Very patient and great communication
I think being charged $50 a wheel to take off lug nuts was excessive
I have been taking my cars to Jennifer at Midas for more than a decade. I trust they will fix what needs to fixed and not charge me for extras. The pricing is fair.
I asked for a rear wiper to be replaced among other things, the wiper could not be obtained to allow for replacement
I was happy that they were able to fix my car the same day I called, Service was completed in the time promised. The price was less than the quote. I was super pleased with that. I was treated with respectful, friendly service.
I would never go back to Midas. I went there with a purge valve issue. I showed them the paper from Autozone. They decided to do some other miscellaneous service. When my light came on 3 days later, they sais it was now a charcoal canister needing to be replaced. I took it to Ford they said the fuel injection cleaning code starts with P02 not P04. And my code was a small evap leak and nothing to do with any fuel injector issue. So if I now would have gotten this charcoal container Midas tried to sell me the problem still would NOT have been fixed. And lastly why did they need to drive my car almost 20 miles? Ford didn't drive it 1 single mile after it was fixed.
The customer service by the person behind the counter was outstanding. She was friendly and knowledgeable. Plus, Midas did a lot of work and it was completed in 4 hours - and my car runs SO much better.
Excellent customer service..timely service..and knowledgeable team.
The pricing was not explained to me as clearly as I needed, but based on the explanation I thought I was paying MORE than I actually did at pickup. I’m definitely not upset I ended up paying less than I anticipated
They always get our vehicles fixed efficiently and affordably.
- Ease of making an online appointment - extremely friendly and knowledgeable staff.
Highly communicative in how the processes were for the services I requested. Offered future maintenance items to consider. Were very patient while coordinating service with others
The cost is significantly less than bmw dealership . The front desk person is very personable and makes you feel welcome
Communication was great and my car was in and out in a timely manner
I was in and out, the receptionist explained everything thoroughly and was hospitable! I’ll be back.
Always prompt courteous service, problem and work required thoroughly explained.
I've always had excellent customer service at this Midas, and they thoroughly check my vehicle for any issues when I bring it in for an oil change. As a woman, they are one of the only shops that have earned my trust with my vehicle.
Fast and friendly service. Good price.
The low rumbling my engine was doing is still doing it. However, the sound is different so the problem was partially fixed.
Easy to schedule. Great value for service and I was kept updated on the status of my repair.
Very nice and fast service!
Jennifer made my wait relaxing and enjoyable with her outgoing, caring, and friendly personality. The price was spot on for my oil change, and I will highly recommend you guys to others! Thank you!
Friendly workers, Quality service, Timely service.
Check in process was smooth and pleasant. Service was completed within estimated timeframe.
Jennifer was friendly and communicated great with me
The Technicians had difficulty getting my headlight back together after replacing the bulb.
We always have great service. We take all of our vans from here at the office & they are friendly, accommodating, and Jennifer always keeps in touch whats going on.They come to our rescue all of the time. Woudn't go anywhere else. Alot of us bring our personal vehicles there too.
I was quoted the Work would take about an hour and a half in under $200 it took about an hour and I was charged over $200
The customer service was friendly and my car service was completed well, thoroughly and in a timely manner. They took care of airing up a low tire and refilling my washer fluid, even though I didn't mention needing those things done. Thank you!
Doug and Jenifer were considerate, knowledgeable, and communicative.
They completed a very expensive service for half the price of competitors and did it in a very timely fashion
I was informed every step of the way. The associate I was in regular contact with was extremely friendly and welcoming. I do not remember her name but she left me with no questions or concerns.
Jennifer makes my visits to Midas the best! She is super friendly, knowledgable and fast! This woman deserves a raise, sincerely. She is the number one request I frequent your store.
They were looking for a transmission leak but couldn't find it. They didn't charge me for the attempt.
This location is great. Easy scheduling. Keep you informed of necessary repairs and costs. Have taken care of our family for years
Everyone was professionally and the finished job is working just fine
Use these guys for nearly all my automotive needs. They do a great job. I recommend them often.
Everyone helped me so much.
Everyone was friendly and helpful. Service was completed timely.
Had oil change and had my rotors turned and new lifetime brakes put on. Was a bit more than I antipated but the work man ship amazing. So glad I had them do this. (And I’ll remember when I pay the credit card bill! Really!)
Doug really helped me figure out the best options for me. I had a tire blow on the interstate and my insurance wouldn’t Cover the damage (older brakes). He was fair and helped a lot.
Always treated courteously, very knowledgeable answer all my questions.
Very honest and good service. front desk was the best in helping and very personable
The explanation of all the prices could have been more detailed. It was hard to fully understand the services/items and their cost because the representative on the phone talked too fast
I did a drop off due to going out of town. My vehicle was worked in 1 day later. Therefore, my vehicle was completed in two days earlier than quoted or expected
Trust in Jenifer, and Doug
Jenifer was friendly, proactive and knowledgeable. She's a great asset.
