Knowledgeable staff, very cordial, Professional. Repairs are always correct and timely.
Have the work checked by a second technician. The repair did not last more than 50 miles. Then I was told to drive my vehicle to "the closest Midas" and they would help. They could not or would not help that day. Then to solve the problem, a tow truck took my truck another 20 miles in the opposite direction. Ultimately, the repair was fixed at no further out of pocket cost, but it consumed nearly a full day of time and a whole lot of inconvenience. This was the first time back to Midas after a poor customer service issue. Unfortunately, after a couple of years of making Midas my go-to, I will be finding another service provider.
Excellent “World Class Customer Service”
Never going back to midas
Be honest with your customers and stop trying up sale costly repairs. Always keep parts and show prove that something was really worn down.
I got an oil change was in there maybe 20mins
They were able to get me in and do a quick jib
I had two tires low with air and my car was shaking a bit after hitting a dead deer. I brought my car in without an appointment and they were able to get me in and out in about an hour. The gentleman at the desk was so pleasant and I love that I have a one year warranty on my alignment! Thanks Midas!!
Just dropped in on a Saturday afternoon and was immediately taken care off. Prompt and efficient as always.
No appointment. No wait time and efficiency was awesome. Price wasn't bad either
Exactly what I was told is exactly what I got. Tanks Midas
The price of the oil change went up. might look for a cheaper place to get my oil change.
I have going to Midas for several years. Great customer service.
David is knowledgeable and dependable.
Don’t blame the customer for the problem of the employees
David was very helpful good customer service
Service was fast and friendly. Pricing was straight forward and reasonable.
David & all the other techs were very nice & polite
Questions were answered to my satisfaction Service to my vehicle was first class
I was pleased with the service and I have no real complaints
I was calling around for quotes on break pads and most places were very unprofessional and rude over the phone. Maides made me feel great about the decision I made I really appreciate them.
My wheel alignment was good. Good for the price and time it took. However, just to replace a light bulb for my headlight it was $50 labor which I was unaware of. I would have paid $30 at the most for a bulb replacement. They did not tell me how much that would cost altogether after the services were done. So as you can imagine I was surprised about the price. Could’ve done the bulb replacement somewhere else for cheaper labor.
Honor a coupon if it is presented to the associate. They said they had a better coupon but never applied it and I showed them one for 15 dollars off my service (oil change)
David was nice & professional
I walked in without an appointment and my vehicle was immediately worked on.
Everyone was friendly, helpful, and the service was done in a timely manner.
We are moving out of town
Josh and Dennis were excellent.
Price and timely manner, customer service
Quick service and friendly staff.
When doing certain maintenance fixes there are multiple parts that may need to be swapped out such as spark plugs, and ignition coils where if you had to replace one why would you not save the customer time, money, and headache by replacing them all at one time? If you have to replace a timing belt don't you also recommend changing the water pump as well? Also how is it that at the same location when visiting two different mechanics tell me I need a laundry list of things replaced and neither of them has the same items on the list for the exact same car? Also if they had done the brake check the first two times like I asked I wouldn't have done them myself at home and found that my brakes were nearly gone. If you want return customers you need to have reliable honest mechanics working with you and if you cannot find any then double check the dishonest ones before telling us what the car needs.
Like the service and the manager!
Very good customer service excellent reasonable
Very quick turn-around time!
"I always get my oil changed at Midas. I usually call the day before to get an appointment. Dave always has things running smoothly and I like that I can trust him to tell me the truth, unlike other places that told me I needed brake pads ASAP, and Dave loo"
"Excellent service, knowledgeable technicians, good pricing"
very good service! quick and easy!
"I stood at the counter for 15 minutes, 2 employees came in saw me and never said a word. I had to go out to the garage and and flag them done and was still ignored. After almost 30 minutes someone finally came and helped me. I'll never go back, I'd rather"
Needed a quick diagnosis and repair on my son?s truck. They properly and promptly diagnosed and made repairs. Would recommend.
"Friendly, professional. Reasonable wait time considering I was walk-in at lunch hour. Beyond competitive price/value. Coming back here from now on for any future needs."
Very good and efficient service
Good customer service, got the job done right.
I was in and out real quick, great customer service .
Always good customer service and their prices are competitive too..
little bit of a wait but great service
Took a while but friendly service. The day I went their a/c wasnt working it was super hot in there.
Midas was fast and I presume accurate. Very responsive to my immediate need.
I have been coming here for several years and will continue to come back due to the excellent service and work. Duane and David always give extra attention and solid information about my cars. Appreciate a reliable place to bring my vehicles to.
