I was highly satisfied because I got a quote for the part and repair. The customer service was top tier. I was also able to see what the repair looked like and was explained every step.
The staff was very friendly, professional, and knowledgeable. They were also eager to help and explain their process/work needed to be completed. They gave accurate estimates for cost and time.
Same service I had the last time I was there, it’s why I keep going back. They take pretty good care of me. No complaints.
I was greeted by the manager upon arrival and he was very courteous and accommodating to my set appointment. As my service was being performed the mechanic offered some suggested future services that would help my vehicle performance. The manager explained in detail to help me better understand. I appreciated the honesty and patience with his explanation. I will definitely continue having my vehicle serviced with Midas and this team of professionals. I will highly recommend Midas to all in need of honest and dependable vehicle service.
They know what I wanted. Got it done in a quickly manner. Friendly service from the person that did my SUV and the front desk. They explained things that needed to be done on my SUV for the furfure.
Midas was there when I needed them. I'm currently going through cancer treatments and my condo had a tow company go through and cite cars. I tried to get in with my dealership and they couldn't have done before the 11th. By then they would have towed my car. Now I don't have to worry about that thanks to Midas.
Excellent management and mechanics
Todd was great at the front desk, and the service people were quick and friendly.
Great team. Really nice service. I felt safe that they were doing a good job.
Excellent service and communication
Went to the Midas located at 2597 VA Beach BLVD....Heat experience !!! TODD....CHANDLER....and KRIS were truly Professional and took care of my concerns in a timely fashion !!! Will continue going back to this Midas in Future = Midas For Life !!! Don R.
Was able to walk in and get the service needed without hassle or long eait.
Friendly and extremely helpful team who made me feel welcome and that I was there priority. This team is my go to workshop and I would recommend them every time.
techs are very experience people
Work done well. On time. Fair price
Customer friendly. Explained areas that needed my attention
I was extremely disappointed to learn I was charged $81.99 for labor to replace a light bulb that cost $9.99. It took less than 10 minutes.
I was very impressed with the friendliness of the staff and their communication. There was a wait for my parts to be delivered but they explained this to me and were very apologetic about the time the delivery driver took.
They were able to take me with no appointment and I was in and out in less than an hour. Super friendly and explained/went over paperwork with me!
I needed a last minute safety inspection and the garage was able to inspect my vehicle immediately. They were very quick and professional.
I made an appointment for 12pm and I arrived at 11:50. Went inside and my vehicle was in the bay by 12pm. I only had to wait an 1 hour which wasn't that bad for a car repair shop. That's why Midas has been my repair shop for almost 4 years now.
Called to get a price and availability and he said "come on in".
My truck sat on a lift for 30 minutes with no one addressing the vehicle or even touching it
Being the end of the month, inspections are hard to get as a walk in. And they were able to get me in same day and I was out within the hour. Being my car is my income I was very relieved to have my inspection completed.
The individual at the front desk was extremely knowledgeable and explained the problems. The mechanic who performed the work is efficient and does exceptional work.
Always polite and explain everything
Quick, friendly, and efficient
Very friendly and satisfactory
very friendly and good service
I arrived on time to my 11 o’clock appointment only to be told it would be another two hours before my vehicle could be serviced.Rather than having to wait, the owner suggested that he call me when they could work me in. This worked out well and the work was completed on time.
The first thing that comes to mind is NICE. Jon is a fine example of customer service. Helpful, kind and NICE!!! My car was serviced in a timely manner and I will certainly recommend Jon and Midas.
Because the service member who performed the work went above and beyond to get the work done
Everyone had amazing customer service
I was satisfied with the service and everything occured in a timely manner. Jonathan communicated everything to me and gave me estimates on my total.
Todd was very professional and explained everything.
Staff was very patient and attentive. It was a hot day and even though I had my own water, I was offered additional water just in case. Quiet, clean, and friendly staff
The service is great! Very friendly and don't make you feel stupid.
I went to get my ac recharged and it seems worse now then it did before
My service at the counter and the process was amazing
Honor coupons and don’t inflate the price of a quart of oil. Put a “next service due” sticker on the windshield.
