My car was checked by dealership with one problem but when getting an oil change withoutEven taking off any of my tires allOf aSudden my brakes are metal to metal “that’s why you hear that squeaky sound” was what I was told but I just had them replaced so I ask with the economy just be honest and accurate instead of just trying to get moreMoney for a fix that wasn’t even inspected the correct way
Honestly, I love Midas. I just won’t back at this location.
The staff at the Tropicana Midas location are exceptional. Their attention to detail is far above other shops I have used in the area.
Prices and service were explained clearly. The sales associate also explained how often I should change the oil, since Midas used fully synthetic oil.
Good Job. I'm going to be going to this location or the Henderson location. But you all have the best Oil Change prices!
I am a long time customer at this location. They provide excellent honest customer service and excellent mechanic services.
Tim and the whole crew were great. Thanks again to them for their service
Tim was amazing ! He helped me work through all my issues it wasn’t his fault parts didn’t come in
I’m very impressed with the customer service provided.
I’m so sorry I forgot his name but he was amazing! He stated to someone he has only been at that location for a week? Seemed like he’s been there for forever! He was so great! I’d drive across town just for his service! Great communication, great service, everything!
The service manager answered all my questions about future service and was a "no pressure" experience. Some of the competitors try a VERY heavy "up-sell" which never works on me. This Midas location on E Tropicana made me feel like I had a friend in the industry. Great cookies too! 😀
The staff is very professional and keeps you appraised of your vehicle status. I have been using the same Midas for 2 years now and have always had a great experience.
Be truthful about what a car needs and not just try to meet quotas
The new manager, Aly, is doing a great job. She clearly explained what they would do to locate and resolve my car issue
"i have a 1966 mustang that i had the muffler replaced in 1979, over 40 years later, it has rotted away. the life-time warranty was still in the glove box (your defective muffler will be replaced as long as you own your car) well, i went in one day, and was told only 1 tech could properly inspect it. (how hard is it to look at a rotted out muffler) came back the next day, and spent 2 hours in the waiting room, waiting for the technician to check it. they said yes, it had failed-BUT because Midas originally welded my muffler on, the could not replace it (they were ALL welded on back then, why a muffler shop no longer does ANY welding doe not make sense to me). i feel this was an excuse to not honor the warranty. i have since lodged a complaint with Midas corporate relations (800-621-8545), and have gotten no response. i now think their lifetime warranty is not worth the paper it is printed on. all i can say is BEWARE!!!"
The staff is very professional and does excellent work!
I was greeted with a smile and laughter. Service was fast and excellent.Mike
"I would never bring my car here again. The worst service in the world. They screwed up my brakes and said they fixed them. NOT! I had to take my car elsewhere and have them repaired and haven?t had a problem since. Don?t ever get service here, they are ove"
From Mike to Ever to George to Rex everybody was great as usual. Been bringing my car here for about 8 years and won't stop. Very honest if you can believe that still exists with car professionals
Mike and his crew go above and beyond to get your vehicle back to factory specs and inform you of any issues they notice. Well worth giving them a try.
I?ve been getting my car service here for 6 years I received a free oil change due to taking my car in for an alignment and new tires and had to come back 4 times to continue to correct the problem so they told me my control arm was broken and would cos
"Very honest and sincere with finding what is wrong with your vehicle, extremely friendly, and excellent service. Extremely professional as well. I would recommend this Midas a thousand times over. You will be extremely satisfied."
"I'm a first time customer yesterday, my brakes needs to be checked. The way they handle customer service is at PARThe Manager Mike and his staff we're the best!!! I highly recommend this place if you're looking for competent, detailed Car Shop at reasonabl"
Great staff and great service. Very reliable.
Love Mike and his crew ??????
"As always, Mike is right on target. I can?t stress to anybody enough if you?re looking for a great shop you have to go here. It took me 18 years to find a shop that I could trust. I highly recommend them..??"
I forgot his name I wanna say Jason. From the phone conversation to when I got there to have my vehicle inspected. He was realistic, assuring overall great staff there. I would recommend them to any one who ask me for a mechanic around that area. Thanks guys.
