I'm satisfied with the work they do on my vehicle.The machenic are very friendly and you feel welcome. There recipient is very griendly
Customer service is excellent. Staff are friendly, helpful, and knowledgeable. Customer always provides updates. Prices are reasonable. Location is perfect.
A problem with my brakes was detected, even though that was not the original issue I came in with. I appreciated the report I received online about this problem.
I didn't have to wait very long and the employee at the desk was very friendly.
been using this facility for years. service and pricing excellent
The staff know what they are talking about. My husband trusted them, and I continue to trust them.They are honest and friendly.
I alway enjoy bringing our cars to Midas. They are honest, friendly and get to know their clients needs. They never push for anything that does not need done. I will always bring my car there as I trust them.
I was very satisfied with everything that Midas did. I also feel that I can trust them
Quick efficientPersonable staff
Friendly, clear, concise service. Found a problem several other shops could not diagnose yet have been plaguing us for a year plus (exhaust leak in a flex hose)
Every time I take my cars there I know there going to service or repair my cars perfectly. I have great trust in them. That means so much to me. Great place to get all my car needs .
The team always goes out of their way to make you feel special and to do a great job.
The guys are so good!! They always call and give updates and always answer questions when i has them
I have been a customer of this location for years and they are friendly and always explain you options clearly and they go the extra mile with customer service .
Only thing that was wrong I had to wait from Saturday to Wednesday to get part from dealer. I do not blame Midas for this.
I am satisfied and do everything of my vehicles from last four years
Friendly but professional staff that clearly explained the issues and requirements to repair
Great place to get my service done on my cars.
Everything went as I expected. The staff were clear and friendly with their communication.
I was a walk in. I had been befor years ago and took a chance. They were able to fit me in with in 15 min.Nice clean air conditioned waiting room.What struck me the most the young mechanic when he handed me my keys called me by name. That touched me. I will go back just for that.
- ease of booking process- complete break down of pricing- speed of work
Alway nice and very much would recommend them to anyone who asks.
Scott and Stephan were so friendly, polite, and professional!
The service was excellent and the person on the front desk was accommodating, the waiting area is clean and comfortable
I have been taking vie car to Midas because I find them to be a great place to go.
Changing oil in$39.99 with coupon. They generally check up the car for free. If found any problems, he would tell you. It was ready in half an hour. Nice persons, Great work.
Scheduling, drop off and pick up were all as expected and the team followed up to get a warranty replacement on the battery.
Both Tech and Sales associates were patient and informative. The work was done efficiently and the reasoning for the price was very well articulated. After checking other options, I confirmed that the price was well within expectations. I appreciate honesty and clarity when it comes to auto work so I will be continuing to give the Speedsvale location my business.
Thank you Guelph Midas for always taking care of my wife's car and my own. We are happy to have found a shop we trust that is not trying to nickel and dime us every single visit for an oil change. We will gladly keep servicing our vehicles with you
The staff are incredibly professional, friendly, and helpful.
Great shop with friendly counter staff and mechanics . Always make you feel welcome and they stick to their scheduled appointments .
Service was excellent thank you Midas
Fast service, easy process, great customer service
I am glad that appointment for emergency things gets first priority. Booking appointment was easy and fantastic work done with the brakes.
The communication and the service is well explained and follow up questions were directly answered.
I always enjoy speaking with the gentleman that work there. The only thing I wish is that I could have used the coupon there.
This location has superior service and very friendly staff.
They guys there make it so easy to get things done. They are and we're very knowledgeable and very nice. I always leave feeling like they do and did a great job. I will always be going there for my car service needs. I live in waterloo and I still go to the guelph location because of the guys that work there. They do fantastic work
The staff went above and beyond! The service was speedy!I was walked through everything they were doing and they told me what to expect next to keep my car running its best! Scott is very knowledgeable and i really appreciated his honesty! I have found my permanent shop for all my service needs and will recommend to all my family and friends! 10 out of 10!
Brain and Steve are both amazing Steve knows most customers by name and they always are helpful and make it as painless as possible god bless them both,
All staff professional and courteous; excellent explanation of service i was getting.