I was very satisfied with the service. They had my vehicle for a few days but they kept me updated on everything they did. I will be taking my vehicle back.
I was seen and taken care of quickly at a fair price.
Service Manager Jon was very professional and a gentleman....Lance and Todd also..
John at the desk is always extremely helpful and goes out of hi way to accommodate.
Your people are friendly and professional. Like that you have "real" furniture in waiting area. Also like that you have Wine Spectator available to read.
Friendly customer service
The service was excellent. Employees were very knowledgeable.
I enjoy bringing my car into this Midas, because they are professional in what they do. They always let me know in detail what the issues my car may have and they best way of fixing any issues.
Better quality control of the repairs being completed. Offer a better compensation for the aggravation
The service was explained in detail before it was done
Jon was very polite and great to work with. I was told at a previous VSI that my brakes would need to be done soon, he had the techs evaluate them, and then called before they did the work. The estimate was higher than the pricing on my final bill. Had a great experience and would go back for future service.
Great customer service and welcoming manager
The service manager and the mechanic who worked on my vehicle were very courteous and professional.
The maintenance price for a repair where The industry standard is about $400.00 is double at Midas. They do not have much experience with off road vehicle standards and requirements.
I was worried about my vehicle after hitting a really large pothole but the guys at the store were so respectful in taking the time to answer my questions, give me honest answers, great guidance on what my next steps should and did wonderfully on calming my anxiety. They were prompt with time management and clear with setting expectations and using thorough communication. I am so satisfied with my service that I won’t be going anywhere else.
Had car in for oil change and state inspection. Inspection failed due to 2 items. The price to repair was way too expensive. I found another repair shop that offered to do the repairs for lest than half midas price. I am taking the car to Checkered flag to maybe do a trade in and purchase a new car.
I brought my truck in for a state inspection. During the inspection it was discovered I had a bad tire rod. Both the manager and mechanic were very helpful and explained everything to me and showed me the issue. The service was completed quickly and my truck drives good as new.
Clean and comfortable waiting area
They were unable to make the repairs that was promised they threw away a perfectly good lightbulb thinking it was defective and charge me for a new bulb and even with the new bulb they were unable to get my light to work he refuse to put back the old bulb because he threw it away even though there was nothing wrong with it and would not give me a discount for the cost of the bulb instead charge me the full amount and gave me a vehicle with a light that would not work I was totally dissatisfied and he was very dishonest I Believe that I will never return there even though I’ve gone there many times throughout the years because I own four vehicles and when it was run by someone else I had better service this time around the service was terrible the mechanics look like they just rolled in from the gutter that is why I will not return there again so all those years that I’ve been going there and had spent thousands of dollars there has come to an end.
Came in kind late and was immediately attended
The associates who helped me out were incredibly helpful and went above and beyond to help me out. Jonathan (sp?) in particular was very helpful and I appreciate his time and help.
I appreciate when I get work done on my vehicle not being talked down to for being a female, I am a little car savy, and sometimes car experiences are not so great, this staff was awesome.
John, the manager explains everything to me and does everything he can to notify me of everything. He is a real great person to deal with. Thank you.
have competent service people that can complete the service
VA Beach BLVD location = Lance, Jon, AJ plus other technicians there were professional and courteous....seemed sincerely concerned with doing the Best possible job ..... and they did !!! Wouldn't take my Chevy Colorado any where else !!!
Check in process was easy, service was quick and the price was competitive. This is my third oil change with them.
This shop offers me the best service. They are Always friendly but to the point. They explain things without talking down to me whenever i have questions and they actually teach me things about my car that i never knew. They are helpful and they offer excellent service. They are usually pretty quick and the prices are very competitive. They even allow me to connect to their wifi so i can continue to work while i wait! What more could you want! They are wonderful and THATS why i continue to come back! I am very happy with the service they provide.
Last minute appt. and car was ready quickly. The wirk was done well, and the windshield was clean around inspection sticker.
The price was great and I was out of the store 30 minutes after the time they started proceedure.
