A vehicle inspection shoukd not take an hour. I find this location "tries to find" things to be replaced to increase the bill. I noticed the mechanic check my engine filter. Why? So they could "recommend" it be replaced. The engine filter is not part of a state inspection.
Staff were very friendly and knowledgeable. I never feel like they would take advantage of me
Bryan is the best. He is always courteous, friendly, honest, and knowledgeable.
The associates were very knowledgeable and helpful and ensured that everything was taken care of in a timely manner. I appreciate their work.
Good price. Service team overcame issue with internet/phone after a storm. When I had a problem with the work scope, the manager (Jake) performed a service at no additional charge.F
It takes way too long for an oil change. 2 hours is way too long.
Grease smudges all over the interior of the car
Staff were very friendly and gave great advice
When you go to Midas, ask for Jake! You wont be disappointed! ~ Larry S.
Jake was great! I can’t wait to come back!
Jake MGR super nice!!! Very pleased
Quality work at fair orice
Been dealing with theese folks for a long time, trust them.
Jake and Bryan are awesome! Always honest and courteous
Bryan is a highly educated and respectful Assistant Manager that always treats me with the utmost respect and care for keeping my vehicles roadworthy!!
the hours charged in labor did not come close to the actual time to complete.Work was completed in a lot less time
The price was almost double from the last time and when I asked the technician said it was because I have a bigger engine than I actually have. He told me that I have a GM 2500 (6.7 L) when I in fact have a GM 1500(5.3L)
The manager and staff are great. They communicate everything very well.
Made online appt, arrived and was checked in within a couple minutes. Manager was very nice and friendly.
They were very nice and explained everything in detail. We went in without an appointment and they were still able to help us. Great guys, great service, all good things
Always a pleasure- easy toSchedule- friendly and helpful- great service and superior customer service
Staff were very efficient, experience was good
I got an appointment the same day
Over all price, l understand costs have risen, since Bidenonics kicked in but 37.00 for windshield wipers, the overall bill of 199.00 dollars for state inspection, not counting the windshield wipers, last year was 70.00 dollars, l don't blame the company for just keeping up with this wild inflation, but it does hurt when your 75 years old on a fixed income, apologize for the triad just letting off steam.
Appt made quickly and easilyThey are always very friendly and punctual
Transparency of pricing for parts for my vehicle. Also, if discounts could be automatically applied.
Affordability was the factor in using midas to install my tires
The oil change was excellent except the tech forgot to reset the service light, when l return for my state inspection next month l will ask the tech to reset.
Brian is fabulous! He tells me exactly what I need and is completely thorough when addressing the situation.
Have a more estimated time frame of vehicle to be done. I scheduled oil change for time frame 2-4pm and there was only 1 person in front of me. The oil change took close to 2 hours. I got there at 2:30 and was not done until after 4 pm.
Manager fruendly, service was great
Everything went as expected and explained
WOrk performed at expected in the timeframe expected. Friendly personnel, phone was always answered quickly.
Pricing was not clearly communicated. They were goi g to charge me for services they did not perform. Since I mentioned it they took the services off
The staff was fantastic. They were very friendly and helpful. The service was completed extremely quickly at the utmost care was taken with my vehicle.
Jake and the crew are terrific. They are honest and extremely capable. This was just a simple inspection but they have done other work and I've always been extremely satisfied.
Was a free oil change. I didn't have all of my coupons so the manager went on line to find the missing ones to apply towards my service. This location was surprisingly busy for a Saturday at 8AM
I have used Midas for all of my vehicle needs because they are quick and very professional. They do not try to do unnecessary repairs. I trust them for all my vehicle needs.
Brian was amazing!!! When the technician gave an attitude when asked about my tire rotation he left grease on the inside of my car and on the outside handle area. Brian kindly cleaned those areas for me.
Really high labor charges for some minor issues (light bulb change, gas cap change). Feels like trumping up issues and bilking.
Jake, the manager, was efficient and friendly. I felt valued as a customer.
Bryan was mechanic he was friendly and did a great job.
Jay was crazy busy but still pleasant. He finished my oil change and inspection in a shorter time than I expected too.
One guy was very friendly but the other NOT AT ALL, also my receipt said my tires were rotated and the 100% were not. Also I was not missing any valve stem caps when I dropped it off
Coming back this week with another vehicle
Jake and the group are like a local garage. Gets to know the customers and are friendly as well as professional
Friendly associates, reasonable pricing, clean, hot coffee was hot
My usual location is fairly busy. I usually drop my car off because of this, as I did this time. It was just an oil change but took about 4 hours and it was me who called to find out my car was done… no reflection on the personnel just seemed longer than necessary. I always get good service.
