Stan and the crew are friendly and fair priced. They often go above and beyond and do not recommend maintenance you don’t need only what you need when you need it.
Excellence And courtesy, above and beyond, I'd like to make sure that everybody there is treated well and with the utmost respect, because that's how I was treated and I can only respect that thank you
Personable, did requested service. Price was fair.
I love coming here, but this time it was my first time bringing this vehicle in. I asked for an in-depth inspection and I wanted to discuss the tires and get a general idea about the health of the vehicle. Upon completion no one talked to me at all about the vehicle, oil, tires, nothing at all. I arrived with a loose battery cable which I pointed out however, I left Midas without the battery being touched, cable still loose etc., even though I see “battery“ on the inspection sheet. Really disappointing visit this time. My vehicle still needs an inspection.
I scheduled an appointment, showed up on time and then waited a whole day for 45 minutes of service to be performed. I always anticipate some wait time, but there is a serious issue with scheduling if the work doesn't begin until six hours after the appointment time.
The team was not able to complete the tire rotation on my visit due to a lug nut they could not remove, so they made sure to document this information in my notes so that I can take this issue up with Les Schwab, who completed my seasonal changeover. They also explained my vehicle evaluation in detail.
Out front and professional from start to finish overall a wonderful experience
It took over an hour and a half, but they were busy and possibly training a new mechanic. But they were welcoming and wonderful! April was funny and very sweet!
Helped me get my truck running after my dad died. He handled all the mechanic stuff and I was nervous and unsure and worried I’d be taken advantage of. The staff was kind and understanding and walked me through everything and even helped me pull out of the space
Appointment times worked well with my schedule, staff was super helpful, sweet, accommodating, and knowledgeable. Brenda answered all my questions and gave me thoughtful explanations. I'm really happy to have brought my car in and will definitely be using Midas for everything
Quof customer service and knowledge of tecks.
Easy to schedule and accommodating for drop off ahead of time. Good communication about progress. So far the work done seems to be as expected.
Great customer service with clear, pleasant communication and quick, fairly priced service.
Everyone at this location was very professional and kind. Any problems with my car were explained to me in detail so I knew what was exactly wrong. They were very communicative and I felt confident leaving my car in their hands.
Work was done with absolute professionalism
The girls in the office were friendly and knowledgeable.The mechanic Dane was also professional and knowledgeable.They went the extra mile on servicing my car
They found various faults
Midas is always the best. We’ve had our cars serviced here for years.
Midas was easy to schedule an appointment, associates were professional and completed all of the work on my truck without any issues.
My oil change appointment took quite a bit longer than expected. But I am fully aware that staffing issues are very common in the service industry so I didn’t mind at all, I just will plan ahead next time to leave and come back later instead of waiting. But overall I appreciate the staff that was there for being kind and trying their best to catch up
I dropped my vehicle off a day early and was called same day and given a quote. The work to be done was going to cost more than I anticipated but because I was given a heads up before work was done I was able to budget for it. My quote was very accurate and the work done was excellent and what I asked for.
I have been going to Midas for a few years now. They have always been transparent about immediate fixes that need attention, fixes that will need to be addressed soon, and they communicate with you every step of the way. I’ve always been beyond happy with their work and I always recommend them to family and friends looking for a trustworthy and efficient mechanic.
The team was friendly and knowledgeable like usual
Quick to schedule and fast and friendly service. I did answer the question that I was not at all likely to recommend Midas in the next 30 days. That has nothing to do with my experience, but instead people don't ask me where to go for car work and I don't walk around telling people where to go for car work.
Diagnostic scan was very quick; associates were really friendly and nice. I appreciated their suggestion to seek further testing from Toyota.
They are always friendly and quick and let me know what’s going on with my car
Friendly service, great price, on time.
My last trip to the dealership their service department couldn't even diagnose a ball joint that had gone bad, but Stan took one listen and had that diagnosed in about 5 seconds. So I decided to bring my 2011 Santa Fe in for leaking headers and to change the spark plugs. All the shock and struts needed to be replaced as well since they were running on 96 thousand miles. After the work there was a check engine light on that had us a little bafflled but master mechanic Stan kept running it down until the problem was solved. The vehcile runs and feels like it's brand new!