"So just wrote a review about bad front desk service. Bout an 30 minutes ago .Waited about 10 more minutes, and am seeing no one out in work bays. There was one white truck but the hood was down and no one around. Waited a few more minutes and finally stood"
"I used Mids in CO. and loved yall. I have been to this Midas 3 times since i am back in Conroe 1st experience terrible customer service. 2nd great desk guy was awesome, so i thought i would get my oil changed. Well guess what i am sitting here wondering wh"
Good service but be prepared to wait or just leave it for the day
They did not tighten the oil pan plug therefore my Toyota leaked oil onto my driveway.
Always good service. Honest and do not try to sell you repairs that you really do not need, like car dealerships try to sell you.
They went above and beyond to get my SUV back up and running. It was fixed a day earlier than supposed to be. They're quality of work speaks for its self. I want to thank the guys for all they do to get us in and out happy!
"Many thanks to David, Dewayne, & Charlie for many years of great service. I trust them & like them as friends! They are always patient & informative. I very much appreciate them! "
"Quote was off by $150, which makes me think Midas-Conroe is: 1) overcharging for parts 2) adding services between the first quote and the work sign off. 3) not explaining the work process adequately to add on unnecessary work. 4) lowballing the quote to ge"
They a great job on my ford explorer and even check things out and made sure my vehicle was in great shape! Had the best price as well and I will definitely recommend them to friends and family
While getting my oil changed they checked my battery and found out that I have at least a month left. Thankfully they checked it because I do hour drives almost everyday to Houston from Conroe. Since they had stock on the battery that I need they went ahea
Great service! Fast & friendly.
Will never go back. 1 star is too many.
Dwayne was honest and the work on my pick up was done in a timely fashion.
They did a great job servicing my ford explorer. I would recommend them to anyone I know. Thanks for all your help
Excellent service. The manager couldn't have been nicer. Busy but got me out pretty fast!
I went to Midas to have my car serviced it was exceptional customer service. the manager David is always so caring and kind he's always making sure he's looking out for my best interest on my vehicle.I highly recommend using Midas Conroe for any of your ne
Quick and fast. All the other garages wanted me to leave my vehicle which is not an option for me.
No one checked my coolant fluid and my SUV overheated!
"This location always do a great job for my vehicles. The employees are friendly, helpful and thorough."
David and the guys always provide a great service
Service manager very rude. Put water in my coolant reservoir without asking me. told me I was stupid if I went to the auto parts store to buy coolant that is 50/50 and put in the reservoir. He was very argumentative and combative and he will never see m
I had a coupon so I drove to the Conroe location. I called ahead and when I got there I barely waited 5 minutes. The servicemen were knowledgeable and helped me decide what I needed now and plan for later services. They finished under 20 minutes! Great and
They where awesome I made an appointment and they had me in and out
"My car broke down and NO ONE could look at it for a week. I called Midas, they said come on in. Got my car up to shop, they checked it out and diagnosed the issue...water in the tank...repaired and had me back on the road that day. Awsome service and wo"
"Wondering why my original review was removed? I was told my daughters brakes were metal to metal on back and front brakes were near needing replacement. I was told there was a special running, plus a lifetime warranty and since we had used this Midas for o"
"If I could give 0 stars, I would, and they also took off a previous review I wrote in order to make their business look better. I'm am very disappointed in the way I was charged just because I am a young girl who doesn't know how much car parts/labor cost."
I was recently in Conroe Midas with my daughters car. I asked them to check her brakes. They called back and said the back brakes were to the metal and the front brakes didn't have much left. I was told with the special they were running the brakes would b
I recently went in to have my 2010 Honda Accord looked at because the a/c was not working. They were able to get me in right away to look at it and had the problem diagnosed very quickly. They were very friendly and did a great job explaining the problem t
The service provided was good, but I took my car in for a free alignment check, and before any advisement they performed the alignment for $109.00 without asking if I chose to have the service provided. The oil change was performed as requested.
"I never knew Midas did so much. From brakes, oil change, to inspection. David and his team always go above and beyond. If you want great service go to Midas on 105 in Conroe!"
" Every vehicle and service I have done here has been a fair price, on time, plus done correctly the 1st time with no problems and complete satisfaction, even my temperamental Mercedes. Thanks for doing what you say you will do, rare these days! "
Great service & they even rotated my tires @ a later date because they couldn't find my wheel locks @ the time of the oil change. Thank you for having great employees!
Wonderful considerate smiling customer service.
"I would like to start by saying thanks to the management and crew for being helpful, courteous and honest about the repairs that were needed to my vehicle. I was going to the lake for the weekend when out of nowhere I had a blowout. I slowly drove my vehic"
Excellent work, great customer service.
I only use this location for my oil changes and tire rotation. I have been using this location for well over a year because of the quality work and friendly employees
Took me as scheduled and very courteous!!