Took great care of everything I needed.
"This place is great! Very friendly, helpful and professional. They took me same day without an appointment, stayed late to honor getting the work done in one day as promised (which was incredibly gracious of them). I will not go anywhere else from now o"
Made an appointment online then tried calling SIX different times to confirm (also left a message asking them to call and confirm the appointment so that I didn?t waste my time). Left multiple ways fir them to get a hold of me. Heard nothing back at all
The experience I had today at Midas was exceptional! As soon as I walked in I was greeted with such a warm welcome. They took a look at it. I needed a lot of repairs. As I was waiting I was offered coffee and we had a great conversation. I felt very comfortable getting my truck repaired here. My truck runs nice and smooth now. It feels like a new truck!! Definitely recommended!!!
I really dont know how this could happen. I went in for an easy rear brake job. I leave the shop bring car home and park in drive way as it's my day off. I come out a few hours later and now all my oil is in my drive way. Huge leak coming from under the fr
Other things were found wrong with my vehicle I feel like I was charged too much for the job and my car shut off a few times after I left there. I had my own mechanic repair the car because I didn?t want to risk being charged again
"Mike was on vacation, but Bart & George took great care of us. They are very thorough and honest. I recommend them for everything!!Cathi A."
"Before I start, this Midas Is PRO MILITARY! Highly recommend. Had a bad day, then after work my brother said he went to my car to see the passenger side tire was flat and made horrible grinding noise (brake pads/rotors). The new owner, Mike, and Jason too"
"Mike took care of my brake problem in Under 1 hour. He told me I didn't even need new brakes, just that my rotors needed a minor adjustment. I appreciated the honesty from him, and I would recommend this store to friends and family."
I would recommend this Midas to all my friends family and anyone I meet on the street. I?ve always been scared of mechanics but every time I go here including oil changes this place is the best. As people go Really nice and very professional. Thanks Mike
I've been coming to this location for 20+ years. I moved to LV from L.A. 20+ years ago and this location has ALWAYS made me feel at home. Trusting your vehicle for service or repairs to these experts is all you need to do.
"On my visit to this Midas shop I was pleased to seethe owner taking an interest in getting to know his customers. Bart, in my opinion, is what abusiness needs to succeed in making customers feel at home. He takes his time to make sure thatyour car problems"
Mike was friendly and worked with me and late so I could pickup my repaired car after I got off work
"Every single time, never fails, the work they do on any car is great! This place is the place to have any of your vehicles serviced! "
"The most honest, professional, friendly, courteous, outstanding service and staff, as always. The best!"
Always great service... I've been here many times and always been treated well!! Happy to be a customer.
mikie and his crew are the greatest..........
"They good people great prices and very good customer service, definitely will go back again"
"Mike, Bart and the the staff here are great guys and provide fast and very friendly service. I totally recommend this Midas location for excellent repairs, efficient service and friendly people. "
"After going to many shops with my 2002 F150 that I absolutely love nobody took care of my job, my needs, or my pocketbook like Bart and Mike at this location. I have been going there for the last four years because of them and because of my initial dealing"
"do not send me **** , I was told repairs would be 300. and when I had time to get it done it was 450. so dont worry I will not be back"
Midas on Tropicana always does a great job. Great customer service too.
Excellent Service matter of fact taken my truck back to fix issues that was caused by another company.
"This was my 2nd visit to the Midas shop on E. Tropicana. Mike is always willing to take a look at my car even if I don't have an appointment. I like how they explain what needs to be fixed, and will let you look under your car and see for yourself. I also "
"Over a year ago, I had my brakes serviced at Midas. It was costly because I had an older vehicle (2005 PT CRUISER) that needed the calipers, rotors, and drums replaced. However, the work came with a warranty. Today, I had my vehicle towed in due to low "
"Mike is really friendly, I had to wait a long time but it didn?t seem that long when I was talking to everyone there. They showed me what was wrong and what they were going to do to fix it. They didn?t try to take my money. They made me feel like they actu"
"Awesome, most honest mechanics I have ever encountered. Their the best period point blank, end of story!"
