Because I saved a lot of money.
I like the location and that it is near my home and is a long term trusted company.
Service was provided very fast. Pricing was a great value.
mike was great from start to finsih
Scheduling online was not good. My request was not answered, so I had to call. All of my interactions with the staff were positive, though. They were friendly and helpful.
Mike was exceptionally productive and professional his team was great this is a great branch and I will be coming back to get more work as needed.. great team here
I’ve been coming to Midas because of their trustworthiness and honesty. Michael at the front desk was very friendly, professional, and kind and provided an excellent customer service.
Excellent and quick service, nice employees. Nobody tried to sell me unnecessary service. I was treated very professionally.
The service quick and easy, customer service was outstanding, technician was clean and courteous, clean store, overall a great experience.
Very friendly service and no one tried to push products or services on me.
I was extremely pleased with the on time appointment, great service and excellent pricing of the work completed on all three of my vehicles. The Service Advisor Kelly Klein was very professional and enjoyable to be taken care by her and staff.
Kelly and the team at this Midas location were professional and knowledgeable. They listened to my comments and were able to diagnose the problem right away. They were even able to demonstrate the issue and explain what was going wrong. The pricing was very straightforward and honest and they completed the work in one business day and communicated well when it was time to pick up my vehicle. I would highly recommend others to work with Midas at this location.
I took my car in last year for an oil change. The total cost was $80 w coupon. This time I came in for the same service, w a coupon. I was told the coupon was no good on my car and I was charged $165.
I was charged $265 for AC service. It didn’t solve a thing, still blows hot air. Manger refused to issue refund after he inspected it himself and noticed it was still blowing hot air. $265 for services not rendered. I own a transportation company and will never return any single truck of mine to do a service at Midas.
I got the free oil change in the form of key tag from the previous car repair. I brought it in they said they no longer honor this type because of different owner. but I said it's still Midas...so disappointed.
I had everything I needed. They were communicative. The customer service was great. The place was clean. They gave a fair price.
Midas is basically our go-to place for both our vehicles. The guys are friendly and do good work, as quickly as they can.
very unpleasant customer service and very incompetent in general
The person who greeted me at the entrance is totally uneducated (a very tall man), they put oil in my car that does not correspond, in addition to doubling the price of the previous time I put it in this same place. When I picked up my car, no one told me that the car was ready for pickup. Plus my car's computer was not reset. They had not checked the tire pressure.
i love this midas the mechanics are so helpful and honest ! they give me only what I truly need and the best prices around!
Service was rendered quickly and efficiently at a good price.
Midas does great with cars but the customer restroom at the Culver location was un acceptable. The toilet was growing black bacteria. It smelled like it hadn't been washed in months.
WHO ATTENDED ME IS A GREAT MECHANIC
Associate/ mechanic Sam was extremely helpful, attentive, and knowledgeable. Not only was he able to help me out (tire situation) but the whole staff was friendly. Great service and best body shop on the west side!
Very easy to schedule an appointment, and the service was quick. Associate there was very friendly and helpful.
Service was prompt and explained to me well. My experience was a good one.
Angel was thorough with the explanation of what he thought I needed and what he was doing. I've dealt with him in the past and always leave feeling like he knows what he's doing.
Angel was completely honest with me about what my vehicle needed and helped me work within my budget. I appreciated him sending over the quote right away when I requested it over the phone. He also had my car finished within a timely manner.
The shop was very communicative and offered coupons to save me money. They also always go beyond what's asked to make sure my car is in great shape.
You’ve come a long way from just mufflers!You provide many, many automotive services!
Quick Service. Good price. Friendly attendant
Ángel and Mario were simply excellent
I expect to be treated the same whether I bring a coupon or pay full price. The person took 15 minutes to check me in. He was either just clicking on the computer (god knows what he was doing) or on the phone. No regard for the customer (me) standing there. They need to be trained in good customer service.
Super quick and friendly angel was
I received excellent service and I am confident in the quality. Angel is always fair with the prices. I will definitely be returning in the future.
I had an emergency with my car (blown tire), and had the car towed. Angel and his staff were great, and they were able to fix things in one day.
If you put a coupon in the internet, HONOR it! Don't make people dri e so many miles to get to a location that they don't want to apply the. coupon discount
They took my car and right away I was in and out of there in less than 30 minutes they explained the condition of my tires and recommended replacement and gave me the price for the tires. I didn’t do the tire purchase at that time I only did the oil change
Hyundai Azera T Boned in lot
My brakes were squeaking at 44,000 miles. I was told that I needed a rear brake job with rotors sanding. I waited 2.5 hrs with an appointment. I drove 2 blocks and brakes squeaking STILL. I return. The tech sprays something and I test again w/ tech in car. He instructed me where to pull in. Another customer T-boned my car. That was 8/17/22The tech assured me that problem was fixed. Today I’m driving less than 15 miles and the squeaking is the same. I believe that the problem was misdiagnosed for profit and the problem was never actually addressed. I’ll give 1 more chance to fix, which will be the third. Then I will dispute service with my credit card company.
