They are understanding and very friendly.
It was easy and they did a good job.
jason was excellent and professional...thank you so much for the help.
Everything that needed to be done was done, associate went above and beyond to get me my vehicle back. Excellent work!
Josh and the team are so kind, so helpful and got me on my way in no time. I am greatly appreciative of their work
Josh and the team of highly qualified mechanics were helpful, kind, professional. The amount of knowledge and care they provided was vital to me feeling comfortable with them repairing my car.
Jeremy Olsen was very helpful and explained what the issue was enough for someone like myself who knows nothing of vehicles.
I was on time for my oil change and they got me in immediately. I always wait for my car, and they informed me that it would be approximately 30 to 45 minutes, and it was done in that amount of time. Very friendly and the lobby and restroom were clean which is a plus.
Always good service and good customer service
I have always had a blend oil change which costs about $40.00. When my wife brought the car in they never ask what type of oil. When the car was done the bill came to about $100.00. When she ask about it they took $20.00 off. We didn't want the full synthetic oil change! Disappointed
I use this location for all of my auto needs. The mechanics are all knowledgable, and I am informed of every aspect of the service on my car.
Got in for an inspection and fixed the breaks same day !
The price of the oil change with the coupon was fantastic!
I tried twice to schedule online with the previous location I've used in Port Orchard and never had a call back. I tried calling the location but there was no answer or way to leave a message. I then called Olympia, where the call was answered and I was able to schedule an appointment for that same week.
Joshua was friendly and open to answering my questions, both when I made the appointment and when in the shop in person. I felt like I was in good hands…
As a woman they always take my concerns seriously and are very courteous to me.
The front office staff was extremely helpful when the service was done he let me know other services that I may need in the future, but was realistic on the time frames so he didn’t make me feel like I had to urgently do something but gave me prices so I can plan for it
Not everybody can be perfect
Scheduled appointment was on time. Staff professional and competent. It was a very positive experience.
I am always treated well, and they go out of their way to explain any issues in detail.
As far as I'm concerned highly satisfied means perfect, and nobody's perfect. I've been going to the same place for years and every time I've been there everything's been just fine. Got my oil changed to chatted with the manager and he explained things to me very well and that's as much of an experience that I get from having my oil changed.
Service was finished much quicker than expected. Manager was very helpful and knowledgeable.
"Quick, reasonable price, knowledgeable tech. Sealed an exhaust leak by fabricating an exhaust section on my 2006 VW Golf. "
This location was very professional and kept me informed of all the work that was needed to get this vehicle safely back on the road.
Josh was amazing at helping us replace our catalytic converter after it was stolen. I really appreciate all his help and patience as we are a one car family. He even helped us make a way to deter thieves in the future. Will defiantly use Midas in Olympia f
Always a pleasure to bring my car in for any type of service.
Blew truck engine had to have AAA tow to closest midas. Cody was great ran diagnostic to confirm that engine had blown. We had to have delivered back to Oregon was a couple days delay before pick up. Cody took care of the bill over the phone and went th
Staff was very friendly and professional. Cost of work performed was lower than rates quoted to me by both dealership and Jiffy lube. This Midas Shop will get my future business.
I have an older truck which needed muffler repair and a clutch replaced. The tech that worked with me was Shawn. Very pleasant experience with him and they did a great job on my truck. Highly recommend their services.
Was thoroughly gone thru. Very professional
Knew exactly what to take care of & got it fixed fairly fast!
nice and friendly, great customer service/experience
I called days before and scheduled an appointment because I am a nurse and have been working long days. When I arrived they told me it would be closer to an hour and a half or longer. I had to leave my car there to get back to work. When my car was done 4.
They changed the oil, did the inspection. Told me what it needed and had it fixed 2 days later. My 22 yr old Ford explorer drives like its new!
Such nice guys and done well and quickly!
Very good customer service. I was treated very well by the manager. Everything was explained to me thoroughly.
Fast and easy. Excellent experience with the staff and they are helpful and friendly.