Mike the person in charge was awesome!The service and attention is excellent!!
Worked out great and even got a ride home while they got the work done!
Mr. Mike and the crew are the right people to take time to let u no whats happening and what u need done..Me like to get my **** done with them. Keep up the great job.
I love this place. After 19 years I found A place that I can trust. The customer service is excellent and they go above and beyond. I would recommend this Midas to everyone out there. And it?s so clean .
i went in for a coolant flush just yesterday jan. 21 '2019. one of the guys pulled in my car in the bay and i was there standing nearby just looking. the guy went out of my car and went straight to his office. as i was standing there near my car i smell so
Everything was explained thoroughly and the repair costs were reasonable. My first experience with the Tropicana location. Thank you.
Bart and Mike run a great shop. Have been coming to them for years.
One of the most straight forward shops in town. Very knowledgeable Staff, Bart, Mike & Adrian are the most helpful team you will ever encounter in this Town.
"The people there are great. It doesn't seem like your typical chain auto repair center. They have a great management team. very nice, friendly & professional. The service was very thorough & the pricing is very reasonable. Overall I would highly recommend"
I bought a full synthetic oil change buy one get one free. In the meantime I traded in my vehicle and took my paperwork in with my spouses car. They would not give me my free oil change for the other car!! What difference does it make what car the work i
Been coming here for a year now. Excellent customer service. Fixed my car every time. Even gave me a ride home and back to shop to pick up my car. Ask for Mike if you call or go there. He will take good care of you. ??????????
Walt is a good mechanic Im still having the same problem I bought the truck in for and management at the TroP store sucks no customer service skills what so ever if you want to take your vehicle to Midas go to the one on Nellis and Stewart bill John and staff are awesome people
"Seems that no matter what my issue with my '93 Geo Tracker, that when I bring it to ""my Midas"" store they always get it back on track. Granted there are some rough patches such as defective parts that fail, but the guys are always quick to get it replaced"
What an AMAZING CREW you all are. I have never met such great people in my life!! Especially working on my daughters car. Wow!! I appreciate you Mike for your kindness and fairness. Overly fair and fabulous. I had already spent so much money on her car. Yo
"Fast, accurate, and good knowledge about the car problems.They fixed right away!! "
"I had a clunking noise when I turned the a/c on. I took this to Midas. They fixed the noise for $836.60 and replaced no parts. They recharged the a/c compressor, new Freon. I used the a/c for 2 months and turned it off for the winter. Springtime came and t"
Excellent service. Was able to find the cause of my ac problem. Others wanted to replace the whole system without complete diagnosis
"Courteous, thorough and professional service reasonably priced."
"Wrote a glowing, long review after leaving this morning under Google's mobile review tab... Mike, since then I've recommended your Midas to an additional 4! Add the very first stop we made after leaving with our amazing new brakes for an ever growing list "
I always have great service here. They really do a great job with my car. Would highly recommend
Good service thank youI will be going back
Mike and his crew at Midas always does a great job
Around 2 on the 7th I pulled in to get air gentleman behind the counter so be right with me 25 minutes later when the two other guests left the gentleman went back into the office for that I just needed air he told me one employee was in the bathroom the o
"As always, Bart and Mike were awesome. They treat you like family all the time. I will never take my car anywhere else. They take the time to explain what is wrong and how to fix and then give you a GREAT price. LOVE these guys"
Very good techs; quick, proffesional, friendly and reasonably priced.
Great and friendly service. Bart and Randy and shawn did great worktoday
"We had to wait for the manager before they would do anything. We asked them to change the thermostat and test the fuel pump. He insisted that they had to test the cooling system before replace the thermostat. My father, being a mechanic, said no just repla"
"I bought a deal for 3 oil changes on livingsocial.com and had pretty good experiences the first two visits, although I did find out after the first one that they used the wrong weight of oil for my car. Anyway, last Thursday my boyfriend took my car in for"