Easy drop off, quick service and quality work
No particular reason. It hard to give such a high response as this point and time. I'm not saying that I didn't receive excellent service. However, for me to give a higher response, things would have to go above and beyond.
I went to your store in Virginia Beach off Virginia Beach Blvd and the technician that serviced my vehicle for a state inspection. Failed my vehicle for reasons he couldn't even explain because after showing me what he said was wrong I didn't see the same thing I asked for further explanation he kept repeating the samething, however another customer that had just had service for a state inspection passed with 7 hits I feel as if the technician didn't no their job or they just wanted money for their store because it didn't seem to have a lot of business. I am very disappointed as I had just saw another customer pass but my truck failed on one hit but the other customer was told his passed and just to get things fixed but he had 7 hits.
Jonathan and Lance do a great job
I love that you have Wine Spectator to read while waiting.
I was the first one in the door and they took me right away. Was out in 40 minutes!
We have always felt they were straight with us on pricing and services, they broke something on this visit but immediately fixed it at no charge
The service guy was knowledgeable and kept me updated with the process and my inspection was done in a timely manner. Will use this branch again in the future.
Process was very easy, the associates explained everything they were doing and made sure my car would pass inspection.
Service Managers Jon and Lance at Virginia Beach BLVD Midas are both professionals in every way a person would expect and appreciate.....
You did a brake job on my truck but after the job I had a strange noise coming from the front right tire area, The dealer said it was a heat shield problem put on 2 clamps charge 150.00 and the problem still was there so i took it to Midas and they said to remove the heat shield which we did, I had a heart attack and didn't drive for 3 months but when I did the noise was still there so I took it back to Midas and they found the bake caliper was loose and scraping the tire. They assumed responsibility for this fixed the problem no charge. Thank You
Overtime it has turned into more of a friendship by the way he treats me and the last time I was there he gave me cold water well it was very hot outside he tries to do everything to help and explain things to me Jonathan is the man he runs the place
I was very satisfied with my overall service experience.
This is my go to Midas location. I am a long time customer. The staff is friendly, honest reliable. John and Lance are professional in manners.
it was quick and easy and affordable
The desk clerk Jonathan answered the phone when I called at 1130 am inquiring about an appointment or just same day service and he scheduled me for a 2pm appointment. When I arrived I filled out a form, he took my keys and 20 minutes later I was all done. I had been searching for an appoint for an entire week until he answered the phone and provided some of the best customer service I’d ever received! This will be my go to shop for inspections as long as Jonathan is there!
This is the second time I’ve been to Midas and both times they went over and above my expectations.
Communication and friendliness of entire staff
They were polite and professional. Work was completed sooner than indicated.
No pressure and friendly environment
Midas has never let me down, they are reliable and always get the job done the same day. The manager John always communicate with me during the process to make sure I'm aware of what's going on. They take pretty good care of my car!
Fair price for fair service. Cost of alignment has gone up and didn't need a 4 wheel alignment price on a 04 Silverado.
Cheapest synthetic oil change and tire rotation in town
Very easy to make the appointment and it was done in a timely professional way I’ve used this Midas numerous times I will definitely continue and recommend thank you
I was in and out within an hour
Satisfied is satisfied no degree
Scheduled a appointment for my vehicle which I’ve had for almost 7 years. Always took semi -synethic blend. Guy at desk argued with me abs wouldn’t budget on anything else but full synethic. I’ll just go back to tire choice next time.
the repair was more difficult than was inspected but the shop added more resources and got the repair completed.
Outstanding customer service, friendly and expedient
Pricing for work is ridiculous over 100.oo increase in a year.
The front desk guy was great.
Hit wrong button = Satisfied .....
Jon did a great job, as always.
Service took a little long but the quality of the work met all expectations
"I set up an appointment for a synthetic oil change,The mechanic was there on time and my oil change was completed within 45 minutes.nice job."
The Captain Ahab looking douche manager at this location threaten me when I went to inquire about an oil change. I had simply ask why I needed a print out of a coupon that was clearly visible on my smartphone. He became a huge **** and threatened to call t
Jon is awesome! Frank is on of the best guys there. I have had very good experiences with the guys at this location!