I almost 6 years customers in Midas I like it never oil change in different places = English is my 3rd language so hard to explain
When you are told "you cant park" in a designated parking space facing the OH for no reason is annoying.You have to figure out that its because the car that is backing out from the inside would take that space to maneuver.
They were able to tell me of upcoming issues and a couple of garages that they would recommend I take my car to as they would not be able to do the repair there. Always friendly and courteous.
I like that Stan is honest and takes the time to show me the issues and to explain things in a way that I understand.
I was told I needed both front wheel bearings replaced, with an estimate of $1,574.92. I did some research and found every estimate at other competitors is much cheaper, with the lowest cost @735 for both front wheel bearings. This makes me a bit suspicious of Midas pricing, as every other place I checked was much lower than your quote.
When i bought a new set of tires from there he gave me options and explained each one to me!!;) Thanks Midas for taking care of my car!!;)
El servicio fue realizado en un tiempo menor al que esperaba, y me avisaron del proceso y cuando finalizó.
My scheduled appointment took 2 solid hours.
Stan was able to fit me in, called with great analysis, and did a great job with install
Amazing job, fast and fixed my tire.
Management staff are honest and straight forward. Service is prompt, quality is good, and costs are reasonable. I've had some poor experiences in the past with shops upselling or overcharging and I've never felt like Missoula Midas staff were trying to take advantage of me which is why I am a return customer. Thank you!
Very helpful staff, always willing to go above and beyond.
Midas on orange st Missoula is always great. Great at accomodations for leaving car, letting me know the cost and service was fast and friensly
It was very inexpensive and they were very informative. I just needed an oil change and tire rotation and they gave me a very detailed sheet about other things I might consider taking care of in the future, without trying to sell me anything I didn’t need.
The technician figured out a way to access my blinker that would not cost as much in labor and got the job done.
Excellent customer service. Luke saved me money in labor by finding an easier solution to replace a burnt out bulb. April gave me a ride to and from work. Brenda and Stan oversaw the work on my vehicle. Great job Midas Team!
This is one of the few service businesses that put their customers needs first and they do it with a smile. They are always upfront about everything, giving me options, and pricing. Except for manufacturing warranty work, which Midas cannot do, our vehicles only come to this Midas shop for all other work, for all our vehicles. We have been coming here since my daughter told us about them back in 2011 or so. Will go nowhere else with our vehicles. We used to live 2 miles away, now we live 75 miles away. We still bring our vehicles to Stan and Brenda and the whole crew to help us maintain them. Love this place!
Extremely friendly and professional
My appointment email said 7, but the location doesn't open until 730
I had a different truck and Stan at Midas does excellent work and will always do business at Midas and trust the work they do and work very hard!
I left my car to get a free brake check, and I never thought anyone in the car repair business would tell me nothing needed to be done at this time, but they did. Love the honesty!
Customer service and speed were outstanding.
I was shown that my brakes are wearing and will need replacement in a few months. They also let me know the price so I can start saving now. The mechanic found that the sensor in the spare tire is not working and that is the reason for the light staying on.
I got a new set of tires last November and I had a nail in the side wall. I called up Midas and asked if I was still under warranty and ended up getting a new tire that was partially covered with the warranty. I’m happy about it! The managers were super friendly and have always made my time spent at Midas enjoyable. I’ll be bringing my vehicles to midas from here on out.
They're friendly and work quickly.
Brenda received my phone call and scheduled my appointment with me. The day before she explained the drop-off process when I came in later. Finally, the day of the service went smoothly and my car was serviced properly.
They were able to diagnose and fix the issue very quickly
Hank Stan and Brenda, as always, doing great job. check engine light came on, not sure if it was a big deal, needed automobile for work reasons, they checked it immediately and fortunately, fix was easy.
great staff. they know me and my cars. they always do a timely job and quality work. they are the best. I especially like Stan, Brenda and Hank. they are awesome.
