Woman at check in would not honor midas national coupon.
There will not be another visit. They told me it would take 4 hours to complete. I received a call after 5 hours. Was told they had not even started. It only takes 1 hour to pack a wheel bearing.
Tina was fabulous. The district manager was very attentive! The service was prompt and our technicians was on top of it!
It was quick, good costumer service
Knowledgeable, helpful and honest in getting our vehicle ready for Nebraska winters.
Always professional. This is why we always come back. Quality work
Professional staff, easy to work with, timely check in and fast repair. Great people.
SHALI MCDANIEL WAS AWESOME!!! SHE SAVED $30.00 OFF MY SERVICE WITH A COUPON I DIDN'T KNOW ABOUT!!!RJ
I brought my vehicle in for oil change and tire pressure. I was satisfied with the way I was able to be scheduled the same day. Staff was very professional. Did not wait long for my car to be done. I was informed of charges before the work was done. Will definitely return
Don’t forget to apply coupon when billing me out, mentioned I needed tires and my transfer case was leaking but no estimate on those items. They did estimate other work but incorrectly. Priced out 2 upper ball joints but only replacing one. Charged labor to replace tie rod end but part is not on estimate. Labor for replacing rear pads and rotors seems excessive. Courtesy check form not completely filled out. No tire pressures recorded. No differentials checked
The guys that were working were on the ball with timeliness and showed me what was wrong and gave recommendations with their cost. Very polite.
Everything done in a timely matter as always
Speed of service, upfront pricing, professionalism
Work was done in a timely manner.
Great customer service. Speedy service
New manager really good & Garrett the best meca
Midas has always provided high quality work.
Had a coupon for an oil change and price was completely different fromthe coupon.
Jimmy was awesome and knew what he was doing. He was fast and prompt and offered terrific feedback for any and all issues I had. I was in and out of there. I will be back!
From the time I brought my vehicle in , to the time my vehicle oil change was completed was less than the 45 minutes the manager said it it was going to take for my vehicle to be completed ! I was VERY satisfied , & ready to get my Saturday started !! Thank You !
Great customer service, quick work done in a efficient and sufficient fashion. The personal is always friendly, informative, knowledgeable and recommend what fixes I need for my car.
I got my car in the same day I called and it was done within 20 minutes and I was back to work on time.
Ed and his team are highly skilled at diagnosing problems and resolving them - I will always go to this location- they never have unnecessary charges
Half rate work and communication for double price.
Allow me to choose the oil for my vehicle. Complete the work promised, and communicate when the work is complete. Not soil the interior of my vehicle during the service.
Because of Garrett the mechanic
Higher better technicians. Long time customer of over 15 years. Quality of service has gone down ever since previous owner left. Vehicle inspection was never done. Found an oily used shop rag in my air intact system. Windshield washer reservoir was nearly empty and cap was off. Coolant reservoir was well below minimum fluid level. All of this would have been done with the inspection which was part of my appointment that had to be rescheduled due to staffing issue. Who knows what else was missed so will need to take vehicle to dealership to ensure roadworthy for upcoming holiday trip.
They took care of what I needed done in a timely manner and did not overcharge.
Second time in 6 weeks I have brought my car in. Both times there have been hand prints left on my dash and door interior.
Good customer service and service
I scheduled an appt online for the following day. I received a call about 5 hours later that there was no availability during the timeframe I selected. I had to select another day.
Very good service. Fast and efficient. Friendly staff and will keep coming back!
I was treated extremely well! Very professional and they explained all the things that were wrong and that they would fix this issue and I would have my vehicle back the same day!!
The mechanics seemed like they were not happy to be there which leads to wonder if any corners are being cut during the job.
The visit was short and sweet, the cost of the repairs okay. I won’t be returning because I’m moving to Mississippi.
I asked Ed to check brakes and a squeak. He said the brakes were good but as soon as I picked the vehicle I heard the squeak. He said they did not hear a squeak. I don't think Ed had anyone actually listen.
Staff listened to my description of problem and took time to find the source, proposed remedy, including price.
Thayer was friendly and helpful. We asked him to check the brakes and was honest and called and said the brakes were fine.
I got good service on visit
Store manager was very friendly and knowledgeable.
Every time I bring one of our vehicles in, I am treated professionally. Everything they are doing to my vehicle is explained with services I might be needing soon. 100% Satisfied.
I have been coming to this mitis location for over 20 years and probably three vehicles. They don’t over sell, they recommend. Brett always greets me with a smile when I come in. If there is some thing that needs attention, he brings it to me and let me decide if I would like to complete the needed service at that time which I usually do. I’ve never had an issue with any of the mechanics are any of the work that they have completed?
