good-had a coffee-no donuts
Robert
Mar 08, 2022
we arebringibg truc back in we will see
Amber7472
Mar 07, 2022
The workers that work there are so sweet and really make you feel like family there. Dawn at the front is the most amazing worker there. Her and all the guys in the back help you and really speak to you properly. I have been going to Midas on hartzel for years now. I wouldn’t pick anywhere else to go.
Wyldchyld
Mar 05, 2022
It was easy to book my appointment online and received a confirmation for a date and time. Once I arrived, Dawn greeted me personally as always and my car was ready in go quicker than expected.
Jerry
Mar 04, 2022
Friendly and educated in the service
SR
Feb 28, 2022
I drive from out of town in order to visit this Midas. The lady(ies) that work the front desk are very friendly and happy to chat with you between calls. All the techs I've had work on my car are also very nice and come across to me as honest. They've never tried to upsell me on something I don't need, which doesn't seem to be the experience at some other oil change garages.
Anonymous
Feb 25, 2022
great if you send us coupon good price with discount thanks
Sterling H
Feb 22, 2022
Fast but thorough service
Happy Lady
Feb 18, 2022
Friendly Staff and not a long at the shop
Crystal L.
Feb 12, 2022
"The front desk lady Kelly or Shelly or whatever her name is, she is rude!!! She does not have great communication skills, doesn?t know how to address customers by name correctly, obviously cannot hear properly and makes smirky comments. Comments made were "
Dianna L.
Jan 13, 2022
Stop sending me emails. As long as Shelly is working for you we will not return to Midas.
Steve D.
Jan 11, 2022
Awesome service
John S.
Dec 12, 2021
been coming to this location for over35 yrs. Since appointments started i have not been back. The convenience of dropping in is gone and i prefer the old ways.
larry c.
Dec 07, 2021
I went on to the midas website to see if they had any specials on oil changes and right next to the book an appointment for oil change is a banner for a coupon for an oil change. I clicked on the banner and was asked for which midas I wanted and found the
Jordan P.
Dec 06, 2021
Another Midas location only charged me $25 for switching summer to snow tires but this location charged me $95 (my tires are on rims). So my total was $280 for a diesel oil change and switching to snow tires which is ridiculous. The service was friendly bu
Dianna L.
Nov 22, 2021
Myself and Denis will not be back to your location. You have hired a horrible horrible human being to work in your shop.....Shelly. She is known to us through Kia in Niagara Falls. We believe she cannot be trusted and would jump through hoops to lie to you
Denise C.
Nov 05, 2021
"My muffler fell off the car, drove to Midas, they fixed it immediately and I was even able to add an oil change. I have been to this location a few times over the years and I always receive excellent treatment and service from Dawn at the front counter to"
Ihab R.
Oct 31, 2021
Excellent customer service and professional.
Theresa B.
Oct 29, 2021
Went to have heating system flushed and Kevin shows me the liquid and like you don?t need it. Amazing saved me money.
Terry R.
Oct 26, 2021
Quick and good price
Valerie B.
Oct 20, 2021
We have been taking our 2010 Chevy cobalt for the past eleven years . Always excellent service .
Megan M.
Sep 03, 2021
I have been going here for long time to get my cars fixed i have never been disappointed. Reasonable prices and they go above and beyond to make sure your car is in working order.
Wayne S.
Aug 13, 2021
"The front desk person is very friendly and knowledgeable, she told me it would be 30 minutes for a oil change and the technician had it done in 25. The front area is clean and they offer water and coffee. I was a walk in."
Dustin L.
Jul 24, 2021
"I have to comment on how well my overall experience has been at Midas for almost 10 years. Always reasonable and they offer honest work. I must say the staff are what make it the best, all the mechanics there are great but TOM is an outstanding employee."
LAURA T.
Jul 14, 2021
"My sister has moved to St. Catherine's and has no family support down there, the rest of our family lives nearly 3 hours away. She has been this location a few times and every time she has had wonderful service! This last visit was the icing on the cake. H"
Liz B.
Jul 05, 2021
"Took my van in today to deal with a ""loud noise"" under the van. Tech couldn't find anything. Took it for a ride - nothing to report. He had another staff go out, with me driving, and the noise I was experiencing happened. He trouble shooted noise and felt "
John L.
Jun 15, 2021
First time try with third party mechanic for oil change because I am different field mechanic. I do most of job on my car because those shop charges so high cost for anything.I took it to Midas because I bought used car with over 200K on and want to get se
Kim M.
May 18, 2021
"Had an oil change. Staff were very friendly and my car was done in no time. I use synthetic oil which was a bit more expensive at Midas than the Toyota dealership for my Corolla. But, because of the convenience factor I'll probably return to Midas for oil "
Chris L.
May 06, 2021
The team at midas are second to none. They are best in class for all your service needs. There are no surprises when it comes to pricing and repair needs.
Wayne S.
Apr 27, 2021
The front desk person was very friendly and caring about my car and myself. there was 2 oil changes before mine and I didn't have time to finish a coffee before my car was ready. Wonderful job all a round.
David Z.
Apr 04, 2021
They were able to fit me in at late notice. Service was quick. Friendly service. I wasn't told I need extra work ( I appreciate your honesty for not trying to get me to buy other unneeded work.)
Debbie Y.
Mar 26, 2021
Great quick service . . . Dawn is amazing with all the customers.Would definitely recommend.
Don C.
Mar 25, 2021
"Excellent service! They were really helpful, accommodating, just all round a pleasure to deal with. "
Cheryl H.
Mar 17, 2021
Friendly staff. Not a long wait time. Great service
Kelly H.