Everyone was extremely friendly and straightforward. Stan was especially great in walking me through different aspects of my car, making clear and honest recommendations, and making me feel like I was empowered in my decisions with my vehicle.
Friendly workers, let me know any issues they find and what the cost would be. If parts need to be ordered a follow up appointment is booked right away
I’ve been coming to Midas for scheduled maintenance and problems with my old car. They keep it up and running.
The price was very steep, I thought. I could have had it done for less elsewhere but the advantage of Midas is the speed at which they get repairs done.
The process was easy! The owner and team are amazing an provide top notch service and care about thier customers. They let you know what needs to done and what you need to watch.
The customer service was absolutely top tier. I'm so impressed, I'll never go anywhere else. The absolute kindness, ease of communication, and being able to work with me was outstanding.
Several employees took time to inspect my car and try different tactics to calculate why the low tire light keeps recurring.
Timely appointment scheduling. Courteous scheduler and owner! Good value!
always helpful and easy to work with
I have always appreciated all of you at Midas. You are honest, fair, you don't do unnecessary work, your customer service is top notch, and most importantly, I trust you.
Cory fixed the problem caused by another place in no time at all. Fast, hard worker, with a good sense of humor.
Scheduled online….went as expected! Easy
I like the fact that Midas rotates your tires as part of an oil change.
I trust this Midas shop in my neighborhood and wouldn’t go anywhere else. They know me, my dog, and my vehicle. They replaced the clutch this time and got me in within days of my call.
Fast and great service. They may be a national business but they serve our community with a personal approach.
Best mechanics in Missoula
I came in for an oil change and received a thorough evaluation of the services my car requires in the future complete with an estimate of those future potential charges. I really appreciated that additional information.
I went to midas because I thought they were less expensive than kia. When asking about alignment charge if I had it would have been more. I will compare midas and kia next visit.
Staff was on point. They were professional and efficient in all matters regarding my experience
My car broke down and they were so lovely and got it fixed by the same evening and the front desk lady stayed late to give me my key and I am so grateful for all of them!
Very kind and friendly and felt like they weren’t trying to trick me into anything. That’s my biggest fear when going in to get work done.
I dropped my car off at 8:50 and asked them to call me as soon as it is done as I will come get it as I had perishable Christmas gifts in my backseat. I didn't get a call so I finally called about 1:30 and they hadn't even started it so I had to wait until I got off work to get my car so didn't get to give our my gifts that day which was very disappointing. I was told I needed a new filter so I told them I would get my boyfriend to do it for me. When he went to replace it, it didn't need replaced. One of the last appointments I was told I needed new tires and I was upset with Costco as it hadn't been that long since I bought them. Costco looked at them and said I do not need new tires.
Ralph Rose, there is no "and" between them, I am just one person. Yes I have been female all of my life.
Because only one test was done and they didn't do anything with bleeding the brakes or replacing the brake pads.
Quick and easy scheduling. When they found out I was waiting they got my car in and out in about 30 minutes
I made an appointment for a seasonal tire changeover and it was a very reasonable price. The front desk called me as soon as the service was complete and I was able to get my car back within 3 hours.
From my first visit to my current visit the employees are hands down the best of any company. Checking my car in, this time for an oil change, was a breeze. I was early and they took my keys and immediately serviced my car. In little more of an hour I had my car back. I was told about potential problems found. That alone is worth the price of an oil change! Rotate my tires…wow. This was my 5th oil change so this one was free. I had no idea! What a pleasant surprise. I have bought tires there as well. Great price, great service, great people. I would never go anywhere else. Every person I know who owns a car is told by me “Go to Midas!”
the staff is the best. they always take good care of my cars and do quality work in a timely fashion and keep me wheel informed. they are the best.
Ease in making an appointment and the assessment of the work that needed to be done.