All the folks I deal with at Midas are very professional, and friendly at the same time. They explain what they find in terms that are easy to understand and explain what is needed to correct the problem in the same way. They are willing to answer my questions. They are great to deal with!
I was almost highly satisfied. That is a high standard to meet.I always think car repairs are too expensive.
Cause Garrett always takes care of me! The best mechanic!
We brought our car in for an oil change on a Saturday. They were busy, but still were very nice and got the oil changed quickly and efficiently. The Associate was helpful and explained what maintenance items needed to be done on our vehicle. We will definitely return here for service in the future.
The man at the front desk I believe his name is John was extremely friendly. His communication about what my vehicle needed and pricing was excellent. Definitely a good crew at Midas.
Friendly and fast service
Bret and his staff has always been top notch. They’ve always treated me with respect and always are honest about any service my vehicles need or don’t need. Did I mention that the stag at this location are very honest. I would definitely recommend this Midas location to anyone that needs automobile work done.
Both employees were very courteous and professional, and took time to explain things to me.
The staff was very knowledgeable and explained everything he felt was worth mentioning, and made reasonable recommendations.
The prices are steep but that doesn’t mean I wasn’t satisfied. It’s just how things are right now.
I had a problem with the service and it was taken care of immediately. Great manager and district (?) manager.
Recieved a coupon in the mail from Corporate for $29.95 oil change including synthetic. But at the shop they said they could not honor it because my oil was different. 2018 Toyota Highlander. Should not be different that any other car.
friendly staff and very transparent with pricing and services done
good people and good pricing!
Over all, a very friendly environment and quickly paced with their work. 10/10.
Quality of facility and service
Very friendly, up-front approach…no nonsense with solution (simple exhaust repair ) and reasonable price
Brett was very friendly and explained everything to get my approval before service. Was in and out in less than 30 minutes.
They even went a step further and put cardboard down to protect my vehicle interior before placing my old tires inside.
GREAT Manager! Perfect experience.
I have been coming here for 22 years. I return for the honesty, upfront pricing, and customer service.
Easy to schedule, communication was good, price was as quoted.
Great service and communication
Service was fast and cost was affordable
Cause Garrett does a great job
Easy and prompt scheduling online. Very friendly employees while being straight forward explaining the services completed and others that were recommended.
Brent was highly professional and very descriptive at what I should need on my car in the near future. Plus I need to get some more work done on my car like transmission fluid leaking and radiator flushed but can’t afford it right now before Christmas. Will try to save up and come back to have that done. They are always so helpful when I am in need of anything.
I always return to this location for service on my car. I never feel pressured to purchase additional services or parts. Time is always taken to explain what is going on with my car and the fact that they know me by name makes a difference to me. I will continue to go to this location.
Love the location, love, the employees, but the prices were sky high. I hate to admit it to you, but I will be looking and price checking to find a cheaper place to get my oil changed.I have to watch every penny, and if I can get my oil changed elsewhere at a lower price, I will… Sorry to say…
Communication was great. I got my service done same day despite not having an actual appointment, so that was great. Nothing to complain about.
Great people, know their stuff!
FriendlyWas able to get my car in same day.Was able to wait while the work was done.They didn't stop and do other things.My car was in and out in a very timely manner.Was notified of other issue I need to take care of soon. Explanations of things was very understandable.Great place
Ruthy is super nice and all the staff are very friendly. Im a shop owner using them for alignments. Every alignment has been perfect!
Communication with your team.
Bret and Greg are always helpful, It's so nice to have mechanics you can trust.
This is the store I go to for oil changes, brake work and other services. The staff is always friendly and very helpful. I never feel like they try to sell me services I don't need. I trust them.
Everything was explained. I added a couple other services while I was there with no problem at all
Friendly and honest employees with fairly priced services. Didn't try to up sell or lie about what was required.
It’s always welcoming and pleasant. All staff is friendly from the front to the mechanics
Always great service at this location. Great people.
Been going here for years! All good!
Treated well, honest, just a great place to go!
Service was very efficient and employees communication was excellent.
Because they try to solve the problem that’s what I like
Very professional and comfortable with fantastic communication
I've been going to Midas for about 5 yers, never problem.
The service is always perfect. Scheduling appointment is always top notch. Every time I come in for an oil change the service is great and the store is clean.