"I have been living in Texas for 3years, and anytime I need something to do with my car, I go to Midas. They know how to do a great job and they are pretty fast. "
"Employees were helpful, informative and courteous!"
"I had a brake job done a done and fixed my A/C low coolant, leak, and bad blower motor control. I would have been out 2-3 hours sooner if it hadn't been due to a bad picture by Ford of thev controller. They kept on top of it and got two other versions. "
"Our family has had David and his crew taking care of our cars for over 5 years. They are the best at finding and fixing a problem. They keep our cars on the road--even after 300,000* miles! They do what is needed and ONLY what is needed. Thanks!!"
good service with knowledgeable technicians
Calling beforehand gives the best service as they know how many cars ahead of you. I always call and schedule my oil changes. They will not sell you things you don?t need!
David and his crew are very thorough and provide great customer service
"I was recommended to this Midas because I had 2 horrible experiences with 2 different Midas. I had lost all hope and confidence in Midas. But Mr. David, the manager, and his staff was phenomenal.!!! The shop was beautiful & clean. The assistant working the"
"Excellent customer service, and really fast too. "
"I came in to get my Oil changed on my Honda hybrid. After speedy service it was suggested we needed Coolant, Trans and Fuel serviced. I was able to come back the next day and get all the above taken care of at a great price and once again speedy servi"
The workers are not friendly at all.
"David the manager there always takes great care of me and my car, I spent over 1700 in repairs and needed a good bit of work and they took good care of me. And after all that all the work was done great and done right and now my car runs like new again. Th"
"Over the past 10 years, we have taken lots of vehicles to your Midas Shop on 105 in Conroe.I trust David to take care of my vechicles and have recommended many new customers to your store.Trust and honesty goes along ways with me and my friends."
Between the technician and the customer care gentleman that greeted me at the door on the 7th my experience there was great. I can honestly say that my experience at Midas on the 7th was one of the best that I have had in a long time. And I would definitel
"I visited the location in Conroe this past Saturday, and the entire staff at this location did an awesome job. I went in kind of nervous about what they were going to find, however the staff made me feel at ease. I will definately return."
Honest service and good prices. Will return again. New tires and brakes also lifetime alignment.
The service was excellent with the experienced and courteous staff.
Midas goes above and beyond with minor repairs for free whenever I have an oil change. They recommend only what is necessary and their prices are reasonable.
David the mgr is great and runs it well great service.
Good overall. Quick. Didn?t try to upsell me that bad
This was the best service I have ever had. Fast and efficient. The employees were very knowledgeable and friendly. I will be back with all of my vehicle needs.
The 39.94 so called oil change ended up costing me almost $50. There were hidden cost of oil deposal. I do not plan on returning.
Came in for a simple oil change/ rotation. Was pushed to get a higher grade of oil. Which I did not. Was told that they couldn't rotate tires due to tires had some small rubber scrub marks. I think it was that the store was to busy to waste the extra time
Great place for maintenance they did a good job
Great service would definitely recommend this location
Thanks for the work you did and in a timely manner.
Inspection was efficient and very courteous!! Will use you again and refer customers to you.
I took my truck in for a routine oil change. I was pleased that my wait was very short...service done and on my way. Great service at this location!
i would recommend this midas location to others. in and out no troubles.
"I always get a friendly smile when I get my service at this location. They are helpful and let me know how long it will take when I make my appointment. David is a great manager and is very helpful, friendly and courteous."
"Absolutely we would recommend this shop to other folks. They are courteous, quick and trustworthy. And actually we have been using them for several years."
The so called manager called me a liar to my face! What a type of manager do yall have working for you?! Will never come back!!!!!!! If I can give you a 0 I would!!
I have a favorite mechanic at this location and he does amazing work! Prices are comparable and the service is great. Would highly recommend taking your vehicle when you expect exceptional work.
"This Midas is the best place to get any work done, they're fair priced, reliable, timely, and always willing to work with the customer. These guys check all of our cars to keep my family safe and they make sure not only do we know what's broken and what th"
This location was very unprofessional and very lazy. I was there for 4 hours getting one rotor and 4 brakes done, and 1 hour and a half no one was working on my car. Then they charged me over $300 for the labor. I will never go to this location again.
"I would definitely use them again! They did great work and the car runs perfectly and ac is ice cold! Clean and courteous staff with a comfortable waiting area. Midas will be the only place I take my car for repairs from now on, and they will do my tires t"
Short wait and excel'ent srrvice
They did a good job. no problems
"Service was prompt and courteous,everything was very satisfactory. Will be back."
Great shop... Clean with friendly and knowledgable staff!! I'm a customer for life...
Great store... clean with friendly and knowledgable staff! I will be a forever customer.
Great store... clean with friendly and knowledgable staff! I will be a forever customer.