Everything was explained to me before any service began. The service to my car was completed quickly and within the time frame I was quoted. Jennifer did a great job explaining everything to me and letting me know what was recommended for my next visit. I’ll definitely be coming back.
Visit was easy,no extra wait time
Jennifer and Doug are always courteous and professional. They get me in as soon as their schedule will allow and does thorough inspections while troubleshooting/repairing my vehicle. They are great about calling me to keep me informed and makes the necessary repairs to keep my vehicle running efficiently and safely
The staff and service members are almost prompt and friendly. I’ve never had and problems with my vehicle from this Midas location.
Next day appointment. Even though issues with brakes were greater than expected and vehicle was older high end German model, everything was done same day.
Manager here is awesome and the work was done faster than I expected and done right I will be returning thanks Midas!!!
I've been coming to this location for many years. I'm always very satisfied
very attentive and knowledgable
The staff was friendly, helpful, and communicated everything I needed to know in an appropriate manner. My vehicle has been fixed and I am grateful for the wonderful service.
I thought my trip to Midas was an overall great experience. Friendly staff, clean environment, and got my car done same day!
I was in the waiting room and i heard the mechanic that grabbed my keys say " oh my god all of this excessive weight" talking about my key chain and said it so loud that the front desk person shushedhim. then the front desk person asked me if i wanted my tires rotated and i said yes and i watched the entire service and my tires weren't rotated. and the last time i got an oil change it was 50$ and this time with a coupon it was 76$
Doug immediately greeted me and let me know the process for brake service. He called me as promised and informed me of the services needed. Friendly and prompt service!
Even the guy at the counter told me straight to my face. Customer service was really bad. And they inspect your car just to find the minimum reason to take more money from your package. Customer service guy told me. That the state inspection is only $38 do
I had good service with my recent oil change and tire rotation and complementary checks. Unfortunately they wouldn't honor my coupon for a cheaper service price and instead just gave me a $10 off credit on my visit. This was disappointing because the fin
have been going for many years. Doug and Jennifer and the best people to talk with about cars. they always tell you what needs to be worked on and what doesn't need to be done right away. very fair prices as well
Great team to work with at 116th and Allisonville Rd. Service and professionalism is noticed from the garage to front desk. Jennifer is great at the counter. She?s one smart lady. I know she does more than make appointments. Kudos!
"Love Midas and the work they have done for me thus far. They are professional, trustworthy and kind. "
Received excellent friendly service at a fair price. Communication was terrific!! Car repair fixed in a Very timely manner!! Would definitely recommend!
Great staff. Dependable. Highly recommend.
"I?ve been plenty of places to get my Lexus RC maintained and serviced to know the difference. Jenifer the manager was friendly, knowledgeable and professional, and suggested a couple things my car needed (which I know are valid Bc my dealership said the sa"
This midas services both our cars and have been for years. They are knowledgeable and reasonable a great combination!
Thanks Midas for dealing with my ******** appreciate you guys
They found problem I've had for 4 months that other mechanic didn't. Staff is always pleasant.
Jennifer is always on point when I call for an appointment. Her and the rest of the team take good care of my vehicle in a timely manner. Which is always appreciated.THANKS Lady and GENTLEMAN !!!!
"Love these folks.. from scheduling, to making our brake repair service through pick up. Everything went smoothly with no surprises. No unexpected delays, nor pressure salesmanship for unnecessary parts/additional repairs, no invoice surprises and absolute"
When walking in with a few minutes before work and not having an appointment. Jennifer was beyond helpful without a doubt didn?t waste any time. Interacting with her was pleasant and was very informed and knew what she was explaining . My car was done way
Excellent service. Timely completed.
"Everyone was masked up, stayed safe distances, friendly very courteous staff. First time visit - I will return. "
Service is always great. Jennifer is wonderful scheduling service and very friendly and quite knowledgeable.
"I was completely satisfied with how quickly I was able to get my brakes fixed. Called in the morning, dropped off my car, and picked it up in the afternoon. "
I have been going to the Midas at 116th and Allisonville Road for the last 10 years. The employees are friendly and professional. They do excellent work and stand behind their work. I recommend them 100%.
Great job. They finished over 2 hours ahead of schedule.
I always come to this location for oil changes and new tires. People are great. always helpful.
Wonderful staff and mechanics at this location. Always busy! I like seeing a business with lots of customers and returning customers like myself.
Great employees to work with.