I have gone into a few other car places before where I ask for one or two things to be, they do them, but then they try to add on so many little things that seem like made up problems and I always refused. When I went in, I had two problems that had been bothering me with my car, and the people at Midas were able to fix them and explained it in a way that I could understand. They did not mention any strange problems that I could not understand. The person who helped me kept everything straight to the point. I was not expecting them to fix my tire that I had been having trouble with for years, I asked them to fill it, but they figured out the issue to my suprise and asked if they could fix it for a decent price! They pointed out some problems I could look into fixing in the future, but were not immediate issues and they gave me good estimates on the pricing. I did not feel like I was being talked down too, which has happened before at other car shops. I am very satisfied with my visit and I plan on coming back again and again. I also always appreciate the coupons Midas has all the time as well!
I was in a jam. Got help right away.
The associates were friendly and communicated well.
Great service great price great people
Results were as expected betterRiding driving noise gome
The woman as i entered was kind with a smile. Remembered me and respectful. She is a remarkable person 😊
They do a consistent good job!
I have taken all of my vehicles there and I’m always very satisfied with the work with the service and the people there are very helpful and knowledgeable I recommend anybody that is needing work on there vehicles to go there that they do a great job at a very reasonable price
They are very professional, yet friendly at the same time. They explain what they are doing in a very understandable way. If you ask to see the parts they show you with no hesitation
Lady at the front desk kept us in the loop and was very sweet the entire time we waited for our car and at least there was one magazine for girls on the table. I did have my phone but I appreciated the thought as I had to wait with my husband today. Vogue is also a really good one.
They were most professional,and knowledgeable about their job
This store has great customer service. Very knowledgeable staff. Will take more business there in the future.
Midas is just too expensive. I’m going with Mienke in the future.
They treat their customers well and the waiting area is always clean.
Always communicates well, never any surprise charges, very honest.
The prices of oil change jumped 50 %. I did not think Midas was a good of a value as it's competitors. I will probably use another competitor next oil change.
Staff was very helpful, she explained which additional services were recommended, but didn't use high pressure sales tactics you often see when getting maintenance at other companies. Since the air filter replacement seemed very reasonably priced, I went ahead and added that on.
Great company regular customer
"I've been bringing my vehicles here for over 20 years, and have always had a good experience with this shop."
"Its always s pleasure to get work done there. The oil change was in and out .. and.. as usual ,fair priced Thanks again Brett. Greg ,Ruthie and the rest of the gang !!"
Heard noise on my rear brakes. Made appointment to take it in at 4PM Friday. Called gave me a fair price. I gave them the go ahead had my car back at 10AM Saturday Morning.
Great job identifying the problem and fixing the problem in a short time.
"Always prepared, knows me by name and the service is great."
(R Plaza Location) Amazing customer service! They actually tried to solve the issues with cost effective solutions rather than trick me into paying more than I needed. Very thorough and explained to me everything that needed to be done to get me back on th
"Bad welds, overpriced labor and material rates. I will never go back."
"I can always count on mechanic, Greg at Midas, for my car repairs! Thank you Greg! "
"This Midas at 7030 O Street solved my car issue without any trouble. As fast as a needed part could be delivered, they had resolved the issue. A really smooth experience, with free coffee and wifi in the clean waiting area. Thank you Midas!"
"Only fixed what was needed, did not try to force services on you, told you what was being done step by step. Has a window so you can see them work on your vehicle."
"Well done, fast, reasonable price."
Everyone here was very kind, especially Brett ( at the front counter), knowledgeable and did excellent work. Will go back and will recommend in the future!
This is the best shop for service. The mechanics are friendly and always help you with anything you need
"The Midas in Millard has always taken great care of me. The guys there are honest, and their mechanical knowledge is second to none. I would definitely recommend this shop to anyone looking for good, honest mechanics who are very meticulous with their work"
All the way from the moment they answer the phone to the moment you walk out the door their service is amazing and it?s so quick and so professional and I?m so thankful to have them in my neighborhood I would recommend these guys we have been going there f
Fast, friendly, and reasonably priced!
Honest and timely service.
The people there are friendly and helpful. They do a good job and are trustworthy.
Staff was very friendly .
Well done. Prompt service
The oil change was good. I really liked the price of it.
Went in for an oil change and tire rotation. I marked one of the tires beforehand and was told all tires had been rotated. Turns out they never removed the tire and now I'm wondering if they even did an oil change
Bret is always easy to work with and helps me get in and out fast. Their pricing is great also. Thank you Bret for all your help. It is much appreciated.
I would recommend Midas to my friends change my oil the wait it was short the discount was nice people were friendly thank you you will see me again
Greg an Brett are great at what they do great customer service
"Great work on the front end of my car, no problems now!!!"