Friendly and approachable staff and told me what the time frame and cost would be ahead of time.
Been there before. Take both vehicles when service is needed. Scheduling appointments easy and staff is real friendly and take time to explain problems. Went before and will be going back when needed.
Amazing staff, so friendly, so informative, great communication and always very transparent about their work. As a female driver I feel confident that they are giving me accurate, complete and truthful information and not trying to manipulate at all.
We love this Midas. Stephan and Scott were wonderful as was the new employee (Sorry I didn't get his name). We love knowing that we are not being taken for a ride when coming to this location.
Just had to reschelule because you were not open past 2 and repair would take too long even though my appoinment was at opening. Maybe being open and being able to get parts on a weekend would benefit.
They are always upfront and open with us. Have gone over and above to help us with all our vehicles issues. We always take our cars to midas, they only ones we trust.
My business is in the same plaza. They treat me and my customers very well. They go the extra mile even delivering my keys to me if I'm too busy to pick them up. Friendly and honest and hard working shop.
The staff are great. I always feel appreciated as a customer. They are friendly and knowledgeable and explain things to me in a way I understand. I recommend them to all my friends.
Every single staff member I have spoken with at this location has been professional and friendly. That’s rare. Service is fast and priced fair. Very pleased
My business is in the same plaza and they always go out of their way to give me special services .
There was no communication problems. Agent verified availability of special lubricants. Work was completed quickly and the appearance of the car afterwards was good. This service was rescheduled from a previous date which I cancelled due to severe weather forecast. There was no problem rescheduling.
"My car is getting to that age. I've needed to replace the brakes, among other things. The guys at Midas told me about the work my car needed and walked me through it, showing me the damage and wear. The prices were competitive, and the work was completed f"
The work on my car was excellent and they are really friendly and make you feel welcome
"Good morning Guys, I couldn?t find better words to explain it myself yes it was a gold service. Even if I was little bit late but you guys served me on time and well. Thank you"
"I am so grateful to have found this shop. The friendly customer service, clarity about prices, being punctual, and explaining my car's needs in a respectful way are the things that make this shop exceptional. As a woman, it is hard to find an auto shop yo"
Great guys! Great service! Recommend highly.
"The job was done quickly and professionally and on budget, great job by Stephan and the guys!"
Midas Guelph is the ONLY place I trust with my car. These people have excellent customer service skills and thoroughly explain what they?ve done on your car. Great deals too!
Got me in on short notice after an emergency. Great service. Great ppl
"The crew at Midas in Guelph are 5 stars!!! I came in for an oil change, front brakes and a new sway bar, they explained all the work to me and showed me all the costs upfront. They didn't try and upsell me anything, they are all very friendly and very co"
"Steffan, darryl etc at your location are very professional and great to deal with. Unfortunately goodyear **** the bed by selling me 2 tires with a manufacturing date of a year and a half ago and 2 tires that were made 2 weeks ago. I will be dealing with m"
"I found my first time experience very good. They were honest, courteous and friendly! Reasonable prices!"
"The staff at Midas are the best. Always friendly and helpful, never condescending (I know almost nothing about cars), honest, reasonably priced, I could go on. I?ve taken many cars there over the years. They?ve helped me out with phone call diagnostic"
They do not have any licensed technicians right now...so why and how can they be open for buisness?Just wondering.....
Great job during pandemic Clean shop
I need to know how many km i can drive with this oil?
I really appreciated the fast service with my tire change and fluid replacements. I highly recommend Midas.
"Awesome (as always). Midas has always had an excellent reputation for quality work and customer care. Stefan was especially helpful in explaining everything, so we were able to make an informed decision about additional work needed."
"Absolutely! Staff were courteous and helpful and helped me find the least cost option to repair the broken cat pipe on my 2008 Ranger, thus saving me the replacement cost of near $1000. I had gotten quotes from 2 other shops and both quoted high cost repla"
"I feel that I bought great winter tires at a great price. I found the front desk service person to be professional, knowledgeable and friendly. The installation was done quickly. Good experience. "
Quick service Professional Work done right!