Easily got an appt for a battery change. Brian reviewed my options. I can always depend on fair, honest and dependable service. Three of us were discussing Brian because of previous service. He's the one who makes you return for service. Not one negative comment about him.
I have had a good experience with Bryan at this store as mechanic / asst. mgr
There was zero value for the service performed. $107 for a state inspection is not competitive. I should have asked the price first. But I will not return..
Jacob is very helpful. He is pleasant to deal with and takes the time to listen to your concerns. Car was ready when promised.
As a returning customer, I’m happy with the somewhat personal service. I trust that I get good service and fair pricing.
Always greeted with very friendly attendant!
My appointment scheduled 10 am to 12 am l came in at 11am they did not start inspection till 1:30 pm. The associates were not in a good mood and it was obvious. I had to call my daughter to go home, because it was taking a log time to get started, they never called me when it was done my son in law drove by andd saw it on the lot done so picked me up to get it, the associate was still in a not so pleasant mood.
Employees that I dealt with were very friendly and explained things clearly. Nice interactions with other customers as well.
I scheduled an appointment early for both an oil change and a vehicle inspection. The oil change was easy, but the state inspection was not guaranteed. The online scheduling did not include the fact that my local Midas did not have a certified state inspector on the day I made my appointment.
I come here regularly. Never had any issues .
It was very easy to schedule an appointment online. I was able to drop the car off using the drop box system so I could leave my car there overnight. The team worked quickly to get my car serviced as well as the many others scheduled for that site that day.
Job done faster than expected.
Jake and Bryan are both fantastic employees. They always go out of there way to make sure they are courteous and extremely efficient.
You could not ask for a better manager. Bryan needs to be recognized for his kindness and professionalism.
Brian is very professional, friendly and knowledgeable. I keep coming back because of this.
I have been going to this location for years. I had to travel for work and dropped my car off to be serviced while I was away. They were done same day and I did not even make an appointment. Brian and all at this location always take good care.
The technician found eggcorns in my cabin filter. He showed me the filter and I was shocked. I was in for a oil change and was very happy that they checked all of the filters and fluid
They were fast and did a great job.
Service was provided at the scheduled time. I was able to watch the service take place from the waiting room. Clean and comfortable facilities. Location easy to find.
People were friendly, seemed honest and straight forward which is all I ever want. Service was quick, they even reset my oil life % on my dash. No one ever does that
Let me know ahead of time that the oil change was going to take much longer than expected
"They were very helpful, kind to me. Very respectful. Work done in a very timely manner. Would use them again. "
Very knowledgeable and professional
the appointment for state inspection was completed in a timely fashion. I was highly satisfied with the quickness of the appointment.
Bryan the technician was awesome. Does great work.
Bryan the technician was awesome. Very good technician
The didn't install the oil filter properly and we had oil all over our new garage concrete, driveway and sidewalk. After much complaining the district manager did come look at our oil spills and arranged to have the underbody of the car cleaned properly. Unfortunately it took 4 trips to get this resolution for a simple oil change. The manager and assistant manger stated that the issue was due to call offs and they had temporary employees. What I don't understand is that they were both present at the time why weren't they overseeing the work. In addition to add insult they gave us a coupon good for a conventional oil change when the vehicle uses synthetic oil. When questioned the manager said that it was good for synthetic but that's not what the coupon said. The district manager did go out of his way to resolve the issue. I will probably go to a midas for brakes and oil changes but not this store
"Even though they were understaffed, were very quick. Were very friendly and kept me updated through the process."
"Oil, Tire Rotation and Balancing...quick service...in and out in under and hour and great price."
All in all happy with service provided. Only complaint would be that the techs touch a lot places on the car that left oil residue on the paint door handle hood etc?
"Did a great job, fast, but with great service."
Excellent service attention to detail Did a weld on a tailpipe hanger very carefully with my 1969 Camaro!!! A plus
"Hi , we used the easy and quick internet link to schedule our Lexus Rx for repair work every thing went like clock work thank you to the crew @ Midas "
"Replacing my power steering line and return hose was a difficult job on such an old car ( 1998 ). Lots of rust. Mike did a great job and perservered to finally get the parts replaced, pressure test, leak test and test drive."
"While driving from Michigan to New Jersey I experienced a blown tire and was stranded six hours from home. The tire size I needed is an uncommon one so it can be difficult to find. Midas in Gibsonia originally believed they had the tire, but upon arriving "
"I have been taking my car to Midas for routine maintenance for two years now. The technicians do an excellent job on servicing my vehicle, and the staff is very courteous!"