I highly recommend having your vehicle serviced at the Midas shop on Virginia Beach Blvd. They have performed routine maintenance and other maintenance/repair actions on my vehicle and I have never had a problem after driving away. The mechanics go right t
"I have to say I was a bit disappointed they refused to rotate the tires on my son's car, true they were different sizes, but they could at least have been rotated in a left right pattern as is common accepted practice. Instead they refused and my son paid"
I have been to this Midas before and had a good experience so I felt safe in doing it again. I work within walking distance so that made it easy. Manager did not contact me when my car was ready by phone or by email and when I questioned why he told me his
"Quick professional job, great communication. Thanks!"
Great professional service outstanding.
I had an o2 sensor that was stuck. I couldn't remove it. My buddy couldn't either. Took it in and within minutes the sensor was out. Quick and easy and with a smile and great customer service. Thank you!
"Jon at this Midas did not try to rip us off as I have had so many others do. They were truthful about what was needed and did the job quickly, affordably and with a great attitude. I highly recommend this shop. "
MIDAS on Virginia Beach BLVD Jon was Courtious and Professional and so were the Technicians Service during the entire process of Engine Coolant Flush & Refill......Will be back for future auto work.....Don
Super fast and efficient work. Very impressed
Outstanding attention to detail. Excellent work performed.
Great fast service . I made an appointment and was out very fast
"had an inspection and the mechanic there said my truck failed, because of an engine mount. i took it out and it was nothing wrong with it no damage just a lil dry rot on outer surface of the mount. the mount is made of steel and a thick rubber layer betwe"
Great service and personable mechanics. I?ll be a customer for life!!
"I was very happy with the service. The technician began servicing vehicle right after I arrived and was prompt in completing the job. The people I spoke with were friendly, courteous and very professional. "
Jon and all the employees at this MIdas location are always so friendly and helpful! I am very happy with all the work they have done on our Nissan. They keep this old car running and performing well. Prices are very reasonable and their customer servi
I had my car inspected and it passed. It took an hour.
Arrived just before noon and service was fast.
I asked for oil change and fluid flush and check engine light came on to check and check air pressure i came back to pick up car i could not close my door they broke my door handle completely off and put in on like it did not happen then my low tire ligh
Good service refilled oil after oil change
Even during COVID Midas got my car in for inspection. This particular Midas always does a fantastic job at a reasonable cost.
"I was satisfied with the work performed on my vehicle. Shop personnel were very courteous, friendly and professional. I would rate them five star and I will return for other service as needed."
"Less than 8 minutes and a half mile after i left your shop my truck caught on fire where you used a torch to try and get a broken manifold stud out. Thats after i was told 4-5 times it was safe to drive, it would just be loud. My meticulously kept truck bu"
I had an oil change and cabin filter replaced. They did a good job.
Service was done correctly but the Tech left a personal item in the truckIf he would call me Ill arrange to return it I can be reached at this email to schedule when to return it to your business
Great work, quick, reasonable
I had my car inspected. I had to wait a while but it passed.
Great staff. Very helpful on a Saturday afternoon. Replaced clamp on my tailpipe.
"Technician was absolutely the best at ensuring no repeat visit. He went above and beyond scuffing the already replaced front brakes , while installing the new rear breaks also. The wait was less than expected and talking to him afterwards was helpful in "
"Quality of the work done was very well done. Staff very customer friendly, shop was organized and clean. I would recommend this shop to friends. "
"Great friendly service, competitive price, highly recommended, will continue to give them my business. Va beach blvd "
Yes I went to Midas on Kirkwood hwy Newark Delaware. Everyone there were excellent at their job and service was great. I recommend anybody to go there and trust me they will be satisfied ????????
"the problem with my truck shuddering while stopped was fixed very well, even though it took some time."
"Inspector found replacement lug nuts were incorrect and unsafe. Auto parts store replaced them though somewhat more expensive version. Midas installed correct version at no charge, thanks."