I am always highly satisfied with the service I get here. We have been getting ALL our vehicles done here since my daughter recommended them when we moved here, 12 years ago. I recommend them to everyone, and even though we live 75 miles away now, I am not willing to trust my vehicles to anyone else. I give my first name and the vehicle I am bringing in, and they know who I am without asking for more info. I respect their advice on my purchases because they ask me about my needs and how I use the various vehicles and give me options based on that, with their recommendations. This outfit is great! I will make the 75 mile drive into Missoula and do other chores while there, rather than take our vehicles anywhere else until I am too old to make the drive. Stan, Brenda and the whole crew are great. Once I stopped in because the windshield washers weren't working correctly. Within ten minutes they fixed the problem and when I asked how much I owe them, they waved me off and said have a good day! They are the best!
I appreciate the communication during my vehicle being serviced.
Last time, I got a date/mileage number sticker suggesting when I should return for an oil change. This time I didn't get that. Also, I had some miscommunication when it came to my appointment time, but that problem was fixed before I needed to arrive for my appointment.
Great service and great people to work with
The technician and staff were detailed and informed me of a missing wheel lock for my tires. I was grateful to know that so I ordered one from the Toyota dealer in town
Don’t charge me when my car isn’t even fixed yet and then quote me an unrealistic price to fix it fully.
Stan and Brenda are awesome, and I trust them with my truck. Thanks!
Great and friendly service by the whole crew and they made sure to be very communicative w/ me.
This was my 3rd visit to this location & I have developed a trust in the service & people.
Friendly people, excellent service, fair pricing
The staff is courteous, professional, knowledgeable, and pleasant to deal with.
The team is so friendly despite being short staffed. Best price in town too! Thanks
Reliable. With the oil change tire rotation and May other curtsy checking are free.
They didn’t have parts for 2021 Subaru Outback. I told go to dealership for parts. They were lazy didn’t rotate my tires. The supervisor did know how operate air conditioning in my 2021 Subaru Outback. They need more standard education on newer vehicles
Always been a good place with good workers
I like being able to book an appointment online, the staff is friendly and helpful. They always call to let me know what’s happening and I feel safe that they won’t let things slide or recommend things I really don’t need.
I just feel like they know what they’re doing, they’re good at their job.
I brought the car into have the loud exhaust system corrected. While I don't question that the mechanics corrected a problem with the system, the loud exhaust system is only slightly improved.
I have been dealing with this crew for quite some time and they've always taken care of me my Jeep runs the best it's ever run since I've had it two years
There was very little effort on my part to get my car good service
Friendly and complete service with convenient location.
I feel like the associates where honest and straightforward with me. I always feel like I’m being scammed when I take my car in, and I couldn’t have felt better about my experience!
I have always taken my vehicles to this particular Midas location. The staff are clearly knowledgeable. They are friendly and professional. I will continue to take my car here for regular maintenance and other service for as long as I live in the area. I recommend this location to people any time they need services for their vehicles.
Hank, Stan and Brenda, treat you just like Family. Great comfort and Trust. Never had an issue. 10 years and counting.
The staff is friendly, honest, and professional.
I have a set of brakes that don't work and the service team worked for over an hour just to find most of the problem. Will have them replaced next Tuesday
I have been going to this Midas exclusively for three years, and I’ve told many people that it’s the best place in town. They regularly have coupons for a $30 oil change, a price you cannot beat. Brenda is always very helpful in explaining everything, and she really knows her stuff. As a young single woman I appreciate that no one at this Midas has ever been condescending to me. They never try to upcharge on anything or get me to have something done that isn’t necessary. Sometimes they’re busy and I have to schedule an oil change a few days out, but I understand that. I trust this Midas and will continue going to them for all my car maintenance needs.
"Once again, I must affirm our neighborhood Midas family.Every winter their most honorable staff come to our yard, retrieve our snow tires, and install them on our vehicle returning the warm weather tires back to our yard. As 'seniors' this task would be fa"
I like being able to make an appointment online. Also, I like the convenience of being able to drop my car off and pick it up when the work is done. They do a great job and I'll continue to be a customer.