"November 2019 I took my car to Midas for an inspection. They said I needed brakes and rotors to pass so I paid them to do the work. After the repairs, there was an issue with the brake pedal pushing down almost to the floor board just to stop. We mentioned"
Very Professional. Got me in and out when they promised. True gentlemen!
Great service and people!
The whole service was dine quickly and thoroughly
Set appointment on line. Dale oversaw the work. Technician changed the oil and checked pressure in four tires to meet manufacturer specs.
Set appointment on line. Dale oversaw the work. Technician changed the oil and checked pressure in four tires to meet manufacturer specs.
I was treated so poorly I left before the work could be done. I showed up between 2-4 at 315 and was told I was supposed to be there at 2. It?s a window. You can show up anytime from 2 to 4. The person kept arguing with me so I told him he had poor custome
The Midas team does a thorough review of your car and recommends what needs to be updated. They provide a quality job every time I go there for an oil change and tire rotation. I give them my highest recommendation!!!
"I have a cold but the person who helped me did a fantastic job of telling me what i need, doing the work much more quickly than expected and also explaining what shape my car was in (post inspection) he definitely set the standard for service excellence a"
"The person who helped me was awesome, I own a consulting employment company and he really did an excellent job or reminding me what was needed and dilligently did the job much faster than expected. he deserves a raise for the level of service excellence. H"
Guys stayed late to change my oil because I had a trip the next day. Super nice!!
Driver's headlight out.; 3000 mile oil change due. Service Mgr Ron handed me dirty filter & dirty cabin filter allegedly from our car.. I authorized replacement having no record when last done. Ron never gave me old parts to verify condition. Before leaving this shop a noticed passenger headlight was now out. Mechanic verified it was working before but Ron insisted failure to be a coincidence! Midas charges $113 invoice >other local shops. Left dissatisfied other headlight out!.
Manager (Ron) is very accommodating and pleasant. He got my car in and out with no additional problems. Even took the time to explain the problem and for things to look out for in the near future. I will be back to this Midas 100%
These guys are very professional and was very honest . They took my appointment on time and finished in a timely manner.
Quick and great price for oil change and tire rotation...although I didn't take advantage of the tire rotation. My first experience and it was golden!
Replaced 4 tires. Service was professional and I was able to wait a reasonable time to complete the work. Midas will likely be my new maintenance destination for repairs other than those required to be done at the dealer. Good work at reasonable prices.
"Everything went as planned. Signed up online for an appointment and my appointment time was met and my car was done in that timeframe. Staff is very friendly, courteous, and answered all questions I had. Staff made sure to make me aware that my oil is th"
They stripped the oil plug to the oil pan because they were in a hurry. They wouldn't take care of their error and charged my wife for a makeshift plug that my real mechanic said that I was lucky to make it his shop. Tried twice because they had a really g
Great job, No appointment needed but fast and efficient service.
"I had no appointment, but found the people there to be accommodating, courteous and professional. They had my problem fixed in 20 minutes and had me on my way. They did a much better job than my Honda dealer!"
What can l say it went rather well, oil, filter change tire rotation and state inspection.......
Scheduled a specific time for a state/emissions inspection. My vehicle was taken when I arrived and returned within an hour. Fantastic service.
The service was good and fast
The Service was good and quick.
Bryan did a great job of explaining the process and made sure the car was prepared for our trip to Florida! I would definitely recommend!!
I dropped my car off at the Gibsonia Pennsylvania location for an oil change. Being from out of state we have always trusted the Midas franchises to service our cars as we travel for work nonstop. They called us and told us we needed new tires which we jus
"Bryan (asst mgr) was extremely helpful when I brought in my car on a Saturday and needed part of the exhaust system repaired. Appreciated taking time to check my warranty and getting service done same day, good price as well. Thanks. "
"Bryan at the Allison Park store is a gem of an employee. He was very friendly, super knowledgeable, and thorough like I haven?t seen at a service place in years. He explained everything that the vehicle needed, and it was finished in a timely and efficient"
The service was very good and efficient. They took me right away and I did not wait long. Very good service.
Did good. On time in and out.
"The work that was done on my was good, but I watched my car sit on the rack for an hour and no one was working on it! The mechanics that were working on my car were dragging their feet and moving as slow as turtles to gain more labor hours! This bothers me"
My son had an internet scheduled oil change tire rotation and was treated rudely when he arrived. Told he was stupid to schedule on the internet and needed to call the store. Sat for 2 hours and then his truck was finally taken in. It was on the lift for
I have gone here for a couple years now. My experience has been that this is a place you can trust (most important to me). Additionally the service is excellent from people who seem to like their job and enjoy helping out customers. The place is spotles
"Bryan is awesome always does a great job . Hes friendly, and always honest ."