Mar 13, 2021
Always been super whenever i bring in a vehicle..always honest and thorough..thank you midas
Randy D.
Mar 13, 2021
"Minimal wait, no upselling, and a professional counter person. Highly recommended."
Lisa P.
Mar 06, 2021
"My oil change and tire rotation was handled with speed and courtesy. The waiting are was tidy and comfortable, with coffee & bottled water available while I waited."
Ron D.
Feb 22, 2021
"Had our Yoyota Yaris in for brakes. Not only was the job done quickly, but the service at the front desk was friendly and professional. Thanks!"
Kelly H.
Jan 29, 2021
Great customer service..Also mechanics are wonderful and do their job correctly each and every time..Thank you Midas..
Cheryl &Dan B.
Jan 28, 2021
"We have been here twice now and have received the best ,honest, knowledgeable service we?ve ever gotten. We trust this garage and will be our go to place for everything car related! Thanks for putting trust back in service! It?s sure hard to find.PS: we we"
Amy H.
Dec 25, 2020
"The staff here are incredible. Very friendly, knowledgeable, and make you feel like part of the Midas family. "
Rudy H.
Dec 15, 2020
"Good price, Excellent service, friendly reception."
Dianna L.
Nov 24, 2020
This is Diana Lantin...my husband was in recently for an oil change with his van. I was very upset to hear that your machanics are not wearing masks..and are also not worn at the front desk. I will be calling the city and reporting this sad information. Th
Sheila I.
Nov 23, 2020
"Always friendly, do an awesome job. Highly recommend, Hartzel rd., Midas. "
Richard G.
Nov 13, 2020
This shop rips you off. $80 to replace 2 clamps. I would never send anyone there.
Cheryl H.
Nov 08, 2020
Staff is friendly and knowledgeable Reliable and honest service
Maria G.
Oct 01, 2020
"friendly, courteous ,fast, efficient service"
Wolfgang M.
Sep 18, 2020
"I have been going to Midas a long time. I used my warranty on parts again, very nice. I have always had a good experience at this location. The personal is all making a great business."
Alene. K.
Sep 05, 2020
"Friendly staff and great service, can?t get any better than that"
Kathy S.
Sep 04, 2020
I have always driven away happy knowing my vehicle has been taken care of properly
Angelo Z.
Aug 31, 2020
Excellent service and competitive prices.
Jen W.
Aug 16, 2020
Have gone to this Midas location for the last few oil changes on my Terrain. Have had nothing but great customer service and service to my vehicle.
Sterling H.
Aug 15, 2020
Have always had great service here.
Gaetane D.
Jul 13, 2020
Was there 6 month ago to fix my front breaks cost me 533$ never told me my caliper was bad needed to be replace they told me i had 1 year warranty on rotors and a lifetime warranty on pads that was aug 22 2019 then when back same issue july 7 2020 not a ye
Kristin D.
Jun 30, 2020
"I have been coming to Midas for over a year now and I will never switch companies! They are incredibly fast, friendly and knowledgeable. I am so impressed! "
Angelo R.
Jun 19, 2020
Been going there for years ! Service is the best. I known my car is well taken car of.
Darrin B.
Jun 12, 2020
The staff is always friendly and happy to answer my questions when I have something concerning my car. Dawn at the desk is very cheery and always in great spirits!
Edward G.
Jun 04, 2020
Do a good job always
Richard W.
May 24, 2020
"Service was prompt, friendly and convenient, as usual."
Jane D.
May 19, 2020
I've been coming to Midas on Hartzel Rd. for my 5000 km. oil change for a few years now and have always been very pleased with the service and have always recommended you guys to all my friends. I was very disappointed to hear Rick is no longer the Manag
Frank F.
May 19, 2020
Always efficient from front desk to service area.
Jamie J.
May 10, 2020
I'll continue to get oil changes at this Midas because the customer service is great. The work done is thorough and there's always some kind of discount I can use toward the cost.Thank you all staff at Midas on Hartzel Road.
Todd S.
May 10, 2020
The service was fast and friendly service that is done right.
Andrea S.
May 08, 2020
The only place I bring my car for an oil change and tune up! Great service every time!
Lydia L.
Apr 19, 2020
I would recommend Midas to other and I have in the past.
Morgan S.
Apr 08, 2020
"The mechanic that serviced my vehicle did an awesome job on my brakes. Thanks to the Midas team, I?m safe on the road again!"
Andrew D.
Apr 02, 2020
Thank you
John M.
Mar 17, 2020
TIMELY AND VERY PROFESIONAL
Dianne J.
Mar 15, 2020
Awesome and great atmosphere didn?t have to wait long
John M.
Mar 08, 2020
"job was very efficient, and price was fair"
Dustin K.
Feb 24, 2020
"Quick, efficient, and friendly. "
Chris F.
Feb 13, 2020
Thanks to all who made it a great experience from the front counter to the technicians. I will definitely return and make sure that people know they are more then just exhaust.
Jamie J.
Dec 31, 2019
Awesome service and excellent customer care.
Wayne S.
Dec 12, 2019
I got a synthetic oil change. While sitting in my car I open the Midas web site to write a review of how fast they were and saw that they have a $59.00 special on synthetic oil changes. I was not offered this special. That's not good service.
Mark L.
Dec 01, 2019
I was in and out quickly. Friendly staff and worked well.
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Join the Midas team at 135 Hartzel Road, St. Catharines, ON, L2P 1N6
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Midas is one of the world's largest automotive service providers, including exhaust, brakes, steering, suspension, and maintenance services. Midas has more than 1200 franchise locations in the United States and Canada.
Midas is committed to earning our customers' trust by offering them the expertise, value, and responsiveness they expect every time they visit us.
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