I would have been highly satisfied if Midas provided a ride home after I dropped my car off. I walked almost 5 miles home. Other than that, everything else was good.
Angel is the kindest employee. I called and he had me come in right away. He finished my oil change within 40 min and answered other questions I had about my car in the meantime. He is very friendly and positive:
I needed to get an oil change and a new serpentine belt for my car as it was making a lot of noise everytime I started my car. Angel helped me schedule my appointment and got my oil and belt replaced within 2 hours. He kept me updated with all the issues that needed to be fixed. He was wonderful and I will def be coming back to get my oil changes there.
My experience was simple and fast. I was impressed by how friendly and helpful the Midas employees were.
Angel made my service fast and easy. The price was fair and I feel confident in his knowledge and ability.
Made appt for 0900. Arrived 0830. Gave keys approx 0850. Not finished until 1020. Other than the length of time it took, very satisfied with service. Maybe short staffed. When I explained had recently surgery and in some discomfort (true), they quickly wrapped up the oil change. Pluses for that. I think being short of staff created the situation. That I understand. Will return as like the location, and the people. Not my first time here. Next time will be recovered from surgery and expect no further issues. Good shop will return.
I've been coming to this location for many years. I'm always satisfied when I leave. That's why I keep going back.
Angel was amazing!! He is very kind and knows exactly what’s he’s talking about. I appreciated his genuine help towards helping me. I will defiantly come back here for anything in the future! Thank you angel !!!!
I'm very taken with Angel. He always is helpful and I look for him everytime I visit because of his professionalism and he doesnt look at me crazy when I say I'm there for preventative maintenance. I don't like to wait until my vehicle is on her last legs, so thank u Angel for always humoring me.
The scheduling of an appointment was easy, the service is always professional, thorough, clean, and quick.
The pricing was so weird, I was quoted for a starter replacement at $1800 then said I will have to get a second option and I was texted and emailed a quote for $1300. I needed the service done asap but I was quoted around $600 from multiple repair shops close by
This is the second time I've had my oil changed at this location and both times I have had an Amazing experience! They are very friendly and efficient!
There’s always room for improvement
I made an appointment and the work was done promptly and professionally and at a great price.
"I called the Washington Blvd (Los Angeles) a week ahead of going in for new tires and was told a price which lead me to pick Midas over a few other tire places. When I showed up to get tires, I was quoted a higher price than what I was told over the phone."
Angel was fantastic broke down the cost for me to understand and had everything done within the time frame.
"I had to have my thermostat replaced. I thought it would take a day or two. I dropped my car of got my thermostat fixed, and got my car back the same day. Thank you!"
"First time to a Midas shop for an oil change. Very pleased. Everything was excellent. Service, crew, cleanliness, waiting room - everything. Will return and have already recommended to a friend to use."
The service was outstanding and the job was completed in a very timely manner.
They were honest, clear and fast. The price was really good, and better when I used a coupon they had mailed.
Angel is the BEST! ALWAYS HELPFUL AND KIND AND TRUST WORTHY!
Excellent friendly staff, quick , convenient, and everything is discounted. Why go anywhere else? Midas is the place, highly recommend, they take appointments. Thank You guys!!
workers were very nice and did work very fast would go back for sure
"The shop staff was great, they did my oil change in a timely manner within 45 minutes in and out as I was the first customer there with an appointment. The wait area was comfortable with an internet access. Overall, a positive experience. "
I drive for Uber and Lyft and frequently need brake jobs. Angel and Kelly make it easy and comfortable and they get me back on the road quickly. Also able to give me coupons to teduce costs.
They were great, prompt and took care of my problem in less than a day.
Went in to patch a tire with a nail in it -brand new tire that had just been purchased at a different tire shop. Should easily have been able to fix. Ended up having to replace the tire because there was a small slit in the side wall that definitely WASNT
When I called I ask for an employee named troy and the lady questioned me . a n d was quite rude. The employee I spoke with last week said he could help so when I called this morning and the lady was rude and it was an uncomfortable feeling. She didn't eve
They did a great job and did not try to upsell me on anything,
Much appreciated! Took me in for an oil change last minute!
OMG.. THEY FIX EVERYTHING I THOUGHT I HAD TO GET A NEW MOTOR FOR MY WINDSHIELD WIPERS.. and Kelly was awesome at the front Desk
What a great crew there is at my Midas shop. I recommend it to everyone.thank youAlex Bologna
Was sooo happy on the people and swift repair. This will be my regular place for all my future work. Angel was an angel!!!
