The visit met expectations, and no services that I did not really need were pushed on me. Work was done professionally.
1. The repair time was excellent.2. The repair price was what I expected. Not over priced. 3. The associate/mechanic explained the issues and what was needed.
Employees were friendly, knowledgeable, thorough and considerate of getting me in to get the inspection.
The gentleman at the desk was very personable and I formative about the whole experience. The technicians were also very friendly. Overall great experience.
Be able to set an appointment for inspections. You under stand it takes 30-45min so why can’t I set a appointment..
There’s always room for improvement.
Work completed on time, as requested without any hassle or delays
Very respectful and knowledgeable staff, this will be my new shop
Fire the rude manager that works there will never be back because of him
They were on time, I did not have to wait to be seen. They got me in and out
Make sure to put the oil cap back. The mechanic came out to my house to add 2 qt of oil which was not enough. Needed more oil. Could not drive vehicle back to shop to fix problem. So had to walk to my local auto parts store to purchase more oil & add myself. Needed 3 more quarts so means that engine was with no oil!! I will report any damages that this might have caused! Will seek full compensation.
I picked up a screw in my back tire. I changed the tire and called Midas to see if I could get in, as it was about 1:30 pm. I was told they could get me in within 30 minutes. Ten minutes later I was there and they took me in immediately. I was out 40 minutes later.
I appreciate nothing more being pushed to be done. Just the simple oil change. They were friendly and knowledgeable.
The staff was very informative, kind and the facility was clean and comfortable!
The store manager was very nice and knowledgeable about the services
Theyre quick. And very friendly. They explain things, I didn’t feel like they were trying to push more things on me being a female not knowing anything like a lot of mechanics would. I’ve convinced my wife to not take our vehicles anywhere else
Stephen is a stand-up guy. Thoroughly explained everything and got me back to work
Liked the workers and they helped me out a lot especially when I ended up getting ahold of a bad tire at the time of service they replaced it with another new tire!
Super honest with everything needed and not needed. Great work! Great customer service all around (floor and shop). Thanks Midas!
They got me in quickly and worked to diagnose my alternator problems.
Easy to schedule appointment on line….estimate provided accurately the actual costs I paid at conclusion of work. Eric was friendly, professional and excellent at explaining the repair process
The service manager explained the process well and I got an appointment quickly and service was done within the day, as promised.
The front desk clerk was very caresmatic and very informative with what I needed for my brakes ended up being it wasent my brakes. But fixed the other associated with my issue.
Problem was diagnosed quickly. Parts were ordered right away. Service was completed on time. Customer service was top notch.
The parking lot is tight and tricky.
had an appointment.at 2 and they didn not in until 2:45.
Brakes work great no more spongy pedal or grinding noises.
We always have our oil changed here for our four cars, but this time, I sent my wife since it was one her way to another appointment. Teh oil change was fine, but she was also sold two overpriced air filters and was not told the cost of these filters. Turned a $80 oil change into a $200 service call. This for filters that cost $20 and $25 at O'Reilly's.I may calm down and go back there again, but I'll have to think about it. And now I can never send her again.
Tech did not complete the job. Rescheduling to complete the job has been tiresome. Shop didn't return my calls.
I had a great experience with my oil change, and tire rotation, I found Eric to be very helpfull, after my car was finished , Eric found a way to fit my daughter's suv in for a oil change, and tire rotation as well. both Eric, and your mechanics were very kind, and helpfull. I will definetly be taking all of my vehicles here. thank you Chris Martin
Nothing unusual xperienced
Actually fix my car instead of giving it back to me with the same problems
Always friendly and ready to help.
Was able to make same day appt. Got in and out at scheduled time
It was quick and they were very friendly just a good experience thank you.
Came in for the 29 99 oil change special I was told I need an extra quart of oil total would be $40 thought that was a bit much... It would not hurt to have good coffee and maybe some donuts while a customer week early in the morning a few dollars now more dollars later....
The person that handled my inspection was very friendly, fast, and courteous. He was very busy, answering calls, and trying to find a tool for an oil filter and still made it easy to get my inspection done.
They diagnosed my problems quickly and ordered the parts I would need immediately. They were friendly and knowledgeable and advised me how to avoid problems with my vehicle in the future. Midas has allowed me to keep my older car working far longer than I though it would.
It was fast, easy, and affordable.
It was stipulated on my coupon that I would receive a tire rotation. When they were finished changing the oil I asked the tech if he rotated my tires. He said no because the front tires were out of alignment and it would do no good to rotate them but he wouldn't have told me that if I would not have asked because he was on his way back out the door. That IS NOT for him to decide. Maybe I wanted my better tires in the front (which I did). Anyway, they did not do a service that I should have had and I won't return. I have friends that go there and I will tell them about this and I doubt that they will return also. Oh by the way - I have facebook, twitter and instagram!
They fixed my car at a reasonable price. I had a minor problem the next day, I took it back and they repaired it immediately.
Berry friendly people, in and out very nice
Everything was handled professionally.
Went in for a repair and was informed that I did not need it. Like the honest of the staff.