Great service and got me in for oil change and tire rotation quickly. Work done while I waited. Fast and friendly and don't try and up sale. I'll be back for my auto needs. Thanks
Service was excellent and fast
Had these fine people install a new engine in my truck been running great for 4 years now but started to get a miss fire found out needed new plugs they installed them and it's back on the road in one day. They are excellent at what they do I would recomme
"The entire staff is amazing, love Jennifer, she adds professionalism with personality and personable. She is the beginning of the excellent service and follows through to the end. They are honest and they do not try to force unneeded work. "
I called for an appointment for 6/10 and was told to be at the Midas location between 10 and 11. When we arrived we were told we did not have an appointment. Clearly the person who the call failed to record or note the appointment. We we declined servic
"Employees are very nice. We had our oil changed in our Honda Civic with over 230,000 miles. This was our second time having the oil changed and the first time we had to return the car because of oil leaking. The second time they wanted us to pay for som"
Today My left wiper stopped working and it was pouring rain. I quickly ran to Midas. This was the first time I visited this location. They took me in quickly and come to find out it was just a loose nut on the wiper. Fixed in minutes WITH NO CHARGE!! I wi
Doug and Jennifer do a great job!
Great service and fair price.
"Jennifer will up sell, pls do your research before you agree for the service. She also seems nicer to people with certain DNA. "
Decent, would go to them for smaller issues.
Weir done quickly and professionally. Will return.
I had excellent service and would recommend this location to anyone. Very professional and great technicians and managers.
When I go to the midas for fixed, I got a new problem however they said ''I don't know you are going to maker.'' What the!!!!!!
The quality of service we recieved by the entire staff was top notch. I believe that both of our cars will be in good hands for sometime. Respectfully Rich and Sherryl
Midas changed my oil and checked my vehicle bumper to bumper. I?ll definitely be back!
Very pleased with the service the staff and exceptional work to my car! Great guys :) Thank you so much!!
I called ahead to see if they could repair problem and they said yes. They diagnosed problem but could not fix permanently. They did a temporary fix but said I would have to visit dealer for permanent fix (reprogram heating system). Of course I had to p
"Jennifer and here team are always great... professional, quick and extremely easy to work with. I take my personal car and fleet of company vehicles there."
Friendly atmosphere and service.
Outstanding service. Got me in and out within 45 minutes. Staff is always helpful and friendly.
Great Service Experience!
Dependable and on time as usual.
"They were available, fast and great customer service."
They had me in and out in no time with new tires. Grrat Service.
"The staff at this location are always friendly and helpful. They will always try to work you in whenever they are able, even if they're already busy. They do good work and give a fair price."
"I had not been to this Midas for service on my Honda for a couple of years, but it was still in the system and Jennifer was very accommodating in working me in without a prior appointment. The tech performed a courtesy check along with the oil change and "
They were fast and offered good price. Very good service. Thank you
Always are provided friendly and professional service.
I was very satisfied with my appointment. They were quick and extremely nice to my kids. They didn't try and push other things on me.
I trust my car to these guys who always do a great job! Every time!
Done in a timely fashion, friendly personnel and a reasonable cost. Will certainly go back again.
No problems, much more comfortable than goingto the dentist! I wanted to give 4 1/2 stars.
This shop is very professional and very friendly and knowledgeable I would recommend them to anyone needing repairs on there automobile to call or stop by great job guy's
Brought the car from dealer following 60k service. Dealer wanted $450 and said only rear brakes needed service. Midas (doug) quoted me $130 for pads and $35-45 for each rotor if needed. Took the car to midas. They then called me to tell me I needed front and rear brakes quoting me $850. After expressing my displeasure, only had them do rear brakes and ended up @$350. Would have gone elsewhere but had to leave on vacation trip. These guys are shady. I will never return
They fixed a flex hose leak. The waiting time was minimal and cost came in at estimated price as I verified the information with my son-in-law.
"Dropped my car off this morning and was told it would take 2 to 2 and a half hours, so I had no problem killing that time at the neighbouring Goodwill. Showed up 2 and a half hours later, not only had they not even gotten to my car yet,but told me there wa"
"Dropped my car off this morning and was told it would take 2 to 2 and a half hours, so I had no problem killing that time at the neighbouring Goodwill. Showed up 2 and a half hours later, not only had they not even gotten to my car yet,but told me there wa"
"Manager was rude and un professional after they told me nothing else was wrong with my car after (i thought) they fixed it, my car broke down 6 days after i let them touch it (worst mistake in my life). They basically stole my money. They fixed the wrong t"
Worst experience of my life They don't know how to fix cars. staff very rude manger cursed and hung up on me .Straight ripped me off. Please get a second opinion. They basically fixed a random item on my car instead of the problem.
"This particular Midas allows appointments for oil changes, which is fantastic! Many of the others in the area do not. Great friendly service every time I have ever visited! :)"