"The Midas guys were prompt, the estimate was accurate, and the work was perfect."
My breaks are working amazingly well! So far so good! Your workers were very friendly as well. Thank you for a great experience!
"I've been going to this shop for *10yrs w/ exc. service. In the last months management has changed. I walked in 3 wks ago to find the new manager arguing/yelling at a customer in distress. Disgusted, I walked out. 2 wks ago I went back, waited at the fr"
I spoke to a courteous person named Angel. He told me what time to come in to care of my car in a timely manner. Besides the oil change he Checked all of the fluid levels my tires my brakes. So when I left I felt like I knew my car was in good shape. I l
"i've been taking two family cars to this location, and they've got my loyalty for life. They hustle to get you in and out when you're in a rush, and they offer great prices to go with their top notch service. I had to replace a tire on a recent saturday "
Great customer service and repairs.
Service good. Wish that the prices were a lot cheaper though
Excellent Work! Great Customer Service!
These guys know what they're doing! seriously. I have had the brakes done multiple times ( at other various places ) and didn't realize the subpar job they did until now. My brakes have never felt so tight and smooth. The brakes used to rattle over bumps
THEY WERE QUICK, HONEST, CLEAR AND THOROUGH.
"In the past 40 years or so of doing business w/ car repair shops I've seen some good, some bad and some plain old rip off outfits. I've been going to this Midas shop for the past couple of years now. What impresses me is that they consistently go out of "
"After picking up my car from Midas after the above service was performed, I noticed the tires on my car were not rotated though that was part of the service which was to be performed.Disappointing to say the least..."
I paid the price for tire rotation and oil change with a coupon. the mechanic told me first that the filter price is additional (which is unheard of) and then did not rotate my tires because I didn't need them. when I asked him to adjust the price because
"Fifth time using this facility and I'll be back. Good service and courteous employees. Thank you, Alex Bologna "
"Second time there under emergency circumstances. Could not be more pleased or impressed. Very fast, professional and inexpensive service with a smile. Bralio helped me both times and could not be lovelier or more knowledgeable. "
I?m not sure that they have the best service. But they did what I needed for. The guy behind the counter seemed like he had so much in his hands. I know he did try to accommodate all customers as when I was there. I just wish that I didn?t have to wait
Always great service and courteous employees.
Always great service. Thank you Alex
"Great service, I wouldn't go anywhere else. Please continue!Alex "
"Highly recommend this shop. Braulio was professional, knowledgeable, and KIND. We arrived after the shop was closed in desperate need of help (our car started breaking down on the drive home to San Diego and no other shop would help us (everyone told us th"
"great, friendly an helpful service."
I came in yesterday w the service light on in my VW Jetta. They helped me right away and I was out of there in less than 1 hour. Thank you Midas!
My car stays in top form by taking it there for trusted service. Their recommendations along with prices seem in-line when I have double checked their suggestions. I have not found a reason to doubt them as I might have when I first started coming to
This is the only place I go to for my car. The customer service is awesome and they also work fast. They are very professional and I have to say they all are outstanding people they will take the time to explain something to you and also they aren?t pushy
I had sma wonderful experience w my oil change Brivilo was awesome!
Good service! Thanks for having an online appointment option!.
Excellent work in a timely fashion. Very happy.
Awesome service my first encounter was terrific I will be going back
"Running errands since 9am, I was grateful to meet Braulio. He was the first person I encountered today who treated me with kindness, consideration and respect. Also grateful I was treated as a valued customer and not dismissed as unimportant and invisibl"
"The oil changes are a bargain if you have a coupon. I have been going there for about five years. They occasionally suggest needed repairs. The work and price is in line when I have done follow-up inquiries. Now, they have got my trust. Also, their s"
Ive gone to this Midas twice and both times just thrilled by the experience. I hate dealing with car repairs but their staff is very friendly and got the work done quickly
Midas took care of the service.
"Absolute Perfection in customer service, and satisfaction, ALWAYS, EVERY TIME. I am a devout customer of the past 10 years. I trust them w/my life, SERIOUSLY. Thank you for allowing me to write the truth. A lifetime customer from now on."
Needed an Uber inspection and the service manager and mechanics did a great job. They provided honest and good customer service.
"So I begin my long awaited vacation to Venice Beach and blew my exhaust going up the Grapevine. As a single woman, I was worried about being stranded 400 miles from home and being taken advantage of monetarily, especially on the 4th of July so I wanted to "
If you're looking for a place to get a standard oil change I would go here. It was my 1st time getting one and I didn't know where to go. Had a coupon for *17.99 so I thought I would check it out. Jason helped me even though it was a busy day and I hadn't