Friendly receptionist who honored the online special, even though she knew nothing about it. Fast, and courteous.
I thought all was good upon leaving after i had my oil changed. On Sunday Aug 18,24 my boyfriend lifted the hood to check the oil and the housing box that the air filter sits in is broken and two screws are broken off in it the filter was half hanging outside of the spot where it goes then Midas writes on my invoice that this was already damaged and thats absolutely not truth .The cover that fits on top over the dipsticks was also missing screws. these things were all done when Midas changed my oil. This location was super busy and the employees were going way to fast overlooking the small but important aspects. They need more help there for sure and I would not recommend this place to anyone
Made appointment through Midas online never heard from them. Said they would call back after checking the status of vehicle but never heard anything back. Other than that happy with the work.
Staff very friendly and accommodating. Waiting area very clen, comfortable, services reasonably priced.
Amazing service and great advising of of their services. They caught mistakes that Les Schwab made at my last visit there.
Although highly busy, was courteous and helpful
People are very respectful. They took the time to explain what was wrong with my car and my choices to get it fixed.
They always treat me well and tell me straight up what’s wrong and their recommendations for fixing the issue. They let me take part in choosing the best parts for my vehicle. They show me photos if I ask them to. They keep me posted on how the repairs are going. And this store was recently sold and the new owners are making some much needed improvements and repairs! It looks so much better! I think that will bring in more people as well.
Got me in the very next day after I called in about my issues
Friendly and helpful decent prices low wait times and very thorough with explaining why and what needs to be done also in a great location to walk around
The manager, Brandy, explained everything well, and was amazingly courteous.
Everything is perfect and time saver nice and friendly staff clean environment
Brandi was fantastic to work with. She explained every detail and let me know what was happening and let me make the choice of options to follow. The report that was emailed to me was terrific. They were thorough and it showed me how my truck was performing in all areas. We will definitely be back for future service on all our vehicles!
If I can get the service for a less expensive amount I would go somewhere else.
Friendly staff and everything i wanted done was completed for a reasonable price.
Brandy and Lexi were both very helpful and communicated well. Fast and affordable service!
Fast, very polite and nice, knew what to do. Helped make my decision on a good battery
Sean, the person in the office, was very friendly and funny. Sean put in time and effort to give me estimates of future services that I need. The people who did my oil change were very fast!
The manger was very nice the mechanic that worked there were very positive they will help you if you have money problems they will adjust for you shon is the best
I believe daniel was his name mite be the manager very helpful great service!!!!!!!!!!!!!!!!
I’m going to keep it simple. The manager was friendly, knowledgeable and immediately took care of things . My service was completed quickly and efficiently with great customer service
The entire experience would had to have been entirely perfect and the staff would had to have gone beyond with greeting and courtesy. The staff was courteous but was still trying to get dressed and get everything up and going by 8am.
I have been your customer since 2004 and I keep coming back. That should tell you that I am very happy with your service.
Absolutely love bringing my car here because they always explain everything to me plainly and clearly. Everything is fixed correctly and in a timely manner
The tires I purchased met my needs perfectly. The staff was very friendly, helpful, and knowledgeable.
Get a friendly counter person that likes to be at their job
i did not have an appointment and needed exhaust done and a oil change. i left the truck and they called in an hour or two gave me the quote i said do it and it was done that day. im very satisfide. thank you to all that helped me.
I always get a tire rotation with my oil change and have never been charged. Not only was I charged $19.99 for the rotation but the price of the oil change had gone up significantly. I was charged $67 and change for a regulat oil change and tire rotation. I have limited resources and with the price of gas, food and now this, I'll be changing my own oil from now on. It's shameful! I asked the cashier about the tire rotation cost and was told it's always been that way. Never have I been charged. She said then I must have used a coupon. I said no coupons and I've been using Midas for years. Three different cars and about 8 years. No more tho, I'm done!
I’ve been coming to this midas for along time. Their always friendly and tell me what they did or is wrong. Good customer service.
Staff informed me every step of the way.
The associate that answered my call was very helpful.
I went in for an oil change and was out in 20 minutes. Staff was super friendly. I will definitely be coming back!