"I am very happy with my service experience. The new Firestone weathergrip tires are excellent, and quiet. The alignment and additional front suspension work completed has made such an improvement with my overall handling and ride comfort. Thanks for a gre"
"Very pleased with our 1st visit , impressed with the thorough job done and very happy with the results "
Shout out to stephen the manager at midas in guelph. He worked to help me out with everything. Explained everything to me so i would understand.these guys there are excellent i highly highly do recommend them.
They do everything in a good way
Oil change and inspection were great. Thank you.
Had breaks done on van. Stephen got me in Right away and took care of the job quickly! Very professional service!
Terrific. Really attentive service.
"Stephen did a great job servicing our commercial vehicle in a timely manner. He was very professional, prompt and fixed the issue! We look forward to Midas looking after our vehicle in the future! Thanks!"
"muffler needed replacing, turns out it was only a clamp! Great service and very friendly! I do recommend this location."
Excellent customer service, as usual!
"I have finally found My garage! Been waiting a long time to say this, as it is finding a good garage is one thing, finding an honest good garage is the most difficult and rare. So thank you Guelph Midas! "
I was serviced the first time with an oil change a few months ago and I was happy to find out I got a complimentary revision on my car. A weird noise made me call back to discover that the air filter lid was left opened. I've closed it myself and thought t
Our company cube van would not start & called several places trying to get it repaired right away as it's needed for our daily operations & best date I could get was over a week away. I called Midas & they were able to squeeze it in & repair within 2 days
Excellent customer service and care of my cars.
Excellent customer service!
"This was my first visit to this location, as we are new to Guelph. I found the staff friendly, professional and a pleasure to deal with. They explained exactly what I needed and why. "
After a long weekend I phoned because my muffler was making noise and looked like it was falling off I had an appointment before noon The desk gentleman was courteous friendly and helpfully I was on my way with in the hourI will definitely return to this l
Excellent customer service!
Second time getting work done here and it has been great service both times! and they were prompt about fixing the issues. Well managed auto shop. I will recommend this place to others and continue to get all my auto work done here.
"I have been going to this Midas location since a few weeks after they opened and have had nothing but positive experiences with, their service(s) provided, with the owner Brain, with Front Desk manager Stephan and all the service technicians. They are prof"
"Changing my tires took a little longer than initially indicated however I was really pleased with the extent of the service itself ?it included much more than a simple change of tires. Recommendations were also given for future work and, in fact, changing"
"Stephan and Brian did a beautiful replacement of my exhaust for a reasonable price. most shops would reccomend a pricey and unnecessary full replacement, but these guys know better than that.really friendly and expeditious service all around."
"the service is fantastic. i bring my vehicle to the shop i meet the person looking after my vehicle , they inspect my vehicle and let me know if there are other issue which is great since i might not be aware of any internal problems. staff is friendly the"
great .needed oil change was in a rush got in and out in time
Quick service when I needed itFriendly professional staff
"Just had my tires and oil changed on Saturday and I watched the kindest most patient young man Steven handling people during the time I was there, so impressed! He explained fully to his customers everything that was happening, in terms they could understa"
"Brian and his team at Midas did a great job in servicing my company vehicle. Car brakes were squealing bad. After a complete inspection they recommended and fixed the problem quickly. They also recommended and fixed a radiator leak that I was not aware of,"
"My wife and I are UofG grads and took our 10 year old daughter to her first homecoming. Everything was great until we punctured a tire on the way to the football game. Not only did Stephan pencil us in, he gave us the loaner car so we wouldn't be late. "
Brian took care of us and went above and beyond. We will definitely be back.
"We've dealt with MIDAS in Mississauga ... great service there. We have since moved to the Guelph area and our vehicle was in need of maintenance ... where did we go? ... MIDAS!!! They honoured our brake/rotors guarantee, were friendly, informative, fanta"
When they say they will respond to an online booking within 1 hour what they actually mean is they will not respond within 24h even if you had tried to book three times. A very disappointing system when booking with a phone call is not an option.