My experiences have always been great. I appreciate the communication regarding vehicle condition and repairs. I feel like I can trust the crew there. They?re the first shop I go to.
Honestly quite disappointed with Midas:You overcharge for parts and labor (I look up the cost of the parts and the quote I am given by midas is twice the cost of the part. Labor is said to take double the time for a repair than it actually takes.I had sta
Great service, friendly and fast.
I?ve brought my cars here for a while. They always are professional and courteous. The prices are good.
I made an appointment on Wednesday for an oil change on Thursday @10a.m. I show up the young man Jerry told me that he can schedule me an appointment. I had to let him know that I already have one now! I felt that this visit wasn't going to go as all my ot
"This Service Shop is Top-Notch! When I was in a bind they were there to help and their pricing is by far the best around. From the Front Desk to the Mechanic and Everyone in between is hands down A Rated Quality and Craftsmanship. Thanks, Midas for all the"
They were very courteous and took care of things in a very timely manner.
I had several tihings done and was satisfied. I would recommend Midas to anyone.
Thank you for all you do. I have had my car for 3 years and I trust only Midas to take car of it.
Jerry put me at ease and made dropping car off painless. I was surprised when he called shortly after with all that was going on and helped me decide how to move forward. Have been going to a local dealership with my Toyota for years and just wasnt happy.
I was a damsel in distress. I needed air in my tire so I went to the gas station only to waste $1.50 on air. I clearly didn't know what I was doing because I ended up letting all my air out. Knowing I had a busy day/week ahead of me. I pulled into Midas wh
Not much more ito be said except normal prompt service received.
Manager lied.. truck was at shop with promise of being done after 11 days of vacation..truck was repaired. . and when went to pickup. advised. there was a problem with part..after paying and removing truck from location.. noticed brakes sound from boost
"I will always come back to this location. The owner is completely fair and reasonable. Service is always great and fast. If it takes too long for you vehicle then learn to work on it yourself, don?t give these guys a bad review because you feel that they o"
The people are very helpful and friendly. He took my car in late and got it done when I had a migraine. Very happy with the service and friendly staff!!!
Everything was great Thanks
"I took my vehicle in for a few repairs. I told the mechanic what the problems were and he went to work. When he discovered what was causing the problems, he did a great job explaining to me what needed to be done. After that, Midas ordered the parts needed"
"I can always trust Midas to help me with my cars needs. Whether it's maintenance or major repairs, I'm always confident that my car will be taken care of. Other car shops will charge you an arm and a leg for repairs, but Midas has affordable rates and fina"
"This location is fast and efficient, they were able to help me immediately and it did not take long at all. "
"Everytime I go to this Midas location to get my car serviced, the staff is always friendly and efficient. During my first visit, they were able to help me find discounts since I needed brake pads and rotors replaced. During my second visit, they had me in "
Good job with the oil change and putting the spare back in place.
" When to get my car inspected the rear driver side tail light was crack, wanted to charge me $350 to replace . I got the part for $110 went back to them to see if they would install it , wanted $100 to unscrew three screws, unbelievable. After I get the "
I was really satisfied with the service and they change my old very quickly
"Manager was kind, and seemed very interested in helping me resolve my issue."
"I went in to get a tailpipe fixed and the guy said to leave the truck with him so I did. When I called many hours later the guy said the part never arrived. So at the end of the day, I was going to get the truck and he called and said the part was 10 minut"
Went in for a brake check my steering wheel shook when braking at high speeds. I ended up having a lot of issues but they took care of the problems within a couple of hours. My next long road trip I felt very safe! Will go back again.
" Radiator flush, mechanic did not flush out overflow tank. Basically material that I was trying to have flushed out got sucked back up into the system. When I mentioned it to the technician he said he couldn?t get it all, One of the lamest answers I?ve eve"
Was driving to VB from NJ when a/c stopped working. Went to VB Midas and within 2 and half hours problem was diagnosed and fixed! Thanx to John and techs. P.S. they also honor their warranties!!