"On November 22,2020 I brought my, then running, 2008 mini Cooper in for a coolant leak. They screwed it up and wanted more money to repair it. I said no but they charged for repairs that I told them not to make. Then the fiasco started. Midas are franchise"
"I made an appointment to go in based on my vehicle having a squealing noise coming from the front left wheel. I spoke with Evan on the phone and explained to him what was going on. Upon my arrival at the store, I waited for about 30 minutes past my appoint"
Always a pleasure working with Midas in Marysville. Great service !
"I had spark plugs changed, a coolant leak that Midas attendant found and fixed, along with other things that had to be done. The Staff was very efficient and Caring!"
I drive hours home to go to you guys
I've just moved to California and was recommended to go to Midas in Marysville. The gentleman at the service desk was very kind and helpful. He knew how to help this elderly lady get her oil changed and have the tires rotated and balanced after a long cros
"They are horrible. I've had more than one issue. I went to get my brakes done because they were making noise and they said "" it will make noise for a few weeks and be gone"" NOT. I've had noise for over a year and it was actually worse. 2. I changed my own "
Evan is a great mechanic always honest and does great work
Always very helpful and friendly.
Great service no problems
fastservice , very thorough
Friendly service! I would use there services again.
excellent thanks for being so helpful especially with trying to find the wheel studs for my 2007 Mazda
"In a previous life, I worked as a claims adjuster. This job allowed me to review many auto estimates and hear horror stories about auto shops. For this reason, I know this Midas shop price gouges. Upon arrival, I was met by Evan (snake oil salesman) who c"
professional service, great value
Great service, will return again!!
Very friendly staff got my car in and out quicker then quoted. Would have been nice if they honored the coupon that was on there website and saved me around 20.00 other then that it was ok
Midas always takes care of us very well. They have reasonable prices and do not say there are things wrong when there are not. They did a full inspection of the vehicle and told us our tires needed replacing, and we already knew that. Honest shop.
Dropped my car off for an alignment just to be told a few hours later that they were unable to do it due to there old outdated machine. Still charged me $35 for the initial inspection. I was more upset for the whole inconvenience of having to take time off
Great Service! Took care of everything
"I already complained once, after getting my services. Now I?m working on my car and I got lug nuts stripped. One that they just ******* replaced. You need to teach your techs how to use a ******* air impact, should be putting them on with your fingers prio"
Very poor customer service. Waiter over an hour for an oil change. Brandi said will get you in right away. I was waiting for over an hour to get oil change done
We were taken care of with great professionalism and with very good knowledge of our issues which needed to be addressed.
Took my Ford escape in to have the pcm reset they charged me for a diagnostic which I didn't need they don't even have the machine to reset the pcm and now after reading reviews I put it on the code reader and there's 5 extra codes this is the worst experi
"I was given a discount for my tire rotation and oil change. However, the machinic was unable to complete my tire rotation sighting that there was an issue with my lug nuts. Nevertheless, after I paid my bill I discovered that I was still charged for both t"
Another excellent visit..thank you
"Everyone is very helpful and pleasant to deal with and they got the oil change done quickly, but then I got a call that my lug nuts were swollen and they could not do the tire rotation without replacing all of the lug nuts. They would only charge me for th"
At 1800 to 2200 rpm the resonate in the cab is deafening. This the cruising rpm. I ask the installer about this and was informed this is normal. I disagree and in the process of finding someone that can fix my problem.
"As long as I make an appointment, I get my service regularly and on time. Friendly staff and convenient location to take a walk while waiting. "
Thank you! Fast and accurate service, very impressed. Reasonably priced as well.
"Brought my car in for a battery swap, and of course they found something else wrong, b4 i brought it in i looked under my hood, no leaking at all, they tell me i have leaking hose over the phone and want me to pay 600$ for something they probly did XD frig"
They were fast and did an excellent job. They are also friendly an listen to what u have to say I would recommend them to everyone I know there prices are real good to
Had to wait for oil change. Appointment at 8am. Car not worked on until 9:30am
I had a coupon for $18.98 oil change. I ended up paying over $32???? I know I needed 2 more quarts of oil but this is not acceptable. Also the technician took way too long. I doubt that I?ll be back
The brakes are working good. The service desk was great. Kept me informed on the status of my vehicle.