Too much oil was added to my car
hey thanks so much i really appreciate such attention to detail an friendly understandable communication u rock u rock u rock u rock u rock u rock u all rock u rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rocku rock u rock u rock u rock u rock u rock u all rock
Everyone at Midas helpful and friendly.
"The Team at Midas, takes great care of their clients and their vehicles. Always feel like a valuable customer! I recommend them to anyone needing any kind of vehicle service."
"This is one of the best businesses in town. We have been coming here for over ten years now and will continue to do so, even though we have relocated to Plains. Their work is superb, their services are excellent and the people who work here are some of t"
"These guys got me in, did the work they said they were going to do, and sent me on my way. I had no other expectation"
"I had an oil change and tire rotation done in less than an hour. Although, there had been a price increase since I made my appointment, my quoted price was honored. I was very happy with the service."
Having received an offer from you to do an oil change for 24.99 ( before the 4th of July ) .... I was disappointed not to receive this offer when the bill was presented to me. The work you did do was fine ..... relatively quick ---- certainly efficient in
"I came in with a list of potential exhaust and shock issues and expected I might need expensive fixes. But a kind mechanic checked everything out and gave me honest feedback, not pressuring me to buy parts and labor that were not yet necessary. For this h"
"The folks at this shop, Hank, Stan, Brenda, etc are all professional and the service is excellent. I have had numerous cars serviced here and will continue to do so. Thanks"
The owner Hank and manager Stan are two of the BEST business people I have come to know over the course of my 65 years.They tell you what is required and what the cost is up front.I have a 1997 GMC C1500 which required extensive brake (master cylinder) rep
"There are plenty of options in town, but I?ve tried them and this Midas is the best! I?m going to keep bringing my Toyota to this Midas. I?m so happy with how helpful and professional and courteous they are. Great place! "
Got an oil change before I drove to Utah. Checked my oil level the morning after my oil change and the level was at the bottom of the dip stick. Been coming here for years..bummed!
"Our last vaca was a bit risky for a couple who have been aging for a while, or longer. My husband was recovering from a stroke and we had only used our 22? camper for a few, short weekends, but I planned a trip to WA with frequent stops for scenery and ti"
Been going to Midas for years. Always polite and professional. Had a noise coming from rear end of my car and they determined I need a new rear end. YAY!! I am glad they do their inspections and are very thorough. Awesome Customer Service.
"They did a great job! They were on time, took exactly as long as they said they would, gave the price upfront and no surprises. So happy to have great service:)"
I have been going there for many years and always received excellent service. They are like family to me.
Oil change tire rotation fine, I replaced air filter and cabin filter myself.
I have used Midas a few times and always friendly staff and they call me before doing anything additional. They send out coupons that keep the price for oil change reasonable.
The shop was a little bit slower today. Almost 2 hrs for an oil change, tire rotation, and flat repair. Low tire pressure light on dash came on within 10 minutes after leaving shop. Had to return 2 days later for tire pressures rechecked
Excellent, friendly service. They do all my car service and have for years.
This was my first visit to the Missoula location I was very pleased with the service they were very friendly and the price was just right for my budget I will definitely be going back.
Midas takes care of both of my vehicles automotive needs and has for many years. I trust them completely. They take very good care of me.
"Midas always does a great job with my car. They got me right in, it was fast and convenient. They gave me a ride to and from work and had my car done within 3 hours for a tire changeover and oil change. I like their reliability and peace of mind I get k"
"My only complaint was I did not know it would take so long as I had to sit and wait,Brenda was great. She helped me with a rebate.The staff were nice and I am happy with my new tires.Thanks! Kathy Y "
I had a new exhaust put on and it sounds fantastic no leaks great job.