Was driving from NJ to Virginia Beach when my AC stopped working. Brought car to Virginia Beach Midas and within 2 1/2 hours problem was diagnosed and fixed. Thanks to John and his techs P.S. they also honor their warranties!
I had been having trouble with my vehicle and I suspected the problem was the major oil leak. But other mechanics ignored my concerns and just kept fixing what the codes told them. I replaced 8 ignition coils before Midas took care of my vehicle (car only
Midas has not yet started to work on my car.
I cannot tell you how many times I have gone into the shop thinking one thing was wrong with my car and found out I was wrong. This team has never done work that was not needed! Gotta love the honesty!! Thank you
"I was done with the service in a timely manner. It was just an oil change, so speed is the most important thing. Very good job getting this done quickly."
Very friendly staff and great service.
"This store is highly recommended! Fast, Curtious Punctual Service and Staff! A*****. They helped service my vehicle to become Safe and Secure for the Virginia State Inspection at a VERY Reasonable Cost. Definitely will be my GoTo Vehicle Maintenance Team!"
This store is highly recommended! Fast, Curtious Punctual Service and Staff! A+++++. They helped service my vehicle to become Safe and Secure for the Virginia State Inspection at a VERY Reasonable Cost.
"Desk person was super slow, took a long time on computer to enter info and set up for customers. Went in for State Inspection, I knew I would have a few things to fix, however, tech said my seatbelts failed because he could not operate them properly. They"
"I've been coming to this location for about 3yrs, Any service I've ever needed they've provided with speed of service and complete accurate results. Wouldn't go to any other Midas. Ben Criner this assistant manager is always a delight and he keeps you inf"
"Front desk personnel was great, job was done well in a timely manner"
"Took a little longer than normal this time, but same excellent service :)"
Ben and the crew did a great job in diagnosing an issue with my son's truck. He suggested a low cost solution and even had the work completed the same day...much appreciated!
"work was done,,but by the time I got home the engine light was on....and a check your gas cap .."
"I took 2 vehicles to this place for state inspection. I had to get a couple things done to both vehicles. The staff and mechanic were excellent. They shopped to find me decent prices and explained and showed what needed repaired. Overall, great people, ser"
Good job Was in and out quickly first date inspection.
"Had to have some water pump, exhaust, and inspection work done. Good work quick turnaround."
"Midas did an excellent job,I find the oil change is a bit expensive."
Excellent service, staff were very good with lots of advice
Had my damaged exhaust pipes fixed and improved. The cost was less than expected and the suggested improvement made an on going problem (appearance and noise) disappear.
I am very pleased with the service I received. Thank u guys
Good n friendly service and fast.thank you
I took my car in they asked me to wait while they !poked at that never happens anywhere else. By the time I left i knew what needed to be done .and even how much it would cost my new place for my cars to be serviced. Great customer service
Went to this Midas for head gasket problem. After a weeks time and some other repairs I really didn't need I was told that the head gaskets were fine. Turns out they were not had another Midas confirm that the head gasket needed to be fixed.
"Quick and efficient service, and staff was very friendly!"
Curteous, friendly and professional.
Overall its a good job but needs to pay closer attention to details. My air pressure light has came back on after only a week. One tire has no stem ***** on it and all 4 had them when I came in. This is the second time that this has happened to me at th
"Had a mechanical noise coming from muffler system of 17 year old Mercedes E320. We were given several options for repair including replacing the exhaust system. Mechanic at Midas identified the problem and it was a quick $400.00 fix. Not $1,800.00 for "
Had my exhaust and muffler replaced.These guys and gal did a 5 star job. Very pleased with their work.Very friendly people.
I have always gone to Midas. Until now. Outrages prices. Usually I spend no more than $40 I went to a different location as we recently moved and I paid $60. We needed a couple other things fixed which has always been included but it would be an additional
I always go to this Midas for my repairs or any general maintenance that I need for my car. The staff is friendly and they have always worked with me to get a good price for the great work that they do.
I can always trust my vehicle to the staff at Midas on Virginia Beach Blvd. They have great staff and are always willing to help!