"I was charged the $39.95 inspection fee. I was told by John that it was a mistake and that he would credit my card asap. I either called or stopped by once a week, sometimes twice and kept getting the run-around. It has been over a month.To top everythi"
"I can't say enough positive things about Midas in Marysville. They are constantly helpful, professional, thorough, friendly, punctual... They have the skills, attitude I need and senses of humor that make everything easier.Plus coupons."
You did an excellent job getting my vehicle back on the road
I recently had an oil change at the Marysville CA Midas. They did a prompt and efficient job. I was in on time and out sooner then expected.
ready and complete when I expected great job
Went in for a fuel filter change came out with transmission problems. $350 for nothing. Took to another place. Trans flush is all it needed. Now it runs perfect.
Good AC Service after repair of AC Condensor
I just want to share the horrible experience I had with Midas! So I took my car in due to a oil light coming on they told me I needed a oil change so they did that. The next day the oil light is back on! So I take it back they tell me it?s a faulty oil sen
"I had my front pads and rotors replaced last july-17now in apr-18, I need my front and rear Pads and rotors replaced, even though I didn't have to pay for the front pads, I wanted to know why they didn't last but 9 mos.All they could say was for me to come"
"Repaired the exhaust on my 2001 Ford F-150, great job, and great people."
Very dishonest $1500 later a problem still the same Check engine light still on You fixed something 1st before you fix the actual Problem now the window does not go down AnymoreWas like that when I dropped it offThen you won't charge me 350 to Fix somethi
"Went for an oil change, took a long time. When my car was finished it was left with oil everywhere (in carpet, along base of door, steering wheel, glove box and rims) they checked cabin air filter and didn't hook the support back so when opened it everyth"
I had scheduled my appointment a week ahead to have my rotors and brake pads replaced. They did not order my parts until the day of my appointment. When they had a whole week to do so. My appointment was at 9am and parts weren't delivered until 12:45pm! I
"Midas in Marysville is a great place to get my oil changed. They have me in and out in less than 30 minutes and not only change my oil, but they rotate my tires so I get more mileage out of them. The waiting room is comfortable and the staff is very frie"
"Awesome people, great at what they do. I will return and tell friends and family. I truly got the Midas touch."
Well to start off I loved meeting Ginger.Cant wait to bring my dogs in next time to meet her.Brandy was so friendly and welcoming.For sure going back and making this my repair place.Thanks so much Midas
Good place to take my 05 expedition for all maintenance. Only place I trust.
"Great service every time, I always come back because of it."
"The personnel at Midas in Marysville is great, they like to honor their clients by offering exceptional customer service. They are very detail oriented and always willing to work with the client's needs. I highly recommend any one that needs an oil change,"
Maintenance is maintenance and thank you for addressing the concerns of our vehicle. We believe this is the best brake service around.What stood out was the customer service..!! The communication from the front-desk ladies was excellent..!! I was called
I didn't have a appointment and the soonest the were able to get me in would be 4 days later. I explained that I work during the week and needed and Sat appt. So I was able to leave my truck and they called me later that day when it was completed.
John at the counter did a great job. And Joe working on my car also did great. They knew I was on call at work and did everything they could do to make sure my car was ready before it was time for me to get called. They Ended up needing a part from Sacrame
The young man who helped me was so great. He was swamped and needed help in the office and was trying to get help and no one would show up for work. But he was GREAT. I am sorry I do not know his name but he deserves to be commended. He called me when
"This midas go way above the call of duty. They all are nice and professional and aim to please. I will not take my truck anywhere else but midas marysville ca.sales personal are very informative, and shot it to you streight,plus the coupons are great too."
Evan provided great customer service while explaining everything in understandable detail. Great Job!
Man this shop needs to go around & show these businesses the TRUE meaning of customer service! Because from inputting my info to actually showing me what was wrong with my car & answering any questions you have MAN if I didn't live so far I would seriously
I brought my truck in to get the exhaust checked because it was making a humming noise. After the so called best guy working there said it was actually the gears in the rear end making the noise I had them start on it. 7 days later and 3k I picked my truc
I brought my suv to get my exhaust checked due to a humming noise in the rear end. I was told the rear axel clutch packs and gear wheel bearings need to be replaced. Not only was that replaced but also had breaks rotors in the front put on along with man