Thank you for the awesome job you did on my Trail Blazer
"Hank at Midas in Missoula is great. He treated us very well, helped us out of a huge bind and was able to keep the repair costs within our budget. If you need your vehicle fixed I would whole heatedly recommend going to Midas on Orange. "
"Been using MIdas for all our vehicle needs, including a foreign car. They take great care of all our vehicles, answer any and all concerns or questions, give excellent comparisons when choosing things based on how you use your vehicle, etc. My truck (7 y"
"I had an all-wheel alignment and oil change completed. Great prices for each, but after the alignment my steering wheel is no longer horizontal to the steering column. It's not a safety issue, however, it is annoying."
"A friend of mine, who's had a long-time relationship with this local shop, suggested I get my all-wheel alignment done here. The work was done quickly and my coupon for an oil change was heartily accepted. My only problem is since the ""alignment"", my steer"
As always they did an excellent job work was done exactly as I asked thank you very much sincerely John Calkins
2 hours for a tire repair, not worth it
i took my dodge ram in to have new wheels and tires installed on my truck few mos ago just recently started having alot of issues with my front end and found out that when they install the fromt tires they put one on backwards now my truck bounces up and d
kept me informed as to what was going on.
I have had my car in there for some work they were so nice and clean in the waiting area I will go to all the time
The guys got me in and out in less than an hour. always friendly and straight forward.
I surprised them with a 30 years old stretch limo... And they worked on it for a whole week! They are the best.
"Hank and his crew are the best. Honest , fun to talk to and they always do a good job."
"Midas was fantastic in taking our car in and diagnosing the problem, they had us up and running the next day. The staff is very knowledgeable and friendly, they make sure you are satisified with all the service done on your car."
"We?ve trusted our cars to this shop for years, have recommended to others, and will continue to do so. Always look forward to seeing Hank, Brenda, and Stan! "
They were so good and nice
They were so good and nice
Work and workers are excellent
I often recommend Midas to friends and family. They do great work on all my vehicles.
"The service was outstanding, and the personnel were friendly and informative. I highly recommend Midas. This was my first time doing business with them, and it will definitely not be my last!"
Tire rotation and courtesy check part ofOil change
For years I took my vehicles to Hank and the guys at Midas in Missoula but when I got my new truck I thought I?d have it serviced at the dealer. That didn?t last long! I?m back with the guys that I trust at Midas!
We have had a relationship with the 'Midasfamily' for many years ? thanks so much for your quality of service
"Courteous, complete service and exam."
"Fast, courteous, and thorough service!!!!!!"
"I trust this Midas Shop implicitly, partly because my son-in-law went to college with and was a friend of the owner's son. He said that the owner is trustworthy and I've found no reason to doubt that after 2 years of going there. As a widow, I've also reli"
Great service as always!! Hank and his team are great always make you feel like family!! Thanks for a job well done!
Excellent service! Great and courteous staff. Will make this my home shop.
Great Service! Just moved to Montana and feel I have found a reliable shop.
Always friendly and great service!
Great fast friendly service. Got me in and out very quickly. Thanks.
"Midas on Orange. Excellent service, called with a truck problem they got us in and had it fixed in less than an hr!"
"Scheduled an appointment, took a little over an hour"
"guys helped me out, saved me a lot of money vs other shops in all honesty. "
I appreciate the team there.
Excellent service. Sevice manager and owner were helpfull in getting my car troubles resolved. I am completely satisfied with the work that was done on my vehicle. Thank you!
"This Midas team is actually in our neighborhood and treats us like members of the family. They are kind , considerate and will most often go the 'extra mile' if necessary. Even when we're traveling away from home, perhaps in another state, this Missoula te"
"Great staff, friendly and courteous. "
"Very friendly, great service"
Everyone is always very helpful get you in quick and they always take the time to explain everything that was done. Hank and Brenda are the best!!
It was great the guys at Midas know what they are doing... it was pricey but worth it
"Purchased new tires and asked to check out a couple of concerns. The thoroughness of the process used by the office and mechanical staff to evaluate the concerns was superior. Accurately identified problems, solution, cost and how long it would take to rep"
The staff at Midas are friendly and fantastic!
"Great service and friendly staff* I would highly recommend this shop for any care repairs. Honest, dependable, and knowledgeable. Fair priced on service*"