"I too my Acura TSX for a routine oil change and performed the free inspection. They advised me it was ""unsafe"" to drive due to the brakes and wanted 742.80 to replace all four breaks. In the breakdown it was 89.99 for pads. I promptly visited the local Aut"
Had an early morning appointment with the Olympia Washington location. I arrived on time but no one was at the front desk. Finally after 10 mins someone comes out and says ? I have no manager or asst manager so I can?t process any orders?. He said he w
"I am very disappointed and will never go to midas again. I came in for brake work and a tune up. I was told that I need rear drums and was quated 1400 for the tune up and rear drums. I paid over 1500, but that is not the worst I continued to hear a grin"
The people at Midas always treat me very well. Ken the service manager explained everything in great detail and was very patient with us.
My name is lacey. Dennis jerome sleeper manager for the black lake Blvd store is a severe woman abuser and alcoholic. I have proof and personally have suffered his abuse as per I am his daughter. When I recently lived with him he would ask me and tell me
Still waiting for them to call they said they were going to call me within 30 min and it's been 3 hours
All seemed to be done correctly and in a timely manner. Thank you.
Denny and his whole staff are friendly and get the job done right!
I took my car in to look at some things. Was told they had inhouse financing but wasn't told until after work was done on the car that I would have to pay 140.67% APR and that my monthly payments would not be affordable. Also they didnt do a complete job o
Excellent service over priced
I had received services done on my 2016 Kia Soul to have the axles replaced along with the shock absorbers and brakes. Needless to say my car runs like new :)
Profesional job and courtesy staffMy wife car is ready when promiseThe manager handle it wellI would definitely come back to themAnd recommend them to friends & Family
I appericate your guys service you are the first people I call about my car. I know I will get a honest apoion on what needs to be done
Very pleased with service. Prompt & professional.
Quick Service, knowledgable and professional. They helped me get my vehicle fixed for me in an emergency situation when no one else could accommodate. Thank you!
Got my brakes done today front and back on my Kia Sedona.Ken in the front office was great even helped me find financing. Work was done when they said it would.
Fast friendly service and good communicators.
Thanks for the very fast service and diagnosis
Nice how only 5 star reviews show on your page!!
"I was very upset after reviewing my invoice to see that it was incomplete. It did not have all charges listed or the tax. I also never received the checklist for my oil change. The receipt I had came to $490, the charge to my card was $525. Denny informed "
"I tried to get an estimate online, it states 1 hour return call, I waited 3 hours and finally just called to get my car in. I received a call the next day from the online request.I never got a written estimate per RCW 46.71.015. It started with warranty b"
"They did a good, fast job. I was very satisfied with my service. Thank you."
I always get excellent service. Ric really knows his stuff and he's honest about what you need and what can wait.
The team was knowledgeable and friendly.
"Received friendly, honest, and professional service. The store manager made sure I was taken care of. I would trust this shop to take care of all of my vehicles. It is so refreshing to find a service center that has integrity. "
I am just curious why you quoted me $74.95 for a synthetic oil change lube and filter on a Ford Fusion and you charged my daughter $103 for the same service. Hmmmmm.
"The crew at this location are always so nice to me. They find issues quickly and take care of my car as if it was one of their own. They never try to sell me something I don't need, which I appreciate. "
Awesome work & did it fairly quick. Always go to these guys!
"Always great, fast & friendly service!"
"I was shopping close by when I saw my tire was almost flat. I stopped in not knowing what to expect not having been at a midas before... I was pleasantly met with personality, smiles, and quick helpful service! You gained a new customer tonight. Thank you"
Installed parts quickly and efficiently at the right price. Cant ask much more.PS: tech recorded mileage incorrectly on vehicle maintenance records. Now shows up as inconsistent mileage on CARFAX! Is there any way to correct this?
Diagnosed the issue and proposed alternative solutions quickly and professionally.
They were great. Got done quickly etcGood to have as my gsrage
"I was due for an oil change, and Midas is my family?s go to as the service is spot on - not this time though. I initially had a walk in and was told to make an apt for another day due to the busy day they were having. Totally understandable, so I made an a"
"Little slow ******* me In and even though I had an appointment they moved it A-day later They do great work, great guys, knowledgeable, Courteous. I would recommend them to my family, friends and neighbors. keep up the great work guys. Thumbs up to Danny."