"This is the second time I?ve used this Midas location and my visit was just as excellent as the first. Very knowledgeable and friendly staff, service was done quickly and efficiently. Thank you!"
Service solved my tire pressure sensor problem in about 3 hours. They were courteous and advised me of the cost before doing the work.
"We thought we had a bad battery, because the car was having a hard time starting. Took our car into Midas and had the best news ever!!! It wasn?t the battery, it was just the fuel sensor needed to be adjusted! Thanks to the amazing team at Midas, we did"
Have great team and doing excellent job
Bret and Greg are awesome and do great work
Oil change and brake inspection was excellent. I was advised that the brakes were in good, the noise I heard when the brakes were cold was due to moisture and did not affect brake performance. No charge
Only place I take my vehicles. They are the best and they are very fair compared to other shops. Bret and Greg the best. I?ve been with them for 13 years and I will not take my business to any other shop.
Prompt and great service.
"I am very pleased with the service I receive at this Midas location. The staff is friendly, honest and helpful. Definitely recommend!"
Excellent service. Fast and easy
I TAKE MY CAR THEIR ALL THE TIME NOW. THEY ALWAYS DO A GOOD JOB.
Every thing went well and good to go for winter.
Brought my car into Midas again knowing they would do an amazing job. I was not disappointed at all. They had to go through so much more BS this time and still had smiles on their faces once the job was finally complete. What they thought was going to b
The team did an awesome job
"My last 3 trips for service all ended with disappointments, Trip 1) problem was a sticky Caliper causing a rotor to heat up on a low usage 07 Pacifica 45K miles - the service required the Replacement of a Caliper $300* Trip 2) was a return trip on the same"
"I have no complaints, job was done in timely manor and friendly folks"
Always honest! No pressure here! & they use good oil!! No pennsoil!
"This shop, was fast and very reasonable in price. They went in and fixed the problem without creating new problems or trying to charge me for unnecessary work. I really appreciate this shops integrity!!!! "
Was very pleased with the professional service, knowledge and prices with my recent visit. Fixed my car promptly and at 1/3 the cost quoted by my Chevy dealership. I'll be taking all my car issues to them from now on.
Very Satisfied with how they treat the customer and quality of work performed.
They always fix it right the first time and they have a great crew and the manger there is awesome guy I always like working with him and Ill continue to go there to get my car fix
Oil change and inspection. Very satisfied. Thanks for great service.
Over one hundred dollars too put two bolts in an exhaust pipe. Ten minutes job. No thanks. Take me off your contacts list please.
Very good. Polite and professional service.
I had a noise under my cat. They found that the engine splash shield was loose and fixed it.
The person who helped me not only explained everything that was wrong with my car, he told me how important certain things were. I leftvthere knowing a lot more than I needed. They really took care of me. And I didnt feel like they were trying to cheat me out of my money
I had my brakes checked and they were fine. Since my car is 13 years old, I had my brake fluid changed. Work was done in a fast efficient manner.
"We have been coming to midas for many years. Brett, the manager is very knowledgeable. In fact when he transferred to this location we did too. He tells the truth, lets us know if a repair needs immediate attention or gives us a heads up if we need to be p"
I received a free oil change and tire rotation from Midas. They did an excellent job.
I would go back there again friendly stuff..
I took my car in to have the A/C fixed and they did the work in one day. The A/C is working well.
They have great service and they are friendly people and there prices are great too and they get the job done right the first time and I will be going back to them soon
Service was very good and finished on time. I had to wait one day for parte to be delivered but work was performed in less than the estimated time.
Oil change was fast, efficient and at a good price. They checked the tire pressure in the spare tire which is difficult to do without raising the minivan.
"After being told I would not be doing my repair of my intake manifold gasket because of their outrageous price of $1100, they left my plug wires detached and my injectors disconnected. God only knows what else was disconnected. This store has changed cre"
I took my car here yesterday for an estimate on getting my exhaust system repaired after being rear ended in an accident.This accident has been a nightmare for me!These guys were most kind to me.The mechanic in the garage did a temporary repair on my curre
"After last visit will no longer come to this midas. Driving in town and my fan stopped on my air conditioner. I dropped in to the office with one gentlemen behind the desk and two mechanics sitting in the lobby area. I asked how much to check a fuse, a"
"I have had bad experiences at car repair shops because I am female. My dad used to have me work on cars with him so I know a little bit and I have had people lie to me until I say something that shows I know they are lying, like ""how can that be possible"