"In a word: integrity. The entire staff at Midas Gibsonia is extremely courteous, highly knowledgeable, and above all honest. I have been going to them for years never once have they recommended a service I did not legitimately need. I've gone to them co"
great customer service and friendliness.
Always a good job with my escape.
I sat and waited for an hour even though I had an appointment. My oil was overfilled and they had to put my car back up to remove some. My tires were NOT Rotated even though I had specifically asked them to do this before they started. My fluids were NOT c
Did everything I requested in a very reasonable time. Manager was very friendly and very informative about my future needs.
"Called and scheduled an 10:30 appointment. When arrived, they took my keys and pulled my wife?s van in right on time. Changed oil, rotated tires, checked over and was done. Very professional and courteous folks. They?re my go to place to get it done!"
Assistant manager always does his best to get you in and out in a timely manner..!!
Brain was great he was very informative
"On time , great price ."
Midas was great had both of my vehicles there and service was great will be going back.Gavin was great and the tech was allso
Always greeted with a smile- this shop gets the job done quickly and always with courtesy!
"My front brakes and rotors were replaced at another Midas location on 4/7/2018. The finished job was below par, as my brakes continuously squeaked (which they did not do before visit) and car (steering wheel) continued to shake when braking hard down hill"
"The manager of this branch(Marshall Muniz) was really a nice guy and he treated me the way you should treat your customers if you want their business, which is going out of your way!! I?ve only had an oil change their and I hope other work they do is reaso"
Simple oil change was quick and easy. They covered all bases and got my car back to me as soon as they could.
"Manager Marshall really took care of me for my oil change. He and his staff got me in and out in a reasonable time period. This location also offers a coupon program for oil changes! Others only offer minimal discounts, but they offer a free oil change aft"
Excellent service. Knowledgeable staff.
They could not have been nicer. The manager went out of his way to show me that my business was important. No pressure to purchase unnecessary things
amazing job they did for me for the inspection. just loved how well brian took care of me that k u guys
"Great job on oil change. Made appointment and was taken in within 5 minutes. When you have a busy day, this means a lot. Will return!"
I always have a great experience with the location on Rt 8 in Gibsonia. The staff is always friendly and professional.
"All good, except ""upsell filter"" time took way longer than expressed. I was not upset by filter n@, it was actually reasonable. Waiting room clean. Crew was very professional."
I have been going to Midas for years. I have always had great service at a reasonable price.
"On my last visit, I brought in a set of new tires to have put on my car. During the process, one of the tires was damaged by accident. Since they didn't have the tire on hand or nearby, I had to order a new replacement myself causing me to return for ano"
"I needed brakes and 2 gas tank sensors replaced. It took longer then expected due to the age of the suv ""rust"". Every thing was done and another sensor was replaced because my check engine light came on again. they took care of it no charge, I'll retur"
too much idle time where nothing was being done.
I've been using this Midas for many years. I'm very happy with their service and professionalism. My only concern is the changing of management that happens quite often.
Excellent service. Completed on time.
Wonderful service very polite to deal with. Also didn't try to make me buy other products or tell me something was wrong with my car as they did in the past few years. It was a pleasure dealing with them
I have entrusted my last 5 vehicles to Midas for routine maintenance. I have never been disappointed with their service or their prices.
"I brought my vehicle to Midas #427 for a PA State Inspection out of convenience, since they are open on Saturday. Certain that my vehicle didn't have any major issues, I was quite surprised when the Midas technician called and stated that I had FIVE diffe"
Less than a week ago I spent about $800 at this Midas location for replacing front and rear brakes. When I picked up my van I received a coupon for discounts on future service. My brakes still were producing a rubbing sound so I returned to Midas and was
I took my van to be inspected at the Midas in Gibsonia. I was told that my van needed over $1300 dollars in work in order for it to pass inspection. I took it to my dealership for a second opinion..it needed no work. My dealership looked over Midas's in
"I dropped off my car for PA inspection and later received a call that it failed due to a broken stabilizer link and was suggested to replace the rear brakes and tires. The ripoff estimate was $1,084.52 and the only thing my car needed to pass inspection w"
I have been going to this shop for going on 5 yr. now & I have never experienced a bad visit.Bob the mgr.is always friendly & explains your car issues in a way that is easy to understand.The tech Mark is top notch & extremely proficient in his work. Findin
I would recommend Midas to friends. Excellent service and repair done in a timely manner and at a reasonable price.
"Our car has been late for end of the day pickup two times in a row (after making appointments and dropping off the night previous), forcing us to wait with our toddlers for 40 minutes. Manager argued in circles, and told me I was ""********"" at him. Compl"