I took my grandsons BMW because it said it needed brakes I got prompt service and the manager was very honest he said he did not need brakes he reset the car and sent me on my way most shops would?ve replaced the brakes and charge me hundreds of dollars I
"Been taking my car here for 4 years!Steven and Ryan are amazing. Rick new manager, not so much. I schedule to come in on his days off!"
"I hadan exhaust noise. I stopped by late Friday afternoon. Rich quickly spotted the problem, ordered the part from a local supplier, and had me all fixed upIn less than an hour. So , super fast service at a great price, you can't beat that. Thanks Midas"
"Greated me as I walked in, quoted an hour, done in 45 mins )Great service and communication! Go Team Oly Midas!"
To start the management was great and well informed me Of The cooling system's Workings The guys were great Fast efficient well knowledge and experienced. I was with my three-year-old grandson enough time to walk over to target Get him a toy and back it
Friendly, honest, attentive, and thorough. It doesn't get much better than that. :)
I came into Midas for a second opinion on a manifold issue. I got a detailed estimate from worst to best case scenario from Rick so there were no surprises. Rick answered all of my questions patiently and he was very pleasant to work with. My truck was don
First time at this location and they did awesome. Able to get me in same day within 30 mins of me calling. Friendly staff and was able to get in and out within 30/45mins.
I've known my mechanic here for years. I can trust them to be honest and thorough
"Honest, professional customer service is much appreciated!They go above and beyond and being a female, not knowing a lot about mechanics is important for me!Thanks guys! I will continue servicing my vehicle here!"
I'm new to the area and needed to find a new car maintenance place that wouldn't take advantage of me. Cody at Olympia location explained everything to me and I got the feeling that he was honest and the guys did excellent work. It's important to me that I find a car maintenance place I can call home. Thank you. I think I found it.
Everything as promised. Tires went on sale a few days later and was able to work out deal. Great customer service.
I am pleased every time I come into Midas! Very good customer service.
Great as always. Except for 1 thing. Recommended I get engine dye, but had it done about 1&12 months ago.
I am a single full time dad of two young kids. Out of nowhere my car was was leaking antifreeze by the bucket. I no NOTHING about cars and coud ealily be taken advantage of. Jake made me same day appt (within 2 hours) and found a hose had come unclamped
This has become our go-to place for auto needs. The staff is very friendly and helpful. We feel like we are never taken advantage of and actually get more than we bargained for.
"Awesome customer service, nice staff!"
Jake and Steve were amazing!
The experience at Midas was ok. The part I didn't like was the bottom skidplate of my truck dragging on the freeway day after. Did I mention this was the second time this has happen. I asked for a reimbursed for oil change but all I got was a next free oil
Great. Midas covered everything that goes with an oil change & any other questions I had!
I've been to this Midas location a few times before without any issues. I took my car in to get a routine oil change last week and when I went to leave noticed a large oil/grease stain on my light upholstered seat. I went back in and told the employee an
Always great service and true to my appt time! Work is fine fast and clean. Have been a costumer for over 6 yrs multiple cars serviced!
They were very thorough & answered every question I had. Told me anything I needed to know about my Suv.
was great. they were very thorough. made sure to tell me all that was done & anything that needed further attention.
i couldnt have received any better serve from any other auto place. the men there have great customer service. they can be trusted
after 3 times in for the problem,they found out what was wrong
had a pleasant experience with my service
"I have taken my car multiple times for varying fixes needed for my vehicle, including, of course, its normal, due oil change. The manager, Jim, is excellent. He is exceptionally polite, appointments are on time and promised times are accurate. I have had"
"Man, these guys could not have impressed me more. After having some front wheel noise that I suspected was a bad bearing, I called the morning of the day I was supposed to move to Bellingham, a 3 hour trip. Even though they were booked for the day, Jim sai"
"As the title states, my service was great but, when I got my car back, a front piece was knocked loose, after telling the guy at the counter, he came out, tried to fix it, couldn't so he removed the whole piece and told me to take it to my repair shop. See"
I have an *86 Buick Century that presented Olympia Midas with several mysteries after an initial repair* They were willing to have my car towed from Shelton to Olympia to determine the problem* which was a defective part they had received* They tested and