Very friendly and very knowledgeable ,and I will be back for service to my vehicles thank you
They were efficient seem to go over all the details needed and was very respectful of the vehicle
I requested a direct fit muffler be installed on my truck. From the beginning the employee was obviously irritated that he had to perform this service. I was then told it could not be installed due to the store not carrying muffler clamps and the weld would be 3 times the price. Imagine a muffler shop not being able to install a muffler…
I took my 96 Honda in for a safety inspection and it did not pass. You told me it failed due to a bad inner tie rod and the cost would be $800 to repair. The inner tie rod was replaced before I purchased the vehicle. Knowing there was no issue, I took it somewhere else and it passed the safety inspection. My experience tells me that Midas is not honest and is looking to take advantage of people. I will never go to Midas again.
When a customer comes in for brake inspection, Give them one, Not pull a wheel and just look, Never measured pads and rotors, Never looked at master cylinder or checked fluid for boiling point. Never even pulled the other wheels. Didnt look at brake lines. This Mechanic should be re trained or he just dont know what he is doing, I was a Mechanic for over 35 years, I took pride in what I did. I feel sorry for the Woman Manager.
The folks at the HWY 7 location did a great job. Nate and Carl were great working on my car, and Jackie was an amazing advisor. Thanks!
The new manager was very helpful had knowledge I liked her
The service was impeccable. I scheduled an appointment online and received a phone call 10 minutes later. The desk clerk was amazing at explaining everything I could expect from my service.
Got an oil change and went home Just what I ordered
I needed brakes for my 2013 Nissan AltimaThe lady who answered the phone was very knowledgeable and professional. She explained the process to check out my car and give an estimate. She also explained that there were two ways to finance the work if I wanted. As I had recently had surgery she said she would be happy to help me with the paperwork over the phone and my brother could bring the car in. The quality of the work was great and the time to complete the work was reasonable. The customer service was outstanding from the lady who helped me over the phone! I would highly recommend this Midas location and will return if I need additional work done on my car. Everything went very smooth.
The customer service person was very nice and easy to discuss my issues with my car.
The staff was very friendly and the provided prompt service and did not have to wait a long time especially since I didn't even have an appointment
Made appointment by phone. No record of appointment when arrived. Waited almost an hour to begin inspection
Friendly courtesy, professional people
The lady at the front desk was very friendly and helpful, the mechanics were also very informative and nice
They were very friendly and place was clean. Got in and out quickly
Jackie an Carl fixed a problem from prior employees mistake
I have always liked dealing with Midas of Blue Springs, they are top notch, and always take care of all my automotive needs.
Due to short staffing and training my vehicle that was scheduled. Did not get worked on was told to come back tomorrow. The staff was very nice and great helpful but just overwhelmed with other issues going on In service department.
I didn't have an appointment and was taken care of quickly.
I was informed that I needed new windshield wipers, however, I have driven in rain yesterday and the wipers worked just fine. Do I trust what they tell me in the future?? I also had my oil changed, but the system on my car was not adjusted to reflect that so now my car thinks I need an oil change. It’s the small details that make a difference.
He was knowledgable and fair- explained our options clearly, and helped us determine which services were best for our car. We didn't feel pressured in any way- and left confident that we made wise choices to keep our car going strong!
Ease of making an appointment, check in, and the technician explained what was done.
Service was vary quick and Will dune.
Good people, Fast and Fair
Went out of their way to explain diagnosis and fix
quick scheduling and quick service.
They did what I needed at a reasonable price
"Service with a smile, explained things to me , got the work done in a TIMELY MANNER ,GREAT. CUSTOMER SERVICE ,and EVERYONE was POLITE. UNFORTUNATELY these days ALL these things ARE RARE? THANKS BRAD and THE REST IF THE (TEAM) at MIDAS.. ANOTHER SATISFIED CUSTOMER "
"You all did an amazing job, and I greatly appreciate the tips/upsale's. They were exactly what I was planning to look into here soon anyhow, so you took care of everything for me all at once. But, please change delete the extra 7 at the end of my mileage. I only have 52k not 521k ??"
they did great very nice service
On short notice they handled my wife's car issue. Couldn't be happier. Others in wait area grumbled about delay in parts arriving but that's no fault of Midas AND more importantly lead tech came & explained the sequence of repairs.
"Great service,knowledgeable people,willing to explain what we need and why. Always a pleasure "
"Oil change was cool, the guys were fast and professional. However, when I inquired about my check engine light he informed me that it would be $100... you can literally get that done for FREE at O'Reilly so I was SHOCKED! Definitely won't be going to Mi"
"Midas was very quick about getting my car in to check my brakes! I decided to get new pads and rotors, they had my car finished in an hour!! "
"Went for a full service. Didn?t top off fluids, didn?t check tire pressure which I did ask them to do, called me with almost $800 in fixes ?needed? for my vehicle. Got second opinion on items ?needed? and only half were legit. Got those items fixed for a p"
Employees were fast and friendly.
Taylor was nothing but professional when I called and when I arrived. There was no wait. My problem was extremely minor and they got me out in minutes - NO CHARGE!