"Came in today to do an oil change and made appointment at 9:15. The front desk lady tell me I have to wait 25min to start . I ask why.she said because the 8:15 customer came late so I have to wait, The only reason I made appointment is because I need to "
i loved the customer service and total honesty i received. my car is a 2004 Honda CRV that I'd love to maintain for at least a few more years and Midas does that to a T. Thanks so much. G
Was told over the phone that I would be able to use both my coupons..made an appointment..but when I got there was told that the owner said I couldn't..ok that's fine by me why was I not given a courtesy call to inform me if this instead of wasting my time
"I've taken my car to Midas for everything including my 75,000 tune up. The staff is curtious and informative and the mechanic, Mike, is very skilled at his work and managing his time working on multiple cars. Their estimates on wait time are spot on. I hig"
"Visited the Va. Beach Blvd. Midas around 6 months ago because I had a hole in my exhaust pipe. Todd, the technician, repaired it while I watched. He explained how he was going to fix it. I was impressed with his work and told him I'd be back to see him whe"
"If I could I would give them more then 5 stars. There service is excellent and there customer service is awesome. They really care about there customers. I have 2 cars that I've had work done on there. Thank you Mike, Ben and the rest of the staff. "
Your staff are amazing. They expedite and let you know what you need to get your vehicle up and working properly. Thank you.
"I went in to get breaks changed and rotors machined cost $285. The day before I went the bushing on my gear shift cable broke. Got to Midas told them my problem. They told me the entire cable had to be replaced plus one hour labor, cost $385. I told them i"
"I took two different cars here - one old, one new - and received excellent service for each. They offered necessary advice that was both needed and not in a rush needed while also being patient in educating me through the process."
"Every Midas location I have been to, I have received excellent customer and vehicle service. In Woodbridge, VA I have developed relationships amongst the techs in the shop and it's awesome. In Va Beach, I have recieved great customer service and even bette"
Needed a catalytic converter. I was able to get the part 1/2 the price that Midas could. So they allowed me to get the part and bring it in for installation without any problems. Staff very friendly and helpful. That's what customer service is all abou
I recently had my vehicle serviced at this Midas after having a poor experience at a Midas in a different location and have to say it was an excellent experience. I was hesitant to return to Midas after my past experience but decided to try a different l
"I have been having my vehicles serviced at this shop for close to 15 years, seen different owners and managers. They always taken care of me have given a ride home to me when the repair was lengthy, and looked for the most economical solution for me. I h"
"The service on my car and the customer service was outstanding. From Danesha, Jose, Mike, and Jerry. Danesha even came to get me. I live across the street but have disabilities and no ride there. I thank you all so very much. I would give you 10 stars if t"
My daughter picked up her car and felt miffed about the lack of customer care provided the person at the desk. He did not fully explain the services provided, and gave her a bit of hard time about making change for a cash transaction.
I brought a mower deck that required my patch to be welded. The Midas personnel took the deck and did a great job of welding the bracket at a great price. Staff was helpful and courteous and if I have any car problems I will bring it to them. Nice work
"As a woman with a 10 yr. Old vehicle, quality service and honesty is what I value when I'm having my vehicle serviced, and that's exactly what you get at Midas. I've been taking my truck there for years and l've always been greeted with a smile and expert"
"My daughter took her SUV in for a state inspection. There was nothing apparently wrong, no fluids leaking, and no warning lights. First the inspector said the rear axle was leaking fluid onto the break DRUM on a vehical with fourwheel DISK breaks. My d"
"They went above and beyond their jobs for us.We're on vacation and our truck broke.They even traveled to get the part.We were given a ride to the beach,then we were picked up when the job was completed.They did an excellent job on the repair.Thank you for "
"I have brought my cars here now for a variety of repairs, Battery replacement New tires , These guys are great. Friendly, quick, and thorough. They have great prices, uncompromising quality, and excellent warranties on their products and services. I"
We have all our cars *and my motorcycle* serviced at this Midas facility and are exceptionally pleased with the service we receive * job is always done right the first time and they stand behind all their work.