Best place for Oil and Basic car needs! Jeremey is great as always!
Needed safety inspection. Professional & courteous.
"Sad to say that I thought this was a reputable shop, but I was charged for services that were not done. Called the shop , was basically called a liar, was told "" you and I both know we didnt ***** you "" . Well I can tell you that they did, bleeder valves "
I had appt for oil change due to a coupon $19.99 which was not used. During my appt mechanic found a concern with the driver side CV valve/joint. Gave me an estimate for $404.00!!! Are you serious?? Highly overpriced.I called several shops to check & I
"You did a very good job, at a very good price."
Very satisfied with the work done on the car in a timely manner. Besides a new muffler they also fixed a headlight that had just gone bad.
I only been going to Midas for a short time but every time I have gone I have gotten the best service. I am on disability and have a tight budget. The guys their have helped me get my car fixed and with in my means. They even put my license plates on my ca
They were prompt and got the job done. Friendly and informative.
It was good. They gave suggestions, and also told me what needed to be atteneded too.
Craig worked there was so kind and helpful. My car had set for a year and it was a mess. He help me get back going as economically as possible. I appreciate his honesty
I am only available on Weekends. 4 weekends in a row I stop by for service. They never have time. Brandon says to make an appointment for Monday. Mille Chevrolet took care of it for me .
Great service friendly staff in the front and in the garage gave them an A
"Recently had our car broke into and the glove compartment was left open with the light on. Ironically, the car wouldn't start at first and then when it finally did, it kept acting like it wanted to die. Went to Midas to have battery checked. Got me in a"
"Haven?t had major work done at this location as of yet, but I can say for the 2 visits I have had for both of my vehicles the customer service has been outstanding. The manager is kind, honest, and as helpful as possible during my visits. It?s a good atmos"
I like making an appointment and having it completed on time. Also they let me know about a concern to follow up with the dealership with. Very helpful!
Great fast service! Helpful nice people
"This was my first visit to this Midas location, but it won?t be my last. I was promptly greeted and told him why I was there (state inspection for tags). He quickly identified a problem (chipped windshield) and let me know of new regulations that caused it"
Called for an appointment and was able to get right in. Nathan took the time to explain everything and answer my questions! Fast great service
"Nathan Shepard, (the Shop Manager), was extremely professional and helpful. Brandon, (the Mechanic on duty), was very knowledgeable and helpful in understanding what they listed on the repair order. They walked me through everything and showed me each an"
They got me in for my oil change and got everything done quickly. Not too much pressure on things I didn't need done and I appreciate that. They just shared recommendations with me. Will definitely be back.
Gentleman at the counter was very nice and replaced our brake light very quickly very polite you man
I stopped in to have someone put my new license plates on. Not sure they even really have that service but the young man was happy to help me and said I owed him nothing. I will go back every time I need one of their services!!!
Did a fantastic job and we?re very communicative towards me. I will definitely be back if I have truck problems again.
I have taken my car to Midas four times within the past month the first time They did a full diagnostic and I had one problem and then they said my spark plugs were out so they also replace those and they charge me $1000 .. When leaving that day I specifi
They overcharged way too much and broke a bunch of stuff on my car and charged me for it. NEVER EVER GO HERE
Adam barletta was great and took great care of me. My mechanic caral was very nice at explained everything to me. Great place to get yoir car worked on. Thank you for the awesome service.
The gentleman working the counter told me my car required synthetic oil or a synthetic blend and that is the only oil they could put into the car. I checked the owners manual and called the dealership. The car does not require synthetic oil or a synthetic
Took a car we were thinking of buying to the Blue Springs Midas to have it checked. They were very friendly and helpful. They gave me their honest opinion and great advice.
They got me right in. What did yall get do with the kids
I needed some repair work done on the brakes on my SUV. The facility was nice and the staff was very friendly and helpful. It took a little longer than I was expecting but I was able to find a ride to and from work. Would rather it take a little longer
Look up California vs Midas in 2009. They haven't changed.
They attempted to sell unnecessary repairs to my unsuspecting niece.
I found myself in a pickle when my my radiator sprung a leak on my long trip. These people went the distance and even worked overtime to get me back on the road that night since I was from out-of-town. I cannot express my thankfulness enough! They did a gr
Good work and friendly service.
Took my jeep to have oil change with my own oil and filter. They did not change the oil but changed the filter when my reg mechanic changed the oil after the vehicle have 5 miles put on it black as dirt DO.NOT USe
Took my jeep to have oil change with my own oil and filter. They did not change the oil but changed the filter when my reg mechanic changed the oil after the vehicle have 5 miles put on it black as dirt DO.NOT USe
These people take care of you!
Friendly people ! The best service ! They are really great!! Thank you !! I had them diagnose my vehicle. The price was $52. Everyone else here wanted $70-100. Thank you Midas store in Blue springs.
We were in * out. Fast service*
"The men at the Midas shop on Hwy. 7 in Blue Springs were very nice. They were on schedule, efficient, and stuck to the coupon price, rather than trying to add on extra charges like some places do."